Decline in

productivity at
Jan
Muhammad
Tin Makers
Factory
(JMTMF)
Research Report
Submitted to:
Dr. Khalid Iraqi

JMTMF has rich

experience in
Recycling, Designing
and Manufacturing
of Tins & Aluminum
goods and its
facilities include
Designing,
Processing, Scaling,
Heat Treatment,
Assembly, Cutting
and Chopping,
Refurnishing etc.

1
 ADNAN - Ul - HAQ MPA (HONORS) SEAT NO
#. EP 0623005
University of Karachi

2
In the name of Allah most merciful, the benevolent

Table of Contents

3
Sr. TOPICS Page
No# No#
1 Introduction 4
2 Forewords 5
3 Acknowledgement 6
4 Introduction to JMTMF 7
5 List of apparatus and Machines 10
6 Departments at JMTMF 12
7 SWOT Analysis 18

Topics Covered

8 Statistical analysis of production units 26

9 Tools and Methods use in production process 30
10 Working conditions 32
11 Decline in productivity and correlation with 33
environmental factors
12 Comments, suggestions, and recommendations 42
to deal with the problem of continuous decline in
productivity
13 Abstracts 46
14 Appendix 49

UNIVERSITY OF KARACHI

Research Report submitted in fulfillment of the requirements

for the degree of Public Administration as per the criteria for

MPA (HONS) program.

4
VENUE
Jan Muhammad Tin Makers Factory (JMTMF)

TOPIC COVERED

Statistical analysis of production units.

Tools and Methods use in production process.

Working conditions.

Decline in productivity and correlation with environmental

factors.

Comments, suggestions, and recommendations to deal

with the problem of continuous decline in productivity.

DATED
March 01, 2009 to May 30, 2010

FORWORDS
The purpose of this report is to explain what I observed and

founded during my research on the Jan Muhammad Tin

Makers Factory (JMTMF). The report is also a requirement for

the fulfillment of University of Karachi Public Administration

5
Department for MPA (honors) program. The report focuses

primarily on the manufacturing process, tools and machinery

use in process, working environment, boom period and

decline in productivity that the company did encounter and

handling steps taken in consideration by the administration

and supervisor.

The various parts of the report reflect the shortcomings,

successes, observations and comments and remedial, it

would be vital for improvement. Therefore the report gives a

number of comments and recommendations on the internship

program. It is hoped that this report would serve as a cardinal

vehicle to the improvement of the productivity in JMTMF.

ACKNOWLEDGEMENT
I bow my head before almighty Allah with gratatitude. After

that I would also like to thank my respected advisor Dr. Shabib

Ul Hassan who guided me in different phases of this report.

My indebt ness and salutation too to many individuals who

6
have helped shape this report cannot adequately be conveyed

in a few sentences. However, I must once again recall my

indebt ness of my friends and colleagues, who took the time

and trouble during the last few days to speak to me about the

ways this text, could be further improved. It is most

appropriate to mention the ingenuity of respected teacher Sir,

who provide me an opportunity to enhance the management

skills from a well established organization It is my privilege

and honours to my express my deep gratitude and in

calculating thanks to the administration of Jan Muhammad Tin

Makers factory especially to Jan Muhammad Khan and

Badar ul Islam who provided me an opportunity to research on

JMTMF.

INTRODUCTION to JMTMF:

LOCTATION

Jan Muhammad Tin Factory (JMTMF) is located on the part of

northern east side of the main GT road which runs from

7
Jahangirah to Peshawar via Akora Khattak. The factory is only

2 kilometers distance from Akora Khattak bus stand and on

the up front side of the factory is the Stream of Abaseen River

running down with an average temperature of 27oC. It is

bordered by Lake Abaseen on the east and Bhanda rural

district to the North-West and South. The district receives

heavy rainfall between September to December and March to

June with an annual average of 2000 mm which enabling the

area to remain ever green throughout the year. Factory is

spread over an area of 6 acres out of which 2 acres are

occupied by workers. The factory employs about 94

technicians, workers and other service staff. The layout of the

factory is according to the Russian standards. The factorys

mega client is Fauji Corn Complex of Pakistan and is engaged

in the production of Tins, aluminum plates and alloy polish

liquid. JMTMF has rich experience in Recycling, Designing

and Manufacturing of Tins & Aluminum goods and its facilities

include Designing, Processing, Scaling, Heat Treatment,

8
Assembly, Cutting and Chopping, Refurnishing etc. The

factory came into regular production in 1980.

