Leadership Excellence

Date of
Submission:
Cohort Name and
Group No.

SBR 1

8th January, 2017

CEO:

Mayank Barjatiya

Group 3
GMBA May 2016 - Dubai

Group
Members:

Sanjana Ramani, Thanh Minh Le,

Ashita Chandak, Siddharth Garg

Absorb Team The teams objective was to develop a fiber board that had superior
heat absorption properties using materials that have been recently licensed. The
project team consisted of six members and was a mix of experience and youth. The
teams skill set comprised of engineering, marketing and technical specialization.
Absorb Team Characteristics
Low levels of motivation, primarily because of Chips way of managing his team,
giving feedback, delegating tasks and lack of appreciation. The team members feel
that their skill set is not being put to use and effectively and they have no way of
expressing themselves. The teams productivity is quite low which is a result of their
motivation levels and no creative freedom. Dave, a senior technical specialist has
requested Chip to move out of a team and be placed in a team where his skills can
be put to use in a better manner. The team is frustrated in general and feels that the
process they follow is quite unidimensional. Also, the team members work in silos
and barely communicate with each other.
Absorb Team Leader Characteristics
Chip, the team leader was a micro manager who always wanted to keep track of
what his team members were doing and was bound by the managements decision
to pursue an opportunity with a client who were not the right customers for the
product that Chips team was developing.
Also, Chip had an eye for detail and was in the habit of reviewing deliverables with
his team members until everything was as expected. Although, as mentioned in
exhibit 4 Chip appreciated the work of team members but he really never said this
out loud which could be a key reason for low motivation levels within the team. Chip
rarely took feedback from his team members and when one of the technical
specialists was about to move out of the team, he did not communicate this to his
technical supervisor Helen but instead chose to talk to a relatively new team
member about the issue which left Helen feeling a bit awkward.
Recommendations for the team and Chip
Burke, should be candid with while sharing the results of the study. Chip needs to be
more appreciative and accommodating with his team members. Also, Chip should
not assume that his team members are doing fine by themselves and should
schedule team meeting more frequently to understand the pain points and seek
constructive feedback from team members on key issues. A team outing and some
team building exercises would be really helpful for improving the morale and
fostering a more creative and friendly eco-system within the team.

Leadership Excellence

SBR 1

Lumen Team Involved in developing multilayer sheets of crystals that could be

used in low light conditions for monitoring equipment. The team consisted of five
members and had the same composition as team Absorb in terms of experience and
skills set.
Lumen Team Characteristics The team is characterized by motivation levels and
a sense of belonging. The team members really enjoy their work and understand the
power of working as a team. Each team member has full freedom to work on their
assignments. The team bonds well and works as a group to attain their objective
and solve issues when they arise. This is quite evident from the clients satisfaction
with what the team is delivering. Team meetings are more like an open forum
wherein each team member puts forward their view points and delegation of work is
evenly ensuring that each member works to the best of their abilities without feeling
overburdened or unappreciated. The levels of mutual respect are quite high and
everybody understands the importance of working together as a cohesive unit. The
team members feel that they have full creative freedom and that they complement
each other in everyday tasks and assignments.
Lumen Team Leader Characteristics The team leader Max is quite appreciative
of the work his team members do and has confidence in their abilities to deliver the
required outcomes. Max, a 22-year-old veteran at CCE jumps to the aid of his team
members whenever they need him. Max is not shy of taking his team out a meal or
an outing when time is right to maintain their levels of motivations and as a gesture
of appreciation for their quality of deliverables. Max understands the needs of his
team and was ready to talk to the CCE management about having extra resources in
the team to cope with the increasing workload even when the organization was
downsizing. This clearly demonstrates that Max was cognizant about the needs of
his team and would do anything in his power to ensure that they got what they
needed from the firm to perform at the highest level.
Recommendations for Lumen team and Max - Max already has done a good job
in managing lumen team. To maintain the moral and highly motivated team culture,
Burke can reward, recognize and appreciate Max and his team for the success they
have achieved. Burke could also look at adding Absorb team member Dave to the
Lumen group as they are looking out for additional hands on-board.