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Corporate

Introduction

Leadership Team

To Passionately Empower Lives


Globally with Technology Enabled
Business Solutions

To Delight our Stakeholders with Innovative and Collaborative


Technology Solutions in a WinWin approach by combining
the strengths of our expertise.
To Excite our Clients and their Customers by
delivering Beyond their Expectations by
Walking the Extra Mile so that they achieve their Business
Goals.
To be guided by the framework of our Core values, we aspire
for Value Creation to all our Stakeholders and Community.

Integrity

Speed

Entrepreneurial
Spirit

Mutual Respect

Stewardship

Team Work

Recognition

Top Web
Development
Company

in India 2015

Top Java
Development
Company

in India 2015

Company of
the Month

SiliconIndia
Magazine 2013

IT Services Capabilities

User

User
Experience
Experience

Design
Design

Development
Development

Quality
Quality
Assurance
Assurance

Support
Support&&
Maintenance
Maintenance

World Class Deliverables

Product Life Cycle Support

Requirement
Requirement
Analysis
Analysis

IT Services Spread

Technology Expertise Spectrum


Mobile

Microsoft

JAVA

CMS

PHP

Technology Partnerships

Major Projects
Executed

Increased Online Conversions - 74% for toll-free


numbers business

CYGNETS SOLUTION
Simplified content management across the
website by creating custom controls for various
content types

We were looking for a company who


could help us in optimizing our
conversion rates by striking the right
balance between a flexible content
architecture, scalable sales funnel and
an appealing UI. Since, we had already
worked with Cygnet before, we were
familiar with their capabilities and
expertise. Hence, we hired Cygnet to
modify and redefine our online
presence.
Chief Marketing Officer

Improved conversion rates through UX


implementation of proper information architecture
Facilitated measurement and optimization of new
customer acquisition by integrating analytics tools

74%

Boost in Tollfree Number


Subscriptions

58%

Reduction in
Manual Efforts
from Admin Staff

Increased buyer trust and willingness to buy by


securing payment processes and highlighting
security symbols
Optimized search engine & user friendliness of the
site by implementing customized UI concepts
Platform: Sitefinity | Domain: Telecom | Country: Australia

43%

Reduction in
Time-to-Market

59%

Faster Page Loading


Speed

CYGNETS SOLUTION
We ran into a problem that is peculiar to
websites that achieve sudden success. The
website slowed down due to overload of
visitors, and mobile visitors left due to slow
loading as well as non-mobile-friendly design.
Cygnet team helped us sustain our growth by
offering a scalable and reliable solution to
our problem.
CMO, Digital Media Company

Speedy loading and optimized website performance by hosting the website on AWS cloud architecture
Engaged and satisfied visitors accessing the website from mobile devices by implementing a full-featured mobile
website
Simplified and speed up maintenance of content by migrating to WordPress Migrated large scale data
Expanded the visitor base of the website through a sleek design, encouraging users to explore and spend more time
Platform: WordPress | Domain: Entertainment | Country: USA

CYGNETS SOLUTION
Migrated Telligent
community and widgets
to Sitecore DMS
Integrated Solr search
with Sitecore
Integrated payment
gateway for their
ecommerce store
Integrated AppFabric
and implement SSO
(Single Sign-On)
Our existing social software was centered on Telligent and we were
looking for an innovative solutions partner with expertise in Sitecore
who could help us improve our visitor engagement. Having heard
good things about Cygnet, we approached them. Cygnets Sitecore
team helped us achieve our goals through quick turnarounds and
effective development.

Platform: Sitecore | Domain:


Sports & Media | Country: USA

Chief Information Manager, Sports & Media Company

Personalized User Engagement and


Marketing Automation through Sitecore
133%

Surge in Average
User Time on Site

3 Times

More Online
Signups and
Subscriptions

Surge Qualified Leads through Inbound Process


Streamlining an End to End Website Development

CYGNETS SOLUTION
Streamlined operations to ensure that both sales and marketing teams combined
inputs for marketing content and design
Created standard design templates and targeted content for PPC landing pages
and more than 25 key web page
Web optimization activities, and implemented Amazon CDN for speedy page
loading
Implemented CrazyEgg, various Analytic tools, BI reporting tools to quantify
performance and report it in accessible graphical formats
Platform: Umbraco | Domain: IT | Country: USA

