Professional Documents
Culture Documents
to organisational growth. With all this in mind, there are a few tips that can be used, as a manager, to
motivate employees:
(1) Evaluate yourself as a manager you should adopt the approach Youre Ok, Im Ok. In order
to motivate and encourage staffs behaviour, it is essential that you understand, encourage and
even control your own behaviour as a manager.
(2) Know your staff members a cordial superior-subordinate relationship is a key factor, in job
satisfaction.
(3) Provide employees with certain benefits bonus, overtime, etc.
(4) Provide feedback to staff constantly staff members are always keen to know how they are
performing but, it must be based on facts and personal observations, not assumptions.
(5) Acknowledge the achievements of your staff a pat on the back, words of praise on personal and
public levels can motivate the staff a great deal. Acknowledge all positive contributions of staff!
(6) Have stress management techniques offer training sessions on stress management coupled with
group meetings on how stress can be lowered. Another way is to give the staff autonomy with
respect to their work.
(7) Give employees learning opportunities employees should be constantly learning new skills on
the job.
(8) Set a good example for your team/staff be a role model for your staff.
(9) Listen effectively listening attentively is a form of recognising and appreciating the person who is
talking. Effective listening by the manager boosts the employees morale and thus motivates
them.
(10) Ensure effective communication avoid using expressions of anger, instead use questioning
techniques to understand staffs mind-set. Rather than ordering staff what to do, use a relaxed
and steady tone and listen effectively. Remember to share your views with the staff.
(11) Develop and encourage creativity this can be used to help solve organisational problems.
Encourage ideas and suggestions from the staff.
(12) Dont be rigid and flexible allow for flexi-hours if possible. Accept ideas from the staff readily,
even suggestions with respect to changes they would like to bring about if afforded the
opportunity.
(13) Adopt job enrichment involve employees in the decision-making process, show them loyalty and
celebrate their achievements. This may mean facilitating the process for people to achieve selfdevelopment and success through a more challenging job which provides more promotional and
upward mobility opportunities.
(14) Respect your team respect not only the employees rights, but their time too. This will ensure
that the employees respect you and your time. The staff should feel respected not just as
employees, but as individuals as well.
The aforementioned tips can be quite useful for both superiors and subordinates. However, both
parties must always remember that:
(1) certain factors need to be present for motivation to occur;
(2) although persons are motivated by rewards, different people find different things rewarding in
different situations.
(3) sometimes doing the work itself is rewarding (intrinsic); sometimes other rewards are desired
(extrinsic);
(4) allow employee participation when people have the expertise;
(5) link rewards to performance; and
(6) understand the importance to many people of non-monetary rewards such as autonomy, good
relations and recognition.