Yvette S.

Granberry
4897 Fernbrook Dr.
Memphis, Tennessee 38118
Ysgranberry@yahoo.com
P 901-857-6612

Objective
To obtain a position, which affords the opportunity to execute skills and abilities learned
through training and experience. Interested in career advancement.

Work Experience

05/2010 – Present
US Census Bureau
Administrative Clerk
Audit Payroll Sheets
Enter Payroll into the System,
Fingerprint potential employees
File Employee Documents into filing system
Answer Switchboard

10/09-Present
Quality Commercial Cleaning
Cleaned Commercial Businesses

05/20/09- 10/09
Crculation and Outreach Specialist
Tri-State Defender Newspaper
Memphis,TN.

Responibile for contacting Businesses

for retail sales for the newspaper.
Also contacted residential customers
to subcribe to the newspaper for home delivery.
Made collection calls.
Went into retail stores and set up retail
racks and signs for retail sales.
Contacted Businesses for purchasing
Business Ads to be placed into the
Newspaper on a weekly,montly or yearly basis.
Entered information into the system for Verified
Audit Systems.
Answered Multi phone lines,
Made daily check deposits electronically.

8/06-11-08
Customer Service Representative
Express Disposal LLC
Memphis, TN

Responsible for providing quality service to internal and external customers. Answered
multi
Phone lines. Entered data in computer for new customers, entered credit card payments,
and electronically entered checks to the bank. Made collection phone calls to customers
with past due accounts. Dispatched calls to route drivers for pick up and delivery of
garbage carts. Posted payments to customers accounts after credit card were approved.
Assisted walk-in customers with new sign-ups or payments.

10/05-8/06
Lead Housekeeper
Ashley Furniture Home Store
Germantown, TN

12/03-9/05
Lead Housekeeper (supervisor)
Youth Villages
Bartlett, TN

Lead housekeeper for juvenile facility, order supplies, help keep building clean.
Delegate different job duties to other housekeeping staff.

4/02-Present

Owner Ms. G’s Blessed Hands Cleaning Service

Memphis, TN

Operated cleaning service, cleaned commercial and residential.

10/00-2/02
Switchboard Operator/ Receptionist
American Freightways
Memphis, TN

Responsible for providing quality service to internal and external customers. Answered
multi telephone lines, entered data into the computer for applicants, updated the Over the
road drivers image logs, forklift inspection sheets and filed the driver vehicle inspection
sheets.

11/97-10/00
Customer Service Representative
Cummins Mid South
Memphis, TN

Responsible for providing quality service to internal and external customers. Provided the

Status of warranty claims information to customers. Updated customer profiles,

coordinated
and maintained all documents including credits, invoicing adjustments, parts availability,
in an
ims, Oracle, As400 application environment. Assisted customers when needed to locate
material.

1/98-8/97
Dental Asst.
Dr. Stacie A. Arbor DDS
Memphis, TN

Assisted with extractions, root canals, amalgams, composites, alginates, impressions,

prophy and sealant. Proficient in radiographs, bitewings, pa’s infection control and
sterilization techniques. Office management, scheduling appointments, filing and operate
PC with windows and Easy Dental.

Education

Saginaw High School- Michigan- US

Reference Name:
Casey Lipford
Tate Reality
Realtor
Phone (901)458-4663

Ron Sutton
Cummins Mid South
Manager
Sallie Smith
Dental Health Corporation
Dental Hygienist
Phone (901)332-9171

Stacie Arbor
Dentist
Phone (901)272-1065

Tom Hughes
FedEx Freight
Manager
Phone (901) 346-4400

Gene Suratt
FedEx Freight
Billing Manager
Phone(901)346-4000

Barry Thomas
Express Disposal
Owner
Phone (901) 647-1676
Angela g. Smith
Quality Commercial Cleaning
Owner
Phone(901) 859-7109

Yvette S. Granberry
4897 Fernbrook Dr.
Memphis, Tennessee 38118
Ysgranberry@yahoo.com
P 901-857-6612

Objective
To obtain a position, which affords the opportunity to execute skills and abilities learned
through training and experience. Interested in career advancement.
Work Experience

May-7-2010 - Present
US CENSUS BUREAU
(Administration)
Duties consist of Auditing Payroll,
Entering payroll into the computer
Answering Switchboard,Fingerpringting
potential employees,Filing employee
folders into the Filing cabinets.

