ALOMAHS ONLINE RESERVATION & BILLING SYSTEM

A Capstone Project
Presented to
The Faculty of Cagayan de Oro College-PEN

In partial fulfilment
Of the Requirements for the Degree of
Bachelor of Science Information Technology

by
Bucag, Rowena G.
Castil, Kimverly Jean N.
Maglangit, Honey A.
Solde, Ma. Nikki A.

Merbert S. Arroyo
Capstone Adviser

Febuary 5, 2016

1.0 Introduction
Nowadays in this generation every work is required to be done convenient and
efficiently use effort yet still having a productive job. With the use of online reservation,
information is more secure, more reliance and more accessible. Online Reservation
System is used to store and retrieve information about tour product, tour product option
or lodging facility and conduct transactions for booking it.
Alomahs Place was established year 2012, owned by Mr. Benjohn Mahistrado
and Mrs. Grace Mahistrado. It is located in Zone 2, Barangay Dahilayan, at Manolo
Fortich, Bukidnon. Alomahs in an acronym word which stands for Alombro and
Mahistrado, it compose of their family name as a couple. Another meaning of Alomahs
are A love of mountain and horses and A look of mans agriculture heaven. While,
Place stands for People leave and cherish experiences.
Since 2013, Alomahs was started to have a Lettuce Production and planted more
organic vegetables and provides Horseback Riding, it is good place for camping. Since
then, Alomahs Place was officially renamed Alomahs Place Camping and Horseback
Riding.
They offer cottage and tent rental reservation for Great Outdoor Adventures such
as reunions, scouting, team building and any group activities. They managed their
reservation by using log books, planner, guest books and other forms in generating
reports and gathering information about their customer. As we are having this project that
required us in our course (BSIT) we are bringing them to a high-technology in managing
reservation.

Accommodations and Rates:

Octagon Kubo PHP 4,000/night (maximum of 10 person)

o 5 camping tents with foam and beddings
o With KTV bar
o With living room and dining room
o With kitchen including refrigerator, and 1 dozen of utensils
o With free served of fresh organic lettuce salad
Camping Tent PHP 500/night (maximum of 2 person)
o With foam and beddings
Note: Customers can bring their own tent.
Modified Nipa Hat PHP 2,500/night (maximum of 4 persons)
o 4 bedrooms with foam and beddings
o With living room (including flat screen TV) and dining room
(including utensils)
o With electric kettle
Function Hall PHP 2,00/day/night
o With KTV bar

Policies for Reservation

Any modifications or cancellations of room reservations must be 48 hours before the

check-in date if it exceeds, no refund of payment will be done. Down payment is needed at least
25% of customers bill.

Services and Rates:

Horseback Riding
o PHP 100/head 1 round inside
o PHP 300/head outside/all area
Foods Serving (breakfast to dinner)
o PHP 150/head
Home-made Salad dressing
o PHP 60/bottle
Organic Vegetables
o Lettuce/Iceberg PHP 80/kilo
o Romaine PHP 120/kilo
o Read Leaf/Green Leaf PHP 150/kilo
Fishing
o Tilapia PHP 120/kilo
Catering
The average number of their clients will depend on the following:

o 30 to 40 persons exclusive (per day)

o 150 above (per week)
o 400 above (per month)

The reservation system in Alomahs Place can be conducted through phone calls. They write
down the clients information in a log book for a registration. Customers can check the cottages
in their Facebook page or they can have a personal visit to ask of rooms availability.

1.1Statement of the Problem

1.1.1 General Problem
The main problem of the company they are using manual system, they cant easily
monitor the customers reservation.

1.1.2

Specific Problems

Cancellation of Reservation
- To make the cancellation process easily.
Difficulty in checking the availability of the rooms
- To be able to check rooms availability.
Billing Management
- To have fast billing transaction.
Difficulty in searching, retrieving files and possible loss of records.
- To provide the best quality of service.

