MONICA KRAUTER

243 Fleming Drive

London, ON, N5V 4Y8
(226)-387-1333
monicakrauter18@gmail.com

Objective
Im a highly motivated student looking to gain experience in the human resources
environment as an administrative assistant, while utilizing my acquired skills for
this position

Education
Business- Human Resources
Lawrence Kinlin School of Business
London, ON
September 2015-Present
Learning Human Resources related concepts: financing, employment law
regulations, proper employee training techniques
Knowledgeable in HR software applications from excel programs
Able to talk in front of large groups confidently from a presentation program

Waterford District High School

Waterford, ON
September 2012-October 2015
Graduated and received grade 12 diploma

Skills and Qualifications

Experience in the customer service industry: team work, handling cash/POS
system transactions, attend customers needs
Organized and able to maintain a schedule to meet deadlines in school
Excellent communication skills and comfortable dealing with clients face-toface, via e-mail and telephone from experience in customer service
Able to take initiative by dealing with customer complaints and problem
solving with co-workers at my workplace
Answering calls in a professional manner by providing customers with
effective information
Utilizing exceptional leadership skills from doing charity event in senior year
of high school

Employment History
Waitress/Hostess
Hoys Chinese Restaurant
Simcoe, ON
June 2016-Present

MONICA KRAUTER
243 Fleming Drive
London, ON, N5V 4Y8
(226)-387-1333
monicakrauter18@gmail.com

Able to work well under pressure in a fast-paced environment

Light cleanup throughout the restaurant
Utilize basic math skills
Covering shifts for other employees when theyre not able to work
Training new employees for waitressing positions
Greeting customers with a warm and positive approach
Multitasking by handling multiple tables and doing different tasks in a short
period of time

Waitress/Hostess
Yins Restaurant
Waterford, ON
August 2013-October 2015
Able to work well under pressure in a fast-paced environment
Light cleanup throughout the restaurant
Utilize basic math skills
Covering shifts for other employees when theyre not able to work
Training new employees for waitressing positions
Greeting customers with a warm and positive approach
Multitasking by handling multiple tables and doing different tasks in a short
period of time

Volunteer Experience
Event Staff
Knights of Columbus
Brantford, ON
August 2016
In charge of specific activities and cleanup

Time Keeper
Waterford District High School
Waterford, ON
September-October 2012-2013 (seasonal)
Kept score of football games

Concession Stand Attendant

MONICA KRAUTER
243 Fleming Drive
London, ON, N5V 4Y8
(226)-387-1333
monicakrauter18@gmail.com

Scotland Optimist Club

Scotland, ON
July 2012-August 2012
Handled cash transactions
Cleaned up around the park
Stocked shelves
References Available Upon Request