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Terminology
Some communication products can be somewhat confusing, so we have detailed and explained the more commonly
used definitions.
Autodialler
An autodialler is designed to provide trapped passengers with easy hands-free connection to emergency help. The
trapped passenger simply presses the emergency button inside the lift car and the autodialler automatically connects to
one of a number of pre-programmed emergency telephone numbers.
The autodialler provides reassurance and instructions by means of a speech synthesised voice whilst it is calling the first
pre-programmed number. The call receiver is guided by built-in voice messages. The trapped passenger and call
receiver can then speak with each other. If the call is not answered, the autodialler will continue to dial each of the preprogrammed numbers in round robin sequence until it reaches a human operator who presses the key correctly (i.e. not
an answering machine)
Inductive Loop
One of the many requirements of EN81-70 Lifts for Disabled Use is that passengers with limited hearing can hear
emergency messages and operator instructions when trapped in a lift. This is achieved via the installation of an
inductive loop, which enables sounds to be heard more clearly by reducing or cutting out background noise. It consists
of a cable that encircles the listening area, which is fed by a current from the loop amplifier.
The amplifier gets its signal from a microphone placed in front of a person speaking or by means of a direct connection
from another sound source, such as a sound system. The resulting electric current in the loop produces a magnetic field,
which corresponds to the sound. Passengers with hearing aids simply switch the aid to setting 'T', which enables them to
pick up this magnetic field. They are then able to hear the emergency message instructions clearly, without the usual
interference or distracting background noise. Different size inductive loops are available depending on the range of
detection required.
Pictogram
EN81-70 Lifts for Disabled Use requires that trapped passengers must receive a visual validation of an alarm call. This
is achieved via the use of a pictogram, which consists of two legends which are illuminated by an LED light source. A
yellow legend illuminates when the alarm call has been activated, followed by a green legend when the call has been
received.
GSM Unit
A GSM unit enables an autodialler to operate via the mobile phone network without the need for a BT land line. Not
only is this cost effective (as it eliminates the BT line and equipment rental charge), but GSM units can prove
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invaluable when the lift service is required prior to the installation of the phone line. A mobile phone SIM card is
placed in the GSM unit, which is connected to the autodialler.
When the emergency button in the lift car is pressed, a signal is sent to the GSM unit, which calls the outside
emergency helpline via the mobile phone network.
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