AREA

Akora Khattak urban has an area of rapid growth out of which

60% is the Urban Area proper and the rest of 40% covers

surrounding urban villages the area commonly referred to as

Green valley. These Urban Villages are within the township

boundaries with a substantial area of coverage of about

62.5%. Factory is spread over an area of 6 acres out of which

2 acres are occupied by workers.

TOPOGRAPHY

Topographically the Nowshera tehsil and district consists of a

plain valley. Akora Khattak has a series of small fields with

small communities and tribes living in mid ways. At places a

narrow lake plane occurs between the Bhanda and Akora

9
Khattak. Apart from June-July the weather remains fine and

the plains are more suitable for the agriculture. The means of

transportation and communication has immensely improved

since last two decades.

LIST OF APPARATUS AND MACHINES

The machines in the fabrication shop and their capacities are

given below:

SMALL BAY

2.5 ton press

10
 5 ton bending machine

MEDIUM BAY

Shaft cutting Circular saw

Cutting Dia 1350mm

Shaft welding machine

Height of beam 450mm

HEAVY BAY

3000 ton press

1000 ton rolling machine

50 ton capacity cranes

MARKING LAYOUT AND CUTTING SECTION

Photo cell cutting machine

Electromagnetic or paper templates are used

CNC cutting machine

A German CNC cutting machine is used for cutting accurate

and complex parts

11
 Plasma arc cutting machine for non ferrous metals

Semi automatic cutting machine

DEPARTMENTS INTRODUCTION

Design Centre

Machining

Tool Room

Material Testing

Heat Treating

12
 Forging

Machine Tool Rebuilding

DESIGN CENTRE

Computer Aided Design (CAD) and Computer Aided

Manufacturing (CAM) facilities are installed for the Product

Design and apparatus/equipment/Machinery Design and

workshop Shop in 1990. Required software from Computer

vision and Auto desk that are as namely:

Design View, personal Designer/ Personal Machinist, Micro

draft Personal Data Extract , Mechanical Desktop power pack

(with Auto Cad) are used for design of products, tools, hops,

equipments, cutters, build & Processing, Scaling, Heat

Treatment, Assembly, Cutting and Chopping, Refurnishing,

mechanical devices.

MACHINING

The works facility consists of variety of conventional and CNC

machine tools capable of performing various machining

13
operations such as turning, planning, milling, drilling, deep

hole drilling, shaping and shaving, gear, spiral cutting,

broaching to the close tolerances specified in the design. The

maximum machining capabilities are as follows:

TURNING Max. 1000 mm x 4000 mm

length x 800 kg wt.
SHAPING/PLANING Max. 6000 mm length x
1500 mm width x 2000 kg
wt.
CUTTING 10 module x 700 mm dia
max.

Besides above facilities special purpose machines are

available for die-sinking, spark erosion, thread grinding, jig

boring, spine rolling, vertical turning, copy milling for intricate

precision components.

TOOL ROOM

The factory has a fully equipped Tool Room facility capable of

manufacturing jigs & fixtures, special tools like drills, gauges,

14
cutters and holding devices, special high precision machine

tools like vertical copying lathes, precision milling machines

and special purpose tool grinding of Swiss and German origin

supplements the facility and ensures that all specifications and

tolerances essential for tool room accuracy is met. The Tool

Room is linked with Tool Design Section fully equipped with

computer Aided Design facilities and supported by Metrology

section located in same area for precise calibration and

control of tool room products. All recommended international

standards are followed for tooling.

Material Testing

Metallographic

Mechanical

HEAT TREATMENT

The Heat Treatment shop is the largest and the most well

equipped in the province. The equipments used for heating

process are imported from French, Russia (USSR), German,

15
Japan, china, and Italian origin.

The Facilities has four Carburizing and Case Hardening

and Five Sealed Quench Furnaces are used in process

with three Gas Fired Pit-type Muffle Furnaces and two Rotary

Hearth Furnaces with Quenching Press Electrically Heated

Tempering Furnace for Induction Hardening and three of High

Frequency and Medium Frequency Induction for the

Hardening Machine for the post-heat treatment process.

