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Workbook for

Planning Interpretive Projects


in
California State Parks

Developed by

Mary A. Helmich
Interpretation Section
Park Services Division

1997
1997 CALIFORNIA STATE PARKS
P.O. Box 942896
Sacramento, CA 94296-001

Additional copies may be obtained from:

California State Parks


Park Services Division
Interpretation Section

(916) 654-2249

____________________________________________________________________________________________
WORKBOOK FOR PLANNING INTERPRETIVE PROJECTS IN CALIFORNIA STATE PARKS
ACKNOWLEDGEMENTS

When a committee, composed of Donna In September 1996, class participants in


Pozzi, Pauline Spear, Robin Holmes, the California State Parks' Interpretive
Philip Carey, Richard Clark, and Mary Planning Workshop, brought together
Helmich, began formulating a training more than 500 years of interpretive
workshop for preparing interpretive planning experience. Many of the ideas
plans within California State Parks, it they shared are represented in this
became clear that a reference book Workbook. Their names are listed
would be needed. As no current below, along with other contributors who
guidelines were available within the have helped in its preparation.
Department, the committee decided to Appreciation is given to Robert Hare for
utilize the workshop participants' his earlier guidelines for General Plan
previous interpretive experience to Interpretive Elements. Also, special
create a planning "workbook." The thanks are extended to Rob Wood, John
conceptual format for the training Werminski, Sharon Mallory, Bob Dunn,
program was devised by Mary Helmich and particularly to Patricia Morris for her
and it became the basis for this fine editorial skills.
Workbook.

Luan Aubin Michael Eaton Nancy Mendez Bruce Stiny


Michael Allan Steve Feazel Bill Mennell Mary Stokes
Peter D. Barton Jim Fife Darci Moore Gary Strachan
Glenn E. Burch Sherrin Grout Edra Moore Bruce Thomsen
Brian Cahill Robert Hare Patricia Morris Robert Todd
Philip Carey Mary A. Helmich Diana Newington Pat Turse
Richard D. Clark Robin Holmes Donna Pozzi John Werminski
Pat Clark-Gray George Jefferson Kris Quist Alan Wilkinson
Linda Cooper Jeanne Kelly Steve Radosevich Robert Wood
Bob Dunn Sharon Mallory Pauline Spear Yuk-hoi Yeung

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ACKNOWLEDGEMENTS
TABLE OF CONTENTS
BEFORE YOU BEGIN................................................................................................. 4
HOW TO USE THIS WORKBOOK .......................................................................... 4
THE ROLE OF PLANNING IN INTERPRETATION ................................................. 5
WHY IS THIS PROJECT NEEDED? ........................................................................ 7
ASSEMBLING A TEAM ........................................................................................... 9
ASSESSING THE EXISTING SITUATION............................................................. 11
REQUIREMENTS and ........................................................................................... 17
SPECIAL CONCERNS .......................................................................................... 17
PLANNING STRATEGIES ..................................................................................... 36
OUTLINE FOR WRITING AN INTERPRETIVE PLAN .............................................. 52
BRIEF OVERVIEW OF THE PROJECT………………………………………………. 52
SUMMARY OF EXISTING CONDITIONS AND SPECIAL CONCERNS ................ 53
GOALS AND OBJECTIVES ................................................................................... 53
THEMES ................................................................................................................ 54
OVERALL INTERPRETIVE DIRECTION ............................................................... 56
VISITOR FLOW PLAN(S) ...................................................................................... 58
INTERPRETIVE STATIONS .................................................................................. 59
AND MEDIA ........................................................................................................... 59
SPACE FOR OTHER ACTIVITIES ........................................................................ 63
SAFETY AND SECURITY...................................................................................... 63
PRELIMINARY COST ESTIMATES ....................................................................... 64
POTENTIAL PROJECT PHASING ........................................................................ 64
REFERENCES....................................................................................................... 64
SUPPORT MATERIALS FOR INTERPRETIVE PROJECTS .................................... 65
GRAPHICS INVENTORY AND ACQUISITION ...................................................... 65
INTERPRETIVE OBJECTS ACQUISITION LIST ................................................... 67
REPRODUCTIONS, MODERN EQUIVALENTS ACQUISITION LIST ................... 68
MOUNTED SPECIMENS ACQUISITION LIST ...................................................... 69
PROPOSED TEXT OR TEXT OUTLINE ................................................................ 70
COMMENT AND APPROVAL PROCESS ................................................................ 73
REVIEW OF IMPACTS AND MODIFICATIONS .................................................... 73
INTERPRETIVE PLAN REVIEW............................................................................ 73
CHANGES TO THE PROJECT.............................................................................. 74
DEPARTMENT REVIEW AND APPROVAL........................................................... 74

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WORKBOOK FOR PLANNING INTERPRETIVE PROJECTS IN CALIFORNIA STATE PARKS

ii
TABLE OF CONTENTS
FOLLOW THROUGH ................................................................................................ 75
WORKING DRAWINGS, MATERIALS LIST, SPECIFICATIONS, FINISHED TEXT
............................................................................................................................... 75
SEARCH, ACQUISITION, AND PREPARATION TIME ......................................... 75
ESTIMATING PLAN COSTS.................................................................................. 75
REVISING THE PLAN ........................................................................................... 76
CONTRACTING ..................................................................................................... 76
INSTALLATION AND FOLLOW UP ....................................................................... 79
MARKETING AND PROMOTION .......................................................................... 79
MAINTENANCE/REPLACEMENT SCHEDULES .................................................. 80
EVALUATING/MEASURING SUCCESS .................................................................. 81
DID YOU MEET THE PROJECT GOALS AND OBJECTIVES? ............................ 81
CHANGES TO THE PROJECT.............................................................................. 82
APPENDIX ................................................................................................................ 83
INTERPRETIVE GLOSSARY ................................................................................ 84
SELECTED RESEARCH INSTITUTIONS IN CALIFORNIA................................... 97
BIBLIOGRAPHY FOR INTERPRETIVE PLANNING ............................................ 103

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WORKBOOK FOR PLANNING INTERPRETIVE PROJECTS IN CALIFORNIA STATE PARKS

iii
BEFORE YOU BEGIN

HOW TO USE THIS WORKBOOK INTERPRETIVE PLAN to organize the


essential elements that will comprise
your plan. This section gives particular
This workbook has been created to help attention to the project's goals and
you develop practical plans for objectives, themes, storylines, and
interpretive projects within California interpretive design concepts, as well as
State Parks, whether a visitor center, other activities that may affect the
audio-visual program, historic setting project. Every project will be different.
exhibit, demonstration area, traveling Your written plan will be essential not
exhibit, or hands-on/discovery area, or only for directing the course of a project,
other projects. It explains key planning but also for justifying its direction.
concepts and outlines procedures for
developing, producing, and evaluating Most plans require SUPPORT
them. MATERIALS FOR INTERPRETIVE
PROJECTS. These are related
The easy-to-use format offers checklists elements, essential to the development
to provoke critical thinking about of any interpretive facility or program,
interpretive projects and to insure that but are often overlooked in the planning
all aspects have been carefully process. This section focuses on the
considered about any given project. graphics inventories, artifacts/art
The workbook is expected to be acquisition lists, special equipment lists,
"consumed" through your planning and etc. that you may need to produce to
analyses. Write notes in the spaces complete the project's planning.
provided and if more paper is required, Information is provided on how to
use the blank pages at the back of the organize or develop these materials.
book.
The APPROVAL PROCESS draws
The workbook is organized into seven attention to the procedures necessary to
main sections. The BEFORE YOU gain project approval. FOLLOW
BEGIN section takes you step-by-step THROUGH picks up the process from
through the research and analyses that working drawings, finished text, etc.,
must precede any well-conceived through contracting, installation, and
interpretive plan. Record your park's maintenance---the steps that transform
special requirements, concerns, your vision into reality.
concepts, and ideas, along with other The last section, EVALUATING and
pertinent notes in the spaces provided, MEASURING SUCCESS, takes a close
to begin focusing your plan. After this look at the final, completed interpretive
evaluation is complete, decisions can be project to help you assess your project's
made that will be reflected in the written achievement. Did it meet the goals and
interpretive plan. objectives outlined at the plan's outset?
Were all the participants content with
Use the OUTLINE FOR WRITING AN the final product? Was the public

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BEFORE YOU BEGIN: How to Use This Workbook
supportive?
Interpretation is founded on the premise
Terms often used in the interpretive that knowledge deepens the park
planning process have been included in experience, providing lasting benefits
an Interpretive Glossary in the not only to individuals, but also to
APPENDIX. Definitions are offered to society in general. The formal
aid communication among interpretive standards for interpretation, established
planners. Also in the Appendix are a list by Freeman Tilden in 1957, remain
of Selected Research Institutions in relevant today. His approach to
California and a Bibliography for communicating with the public stressed
Interpretive Planning. six interpretive
principles:
Adapt this workbook to meet your own
particular interpretive planning I. Any interpretation that does not
requirements. Although every project somehow relate what is being displayed
will be unique, there should be sufficient or described to something within the
flexibility in the workbook to personality or experience of the visitor
accommodate nearly every interpretive will be sterile.
plan. This is a "living" document. Any
suggestions you may have for improving II. Information, as such, is not
the Workbook should be addressed to Interpretation. Interpretation is
the Interpretation Section of Park revelation based upon information. But
Services Division, whose staff will they are entirely different things.
produce new editions as needed. However, all interpretation includes
information.
THE ROLE OF PLANNING IN
INTERPRETATION III. Interpretation is an art,
The main purpose for any interpretive which combines many arts, whether the
project in California State Parks is to materials presented are scientific,
communicate with visitors. historical, or architectural. Any art is in
Interpretation can relate new some degree teachable.
information, stimulate the senses,
challenge the imagination, as well as IV. The chief aim of Interpretation is
incite new perspectives. Interpretation not instruction, but provocation.
enhances the public's understanding
and enjoyment of the natural, cultural, V. Interpretation should aim
and recreational resources in the to present a whole rather than a part,
California State Parks System by and must address itself to the whole
encouraging appreciation of their values. man rather than any phase.
Interpretation not only enables visitors
to better understand their relationship to VI. Interpretation addressed to
the environment, but also helps to children (say, up to the age of twelve)
promote the preservation and should not be a dilution of the
sustainable use of resources within and presentation to adults, but should follow
beyond State Park boundaries. a fundamentally different approach. To

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BEFORE YOU BEGIN: The Role of Planning in Interpretation
be at its best it will require a separate just knowledge but that rarer and more
program. precious commodity, wisdom.
Tilden's principles have stood the test of Interpretation does not just inform us but
time. In more recent years, Sam H. pushes us to a deeper and more subtle
Ham in his book, Environmental understanding of some aspect of the
Interpretation, has distilled the world around us. Really interpreting is a
interpretive approach to four main ideas: difficult and challenging business. Only
a few museums really grasp this. Only
1. Interpretation is pleasurable. a few grasp it because most history
museums still bear traces of their
2. Interpretation is relevant. unreflective, celebratory origins. And
regardless of their public posture, many
3. Interpretation is organized. museums still adhere to---or are trapped
in---old ways, old assumptions, old
4. Interpretation has a theme. values.

Often the interpretive meaning---its California State Parks' interpretive


relevance---is overlooked in museums facilities provide visitors with the most
and visitor centers. Kenneth L. Ames tangible evidence of the work the
commented in his book, Ideas and Department performs and its worth.
Images: Developing Interpretive History These places, that are so critical for the
Exhibits: communication of our messages,
require a substantial commitment of
The place of interpretation time and energy directed toward
remains unclear in part because many planning, to insure we properly
institutions have only a vague notion of communicate with the visiting public.
what "interpreting" means. For many it Too frequently interpretive facilities
seems to mean merely doing descriptive prove not only to be very expensive to
history or narrating stories. Stories can produce, but also fail to meet the
be important but to truly interpret planners' original vision or the public's
something, to truly interpret that story, expectations.
we have to dare to suggest what it
means. To interpret something means
ultimately to evaluate it, thoughtfully and
critically. This means museums have to
step outside their own culture and its
prevailing wisdom to discover and
evaluate the ramifications of whatever
topics they study. It means they have to
take an informed stand based on
responsible and extensive analysis.
Putting it in different terms, interpreting
means demonstrating why something
matters, how it has made a difference.
Ideally, interpretation helps us gain not

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BEFORE YOU BEGIN: The Role of Planning in Interpretation
What went wrong?
Knudson, Douglas M., Ted T. Cable,
The process of interpretive planning and Larry Beck
challenges us to learn from past Interpretation of Cultural and
mistakes, to understand our audience, Natural Resources. Venture Publishing,
the resources at hand, and the ideas Inc. State College, Penn., 1995.
that must be communicated. It can be
like walking a tight rope, balancing Sharpe, Grant W.
public use and access with resource Interpreting the Environment.
protection, weighing design concepts John Wiley & Sons. New York, 1982.
against project funding, or steadying
labor-intensive historic accuracy with Tilden, Freeman
available maintenance resources. Interpreting Our Heritage. The
Properly analyzing your situation, setting University of North Carolina Press,
goals and objectives, establishing Chapel Hill, 1977.
themes, researching content, creating
workable design concepts, precisely
budgeting the project, and evaluating its WHY IS THIS PROJECT NEEDED?
strengths and weaknesses, before and
after implementation, are key to the
success of a project. Before proceeding with any in-depth
analysis, consideration should be given
Good interpretation will make a to the impetus for the project. What is
difference in people's lives. A well- its justification? What is the present
planned interpretive project will not only level of interpretation? What works? Is
be favorably received by park staff and there a problem?
the public alike, it will also demonstrate
money wisely spent. Questions should also be asked about
the project's feasibility:
Useful References:
 Are there sufficient resources
Ames, Kenneth, Barbara Franco, and L. available---funding, staff, existing
Thomas Frye, eds. collections, etc.?
Ideas and Images: Developing  Does the interpretive significance
Interpretive History Exhibits. American to the park warrant the anticipated
Association for State and Local History. expenditures of money and resources?
Nashville, Tenn., 1992.  Are staff available to work on the
planning team?
Ham, Sam H.  Is this the right time to begin the
Environmental Interpretation: A project?
Practical Guide for People with Big  Will this project duplicate existing
Ideas and Small Budgets. North interpretation elsewhere in California
American Press. Golden, Colo. 1992. State Parks?

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BEFORE YOU BEGIN: Why is This Project Needed?
Example for a project's justification:
Consider the value of the following to
the park: Information for visitors at
_____________ State Park is
• no interpretation available inadequate. Orientation to the park's
• preservation of park resources services, geography, recreation,
• principal park themes not met sightseeing choices, safety concerns,
• orientation to new areas needed and the natural and cultural history of
• out-of-date interpretation the park is practically nonexistent.
• worn-out facilities Developing exhibits has been a long-
• old technologies time goal for the park. The cooperating
• visitors aren't interested association has committed to fully fund
• new information available new visitor center exhibits by next fiscal
• facilities improved/expanded year. A planning team can be
• new funding available assembled from available staff to work
• visitation/visitors have changed on the project during off-season winter
• long-term priority for park months.
• growing interest in subject
• recently donated collections Now, justify your project:
• recently donated property,
building, or site
• traveling exhibit to highlight park
• exhibition to complement
traveling exhibit
• project will attract new visitors
• safety concerns
• park resources not accessible
• new technology available
• project to complement staff
activities
• staff availability
• anniversary date of an event
• political priority

STOP!! Are you ready to proceed? Is


the project feasible? If there is no staff
time available or funding/support in the
foreseeable future, consider postponing
the project's planning for a time or
reconsider the project altogether.

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BEFORE YOU BEGIN: Why is This Project Needed?
ASSEMBLING A TEAM builders, etc.? Your team must decide
whether or not to use skilled staff within
the department, well-trained or qualified
Who will lead the project? This person docents, or to hire consultants. Your
is essential for ensuring that project may need to integrate in-house
communication lines are open, that and contract personnel to establish a
team members mutually respect each team.
other and are accountable to the team
process, and that the planning team is
committed to a high standard of quality. Consider the individuals who will
Choose the leader/coordinator provide:
carefully. That person will be
responsible for: • leadership/coordination
• subject area expertise
• Scheduling meetings, • research
• Keeping the project focused, • interpretive planning
• Involving appropriate people, • media planning
• Assuring that tasks are assigned and • architectural planning
completed, and • landscape planning
• Helping the team reach consensus. • public meetings facilitation
• registration
New interpretive facilities may affect • curatorial analysis
more than just visitors. Be sure to • interpretive plan writing
involve many perspectives when • furnishing plan writing
planning a project. Identify who is to be • graphics inventory
involved in the planning process, what • artifacts/art acquisition
their responsibilities will be, and how • design
conflicts will be resolved. Often • working drawings
balancing the needs of the various team • copyright research
players may prove to be as difficult as • budgeting
finding the funding to develop a project. • exhibit plan specifications
Everyone involved will bring to the • ext writing
process their own expertise, priorities, • taxidermy
and prejudices. The team should be • computer programming
flexible enough to accommodate • reproductions & equivalents list
changing concepts and have enough • mounted specimens searches
courage to drop favorite ideas that may • cataloging artifacts
not be effective. • acquisition & purchasing
• security planning
The composition of the team will vary, • contract development
depending upon the size and type of the • contract management
project, from a few people to a large, • facilities development
interdisciplinary team. Will outside • construction & installation
contractors or volunteers be employed • artifact conservation
as researchers, guest curators, exhibit • house museum installation

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BEFORE YOU BEGIN: Assessing the Existing Situation
• audio-visual production • educators
• teachers' guides & packets • docents/volunteers
• brochures, exhibit catalogs • adjacent landholders
• fund raising • interested public
• public relations • staff in related agencies
• promotional events • Chamber of Commerce
• follow-up evaluation
• warranty work
• revisions to the project
Identify the individuals who will work
Planning may proceed more rapidly together as the project planning team
during the off-season, when there are and their respective roles.
less demands upon staff. In some
instances, the planning workload may Develop a plan for communicating
fall to one or two people. They must (information received and delivered)
make sure that the lines of with the above people in public
communication remain open to the rest meetings, informal gatherings, one-
of the park staff and any interested on-one, newsletters, workshops, etc.
public. Involving staff at all levels is
important.

Be sure to discuss the project with the


following individuals:

• park superintendent
• visitor services staff
• park visitors
• cooperating association
• all staff
• park interpreters
• curator, collections manager
• special interest groups
• organizations providing funding
• historians
• biologists
• archeologists
• recreation specialists
• maintenance staff
• ethnic/cultural group representatives
• media experts
• landscape architects
• disabled community representatives
• conservators
• designers/artists

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BEFORE YOU BEGIN: Assessing the Existing Situation
ASSESSING THE EXISTING
SITUATION

Planning interpretive projects begins


with the evaluation of existing
conditions. The opportunities and
constraints that they present must be
understood fully before your project can
advance.

Planning Documents

Be aware of planning that has preceded


this project, and how it may influence
the project's direction. What planning
documents have been developed for the
park over the years? Is there a General
Plan for the park, and what direction
does it set for the park? Is this project
one of the objectives considered
essential for meeting those aims? What
concepts should be incorporated into
your interpretive plan?

Review:
• general plan
• interpretive prospectus
• general plan amendment(s)
• management goals and practices
• Department Administrative Manual
• Department Operations Manual
• scope of collections statement
• previous interpretive plans
• old furnishing plans
• earlier exhibit plans
• feasibility studies
• historic structures reports
• resource inventory(ies)
• unit files, unit histories
• inventories
• cooperating association plans
city/county general plans
Note any relevant documents and any
key concepts they may contain:

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BEFORE YOU BEGIN: Assessing the Existing Situation
The Interpretive Project. Checklist:

What park resources are to be • department resource inventories


interpreted? Examine the resources in • historic structures reports
light of their significance and • special studies
uniqueness. • archeological reports
• photographic albums
• archival materials
Highlight any of the following factors that • museum collections
may apply: • recreational opportunities
• natural histories
• significance of the resources • patterns, cycles, processes
• location of the project • adaptations, interactions, behaviors
• new facility • cultural histories
• existing facility adapted for project • landscape features
• remodeling existing facilities • historic structures
• temporary installation • books, publications
• permanent installation • diaries
• part of 5, 10, or 20 year plan • historic graphics
• adapting structure for new use • recent photographs
• no facilities extant • existing exhibits
• field notes
Indicate the general opportunities • controversial issues
and direction that interpretive efforts • institutions with pertinent collections
should take: • resource people
• oral histories
References and Resources • correspondence files
• Internet
Determine what resources will provide • previous land owners
information about your subject area. • WPA reports
These resources may include: studies, • unit files
reports, archeological work, local and • long-time park users
regional experts, modern and historic ▪ includes knowledgeable park staff
images, existing interpretation, etc. Find and retired employees.
out about the various public institutions
and private collections which may hold
pieces of your park's past. Remember
to check bibliographies and other
sources. One reference may lead you
to other pertinent materials.