12/10-5/10
Sharp Manufacturing
Casual Assembler

10/09-Present
Quality Commercial Cleaning
Cleaned Commercial Businesses

05/20/09- 10/09
Crculation and Outreach Specialist
Tri-State Defender Newspaper
Memphis,TN.

Responibile for contacting Businesses

for retail sales for the newspaper.
Also contacted residential customers
to subcribe to the newspaper for home delivery.
Made collection calls.
Went into retail stores and set up retail
racks and signs for retail sales.
Contacted Businesses for purchasing
Business Ads to be placed into the
Newspaper on a weekly,montly or yearly basis.
Entered information into the system for Verified
Audit Systems.
Answered Multi phone lines,
Made daily check deposits electronically.

8/06-11-08
Customer Service Representative
Express Disposal LLC
Memphis, TN
Responsible for providing quality service to internal and external customers. Answered
multi
Phone lines. Entered data in computer for new customers, entered credit card payments,
and electronically entered checks to the bank. Made collection phone calls to customers
with past due accounts. Dispatched calls to route drivers for pick up and delivery of
garbage carts. Posted payments to customers accounts after credit card were approved.
Assisted walk-in customers with new sign-ups or payments.

10/05-8/06
Lead Housekeeper
Ashley Furniture Home Store
Germantown, TN

12/03-9/05
Lead Housekeeper (supervisor)
Youth Villages
Bartlett, TN

Lead housekeeper for juvenile facility, order supplies, help keep building clean.
Delegate different job duties to other housekeeping staff.

4/02-Present

Owner Ms. G’s Blessed Hands Cleaning Service

Memphis, TN

Operated cleaning service, cleaned commercial and residential.

10/00-2/02
Switchboard Operator/ Receptionist
American Freightways
Memphis, TN

Responsible for providing quality service to internal and external customers. Answered
multi telephone lines, entered data into the computer for applicants, updated the Over the
road drivers image logs, forklift inspection sheets and filed the driver vehicle inspection
sheets.

11/97-10/00
Customer Service Representative
Cummins Mid South
Memphis, TN
Responsible for providing quality service to internal and external customers. Provided the

Status of warranty claims information to customers. Updated customer profiles,

coordinated
and maintained all documents including credits, invoicing adjustments, parts availability,
in an
ims, Oracle, As400 application environment. Assisted customers when needed to locate
material.

1/98-8/97
Dental Asst.
Dr. Stacie A. Arbor DDS
Memphis, TN

Assisted with extractions, root canals, amalgams, composites, alginates, impressions,

prophy and sealant. Proficient in radiographs, bitewings, pa’s infection control and
sterilization techniques. Office management, scheduling appointments, filing and operate
PC with windows and Easy Dental.

Education

Saginaw High School- Michigan- US

Reference Name:
Casey Lipford
Tate Reality
Realtor
Phone (901)458-4663

Ron Sutton
Cummins Mid South
Manager

Sallie Smith
Dental Health Corporation
Dental Hygienist
Phone (901)332-9171

Stacie Arbor
Dentist
Phone (901)272-1065

Tom Hughes
FedEx Freight
Manager
Phone (901) 346-4400

Gene Suratt
FedEx Freight
Billing Manager
Phone(901)346-4000

Barry Thomas
Express Disposal
Owner
Phone (901) 647-1676

Angela Granberry
Quality Commercial Cleaning
Owner
Phone(901) 413-5898