Anil Spss

1) Gender
Gender
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Male
181
60.3
60.3
60.3
Female
119
39.7
39.7
100.0
Total
300
100.0
100.0
2) Age in years
Age
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
18-30
128
42.7
42.7
42.7
31-40
86
28.7
28.7
71.3
41-50
51
17.0
17.0
88.3
51-60
21
7.0
7.0
95.3
61-Above
14
4.7
4.7
100.0
300
100.0
100.0
Total
3) Education
Educaton
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
SSC
23
7.7
7.7
7.7
HSC
25
8.3
8.3
16.0
Graduate
48
16.0
16.0
32.0
127
42.3
42.3
74.3
Other
77
25.7
25.7
100.0
Total
300
100.0
100.0
Post-Graduate
4) Occupation
Occupation
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Student
70
23.3
23.3
23.3
Privet
70
23.3
23.3
46.7
Government
61
20.3
20.3
67.0
Business
99
33.0
33.0
100.0
300
100.0
100.0
Total
5) Your bank is?

Your bank is?
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Private Bank
119
39.7
39.7
39.7
Public Bank
161
53.7
53.7
93.3
Other Bank
20
6.7
6.7
100.0
300
100.0
100.0
Total
6) Do you have internet banking?

Do you have internet banking?
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
300
100.0
100.0
100.0
7) While opening up the account were you aware of Internet Banking provided by your bank?
While opening up the account were you aware of Internet Banking
provided by your bank?
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Yes
300
100.0
100.0
100.0
8) How convenient do you find accessing Internet Banking?

How convenient do you find accessing Internet Banking?
Frequency
Percent
Valid Percent
Cumulative
Percent
Easy
Valid
150
50.0
50.0
50.0
Average
89
29.7
29.7
79.7
Difficult
45
15.0
15.0
94.7
Can't Understand
16
5.3
5.3
100.0
300
100.0
100.0
Total
9)How often do you use Internet Banking services?
How often do you use Internet Banking services?

Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Daily
49
16.3
16.3
16.3
weekly
58
19.3
19.3
35.7
Monthly
142
47.3
47.3
83.0
51
17.0
17.0
100.0
300
100.0
100.0
Occasionally
Total
10) To What extent are you satisfied with your banks for Internet Banking services?
To What extent are you satisfied with your banks for Internet Banking services
Frequency
Percent
Valid Percent
Cumulative
Percent
Satisfied
Valid
148
49.3
49.3
49.3
49
16.3
16.3
65.7
Highly Satisfied
103
34.3
34.3
100.0
Total
300
100.0
100.0
Dissatisfied
11) Do you agree following benefits accrue while using Internet Banking?
A) Time saving
Do you agree following benefits accrue while using Internet Banking?
Time saving
Frequency
Percent
Valid Percent
Cumulative
Percent
Strongly Agree
Valid
94
31.3
31.3
31.3
Agree
122
40.7
40.7
72.0
Neutral
57
19.0
19.0
91.0
Disagree
18
6.0
6.0
97.0
3.0
3.0
100.0
300
100.0
100.0
Strongly Disagree
Total
B) Inexpensive
Inexpensive
Frequency
Percent
Valid Percent
Cumulative
Percent
Strongly Agree
Valid
63
21.0
21.0
21.0
Agree
126
42.0
42.0
63.0
Neutral
63
21.0
21.0
84.0
Disagree
32
10.7
10.7
94.7
Strongly Disagree
16
5.3
5.3
100.0
300
100.0
100.0
Total
C) Easy fund transfer
Easy fund
transfer
Valid
Frequency
Percent
Valid Percent
Cumulative
Percent
Strongly Agree
128
42.7
42.7
42.7
Agree
107
35.7
35.7
78.3
Neutral
43
14.3
14.3
92.7
Disagree
22
7.3
7.3
100.0
300
100.0
100.0
Total
12) Have you experienced following problems while using net banking?
A) Time Consuming
Have you experienced following problems while using net banking?
Time
Consuming
Valid
Frequency
Percent
Valid Percent
Cumulative
Percent
Often
44
14.7
14.7
14.7
Never
181
60.3
60.3
75.0
Rarely
75
25.0
25.0
100.0
300
100.0
100.0
Total
B) Security issue

Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Never
238
79.3
79.3
79.3
Rarely
62
20.7
20.7
100.0
300
100.0
100.0
Total
C) Amount debited but not withdrawn

Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Never
235
78.3
78.3
78.3
Rarely
65
21.7
21.7
100.0
300
100.0
100.0
Total
D) Connectivity issue
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Often
179
59.7
59.7
59.7
Never
32
10.7
10.7
70.3
Rarely
89
29.7
29.7
100.0
300
100.0
100.0
Total
E) Password forgotten
Frequency
Percent
Valid Percent
Cumulative
Percent
Valid
Often
207
69.0
69.0
69.0
Never
62
20.7
20.7
89.7
Rarely
31
10.3
10.3
100.0
300
100.0
100.0
Total

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1) Gender

5) Your bank is?

6) Do you have internet banking?

8) How convenient do you find accessing Internet Banking?

9)How often do you use Internet Banking services?

How often do you use Internet Banking services?

C) Easy fund transfer

Do you agree following benefits accrue while using Internet Banking?

Have you experienced following problems while using net banking?

C) Amount debited but not withdrawn

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