Rocio Jimenez

Seeking a full time internship opportunity with an established corporation in need of a driven individual with the desire to accomplish sales
goals and objectives. Self-motivated individual with a proven track record in leadership, multi-tasking, relationship building and excellent
communication skills. Fluent written and communication skills in English and Spanish. Proficient in Microsoft Word, Microsoft
PowerPoint, and Microsoft Excel.

PROFESSIONAL EXPERIENCE
FedEx Services Internship El Segundo, CA
Leading shipping company founded in 1971, providing world-wide shipping services.
Sales
Managing FedEx business accounts, using FedEx for their shipping needs.
Consulting and providing pricing on shipping services available.
Inquiring new businesses in using FedEx services through shipping.

June 2016-August 2016

Jet Center Los Angeles Hawthorne, CA

August 2012- May 2016
A leading, full service Fixed Base Operation attending to all privately owned aircrafts. Exceeds providing Jet A and Avgas,
but offering all that is expected of a high- end FBO.
Sales
Recognized for professionalism and exceptional performance while promoting Jet Centers charter company,
Advanced Air, during the Southern Northern Dispatchers events.
Successful in upselling daily customers by presenting concierge services upon Pilot visits, and selling daily
Jet A and Avgas fuel.
Developed and executed companies marketing strategies by launching monthly newsletter representing the
Hawthorne Airport, along with its partnered and neighboring business. Outcome included achieving corporate
goals of selling a wider array of services provided by the airport.
Prioritize tasks to accomplish maximum results in a high paces environment of Passengers, Pilots and Line
Service Personnel with aircraft placement on airports ramp.
Accounting
Managed TotalFBO software in charging Pilots for any aircraft handling fees and fueling.
Analyzed, recorded and deposited airport tenants monthly rent.
Developed financial acumen in assisting accounting by foreshadowing a balance sheet of all sales cash
received.
Customer Service Representative
Maintaining a waiting area, pilots lounge, theatre and conference room, allowing waiting passengers and
pilots to feel comfortable at all times.
Providing a concierge service by assisting Pilots and customers in reserving lodging, rental cars and exclusive
car services, along with handling customer complaints.
Impeccable organization skills used to file airport tenants aircraft insurance.
Lawrys The Prime Rib Beverly Hills, CA
July 2012- August 2012
A family owned and operated company. With its 87-year history of surpassing guests expectations, maintains the highest
standards in the industry.
Customer Service
Greet and assist new and loyal customers to their seats. Making them feel at home and allowing them to have
the most special dinning experience.
Maintaining the waiting area, allowing waiting customers feel comfortable at all times.
Nats Airport Caf- Hawthorne, CA
May 2010- July 2012
A private owned caf and banquet that has been serving satisfied customers for about 17 years.
Customer Service
Highly energized hostess with positive, helpful attitude on a daily basis that was consistently praised by
customers and employer alike.
Receive and seat customers to their table, making them feel welcomed in a friendly caf environment.
Assist waitresses by being a team player and lending a helping hand with anything they needed.
Went above and beyond by checking in with customers during their meal to ensure total customer satisfaction
throughout their entire visit.
Accounting

Collect payments at cash register, make change for cash transactions and balance drawer end of day.