TIN RECYCLING

Tin Recycling is a comparatively new technology in the

industrially developed countries. It should not be mixed with

machine tool repair and maintenance and overhaul. The main

characteristics of tin Recycling are

The recycle tin has same performance and accuracy

as a new tin.

The warranty period is same as for a new one.

16
 Cost of Recycling is one-third of the price of new

equivalent tin.

JMTMF has established this tin recycling facility in 1994 with

the assistance of experts and since then has undertaken the

recycling activity with targeted output set for 10000 to 15000

tins per month.

QUALITY CONTROL OF THE TIN AND ALMUNNIUM

PRODUCTION

Inspection and Testing is carried out according to procedures

established by the top management, this is known as Quality

Assurance System. The inspection activities are backed up

with the facility for calibration of measuring and testing

devices.

JMTMF has rich experience in Recycling, Designing and

Manufacturing of Tins and Aluminum goods and its facilities

17
include Designing, Processing, Scaling, Heat Treatment,

Assembly, Cutting and Chopping, Refurnishing etc.

SWOT ANALYSIS

A SWOT analysis is used as a framework to help the factory

develop its overall corporate, marketing or product strategies.

Strengths and Weaknesses are internal factors, which are

controllable by the organization. Opportunities and threats are

external factors, which are uncontrollable by the organization.

During My research on the basis of facts, I closely studied the

SWOT of JMTMF and is described below

18
 Improper
Accommodation branch
program functioning
Expanded Lack of job
workshops rotation
Quality Communication
management STRENGTH barrier
WEAKNESS
S

Import new OPPORTUNITIES THREATS Instable

tools Government
Communication policies
channels Turn over
established Production
Grooming part blockage

STRENGTHS

1. JMTMF is the only factory in Akora Khattak which has

started the concept of giving employees the

accommodation and so rapidly expanded its external labour

force. The launching of accommodation program on basis

of seniority is expected to increase loyalty towards JMTMF.

2. JMTMF formerly Haji Tin Makers, was at 2 acres but now it

is has expanded the workshops and is of 6 acres.

19
3. It enjoys better position than the other Tin factories because

JMTMF maintains big accounts of highly profiled clients as

compared to other Tin Factories.

4. JMTMF has expanded the network of its outlets in a very

short period of time. It started with one internal workshop

but now it has five respectively in Maira, Bhanda, Hakim

Abad, Baghwan Pura and Saidu Sharif.

5. One of the plus points of JMTMF is that it has very tight

policies, rules and regulations, which make it better than

Pakistani local factories.

6. JMTMF has one special department by name of Quality

Management (QM). The staff of QM verifies the products at

various stages in order to reduce the occurrence of low

quality production.

7. The JMTMF also has labor force which even work at night

when big consignments has come on the door. The labors

are very loyal and have continuously tried to add to the

progress and growth of JMTMF.

20
8. A policy of risk covering to employees while working on Tin

Cutter machine and in the furnace laboratory has motivated

employees in a positive manner.

9. A very positive point of JMTMF is that it gives separate

status to high profile customers. For example the customers

like Fauji Corn Complex who has always placed order of

more than 1 million tins are treated specially. JMTMF has a

separate department and dealing section for such

customers which is known as JMP and customers are

called Jan Muhammad Preferred Customers.

10. On the whole employees are satisfied with the JMTMF

and its environment and have good salary package as

compare to the other local factories.

JMTMF has a very strong management who is always

ready to take strict actions and wise decisions during the bad

conditions.

WEAKNESSES

21
1. One of the weaknesses of the JMTMF is that some of its

branches have not even started its operations like its

Bhagwan pura branch is not functioning because of lack

of skilled employees in that area.

2. It is very much true that JMTMF considers its customer a

great asset but some times it is not able to satisfy them.

The main problem is with in time consignments, mostly

the customers get annoyed but the JMTMF supervisors

do not take this problem seriously.

3. Many of the times employees on the floor who have

direct dealing with the customers feel frustrated without

any break during the work schedule.

4. There is lack of proper rotation among the employees,

which leads to limited knowledge among employees.

5. Sometime the customers feel dissatisfied and complaints

that JMTMF does not clearly mentions the exact duration

of downloading the consignment.

22
 6. Many of the JMTMFs employees are not loyal with it.

They just leave the job in search of better job

opportunities.

7. Some times the daily paid labors are not informed before

time about the certain changes being going in the

JMTMF; regarding the workshop structure and days

working hours reduce or shifts change for daily paid

labours, which creates confusion in minds of the daily

paid labours.

