IM & IT Branch

IT Server Systems

Using RMS Citrix from an iPad

User Guide

Version 0.2 20121015

Using RMS Citrix from an iPad - User Guide

version 0.2

TABLE OF CONTENTS
1 -

INTRODUCTION________________________________________________________________3

2-

INSTALLING

3-

CONFIGURING

4-

USING

5-

APPENDIX CONFIGURE

THE

THE

CITRIX RECEIVER

THE

ON YOU DEVICE__________________________________4

CITRIX RECEIVER

CITRIX RECEIVER
THE

FOR THE

FOR THE

RMS CITRIX FACILITY__________________6

RMS CITRIX FACILITY________________________9

CITRIX RECEIVER MANUALLY__________________________11

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Using RMS Citrix from an iPad - User Guide

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1 - Introduction
This user guide is for people who intend to access the RMS Corporate
Citrix facility from an RMS issued iPad.
Instructions are also provided here for connecting non RMS iPad, iPhone
and Android devices to the RMS Citrix facility. IM&IT only offers best
effort support for Citrix on non RMS managed devices.
The RMS Corporate Citrix facility allows access to common applications
such as word processing, spreadsheets, database, email, Intranet, Internet
etc. Data storage is accessible on the corporate file servers via drive
mappings such as F and G drives. No access is available to local data
storage of the iPad from applications running in Citrix. Printing to RMS
network printers is not available at this time.
The following are requirements to access the RMS Corporate network
using Citrix on a mobile device:
1. A standard RMS iPad Device with access to the RMS Wifi
network, VPN, or public Internet.
2. A non RMS iPad, iPhone or Android device with access to the
public Internet.
3. The Citrix Receiver installed on the device. Instructions follow
in Section 2 of this document.
4. You will require an Apple ID to obtain Citrix Receiver for iPad or
iPhone from the Apple Apps store or the RMS Apps store.
5. A login to the RMS Computer network.
6. People using devices connected to the public Internet will
require an RSA Security Token.
7. Authorisation to use the RMS Corporate Citrix facility. You
should complete RMS Form No 808, Remote Network Access
Request for External VPN/Citrix. Your LAN account will be
configured to use Citrix and a RSA SecurID token may be issued.

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2 - Installing the Citrix Receiver on you device

The following instructions are for installing the Citrix Receiver on an Apple
iPad or iPhone device. The Citrix Receiver application is free, but you will
require an Apple ID to install applications from the App Store.
The procedure for installing the Citrix Receiver on other devices such as
Android devices will vary. Browse to http://receiver.citrix.com/ on your
device and the Citrix Receiver for your device will be automatically
detected.
Tap App Store from the
Home screen on the
iPad, and then tap
Search.

Note - You may also install

the Citrix Receiver from
the RMS App Store on a
standard RMS iPad. You
will still require an Apple
ID.

Enter Citrix Receiver into

the search bar (A) and tap
Citrix Receiver in the
results list (B). A list of
results will be displayed.

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Tap on the Install icon

next to Citrix Receiver for
the iPad (A) or iPhone (B),
depending on your device.

Enter your Apple ID

password and tap OK

The Citrix Receiver Icon

will be placed on your
device and the application
installed.

Do not launch or configure

the Citrix Receiver at this
time.

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3 - Configuring the Citrix Receiver for the RMS Citrix Facility

We have provided configuration links to make configuration of the Citrix
Receiver automatic. Each link matches a scenario where you may wish to
use your Citrix on your device. If you wish to configure the Citrix Receiver
manually, refer to the Appendix of this document.
If you access Citrix on an RMS iPad or iPhone connected to RMS WiFi or
VPN, you need to copy and paste the following link into an email that can
be read on the device.
citrixreceiver://createprofile/?s=https%3A%2F
%2Ficonnect.lb.rta.nsw.gov.au&pname=RMS%20Citrix%20internal%20WIFI
%20or%20VPN%20access&d=RTA&gw=1&gwt=2&gwa=1

If you access Citrix on an iPad or iPhone connected to the public Internet,

you need to copy and paste the following link into an email that can be
read on the device. Note you will need an RSA Token to use Citrix from
the Internet.
citrixreceiver://createprofile/?s=https%3A%2F
%2Ficonnect.lb.rta.nsw.gov.au&pname=RMS%20Citrix%20Public%20Internet
%20access&d=RTA&gw=1&gwt=2&gwa=3

If you use Citrix from an Android Device connected to the public Internet, you
need to paste the following link into an email that can be read on the
device.
http://127.0.0.1/createprofile?s=https%3A%2F
%2Ficonnect.lb.rta.nsw.gov.au&pname=Citrix%20RMS%20%20Internet&d=RTA&gw=1&gwt=2&gwa=3

Launch email on your

device.
Open the email that
contains the Citrix receiver
configuration link.
Tap on the configuration
link.

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Tap on Add Account

Enter your LAN ID into the

username field.
Password is optional (A).
Tap on Save. (B)

If you are configuring Citrix

Receiver for access via
Internet, note the
Security Token function is
turned on.

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You may be asked to enter

your password. Tap Log
On. If you are configuring
Citrix Receiver from
Internet, you will also be
asked for a Security Token
passcode.

A list of your Citrix

applications is displayed.
Tap on the application you
wish to open.

The application launches

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4 - Using the Citrix Receiver for the RMS Citrix Facility

To launch Citrix, tap on the
Citrix Receiver Icon on the
desktop of the iPad.

Tap on the appropriate

account depending on how
you are connected to the
network. Ie RMS Citrix
Internal Wifi / VPN, or RMS
Citrix Public Internet access.
This lists the accounts you
have configured in Section 3
of this document.

Enter your credentials and

tap log On. Note you will
be asked for your RSA token
passcode if you are
connecting via public
Internet.

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A list of your Citrix

Applications is displayed. Tap
on an application icon to
launch. Shortcuts for
previously launched
applications may be created.

It is good practice to logout of

the Citrix Receiver when you
have finished using Citrix.
Tap on the Log Off button.

If you have Citrix applications

open, Citrix will ask if you
wish to Log Off, Disconnect or
Cancel.

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5 - Appendix Configure the Citrix Receiver Manually

If you access Citrix on a device other than iPad or iPhone, you may wish to
configure the Citrix Receiver manually.
Install the Citrix Receiver. Browse to
http://receiver.citrix.com/ on your
device and the Citrix Receiver for
your device will be automatically
detected. Download and install.

Use the following information to

configure an account for your Citrix
Receiver.
Address:
https://iconnect.lb.rta.nsw.gov.au
Description: Can contain any
description
Access Gateway: Ticked

Enterprise Edition: Ticked

Domain: RTA (case sensitive)

Security Token: On
Domain and Security Token:
Ticked

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