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BEFORE YOU BEGIN: Assessing the Existing Situation
Once you have determined the kinds of Related Resources and Interpretation
resources that could be available for
your project, investigate where they Parks, and the interpretive programs
might be housed. Consider state parks they offer, do not exist in a vacuum.
libraries, museums, archives, the There may be existing interpretive
department's central files, local facilities and programs outside the park
government offices, universities, private of a similar nature to those being
collections, etc. Use the references planned. Be sure to investigate them. It
below to help you compile a list of the may not be worthwhile or appropriate to
locations possibly holding relevant copy existing interpretation handled
resources for your project. For more satisfactorily at other nearby facilities
information on research refer to and programs. Contact and seek advice
Planning Strategies: Research Design from other nearby interpretive
(page 38). professionals. Ask them about
programs, facilities, budgets, audiences,
Useful References: and funding sources. Inquire if there is
APPENDIX B: Selected Research a need for the type of facility being
Institutions in California proposed.

Guide to California State Parks


Photographic Archives. Check with:
California State Parks.
Sacramento, June, 1996. ▪ existing museums
▪ local historical societies
Morris, Patricia, ed. ▪ local, government operated parks
California State Parks Museum ▪ commercial parks
Directory. California State Parks. ▪ national forests
Sacramento, May, 1995. ▪ zoos
▪ commercial tours
The Official Museum Products and ▪ concessions
Services Directory. ▪ national parks
American Association of ▪ other state parks
Museums. Washington, D.C., published ▪ other community
annually. programs/events
▪ city government
California Library Directory, 1996. ▪ county government
Library Development Services ▪ other state agencies
Bureau, ▪ colleges/universities
California State Library. ▪ non-profit groups
Sacramento, 1996. ▪ botanical gardens
Identify relevant resource materials ▪ science centers
and where they can be found: ▪ resource centers

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BEFORE YOU BEGIN: Assessing the Existing Situation
Understanding the goals and objectives groups, and trends in the marketplace;
of nearby interpretive facilities will help chambers of commerce; and specialized
your team better define the proposed publications on marketing, which provide
project's purpose. Do not duplicate information on interests and attitudes of
services and programs already available different groups.
in the community.

Useful References: Define your park's actual, potential, and


target audiences in terms of these
Morris, Patricia factors:
California State Parks Museum
Directory. California State Parks. ▪ interests
Sacramento, May, 1995. ▪ resource familiarity
▪ general ages
The Official Museum Directory. ▪ time availability
The American Association of ▪ social context of their visit
Museums. Washington, D.C., published ▪ mobility patterns
annually. ▪ socio-economic background
▪ income
Smith, Betty Pease ▪ male/female ratio
Directory: Historical Agencies in ▪ proximity of residence to park
North America. American Association for ▪ access to the park
State and Local History. Nashville. ▪ motivation for coming
▪ use of leisure time
▪ relationship to subject matter
Note nearby interpretive facilities and ▪ school use
their focuses: ▪ education levels
▪ educational needs
Park Visitors' Profiles ▪ language skills
▪ disabilities
Who are your visitors and what are their ▪ ethnic/cultural identities
expectations? People who visit parks ▪ groups using the park*
are not homogeneous. The success of ▪ foreign visitors
your project may hinge on identifying: ▪ fee resistance
who is presently using the park, who is
not, and who would you like to have
come? What brings visitors to your *Organized groups may include:
park? What are their patterns of use? families, bus tour companies, day
How long do they plan to stay? What do camps, scouting organizations, clubs,
they gain from their visits? churches, fraternal organizations,
historical societies, etc.
Information may already be available on
your target audiences through local and Visitors bring with them their own
state government statistics on family/ perceptions of the world. It is important
household expenditures, lifestyle for you to have an idea of those views.

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BEFORE YOU BEGIN: Assessing the Existing Situation
Increasing awareness of your Machlis, Gary E. and Donald R. Field,
audience's needs can take several eds.
forms. Ask questions. Involve people On Interpretation: Sociology for
from within a culture that will be the Interpreters of Natural and Cultural
subject of your interpretation. Use focus History. Oregon State University Press.
groups. Try surveying your visitors. Corvallis, Ore., 1992.
From your analysis, what do you believe
are your visitors' requirements and McLean, Kathleen
expectations (beyond their immediate Planning for People in Museum
need to use the restroom, desire to shop Exhibitions. Association of Science-
for gifts, or to sit in an air conditioned Technology Centers. 1993.
space)? Understanding what motivates
visitors to come to parks and to seek out
interpretation will enable you to use the
best strategies and methodologies for
reaching your audience.

Estimate the number of visitors who will


be using the proposed interpretive
facilities. It will be important to the
design parameters of the project.
Determine expected peak visitation
numbers (such as after Thanksgiving),
as well "slow days." The expected
"carrying capacity" for groups, such as
organized tours and schools, should be
manageable not only in terms of the
staff, but also in terms of a site or
building's management and
preservation.

Useful References:

Ambrose, Timothy and Crispin Paine


Museum Basics. International
Council of Museums (ICOM). New
York, 1993.

Knudson, Douglas M., Ted T. Cable,


and Larry Beck
Interpretation of Cultural and
Natural Resources. Venture Publishing,
Inc. State College, Penn., 1995.
Who is your present audience:

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BEFORE YOU BEGIN: Assessing the Existing Situation
Who is your potential audience?

Who is your target audience?

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BEFORE YOU BEGIN: Assessing the Existing Situation
REQUIREMENTS and Consider:
SPECIAL CONCERNS  Why, how, when, and by whom
were collections developed; be aware of
any legal restrictions relating to a
Interpretive Objects collection or individual objects;
 The types of objects in the
Interpretive collections comprise objects collections, for example: "The Smith
that contribute to the sense of place. Family furnishings---a complete set of
These may include items that are 1890 tinsmith tools and equipment";
original to a site, period antiques or  Check the presence or absence
modern reproductions, or objects that of museum management records
otherwise support various interpretive (catalog cards, gifts and loan
themes. When planning an interpretive documents, etc.), specifically noting
project, consider the park's interpretive record types; and
collections. Their records, and any  Note other pertinent background
proposed major acquisitions need to be information pertaining to the collection.
analyzed. In consultation with the park's
collections manager, assess the Acquisitions for the interpretive project
collection's strengths, weaknesses, should be in agreement with your unit's
omissions, conservation needs, and mission and policies, as stated in the
security. (Reproduced objects, park's general plan (if available).
including those intended for use in living Generally, acquiring collections, other
history programs, demonstrations, and than reproductions for hands-on use by
environmental living programs, are staff or docents, should be guided by a
usually not considered part of the park's written scope of collections statement
formal collections.) (approved by the District
Superintendent), or specific approved
Capitalizing on the strengths of your furnishing (or exhibit) plans as they arise
park's collections may make the process out of the development process.
of development a lot easier and more Because storage, registration, and
effective. Collections may even define maintenance is expensive, acquisition
the direction of the project. When using should concentrate on immediate rather
a readily available collection, more time than on future needs. Before acquiring
can generally be directed toward the any new objects, consider the adequacy
planning and design aspects of a of available facilities and the staff time
project. required to protect and preserve them.
Again, any acquisitions should be made
Be aware of potential sources for in consultation with the park's collection
objects in your park. Collections may manager.
have been kept in storage---long held
for future exhibits and changing exhibits.
Also, libraries or archives may be
treated as a collection when they are
intrinsically valuable to the park project
or are of research importance.

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
How will objects be used: directly from the objects themselves, it is
generally an appropriate and desirable
▪ hands-on, discovery areas use for collections.
▪ visible storage
▪ living history programs  An image may be the best means
▪ travelling exhibits for interpretation, when objects could be
▪ outreach programs harmed by continuous or repeated
▪ computer displays display, or when they are rare or fragile
▪ formal exhibit cases and beyond the Department's ability to
▪ "suitcase exhibits" for schools protect them. (The use of images may
▪ research be subject to intellectual property rights
▪ replica sales restrictions.)
▪ indoors
▪ outdoors  Interactive interpretive methods---
▪ house museums touch tables, living history, and
▪ historic setting exhibits environmental living programs---all
▪ photographic displays involve intensive "hands-on" use of
▪ demonstrations---scouts, schools objects. Although potentially meaningful
▪ environmental living programs to the user and visitor, these
▪ guided tours demonstrations accelerate wear and
▪ exhibit van/trailer may result in the total loss of objects.
▪ illustrations in publications Extended hands-on use is inappropriate
for most museum objects, and modern
Facility or program use will dictate the substitutions should be sought. Hands-
kind of objects that are gathered for an on use of artifacts requires the
interpretive project, whether original, completion of an "Authorization for
typical of the period, reproduction, or Extended Hands-On Use" form (DPR
replica. Individual objects vary in 934).
durability and significance. Their
selection must conform with their Interpretive objects in a unit's collection
expected use. Each must be evaluated are subject to the same policies and
by a museum curator on a case-by-case procedures that affect all museum
basis before they can be authorized for collections under the care or custody of
use in a project. the Department of Parks and
Recreation. These are outlined in the
Every situation will have to be closely Department Operations Manual and in
analyzed. Some typical situations are the Museum Collections Management
listed below. Handbook. Objects acquired as an
interpretive asset and maintained as a
 Through careful planning, resource are a continuing responsibility.
monitoring, and strategic mitigation, They require research, curatorial care,
objects can be displayed in formal conservation and preservation. It is
exhibits without jeopardizing long-term important to carefully consider and
preservation. Because exhibitions allow review the Department's needs when
many people to view, enjoy, and learn considering collections acquisitions.

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Department of Parks and
Ongoing collections management tasks Recreation. Sacramento, 1986.
are required of every park with
collections. Objects on exhibit and in
storage must have a completed Notes on Collections being
housekeeping/maintenance schedule considered for the Interpretive
(DPR-473 form) on file to ensure their Project:
proper maintenance. Staff should be
trained in curatorial methodology to
properly preserve and interpret the
collections.

Museum collections security involves


protecting exhibited and stored objects
from environmental damage, natural
disasters, and from intentional or
unintentional human interaction. You
should discuss with the collections
manager the security measures in place
at your park and those security
measures that will be needed for your
project. Emergency plans that address
theft, vandalism, flood, earthquake and
fire dangers should be developed by
staff and incorporated into the overall
security for new and existing exhibits
and storage areas.

Emergency planning should identify


potential risks to the collection and
methods for protecting objects from
such risks. The plan should list objects
of irreplaceable value to the unit. In an
emergency, the list could be used to
evacuate objects in priority order of
importance (see the Department's
Operations Manual).

Useful References:

"Museum Collections Management,"


Department Operations Manual.
Museum Collections Management
Handbook.

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Graphics ▪ California State Library
▪ college & university libraries1
Graphics are critical to nearly every ▪ Library of Congress
interpretive project, whether used as ▪ California State Parks' libraries2
period objects for living history activities, ▪ public libraries3
depicting lifeways or events in an exhibit ▪ private libraries and archives4
at a visitor center, or illustrating an ▪ California State Archives
orientation video. Graphics can be: ▪ National Archives
petroglyphs and pictographs, historic or ▪ California Historical Society
modern photographs---black and white ▪ historical societies5
or color---sketches, woodblock prints, ▪ The Oakland Museum
etchings, lithographs, paintings, maps, ▪ historical museums6
charts, architectural drawings, films, ▪ natural history museums
video tapes, computer-generated ▪ government agencies
images, and works created specifically ▪ college & university departments
for a project. They may represent a ▪ private collections
time period, a culture, spacial distances, ▪ Smithsonian Institution
a landscape, or an emotion---often ▪ National Park Service
capturing the imagination and explaining ▪ United States Geological Survey
without words. ▪ National Geographic Society
▪ American Film Institute
Graphics can be located through a ▪ commercial archives/collections7
number of sources. When going to an ▪ business & corporate archives8
institution to research images, be sure ▪ publishers
to bring along an outline of ideas and ▪ newspapers
concepts that may be incorporated into ▪ churches
the project. During early planning ▪ art museums & galleries
stages, photocopies of an image may be ▪ Internet
all that is needed. Create a Graphics
Inventory, referencing the images being Examples:
considered for the project (see
SUPPORT MATERIALS FOR 1 UC Davis Shields Library,
INTERPRETIVE PROJECTS). Later, Stanford University Special Collections,
when more definite decisions are made Beinecke Rare Book and Manuscript
about the project, better quality images Library at Yale University
can be obtained. 2 California State Railroad Museum
Library & Archives, Marshall Gold
Explore the following sources for Discovery SHP library
graphics: 3 San Francisco Public Library,
Denver Public Library, New York Public
▪ California State Parks Library
Photographic Archives 4 Society of California Pioneers
▪ The Bancroft Library, UC 5 American Antiquarian Society,
Berkeley Worcester, Mass.; Chicago Historical
▪ Henry E. Huntington Library Society; New York Historical Society;

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Oregon Historical Society; San Diego indicate the source with a "courtesy of
Historical Society ..." line. (Refer to the Guide to
6 Amon Carter Museum, Fort Copyright Research for a more
Worth, Texas; Buffalo Bill Historical information on copyright.)
Center, Cody, Wyoming; Henry Francis
duPont Winterthur Museum, Wilmington, Useful References:
Delaware; Los Angeles County Museum
of Natural History; Mystic Seaport; The APPENDIX B: Selected Research
Thomas Gilcrease Institute of American Institutions in California
History & Art; Shelburne Museum; Applegate, Brenda
Southwest Museum; The Museums of Guide to Copyright Research.
Stonybrook Park Services Division, California State
7 Bettmann Archives, Culver Parks. Sacramento, March 1996.
Pictures, Pat Hathaway Collection,
Solotype, Time-Life
8 Wells Fargo Bank History Room, Notes on Graphics:
Sunkist Growers

Images selected for any interpretive


project should:

• Engage the visitor;


• Convey a message, as well or better
than words;
• Fit thematically;
• Not overwhelm the story or object;
and
• Have the proper copyright
clearances.

It is very important when seeking


graphics for an interpretive project, that
you obtain an understanding of their
copyright status. Using an image for an
exhibition, publication, or film is a form
of reproduction that may violate
copyright law, if the work being
duplicated is copyright protected. Be
sure to investigate its status. Drawings,
paintings, prints, etc. older than 75
years may be in the public domain and
may not require permission to utilize
them. However, whenever using
images from another institution, always

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Culturally Sensitive Subjects interconnected whole. At the same
time, an assumption cannot be made
California State Parks serves diverse that all Native American cultures view
audiences. Visitors represent many life the same way.
ethnic/cultural groups, as well as foreign
countries. When developing a project, At the beginning of the planning effort, it
you may be confronted with some is important to involve the elders and
potentially controversial issues. The spiritual leaders of the Native American
team must decide if and how this group being interpreted, as advisors.
material will be presented or addressed. Interpretive plans and objects for display
For instance, a question of "voice" should be reviewed by them to ensure
arises when the staff developing a the messages are accurate and the
project is of a different culture than the objects designated for display are not
audience or the subject of the project. sacred or sensitive. Do not assume that
Whose voice will be represented? because an object is a contemporary
Whose voice will dominate the project? reproduction, it will not be viewed as
Will there be multiple voices expressed? sacred or sensitive, even if it is made by
Everyone's perspective or "truth" is not a non-Indian. An object may have
the same. meaning to Native Americans because
of what it symbolizes.
Exhibits and interpretive programs are
powerful media. Your programs can Another important reason to involve
affect how visitors view certain ethnic Native Americans in an interpretive
groups---not only how they existed in project is to insure the project is in
the past, but also how they are compliance with the Department's
perceived today. The comments here policies related to the Native American
mostly relate to exhibits and programs Graves Protection and Repatriation Act
illuminating Native American cultures. of 1990 (NAGPRA). NAGPRA is a
However, they can apply to any legislated attempt to redress historic
interpretive exhibit or program that injustices to Native Americans. The law
promotes an understanding of belief requires the repatriation of Native
systems and historical points-of-view American human remains and funerary
different from those held by most objects, including those made to
visitors. accompany burials, as well as sacred
objects and objects of cultural patrimony
The traditional anthropological approach (as defined by the law).
may not be the best way to interpret
Native American cultures. That Most materials within the Department's
conventional method compartmentalizes collections have been evaluated.
various aspects of a culture into However, to determine whether an
subjects: language, settlement patterns, object is sacred, culturally sensitive, or
religion, subsistence, clothing and originated from a burial, you should start
adornment, etc. These divisions are by communicating with the Department's
seen as artificial to most Indian people, NAGPRA coordinator in the Park
who view life as a seamless, Services Division. The Department's

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
NAGPRA compliance is being
coordinated by that division. Having ▪ Avoid stereotypes.
consulted extensively with Native
American individuals and groups, the ▪ Interpret objects fully and
coordinator may be able to provide you accurately.
with the names of Native American
advisors in your area. ▪ Involve native people in
interpreting their own culture through
If the culturally affiliated tribal elders and hands-on interpretation, design,
religious practitioners feel that certain demonstrations, living history, leading
objects should not be displayed, it is tours, etc.
best to follow their wishes.
Furthermore, if local tribal members ▪ Represent objects as being part
believe that an object might be subject of a whole cultural system.
to NAGPRA, California State Parks'
Park Services Division should be ▪ Use the culture's language in the
notified immediately. interpretive project. This is an important
The portrayal of Native Americans or element that demonstrates respect,
other groups should be done with however be certain translations are
respect and objectivity. It requires an correct.
openness to new ideas, multiple points
of view, and diverse cultures. It also ▪ Use art produced by Native
involves proactivity and tolerance. What Americans, when possible.
connotes "respect" among one group of
people may not be the same or obvious ▪ Do not assume that the views of
when dealing with unfamiliar cultures. one Native American group or individual
will apply to other Native Americans.

The following checklist may be helpful: California State Parks should take the
initiative and serve as a catalyst for
▪ Identify and involve culturally promoting public discourse, leading to
affiliated groups in the planning process. interracial understanding, tolerance, and
respect.
▪ Be sure the display of ceremonial
regalia will not offend the Native
American group it represents.

▪ Native American cultures in the


exhibit should be interpreted as "living
cultures," not just existing in the past.
Avoid the use of past tense.

▪ When possible, personalize the Useful References:


interpretation by featuring known
historical or contemporary individuals. Five Views: An Ethnic Historic Site

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Survey for California.
California Department of Parks
and Recreation. Sacramento, 1988.

Karp, Ivan and Steven D. Lavine, eds.


Exhibiting Cultures: The Poetics
and Politics of Museum Display.
Smithsonian Institution Press.
Washington, 1991.

Machlis, Gary E. and Donald R. Field,


eds.
On Interpretation: Sociology for
Interpreters of Natural and Cultural
History. Oregon State University Press.
Corvallis, Ore., 1992.

Note ethnic/cultural groups in your


area that could be involved in the
interpretive planning:

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Limitations to Access or Other Alternatives. Consider how
these could be decreased or eliminated
There may be a number of serious with the development of your project.
access issues to be discussed as part of
the project's planning. Admission to
facilities or activities may be limited by Note any barriers to access that may
several situations, some of which may be a problem for your project and
be modified. how they might be overcome:

What factors might restrict or affect


passage to or through any of the
proposed facilities or activities?

▪ weather
▪ architectural barriers
▪ floor loading
▪ ceiling heights
▪ power supply
▪ environmental conditions
▪ historic structure
▪ natural barriers
▪ visitor disabilities▪
▪ subject matter
▪ ongoing construction
▪ ongoing archeological
excavations
▪ habitat sensitivity
▪ environmental concerns
▪ language barriers
▪ lack of staff
▪ transportation
▪ communication methods
▪ nearby parking
▪ restrooms
▪ entrance fee
▪ physical risk
▪ equipment
▪ lack of outreach
▪ remoteness
▪ staff uninformed
▪ security
▪ periodic flooding

▪See next section: Barrier-Free Access

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Barrier-Free Access or Other against, or treated separately, because
Alternatives of their disabilities. In compliance with
this law, California State Parks may not
There are all kinds of barriers to access. refuse to allow a person to participate in
Our state's growing population is a service, program, or activity simply
becoming more culturally diverse. In because that individual has a disability.
addition, more and more foreign visitors Programs and services must be given in
are coming to California. Language an integrated setting, unless separate or
barriers present an increasing problem different measures are necessary to
for communication within State Parks. ensure equal opportunity. Even if a
Knowing your audience and their needs separate program is offered, individuals
can help you to devise solutions for may choose to participate in the
overcoming these barriers. standard program. State Parks must
ensure that communications with
Parks that offer visitors good physical individuals having disabilities are as
passage to interpretive facilities and effective as communications with others.
resources cannot be considered totally When necessary, State Parks must
accessible unless staff can also furnish auxiliary aids and services to
effectively communicate with visitors ensure effective communication, unless
who have disabilities. California State it would result in an undue burden to
Parks' policy is to provide an accessible staff or a fundamental alteration of the
environment in which all visitors are facility or program.
given the opportunity to understand,
appreciate, and participate in this state's
cultural, historical, and natural heritage. Consider how each of the following
might impact your audience:

Remember, people's personalities are ▪ signs


not consumed by their disabilities. A ▪ walkways, ramps, stairs, rails
disability is but one aspect, and usually ▪ light levels
not the dominant one, of each individual. ▪ counter and exhibit heights
Everyone likes to be considered a ▪ type style and size
person with unique feelings, thoughts, ▪ captioning
experiences, and abilities. Treat each of ▪ Braille text
your park visitors as an individual. ▪ assistive listening devices and
Many physical barriers are caused by other aids
attitudinal barriers which are often the ▪ accessibility levels posted
result of misconceptions and ▪ surfaces---flooring, paths, trails
unfamiliarity. ▪ printed scripts of A-V programs
▪ large print publications
In 1990, the Americans with Disabilities ▪ alternative media*
Act (ADA) became law. It directed that ▪ parking for disabled visitors
people with disabilities must be allowed ▪ easy access to public
to participate in regular programs and transportation
that they could not be discriminated ▪ seating meeting ADA standards

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
▪ talking maps appropriate and effective methods for
▪ text telephones (TDDs) making the project accessible. By
▪ drinking fountains, restrooms maintaining continuing, open
▪ shade-covered areas communication with your target
▪ staff sensitive to hidden audience and responding to their needs,
disabilities your project can be made more inclusive
▪ outreach to disabled communities and accessible.
▪ exhibit text in other languages
▪ brochures/booklets in other
languages
Useful References:
* Alternative media developed
specifically for disabled visitors: American Association of Museums.
interpretive walks, talks, The Accessible Museum: Model
demonstrations, Braille publications, Programs of Accessibility for Disabled
large print publications, captioning, and Older People. American
assistive listening devices, audio tours Association of Museums. Washington,
D.C., 1992.
ADA requires that a sign language or
oral interpreter be hired any time one is Porter, Erika
requested in advance by a visitor. All Visitors Welcome:
Accessibility in State Park Interpretive
Good interpretation always relates the Programs and Facilities. California
message to the audience, State Parks. Sacramento, 1994
communicating in a way that is both
understandable and provocative to the
individual listener. This requires the Note alternate forms of access that
interpretive planner to be sensitive to could be integrated into your
the interests and special needs of the planning efforts:
entire audience. A range of interactive,
touchable, and sensory interpretive
facilities and programs can help to
reinforce written or audible information
for many visitors. Refer to All Visitors
Welcome: Accessibility in State Park
Interpretive Programs and Facilities for
ideas, from personal services to the
alteration or development of accessible
facilities.

