Samsung

SRD Series
Installation
Guide

EOS Australia PTY LTD

Samsung SRD Series

EOS Australia PTY LTD
by Andrew Vo-Nguyen

This guide is designed for installers as a quick guide and a check list of what should
be configured on a DVR on installation. It goes through the most important topics to
ensure all configurations meet the end user's expectations and performs at it's
maximum capacity.

Contents

Table of Contents
Part I DVR Configuration

1 Naming
...................................................................................................................................
Cameras
5
2 Date &...................................................................................................................................
Time
6
3 User Management
................................................................................................................................... 7
4 Harddrive
...................................................................................................................................
Management
9

Part II Recording Configiration

11

1 Recording
...................................................................................................................................
Schedule
11
2 Event...................................................................................................................................
Record Duration
13
3 Recording
...................................................................................................................................
Quality & Resolution
14
4 Motion
...................................................................................................................................
Recording
15

Part III Network Configuration

17

1 IP Settings
................................................................................................................................... 17
2 Port Numbers
................................................................................................................................... 18
3 Live Transfer
................................................................................................................................... 19
4 Smart...................................................................................................................................
Phone Connection
20

Part IV Configurations

22

1 Updating
...................................................................................................................................
Firmware
22
2 Loading/Saving
...................................................................................................................................
Configurations
23

Part V Troubleshooting

25

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Part

DVR Configuration

DVR Configuration
The following DVR configurations should be checked and configured on installation of any DVR onto any
site. Settings may vary depending on how the customer wants the DVR configured.

1.1

Naming Cameras
Go to [Menu] > [Device] > [Cameras].

Double click each camera to change the name.

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1.2

Samsung SRD Series Installation Guide

Date & Time

Go to [Menu] > [System] > [Date/Time/Language]

Time and Date should always be checked to ensure all recordings are synchronized with real time. If
your DVR is connected to the internet you can Sync to a Time Server online.

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DVR Configuration

1.3

User Management
Go to [Menu] > [System] > [Permission Management]

The default 'admin' password is '4321'. This can be changed as a master password or installer password.
It is a good idea to keep the 'admin' password for the installer only, and create users for the end user.
Only 1 admin user can be logged in locally or remotely into the DVR at any given time. Create extra
users for simultaneous logins.

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Samsung SRD Series Installation Guide

You must 'Add' a group with permission policies before adding a 'User'. This is fond under the [Group]
tab.

Once a group as been added, go to the [User] tab to add a user.

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DVR Configuration

1.4

Harddrive Management
Go to [Menu] > [Device] > [Storage Device]

Go to the [Format] tab to view how much storage is used on each Harddrive. Also check the status of
any CD/DVD or USB device.

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Part

II

Recording Configiration

11

Recording Configiration
The following recording configurations should be checked and configured on installation of any DVR onto
any site. Settings may vary depending on how the customer wants the DVR configured.

2.1

Recording Schedule
Go to [Menu] > [Record] > [Recording Schedule]

Right click anywhere on the table to select your Recording Type (No Recording / Continuous , Event,
Both). Left click and drag anywhere on the table to change the schedule to your selected Recording
Type. Alternatively, press the 'All' square on the top left corner of the table to change the whole schedule
to your Recording Type.

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Samsung SRD Series Installation Guide

Below are the Recording Type colour codes for the Recording Schedule.

The below Recording Schedule is only for Camera 1, press 'Apply to All CH' to apply to all channels.

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Recording Configiration

2.2

Event Record Duration

Go to [Menu] > [Record] > [Event Record Duration]

Configure the buffer time before and after a motion event occurs.

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2.3

Samsung SRD Series Installation Guide

Recording Quality & Resolution

Go to [Menu] > [Record] > [REC Quality & Resolution]

There are 2 tabs at the top, [Standard] tab relates to Continuous recording and [Event] tab relates to
Motion recording.
Depending on which DVR you have, the Frame rates and Resolutions may vary.

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Recording Configiration

2.4

15

Motion Recording
Go to [Menu] > [Event] > [Motion Detection]

In order for your DVR to detect Motion as an Event, make sure 'Mode' is set to 'ON' for each channel
(See below).
Also click on 'Motion Region' to mask and exclude particular areas from Motion Detection.

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Part

III

Network Configuration

Network Configuration

3.1

IP Settings
Go to [Menu] > [Network] > [Connection Mode]

Under the [Connection] tab, fill out the network details

Connection Mode:
Bandwidth:
IP:
Gateway:
Subnet Mask:
DNS:

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Select 'Static IP' to enter the DVR's local IP Address.

This is the maximum bandwidth the DVR can throughput.
The Local IP address of the DVR.
The Router's IP Address (only used for accessing the internet).
The Subnet Mask of the network.
The DNS address of a DNS Server on the network
(If there is no DNS Server, use the Router's IP).

