NAMA ; ACKYTOFFVUXOMI

NIM 157835446
NO. 8

POLITENESS Thank You IN FORMAL E-MAIL

Abstract : This Politeness of life is very important. Due to the politeness we can to

show awareness of another persons face, where politeness is accomplished in

situations of social distance or closeness. The purposes of the result is how to use
the word Thank You in formal email. This design of the research is observation
with observe Formal Email. It means that researcher have observe the Email. The
purpose of the research is to find politeness expression using formal email. The
politeness expression is Thank You.
The email sent by google maps above that the email was a thank you for the email
is reply from the sender when it receives data from a sender. For Email from
different Instagram, Line and they do not use the word thank you. Also differ in the
content of the letter on the Reply email. which makes it different letter is letter.
Nature of the letter is a confirmation or verification. And for the future we can do
research on the nature of formal verification email and confirm that its use the
word Thank You.
Keywords : Politeness . formal email Thank you Linguistic - notification
1. Introduction
1.1 General Background
Positive politeness is used to make the hearer feel good about himself, his
interests or possessions, and are most usually used in situations where the audience
knows each other fairly well.

Brown (1987:70) This Politeness of life is very

important. Due to the politeness we can to show awareness of another persons face,
where politeness is accomplished in situations of social distance or closeness.
The use of email at this time has been popular in the community. Email is
widely used for the benefit of the school as the student assignment submissions, for
personal benefit, and the benefit of a formal letter. In the use of language many use

formal language. Sometimes in a formal language, we often forget to use the

expression of modesty.
The uses of formal expressions of courtesy in email is very important in its
use. Since it is very important in their use, writing politeness expression in formal
email note. Therefore the use of the phrase politeness is very important in formal
writing emails.
1.2 Previous Studies
Sending an e-mail destination can be divided in several ways, such as an email
reply, notifications, promotions and others. Based on research conducted by Olga M.
I. Ichenko, Ph.D., founded that there are positive and negative, or good and right in
writing e-mail. In good idea must be write a subject line, to avoid using - ing phrases

in openings and closings, negative sounding statements. In the writing of

emails we must also consider expressions of politeness such as thank you,
certain requests (say, a raise in salary, or a promotion).
1.3 Research Gap
Olga M. I. Ichenko, Ph.D has shown the way how the writing emails good and
right, but researcher have not studied the use of the phrase of politeness particular
"thank you".
1.4 Questions/purposes of the study
Based on background of the study, the previous of the study and research gap
are formulated as:
1. How is the expression politeness Thank You can write in the formal email?
2. How is the result expression politeness Thank You can write in the formal email?
1.5 Paper Organization
This research is content 5 part to do this research. 1. Intoduction, 2. Theiretical
homework, 3. Methodology 4. Discussion and 5. Conclusion.

2. Theoretical Framework
2.1 Politeness
George (1996:60) stated that politeness can be defined as the means employed
to show awareness of another persons face. In this sense, politeness can be
accomplished in situation of social distance or closeness.
Richard (2003:10) point out that the terms politeness means something rather
different from our everyday understanding of it and focuses almost uniquely on
polite language. In this study of herbal interaction. The aim of this study is to
approach the technical term :politeness from variety of perspectives with respects
to ways in which it is manifest of language. Usage and to highlight some of the
controversies focusing on it.
Brown (1978:70) state that Positive politeness is oriented toward the positive
face of H, the positive self-image that he claims for himself. Positive politeness is
approach based; it 'anoints' the face of the addressee by indicating that in some
respects, S wants H's wants (e.g. by treating him as a member of an in group, a
friend, a person whose wants and personality traits are known and liked). The
potential face threat of an act is minimized in this case by the assurance that in
general S wants at: least some of H's wants; for example, that S considers H to be in
important respects 'the same' as he, with in-group rights and duties and expectations
of reciprocity, or by the implication that S likes H so that the FT A doesn't mean a
negative.
2.2 Email
E-mail are messages sent to other individuals on the Internet. Think of them
more like memos than postal mail. A message can be easily copied to other users; and
when you receive an incoming message, you can attach your reply to it, or forward it
on to a third party. You can also attach documents and graphics files to messages.
Mkbride (2006:4)
Formal emails are usually sent to people the writer does not know or to people
outside
the
company
(
https://elt.oup.com/elt/
students/result/pdf/brpreemails.pdf).
3. Method
3.1 Research Design

This design of the research is observation with observe Formal Email. It

means that researcher have observe the Email. The purpose of the research is to find
politeness expression using formal email. The politeness expression is Thank You.
3.2 Research setting and Subject
This research will be carried out by observe several Formal Email n box
dominicackytoff@gmail.com. 4 email will be observe.
3.3 Procedure of Research
Politeness Expressions thank you will be observe in all of the email tha it will
presented by inbox dominicackytoff@gmail.com
3.5 Instrument of Research
The instrument in the research is observation sheet. In this observation sheet
consist part of the e-mails body and the word Thank you or Thank you very much
(terima kasih)

4. Discussion
4.1 Factors
It will be presented 4 of email from inbox dominicakytoff@gmail.com. The
email is from Google Maps, line, Instagram,
1. Google Maps

2. Line

3. Instagram

4. Google maps

4 sample models presented an email sent by Google Maps, Line, and Instagram, In
the mail from google maps, there are the word "thanks" while in the email sent by
Line and Instagram, there are no words "thank you".
These data are presented in the following table:
No

Email (sender)

Opening

Body

Closing

Thank

amount

Precent

.
1.

Google Maps

of letter
V

you
V

(%)
100

2.

Line

75

3.

Instagram

75

4.

Google Maps
V
V
V
V
4
100
Amount
4
4
4
2
14
Based on the table above, Google Maps use the word Thank you get 100%,

and for Line and Instagram get 75% because they do not use the word Thank You.
4.2 Readers
4 presentation of the email above was found a few different things. and from
our data analysis that has been presented. The email sent by google maps above that the
email was a thank you for the email is reply from the sender when it receives data from a
sender. For Email from different Instagram, Line and they do not use the word thank you.
Also differ in the content of the letter on the Reply email. which makes it different letter
is letter. Nature of the letter is a confirmation or verification.
5. Conclusion
From the above discussion we can draw the conclusion that the use of the word

"Thank You" is only used Google Maps its formal notification email. The emails as
formal verification or confirmation will not use said "Thank You"
So the use of Politeness expression "Thank you" The email above is only for the formal
letter and the nature of the notification. And for the future we can do research on the
nature of formal verification email and confirm that its use the word Thank You.

References
Chunk, Olga M.I. 2013. Politeness. No. pp. 89.
Levinson, Penelope brown and stephen C. 1978. Universal in Language Usage Politeness
Phenomen Questions and Politeness : Strategi in Social Interaction (pp. 56-311).
Cambridge: cambridge university press.
Filem, Louise. 2004. Emailing: Duta Publishing.
Yule, George. 1997. Pragmatic. New York: Oxford University Press.
Mcbride, P.K. 2006. Communicating with Email, Learning Made Simple. UK: ElSiever Ltd. .