CURRICULUM VITAE

PERSONAL INFORMATION
Name:
NGASSA TERENCE TCHANGOU
Gender:
MALE
Date/of birth:
20TH SEPTEMBER 1985
Place of birth:
LIMBE,CAMEROON
Citizenship(s):
CAMEROONIAN

Phone No:
650501632
Mobile:
237(650501632)
E-mail address :
terencengassa8587@yahoo.com
Skype :
tt4life20
Civil status:
MARRIED

EDUCATION
Name and address of school

Course title

Certificate

ALISON ONLINE COURSES (2016 PRESENT

PROJECT
MANAGEMENT

TO BE ATTAINED

MANCHESTER METROPOLITAN
UNIVERSITY, UK.
09/2010 -10/ 2011
LECEISTER INTERNATIONAL
COLLEGE, UK
03/2009- 06/2010
UNIVERSITY OF BUEA, CAMEROON
09/2004 2008
ST JOSEPHS COLLEGE SASSE
BUEA, CAMEROON
09/2007 06/2004

INTERNATIONAL
HUMAN RESOURCE
MANAGEMENT
ADMINISTRATIVE
MANAGEMENT
(LEVEL 5)
LAWS

MA. MASTERS

GENERAL
EDUCATION

O/LEVEL CERTIFICATE and

A/LEVEL CERTIFICATE

DIPLOMA
LLB. BACHELORS OF LAWS.

TRAINING
Name and address of training
institute

Obtained title, certificate

SKILLS & KNOWLEDGE ACQUIRED

THE CHARTERED INSTITUTE

PERSONNEL AND
DEVELOPEMENT, UK. CIPD

GRADUATE
PROFESSIONAL

CAREER DEVELOPMENT/
RECRUITMENT & SELECTION,
TALENT MANAGEMENT,
COACHING & MENTORING,
EMPLOYEE ENGAGEMENT,
REWARD MANAGEMENT
HR MANAGEMENT
TEAM WORKING SKILLS
ORGANISATION DESIGN & DEVELOPMENT

REMUNERATED PROFESSIONAL EXPERIENCE

Start/ end date
Employer
Sector of activity
Position

1 SEPTEMBER 2016- PRESENT

UNITED NATIONS HIGH COMMISSIONER FOR REFUGEES. (UNHCR)
ADMINISTRATION
ADMINISTRATIVE ASSISTANT

Description of the job

Assist in interpreting and processing of entitlement, issuance of

contracts and maintenance of various personnel records and files;
Attend meeting on day-to-day admin matters; administer the
movement of UNHCR staff members and monitor their attendance
records; leave plans, overtime and visa requirements
Search office and records relating to a variety of topics for information
and records in specified format or on the basis of general instructions
for use by others in preparing reports, correspondence, technical
papers, project or program plans and general reference documents;
Assist in requisition of office supplies,, equipment and arrange for
distribution together with the appropriate inventory records;
Assist in administrative formalities related to travel arrangement and
issuance/ renewal of visas, licenses, and travel arrangements and
other similar documents:
Draft correspondence and reports, as required, on general
administrative or specialized tasks which may be of a confidential
nature within the assigned area of responsibility; type
correspondence, documents and reports, some of which may be
highly confidential;
Arrange appointments and maintain supervisors calendar, receive
visitor, place and screen telephone calls and answers queries with
discretion; keep lists of names, addresses and telephone numbers of
ministers, government officials and members of the diplomatic corps;
Assist the management to organize and run UNHCR office and
residential (wherever applicable) compounds;
Facilitate various official missions of UNHCR staff and other persons
of concern to UNHCR;
Prepare attestations and certificates required by the staff members
for signature of senior officer
Any other responsibilities/ functions deemed necessary or as
delegated by the Head of the office and/or supervisor in order to meet
the level of the services in the organization

REMUNERATED PROFESSIONAL EXPERIENCE

Start/ end date

Employer
Sector of activity
Position
Description of the job

JULY/2014 APRIL 2015

NGASSA TRADING ENTREPRISE, KUMBA CAMEROON
MANAGEMENT
RETAIL MANAGER

I managed employee and customer relations

I recruited and trained both new and existing employees.

I dealt with any enquiries and complaints and monitored customer

service.

Start/end date

DEC/2012 APRIL 2014

Employer
Sector of activity
Position
Description of the job

UPGRADE RECRUITMENT, LONDON UK

HUMAN RSOURCES
HR OFFICER

I prepared interview packs, offer letters to new employees,

coordinated employee induction, training process and competency
frameworks.

I had the responsibility to file documentation, update and maintain

employee and other data like attendance, absences.

Start/end date
Employer
Place of activity
Position
Description of the job

Start/ end date

Employer
Sector of activity
Position
Description of the job

I demonstrated excellent interpersonal skills, project coordination

skills, and the ability to work well with all levels of internal
management and staff, as well as external partners and the general
public.

I was also involved in providing performance appraisals of employees

It was equally my duty to keep all administrative activities confidential.

JAN 2012 NOV 2012

CLAIMS ADVISORY GROUP, MANCHESTER UK
(SALES) CLIENT SERVICES
CLIENT SERVICE MANAGER

Developing and implementing a contact strategy for our clients, for

primary contacts.

Build close relationships with clients through deep comprehension of

their business, its needs and identifying opportunities.

Work closely with other internal departments to facilitate the delivery

of clients requirements to the highest standards.

Creation of annual business plans with major clients.

Manage, track and deliver the sales revenue target.

JULY 2011 NOV 2011

LEICESTER INTERNATIONAL COLLEGE, UK
HUMAN RESOURCES
HR ASSISTANT

I was in charge of sending and receiving correspondence

I managed candidate applications, short listing and screening.

I coordinated assessment centers and arranged interviews.

I Issued offer documentation and coordinated inductions

NON REMUNERATED PROFESSIONAL EXPERIENCE

(Voluntary services)
Start End date
Employer
Sector of activity
Position
Description of the job

MARCH 2011- APRIL 2011

LOCOG 2012. (London Organizing Committee for Olympic Games 2012)
UK
RECRUITMENT
Recruiter and Manager

I interviewed and recruited over 100 games makers or volunteers for

London Olympics and Paralympics Games 2012.

I also explicitly orientated candidates about the role.

I wrote a report to the management on a daily basis on the events of

the recruitment centre.

Start End dates

Employer
Sector of activity
Position
Description of the job

(SEP 2009 NOV 2009) (JULY 2013 AUGUST 2013)

BRITISH HEART FOUNDATION
FUNDRAISING
CHARITY FUNDRAISER

I had to raise awareness of the charity and its works at local and
national levels by giving talks to groups

Recruiting, organising and managing volunteers to carry out various

functions within the charity

I inspired new supporters to raise money, while maintaining and

developing relationships with existing supporters

I organised traditional activities such as house to house collections of

donated good and money, as well as developed new and imaginative
fundraising activities

KEY SKILLS

Team working skills

Managing and developing people
Excellent communication and presentation skills.(verbal and written)
Leadership skills
Organisation and planning
Administrative writing skills
Time management skills.
Skills to effectively carry out organisational change

LANGUAGES
Read
EXCELLENT
GOOD

English
French

Speak
EXCELLENT
AVERAGE

Write
EXCELLENT
AVERAGE

COMPUTER KNOWLEDGE
Office
Excellent

Excel

POWERPOINT

SHRM

spreadsheet

excellent

excellent

good

good

REFERENCES
Available upon request

HOBBIES

Football.
internet browsing and research,
networking