17

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3.2

Samsung SRD Series Installation Guide

Port Numbers
Go to [Menu] > [Network] > [Connection Mode] > [Protocol] tab

The default ports for an SRD DVR are:

TCP:
554, 555, 556, 557
iPhone:
558 (Is always the last port number in the sequence)
Webviewer Port: 80

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Network Configuration

3.3

Live Transfer
Go to [Menu] > [Network] > [Live Transfer]

The SRD Series DVR has the ability to stream a different Resolution and Quality over the network.
This ensures that the network stream can stream quicker rather than streaming the Recording
resolution.

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3.4

Samsung SRD Series Installation Guide

Smart Phone Connection

The Samsung SRD Series is compatible with iPhone, iPad and all Android devices. The iPolis Mobile
app gives you the ability to View your cameras live, Playback your cameras, and also Control the Pan
Tilt Zoom function.
Search for keyword 'iPolis' in the App Store or Android Market, or run a QR Scan on below codes.
Download iPolis for iPhone

Download iPolis for Android

Once downloading the app and installing it, you will need to 'Add' your DVR as a device.

It is important that in the RTSP Port field, you enter the last Port Number of the TCP Port Sequence
(default 554-558).
If you are connecting locally make sure you are connected to the WiFi of the same network as the DVR.
If you are connecting externally through the internet, make sure;
Your phone has an internet connection that is not on the same network as the DVR.
You have Port Forwarded ports 554, 555, 556, 557, 558 and 80 on the router that is connected to your
DVR.
You have the latest Firmware on your DVR and the latest app on your Smart Phone.

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Part

IV

22

Samsung SRD Series Installation Guide

Configurations

4.1

Updating Firmware
Go to [Menu] > [System] > [System Management]

To update your DVR's firmware, you need to download the latest firmware file from
http://www.samsungcctv.com/. Once you download the firmware file (.zip file), you need to unzip the file
and place it on the root directory of your USB stick (.img file).
Press the 'Upgrade' button to load the firmware file from your USB stick.

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Configurations

4.2

23

Loading/Saving Configurations
The SRD Series DVR has the ability Load or Save Configuration files of the same model DVR to save
time configuring multiple DVRs.

The settings configuration file is saved and loaded from a USB stick. When you save a setting, it is
saved in a folder on the USB called 'detroit'.

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Part

Troubleshooting

25

Troubleshooting
1.

No cameras are showing on the screen even though they are plugged in
Check [Menu] > [Devices] > [Cameras] and see if any cameras are set to 'Covert'.

2.

The cameras are showing live but no recording is present in search mode
a)

Check [Menu] > [Recording] > [Recording Schedule] to see if the cameras are set to
No Recording.

b)

Check [Menu] > [Event] > [Motion Detection] to see if Motion Detection is turned on
and if the motion area has been masked out.

c)
3.

Check [Menu] > [Devices] > [Storage Device] to see if you hard-drives have picked up.

The cameras a recording continuously even though the Recording Schedule is set to Motion
Manual record has been turned on by accident. Press the Record button again on the
machine to stop the manual record mode.

4.

I can make a connection on the local LAN but not over the internet
Double check your port forwarding settings on the router, check http://
www.portforward.com/ for instruction on how to port forward on your router.

5.

I keep getting kicked off when another user logs on

Ensure that you are not using the admin user as only 1 admin user is permitted to be
logged in at any given time. Create additional users to prevent this issue.

6.

I cannot control my camera using the Coaxitron feature

Go to [Menu] > [Devices] > [Camera] > [PTZ] tab and make sure you change the Port
option from RS-485 to Coaxial on your camera.

7.

The DVR is in a constant rebooting loop

The hard-drive may have bad sectors, replace the hard-drive.

8.

The admin password has been changed but the user has forgotten the password
Hold buttons [Mode] + [PTZ] on the front panel of the DVR for 15 seconds and it will ask
you to factory default the machine. All settings will be wiped out.

9.

I can see my cameras over the network but it is slow

Go to [Menu] > [Network] > [Live Transfer] to change the dual stream settings. Lower
the resolution and quality for faster speeds. Also run a speed test on the network to
check the upload speed. A sufficient upload speed would be 0.5Mb/s or higher.

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Samsung SRD Series Installation Guide

10. The hard-drive is full but is not cycling

Go to [Menu] > [Record] > [Record Option] and check if overwrite mode is on.
11. The live screen does not show my cameras, it shows a Samsung wallpaper
Go to [Menu] > [System] > [Permission Managemen]t > [Setup] tab to see if the
Restricted Access is ticked on Live View
12. The live screen keeps asking me for a password
The DVR will automatically log you out after 3 minutes, to turn 'Auto-Logout' off, go to:
Go to [Menu] > [System] > [Permission Management] > [Setup] tab and turn 'AutoLogout' option off.
13. Where can I download latest firmware files and manuals
http:///www.samsungcctv.com/

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