1.2Current State of the Technology

The current reservation system is done through filling up a registration from
provided by Alomahs Place wherein the client has to indicate some personal information
and datas about reservation which seems redundant and inappropriate.
Using their manual reservation system relies heavily on the action of people,
which increases the possibility of human error. Even in transferring and sorting
data/records is done manually which lead to inaccurate data. This type of process best
applies to walk-in customer only since they have the privilege of looking around the
Alomahs Place.
The Online Reservation & Billing System can help the owner of the Alomahs
Place in updating and improving their current system. The system is user-friendly
interface wherein customers can easily have reservation on an event through online and
giving them more easy way and hassle free reservation. In adding of new customers in
the database will done by filling up an application form which will be recorded to the
database and add the proposed system will automatically generate an ID number that will
also serve as proof that they are a registered user. In some information regarding to the
Alomahs Place, the customer may refer to the About Us page containing the Alomahs
Place background.
The system only displays other services offered by Alomahs Place owner. The
system displayed the offered reservation in the website. In this system if the member is
not registered no possible transaction can be done other than viewing the whole website,

in terms of client inquiry the administrator can only send a reply to any messages sent by
the client at a given time.

1.3Objective of the Study

1.3.1 General Objective
To develop an Alomahs Online Reservation & Billing System that will
handle the reservation process and easy to check availability of rooms
accommodation.

1.3.2 Specific Objectives

To develop a module that will monitor the per day

- It display the start/end of date for check-in and check-out
To provide information when a guess cancel the reservation
- The admin will automatically receive a message that customer
cancelled his/her request
To be able to check the availability of rooms accommodation
- The system provide a module that display an information of
rooms availability

1.3.3 Scope and Limitation

Scope
Administrator
o
o
o
o
o
o
o

Dashboard
Message
Reports
Rooms Inventory
Adding Users
About
FAQ

File Maintenance
o Alomahs Information
o Types of Rooms
o Rooms Information

Web Content Management System

o Booking & Payments

o Accommodation
Services
o Contact Us
o Booking Status
o Cancel Booking
o FAQs
Company Information
o About Us
o Location
Customer Level (Front End)
o Customer Registration
o Online Reservation
o Payment & Booking
o Customer Services

Limitation

The payment method can only transact through PayPal.

2.0 THEORICAL FRAMEWORK

2.1 Introduction
This chapter the following proposed system aims to developed website for
facilitating reservation process. The system provide the reception an easy way for
searching on rooms, listing off rooms, inserting the client information, getting details
about specific client, making a reservation for rooms and doing payment process. The
system is based on various theories such as Internet Protocol, Information Theory, User
Interface, Database Management System, Web Design, Programming Tools and
Languages and Software Engineering Paradigm that helped and guided the proponents in
successfully developing a website.

2.2 Internet Protocol

Since the proposal system is an online web-based, Internet Protocol is one of main
components in order to connect to the internet. The Internet Protocol (IP) is the method
by which data is sent from one computer to another on the internet. Each computer
(known as a host) on the Internet has at least one IP address that uniquely identifies it
from all other computer on the Internet. This theory is essential during the development
of the project.
The proponents were able to test the full capabilities of the project with the user
of the internet.

2.3 Information Theory

Information theory is a theory concerned with the transmission and processing of
information. It deals with the measurement of information, the representation of
information (such as encodings), and the capacity of communication system to transmit
and process information. This theory is very important in the proponents proposed system
since this provide information to the public through online.

2.4User Interface
In information technology, the user interface (UI) is everything designed into an
information device with which a human being may interact including display screen,
keyboard, mouse, light pen, the appearance of a desktop, illuminated characters, help
messages, and how an application program or a Web site invites interaction and responds
to it.
The user interface is one of the most important parts of any program because it
determines how easily you can make the program do what you want. A powerful program
with a poorly designed user interface has little value.

2.4.1 Graphical User Interface

Abbreviated GUI (pronounced GOO-ee). A program
interface that takes advantage of the computers graphics capabilities to make the
program easier to use. Well-designed graphical user interfaces can free the user from
learning complex command languages. On the other hand, many users find they work
more effectively with a command-driven interface, especially if they already know the
command language.