When in doubt about a proposed facility


or program, contact representatives of
the affected disabled community near
the park. They can best advise your
planning team about the most

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Related Use of the Space/Facility have a cost that can affect budgets,
timetables, and daily operations
Parks may develop and promote their (security, scheduling, supervision of
credibility by offering activities and staff, etc.). Planning for these activities
facilities to complement and support should be considered well in advance of
their interpretive project(s). These might the project's final development stages.
include a laboratory or research space;
an auditorium for special events and
interpretive activities; a classroom for Checklist:
onsite school programs; or a
demonstration area; to name just a few ▪ contact station
examples. More in-depth or specialized ▪ security area
information often can be provided in ▪ guest book/register
these facilities that will be of interest to ▪ suggestion box
many people. They can help to create ▪ temporary exhibits
community involvement, pride, ▪ traveling/changing exhibitions
increased park attendance, greater ▪ collections storage
revenues, and media exposure. ▪ storage for sales area
▪ volunteer storage space
Special programming can also be ▪ restrooms
directed toward specific segments of ▪ research area
that audience, such as school children ▪ library and archives
or people with disabilities. Setting aside ▪ auditorium
an area for temporary or traveling ▪ lounge for staff and volunteers
exhibitions, for example, can be ▪ audio-visual area
particularly useful for showing aspects ▪ scientific laboratory
of the park that change with the ▪ insect zoo
seasons, or for reflecting upon the site's ▪ discovery room
special relevance to topical issues. ▪ planetarium
Introducing an element of change can ▪ interpretive garden
encourage return visitation. ▪ nature trail
▪ boardwalk/overlook
Food and drink may be required for ▪ art gallery
special occasions like receptions, ▪ aquarium
exhibition previews, evening ▪ staff offices
entertainment, or cooperating ▪ conference room/staff training
association or corporate/sponsor room
hospitality events. These uses may ▪ classroom
bring in new audiences to the ▪ conservation laboratory
space/facility, serving people who may ▪ living history programs
not have previously come to the park. ▪ demonstration area(s)
▪ historic re-enactments
A principal consideration should be how ▪ workroom
well the proposed activities relate to the ▪ exhibit design and construction
concept or goals of the project. Some shop

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
▪ period craft work areas
▪ Chautauqua stage
▪ food service
▪ kitchen/catering facilities
▪ interpretive sales/gift shop
▪ cooperating association office
▪ cooperating association storage
▪ janitorial office
▪ janitorial storage area and sink
▪ picnic area
▪ special events activities area
▪ rest area for visitors
▪ baby changing facilities
▪ laundry facilities
▪ living history storage space
▪ Junior Rangers storage
▪ Junior Lifeguard storage

The best planning will reflect upon all


the adjacent uses that could potentially
revolve around the interpretive
facility/program. Assess these
relationships in terms of primary and
secondary needs and determine how to
smoothly integrate them into the project.

Note proposed adjacent uses and


their relationships to the interpretive
project:

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Revenue Generation and Alternative ▪ art festivals
Uses ▪ carnivals
▪ handcraft fairs
Give attention to the interpretive ▪ farmer's market
project's revenue generation potential ▪ orange festival
and any possibilities for concession ▪ bird watching/whale festivals
activities, including special events, at the ▪ parades
outset of planning. Proposed revenue ▪ old-timers day
ventures should reflect positively upon ▪ ethnic programs
the mission and themes of your park ▪ holiday festivals
and should accommodate park visitors' ▪ fandangos
needs and interests. Try to respond to ▪ antique machinery
visitors' requests and community needs demonstrations
if you can, but not at the expense of the ▪ storytelling activities
park's overall objectives. ▪ bird watching events
▪ eagle tours
Significant opportunities may exist to ▪ fall flyway festivals
"theme" a particular activity, giving it a ▪ bat flight breakfast
special feel or distinctive concept related ▪ geology walks
to the park. A little imagination and flair ▪ cemetery tours
can provide not only an enjoyable and ▪ flower festivals
different experience for visitors, but also ▪ horse-drawn vehicle activities
revenue for the park. Some facilities ▪ holiday special events
may be adapted with little or no impact ▪ harvest fairs
on the space, if forethought has been ▪ jazz festivals
given to the activity during the initial ▪ staged plays and programs
planning phases. ▪ fishing derbies
▪ food festivals
▪ commercial tours
Consider the following revenue sources ▪ training programs
or alternate uses: ▪ candle-light tours
▪ astronomy/star talks
▪ entrance fee collection ▪ Native American big times
▪ performance venues ▪ weddings
▪ concession-operated store ▪ radio or television events
▪ cooperating association sales ▪ dramatic presentations
▪ receptions ▪ special exhibitions
▪ banquets, dinners, potlucks ▪ fee-based interpretation*
▪ concerts ▪ souvenir replicas
▪ music festivals ▪ audio-video tapes
▪ athletic events ▪ audio tapes
▪ folklife festivals ▪ publications, postcards
▪ competitions ▪ posters, maps
▪ demonstrations ▪ movie location site
▪ film festivals ▪ mail order catalog

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
▪ interpretive concession (electricity, counters, storage space,
▪ convention site special lighting, sound systems, audio-
▪ organizational meetings visual equipment, kitchen facilities, sales
▪ fund raising events area, etc.) to accommodate proposed
▪ film locations alternative uses. Are your planned
▪ host for conference/workshops activities compatible activities with the
▪ exhibition previews structure(s) and setting(s) of the park?
▪ informal education programs Be sure they are accessible to all
▪ craft exhibitions visitors.
▪ dance performances
▪ demonstrations of museum skills
▪ training events for park Useful Reference:
professionals
▪ cook-offs Porter, Erika R.
▪ rental space All Visitors Welcome:
Accessibility in State Park Interpretive
Programs and Facilities. California
* Fee-based interpretation may include: State Parks. Sacramento, 1994.
walking tours, bus tours and other
special request tours, seminars and Knudson, Douglas M., Ted T. Cable,
other programs, environmental and Larry Beck
education, special events (e.g. artists in Interpretation of Cultural and
the park, music festivals, living history Natural Resources. Venture Publishing,
weekends, field seminars with guest Inc. State College, Penn., 1995.
speakers, etc.).
Notes on the project's revenue
Retail sales deserve an entire book generation potential:
directed toward that subject alone. Try
to reflect the theme and the identity of
your park project in the range of items
offered for sale. People generally like
mementos clearly linked to the sites
they visit. Develop an understanding of
your audience/customer, their interests,
and needs. Let people have access to
the goods. They may be more likely to
buy items they can inspect. Also,
remember to budget for a certain
amount of theft and shrinkage
(breakage, out-of-date stock, etc.). Try
to meet customer requests, but not at
the expense of your overall objectives.

Consider the modifications or additions


that will have to be made to the space

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Modifications to the Building or ▪ Document modifications.
Setting ▪ Be aware of safety
considerations and health
If this project will be in a natural/cultural hazards.
setting, how will it impact the site? ▪ Assign and adhere to load limits
Public Resources Code 5024 requires in buildings.
that any building over 50 years of age ▪ Preserve the viewshed.
must be evaluated for its historical ▪ Preserve the historic landscape.
significance. When a building is ▪ Complete California
considered significant, 5024.1 requires Environmental Quality Act
consultation with the State Office of (CEQA) review.
Historic Preservation in the early ▪ Complete 5024 review.
development stages of a project.
Mitigation of the project's impacts may Notes on possible building or site
be a condition of its advancement. alterations:
Some aspects of this consultation and
review have been delegated to
California State Parks. Contact your
district historian or the department's
Service Centers for advice.

Avoid ruining pristine areas and scenic


views with interpretive signs and
displays. Sometimes it is better to let
the resources speak for themselves. A
brochure or leaflet may also be a more
appropriate method for communication.

Determine if there will be adequate


future funding to maintain the building,
facility, or site when there is a need to
repair or replace the roof, walls, plaster,
gutters, windows, lighting, flooring,
hardware, plumbing, furniture, heating
and cooling systems, alarms, trails,
fences, signs, plantings, etc.

Checklist:
▪ Provide access with the least
impact to the resources and
structures.
▪ Offer alternative methods of
access for inaccessible areas.
▪ Limit structural changes.

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Staffing Considerations ▪ archivist/librarian
▪ restoration specialist
The staff of an interpretive facility should ▪ volunteer coordinator
reflect its nature and purpose. ▪ docents/volunteers
Determine the work that needs to be ▪ bookstore management staff
performed and ensure that it is clearly ▪ security guard
someone's responsibility. By not ▪ public relations/marketing staff
identifying the workload at the outset of ▪ park aid
the planning process, vital operations--- ▪ trainers/teachers
administration, maintenance, security, ▪ audio-visual specialist
curation of collections, guided tours, ▪
etc.---may be left undone. When
planning a new project or modifying an
existing facility, consider who will staff Useful Reference:
and sustain it. Will the development be
truly feasible if there is insufficient staff Ambrose, Timothy and Crispin Paine
to maintain it? Will special knowledge or Museum Basics. International
skills be required for the project? What Council of Museums (ICOM). New
training will employees and volunteers York, 1993.
need?

Have you included requisite space in Notes:


non-public areas of the project to meet
the staff's (including volunteers)
particular concerns?

Consider these personnel, their roles,


and responsibilities:

▪ cashier/fee collector
▪ housekeeper
▪ maintenance staff
▪ guide
▪ custodian
▪ grounds keeper
▪ archeologist
▪ paleontologist
▪ historian
▪ on-site conservator
▪ park ranger
▪ museum director
▪ curator
▪ interpreter
▪ museum technician

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
Safety and Security ▪ slippery surfaces
▪ height of stairways and ramps
Concern for visitor safety and the
security of objects on display should Methods for mitigating threats to safety
begin with the planning and design and security:
phases for each interpretive facility. As
with any public or private establishment, ▪ security for collections storage
your park may be liable for an injury ▪ secure large objects
received there. Loss or damage can ▪ safeguard all objects
occur, whether intentional or accidental, ▪ photo documenting inventory
through floods, fires, earthquakes, or ▪ daily "walk-throughs"
other disasters, as well as through theft ▪ building occupancy limits
and vandalism. Develop the project in ▪ safety and directional signs
ways that will minimize or manage risks. ▪ sound control
▪ available first aid kit
Security is not only vested in the ▪ emergency plan in place
physical methods for safe guarding ▪ risk management plan in place
objects and buildings, but also in the ▪ security guard
people who oversee them and their daily ▪ first aid/safety training for staff
practices. Exposure to safety and ▪ opening/closing procedures
security problems may increase with ▪ cash handling procedures
staff carelessness, poor design and ▪ intrusion alarms
engineering, inadequate maintenance, ▪ vandalism
or other unsafe practices. ▪ defensive plants
▪ available phone radio
▪ background checks
Identify potential risk factors for your ▪ access to sheriff's office
project: ▪ insurance for special
events/movies
▪ lack of environmental controls ▪ emergency notification guide
▪ cleaning practices
▪ tripping hazards
▪ hanging objects and rigging Once an interpretive facility has been
▪ heights of overhangs developed, arrange for daily "walk
▪ counter heights throughs" to identify and resolve safety
▪ sharp objects and security concerns before they
▪ glazing materials become a problem.
▪ lighting---too bright or too dim
▪ open flames, fire
▪ electrical safety Useful References:
▪ animal bites, stings, etc.
▪ hot objects Museum Security and Protection: A
▪ fragility of objects Handbook for Cultural Heritage
▪ instability of interpretive objects Institutions.
▪ value of items on display International Council of Museums

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
(ICOM) and the International Committee Other Considerations
on Museum Security. New York, 1993.
What about the availability of resources
Porter, Erika R. for project development? Will there be a
All Visitors Welcome: storage area for newly acquired objects
Accessibility in State Park Interpretive for the interpretive project? Is there a
Programs and Facilities. California preparation area for cleaning and
State Parks. Sacramento, 1994. conservation work, house museum
mock-ups, preparatory exhibit
Ralph, Larry J. construction, etc.?
"Visitor Safety in Exhibit Design
and Production," Exhibitionist, Spring, While developing the project, consider
1993. creating a marketing campaign for the
completed project to maximize its
impact. (See the Marketing and
Notes on safety and security: Promotion section under FOLLOW
THROUGH for more discussions on the
subject.)

Notes:

______________________________________________________________________________
BEFORE YOU BEGIN: Requirements, Special Concerns
PLANNING STRATEGIES research, or the reproduction or
conservation of objects to be used in a
historic setting exhibit, 5024 and
Project Timetables California Environmental Quality Act
(CEQA) reviews, etc. Other work may
A detailed timetable should be prepared be interdependent or may occur
for every interpretive project, outlining simultaneously, such as the creation of
the critical path for decision-making and an exhibit catalog or promotional
any time considerations---historic materials.
anniversaries, building completion
dates, construction time frames, etc.--- A timetable or PERT chart should
that will govern the project's contain most of the following elements:
advancement. PERT---a "Program
Evaluation Review Technique" can  Assemble the Team
show all phases of the project, including  Plan to---
who is responsible and any critical due Assess the Existing
dates. It is a graphic tool---a flow chart Situation
that details the work to be done. Define Goals & Objectives
Research (consider
Briefly, a PERT chart shows the special situations--e.g. seasonal
relationship of one activity to another, changes)
which steps need to be completed first, Evaluate Collections
as well as any important due dates. Establish Themes
Each line or box on the chart is a job, Inventory Graphics
task, or activity that is part of the whole Prepare Audio-Visual
project. The lines represent the time Elements
required to complete each task. The  Write the Interpretive Plan
chart can track work to be done  Write the Furnishing Plan
simultaneously, as well as activities that  Prepare Preliminary Designs
must follow one another. Overlapping  Develop Preliminary Exhibit Plan
and interrelated activities are also  Budget---Consider Project
identified. Feasibility
 Revise Project ("too expensive"
Work backwards from the proposed or "not achieving objectives")
opening date to establish allotted time  Circulate for Department Review
frames for aspects of the project.  Involve Public in Review
Timelines for projects need to match  Arrange for CEQA, 5024 Review
budget allocations. Be realistic. Will  Acquire Objects---
there be other park commitments that Purchase
need to be addressed in this same Replicate
period? When creating a schedule, Preserve
allow sufficient flexibility to Conserve
accommodate unanticipated problems  Research Copyright/Permission
or delays. Some activities may require to Use
extensive lead time. These may include  Develop---

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Final Project Design
Text
Object Preparation for
Exhibit
Catalog Artifacts
Acquire Audio-Visual
Equipment
Develop Audio-Visual
Program
Test Ideas on Focus
Groups

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
 Contract--- (Refer to the example on the next page.)
Prepare
Advertise
Award Process
Contract Management
 Construction---
Carpentry, etc.
Walk-Throughs
Installation
 Train Staff/Docent
 Develop Maintenance Schedules
(DPR 473 forms)
 Marketing and Promotion---
Prepare Brochure
Develop Exhibit Catalog
Create Teachers' Guides
Write Press Releases
Produce souvenirs,
replicas
Promote Events
 Follow-Up---
Evaluate
Warranty Work
Repairs
Revision
Maintenance

Don't forget to incorporate anniversaries


and other critical due dates that will not
change within the timetable.

Useful Reference:

Bryan, Dave
"How the Exhibit Builder Can
Avoid Scheduling Mishaps," Exhibit
Builder. 6, No. 6, 1989, pp.34-40.

Prepare a draft timetable for the


project.

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Example of a project timetable.

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Defining Measurable Outcomes State Historic Park's buildings and sites,
to help them gain the most from their
Viewing and critiquing interpretive visit.
facilities elsewhere can help your team  Visitors will learn the importance
build a better understanding about the of preserving and protecting natural and
project's desired outcome. Also, visiting cultural resources in the park.
other sites may provide ideas that might  The staff at Castle Crags State
work for you, as well as a better Park will develop methods for showing
understanding of those that won't. park trails to visitors who cannot walk
them.
What kind of physical and emotional
involvement do you want visitors to have Interpretive Objectives are
with the park's resources? Determine measurable. Sometimes these are
what it is you would like to accomplish further refined as learning, behavioral,
with the project from the outset. Written and emotional objectives.
statements of goals and objectives will
become the basis for program policies. Learning Objectives---What do you want
They will also provide the public with a visitors to learn or remember?
clear understanding of the role and
purpose of your proposed project. Set Examples:
your goals early. Keep them simple.
Goals broadly outline what  Every visitor will be able to
interpretation aims to accomplish. identify the work performed by an early
Objectives describe how the goals will Californio vaquero.
be met in a general way.  Grade school students will
remember the reasons why Rootville
Interpretive Goals are general was established.
statements that express the things you  High school students will be able
would like to have happen, although to describe what the daily regimen was
they are not very specific or like for an enlisted soldier at Fort Tejon.
measurable.
Behavioral Objectives---What do you
Examples: want visitors to do?

 Visitors will be able to experience Examples:


the park using their different senses.
 Visitors will gain an appreciation  Grade school children will leave
for archeology and its role in revealing the park with one or two simple resource
the history of Monterey State Historic conservation measures to use at home.
Park's Cooper-Molera Adobe.  A majority of park visitors will
 Visitors will understand how the learn about the native plants in the area
different cultures in Old Town San and will be able to identify many of them
Diego's past related to the soil and the in the park.
landscape of the region.  Visitors will find the historic
 Visitors will be oriented to Shasta buildings in the park, after being

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
oriented to their location in the visitor the interpretation? Did their intellectual,
center. emotional, and behavioral responses
agree with your original intentions?
Emotional Objectives---How do you Were visitors satisfied with their
want visitors to emotionally relate to the experiences? Interpretive project
resources? How will they change or development should be a continual
alter their attitudes? What values do process of setting goals, verifying
you want them to take home? results, and refining the project. Only in
this way can you can be assured that
Examples: you are communicating with your
audience and that they understand your
 Visitors will develop an empathy message.
for the Chinese, who worked in the gold Useful References:
fields of California.
 Visitors will understand the value Doering, Zahava D. and Andrew J.
of recycling and will practice it regularly. Pekarik
 Visitors will value the pygmy "The Exhibition Dialogue: An
forest, treating it with respect and a Outline," Exhibitionist, Summer/Fall,
sense of stewardship. 1993.

Consider what you want your Veverka, John A.


interpretive project to communicate to Interpretive Master Planning.
park visitors. Several goals and Falcon Press Publishing Company.
objectives can be established for each Helena, 1994.
project. Park projects should be
developed to be more than
informational; they should be Note your preliminary interpretive
interpretive. goals and objectives for the project:

By defining goals and objectives, the


project can be evaluated at critical
points to calculate its effectiveness.
Evaluation---even before the project is
developed---allows alterations to be
made when they are least expensive to
the project. Evaluation should be built
into the interpretive planning process,
testing and fine tuning before final
development and installation.