OPPORTUNITIES

JMTMF has imported new tools and there is opportunity of

growth in the production.

1. There are growth trends in JMTMF which will further

enhance the working condition of JMTMF in near future.

2. The JMTMF should employ the best courier companies

and keep in touch with them, for resolving the problem of

dispatching customers goods.

23
 3. The JMTMF management should use the modern ways

of communicating with staff and staff in return to the

customers, so that flow of information leads to rapid and

positive results.

As employees have the habit of working with Haji Tin, JMTMF

take over there are chances of further growth in productivity of

employees and improved JMTMFing environment.

THREATS

1. Due to present government and the instability of the

policies JMTMF may face a lot of problems in future.

2. The frequent power failure emerging from the load

shaddind and voltage problem, which block the

production process, can disturb further more the working

of the JMTMF in future.

24
 3. Due to depreciation of Pakistani rupee and inclining

inflation, JMTMF may earn less profit than it was earning

in past.

4. The employees are not loyal with the JMTMF, when they

find better opportunities they leave their existing posts so

it can create the problem of recruiting new staff for HRD.

5. The daily wage workers are accessed at cheaper rate

which in future may increase the turnover of employees.

CONCLUSION

The biggest strength of JMTMF is that it is the only factory in

Akora Khattak which has started the concept of giving

employees the accommodation and so rapidly expanded its

external labor force. The launching of accommodation

program on basis of seniority has increased loyalty towards

JMTMF. It enjoys better position than the other local factories

25
because of polices and supervisory control. The main

weaknesses are that some of its branches have not even

started its operations so they should be in the working

condition, lack of proper rotation among the employees and

customers dissatisfaction arising about changes going on in

JMTMF. But the JMTMF has opportunity of increasing growth

in productivity process. On the other hand the biggest threat is

the instable economic position of Pakistan and the prolong

load shading will reduce the profit.

TOPICS COVERED
STATISTICAL ANAYLSIS OF PRODUCTION UNITS

The date gathered about the production units starting from

April 2009 to March 2010 give us a detail of decline in

productivity.

The statistics are taken on the quarterly basis.

MONTHS UNITS PRODUCED

April 01, 2009- June 30, 2009 50700

26
 July 01, 2009- September 30, 2009 54000
October 01, 2009- December 31, 2009 27400
January 01, 2010- March 31, 2010 13200
60000

50000
April 01, 2009- June 30,
40000 2009
July 01, 2009-
30000 September 30, 2009
October 01, 2009-
20000 December 31, 2009
January 01, 2010- March
10000 31, 2010

0
UNITS PRODUCED

This is a comparison between the Jan Muhammad Tin

Makers Factory (JMTMF) and Habib Tin Factory (HTF) which

shows that in last ten years the decline in productivity is

noticeable and the graph of profit has also fallen down

gradually.

2000-01 01-02 02-03 03-04 04-05 05-06 06-07 07-08 08-09 09-10
JMTMF 108000 172000 178717 181000 165180 171010 169600 163900 158720 14530
0
HTF 68000 61000 65020 54000 57400 61200 63000 58500 51000 52000

27
200000
180000
160000
140000
120000
100000
80000
JMTMF
60000
40000
20000 HTF
0
200 02- 04- 06- 08-
0- Mar May Jul Sep
01

GRAPHICAL PRESENTATION
The graph shows that in recent years there has been a decline

in productivity and the pace of other outlets has also been

affected by the external causes like social, political,

economical, technical pressures and the internal causes has

also played its role in the gradual decline. The combination of

internal and external factors has pushed the production to trail

down.

28
 200000
180000
160000
140000
120000
100000 JMTMF
80000
60000
40000
20000
0 ay

ul
ar
1

ep
-0

-J
-M

-M

-S
00

06
02

04

08
20

Comparison between JMTMF and HTF

The comparison graph between the JMTMF and HTF shows

that in recent years there has been a decline in productivity

and is affected by the external causes like social, political,

economical, technical pressures as well the internal causes

has also played its role in the gradual decline. The

combination of internal and external factors has pushed the

production to trail down.

