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jshigdon112@gmail.

com
https://www.linkedin.com/jshigdon

Joseph Higdon

Page 1

Abington, MA 02351
(617) 901 7973

Manufacturing Manager
I bring value by applying expertise and experience to tackle challenges, regardless of complexity or
time. I listen, ask the right questions, develop a sound strategy, and act decisively to deliver the right
solutions. I believe teamwork, leadership and communication accomplishes results.
Skills
Customer Relations
Planning & Scheduling
Manufacturing

ISO9000 QMS
Process Development
Employee Development

Continuous Improvement
Lean / Six Sigma
5S / VSM / SPC

Professional Experience
Production Manager
NATIONAL COATING CORPORATION, Rockland MA
A major US contract manufacturer for coating web textiles for the automotive, aerospace, and
industrial markets.

Created and achieved daily production targets and monthly KPIs for quality, delivery,
standards and safety. Improved On Time Delivery to 99+%
Achieved balanced production flow through the plant by reorganizing workforce.
Developed production staff by cross training, leadership training and documenting
work instructions.
Attained $30k scrap reduction and 25% yield increase by turning around primary
coating line performance.
Started Continuous Improvement - Lean / Six Sigma program.

Manufacturing Manager
CALORIQUE LLC, West Wareham, MA
A global leader of thin film coating radiant heating solutions for residential and roof industries.

2015 Current

2013 2015

Positioned and developed production operations to support major business growth.


Increased revenue $1MM in first year by raising output through 5S events, reducing
machine changeovers, and increasing capacity with 2nd shift start up.
Worked down raw and WIP material inventory, $75k cost reduction.
Successfully achieved ISO 9000 re-certification.

POLYMER CORPORATION, Liquid Resin Casting Division, Rockland MA


A cornerstone division providing cast plastic parts and assemblies for marine, medical, and
defense markets.
Operations Manager, Liquid Resin Casting Division
2006 - 2013
Consistently met delivery and financial objectives leading a 45 person division covering
customer service, engineering, purchasing, production, quality and facilities,
Repaired critical customer relationships by listening and incorporating their needs into
operational metrics: OTD, Zero Defects and onsite partnership meetings.
Achieved sustainable growth of 9% in division sales through 2089 recession by

2001
2013

jshigdon112@gmail.com
https://www.linkedin.com/jshigdon

Joseph Higdon

Page 2

Abington, MA 02351
(617) 901 7973

reorganization, establishing operational metrics, controlling expenses.


Developed annual operating budgets with financial manager. Reviewed monthly.
Lead team project to develop large cast part process for that expanded marine market line.
Manufacturing Manager, Liquid Resin Casting Division 2003 - 2005
Initiated lean manufacturing program with MA WFT grant.
Automated manual casting production operations.
Quality Manager, Liquid Resin Casting Division 2001 - 2003
Lead ISO900 quality system certification.
Implemented QMS and achieved ISO900 certification at satellite tooling division,
SMURFIT-STONE PROTECTIVE PACKAGING GROUP, Mansfield MA
A corrugated and custom designed specialty packaging and JIT operation.
Manufacturing Superintendent
Significant contributor to ERP software implementation
Quality Manager
Achieved IS09001 Certification
Reduced scrap by 30%, $30K.
Implemented SPC and mistake proofing in key processes.

1994 2001

PACIFIC SCIENTIFIC COMPANY, Fisher Pierce Division, Weymouth, MA


An electric utility industry leader of power distribution controls and switches.

19841993

Quality Assurance Manager


Reduced excess waste by 25% using Cost of Quality KPI, $70k reduction year 1.
Initiated statistical process controls at assembly and machining centers.
Lead Manufacturing Engineer, Outdoor Lighting Controls
Managed transfer team to relocate and startup $16M operation to new site
Automated thick film photoconductive sensor process
Product Engineer, Electro-Mechanical Sensitive Relays
Designed products, enhanced reliability, developed applications, analyzed failures
Designed and managed installation of Class 10,000 clean room
Process Engineer, Thick Film Photoconductor Resistors
Education, Training, Certifications:
BS, Engineering, University of Illinois, Urbana IL
MBA Program Courses, Cambridge College, Cambridge MA
TQM, SPC, TPM
Biotechnology course at BU Metro College

2013

Coursework:
Financial Accounting for Non-Financial Managers, BU Extension, Waltham MA

2008

Certifications:
ASQC Certified Quality Auditor
ASQC Certified Quality Engineer

2000
1998

1980
2011

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