Professional Documents
Culture Documents
Eye contact
Body language general rules: face
the client, appear attentive, minimize
restlessness, display appropriate facial
expressions and so on.
Vocal qualities Use pitch, tone,
volume, and fluctuation to voices to
let clients know that their feeling and
words are being deeply appreciated.
Verbal tracking ensure clients that
they have been accurately heard.
- monitor the train of thought of client,
if able to shift topics smoothly rather
than abruptly.
Referring to the client by the
proper name misuse of names in
this way may be disrespectful and be
received as microaggression.
Note Taking
Audio and Video Recordings
Interview Room when choosing a
room[for interviews], it is useful to
strike a balance between professional
formality and casual comfort
Confidentiality
Types of Interviews
1. Intake interviews - Determines
whether client needs treatment, form
of treatment, and whether the current
facility can provide the treatment or if
the client should be referred out.
2. Diagnostic Interviews diagnose
the clients problem
a. Structured interview- is a
predetermined,
planned
sequence
of
questions.
Constructed
for
particular
purposes, usually diagnostic.
b. Unstructured
interview
determine their questions on
the spot, seeking information
that they decide is relevant
during the course of the
interview.
c. Semistructured interview
unstructured for first then
structured.
3. Mental Status Exam - Primary
purpose is to quickly assess how the
client is functioning at the time of
evaluation; employed most often in
medical settings.
Following main categories are
typically covered:
Appearance
Behavior/psychomotor activity
Attitude toward examiner
Affect and mood
Speech and thought
Perceptual disturbances
Orientation to person, place, and
time
Memory and intelligence
Reliability, judgment, and insight
4. Crisis Interviews - Designed to
assess a problem demanding urgent
attention and provide immediate,
effective intervention for that problem.