2.5 Database Management System

A database management system (DBMS) is a collection of
programs that enables you to store, modify, and extract information from a database.
There are many different types of database management system, ranging from small
systems that run on personal computers to huge systems that run on mainframes. This
theory helped the proponents in building an organized and properly normalized database.

2.6 Web Design

Describes the takes of designing HTML driven web pages to be displayed over
the World Wide Web. Web design encompasses a number of important elements including
color, layout, and overall graphical appearance.
This theory helped the proponents in developing a unique, creative and smooth
web page designs.

2.6.1 Adobe Photoshop

An image editing software developed and manufactured by Adobe System Inc.

Photoshop is considered one of the leaders in photo editing software. The software allows
users to manipulate, crop, resize, and correct color on digital photos. The software is
particularly popular amongst professional photographers and graphic designers. It helps
the proposed system in creating and enhancing icons, logos and menus.

2.7 Programming Tools and Languages

This theory is the heart and soul of the entire development of the system. The
success of the system lies in the proper application of this theory.

2.7.1 HTML
Standard markup language for creating Web pages. HTML stands for Hyper Text
Markup Language. HTML describes the structure of Web pages using
markup. HTML elements are the building blocks of HTML pages. HTML elements are
represented by tags.

2.7.2 CSS
The proponents used CSS (Cascading Style Sheets) to change the
appearance of a web page.CSS define the styles for your documents, including the
design layout, and variations in display for different devices and screen sizes.

2.7.3 PHP
The proponents used PHP (PHP: Hypertext Pre Processor)in developing
the systems backend and to add a functionality to the site that HMTL alone cant
achieve PHP is a widely-used, open source general-scripting language that is
especially suited for web development and can be embedded into HTML.

2.7.4 JavaScript
JavaScript is a client-side scripting language which means the
source code is processed by the clients web browser rather than on the web
server. This means JavaScript function can run after a webpage has loaded
without communicating with the server.

2.7.5MySQL
MySQL, pronounced either My S-Q-L o My Sequel. is an
open source relational database management system. It is based on a structure
query language (SQL), which is used for adding, removing, and modifying
information in the database.

2.8 System Development Paradigm

The theory guided the proponents in successfully and systematically
developing the proposed system.

2.8.1 System Development Life Cycle

During the development of the system, the proponents applied SDLC to describe
the stage involved in an information system development project, from an initial
feasibility study through maintenance of the completed application.
The SDLC process was designed to ensure end-state solutions meet user
requirements in support of business strategic goals and objectives. SDLC is essentially a
series of steps, or phases, that provide a model for the development and lifecycle

management of an application or piece of software. The methodology within the SDLC

process can vary across industries and organizations, but standards such as ISO/IEC
12207 represent processes that establish a lifecycle for software, and provide a mode for
the development, acquisition and configuration of software system. The intent of an
SDLC process is to help produce a product that is cost-efficient, effective and of high
quality. The SDLC methodology usually contains the following stages: analysis
(requirements and design), construction, testing, release and maintenance (response).

3.0 ALOMAHS ONLINE RESERVATION AND BILLING SYSTEM

3.1 Introduction
The system proposed is aimed to solve the current problem of the Alomahs Place. This
can help them in doing more easily and giving them its accuracy. The insufficiency of
information dissemination of customers reservation and the time-consuming for checking
availability in the rooms accommodation are the problems identified by the proponents. These
were based on analysis and data gathering conducted by the proponents.
To find solution to the problems encountered, the proponents developed a system that
would help the institution.

3.2 System Defined Specification

The proponents would have to make use of the following specifications in order for the
system to be put together.