Upon completion, evaluation will help


you measure the success of your
interpretive project and if your goals and
objectives have been met. Did visitors
to your project/program make sense of

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Research Design time for research. It is easy to be "led
astray"---away from your
After assessing the park's resources
and establishing the interpretive goals original focus. Refer to your outline
for the project, you will need to often.
formulate a plan to guide research. Ask
yourself, what is the "big idea" you wish When looking for materials for your
to convey through your project? project, be guided by the list of relevant
Examine the park's general plan resources and their locations, gathered
element or interpretive prospectus for earlier by your team. (See pages 10-11,
thematic direction. To help you stay Assessing the Existing Situation:
focused and organized, outline the References and Resources.) Compile a
concepts to be interpreted. The outline list of collections and institutions with
will allow you to understand what you pertinent materials to be examined and
know (or don't know), what is available, specific questions or concerns to be
as well as any limitations or addressed, to insure that research is
shortcomings in the materials. This will done carefully, comprehensively, and
serve as your research design. economically.

You may need to address these Develop regular procedures for the
informational needs in your research: conduct of your research. Record the
data you collect in a systematic manner.
 The identification of resources--- Use 3" X 5" cards and type your notes
plants, animals, historic sites, building or record the information using a
styles, collections; computer database. Be neat! If
 Factual points---names, dates, possible, photocopy materials to verify
events; errors in transcription. Be sure to keep
 Resource issues---natural track of authors, titles, dates, record
processes, implications of human books, etc.---any details about the
activities on species; information and where it came from.
 Cultural perspectives---multiple
points of view, cultural practices; and Look for appropriate images, as well.
 The values, meanings, and Historic photographs, drawings,
philosophies to be represented and paintings, maps, etc. may prove
interpreted by the project. informative and useful for illustrations in
the final project. (Review your notes on
Research will probably lead you to new Graphics---see pages 18-19.) Also,
areas of concern or to other valuable locate objects---historic artifacts,
information that might be incorporated in reproductions, modern equivalents, or
the project. (Some subject areas, mounted specimens, etc.---that might be
because of their complexity, may require applicable. (Refer to your notes on
the services of an outside expert or Interpretive Objects--see pages 15-17.)
scholar.) Projects should be based If possible, photograph items that might
upon the most up-to-date information be of value to the project. Note their
available. Be sure to allocate enough size, weight, condition, catalog number,

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
location, and any other facets that might arrange the material. Keep in mind the
be of importance. Again, keep track of project's interpretive goals and
objectives, which have been identified in
the information and sources in a the previous section. (See pages 36-37,
systematic manner. Planning Strategies: Defining
Measurable Outcomes.) Make sure
Remember, not everything has been your information is accurate. Be
recorded or saved. Research entails straightforward in your interpretation of
finding those things that have survived the material. Present it in a manner that
and analyzing them. As you gather the communicates the broadest
information and materials, examine understanding of the subject. There is
them critically for any biases. Ask never an excuse for inaccuracy.
yourself, are there errors? Is each
account objective? Was the author on In reporting your research clearly and
site at the time he/she wrote about an honestly, cite references, interviews,
event? Could he/she fully appreciate graphics, and interpretive objects with
the situation? In general, a report or footnotes or endnotes, and keep a
story's value increases in proportion to bibliographic list at the back of the
its nearness in time and space to the document. You may wish to follow the
witness and the events he/she bibliographic format employed in this
observed. Do not assume that because Workbook's "Useful References"
something or someone is old, that the sections. Your written report will
material you are examining is factual, become one of several resources used
tasteful, logical, well-designed, to develop the final interpretive plan. It
organized, up-to-date, old-fashioned, will also serve to justify and support the
unique or "typical of the period," etc. proposed direction taken by the project
and will become one of the principal
Historians refer to two types of sources: references used by interpreters
primary and secondary. developing programs on site. Your
report's usefulness will be dependent
 A primary source is from an upon its thoroughness, accuracy, and
event. relevance.
 A secondary source is about an
event. In summary, use the following basic
research procedures:
Primary sources are generally
considered more reliable than 1) Select a topic/theme.
secondary sources for information. Try
to base your interpretive project on 2) Outline the concepts to be
primary evidence whenever possible. interpreted.

Re-examine your original research 3) Find the facts. Track down all
outline. Once you have searched, relevant information.
recorded and evaluated the available
resources for the project, systematically 4) Record the information

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
systematically. Local History. Nashville, 1991.

5) Critically evaluate the information Life on the Edge: A Guide to California's


collected. Endangered Natural Resources.
BioSystem Books. Santa Cruz,
6) Arrange the material in a logical 1994.
pattern.
Nunis, Jr., Doyce and Gloria Ricci
Lothrop, ed.
7) Report your research results A Guide to the History of
clearly and honestly. California. Greenwood Press.
Westport, Conn., 1989.
Consider how important research is to Seale, William
California State Parks and to its role as Recreating the Historic House
guardian and interpreter of this state's Interior. American Association for State
natural and cultural resources. The and Local History. Nashville, 1979.
public has bestowed their trust in the
Department to properly represent
California's heritage. The Department's Outline the interpretive scope of your
interpreters have an obligation to portray project. Identify areas that need to
our state's past and present accurately be researched thoroughly.
and honestly.

Useful References:

Bean, Lowell John and Sylvia Brakke


Vane
California Indians: Primary
Resources. Ballena Press. Ramona,
1977.

Bean, Walton and James Rawls


California: An Interpretive History.
5th edition. McGraw. 1988.

Barzun, Jacques and Henry F. Graff


The Modern Researcher. 5th
Edition. Harcourt, Brace, Jovanovich,
Inc. New York, 1992.

Favretti, Rudy J. and Joy Putman


Favretti
Landscapes and Gardens for
Historic Buildings. 2nd Edition.
American Association for State and

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Educational Considerations measuring, gathering information, and
making inferences. Try to match
The California State Parks System learning styles with interpretive
preserves and maintains some of the techniques.
most significant natural and cultural
resources in the state, the nation, and Examples of learning styles and
the world. Because of this, our State techniques for effective learning▪:
Park interpreters have the responsibility
to provide programs and exhibits that  IMAGINATIVE:
reflect upon and communicate those Reasons--Asks, "Why?"
values and meanings to park visitors. Use components that move their
Having defined the learning objectives emotions; scenic treatments; human
early in the planning process (see pages and community elements; and period
36-37, Defining Measurable Outcomes), settings.
what main ideas or points should visitors
take away with them after interfacing  ANALYTICAL:
with the proposed project? The most Wants Facts--Asks, "What?"
effective interpretation is developed in Offer facts through as many
consideration of its intended audience--- media as possible--text, labels, audio,
children, adults, people with disabilities, and video.
etc.
 PRACTICAL:
What kind of relationship will the Tries Possibilities--Asks, "How?"
proposed project have with its Provide for involvement--have
audience? Will it speak to them? visitors contribute; help them to see how
Lecture? Preach? Or, will it connect they can use their newly acquired
park visitors to familiar experiences, ask knowledge; use touch tables and role
questions, or challenge them to solve a playing.
problem? Will your audience be treated
like children, if they are adults? Or, vice  DYNAMIC:
versa? (Review the principles and Applies Learning--Asks, "What
objectives for interpretation in the if?"
section The Role of Planning in Offer interactive interpretation.
Interpretation, pages 2-4.) The Let visitors try out and experiment.
message, as well as the media used to Develop "discovery" areas.
communicate the information, may or
may not be appropriate for all ▪ Learning styles and techniques for
audiences. Avoid anything that sounds effective learning courtesy of Peter D.
like a lecture or an encyclopedia. Barton, Executive Director of the
Altoona Railroaders Memorial Museum.
Be aware that people learn and process
information differently, depending upon Learning by discovery can be fun for
their age, education, and experiences. children (as well as adults). If geared
Young people gain most of their toward children, it should provide
knowledge by observing, classifying, planned experiences to stimulate

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
curiosity and develop skills. Let them
use their newly acquired awareness, ▪ college classes in the field
skills, or understanding in some way to ▪ environmental education
comprehend what they've learned, but programs
keep the experience informal. ▪ Junior Ranger Programs
▪ Junior Lifeguard Programs
If school groups comprise the majority of ▪ Environmental Living Programs
your targeted audience, consult the ▪ Environmental Studies Programs
California Department of Education's ▪ Elderhostels
various educational frameworks when ▪ internships
developing the project. Address more ▪ service learning
than the fourth grade level in your ▪ docent training
planning. Work with school program ▪ lecture series
liaisons and involve local teachers. ▪ living history programs
Integrate your project with nearby ▪ self-guided brochure
school curricula to make it an obvious ▪ scout programs
attraction for learning outside the ▪ campfire talks
classroom. Identify related pre- and ▪ staged dramatic programs
post-visit activities and projects that ▪ publication projects
might expand learning beyond park ▪ outreach programs
boundaries to the schools.

As your project nears completion, Useful References:


organize interpretive concepts and
appropriate resource materials into a English-Language Arts Framework for
teacher's guide and/or educational kit. California Public School, Kindergarten
Materials in such a kit might include Through Grade Twelve.
study prints, reprints of documents, California Department of
slides, objects, videos, models, and Education. Sacramento, 1987.
suggested activities. Be sure that
sufficient training and workshops are Grinder, Alison L., and E. Sue McCoy
offered to guide teachers who wish to The Good Guide: A Sourcebook
take advantage of the park as an for Interpreters, Docents and Tour
educational resource. Guides. Ironwood Publishing.
Scottsdale, Ariz., 1985.
To complement the project, offer a
diversity of educational programs and Health Framework for California Public
activities within the community. Variety Schools: Kindergarten Through Grade
in programming will stimulate interest in Twelve.
the park and encourage return visitation. California Department of
Education. Sacramento, 1994.

History-Social Science Framework for


California Public Schools: Kindergarten
Consider: Through Grade Twelve.

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
California Department of Selecting Media
Education. Sacramento, 1988. Media can be an especially powerful
teaching tools. Choosing the best
Literature for History-Social Science: interpretive media to carry your
Kindergarten Through Grade Eight. message demands careful deliberation.
California Department of Depending upon your choice of media,
Education. Sacramento, 1993. visitors could find your message
fascinating or dull, compelling or
Mathematics Framework for California tedious, shallow or complex. Use the
Public Schools: Kindergarten Through knowledge of your park's resources and
Grade Twelve. its visitors to build solid "interpretive
California Department of bridges." Know your audience. Try to
Education. Sacramento, 1992. connect them to the natural, historical,
and recreational resources of the park in
Pitman-Gelles, Bonnie personally meaningful ways. Your
Museums, Magic & Children. media selection should be an
Association of Science-Technology entertaining, educational, and efficient
Centers. Washington, D.C., 1981. way of presenting the material.

Science Framework for California Public There is no one best medium for all
Schools: Kindergarten Through Grade situations. For example, the
Twelve. advantages of using audio-visuals and
California Department of special effects must be weighed against
Education. Sacramento, 1990. the cost of the equipment, ongoing
maintenance, the ease of operation,
Tucker, Michael S. staff time, and their impacts on the
A Teacher's Guide to Sutter's physical space and visitor flow. Media
Fort. California Department of Parks should be selected not only to serve the
and Recreation. Sacramento, 1992. public, but also to preserve the integrity
of park resources and to be compatible
What educational considerations will with its facilities. Self-guided brochures
be a part of this project? and booklets may eliminate the need to
mar the natural or historic environment
(Use the pages for Additional Notes at the with signs and exhibits. They also
end of the Workbook.) enable visitors to learn about a site at a
later time.

Since various media have different


strengths (and people love variety)
choose a mixture of media. Dynamic
and interactive media are usually better
than static. Media should be
meticulously researched and edited, and
any visuals chosen, selected for their
compelling nature.

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Insert scan of media selection matrix
here

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
narration should also contribute to
overall audio-visual presentations. Be
sure to obtain proper copyright Check the potential for the following
clearances when using music, graphics, media in your project:
and quoted text. The "Media Selection
Matrix" to the left may help you to select ▪ guided tours
the right interpretive tools for your task. ▪ living histories
Also, networking and brainstorming may ▪ formal exhibits
help you to find good media solutions ▪ historic setting exhibits
and avoid problems. ▪ dioramas
▪ interpretive boardwalk/trail
Be realistic about the time, money, and ▪ hands-on, discovery areas
other resources needed to create the ▪ audio-tours
various media being considered for the ▪ electronic activities/games
project. ▪ videos/films
▪ large-screen film (e.g., Imax)
Remember the following about media: ▪ Environmental Living Programs
▪ Environmental Studies Programs
▪ Getting the facts correct is ▪ live stage productions
crucial. ▪ demonstrations
▪ Ideas alone do not work; they ▪ Junior Ranger Programs
need to be interpreted. ▪ Junior Lifeguard Programs
▪ A clear storyline is essential. ▪ traveling exhibits
▪ Production value is important. ▪ outreach exhibits/activities
▪ Use compelling visuals and/or ▪ music
sound. ▪ publications
▪ Obtain copyright clearances in
advance.
▪ Edit the media to move the story Useful References:
forward.
▪ Awaken audience's curiosity. American Association of Museums
▪ Good interpretation changes Museums and Technology:
behavior. Selected Source List. Washington,
▪ Remember to develop D.C., 1996.
accessibility into the media.
Koester, Stephanie
Engage peoples' senses and you will Interactive Multimedia in
capture their minds. The greater the American Museums. Archives and
sensory involvement, the more effective Museum Informatics. 1993.
and permanent the learning. To
paraphrase psychologist Carl Rogers,
by involving the whole person, people Notes on potential media:
learn rapidly in ways they do not soon
forget, and in a manner that has (Use the pages for Additional Notes at
practical meaning for them. the end of the Workbook.)

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Public Involvement ▪ interested constituents
▪ contact recognized experts
Make an effort to bring the public into ▪ workshops
the design and review process. Your ▪ response cards
team should respond to the project ▪ comment books
requirements, as well as the interests ▪ sign-up list
and concerns of those who will be ▪ bulletin board
affected. In the long run, public ▪ Internet
involvement can save time and money, ▪ E-mail
and may produce a better interpretive ▪ letters
project, meeting the needs of the ▪ informal observation
community and visitors alike. ▪ informal conversations
▪ educational organizations
Keeping the lines of communication ▪ visitor surveys
open is important to a community's ▪ newsletter
perception of a project and its ▪ media releases
satisfaction with it. Contact should be ▪ public service announcements
initiated to gather information from, and ▪ education stations on cable
to inform the public about the ▪ speakers for service groups
interpretive planning that is proceeding. ▪ consultants from ethnic
This involvement can include communities
community meetings, talks with
interested parties, opportunities for
feedback on test prototypes, etc. Briefly note how the public will be
involved in the project:
Consider the best times to include the
public in the process of developing the
project plans. Refer to previous the
sections, Assembling a Team (pages 6-
7), Requirements and Special Concerns:
Culturally Sensitive Subjects (pages 20-
22), and Barrier-Free Access or Other
Alternatives (pages 23-25) for more
material on involving the public.
Interpretation works most effectively
when it relates to the experiences of its
audience.

Methods for involving the community:

▪ public meetings
▪ public feedback on prototypes,
mock-ups
▪ organizational meetings

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
Budget ▪ local foundation
▪ civic organization support
A basic budget will be needed for the ▪ municipal, county, or state taxes
project before any preliminary design ▪ bond act
can begin. The size of the budget will ▪
determine the design choices open to
the project---from the choice of media to
the scale of development. As the Consider the long-range implications for
project proceeds, actual costs can be maintaining and operating the proposed
compared against budgeted items. project:

▪ staff salaries
What facets of the project's ▪ rent
development need to be budgeted? ▪ utilities
▪ program costs
▪ salaries and wages ▪ updating exhibits
▪ shipping/travel ▪ maintenance
▪ artifact acquisition ▪ outreach
▪ storage during development ▪ updating equipment
▪ architectural work ▪
▪ building modifications
▪ landscaping
▪ design development Notes on the project's budget:
▪ equipment purchases
▪ fabrication
▪ installation
▪ graphics reproduction
▪ copyright permission costs
▪ public meetings
▪ project revision
▪ mounted specimens acquisition
▪ marketing and promotion
▪ contract management

How is the project to be funded?

▪ fully funded
▪ partially funded
▪ marketing campaign planned
▪ federal or state grant
▪ individual gift
▪ cooperating association funds
▪ corporate sponsor
▪ self-supported

______________________________________________________________________________
BEFORE YOU BEGIN: Planning Strategies
OUTLINE FOR WRITING AN public, culturally affiliated groups, people
with disabilities, etc. Indicate the
INTERPRETIVE PLAN intended audience for the project.
An Interpretive Plan summarizes and
documents the relevant data and
decision-making that directs the Use your notes gathered from the
interpretive project. It offers support previous sections indicated below to
materials and background information write the overview of the project.
critical to its development. The
Interpretive Plan is, in essence, the Why is this project needed?
"paper trail" and guide map for the (pages 4-5)
project. This section of the Workbook
offers an outline for writing the various Assessing the Existing Situation:
chapters of the Interpretive Plan. Its Planning Documents
°
format arranges the material logically to (page 8)
incorporate the initial planning that has The Interpretive Project
°
been undertaken thus far on behalf of (page 10)
the project.
Assembling a Team (pages 6-7)
Follow the directions indicated for each
chapter, using the notes you have Planning Strategies:
compiled in your earlier step-by-step Research Design (pages
°
analyses. Remember, this is your 38-40)
opportunity to "sell" the project within the Public Involvement (page
°
department. When writing, choose your 46)
words carefully and package the final Budget (page 47)
°
Interpretive Plan in a way that will
encourage the project's development.
The final approved plan will become
your marketing tool, as well as your
instrument for implementation.

BRIEF OVERVIEW OF THE PROJECT

Once you have reviewed and analyzed


the preceding sections, briefly
summarize the impetus for the project,
its context, location, description,
interpretive significance, the space
available to the project, its expected
duration, and the source(s) of funding.
Describe the project's planning team,
how information was gathered, and
communications were handled with the

______________________________________________________________________________
OUTLINE FOR WRITING AN INTERPRETIVE PLAN
SUMMARY OF EXISTING Uses (pages 27-28)
CONDITIONS AND SPECIAL Staffing Considerations (pages 30)
CONCERNS Safety and Security (page 31)
Other Considerations (page 32)

What park planning documents now


guide the project's development? GOALS AND OBJECTIVES
Indicate any directions or actions they
propose that may affect the project.
Briefly identify the capabilities, and What are your basic concepts or ideas
limitations of the park's resources, sites, for the project? At what level of
facilities, the staff potentially involved in understanding will the information be
the project, and the anticipated presented? How do your goals fit in
audience for the completed project with the general plan's purposes? They
(especially if a change is expected as a should support each other.
result of the development). Indicate
other uses (related activities, revenue Examine your notes from the previous
generation, etc.) that my impact the sections (listed below) to write the
project. What safety and security project's goals and objectives.
concerns will there be? Planning Strategies:
Defining Measurable Outcomes
Use your (applicable) notes from the (pages 36-37)
previous sections (listed below) to write Educational Considerations
a summary of the existing conditions (pages 41-42)
and concerns. Again, keep the
summary brief. Once again take a moment to think
about how your project could be
Assessing the Existing Situation: evaluated and measured upon
Planning Documents (page 8-9) completion to determine whether or not
Park Visitors' Profiles (pages it has met satisfactorily the goals and
13-14) objectives you are about to establish.

Requirements and Special Concerns:


Interpretive Objects (pages 15-17)
Graphics (pages 18-19)
Culturally Sensitive Subjects (pages 20-
22)
Limitations to Access (pages 22)
Barrier-Free Access or Other
Alternatives (pages 23-25)
Modifications to the Building or Setting
(page 29)
Related Uses of the Space/Facility
(pages 25-26)
Revenue Generation and Alternative

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THEMES theme provides a conceptual focus and
general approach for the interpretive
offerings. It establishes the overall tone
What's a Theme? and direction and implies the desired
outcome interpretation should have on
The best interpretation is characterized visitors' attitudes and perspectives. The
by a clear sense of purpose. Theme unifying theme is presented through the
statements provide a point-of-view or an interpretation of the primary, secondary,
approach to a particular subject. They and supporting themes.
are concise. The best theme is a
simple, complete idea that defines the Each exhibit station in a visitor center,
informational scope and the perspective interpretive trail, or touch screen
to be offered. Interpretive themes offer program requires a separate point-of-
a bridge for visitors to help them view or theme which complements the
understand the significant natural, overall theme.
cultural, and recreational resources of a
park. Primary themes define the most
essential ideas, like the chapters in a
Examples: book. Primary themes carry the
common thread of the unifying theme to
 Whether green with growth, tell a complete story.
standing as dead "snags," or fallen as
decaying logs, trees are home and Supporting themes provide more
supermarket for many kinds of life. detailed perspectives on one or more of
 How we view and understand the primary themes.
California's streams determines how we
treat them. Secondary themes provide valuable,
 The coastal dune community but non-essential information related to
shifts through time and space as life the unifying and primary themes. Like
gets a foothold in the sand and then sidebars or footnotes in an article,
finally fixes it in place. secondary themes may be only
 Military equipment in the 1850s tangentially related to the unifying
made the army an effective military theme.
machine in pursuit of its mission.
 The Stanford's mansion Remember:
symbolized political authority, wealth,
and power in 19th century California. ▪ Themes must relate to visitor
 John Bidwell's success as a interests, the resources, and the mission
farmer helped to establish California of the park.
produce as a symbol of excellence ▪ Themes need a clear point of
throughout the world. view expressed as a simple statement
or question.
A unifying theme or overall theme is ▪ Themes should show
used when planning park visitor centers relationships and processes--not just
or multi-subject exhibits. The unifying facts.