52%

Increase in
Qualified Leads

33%

Decrease in Cost
Per Lead

64%

Reduction in Cost
of Maintenance

Cygnet team has not only allowed our digital marketing team to
streamline, automate and speed up daily activities, but has also set up
Reporting & Analytics processes that help quantify our efforts. So, we
arent just getting results, but we now know how we are getting them,
which allows us to repeat our success.
Marketing Manager

95%

Inventory Management
Processes Automated

CYGNETS SOLUTION

46%

Reduction in
Operations Cost

Reduction in Transcription
Errors

Automation of
Inventory
Management
increased Business
efficiency by 67%

Cygnet developed a customized web-based inventory management solution with following


key features:
A client facing web portal for placing orders and tracking inventory rental status
A dynamic dashboard having different authorization and access control to share and
manage information about inventory, orders and processes

An automatic system to convert serial numbers to SKU

A responsive interface to support access from mobiles and tablets

your willingness to comply to our needs


Technology: .NET | Domain: Event Management | Country: USA
can only be complimented..
CTO, Event Organization Firm

80%

32%

40+

Increase in Revenue
through New Client
Acquisition

Number of Authorities &


Transport Service Operators
Sharing Data and Collaborating

Over 5000
For 500+ buses Tracked in
Real Time Round the Clock

Team at Cygnet have the


skill, dedication and ability
to deliver
your hard work and
committed hours have made
a big difference in
everything..

CYGNETS SOLUTION

Development and rebranding of sites in Umbraco MVC 3.0 with Razor View Engine to show Real-time
information on traffic condition

Integration with UTMC, RTIG, SIRI and other recognized industry protocols to identify trends and
handle communication

Streamlining real-time data by deploying multiple sites and rendering control with XSLT

Development of an automatic mail sending facility to notify the assigned translator about the addition
of new page or content

Design for Mobile, KIOSK, Desktop and TFT

Platform: Umbraco | Domain: Traffic & Transport| Country: UK

Travel & Traffic Solutions Provider

37%

Decrease in Cost of
Delivering Courses

73%

Increased in user Base


Within 12 Months

Promoting Cost Effective


Learning On-the-Go through A
SCORM- Compliant Learning
Management System
CYGNETS SOLUTION
Delivered a robust, SCORM-compliant backend to deliver content and
courseware by developing a customized content management architecture
Promoted collaboration and knowledge sharing among other users by
integrating YAF Forum with the system

Positive relationship for the past 6 years with both


teams benefiting greatly from the experience and
insights of the otherCygnet team does not see
obstacles to reaching our requirements and always
presents us with viable solutions.
CEO & Founder, eLearning Company

Delivered facility to test and track learning progress by integrating Knowledge


Check Management functionality
Developed a replica on iPad and iPhone with web solution integration to
deliver identical content, notebook and user experience
Provided video streaming of instruction guides by integrating QuickTime
Player with the solution
Platform: .NET | Domain: Healthcare | Country: USA

A SAAS- based Dynamics CRM


Solution for Managing Door
Installation Orders

22%

Faster and Improved


Process Workflow

Total Solution approach delivered by Cygnet,


streamlined coordination between Suppliers and
Installers... today we have our customers cheering us
for our proactive
customer service and satisfaction."
Owner, Door Installation Company

CYGNETS SOLUTION
Automated Background service scheduled to run at regular intervals
Custom Workflows were implemented to assign the Order / Opportunity to relevant Project Consultant, Installer and Suppliers at
appropriate
Integration with external Supplier Portal and Door-measurement engineering applications with external Connectors.

Integration with the QuickBooks to manage administrative tasks between the company service department and account
department

Platform: MS Dynamics CRM | Domain: Engineering | Country: USA

Solution for Automation of Metal Sheet


Cutting Operations on CNC machines

78%

Operations
Automated

Up to 12%
Reduction in Wastage
of Metal

47%

Quicker Metal Cutting


Process

CYGNETS SOLUTION
Collaborating with the client, we developed the software that was structured in two
parts (CAD, CAM) which helps clients in the following ways:
The CAD part manages the functionalities related to shapes and allows drawing
many types of 2D shapes like: Line, Oval, Rectangle, Arc etc.
The tools also allows exporting and importing shapes and modify existing
shapes.
CAM implemented the nesting algorithms (automatic and manual nesting) to
define jobs with the Machine, Stock and Shape information.
The system generates the GCode for CNC Machines and sets the cutting sequence
and cutting cycle and also keeps a tab on average cutting time.
Platform: .NET | Domain: Manufacturing | Country: Turkey