3.2.1 Resources

Computer Hardware Requirements

Hard Disk
Memory
Processor
Display
Monitor
Mouse
Keyboard

80GB or higher (recommended)

512 (minimum) dual core (recommended)
Pentium 4 (minimum) dual core (recommended)
256mb (minimum) 1GB (recommended)
Any CRT or LCD monitor
PS/2 or USB Mouse
PS/2 or USB Keyboard

Software Requirements

Operating System

Windows 7, Windows 8, Windows 8.1

Internet Browser

Google Chrome, Mozilla Firefox

3.2.3 UML (Used Cased Diagram)

Make Reservation

Customer

Check In

Check Out

System/Admin

Availability

ABSTRACT
This project is about managing the reservation of rooms, payments and record of Alomahs
Place. In this project work, the reader finds the detailed explanations of how this computerized
system will work in the place of the old manual system. It gives him/her an overview of the
entire system and makes him/her aware of the roles and the use of this online system. At the end
of this paper, the reader will find the points that have not been treated and it will be up to the
future researchers to deal with them and build a strong and complex system as suggested. This
paper gives the structure of the system. In this work, PHP was used as programming language
and CSS, HTML5 were used for the style and layout respectively. To gather and store records,

this system uses the MySql as a database which is embedded in XAMP package. This application
can both work as desktop and online application. Thus, it will help to solve several problems that
faced the Alomahs Place in few years ago, the time it used the manual system to manage the
reservation, records and payment. It will reduce mismanagement that usually found in the
company and speed up the performance of the reservation.

4.0 PERFORMANCE ANALYSIS

A system is a group of items that interact regularly to perform a task. A computerized system is
developed through a process called ALOMAHS ONLINE RESERVATION AND BILLING
4.1 Introduction
To develop the Alomahs Online Reservation and Billing, the work is started by gather
information about the topic. To gather requirements of this study, discussion is held with
the group.

After studying and analyzing the flow of the current system of Alomahs, the proponents
would like to recommend the following: the system proves to be fast accurate
convenient, efficient and reliable for the process of reservation. The proponent
developed an online reservation system suitable for the Alomahs Place; the system
could save time, effort in filling and monitoring.

4.2 Experimental
The goal of the current system is to develop a Hotel reservation system to replace the
computerized Hotel reservation. The Hotel Reservation System Software is intended to
provide a computer based system that will assist in managing in a guest. Many typical
functions involved in operating a hotel will be automated through software to improve
the operatio
nal workflow within a facility, for instance maintaining a guest rooms to be check in. in
addition, tasks like processing invoices and printing guests reports will be available
within the program to minimize the time that administrative staff must spend creating
these documents.

4.3 Results and Analysis

The initial stage of project development is to find of system requirements and define
project. Boundary of project is important to anticipate the time of completion. After
defining the project, the matters that will considered in doing the research are time,
resources, technology and skills. The unavailability of the time during the project
development, such as several tasks that need to be handle in one time need to be
consider when building the schedule. The resources availability, such as expertise,
reference books or internet online also needs to be considered.

4.4 Summary
There are many key component of hotel reservation. But the ability of their hotel
reservation to remain in the business will be dictated in their ability to manage,
development projects would be severe risk of missing deadlines, escalating budgets
and a low-quality system. As a conduct a project study, our system provides the
structure, method, controls and checklist needed to ensure successful development.
In this project, the application developed is called online hotel reservation, which is webbased application. This onlined reservation application is accessible through internet
and local area network.

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ACKNOWLEDGEMENT
We thank all who in one way or another contributed in the completion of our capstone
project.
First, we would like to express our gratitude to our beloved creator, God Almighty for his
constant guidance and for giving us a strength, faith and knowledge throughout this study and for
making us strong in times of problems and difficulties.
Our special and heartily thanks to our one and only Thesis Advisor, Sir Merbert S. Arroyo
for his continuous support for our project, for his guidance the times we need his help, his always
there to listen to our suggestions, ideas and for encouraging us to finish this capstone project.
Thank you so much Sir!!
We would also like to thanks to the panelists for their good suggestions in comes to our
capstone project, for their comments, hard questions and also for their encouragement for us to
make our project successful.
Most importantly to our family, none of this would have been possible without their love,
patience and support. Our family, to whom this work is dedicated to, has been a constant source
of concern, support, strength and love for all these years that they do for us. We would like to
express our warmly heart-felt gratitude to our family.
Lastly we offer our blessings to all who supported us during the completion of the
project.

APPENDICES