InSight

A simple, powerful way to care for loved ones with Dementia

Rob Feeney
Jessica Kwon
Carolina Gouveia

INDEX
ECOSYSTEMS

02

RESEARCH

03

SCENARIOS

05

STORYBOARDS

09

WIREFRAMES

11

SCREENS

14

FEEDBACK

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FINAL SCREENS

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01 ECOSYSTEM
sor in medication box
What culture is associated with this?
Who will use this: Daughter of elderly
Making sure that Inez has eaten, what is
and friend
missing from fridge?
Who will influence this: Elderly
What greater meaning is associated with
Who will support this: Insurance compa- this? Reciprocity, friendly relationship
nies and users
What are the relationships between the
Place/Context
actors: Friends, understanding of each
others situation
Where does this take place physically?
What assumptions are you making about Work, home of the elderly, in a car
the characteristics, attitudes, and exIn what social contect does this take
pectations of the actors: The daughter
place? Work, traffic, social events, NYC
doesnt want to burden the friend, not
too controlling, but keep elderly safe/
Trends/Patterns
secure. The friend doesnt want too big
of a commitment, he doesnt want to be
Are there any trends affecting this? Text
a doctor.
messaging, pop-up notifications, GPS,
aging population, busier people, shorter,
Props
more distant communication, the cloud
Are there any design patterns affecting
What products are associated with this?
this? Mobile first design, video, photos,
Medication of the elderly, apartment,
mobile tech (medical scanning) check
meals, phone/desktop
heartbeat.
Actors

Activities

Desired Outcomes

What processes are associated with this?

Users schedules: stuck at work - send
message to Hector.
What actions are associated with this?
Texting
What tasks are associated with this? Sen-

What is the desired outcome for the

stakeholders? Economic way of caregiving, caregiver liability
What is the desired outcome for the service? Rosario: receive information about
status of elderly. Hector: Occasionally
2

help a friend/give emotional support,

very casual, time efficient
What does success look like? Keep Inez
healthy and happy, make sure Inez is
eating and taking medication, good/easy
communication between Rosario and
Hector

02 RESEARCH
Our research efforts focused around informative websites with curated content,
like alz.org (the Alzheimers Associa- tion and also forum posts.
There are numerous forums dedicated to the caregiving of dementia and
alzheimers patients.

Alz.org Example:

There were several themes we could garner from those sites, many of which
were confirmed by the more official sources as well.
For instance, we noticed that there was consistant tone in the forums of
caregivers who were stressed out and feeling depressed.
There were also a lot of people who were struggling with relationship issues
between themselves and the people they were caring for, for instance they had
a hard time commu- nicating or reasoning with the person under thier care at
times.
In addition to that, falls and injuries were one of the things that people spent a
lot of energy trying to gaurd against.
Finally, we learned that a lack of mobility and activity can worsen the
symptoms of dementia, and that depression can make dementia symptoms
worse as well.

Forum Example:

02 RESEARCH
Interviews
Person 1
Daughter-in-law, age 50
What are some of the most important things to keep in mind when caring for an elderly person?
meals: when and how much they ate, how many meals did they have, etc.
sleep: how much they slept, their quality of sleep, etc.
activity: how much they moved around, amount of exercise, etc.
body weight, heart rate

Person 2
Professional caregiver, age 45
What are some of the most important things to keep in mind when caring for an elderly person?
bathroom activity
whether they have other difficulties (hearing, sight, etc.)
their medication information
their primary caregiver contact
their preferences, favorite things

03 SCENARIOS
PILLS

Rosario is afraid that Inez may switch her meds.

Rosario keeps track of her meds and knows which pill Inez has to take in the
morning.
Rosario chooses the pill on mobile app, dispenser beeps and open to remind
Inez to take her pill.
Rosario needs to make sure that Inez is taking her pills.
Sensor on the pill box recognizes when box is open.
Sends an alert to the app saying that the pill was taken.
Rosario and Hector want to keep track of Inezs pills.
Pill box makes an electronic inventory of the pills and alerts when refills are
needed.
Rosario and Hector can automatically reorder the pills.

Emergency Contacts

Exercise

Hector needs a fast way to communicate with Rosario or 911 in case of an

emergency.
The app shows Inezs emergency contacts and allows him to text or call them.
Hector is relieved.