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▪ Individual themes should For this chapter, be sure to include the:
contribute to a memorable "take home"
message (the unifying theme). • Unifying Theme
• Primary Theme(s) and possibly
Interpretive Themes should be identified • Supporting Theme(s)
in the park unit's general plan or • Sub-Theme(s).
interpretive prospectus. If either has
been developed, restate them here. If INTERPRETIVE PERIOD(S)
not available, develop interpretive
theme(s) only after considerable
research and thought. (Some older The Interpretive Period sets the historic
general plans list only topics--not framework for interpretation within a
themes.) park unit, directing and focusing
interpretive themes, facilities, and
activities to represent specific years.
The Interpretive Period should be
identified in the park unit's general plan
or interpretive prospectus, if either has
been developed. There may be a
primary as well as several secondary
interpretive periods for the park.

Below is an example from Shasta State


Historic Park's General Plan:

Primary Interpretive Period: 1849-


1895:
Shasta State Historic Park shall
represent a flow of history that captures
the essence of the Gold Rush and its
effect on the Shasta area. The primary
period, 1849 to 1895, encompasses the
community's swift rise, and growth as an
economic and political base, to its long,
slow decline. Significant years within
the primary period of Shasta City will be
represented at different locations in the
park to demonstrate in three
dimensions, the flow of history. These
periods include the following years:

1849-1850, representing the


early Gold Rush community as a
booming village of tents and log cabins;

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1852-1865, portraying Shasta OVERALL INTERPRETIVE
City at the height of its economic and DIRECTION
political strength, but before
merchandising practices were affected
by the Civil War; This section of your document is the
"fork in the road" for interpretive
1878-1895, illustrating the planning. The overall interpretive
community through its decline, with its direction will have different implications
surviving businesses. for planning, research, writing and
development. Choose wisely, based
Secondary Interpretive Period, upon your audience and the goals and
Pre-history-1848: objectives you have identified for the
A secondary period project. Interpretation should provoke
encompasses the long era prior to the the interest of your park visitors and
discovery of gold in northern California, invite their involvement in its resources.
allowing for the interpretation of the The final form of your Interpretive Plan
Wintu during the pre-contact period and and/or Furnishing Plan will be unique,
a discussion of the impact of early perhaps a blend of both, created to
trappers and Anglo-American settlers on address the specific needs you have
the area. identified and the goals you wish to
accomplish.
Secondary Interpretive Period,
1895-Present: Review the information you have
The twilight years of Shasta, its gathered in the previous sections---
rediscovery, and the efforts to restore Planning Strategies: Educational
and preserve the historic community will Considerations (pages 41-42) and
be encompassed in this secondary Selecting Media (pages 43-45).
interpretive period.
Explain how you plan to approach the
Interpretive Period(s) should be project in terms of the following: a
identified in the park unit's general plan visitor center, museum exhibits,
or interpretive prospectus. If either has travelling exhibits, interactive media
been developed, restate the Interpretive (e.g., touch screen video), interpretive
Period here. If not available, develop landscape or trail, an audio-visual
them only after considerable research program (e.g., interpretive film, video),
and thought. Include the: and/or a Furnishing Plan for: historic
setting or vignette exhibits, or any
 Primary Interpretive Period(s) combination thereof. (Be sure to follow
 Secondary Interpretive Period(s) the Guide for Preparing a Furnishing
Plan for historic setting exhibits.) What
is the expected duration of the
completed project? Will it be
permanent? Temporary? Or, relocated
one or more times?

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Useful References:

Radosevich, Steve
Guide for Preparing a Furnishing
Plan: Furnishing and Interpreting
Historic Structure Museums. California
Department of Parks and Recreation.
Sacramento, 1994.

Veverka, John A.
Interpretive Master Planning.
Falcon Press Publishing Company.
Helena, 1994.

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to know what there is to see and how to
VISITOR FLOW PLAN(S) get there. "Way-finding" mechanisms
may include directional signs (showing
Create conceptual floor plan(s) and/or the location of amenities, like restrooms
site map(s) to scale, showing existing and elevators), bulletin boards that
and proposed interpretive activities. display park information and program
Indicate uses of adjacent spaces on the schedules, brochure holders, a park
plans. Refer to your notes in the map, and a contact station staffed by
previous sections on Requirements and park personnel. A short, conceptual
Special Concerns: Related Uses of the statement about the facility---its overall
Space/Facility (pages 25-26) and themes or ideas---can also be helpful in
Revenue Generation and Alternative clarifying visitor' understanding and
Uses (pages 27-28). Development of expectations for the facility.
these areas may happen concurrently
with research and design work for this Safety and security should be of utmost
Interpretive Plan. importance to you in planning the
interpretive project. Re-examine your
Visitors will self-pace themselves as earlier notes from the Requirements and
they move through the facilities and Special Concerns section (pages 31-
resources, but planners must consider 32). Try to avoid, mitigate, or protect
mechanisms to enable them to rest or to the visitor and park resources from any
avoid park or "museum fatigue." safety or security concerns.
Consider the placement of benches,
shaded areas, etc. in your plan. Also,
take steps to insure that every visitor Useful References:
has access to and from the interpretive
facilities (including parking, sidewalks, Porter, Erika R.
trails, ramps, entrances, etc.); access All Visitors Welcome:
within the space; access to goods and Accessibility in State Park Interpretive
services offered (counters, shelving, Programs and Facilities. California
exhibits, programs, merchandise); State Parks. Sacramento, 1994.
access to restroom facilities; and access
to any other privileges, advantages, or Trapp, Suzanne, Michael Gross and
accommodations provided by California Ron Zimmerman
State Parks. Signs, Trails, and Wayside
Exhibits: Connecting People and Places.
Refer to your notes from the previous UW-SP Foundation Press. Stevens
section on Requirements and Special Point, Wis., 1994.
Concerns: Barrier-Free Access or Other
Alternatives (pages 23-25).

When planning your project, do not


forget to provide "way-finding"
information about park activities that will
be available to visitors. They will want

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INTERPRETIVE STATIONS comparisons, cause and effect, etc.
AND MEDIA Structure the amount of information to
the space available or to the interpretive
Keep interpretation to the minimum activity. A tiered system of presentation
number of stations needed to convey takes into consideration the varying
the theme or concept. For each needs and interests of the visitors.
proposed exhibit within a museum or Consider your audience. Create a
visitor center or other interpretive conceptual hierarchy that organizes the
project, identify the following: information into increasingly more
complex levels of detail.
Theme or Sub-theme
All statements of significant facts and
The overall, unifying theme is the key. quotations should be footnoted. All
Keep your attention focused on that direct quotations from sources must be
idea. Interpretation at each station must enclosed in quotation marks or indented
link and support the main unifying theme in paragraphs, each followed by the
through the primary themes and sub- citation. Example: (Hare, 1988: 15).
themes. (Do not confuse the theme or References should be listed at the back
sub-theme with an exhibit title. They of the Interpretive Plan.
can be different.)
Proposed Media
Interpretive Goal
An interpretive bridge can be built
Select a goal or goals for each between the audience and your
interpretive station from the ones you interpretive themes using media.
have developed earlier in this Describe the media to be used in each
Interpretive Plan outline. interpretive station. Choose your media
wisely to get the most benefit from your
Interpretive Objectives thematic ideas. Remember, the media
is not your message! Keep your media
Indicate the objectives for each concepts simple to highlight the main
interpretive station from ones you have theme. Refer to your notes from the
formulated previously in this Interpretive section on Selecting Media (pages 43-
Plan outline. Through your interpretive 45). If an audio-visual program is
approach, you can establish the kind of proposed, images will need to be closely
relationship you would like visitors to coordinated with the script. Also,
have to the park's resources. suggest the type of narrators or other
voices to be used in its production.
Storyline and Background Research
Interpretive Objects
Information provided should explain,
define, prove, support, or illustrate the Refer to your notes from the section on
theme. The storyline can offer a setting, Interpretive Objects (pages 15-17).
a cast of characters, chronology of Based upon the goals and objectives,
events, anecdotes, descriptions, the theme, and your knowledge about

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available collections, make a and diversity in the design to stimulate
recommendation (where appropriate) for visitors and to capture their interest.
interpretive objects that should be used. Information should be selected to reach
Include object identification or catalog several different levels of interest among
numbers or other distinguishing your audience. (Most people will spend
features. Note any requirements for the no more than 35 to 45 seconds when
objects---extra support needed for viewing a single display.) The success
heavy items, special environmental of your interpretive station will rest upon
conditions, security needs, particular the interplay of visual and verbal
viewing angles, etc. Also, include the elements.
overall dimensions of the object(s).
Involve the visitor! Interpretation should
Design Concepts be, as much as possible, a sensory
experience.
Before establishing a concept for the
interpretive station's design, review your I hear and I forget;
notes from Assessing the Existing I see and I remember;
Situation: Park Visitors' Profiles (pages I do and I understand.
13-14) and Requirements and Special --- Chinese proverb
Concerns: Staffing Considerations (page
30), to better understand your audience Respect your project's interpretive
and the staff resources that will be context whether it's a historic interior or
available to the project upon its a quiet natural scene. Design
completion. Involve your planning team interpretation to enhance the site's
and designer(s) in brainstorming ambiance. Avoid detracting from it.
sessions to generate ideas and to weigh
options. Keep in mind the purpose of Consider these factors in your design:
the project. The basic design approach
should satisfy the interpretive goals and ▪ The nature of the audience.
objectives for the project. Is it just for ▪ Level of visitor interaction.
fun? Or, intended to teach specific ▪ The Americans with Disabilities
concepts? Leave the process open as Act Standards.
long as possible and try to select the ▪ Space requirements for visitor
best design options, considering the motion and comfort.
audience, staffing requirements, goals ▪ Durability.
and objectives, and themes. ▪ Ease of upkeep.
▪ Attractiveness to visitors.
Be aware of your audience and how ▪ Limiting text to maintain interest.
different styles of learning may affect ▪ Elements that will tantalize or
each individual's perception and provoke visitors.
understanding of the interpretation. ▪ Avoidance of "trendy" colors and
Projects should be designed to reach typestyles.
not only those targeted, but also the ▪ Flexibility for future changes.
"streakers, strollers, and studiers" within ▪ Light levels and their effect on
that group (Klein: 17). Employ variety artifacts and the audience.

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As you select images, artifacts, and Good Show! A Practical Guide for
equipment for the project, be sure to Temporary Exhibitions. 2nd ed.
incorporate them in your list of support Smithsonian Institution Traveling
materials. You may need to gain Exhibition Service. Washington, D.C.,
copyright approvals for the use of some 1991.
objects. Allow sufficient time for
procurement or conservation activities. Schematic Designs

Poor design may not be corrected easily Outline the sequence or flow of the
in subsequent production phases. The project in visual form. Develop
success of a design is always reliant preliminary designs, drawings, sketches,
upon good planning and organization. and diagrams. They should be
Design concepts must be approved (see rendered in a general scale. (If the
pages 64-65) before design details can project does not have its own designer
be finalized. as part of the planning team, it will be
essential to employ one from the
outside, possibly under contract.) As
Useful References: several variations may be possible,
choose the "best" scheme based upon
Grinder, Alison L., and E. Sue McCoy team consensus and public or focus
The Good Guide: A Sourcebook group feed-back.
for
Interpreters, Docents and Tour Supplementary Interpretive Activities
Guides. Ironwood Publishing.
Scottsdale, Ariz., 1985. Who is using your park? Some
consideration needs to be given to the
Kennedy, Jeff organized groups, especially schools,
User Friendly: Hands-On Exhibits that will be interested in viewing the
That Work. Association of Science completed exhibits or facilities. (Review
Technology Centers. 1990. your notes from Planning Strategies:
Educational Considerations, pages 41-
Knudson, Douglas M., Ted T. Cable, 42.) While not essential to all
and Larry Beck Interpretive Plans, supplementary
Interpretation of Cultural and activities can dramatically enhance
Natural Resources. Venture Publishing, audiences' responses to interpretation.
Inc. State College, Penn., 1995. Support activities could be developed to
offer these groups a greater awareness,
Trapp, Suzanne, Michael Gross and appreciation, understanding, and,
Ron Zimmerman possibly, skills.
Signs, Trails, and Wayside
Exhibits: Connecting People and Places.
UW-SP Foundation Press. Stevens
Point, Wis., 1994.

Witteborg, Lothar P. Supplementary activities might include:

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Teachers.
• pre-visit activities for school groups Office of Elementary and
• teacher's guides and materials Secondary Education. Washington, D.C.
• post-visit activities for school groups
• suggested reading lists
• brochures
• guidebooks
• lectures
• demonstrations
• period participatory activities
• puppet programs
• workshops
• discovery areas
• living history programs

Think about them when planning


interpretive programs and facilities.
Perhaps the focus of the facility or its
design should incorporate ideas or
spaces that would be conducive to
them. There are many existing
teacher's guides that can be consulted
for examples or suggestions of
appropriate activities. Also, contact your
nearby County Office of Education or
visit school supplies stores. (If time is
short, supplementary activities may be
developed at a later date.)

Useful References:

California Women: Activities Guide,


Kindergarten Through Grade Twelve.
California State Department of
Parks and Recreation. Sacramento,
1988.

Collecting Their Thoughts: Using


Museums as Resources for Student
Writing.
Smithsonian Institution.
Washington, D.C.

Smithsonian Resource Guide for

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Tucker, Michael S. for the safe movement and
A Teacher's Guide to Sutter's accommodation of all visitors.
Fort. California Department of Parks ▪ Signs and exhibits are
and Recreation. Sacramento, 1992. constructed for security, but can also be
easily accessed for maintenance by
Environmental Education Activity Guide, staff.
Pre K - 8. ▪ Fixtures and object supports are
Project Learning Tree. physically safe for both objects and
Washington, D. C., 1993. visitors alike.
▪ Objects are mounted in such a
way that they will not be physically
SPACE FOR OTHER ACTIVITIES altered or damaged.
▪ Methods used for display are
good conservation practices.
Refer to your previous notes from the ▪ Objects are used in such a
Requirements and Special Concerns: manner that it will not harm them, wear
Related Use of the Space/Facility them out, or cause environmental
section (pages 25-26). Explain how the damage.
allocation of space for other activities ▪ Where critical, objects are placed
will impact/support the interpretive in a controlled environment (controlled
project. humidity, heat, and light) that limits their
degradation.
▪ Touchable objects▪---used in
SAFETY AND SECURITY hands-on, discovery areas, are
supervised. (Working parts must be
easily replaced, if they wear out.)
Safety is a necessity and a legal ▪ Working exhibits can be operated
obligation in the preparation, safely and not pose a hazard for visitors.
development, and operation of your ▪ The interpretive facility complies
facility. Review your notes on with public health and safety regulations
Requirements and Special Concerns: and the Americans with Disabilities Act.
Safety and Security (pages 31-32). ▪ The Interpretive Plan implements
fire marshal recommendations and
Double check your plans to insure that complies with the fire code.
(where appropriate):
▪Objects used in discovery areas require
▪ Warning signs and protection are the completion of an "Authorization for
provided where hazards cannot be Extended Hands-On Use" form.
avoided.
▪ The facilities do not promote the Where problems or concerns have been
destruction of resources. identified, note them in this section.
▪ New facilities do not displace or
impact unnecessarily fragile
environments or native species.
▪ Trail or exhibit clearances provide

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PRELIMINARY COST ESTIMATES

Review your earlier thoughts regarding


Planning Strategies: Budget (pages 46-
47). Good interpretive projects require
adequate resources. Each project has
its own needs. Be realistic about the
time, money, and other resources you
have to complete your project. A basic
budget for a project is required before
the preliminary design stage can begin.
The size of the budget will dictate the
direction and many of the choices open
to a designer.

POTENTIAL PROJECT PHASING

Perhaps funding for the entire project


cannot be made available all at once. If
dollars appear insufficient to complete
the entire project, would phasing or
prioritizing be appropriate? Quality
projects always take time. Can
additional funding or "in kind" support be
raised? Consider revising the project.
Seasonal considerations (park visitation,
weather, etc.) may also be a factor in
limiting development to a few months. If
the project is to be phased, indicate the
potential stages required to meet these
concerns.

REFERENCES

List any references---books,


manuscripts, oral interviews, collections,
etc.---used to develop the Interpretive
Plan at the back of the document. You
may wish to apply the bibliographic
format at the end of this Workbook for
your citations.

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SUPPORT MATERIALS FOR INTERPRETIVE PROJECTS
The following sections describe the kinds of ancillary materials that can be essential for
facilitating the design and production of interpretive projects. These critical elements
can be assembled simultaneously with the Interpretive Plan.

GRAPHICS INVENTORY AND ACQUISITION

Review the section, Requirements and Special Concerns: Graphics (pages 18-19) for
information on where to obtain graphics. Photocopies of the images should be sufficient
for the Graphics Inventory. Once they have been identified, create an outline for their
organization. It should be logical for the project being developed. You might also want
to consider a broader organizational pattern for the graphics, reflecting the wider
interpretive needs of the park. (Every graphics inventory will be different, depending on
the subject matter and the images.) There is no "right way" to organize them. For
example, one scheme could group images of an historic community or a complex of
buildings as follows:

A. Plats and Maps


B. Drawings
C. Photographic Overviews
D. Street Views
E. Block Fronts/Individual Buildings
F Commercial Activities
G. Social Occasions
H. Government
I. Festivals/Special Events
J. Related Views
K. Portraits
L. Group Photographs
M. Ephemera

Another strategy might be based upon the date of the graphics, for example:

A. Pre-1848 Landscapes
B. Gold Rush Period Landscapes
C. 1855-1900 Ranch and Farm Landscapes
D. 20th Century Views
E. People in the 19th Century
F. People in the 20th Century

Graphics inventories based upon the material culture of a particular period could be

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arranged as follows:

A. Historic Maps and Documents


B. Views of Communities
C. Structures
1. Religious
2. Military
3. Residential
4. Commercial
5. Markets
D. Furniture and Furnishings
E. Tools and Equipment
F. Work Activities
G. Entertainment, Social Activities
H. Religious Traditions
I. Transportation
J. Clothing and Accessories

Use clear, three-hole-punched "Top-Loader" sleeves to hold the images. These are
sealed on three sides and will help keep the graphics from "migrating" or dropping out of
the sleeves. Behind each image place a separate sheet of paper listing the following
information:

• The project name.


• A letter/number combination assigned for the purposes of this graphics inventory
(e.g. A-3, the letter designated the section and the number noted the image within
the section).
• The subject or theme (from your outline).
• A description of the image.
• The origin of the image and that collection's catalog number.
• Any secondary source for the image (book, pamphlet).
• The artist or photographer's name.
• Its copyright status.

Arrange them from the oldest to the most recent within each section of your outline and
place the clear sleeves in (preferably) "D-ring" binders.

Entering the reference information on a computer data base will allow you to manage
the graphics in several ways that may prove helpful, as for example an index by date.

Planners and designers will use the graphics inventory to choose the final images for
the project. Make sure that funding will be available to purchase good quality
photographic reproductions (glossy black and white prints, color transparencies, slides,
etc.) after they have been identified for use in the project. Upon receipt of the images,

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immediately label them as to their original source and catalog number (if that has not
already been done).

INTERPRETIVE OBJECTS ACQUISITION LIST

When preparing an Interpretive Plan or Furnishing Plan, it will be important to identify


any objects needed for the project. Review your notes from the section Requirements
and Special Concerns: Interpretive Objects (pages 15-17) and the section on
Interpretive Stations and Media in the OUTLINE FOR WRITING AN INTERPRETIVE
PLAN. Your acquisition list will be based upon previous analyses, the project's themes,
storyline, design concepts, and the projected use of the objects.

Be sure to investigate:

▪ What is available from the park's own collections?


▪ What is its condition?
▪ Is it fit for display?
▪ Are there any restrictions?
▪ Will special preparation or restoration be needed?

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Your list should include the following information for each interpretive object:

• The object's proposed location---exhibit, room, or site.


• Reference number (generally assigned for an historic setting in a Furnishing Plan)
• Object name.
• Object identification number (if one is available).
• Illustration of the object.
• Description, including its traditional use, dimensions, and weight (if known and
important to the project).
• Justification.
• Environmental conditions required for its use.
• Security needs.

Once objects have been acquired for the project, have them properly cataloged and
documented with photographs and measurements.

A word of caution: In the process of acquisition, California State Parks assumes


responsibility for the preservation and protection of the object. If not used, that object
may require a considerable commitment in resources---staff time, storage space,
curation, security, and maintenance---and will provide little or no return to the public.
For this reason, selectively acquire objects.

REPRODUCTIONS, MODERN EQUIVALENTS ACQUISITION LIST

Review the section on Requirements and Special Concerns: Interpretive Objects (pages
15-17). A list similar to the Interpretive Objects Acquisition List will need to be prepared
for reproductions and modern equivalents. The acquisition list for reproductions and
modern equivalents should contain the following information:

• The object's proposed location---exhibit, room, or site.


