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embedded with chip and loaded with rupee value and issued by TCS to purchase ready to eat food and non alcoholic beverages from your in-house canteen/ food courts. The card memory stores information like your card
number, transactions, etc
Q: How do I apply for it?
Ans: STEP 1: Update food-coupon delivery location to Pune-Sahyadri Park through:
Ultimatix -ESS -> GESS -> Benefits and Taxes -> Food coupon details -> Food coupon delivery location
change
STEP 2: Apply on below link:
https://knowmax.ultimatix.net/sites/corp_maitree-cop/maitree_pilot/maitreepune/puneclubs/adventure/Lists/Sodexo
Meal
Card
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Any request post 20th of any month will be processed in next to next month (i.e card will be available in
next to next month)
Q. What is the eligibility for meal card?
Ans: 1. Food-coupon amount in BoB cant be zero and
2. If food-coupon amount has been updated from zero to Rs. X post 5th of the month you have applied for
meal card, you will not be eligible for meal card and
3. You should be on India Payroll and
4. Branch to Collect Food Coupon needs to be to Pune-Sahyadri Park SEZ
Q. What do I need to do if Im not eligible for Meal card?
Ans. Step 1: Food coupon amount needs to be changed from zero to Rs. X. before 5th of the month you are
TCS mail ID within 5 days. If you have not received the confirmation mail, kindly drop a mail again.
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the month. Though transaction can be done with the amount already loaded in the card.
Q: What happens if I dont load the meal card for any month(s)?
Ans: The card needs to be loaded every month. The card cannot be loaded for previous month(s) if you missed
loading the card. The meal card gets deactivated if not used for 90 or more days. For re-activation of the card,
drop a mail to Rahul.Chavare@sodexo.com.
Q: What will happen to the amount not loaded for any particular month?
Ans: Amount not loaded in meal card for any particular month will be credited in your next months salary
Meal Card can be used in TCS-SP canteen. The card needs to be swiped in Point of Sale (POS)
machine installed at the canteen/ food courts for making a purchase and recording the transactions. 1st transaction
of the month will load the card.
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the card. Amount not loaded in any particular month will be credited in next months salary under
Miscellaneous.
Q: Can I use this card after exhausting my declared monthly spend-limit?
Ans: The card can be used only till the declared monthly spend-limit. Once the monthly spend-limit is
exhausted, you can make any transaction in next month only, when the card gets loaded.
Q. What happens to the balance amount that I am unable to utilize?
Ans: If the amount loaded/balance on the meal card is not utilized by you, the same is carry forwarded to the
next month or converted into physical food coupons during conversion schedule.
Q: How can I convert the amount on the meal card to paper meal vouchers?
Ans: Amount left unutilized in the card can be converted into food-coupons during the conversion schedule.
The process of conversion is undertaken by Sodexo once a month (in 2nd week of every month) and the dates for
conversion will be communicated to you.
Q: How much can I convert from the meal card to paper meal vouchers?
Ans: The conversion can be done in multiples of 250 only.
Q: What happens if I go onsite or don't load the card for more than 3 months?
Ans: If card is not used for 90 or more days, a special security feature deactivates your card & prevents the card
from making any transaction to protect the card from misuse. And the same card can be used after getting it
reactivated by applying through below link:
https://knowmax.ultimatix.net/sites/corp_maitree-cop/maitree_pilot/maitreepune/puneclubs/adventure/Lists/Sodexo
Meal
Card
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Respond
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this/NewForm.aspx?Source=https%3A%2F%2Fknowmax.ultimatix.net%2Fsites%2Fcorp_mait
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Meal Card additionDeletion Respond to this%2Foverview.aspx
along with your employee ID. The card would be blocked within 48 hrs and a new card with the balance at the
time of reissuance will be sent to you.
In case of loss of card, kindly check with Abhik Banerjee(Admin Team, S1 Building, Ground Floor) or
respective reception before dropping mail to Helpdesk team.
Sodexo shall not be liable for any misuse of the card till it is hotlisted.
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put up a request for re-issuance of your lost/stolen card. The card is re-issued in 4-5 working days.
salary.
Q. What if I want to discontinue meal card service or I'm moving out of Sahyadri Park or
leaving the organization?
Ans: Kindly use below link for requesting for discontinuing the service:
https://knowmax.ultimatix.net/sites/corp_maitree-cop/maitree_pilot/maitreepune/puneclubs/adventure/Lists/Sodexo
Meal
Card
additionDeletion
Respond
to
this/NewForm.aspx?Source=https%3A%2F%2Fknowmax.ultimatix.net%2Fsites%2Fcorp_mait
ree-cop%2Fmaitree_pilot%2Fmaitree-pune%2Fpuneclubs%2Fadventure%2FLists%2FSodexo
Meal Card additionDeletion Respond to this%2Foverview.aspx
Also, update (if applicable) your Branch to Collect Food Coupon through below path
Ultimatix -ESS -> GESS -> Benefits and Taxes -> Food coupon details -> Food coupon delivery location
change
Q. How will I know my name has been deleted from meal card list?
Ans: A confirmation mail regarding deletion of your name will be sent through meal card email ID. Kindly drop
in the card.
Same card can be used if you want to use meal card service in future.
Internal
Internal