Inezs smart bracelet can track her heartbeat, letting Rosario and Hector
know when shes doing exercise and if she needs help.

03 SCENARIOS
GPS Location
and Tracking Devices

Rosario and Hector want to make sure that Inez wont get lost.
Tracking device (smart bracelet) let them know, in the app, where Inez is.
App alerts Rosario and Hector if Inez has left a certain area.
Hector is on his way to work.
Checks the app to see if Rosario visited Inez today or if he should go check
her.
App uses GPS to let Hector know that Rosario visited Inez today.

Keeping track of meals

Hector needs to know if Inez had breakfast today.

Inezs refrigerator sends Hectors phone a notification if something was taken
out of the fridge.
Hector finds out that Inez took out eggs and spinach from the fridge this
morning, so she probably had a spinach omelette.
Hector and Rosario can scan every foods codebar with the app, before storing it.
The app will alert Hector and Rosario when the food is out of date.

Sleep habits

Inezs smart bracelet can detect when Inez was sleeping (heartbeat and movements).
The data is sent to the app.
Rosario and Hector both know if Inez has been sleeping well.

03 SCENARIOS
Monitoring Inezs
mental state over
time, and sharing
that info

Every time after Rosario and Hector visits Inez, a small memo screen pops on
the app.
Rosario and Hector can write small notes of what they noticed of Inezs mental state today. It could allow him to record and attach an audio file that
Rosario could access.
Both caregivers have access to the notes, so they know how Inez is and
whether she needs more professional care.
The app could allow Hector to quickly rate his appraisal of Inezs health for
each day. After several days have passed, the app could create a graphical
display of Hectors ratings over time.
Location of Inez in kitchen/dining room + accelerated heartbeat + hand to
mouth motion show that she is eating.

Safety

App takes inputs of information about the living parameters and then gives
insight to potential safety issues. ( I.E.) it knows you are in a cold climate
and reminds you in October to ensure you have a plan for when things get
icy.
App lets you post photos and videos of the living situation and you get
crowdsourced response about where others see potential safety hazards.
App allows for checklists for Hector to appraise the safety of Inezs situation
on a regular basis.

03 SCENARIOS
Daily core caregiving
tasks

Health

Entertainment/
therapy

Coordinating visiting
times

Rosario sets up a to-do list of daily core caregiving tasks.

When Hector visits Inez, he can refer to this list to make sure he completes
everything he needs to do.
He checks off finished tasks, and Rosario can do the unfinished tasks at a
later time if there are any.

Sometimes Inez doesnt feel good but cant explain why.

Rosario and Hector can check if Inezs has anemia and check her temperature,
using their mobile app, and send a report to a doctor with Inezs heartbeat,
blood pressure, sleep habits and list of pills that shes taking.

App comes with games installed to assist someone with dementia in a therapeutic way.
App allows you to store memories either from the patient or from the loved
one in a vignette format and can be later recalled.

Hector does not visit Inez on a set schedule.

He can log his visiting times on the calendar in the app so that Rosario
knows when he visits Inez.

04 STORYBOARDS
Short Term

Medium Term

04 STORYBOARDS
Long Term

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06 SCREENS

Version 1
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Version 1
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Version 2
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Version 2
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Version 2
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Version 3
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Version 3
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Version 3
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07 FEEDBACK
FROM COLLEAGUES:

FROM SKIP:

They like the fact that the app doesnt

Good set up and sharing the converhave too many colors and we have a minsation.
imalist look. Helps focus in what truly
matters, isnt too distracting.
See Sherry Turtle work with robots in
eldercare snd end of life care giving.
Its good that our app doesnt monitor
the elderly in a way that would invade
Are two factors to presence detection
their privacy. We should focus on that.
needed.
They like the information about machine learning, makes our product sound
more feasible. We shouldnt give too
many details about it, though, makes
them loose interest and focus.

How do home nursing services manage mobile clinical staff?

Try to explain machine learning in a

better and easier way, without too many
technical details.

Consider minimal use of color.

Ask us if we have had the same experiences as any of your stakeholders.

How does technological revolution

involving machine learning creates
value in the peer economy?
Talk about the emerging technology
in terms of value and ability to integrate emerging technologies in the
future.
A single value proposition could be
emphasized more, a companion not
monitoring.

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https://invis.io/S39ANSIHY
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https://invis.io/S39ANSIHY
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https://invis.io/S39ANSIHY
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