• Reference number (generally assigned for an historic setting in a Furnishing Plan)
• Object name.
• Object identification number (if one is available).
• Illustration of the object.
• Description, including its traditional use, dimensions, and weight (if known and
important to the project).
• Justification.
• Environmental conditions required for its use.

Once these objects have been acquired for the project, have them properly cataloged
and documented with photographs and measurements.

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MOUNTED SPECIMENS ACQUISITION LIST

When preparing an Interpretive Plan or Furnishing Plan, it will be important to identify


any mounted specimens that may be needed for the project. Review your notes from
the section Requirements and Special Concerns: Interpretive Objects (pages 15-17)
and the section on Interpretive Stations and Media in the OUTLINE FOR WRITING AN
INTERPRETIVE PLAN. Your acquisition list should be based upon previous analyses,
the project's themes, storyline, design concepts, and the projected use of the
specimens.
Preparing and mounting natural history specimens for display is an art. Creating life-like
plant and animal displays will require skilled professionals. Follow federal and state
regulations with regard to handling rare and endangered species. Before considering
any plant or animal specimens in your project, consider the pest control requirements
that may be necessary to maintain your exhibit(s).
Some mounted specimens may need to be changed or rotated often to keep the
displays life-like.

Select the taxidermist for your project with care. Good taxidermists will have extensive
reference libraries and materials to inform them about biology, anatomy, and habitats.
Ask for the names of their customers, check their references, and examine examples of
their most recent work at showrooms and museums. When contracting for the work, be
prepared to leave a deposit for the up front costs associated with preparing a specimen
for mounting.

Useful Reference:

Wild Harvest Exhibit: Manufacturing Methods of Exhibit Components.


Royal British Columbia Museum. 1989.

SPECIAL EQUIPMENT LIST

Review the Interpretive Plan's Design Concepts which are detailed for each Interpretive
Station and the Proposed Media.

Consider:

▪ assistive listening devices


▪ magnifiers
▪ TDDs (telecommunications devices)
▪ captioning for films

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▪ audio tours
▪ audio-visual equipment
▪ tactile relief maps
▪ talking maps
▪ models
▪ computer stations
▪ mannequins
▪ wireless, infrared equipment
▪ other languages

Useful Reference:

Porter, Erika R.
All Visitors Welcome: Accessibility in State Park Interpretive Programs and
Facilities. California State Parks. Sacramento, 1994.

PROPOSED TEXT OR TEXT OUTLINE

Interpretive text should do more than merely convey facts. It should be relevant, telling a
story that engages the reader written in a style the average visitor can understand.
When writing text, ask yourself frequently: "Why should the visitor read this?"

• Text should be thematic and organized, to capture and hold the reader's interest.
•  Your title should be a "grabber," relating clearly to the interpretive theme.
•  Subtitles present key theme-supporting ideas for those who may not take time to
read the text.
•  Ideally, blocks of text should stand on their own, because visitors may not read
them in the desired order.
•  Present the material in increasing complexity from concrete to abstract, basic to
complex.

• Text should be accurate, clear, concise, and lively. Choose you language carefully.
Do not let the text date the project.

•  Check your facts, and watch that your writing style doesn't allow the facts to be
misconstrued.
•  Avoid technical jargon, clichés, and potentially offensive terms.
•  Consider using colorful, authoritative, and thought-provoking quotes.
•  Keep the text readable---use common words, simple sentences, and short
paragraphs.
•  Try to limit the text to two hundred words or less, although situations vary. Let
graphics help tell the story.

______________________________________________________________________________
APPROVAL PROCESS
•  Write in the active (not passive) voice, using strong, vivid verbs. Try to avoid
qualifying terms (except, almost, etc.) that weaken your statements.

• Text should be critiqued and edited by competent reviewers. Anticipate rewriting the
text several times to enhance its clarity and readability. Allow plenty of time for
review, but establish a mutually agreed-upon time frame for its development.

•  Have several people review and edit the material.


•  Use computer programs to check the text's grade level. Be certain that it
matches your target audience.
•  Determine in advance who should have the final authority for the text's approval.

• Pretest the text using mock-ups to check its effectiveness. Finished text should be
pleasant to view.

• Select an attractive, appropriate typeface.


• Avoid using all capital letters. For readability, finished text should utilize upper
and lower case lettering and be 24-30 point type for object labels and 48-60 point
type for main text, depending upon the distance of the viewer to the text.
•  Consider how type size, spacing, contrast, and relation to eye level affect the
text's readability.
•  Eye-catching graphics will help draw visitors to the text.

Consider packaging the text with appropriate graphics to market to park visitors or to be
given out as part of a teacher's packet.

Useful References:

American Association of Museums/Metropolitan Museum of Art


Standards Manual for Signs and Labels. Washington, D.C., 1995

Ham, Sam
Environmental Interpretation: A Practical Guide for People with Big Ideas and
Small Budgets. North American Press. Golden, Colo. 1992.

______________________________________________________________________________
APPROVAL PROCESS
Hare, Robert
Communities of Change: An Interpretive Survey of California Natural
Communities Found in Selected California State Parks. California Department of Parks
and Recreation. Sacramento, May 29, 1992.

Serrell, Beverly
Exhibit Labels: An Interpretive Approach. AltaMira Press. Walnut Creek, Calif.,
1996.

Trapp, Suzanne, Michael Gross and Ron Zimmerman


Signs, Trails, and Wayside Exhibits: Connecting People and Places. UW-SP
Foundation Press. Stevens Point, Wis., 1994.

Witteborg, Lothar P.
Good Show! A Practical Guide for Temporary Exhibitions. 2nd ed. Smithsonian
Institution Travelling Exhibition Service. Washington, D.C., 1991.

______________________________________________________________________________
APPROVAL PROCESS
COMMENT AND APPROVAL PROCESS

REVIEW OF IMPACTS AND


MODIFICATIONS Be sure to allow adequate time in your
schedule for a proper review.

Determine if the proposed project is Check your project. Does it:


within or exceeds the carrying capacity
for the building or site. Examine your ▪ Meet the interpretive goals and
notes from Requirements and Special objectives?
Concerns: Modifications to the Building ▪ Attract visitors?
or Setting (page 29). Be sure that the ▪ Provide good access?
project is properly reviewed within the ▪ Satisfy visitor expectations?
department and/or by the State Historic ▪ Address the interpretive themes?
Preservation Office. The method of ▪ Minimize impacts on the park's
review will vary from project to project. resources?

INTERPRETIVE PLAN REVIEW Peer Review

Solicit comments. It will be important for


Planning Team Review the interpretive planning team to seek
peer review of the proposed project,
During the planning stages of the both during its preliminary and its final
project, evaluation can save time and stages of design. Evaluation should be
money and perhaps produce a better built into the planning process. Review
product. Consider the interpretive plan the list of individuals and groups you
you have just created only as a draft. have identified for involvement with the
Your entire project team must be given project (see page 7) and discuss the
the opportunity to review the plan. project with them.
Expect to make changes and be
prepared to accept constructive Request time from one of the
criticism. Group consensus will Department's Service Centers and the
strengthen the support for the final plan Interpretation Section of Park Services
and its implementation. Division. Also, consult staff at other
parks with similar resources or with
Who will have the final authority for projects comparable to the one being
approval or rejection of the Interpretive proposed.
Plan at each identified phase of
development? Establish time frames for Do more than send the Interpretive
the review period. Design concepts Plan. Arrange an informal meeting to
must be approved before project design discuss the project. Listen to their
details can be finalized. comments. Different viewpoints will be

______________________________________________________________________________
APPROVAL PROCESS
helpful in assessing the overall project in writing as soon as possible following
and eliminating potential problems. the review.

Public Comment

Review your notes from the sections


Planning Strategies: Public Involvement
(pages 45-46) and Requirements and
Special Concerns: Culturally Sensitive
Subjects (pages 20-22). Try using a
range of methods for reaching the
community whose opinion is of
importance to your project. In some
instances, keep meetings informal in
nature. Uniformed staff may inhibit or
"put-off" people attending, disinclining
them to contribute comments.

Models, mock-ups, or prototypes can


offer early visitor feedback to test the
effectiveness of the presentation. For
example, a full-scale mock-up of the text
may point to a problem with its size or
location. Time and money can be saved
by problem-solving at this point before
actual development begins.

CHANGES TO THE PROJECT

Modifications should be made at various


points, when they are the least
expensive to be made.

DEPARTMENT REVIEW AND


APPROVAL

Critical questions need to be answered:


Can we afford this? Will staffing be
sufficient? Key reviewers, generally the
district superintendent, should be asked
to confirm all agreements and decisions

______________________________________________________________________________
APPROVAL PROCESS
FOLLOW THROUGH

WORKING DRAWINGS, MATERIALS specifications.


LIST, SPECIFICATIONS, FINISHED
TEXT Once final decisions have been made,
the details approved, and the contract(s)
signed, no major alterations should be
The final design concept is detailed in made to the project. Changed after
working drawings (plans and elevations development begins can be very costly.
drawn to scale) and specifications,
indicating materials and manufacturing
techniques. Specifications outline how Useful Reference:
particular aspects of the project's
development will be carried out and Witteborg, Lothar P.
indicates key points at which the project Good Show! A Practical Guide for
will be checked. Temporary Exhibitions. 2nd ed.
Smithsonian Institution Travelling
Samples of materials should be Exhibition Service. Washington, D.C.,
furnished, if there will be questions 1991.
about their manufacture or nature.
Consider the suitability of materials for
the project (plywood or lumber, glass or SEARCH, ACQUISITION, AND
Plexiglas, sealants, paints, etc.), as well PREPARATION TIME
as its ventilation, security, accessibility,
and maintenance. Whenever possible
use environmentally safe products and In addition to the cost of the objects,
processes. time and wages need to be factored into
the process of readying a project.
Be particularly cautious in the handling Consider the necessary time required
of museum objects. Materials and for finding artifacts and other objects,
methods should be compatible with their acquisition, cataloging, preparation,
recommended conservation practices. possible conservation and installation.
Ensure that the environment specified--- Permission may be required to
heat, humidity, and security---is reproduce photographs or objects.
appropriate for the materials being Allow sufficient time for this task.
displayed. Consider the light source Often desired items may not be
and the radiation spectrum it produces, available or are too expensive.
along with its intensity and heat. Be Sometimes compromises must be
aware that low light levels may also made.
affect an area's accessibility.

Complete the text and have it reviewed


by all parties concerned, before it ESTIMATING PLAN COSTS
becomes part of the project's

______________________________________________________________________________
FOLLOW THROUGH
and Services Directory
Reviewing and adjusting the budget for ▪ The Exhibit Builder Source Book
the Interpretive Plan may be necessary Directory
at several intervals. As the design ▪ The National Association for
advances, actual costs can be Interpretation Membership Directory---
compared against the budget and it can "Green Pages"
be adjusted accordingly. ▪ The Yellow Pages for local and
regional telephone companies
REVISING THE PLAN ▪ California State Park's Northern
Service Center's list of contractors
▪ Advertisements in local area
The project may need to be phased newspapers
based upon the actual costs of its ▪ Other park units or districts which
development. Refer to the section on have had good experiences with
Project Phasing (page 57-58) and make contractors
recommendations accordingly in the
contract. If parts of the project can be Insure that the contractor is qualified to
produced for less than its estimate, develop your project. In the Instructions
perhaps more of the project can be to Bidders Section of your contract, be
developed. specific about what you will be
examining regarding references and be
sure to:
CONTRACTING
▪ Check (all aspects of) at least 3
jobs within the past 3 years. Be
Finding the Right Contractor specific. They must be similar to the
work called for in your contract.
Although the State Contract Register is ▪ Carefully examine samples of the
usually mandatory for advertising the contractors' prior work, photographs,
work, it is often the least effective and publications.
method for finding a contractor for your ▪ Check any sub-contractors who
interpretive project. Visit other are being proposed to do the work.
museums and look for the level of ▪ Ask if there are any judgements
craftsmanship that you would like to pending against the company or sub-
have at your interpretive facility. Find contractors.
out who did the ▪ Follow up on references,
licenses, performance bonds.
work and contact the contractor(s) to When many contractors respond to your
see if they have an interest in your initial proposal and your project is large
project. and complex, "weed out" or narrow the
field of respondents by summarizing the
Other sources to look for potential project in more detail and sending it to
contractors include: them (before transmitting the final
specifications for the contract). Those
▪ The Official Museum Products truly not interested or qualified may drop

______________________________________________________________________________
FOLLOW THROUGH
out. If you are working with an historic
building or even a new one, it is a good
Contract Language idea to arrange a walk-through for the
project. The time and place for the
Prior to signed a contract, clearly walk-through should be indicated in the
establish everyone's roles and project package you send out to
responsibilities. Furnish information on interested contractors. It can be made
materials, methods, fabrication mandatory, but that is not always a good
techniques, etc. idea. Contractors who have been in the
business for a while know what to look
Include in the contract language (unless for. Let them be responsible for any
otherwise specified): measurements. Adequate time should
be allowed after the walk-through for
▪ All new materials contractors to adjust their bids based
▪ UL approved electrical upon what they have seen.
▪ Meets all existing codes
▪ Safety precautions/requirements The onsite visit may give you the
for all site work opportunity to discover problems you
▪ Safe operation of equipment might not ordinarily have seen. Take
▪ Responsibility for damage to good notes. What you have learned
building should be shared with all of the bidders,
▪ Insurance even if they did not attend the walk-
▪ Performance Bond through. You may be writing an
▪ Progress reviews▪ addendum to the contract based upon
▪ All guarantees and warranties what you have learned. Things you
on: might have overlooked when writing
Workmanship your package, or that need to be seen
Materials by a contractor to fully understand may
Equipment include:
▪ Clear statement of ownership of
intellectual properties developed for the ▪ Grades
project. ▪ Soil types
▪ Extend courtesy and ▪ Door sizes for access at the time
consideration toward staff and visitors of delivery or installation.
▪ Low beams, chandeliers, pipes,
▪ Include in writing, agreed upon wainscoting.
time frames for the submittal of each ▪ Uneven floors, walls out-of-
stage of work and who has approval plumb, sagging ceilings.
authority. Progress payments could be ▪ Electric service, outlet
based upon these critical dates. placement.
▪ Ambient light, lighting.
▪ Support for fastening exhibits.
▪ Building materials and their
Walk-Throughs condition.
▪ Available work space.

______________________________________________________________________________
FOLLOW THROUGH
▪ Materials handling and storage
space. Department Administrative Manual.
California State Parks.
Contract Management
The Exhibit Builder Source Book
Once the contract is awarded, designate Directory.
one person to be the "official" contact Published yearly
person/contract manager in any January/February.
communications with the contractor.
Others may be included in the review (in Levine, Melissa Smith
some cases this may be mandatory, "Selecting and Contracting for
such as an engineer's evaluation), but Exhibition Services," Exhibitionist, Part
any responses should come from the 1--Winter, 1994, Part 2--Fall, 1994.
contract manager in writing.
The National Association for
Contractors can often suggest ways to Interpretation Membership Directory.
do things more cheaply. Agree or National Association for
disagree in writing. Do not leave the Interpretation. Fort Collins, Colo.,
decision up to the contractor. After published annually.
telephone conversations and any oral
discussions keep written notes---do not The Official Museum Products and
procrastinate! If you hesitate a day or Services Directory.
two to respond, work may progress to a American Association of
point where it could be very costly to Museums. Washington, D.C., published
reverse. Small changes, approved or annually.
not, may be misconstrued later, if not
agreed upon in writing. Thompson-Klein, Mark
"Landing the Right Fabricator,"
Monitor the contract. Poor quality Exhibitionist, Winter, 1994.
production reflects badly upon the
design---no matter how good the design Thompson-Klein, Mark
may be at the project's outset. Changes "Some truths about Fabricating
requested after fabrication begins can Quality Exhibitions," Exhibitionist, Fall,
be quite costly. However, some minor 1994.
design adjustments may save money
and may improve the final project for the
better.

Useful References:
"Accounting Workshop: Contract
Administration."
Contract Services Unit, Support
Services Section, Administrative
Services, California State Parks.
December 13, 1995.

______________________________________________________________________________
FOLLOW THROUGH
INSTALLATION AND FOLLOW UP interpretation. Finally, track the invoice
to insure that the contractor has been
properly paid.
Installation is the culmination of
planning, design, development, and Photograph the project for the record.
production. Work may involve the final Note elements that did or did not work
phase of placing trail panels, adjusting for future modifications.
and arranging objects, producing
photographs and audio-visual programs,
testing lights, temperature and humidity MARKETING AND PROMOTION
controls, and seeing to any last minute
details and adjustments.
Merchandise and publications that
The scheduling of installation work support and promote your project should
should consider staff availability, the be planned concurrently with its
speed and efficiency of construction development. Examples of these might
work, off-peak days for park attendance, include teacher's guides, brochures,
and access to the project site. guidebooks, exhibition catalogs, posters,
maps, reproduction objects, etc.
Once the project is nearly complete,
arrange a final walk-through with the Marketing should be proactive, not
contractor. Check everything received reactive. Catching and holding the
very carefully. Develop a "punch List" public's interest can be difficult.
for items that need to be finished. Promotion is persuasive communication
directed toward a target audience. It
Collect from the contractor: highlights elements that will increase the
odds for motivating people to visit your
▪ Keys to anything---doors, cases, park or your facility.
equipment, doors
▪ Any resources you have loaned-- Knowing your audience is key. Review
-books, digital files your notes from the section Assessing
▪ Warrantees, guarantees, repair the Existing Situation: Park Visitors'
manuals Profiles (pages 13-14). Before
▪ Touch up paint developing a marketing plan, establish
▪ specifications---color chips, objectives and be guided by the
brand names interests of your target audience.
▪ "As built" drawings
▪ Copyright permission letters or Consider presenting a number of
forms for use of graphics, text, activities to market the interpretive
and music project upon its completion, such as an
▪ Clear film positives, negatives invitational reception, guided tours,
lectures, workshops, demonstrations,
You may require the contractor to school group presentations, and film
provide training for park staff regarding and slide programs. Recognize
care, maintenance, operation, and promotional opportunities and tie-ins.

______________________________________________________________________________
FOLLOW THROUGH
Involving television, radio, and disaster, theft, or vandalism.
newspaper media in promotional
activities creates greater visibility for the
project's potential audience.

Allow sufficient time to recruit staff/


docents and to conduct special training
prior to the project's formal opening.

Useful References:

Burnett, John J.
Promotion Management.
Houghton Mifflin Company. Boston,
1993.

Catherwood, Dwight W. and Richard L.


Van Kirk
The Complete Guide to Special
Event Management. John Wiley &
Sons. New York, 1992.

MAINTENANCE/REPLACEMENT
SCHEDULES

It is essential to develop maintenance


and housekeeping plans for any new
interpretive facility at its outset. Park
staff should be involved in creating a
maintenance manual and/or schedule
for insuring that everything is properly
cared for. Schedules should include
replacing light bulbs, lamps, and
equipment; servicing equipment; and
updating interpretive information.

A contingency fund should also be


established for repairs and alterations to
the project. Take photographs of the
newly completed project to offer a point
of comparison for maintenance and as a
record of the project in case of a natural

______________________________________________________________________________
FOLLOW THROUGH
6. Make recommendations for
EVALUATING/MEASURING improvement.
SUCCESS To solicit visitor feedback, consider the
following:
DID YOU MEET THE PROJECT ▪ comment forms
GOALS AND OBJECTIVES? ▪ survey cards
▪ comment book/visitor register
▪ interviews
How will the interpretation be evaluated? ▪ letters
Success is often measured by ▪ personal contacts
attendance or gate receipts. Counting ▪ suggestion boxes
visitors is one measure of success; ▪ visitor surveys
however, it does not measure ▪
effectiveness. Evaluation provides an
objective measurement of specific
goals. Only through evaluation can we
Useful References:
truly know if our goals have been
realized and if the project is a success. Lewis, William
Decisions about changing any project Interpreting for Park Visitors.
should be based upon evaluation. This Eastern National Park and Monument
evaluation can occur in the planning and Association. Philadelphia, 1980.
the production stages, as well as after
the project has been completed. Medlin, Nancy C., Gary E. Machlis and
Jean E. McKendry
John Veverka (Veverka: 82) has Self-Critique: A Tool for
identified six main elements in the Evaluating Interpretive Services.
evaluation process: National Park Service and University of
Idaho.
1. Identify the objectives that you
want to evaluate. Veverka, John A.
2. Select the most appropriate Interpretive Master Planning.
evaluation technique or tool. Falcon Press Publishing Company.
3. Apply the technique and obtain Helena, 1994.
results. A time table on when
and how you are going to do the
evaluation(s) can be a helpful
tool.
4. Compare actual results to the
results desired from the
objective(s).
5. Do an analysis of the results (Did
you accomplish your objectives?
Why or why not?).

______________________________________________________________________________
EVALUATING/MEASURING SUCCESS
CHANGES TO THE PROJECT

Opening the interpretive project to park


visitors should not be the end of it.
Through the evaluation process, you
can find out what has worked for visitors
and what has not. Try the visitor
feedback methods listed on the previous
page. Use this information to improve
your project. This will be an ongoing
cyclical process. Your efforts will be
greatly appreciated by a public eager to
learn about their California State Park
resources.