29
 200000
180000
160000
140000 JMTMF
120000
100000
80000
60000 HTF
40000
20000
0
ay
ar

ep
1

u
-0

-J
-M

-M

-S
00

06
02

04

08
20

TOOLS AND METHODS USE IN PRODUCTION PROCESS

The production process begin with

the sorting of the scrap material

unloaded by the tracks from the

Russian platinum market. After

categorizing the scrap the heating

room functions starts and the alum

-inum is dip in the chemicals where it remains there for an

approximately 8-10 hours.

30
After that the tins are kept in sun to get dry for five hours.

Once they get dry they are taken to the process room where it

is processed by the heavy plants, sizing, cutting, furnishing

and forming are done of the different machines. Once the tin

structure is formed than on the measuring scale they are

checked, this is the quality management (QM) activation and if

there is even a slide error in manufactured tin, it is discarded.

Only the A-type tins are sent in market.

Seize Machine

Cutter Machine

Furnisher Machine

Frame Chopper Machine

PRODUCTION PROCESS

JMTMFS JMTMFS JMTMFS

Heating Lab Seizer Cutter Machine
Machine

JMTMFS
Furnisher
31
 JMTMFS
Frame / Chopper

JMTMFS
QM

Market

WORKING CONDITIONS

The working conditions have been quite controversial as there

are some good incentives and packages that attract

employees but the risk is very high for the workers who are

working on the manufacturing plants because a company has

a dual policy. By dual policy what I mean to say is that

company only provides risk insurance to the permanent

employees where as the daily paid workers lack this facility. A

situation where the daily paid wage worker is on the

32
manufacturing site and if any hazards happen the company

dont cover his risk and they do not even have the urgent

paramedic facilities.

Gloves are available for the workers in workshop, the gloves

and rubber material is availed from the renown company

ALLIED LEATHER INTERNATIONAL.

The proper equipments are used in the manufacturing process

and the water for the laboratory is also available from the

Abaseen River.

The tools and machineries are run only for the sixteen hours.

DECLINE IN PRODUCTVITY AND CORRELATION WITH

ENVIRONTMENTAL FACTORS

There is a relationship exist between

the various external and internal

factors and the decline in unit

production. This co relation is negative

33
as the fluctuation in any external environment like increase in

externalities results in reduction of the unit production process.

The reason for decline in productivity has been subject to

different factors.

Some of them are as following

Frequent Power Failure

Increase in the Price of Raw material

Political instability of the Government and changing

policies

Out dated machineries

Time constrain in placing order to the clients

High turn over rate of employees

Inflation and Recession

FREQUENT POWER FAILURE

One of the reasons for decline in

34
productivity at the JMTMF is the

frequent power failure and the

unscheduled load shading. In the

research I observed very closely that load shading in working

hours has reduced the over all efficiency of the JMTMF

because almost all of the equipments and machineries use in

the production process require electricity but the unannounced

prolong load shading has reduced the production.

INCREASE IN THE PRICE OF RAW MATERIAL

Another reason for decline in productivity is the increase in the

prices of the raw material as in the international market the

prices for scrap increases it effects the local market. There

has been a fluctuation in the $s price due to which JMTMF

runs out of the business because they buy the scrap on one

price but inflation in local market some time makes it difficult

for the price adjustments. The JMTMF had not competed well

in international market as the value of rupee is declining quite

frequently too.

35
 POLITICAL INSTABILITY OF THE GOVERNMENT AND

CHANGING POLICIES

Another important reason for reduction in production process

at JMTMF is the political scenario and current fragile situation

in the country. There has been a political instability and with

the change in government every time new rules and policies

are implemented the more difficult it is for the owner of the

JMTMF to maintain a steady rate of production. As

government imposes more and more taxes the profit margin

decline and as a result the owner is always on back foot to

take initiatives.

OUT DATED MACHINERIES

Out dated machineries is another important reason for the

gradual reduction in production process because the JMTMF

has not so much advance technology to compete in the

international market because in develop countries the modern

modes and tools are use in the production process where as

36
the locals are not so advance and as a result the out dated

machinery affects not only the local market but also the unit

processing system. The more machinery gets older the more

its efficiency decline due to which JMTMF runs out of the

business because there is blockage in the production process

with the slow rate. The JMTMF cannot compete in market as

the efficiency in production process reduces.

TIME CONSTRAIN IN PLACING ORDER TO THE CLIENTS

One of the reasons for decline in productivity is the frequent

power failure and unscheduled load shading which leads to

the time constrain and JMTMF encounter the situation where

clients are annoyed. In the research I observed very closely

that load shading in working hours has reduced the over all

efficiency of the JMTMF because almost all of the equipments

and machineries use in the production requires electricity and

the machineries are outdated which slow down the process

and therefore time constrain emerge.