..We have seen a dramatic increase in


productivity with accurate results. For
instance, We were able to save 40 hours for
one of our job that we deliver to our big
customers on weekly basisWe have the
capability to do difficult jobs now because of
this solution.. All thanks to Cygnet
technicians..
Owner and CEO, Manufacturing Company

12%

Increase in Student
Retention

Your hard word and committed hours have made a big difference in
everything that is being done in our campus. We notice a continuous
improvement and attitude in how the solution has enabled our
students, professors and staff to build a community that is driving
strong engagements.
Top German University

CYGNETS SOLUTION
Enhanced communication and collaboration between students and faculties
Improved learning outcomes through a comprehensive content sharing mobile dashboard time tables, learning
materials, articles, announcements, videos and more
Increased teaching efficiency by delivering seamless integration with LMS
Improved university-wide enrolment and orientation processes with better networking between peers,
classmates, instructors, mentors, and society
Enhanced student engagement and experience with insightful student analytics
Improved monitoring of student progress along with accelerating student query responsiveness
Platform: PHP, WordPress | Domain: Education | Country: Australia

Concretizing collaboration with builders,


suppliers, contractors and home owners
through Interactive Web Solutions
Cygnet's solution has helped us in planning and
managing various aspects related to our day to day
construction business... focused accountability has
now helped us control our hulk size tasks and
teams.
One of Australias Largest Home Builders
CYGNETS SOLUTION
Developed a responsive website
Implemented mobile web application
Added custom modules to the application
Built a message board recording full communication between the client and
customers
Enabled document sharing and management using SharePoint Document Library
Platform: .NET | Domain: Construction | Country: Australia

1000+

Employees benefit from webbased communication Channels

46%

Drop in the Cost of Handling


Inquiries

Streamlining Online Quotations Process of Steel


Sheds with custom Application Development and
"... your team of courteous and trained
UX Revamp
Technicians has interpreted each step of my
Company's vision in an analytical and
methodical manner

Australias Largest Suppliers of Steel


Construction Materials
CYGNETS SOLUTION
After visiting client site in Australia and understanding the
requirements precisely, we
Utilized the latest MVC framework and Java script to port the
application on the web server and enable asynchronous
communication between them
Implemented responsive design for perfect layout of the
sheds across devices laptops, tablets, smartphones, and
others.

64%

Faster Process for


taking Shed
Quotations

27%

Quicker Shed Delivery


Process Across Locations

36%

Reduction in the Cost of


Inquiry Handling

Implemented HTML 5 Canvas to move the drawing section


and supporting validations to web to enable users to utilize the
same process of developing quotations
Configured Advanced Encrypted Standard to encrypt the
information related to the quotations and for security purpose
Platform: ASP.NET | Domain: Engineering | Country: Australia

53%

Quicker Payments of Lease,


Rents and Taxes

68%

Reduction in Admin Costs

We were amazed with the teams efforts to study the system


details & complexities of Property Management Laws in Dubai
We have nothing but praise and confidence in your procedures
and dedicated approach to finding solutions.

IT Solutions Provider to Leading Dubai Firms


CYGNETS SOLUTION
After studying the RERA laws and working closely with clients to understand the requirements, we:
Empowered users to view and edit property details, check registration details, upload documents, by building a custom
Property Management Module
Enabled end users to submit and view data from the system by integrating the application with existing website
Streamlined and Automated most admin activities by developing Charges feature, Discount & Penalty feature, and
Owner Management, Tenant Management, Lot Management, Unit Management and Contact Management Modules
Allowed property managers to send bulk promotional and notification emails through Bulk Email feature
Platform: Java, Grails | Domain: Real Estate | Country: UAE

A Cloud based Financial accounting


System
Client Benefits

Delivered robust cloud financial management capabilities without any added


infrastructure costs
Streamlined financial processes thus improving financial controls
Automated revenue management thus eliminating duplicate data entry and
providing real time insight into revenue
Flexibility to forecast cash flows

CYGNETS SOLUTION
The solution is Web-based, ensuring 24 x 7 access to a single cloud based financial
management system for every subsidiary and local office thus enhancing decision
making, allowing executives on the road to access vital business intelligence.
Invoice Application
Accounting Application
Help Desk Application
Messenger Application

Platform: .NET | Domain: Accounting | Country: INDIA

World Class IT Infrastructure

Office Pictures

Ahmedabad

USA

South Africa

Pune

Antivirus Protection

Protection against spyware


and malware

Protection against Data


Loss

Security against
information thefts by
blocking any external Mass
Storage devices like pen
drive, removable hard
drives, etc.