______________________________________________________________________________
EVALUATING/MEASURING SUCCESS
APPENDIX

INTERPRETIVE GLOSSARY

SELECTED RESEARCH INSTITUTIONS IN CALIFORNIA

HISTORY OF INTERPRETIVE PLANNING IN CALIFORNIA STATE PARKS

BIBLIOGRAPHY FOR INTERPRETIVE PLANNING

______________________________________________________________________________
APPENDIX
Audio-visual programs include movies,
slide programs, video programs (both
INTERPRETIVE GLOSSARY interactive and passive), and audio
messages. Audio-visual programs are
Amphitheaters and Campfire Centers well-suited for telling sequential stories
and providing overviews of park
An amphitheater or campfire center can resources.
be a very effective interpretive facility. It
provides space for day or evening talks, Audio-visual media can transport visitors
workshops, demonstrations, audio- through time and space to experience
visual programs, dramatic productions, significant historic events or dramatic
puppet shows, Junior Ranger programs, natural processes. Soundtracks,
and special events. These facilities and movement, color, and special effects
the routes to them need to be physically make audio-visual media especially
accessible to visitors using wheelchairs effective at suggesting reality and
and other assistive mobility devices. At evoking an audience's emotional
campfire centers and amphitheaters, the response. These media can be
programs themselves need to be portable, provide consistent information
accessible to all visitors, including those to large numbers of visitors, and can be
who may have hearing, learning, broadcast. They also may interpret
mental, or mobility impairments. inaccessible resources. Videos may be
produced for purchase and viewed later
Apprentice Historian Programs by visitors. The high production and
maintenance costs may limit the use of
Apprentice Historian Programs promote some forms of audio-visual media.
the understanding and appreciation of
history and culture among children and Campfire Activities
young people. Under direction,
"apprentice historians" utilize sites, Campfire activities evoke the romance
buildings, structures, objects, books, and nostalgia of the Old West and the
and archival materials to learn more distant past. They are a time for
about identifying, evaluating, and campers and staff to share songs,
protecting historic resources. Activities stories, jokes, and perform silly skits.
teach some of the basic principles of The comfortable, relaxed, and informal
research, including skills and techniques nature of campfire activities allow many
for site examination, interviews, group visitors to be especially receptive to
discussion, written tasks, etc. The environmental concepts concerning the
purpose of the program is to foster a protection of park resources and the
greater awareness of the diverse world in general. Campfire activities are
character of California's heritage which fun, as well as educational.
will in turn encourage its protection and
preservation. Cooperating Associations

Audio-visual Programs Cooperating associations are public

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
benefit, nonprofit corporations under cooper work
contract to California State Parks. They dancing
are formed to support and further the equipment restoration
Department's interpretive and farrier work
educational services to park visitors. flint knapping
The associations accomplish this by fly tying
sponsoring, publishing, purchasing, fire starting without matches
distributing, or selling items which fishing
increase visitor understanding and food preparation
appreciation of State Park System foundry work
values and purposes. They may also freight packing
receive funds from donations, furniture making
membership dues, admissions to special gambling games
events, and other park-related activities. harnessing horses or oxen
harvesting
Demonstrations horticultural practices
historic sign painting
Interpreters can effectively show visitors leather working
modern recreational skills. They can military drills
also present how traditional activities millinery
and crafts were produced in the past mining and mining equipment
through live demonstrations. These navigational instruments
activities not only help visitors step back painting landscapes
into another time, but also bring them period construction techniques
closer to other traditions and cultures. period music and instruments
Historic techniques should be presented period photography
as accurately as possible for a specific saddle and harness manufacturing
interpretive period. Demonstrators sewing and embroidery
should be well-versed in their crafts and shoe- and bootmaking
welcome visitors' inquiries. Safety at sign painting
demonstrations must be carefully spinning
monitored. Possible demonstrations spring cleaning
might include the following: steam engines
stone sculpting
animal husbandry storytelling
archeology transmitting telegraph messages
assaying timber cutting
basket making tinsmithing
beer brewing toy making
blacksmithing typesetting and printing
bread making and baking wagonwright work
California Indian skills and crafts water-powered equipment
candle and soap making weaving
carpentry
carving Docents

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
Many State Park unit staffs work closely
Every park volunteer is an important with local school systems to develop
representative of the California State programs that utilize State Park
Park System and central to the accurate resources. Environmental living
dissemination of information and programs (ELPs) offer children
interpretation. Docents are a special overnight park experiences that explore
group of highly trained volunteers who the interaction between people and their
interpret the cultural, natural and environment. Immersed for a brief time
recreational resources of State Parks to in the lifestyles and technologies of the
visitors. Each has had formalized past, students learn firsthand from their
training in a park's history, natural experiences and use this information to
history, park purpose, themes, policies, understand elements of the culture or
procedures, facilities, and good public era they have studied. Environmental
communication skills. With their own studies programs (ESPs) have goals
individual approaches, they provide an similar to environmental living programs,
informed, scholarly foundation to but are organized without the overnight
interpretive programs. Although training stay. ESPs are, however, structured to
and supervising a volunteer program provide equally informative experiences
requires time and money, the rewards in the allotted time.
are many for the park and its docents Both programs focus on the unit's
alike. interpretive themes. In addition,
planners for both programs coordinate
Dramatic Presentations with teachers to incorporate concepts
taught in the classroom. Both involve
A dramatic presentation on a formal demonstrations and hands-on activities,
stage or platform can be an effective and follow-up student assignments. As
medium for conveying historic with living history programs, interpreters
information. The presentation can be in period attire add a heightened sense
one person playing the role of a historic of historic realism to these programs.
personality who tells stories and ELP and ESP planners should inquire in
converses with the audience. Or, it may advance of their programs about
be a multi-person stage presentation, individual student needs that should be
re-creating a historic incident. The addressed that may affect how the
facilities and the routes to the staging program is presented, the overnight
areas need to be physically accessible stay, or an emergency situation.
to visitors using wheelchairs and other
assistive mobility devices. The Exhibit Vans or Trailers
programs themselves also should be
accessible to all visitors, including those Vans and trailers can be adapted to
with hearing, learning, mental, or function as mobile interpretive centers to
mobility impairments. take to schools, shopping centers, and
to special events. Mobile exhibits may
Environmental Living and focus attention on particular aspects of
Environmental Studies Programs the park or on specific themes. They
can become part of a park's outreach

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
program for special populations, who for Formal exhibits also can be interpretive
various reasons may not be able to panels (without objects) illustrating an
come to the park. They may also be event, activity, site, or people. They
developed to entice more visitors to the may be located in a natural setting, such
park. Mobile exhibits can be useful in as outdoor trailside panels. Outdoor
districts where several relatively small exhibits offer flexibility and convenience
units, having similar resources, do not for visitors who may not have the time to
justify the development of a large, take a guided natural history walk or to
permanent interpretive center. see a living history Program.

Formal exhibits should be made


Feasibility Study accessible to all visitors, including those
A feasibility study outlines the with hearing, learning, mental, or
possibilities, limitations, and constraints mobility impairments.
for producing an interpretive project.
The project's feasibility will depend upon Guided Walks and Tours
the budget, timetable, location, concept,
and the availability of resources, such Walks, tours, and car caravans bring
as collections. together skilled interpreter(s), attentive
visitors, and interesting resources.
Formal Exhibits Guided tour programs orient and
Formal exhibits are interpretive media in interpret natural features and
which historical or natural history objects phenomena, landscapes and plants,
or ideas are displayed apart from their towns and architecture, people of the
original contexts. Exhibits impart area, historic trades and activities, etc.
messages relative to certain themes. Personal interaction with a live
Formal exhibits are versatile and can interpreter are often the most rewarding
utilize many media: encased objects, and memorable part of a park visit.
natural history dioramas, models, Tours should interpret specific
murals, historic setting vignettes, three- resources, but be flexible enough to
dimensional maps, text and graphics meet unexpected interpretive
panels, video monitors, and audio opportunities; a variety of visitor
tracks, to name a few. interests, levels of education, learning
capabilities and disabilities; different
Objects are usually shown in the group sizes; and time restrictions.
controlled environments of an
interpretive center or museum. Objects Hands-On Exhibits and Discovery
that characterize or portray a park Areas
theme can arouse interest, convey
complex ideas, and transcend barriers Hands-on exhibits and discovery areas
of culture and language. Historically offer visitors an opportunity to handle,
significant objects bring authenticity and examine, or otherwise explore objects
"presence" to the interpretation of a related to the park's resources and
historic site. themes. Exhibits can be composed of
hands-on natural or cultural objects,

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
models, discovery boxes, photographic upon research pertaining directly to a
enlargements, interactive games, flip- specific site. "Mass-produced historical
books, interactive videos and computer reproductions" are copies of period-style
programs, environmental monitors objects manufactured for general retail
(weather, tides, earthquakes, etc.), distribution.
microscopes, and live animals and
plants.

These types of exhibits have particular


appeal to children, who enjoy playacting,
experimentation, and touch. These are Historic Setting Museums and
the kinds of interpretive programs that Vignettes
satisfy Freeman Tilden's "fundamentally
different approach" for addressing Historic setting museums (also called
children's needs. Staffing requirements house museums) are of two basic types:
and maintenance costs can be high for formal and adaptive. Formal historic
discovery areas. setting museums are static---visitors
view the exhibits from behind barriers.
Historic Landscaping Usually the objects in these exhibits are
original to the site or are artifacts of the
Historic landscaping provides preserved, same period. Historic setting vignettes
reconstructed, and restored valuable are displays developed to re-create
three-dimensional contexts for parts of rooms or historic areas--often in
interpreting the lifestyle, technology, conjunction with formal exhibits.
economy, society, and personalities of a
particular historic period. Historic In an adaptive historic setting museum,
landscaping may include plant materials, visitors may be encouraged to move
wild and unkempt areas, groomed through the space. In addition, objects
ornamental and vegetable gardens, may be touched. Adaptive historic
walkways, sheds, corrals, fences, setting museums are typically used by
outbuildings, and domesticated animals. living history re-enactors or
They provide settings for interactive demonstrators to portray a site, an
interpretive programs and are event, or an activity. The furnishings in
themselves interpretive as outdoor an adaptive house museum are replicas
exhibits. Historic landscapes require as or reproductions, expected to wear out
much research and planning as the through use and eventually to be
buildings they often surround. replaced. The disadvantages for
historic setting museums include finding
Historic Reproductions appropriate original or reproduction
objects for use in displays (an often
Reproductions are objects specifically difficult and time-consuming task),
created to duplicate historic objects. providing high quality maintenance
Two classes of historic reproductions (often costly), and meeting the need for
exist. "Custom historic reproductions" increased security (also expensive).
are objects carefully replicated, based

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
Historic Structures
Information and Interpretive Sales
Historic structures are original, Counters
preserved, restored, or reconstructed
edifices of a particular period. They are Visitor centers and most interpretive
used variously for historic setting centers include an information/sales
museums (house museums), visitor counter. Interpretive books, pamphlets,
centers, museums, interpretive centers, videos, reproductions, and interpretive
concessions, park offices, and storage. objects help reinforce and expand
Historic structures may have such visitors' learning experiences and serve
features as narrow hallways and entries, as tangible reminders of their park visit.
steep or monumental stairways and To avoid confusion with a unit's historic
steps, a second story with no elevator resources, no antiques, old collectibles,
access, and heavy doors. These or archeological specimens should be
elements can pose difficulties for people sold within a park either through the
with disabilities, actually forming Department, a concession, or through
physical barriers that may make some affiliated cooperating associations.
structures unavailable to them. If it is
not possible to make the historic As with other park interpretive facilities,
structure and its interpretive programs steps should be taken to provide visitors
physically accessible, especially if with ready access to sales counters.
alterations would threaten or destroy a Adjustments may need to be made to
structure's significance, the Americans merchandise displays, counter heights,
with Disabilities Act requires that and signage to insure compliance with
alternative measures be undertaken, the Americans with Disabilities Act.
such as providing audio-visual materials
and devices to interpret inaccessible Interpretation
areas.
Interpretation may relate new
Indoor Audio-visual Facilities information, stimulate the senses,
challenge the imagination, or incite new
An audio-visual facility provides a perspectives. Interpretation enhances
comfortable, preferably darkened, space the public's understanding and
for presenting movies, slide, video, and enjoyment of natural, cultural, and
multi-media programs. Theaters can be recreational resources by encouraging
designed as multi-purpose facilities for appreciation of their values.
lectures and special events.
Interpretation is founded on the premise
Disadvantages may include the that knowledge deepens the park
relatively high cost to build and equip experience, providing lasting benefits
these facilities and the need for trained not only to individuals, but also to
staff to operate and maintain audio- society in general. Interpretation
visual equipment. New facilities should enables park visitors to better
also meet the Americans with understand their relationship to the
Disabilities Act standards. environment and helps to promote the

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
preservation and sustainable use of representative of the unit's resources.
resources within and beyond a park's
boundaries. Interpretive Objects

Information Centers, Visitor Contact Interpretive collections are comprised of


Counters, Kiosks objects that contribute to the sense of
place. These may include items that are
Information centers, visitor contact original to a site, period objects or
counters, and kiosks are staffed facilities modern reproductions, or objects that
essentially developed to provide otherwise support various interpretive
information. Often they are the first stop themes.
in the park for visitors. Park admission,
maps and brochures are generally Interpretive Plans
obtained there. Some also contain a
few interpretive exhibits, a telephone, An interpretive plan defines an
and limited sales. Visitor contact interpretive project for development,
counters are often located within large taking its direction from the interpretive
park visitor centers and museums. element within a general plan.
Depending upon the nature of the
Interpretive Concessions project, professionals are assembled to
work together as a planning team to
Interpretive concessions are private prepare the written document. The
business establishments that, in scope of the interpretive plan
partnership with the State, enhance the encompasses these factors: analyses
public's understanding of commercial of existing conditions; the anticipated
ventures and other activities that took audience; areas of special concern--
place on a site during a specific era. culturally sensitive subjects,
They an important role in parks by accessibility, staffing, safety and
providing needed services to visitors security, etc.; relevant resources--
and by helping to ensure the creation a collections, graphics, landscape
"living" historic environment. They can features, historic structures, etc.; the
invite visitor involvement, as well as establishment of goals and objectives;
offer lasting mementos of a park and the expansion of interpretive
experience. themes and periods. The plan makes
Commercial uses of buildings and sites specific recommendations for each
should be compatible with a park's proposed interpretive component,
interpretive themes and period(s). including the storyline, media, design
Concessionaires must have and be concepts, interpretive objects, and
willing to demonstrate the special schematic designs.
knowledge, experience, and skills
appropriate to the interpretive needs of Interpretive Prospectuses
a park. In the best cases, the primary
sources of revenue for a concession An interpretive prospectus either
come from products or services which precedes or follows the development of
are themselves interpretive or a general plan's interpretive element.

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
Like the interpretive element, it not only for children ages 7 to 12 years.
examines environmental influences and Participants can join the program at one
visitor expectations, but also defines the unit and take part in other Junior Ranger
park's interpretive themes, periods, activities as they visit different units of
facilities, and media. In addition, it the State Park System. The program
proposes interpretive activities and emphasizes stewardship of park
collections management policies, and resources and connects park resource
makes recommendations with regard to issues to global concerns. Children
interpretive concessions, cooperating participate in a series of interpretive
associations, and interpretive priorities. activities on the topics of geology;
Unlike the interpretive element in a Native Californians; history; plant and
general plan, the prospectus is "free- animal life; energy; water; weather and
standing." It offers more analyses of the climate; ecology; safety; survival and
park's interpretive resources, including crime prevention; and park careers.
physical and biological features, and Participation in the program enables
recreational activities, and provides a children to earn buttons, badges, and
historical narrative, in addition to making certificates, while learning more about
suggestions for needed research and the world around them.
future acquisitions.
Live Interpretive Activities
Junior Lifeguard Programs
Live interpretation, or personal services
A Junior Lifeguard Program is an activities, provide direct interaction
educational program designed to teach between a ranger, docent, or other staff
young park visitors, ages 9 to 16 years and the park visitor. Ranger- or docent-
of age, about lifeguarding skills and the led activities can include walks, tours,
shoreline environment. Structured talks, demonstrations, campfire
programs are offered at state beaches programs, dramatic presentations,
on the ocean environment--marine life, Junior Ranger programs, puppet shows,
tides, currents, waves, beach hazards, living history programs, environmental
beach manners, and aquatic safety. living programs, environmental studies
Activities include games, competitions, programs, touch tables, interactive
swimming, body boarding, surfing, skin computer programs, outreach programs,
diving, and exercise. Other Junior and other activities such as interpretive
Lifeguard Programs are made available concessions. These personal services
at state reservoirs and focus on inland are effective interpretive media because
water environments, swimming, and they allow visitors to participate and
safety. Participants must pass a test to interact, permitting immediate
qualify for the program and have parent responses to what is actually occurring
or guardian permission to take part. at a given moment and place.

Junior Ranger Programs Living History Programs

The Junior Ranger Program is a Living history programs combine


statewide educational program designed authentic activities, objects, and historic

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
persona in replica attire, to re-create an historic counterparts. Some cast-iron
event in which visitors gain insights into skillets, dishes, carpentry or gardening
the history of a site, occurrence, and/or hand tools, and bolts of cloth fall into
period. Living history has become an this category.
important interpretive media for many
historic parks. Interpreters in period
attire can add a heightened sense of
realism to historic buildings and sites.
Museum Collections Facilities
Living history programs require not only
accuracy of detail, but also participants A "clean" space is required when
who are willing to share their special accessioning, researching, cataloguing,
knowledge with others. It is through and photographing collections. This
interactive presentations that visitors area should not only be safe and
gain an understanding of how the secure, but also environmentally stable,
demonstration, scenario, or re- where permanent records related to the
enactment fits into a larger historic collections can also be stored.
picture. Convincing living history
participants are trained well in advance Museums
of the event and regularly provided with
updated or additional materials for their According to the definition set by the
program. American Association of Museums: a
museum is an organized and permanent
nonprofit institution, essentially
Historic-style clothing and tools must be educational or aesthetic in purpose, with
as accurate as possible for these a professional staff, which owns and/or
programs---down to the choice of utilizes tangible objects, cares for them,
fabrics, methods of construction, and and exhibits them to the public on some
accessories. Replica period clothing, regular schedule.
accessories, tools, and other materials
used for interpretive activities should be Original Objects
acquired, maintained and stored
securely in a designated location within Any historical items that can be
the park. The benefits of a daily living documented as having actually been
history programs can be realized in a associated with a structure during a
park by having interpretive staff and particular period are considered original
concessionaires wear appropriate period objects. These can be furniture,
attire and by re-enacting historic paintings, china, machinery, farm
moments. equipment, tools, etc., or more
ephemeral items like letters. Original
Modern Equivalent Objects objects tell a story and establish
authenticity. There are two categories
There are a number of objects that are of original objects: (1) Those that are, in
manufactured today with the same fact, the object with a known historical
appearance and function as their location; and (2) Those that are from the

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
structure, and are the correct type and a booth at local fairs is an excellent way
style, but are not necessarily used in of encouraging new visitors to come to a
their historical locations. unit. Television and cable stations are
another way of extending park
Outdoor/Wayside Panel Exhibits interpretation into the community.

Outdoor or wayside panel exhibits offer


general orientation and introductory Period Objects
information on prominent park features
and sites. Wayside exhibits are Historic objects dating to a specific
generally two-dimensional, containing period, but with no known connection to
text and graphics, but may also a particular structure, are considered
incorporate objects. Outdoor exhibits period objects. Their use in a historic
interpret resources in the immediate structure can be supported by known or
vicinity or may be displayed off-site to inferred similarities to original
encourage travel to the area. They furnishings. Often, transient, ephemeral
have the advantages of always being items---posters, newspapers,
available, being relatively inexpensive, toothbrushes, soap, commercially
and allowing visitors to view them at packaged goods, etc.---may no longer
their own pace. Their disadvantages exist for a certain structure, but can be
include vulnerability to vandalism, the documented to the period. Use of these
static nature of panel interpretation, and objects can help to create a more
the visual impact of exhibit structures on complete historic environment in historic
the natural and historic views. setting museums.

