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10/30/2015

TXSupportExpertatHuaweiTechnologiesinGhanaJob|LinkedIn

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HuaweiTechnologiesGhana
Posted17daysago

Shuangquan(Terry)Liao
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HuaweiHRManager

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69
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Specialist,Network
Ghana
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BORANSupportExpert

Aboutthisjob

Ghana
Posted17daysago

Jobdescription

EarlyCareerDevelopment
Accra
Posted11daysago

OverseeO&MskillsandcompetencelevelforTransmissionNetworkFrontOffice(Tier1)staffs
andtheeffectiverunningoftheBackOfficeNetworkSupport(Tier2)staffs.
EnsurethatallstaffabidebytheEH&Spolicy,byprovidingthemnecessaryEH&Smaterial,
trainingandawareness
Processadherencebystaffsneedstobemaintainedatalltimes.Enforcementoftheprocess
andpoliciesismandatory
ContinuouslyimproveNetworkperformance(SLAs&KPIs),Serviceperformance
(Availability),andCustomerexperience(EndUser)
Overseekeypreventiveactivitiessuchassystemhealthchecks,backups,andupgrades.
Changepoliciesshouldbeunderstood,andusedunconditionallybystaffswhenplannedchanges
arerequired.Anybreachofthechangepolicywilltriggertheapprovedpenaltiestoengineerand
Manager
IncorporateaworkingnetworkqualityimprovementflowwithinTXteam
Facilitatetrainings
UnderstandandcomplywithContractualscope
DevelopaprofessionalinterfacingmechanismwithCustomer,EquipmentVendorSupports,and
Headofdepartments.
TXteamManagement
System&ServiceAvailability
TXO&Mimprovements&efficiency
SLA&KPImanagement
Stafftechnicalskillsimprovement

ProjectCoordinator,Google
Accra,Ghana
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CommunityLiaisonOfficer
TemaGhana
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IndirectChannelManager
Accra,GHAA
Posted20daysago

CountryOperationsManager
Ghana
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PowerMaintenanceTechnician
Accra
Posted10daysago

TeamLead,BOEPCTeam
Ghana
Posted18daysago

MonitoringandEvaluation

DesiredSkillsandExperience
MinimumofBScElectricalorTelecommunicationsEngineering
7yearsexperienceinTelecommunicationsIndustryincluding2yearprovenmanagement
experience,and4yearsexperienceinNetworkOperations,TXSupport(MW,Optix,and
Access),FieldOperations,Customer(EndUser)equipmentsinstallationsandmaintenance,and
DataNetworks(IP,VLAN,Routers&Switches)
Indepthknowledgeofoperationalproceduresandreportstructures
PeoplemanagementandLeadershipskills
Professionalbusinesscommunication
ExcellentskillsinMSOffice
Mustbeabletoadapttooperationalchangestomeetnewbusinessstrategies,tacticalplans,or
newsystemintegrations,atafastrate.
Abilitytosetuptraininganddevelopmentcoursestocrosstrainstaffs

Ghana
Posted15daysago

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Aboutthiscompany

Sharetheopportunity
AtHuawei,wedefinehumanprogressbyinnovationsthatenrichhumanity.Wedonotviewconnectivity
asaprivilege,butanecessity.Webelievethattheimpactofinformationandcommunications

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job?Shareitwithyournetwork.

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10/30/2015

TXSupportExpertatHuaweiTechnologiesinGhanaJob|LinkedIn

technologyshouldbemeasuredbyhowmanypeoplecanbenefitfromit.
HuaweiisaleadingglobalICTsolutionsprovider.Throughourdedicationtocustomercentricinnovation
andstrongpartnerships,wehaveestablishedendtoendcapabilitiesandstrengthsacrossthecarrier
networks,enterprise,consumer,andcloudcomputingfields.Ourproductsandsolutionshavebeen
deployedinover170countries,servingmorethanonethirdoftheworld'spopulation.

GetaheadwithJobSeekerPremium

Huawei'svisionistoenrichlifethroughcommunication.Byleveragingourexperienceandexpertisein
theICTsector,wehelpbridgethedigitaldividebyprovidingopportunitiestoenjoybroadbandservices,
regardlessofgeographiclocation.Contributingtothesustainabledevelopmentofsociety,theeconomy,
andtheenvironment,Huaweicreatesgreensolutionsthatenablecustomerstoreducepower
consumption,carbonemissions,andresourcecosts.

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