37
HIGH TURN OVER RATE OF EMPLOYEES

Another important reason for reduction in production process

is the high turn over of the employees. The rate of turn over

being high is because of the various factors such as the

inadequate policies of the management regarding

accommodation only offer when a person serves four years

but pay scale will increment at slow pace, the policies of the

government has also added dilemma. The skilled labor force

when leaves organization the production process

automatically slow down for the JMTMF. According to the

journal of employees at JMTMF it has been found that many

skilled workers have left the organization in pursue of the

better opportunities. In other word JMTMF has been quite

unlucky to find the loyal employees.

INFLATION AND RECESSION

Recently the general rise in the prices of commodities and the

unemployment of the factors of production is yet another

38
important reason for the gradual reduction in production

process because the JMTMF has not been making much profit

and in order to cut its expenses it has downsizes the labor

force but it has not help the cause. The market is slow and the

investors are not willing to invest in the market due to the

depression. As there is not much hope to get investor the

business is not reviving and the decline in production keep on

increasing.

39
TODAY

Although JMTMF is trying its best

to revive as its a stage of exact

decline just after the maturity

stage. It has a real potential to get

on track. All it needs is the positive

set of mind from the top management. Modern tools and

techniques have moved in from external environment because

it is need of the hour. One change that is implemented fairly

widely is the switch from paper to computers especially in

Quality Management.

This problem of decline in the production of unit proved to be a

blessing disguised in curse as it led to the need for new

standards that were not encumbered by JMTMF before. A

40
number of different "standards" multiply for a time, often based

on the new innovational techniques.

A more recent advancement in JMTMF is support of front line

managers. The managers also participate in the group

discussions and the motivation enhance. An entire product

line of different sizes can be programmed using experts views

to create and scale an entire range of parts, or create a stock

part that can be scaled to any size a customer demands.

41
COMMENTS, SUGGESTIONS AND RECOMMENDATIONS TO

DEAL WITH THE PROBLEM OF CONTINOUS DECLINE IN

PRODUCTIVITY

To put it in a nutshell JMTMF is going through a session which

is a real test for the skills of management and the stake

holders as the only factory in Akora Khattak which has started

the concept of giving employees the accommodation and so

rapidly expanded its external labour force. The launching of

accommodation program on basis of seniority is expected to

increase loyalty towards JMTMF. JMTMF formerly Haji Tin

Makers, was at 2 acres but now it is has expanded the

workshops and is of 6 acres. It enjoys better position than the

other Tin factories because JMTMF maintains big accounts of

highly profiled clients as compared to other Tin Factories.

JMTMF has expanded the network of its outlets in a very short

period of time but the other outlet has not helped the main

42
root, further more it has given birth to some real serious

problems such as employee turn over and negative feed back

from clients that the outlets are slow and static in response.

One of the plus points of JMTMF is that it has very tight

policies, rules and regulations, which make it better than

Pakistani local factories but same policies has brought more

penetration and chaos as the employee feel suffocated about

the rigid and routine procedures. JMTMF has one special

department by name of Quality Management (QM). The staffs

of QM verify the products at various stages in order to reduce

the occurrence of low quality production but recently due to

this QM there has been sufficient delay in the unit supplies in

the market. JMTMF has a very strong management who is

always ready to take strict actions and wise decisions during

the bad conditions but in recent situation the management has

failed to improve the decline in productivity. JMTMFs

Bhagwan pura branch is not functioning because of lack of

skilled employees in that area so it should send some of its

43
skilled professionals in those branches to improve their

functioning. The main problem is with in time consignments,

mostly the customers get annoyed but the JMTMF supervisors

do not take this problem seriously so the management should

make sure the supervisors pay attention to customers need.

