Professional Documents
Culture Documents
Training Manual
Tiffany Loken
CUR/532 Facilitating Online Learning
December 21, 2015
Melinda Medina
Welcome to
Train the Trainer, Distance
Learning Edition
A Synchronous 3-day Training
Your facilitator is
Tiffany Loken
Welcome! My name is Tiffany Loken and I will be your facilitator for this synchronous 3-day
training. Our training will be completed 100% online through www.ecampus.phoenix.edu. We
will be connecting shortly at 10:00 am on the website. You will use your NTlogin to enter the
website and will see our training course in the current course section. Please look through the
entire training manual before our initial meeting at 10:00 am.
Please ensure you keep this manual handy throughout this training as well as the two books we
will be referring to during the next three days;
Haythornthwaite, C., & Andrews, R. (2011). E-Learning Theory & Practice. Thousand Oaks,
CA: Sage
Palloff, R. M., & Pratt, K. (2011). The Excellent Online Instructor. New York, NY: John Wiley &
Sons Inc.
You should have received these two books via inter-office mail last week.
You are in the right place if you were recently selected for our first distant learning corporate
facilitator team. This means from this point forward, you will essentially have the same role, but
will not longer facilitate face-to-face training classes. The University of Phoenix has decided to
move away from in class trainings and this is our first step. You were selected for this program
because through your tenure here with the University of Phoenix and or Apollo Education
Group, you have shown your exquisite skills as an effective member of our training team. We
appreciate you and are excited that you have chosen to take on this new responsibility with us.
Many of you have not had direct experience with training through a distance learning platform,
however you may be familiar with the online learning system. Thank you for completing our
survey, I was excited to learn that each of you have obtained at least one degree/certificate with
us, so you should be familiar with our online learning system. We will be using the online
learning system/new classroom for this training course along with the trainings you will each
facilitate.
You are in an interesting position because you are currently extremely skilled with knowledge of
our corporate training material and how to deliver the information in a face-to-face learning
environment, have a true understanding of andragogy, and understand distance learning from a
students perspective. However, this three day training will help to understand the method,
theories, and understanding behind facilitating a training program solely through online
mediums.
Summative Assessment
What to expect- I will be your mentor as you dive into the online teaching realm. I will also be
observing your classes and completing summative assessments (CBT/WBT (Computer/Web
Based Training) throughout your initial classes in the near future.
Your training material will be assessed, but your interaction in class is the most important. I will
complete the assessment in the final week of your training class. I will take the consideration into
the following:
Time Management
The Skills that are needed to create an effective e-learning environmentHaving a clear understanding of what stages/phases you and your learners are currently in.
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Understanding andragogy and knowing that all adults come in with personal goals and
wanting to know whats in it for me
Please read through the following to understand the correct phases. This helps to
understand where you are during this process.
a.) Visitor: Faculty who have toyed with the idea of technology integration in their faceto-face classes and who may have posted a syllabus or assignments online or used e-mail
for assignment completion.
b.) Novice: Faculty who have never taught online and who may or may not have taken an
online course as a student but have consistently posted a syllabus online and have used
some communications technologies to supplement their face-to-face teaching.
c.) Apprentice: Faculty who have taught online for one or two terms. They may have
taught more than one course per term. They are developing an understanding of the
online environment and the skills required to teach online.
d.) Insider: Faculty who have taught more than two semesters online and have taught
more than one course per term. They feel comfortable in the online environment, are
proficient with course management technology, and have basic understanding of the skills
needed for online teaching. They may have designed one or more online courses.
e.) Master: Faculty who have taught online for multiple terms and have designed several
online courses. They have mastered the technology required to teach online and are likely
to have integrated technology beyond the course management system into their teaching.
They feel extremely comfortable with the skills required to teach online and can be called
upon for peer support for newer online faculty.
Mentors:
The University of Phoenix is offering to have mentors that will assist you in your journey, other
than myself. All mentors have over 5 years of experience in online education facilitation.
Typical topics during mentorship:
Providing Visions for Technology Use
Novice instructors often have difficulty seeing the myriad ways that technology might be
infused into their teaching. As we have discussed, this along with fear of the technology
itself are some of the needs that novice faculty have as they begin to move into online
teaching. By working collaboratively with a mentor or a peer group, novice faculty can
begin to catch the vision in terms of ways in which technology might enhance the work
they do with students, as well as develop understanding of the pedagogy involved in
online teaching. Chuang, Thompson, and Schmidt (2003) noted that faculty who
completed mentoring programs indicated that they were able to gain a deeper level of
understanding in terms of how to use technology effectively along with a greater sense of
confidence in their ability to do so (Palloff & Pratt, 2011)
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It has been my pleasure and I cannot wait to help mentor you through this process. You should
have received my business card with your books and the manual. You can also find me in
outlook and skype at any time.
References
Haythornthwaite, C., & Andrews, R. (2011). E-Learning Theory & Practice. Thousand Oaks,
CA: Sage
Palloff, R. M., & Pratt, K. (2011). The Excellent Online Instructor. New York, NY: John Wiley &
Sons Inc.