Outreach Programs Period Participatory Activities

Off-site "outreach" programs extend Period participatory activities are ones in


park interpretation into local which visitors participate in recreating
communities. These programs enable the past. Visitors who take part in such
professional staff and docents to share programs will remember their visits to a
their interests, skills and knowledge with park well after their departure, because
those sectors of the community that are of their own personal involvement in re-
unable or have yet to come to park creating the historic scene.
sites. Outreach programs can take Participatory activities occur in adaptive
many forms---workshops, classes, talks, house museum spaces and outdoor
audio-visual programs, demonstrations. sites, where they are compatible with
And, they can be shaped for each and suitable to the historic setting and
group's needs. Older adults, people the interpretive period. Participation
with disabilities, and school children methods include hands-on interactive
make ideal audiences for off-site learning experiences and role playing.
interpretive programs. Also,
presentations made to local service Period participatory activities that re-
groups help to build community support create historic activities include:
for park programs. Creating and staffing

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
billiards graphics. Publications can be used in
bowling various ways. They may be printed in
bread making several languages for foreign visitors,
candy making produced in large print to aide visitors
care of animals with visual impairments, or sold as
riding carriages, wagons, and horses souvenirs, or developed as a source of
children's games revenue.
clothing construction
dancing Their limitations include the need for
farm chores staff or dispensers to distribute them;
flint knapping the litter potential for materials given
fly tying and fishing away free; the high cost of printing in
food preparation large enough quantities to permit a low
gambling games per unit price; and the preference of
gardening some visitors' to listen to an interpretive
Indian hand games message rather than read it.
military drills Publications that greatly depend upon
mining methods text may not be useful to the very young
musical performances or people with visual impairments or and
needle crafts those with difficulties reading.
painting and fine arts
period holiday activities Brochures, teachers' guides, and self-
period plays and pageants guiding brochures should be updated
retail merchant activities when important information changes.
rope making Cultural and natural heritage research
school sessions produced for a park should be
singing considered for publication to keep the
spring cleaning information current and to broaden the
tin working public's understanding.
toy and puzzle making
Puppet Programs
Publications
Shadow puppets, string and rod
Publications are portable media that can puppets, marionettes, and hand puppets
range from brief overviews to in-depth have been used for thousands of years
examinations of a park's resources. to entertain and educate, and to
They tell sequential stories well. comment on society and politics. These
Produced by California State Parks, programs are an excellent way of
cooperating associations, other communicating resource information
government agencies, or by private and values to children and adults alike.
publishers, they may include trail guides, They can be employed to help
maps, field guides, nature checklists, individuals see critical issues from a
children's books, teachers' guides, variety of perspectives, as well as to
coloring books, activity books, general better appreciate the world around
history books, reference books, and them. Through stories, songs,

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
improvised dialogues, and jokes, live objects within inventories, acquisition
puppetry can engage and focus the lists, and other reports. They are also
attention, imagination, and emotions of used on documents to verify the
audiences around important interpretive purchase of objects. The number itself
concepts. usually consists of a location number
and a number assigned to the object.
For example, object number ten within
Reference Library and Archives room one would be written 1-10. This
number is usually different from a
A reference library and archives catalog number. However if the object
provides a ready source of information has an existing catalog number, it may
and graphics for park staff, volunteers, be used as the reference number.
researchers, and concessionaires. This
is essential for the accurate Reproduction Object
presentation, ongoing development, and
refinement of interpretive programs. A reproduction object is a currently
Park reference libraries and resource manufactured duplicate of a historical
centers should include copies of object, either mass-produced or custom
relevant photographs; basic historical made, as it appeared at a specified
works on the area and California; point in time.
resource works on period attire, historic
trades, and businesses (where Self-guided Interpretive Activities
appropriate); natural history references,
relevant periodicals; Department of Self-guided interpretive activities include
Education frameworks; teachers' guides; historic setting museums and vignettes,
and resource management references. historic landscapes, interpretive trails,
The library and archives should have formal exhibits, outdoor exhibit panels,
appropriate storage, environmental models, audio-visual programs--videos,
controls, security, and controlled slides, and film, and brochures offering
access. interpretive information.

Park archives that include rare or fragile


documentary materials must be located Self-Guided Trails
and securely stored with the necessary
environmental and access controls. The Self-guided trails interpret the extent of
materials should be managed by a historic area's development or a
individuals trained in archival methods. natural area's variety of life forms,
forces, and natural elements. Self-
Reference Number guided trails interpret resources through
brochure descriptions keyed to
When preparing a Furnishing Plan or an numbered posts or recognizable
Interpretive Plan, a unique number is landmarks, cassette tape versions of
assigned to each interpretive object brochure text, trail panels, or through
proposed for inclusion in the project. visitor-activated message repeaters.
The numbers are used to distinguish Self-guided trails can serve large

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
numbers of users, at their own pace, items for exhibits and other interpretive
and at all times. Some trails, such as activities. Materials, equipment, and
boardwalks and observation decks, can tools storage must be kept separate
be expensive to build and maintain. from a museum collections facility.

Vignettes
Vignettes are areas within formal
exhibits that, with the use of
architectural features and/or furnishings,
illustrate a particular historical person,
event, activity, or period.

Visitor Centers/Interpretive Centers

A visitor center is a staffed facility that


provides a comfortable space in which
visitors can make a transition from their
car or other transportation to the natural,
cultural, or recreational environment.
Most visitor centers help people to
become physically comfortable in the
new setting by providing information
services, restrooms, drinking fountains,
first aid resources, public telephones,
and interpretive sales. They may offer a
variety of in-depth interpretive media---
formal exhibits, historic setting vignettes,
and audio-visual facilities---to inspire
visitors to explore, learn about, and
protect the area's resources.

The disadvantages of visitor centers


include their high cost of construction,
maintenance, and staffing. There may
also be limitations in presenting a
sequential story, as few visitors dutifully
study all of the exhibits in the planned
order. Objects on display also require
additional maintenance and security.

Workshop and Storage Areas

Workshop and storage areas can be


invaluable for preparing exhibits and

_____________________________________________________________________________
APPENDIX: Selected Research Institutions in California
SELECTED RESEARCH photographic collections. Having
INSTITUTIONS IN CALIFORNIA exhausted these sources in your search,
other institutions and their collections
First utilize all local research institutions should be considered. Listed below are
and resources in your area to obtain some of the larger institutions that might
information on your specific project. be consulted when conducting research.
These may include public libraries, local
historical societies, courthouse records,
census, local newspapers, and private

The Bowers Museum of Cultural Art California Museum of Photography


2002 Main Street 3824 Main Street
Santa Ana, CA 92706 Riverside, CA 92501

Telephone: (714) 567-3695 Telephone: (909) 787-4797


Fax: (714) 567-3603 Fax: (909) 787-4797

California Academy of Sciences California State Archives


Golden Gate Park 1020 O Street
San Francisco, CA 94118 Sacramento, CA 95814

Telephone: (415) 221-5100 Telephone: (916) 653-7715


Fax: (415) 750-7346 Fax: (916) 653-7134

California Afro-American Museum California State Library


Exposition Park 900 N Street
600 State Drive Sacramento, CA 95864
Los Angeles, CA 90037
Telephone: (916) 654-0176
Telephone: (213) 744-7432 (California History Room)
Fax: (213) 744-2050 Fax: (916) 654-0064

California Historical Society Mailing address:


673 Mission Street P.O. Box 942837
San Francisco, CA 94105 Sacramento, CA 94237-0001

Telephone: (415) 357-1848


Fax: (415) 357-1850
E-Mail: info@calhist.org
Internet: http://www.calhist.org

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
California State Library, Sutro Library
480 Winston Drive Crocker Art Museum
San Francisco, CA 94132 216 O Street
Sacramento, CA 95814
Telephone: (415) 597-0463
Fax: (415) 731-4477 Telephone: (916) 264-5423
Internet: sutro@library.ca.gov Fax: (916) 264-7372

California State Parks Photographic


Archives
2517 Port Street
West Sacramento, CA 95691

Telephone: (916) 324-7001


Fax: (916) 371-0301

California State Parks Project


Archives
Northern Service Center
1725 23rd Street, Suite 200
Sacramento, CA 95816

Telephone: (916) 324-0077


Fax: (916) 324-0888

California State Railroad Museum


Library and Archives
111 I Street
Sacramento, CA 95814

Telephone: (916) 323-8073


Fax: (916) 327-5655

California State University, Chico


Meriam Library
Chico, CA 95929-0295

Telephone: (916) 898-5710


Fax: (916) 898-4443

Clarke Memorial Museum


240 East Street
Eureka, CA 95501
Telephone: (707) 443-1947
Fax: (707) 444-8330

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
Gene Autry Western Heritage
Museum Monterey Bay Aquarium
4700 Western Heritage Way 886 Cannery Row
Los Angeles, CA 90027-1462 Monterey, CA 93940

Telephone: (213) 667-2000 Telephone: (408) 648-4800


Fax: (213) 660-5721 Fax: (408) 648-4810
Natural History Museum of Los
Eastern California Museum Angeles County
155 Grant Street Seaver Center for Western History
Independence, CA 93526 Research
Telephone: (619) 878-0364 900 Exposition Boulevard
Fax: (619) 872-2712 Los Angeles, CA 90007

Mailing address: Telephone: (213) 744-3466


P.O. Box 206 Fax: (231) 937-9426
Independence, CA 93526
The Oakland Museum
Huntington Library, Art Collections 1000 Oak Street
and Botanical Gardens Oakland, CA 94607
1151 Oxford Road
San Marino, CA 91108 Telephone: (510) 238-3401
Fax: (510) 238-2258
Telephone: (818) 405-2100
Fax: (818) 405-0225 Palm Springs Desert Museum
101 Museum Drive
The Living Desert Palm Springs, CA 92262
47 900 Portola Avenue
Palm Desert, CA 92260 Telephone: (619) 325-7186
Fax: (619) 327-5069
Telephone: (619) 346-5694
Fax: (619) 568-9685 Mailing address:
P.O. Box 2288
Los Angeles (Central) Public Library Palm Springs, CA 92263
630 W. Fifth Street
Los Angeles, CA 90071 Presidio National Park Service
Telephone: (213) 228-7000 Museum
Fax: (213) 228-7429 Building 2
Presidio of San Francisco
Marshall Gold Discovery State San Francisco, CA 941229
Historic Park
310 Back Street Telephone: (415) 561-3319
Coloma, CA 95613 Fax: (415) 561-2493
Telephone: (916) 622-3470
Fax: (916) 622-3472

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
Riverside Municipal Museum Fax: (619) 232-0248
3720 Orange Street
Riverside, CA 92501 Mailing address:
P.O. Box 1390
Telephone: (909) 782-5273 San Diego, CA 92112

Sacramento Archives and Museum San Francisco Maritime National


Collection Center Historical Park
551 Sequoia Pacific Boulevard Hyde Street Pier
Sacramento, CA 95814 San Francisco, CA 94109

Telephone: (916) 264-7072 Telephone: (415) 556-3002


Fax: (916) 264-7582 Fax: (415) 556-6293

San Bernardino County Museum Mailing address:


2024 Orange Tree Lane Building E, Fort Mason
Redlands, CA 92374 San Francisco, CA 94123

Telephone: (909) 798-8570


Fax: (909) 798-8585

San Diego Historical Society


Research Archives
1649 El Prado, Balboa Park
San Diego, CA 92101-1621

Telephone: (619) 232-6201


Fax: (619) 232-6297

Mailing address:
P.O. Box 81825
San Diego, CA 92138-1825

San Diego Museum of Man


1350 E. Prado, Balboa Park
San Diego, CA 92112

Telephone: (619) 239-2001


Fax: (916) 239-2749

San Diego Natural History Museum


1788 El Prado, Balboa Park
San Diego, CA 92101

Telephone: (619) 232-3821

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
San Joaquin County Historical University of California, Berkeley
Society The Bancroft Library
and Museum Berkeley, CA 94720-0001
11793 N. Micke Grove Road
Lodi, CA 95240 Telephone: (510) 642-3781
Fax: (510) 642-7589
Telephone: (209) 368-9154
Fax: (209) 369-2178

The Santa Barbara Historical


Museum
136 E. De la Guerra Street
Santa Barbara, CA 93102-0578

Telephone: (805) 966-1601


Fax: (805) 966-1603

Mailing address:
P.O. Box 578
Santa Barbara, CA 93102

Siskiyou County Museum


910 S. Main Street
Yreka, CA 96097

Telephone: (916) 842-3836

Southwest Museum
234 Museum Drive
Los Angeles, CA 90065

Telephone: (213) 221-2164, ext. 230


Fax: (213) 224-8223

Mailing address:
P.O. Box 41558
Los Angeles, CA 90041-0558

Sutter's Fort State Historic Park


2701 L Street
Sacramento, CA 95814

Telephone: 445-4422
Fax: (916) 447-9318

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
University of California, Berkeley
Phoebe Apperson Hearst Museum of
Anthropology
Berkeley, CA 94720

Telephone: (510) 642-3681


Fax: (510) 642-6271

University of California, Berkeley


University of California Botanical
Garden
200 Centennial Drive
Berkeley, CA 94720-5045

Telephone: (510) 643-8040


Fax: (510) 642-5045

University of California, Davis


Shields Library, Special Collections
Davis, CA 95616

Telephone: (916) 752-2110


Fax: (916) 752-6899

University of California, Riverside


Tomas Rivera Library
Riverside, CA 92521

Telephone: (909) 787-3221


Fax: (909) 787-3285

Wells Fargo History Museum


Wells Fargo Bank
History Department
420 Montgomery Street
San Francisco, CA 94163

Telephone: (415) 396-2619


Fax: (415) 391-8644

____________________________________________________________________________________
APPENDIX: Selected Research Institutions in California
BIBLIOGRAPHY FOR INTERPRETIVE Edition. Harcourt, Brace, Jovanovich,
PLANNING Inc. New York, 1992.

"Accounting Workshop: Contract Bean, Lowell John and Sylvia Brakke


Administration." Vane
Contract Services Unit, Support California Indians: Primary
Services Section, Administrative Resources. Ballena Press. Ramona,
Services, California State Parks. 1977.
December 13, 1995.
Bean, Walton and James Rawls
Ambrose, Timothy and Crispin Paine California: An Interpretive History.
Museum Basics. International 5th edition. McGraw. 1988.
Council of Museums (ICOM). New
York, 1993. Bryan, Dave
"How the Exhibit Builder Can
American Association of Museums. Avoid Scheduling Mishaps," Exhibit
The Accessible Museum: Model Builder. 6, No. 6, 1989, pp. 34-40.
Programs of Accessibility for Disabled
and Older People. American California Library Directory, 1996.
Association of Museums. Washington, Library Development Services
D.C., 1992. Bureau, California State Library.
Sacramento, 1996.
Museums and Technology:
Selected Source List. Washington, California Women: Activities Guide,
D.C., 1996. Kindergarten Through Grade Twelve.
California State Department of
American Association of Museums/ Parks and Recreation. Sacramento,
Metropolitan Museum of Art 1988.
Standards Manual for Signs and
Labels. Washington, D.C., 1995 Catherwood, Dwight W. and Richard L.
Van Kirk
Ames, Kenneth, Barbara Franco, and L. The Complete Guide to Special
Thomas Frye, eds. Event Management. John Wiley &
Ideas and Images: Developing Sons. New York, 1992.
Interpretive History Exhibits. American
Association for State and Local History. Doering, Zahava D. and Andrew J.
Nashville, 1992. Pekarik
"The Exhibition Dialogue: An
Applegate, Brenda Outline," Exhibitionist, Summer/Fall,
Guide to Copyright Research. 1993.
Park Services Division, California State
Parks. Sacramento, March 1996.

Barzun, Jacques and Henry F. Graff


The Modern Researcher. 5th

______________________________________________________________________________
APPENDIX: Bibliography for Interpretive Planning
English-Language Arts Framework for Twelve.
California Public School, Kindergarten California Department of
Through Grade Twelve. Education. Sacramento, 1994.
California Department of
Education. Sacramento, 1987.

The Exhibit Builder Source Book


Directory.
Published yearly Karp, Ivan and Steven D. Lavine, eds.
January/February. Exhibiting Cultures: The Poetics
and Politics of Museum Display.
Favretti, Rudy J. and Joy Putman Smithsonian Institution Press.
Favretti Washington, 1991.
Landscapes and Gardens for
Historic Buildings. 2nd Edition. Kennedy, Jeff
American Association for State and User Friendly: Hands-On Exhibits
Local History. Nashville, 1991. That Work. Association of Science
Technology Centers. 1990.
Grinder, Alison L., and E. Sue McCoy
The Good Guide: A Sourcebook Koester, Stephanie
for Interpreters, Docents and Tour Interactive Multimedia in
Guides. Ironwood Publishing. American Museums. Archives and
Scottsdale, Ariz., 1985. Museum Informatics. 1993.

Guide to California State Parks Klein, Larry


Photographic Archives. Exhibits: Planning and Design.
California State Parks. Madison Square Press. New York,
Sacramento, June, 1996. 1986.

Ham, Sam H. Knudson, Douglas M., Ted T. Cable,


Environmental Interpretation: A and Larry Beck
Practical Guide for People with Big Interpretation of Cultural and
Ideas and Small Budgets. North Natural Resources. Venture Publishing,
American Press. Golden, Colo. 1992. Inc. State College, Penn., 1995.

Hare, Robert Levine, Melissa Smith


Communities of Change: An "Selecting and Contracting for
Interpretive Survey of California Natural Exhibition Services," Exhibitionist, Part
Communities Found in Selected 1--Winter, 1994, Part 2--Fall, 1994.
California State Parks. California
Department of Parks and Recreation. Lewis, William J.
Sacramento, May 29, 1992. Interpreting for Park Visitors.
Eastern National Park and Mountain
Health Framework for California Public Association. Philadelphia, 1980.
Schools: Kindergarten Through Grade

______________________________________________________________________________
APPENDIX: Bibliography for Interpretive Planning
Life on the Edge: A Guide to California's Machlis, Gary E. and Donald R. Field,
Endangered Natural Resources. eds.
BioSystem Books. Santa Cruz, On Interpretation: Sociology for
1994. Interpreters of Natural and Cultural
History. Oregon State University Press.
Literature for History-Social Science, Corvallis, 1992.
Kindergarten Through Grade Eight.
California Department of Mathematics Framework for California
Education. Sacramento, 1993. Public Schools, Kindergarten Through
Grade Twelve.
California Department of
Education. Sacramento, 1992.

McLean, Kathleen
Planning for People in Museum
Exhibitions. Association of Science-
Technology Centers. 1993.

Medlin, Nancy C., Gary E. Machlis and


Jean E. McKendry
Self-Critique: A Tool for
Evaluating Interpretive Services.
National Park Service and University of
Idaho.

Morris, Patricia, ed.


California State Parks Museum
Directory. California State Parks.
Sacramento, May, 1995.

Museum Security and Protection: A


Handbook for Cultural Heritage
Institutions.
International Council of Museums
(ICOM) and the International Committee
on Museum Security. New York, 1993.

The National Association for


Interpretation Membership Directory.
National Association for
Interpretation. Fort Collins, Colo.,
published annually.

Nunis, Jr., Doyce and Gloria Ricci


Lothrop, ed.

______________________________________________________________________________
APPENDIX: Bibliography for Interpretive Planning
A Guide to the History of Schlereth, Thomas J.
California. Greenwood Press. Artifacts and the American Past.
Westport, Conn., 1989. The American Association for State and
Local History. Nashville, 1981.
The Official Museum Directory.
The American Association of Science Framework for California Public
Museums. Washington, D.C., published Schools, Kindergarten Through Grade
annually. Twelve.
California Department of
The Official Museum Products and Education. Sacramento, 1990.
Services Directory.
American Association of
Museums. Washington, D.C., published
annually.

Pitman-Gelles, Bonnie
Museums, Magic and Children.
Association of Science-Technology
Centers. Washington, D.C., 1981.

Porter, Erika R.
All Visitors Welcome:
Accessibility in State Park Interpretive
Programs and Facilities. California
State Parks. Sacramento, 1994.

Radosevich, Steve
Guide for Preparing a Furnishing
Plan: Furnishing and Interpreting
Historic Structure Museums. California
Department of Parks and Recreation.
Sacramento, 1994.

Ralph, Larry J.
"Visitor Safety in Exhibit Design
and Production," Exhibitionist, Spring,
1993.

Regnier, Kathleen, Michael Gross and


Ron Zimmerman
The Interpreter's Guidebook:
Techniques for Programs and
Presentations. UW-SP Foundation
Press. Stevens Point, Wis., 1994.

______________________________________________________________________________
APPENDIX: Bibliography for Interpretive Planning
Seale, William Veverka, John A.
Recreating the Historic House Interpretive Master Planning.
Interior. American Association for State Falcon Press Publishing Company.
and Local History. Nashville, 1979. Helena, 1994.

Serrell, Beverly
Exhibit Labels: An Interpretive Witteborg, Lothar P.
Approach. AltaMira Press. Walnut Good Show! A Practical Guide for
Creek, Calif., 1996. Temporary Exhibitions. Smithsonian
Institution Travelling Exhibition Service.
Sharpe, Grant W. Washington, D.C., 1981.
Interpreting the Environment.
John Wiley & Sons. New York, 1982.

Smith, Betty Pease


Directory: Historical Agencies in
North America. American Association for
State and Local History. Nashville.

Thompson-Klein, Mark
"Landing the Right Fabricator,"
Exhibitionist, Winter, 1994.

Thompson-Klein, Mark
"Some truths about Fabricating
Quality Exhibitions," Exhibitionist, Fall,
1994.

Tilden, Freeman
Interpreting Our Heritage. The
University of North Carolina Press,
Chapel Hill, 1977.

Trapp, Suzanne, Michael Gross and


Ron Zimmerman
Signs, Trails, and Wayside
Exhibits: Connecting People and Places.
UW-SP Foundation Press. Stevens
Point, Wis., 1994.

Tucker, Michael S.
A Teacher's Guide to Sutter's
Fort. California Department of Parks
and Recreation. Sacramento, 1992.

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APPENDIX: Bibliography for Interpretive Planning
______________________________________________________________________________
ADDITIONAL NOTES

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