There is lack of proper rotation among the employees, which

leads to limited knowledge among employees. Many of the

JMTMFs employees are not loyal with it so JMTMF should

work out the strategies to motivate employees into more

loyalty. The JMTMF should employ the best courier

companies and keep in touch with customers. The JMTMF

management should use the modern ways of communicating

with staff and staff in return to the customers, so that flow of

information leads to rapid and positive results. As employees

have the habit of working with Haji Tin, JMTMF take over

there are chances of further growth in productivity of

employees and improved JMTMFing environment. Though it is

going through a bad patch due to present political scenario

44
and the instability of the policies JMTMF may face a lot of

problems in future. The frequent power failure emerging from

the load shading and voltage problem, which block the

production process, can disturb further more the working of

the JMTMF in future. The daily wage workers are accessed at

cheaper rate which in future may increase the turnover of

employees. The biggest strength of JMTMF is that it is the

only factory in Akora Khattak which has started the concept of

giving employees the accommodation and so rapidly

expanded its external labour force. The launching of

accommodation program on basis of seniority has increased

loyalty towards JMTMF. On the other hand the biggest threat

is the instable economic position of Pakistan and the prolong

load shading will reduce the profit more if better alternative not

adopted.

45
ABSTRACT

SUCCESS AND SHORT COMINGS

SUCCESS

There were many successes, both on our side and on the

company side. Personally the following is what we succeeded

on:

First, to us it was a success having been given a chance

to work on with practical approach that I believe will

never see like these.

Through the research my knowledge related to

enhancing the machines productivity was largely

broadened. I can clearly understand how one can

effectively study issues concerning.

I wasnt familiar practically with surveys; interviews,

sorting facts and figures and establishing relationship

46
 between different variables, but now I can confidently do

so.

The JMTMF largely benefited through research, competence

and the overall output of my work because;

We used our skills, studies and hands too in workshops

and departments. Therefore enabling to meet deadlines

SHORT COMINGS

There were few short comings since as few interviews were

conducted in indirect mode so I was not given much time in

person but a lot of support from Mr. Jan Muhammad himself

and other fellow staff. Therefore the major short comings that I

did face were:

Time was limited and therefore I believe some important

other variables could have been determined if more time

was available.

47
 Most of the JMTMFs outlets couldnt been visited not

records to access came the way I would have liked to

which has created a bit loophole in research.

RESEARCH AS A LEARNING PROCESS

In the research phase the experience was particularly exciting

and equally stimulating, I feel that this research project period

exposed me to experiences which have significantly altered

my perception about company life cycle and explained me the

importance of effective and efficient management.

48
APPENDIX

49
 April 2010
QUESTIONNAIRE

The questionnaire is intended to generate information from JMTMF

employees and management about utilization of resources and

standards adopted in operations, particularly finding the employee

motivation and decline in productivity. .

It is important that respondent include brief narrative/discussion of

issues/problems relating to areas/questions covered by the survey.

Such narrative shall include the proposed solutions or actions

undertaken by the respondent to problems identified.

General Information

a. Name: ________________________ b. Post: _______________________

c. Outlet: _________________________

1. What is the 'primary aim' of your company?

___________________________________________________________

___________________________________________________________

2. What obstacles stop employees performing to best effect?

___________________________________________________________

___________________________________________________________

50
3. What really motivates your staff?

___________________________________________________________

___________________________________________________________

4. Do employees feel empowered?

___________________________________________________________

___________________________________________________________

5. Are there any recent changes in the company that might have

affected productivity?

___________________________________________________________

__________________________________________________________________

6. According to you which is the vital factor in resulting decline in

productivity?

___________________________________________________________

___________________________________________________________

51
7. Are employee goals and company goals aligned?

___________________________________________________________

___________________________________________________________

8. How do employees feel about the company?

___________________________________________________________

__________________________________________________________________

9. How involved are employees in company development?

___________________________________________________________

___________________________________________________________

10. Is the company's internal image consistent with its external

one?

___________________________________________________________

___________________________________________________________

THANK YOU FOR YOUR COOPERATION

52
 April 2010
QUESTIONNAIRE

The questionnaire is intended to generate information from

JMTMF management about finding the work environment,

employees, and decline in productivity. .

1. Employees are expected to meet all deadlines on time

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

2. Employees are rewarded for improving work processes

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

3. This company implements change quickly enough I know

how my productivity is measured

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

4. The managers here make it easy for employees to do their

work well

53
Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

5. Different departments cooperate with each other Politics are

kept to a minimum
Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

6. This company makes decisions quickly enough

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

7. If I need additional training, it is easy to get it

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

8. I have the equipment I need to do my work well

Disagree Disagree Neutral Agree Agree

Strongly Somewhat Somewhat Strongly

54
THANK YOU FOR YOUR COOPERATION

55