Network Security

Firewall

VPN, Intrusion Prevention System

Anti-Virus & Anti-Spyware

Anti-Spam

Web Filtering

Layer 7 Visibility & Control

Bandwidth Management

Multiple Link Management

User Logs and Reports Management

Backup Security
( User/Server)

Provides facility for user and


server level information
Backup.

Groups are created as per the


Backup requirements.

Multiple NAS drive & Storage


drive are used for backup.

Backup Processes scheduled


daily, weekly and monthly
basis based on the type of
Backups to be taken like
Database Backup, Data Source
Backup, etc.

Server, Storage and Tier-3 Data Center

High configuration servers are used for


Database, Testing, and production for
various applications.

Servers : DELL R300, R510, R710 used to


provide VMware environment for
virtualization of processes for testing &
production services.

Types of V-LAN are used for management


of multiple network access.

High-end Servers like DELL storage MDI


3200i, and EMC VNXE 3150 with a total
capacity of 10 TB * 8 TB are specifically
used for SQL Cluster and Data
Management.

Load Balancing & fail-over is managed


using multiple bandwidth providers

Storage are scalable up to 190 Disk to


fulfill feature requirement

Dev Ops Capabilities 24X7

Dev Ops Services

Cygnet helps
automate the
Dev Ops process
using various
tools.

NOC Center Capabilities


24X7

24X7 NOC Center Services


Services
Server monitoring
system software
Preventive
maintenance
Capacity planning
and implementation
Deployments of
application and
Visibility of issue
resolution over a
google spreadsheet
online open, work
in progress, closed
Root cause of failure
reports, if any

Response Times

Other Benefits

Pre-defined SLA
For critical priority
acknowledgement in
2 hours and
resolution in 5 hours
For non-critical
priority,
acknowledgement in
5 hours and
resolution in 24 hours

A single point of
contact for all
functionality related
work
A phone number and
email for raising
critical issues
An escalation matrix
with names of people
and contact
information
Monthly report on
activities

Products and Solutions

Code less test automation tool which can be


used by testers without programming skills.

QISMS Certified - one of


the most structured
Project

Trusted by Global
Brands

www.testing-whiz.com

100% TestingWhiz
Automation Testing by
itself

Wholesale
food
Surgicals & Disposable
Items

Chemicals
Automobile
Spare Parts

Construction

Textile

Electric Appliances

Supermart
Sports
Fashion and Apparels
Services

Mobile app for retailers,


wholesalers, and
distributors to get
orders from their
customers.

Safety Tools
Hardware and Tools
Restaurant
Paper Products
Packaging Solutions
Others
Office
Supplies

Health & Suppliments


Luggage

Home and Living

Industrial Equipments

www.m1-order.com

Portal for Gujarati language e-books, where


publishers can sell their ebooks.

2,25,000 pages converted


to digital format

26,000 DRM stamps

www.e-shabda.com

Proud creator of books of


'Narendra Modi' & 'Atul
Karval'

A high-performing, easy to use HRIMS solution to streamline complex human


resource processes

www.hrinnova.com

Brings the benefits of mobile technologies to the merchants and sellers of all types
in the B2C and B2B business segments.

Web Ordering

Mobile Ordering

Print Ordering

www.cygneto-apps.com

Field Sales
Ordering

A centralized hub offering advanced solutions that are shaping the existing and
emerging publishing industry.

www.epub-hub.com

User Experience
Accelerators

Technology
Accelerators

Simplified user
experiences across
every touch points
speeds up building
User Experiences
for any new
solution

Re-usable Code
libraries,
Architecture,
Framework
expertise,
diversified
Technology
Expertise and
Agility to adapt to
new Technology
speeds up building
a code base for
any new solution

Quality Assurance
Accelerators

Time tested and


applied
Proprietary tool
TestingWhiz

Go-to-Market
Accelerators

Agile
Methodologies
involving
Continuous
Integration,
deployment
techniques,
content publishing
and digital
marketing
techniques speed
up go-to-market
for a solution

Team Cygnet

Value Creation

Leveraging our team, delivery process & industry expertise

50%
Microsoft Certified Professionals in team

30%
Oracle Sun certified Java professionals in Java team

85%
Employee retention

500+
Employees

Team Images

INDIA

Ahmedabad Tel: +91-79-67124000

UK

Tel: +44-20-8099-1653

USA

Paramus, NJ Tel: +1-646-915-0021

AUSTRALIA

Sydney Tel: +61-280-147-206

SOUTH AFRICA

Cape Town Tel: +27 (0) 21 3002981

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