MCD 5000 Deskset User Guide

MCD 5000 Deskset User
Guide
SEPTEMBER 2016
2016 Motorola Solutions, Inc. All rights reserved
6802987C94-G
6802987C94-G
Copyrights
Copyrights
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Solutions computer programs. Laws in the United States and other countries preserve for Motorola
Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted
Motorola Solutions computer programs contained in the Motorola Solutions products described in this
document may not be copied or reproduced in any manner without the express written permission of
Motorola Solutions.
2016 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly
or by implication, estoppel or otherwise, any license under the copyrights, patents or patent
applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a particular system, or may be dependent upon the characteristics
of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your
Motorola Solutions contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
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directive
The European Union's WEEE directive requires that products sold into EU countries must have
the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users
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Document History
Document History
Table 1: Document History of the MCD 5000 Deskset User Guide
Version
Description
Date
6802987C94-A
Original release of the MCD 5000 Deskset

Guide.
July 2011
6802987C94-B
Release of revision B
December 2012
6802987C94-C
Added the description to TETRA Phone Book.
January 2013
6802987C94-D
Added Paging, TETRA Statuses/SDS Messages

and MDC1200 signaling.
September 2013
6802987C94-E
Added TETRA Scan lists feature and some

more additional minor features.
October 2014
6802987C94-F
Manual updated. New scenarios added to the

MCD 5000 Deskset Troubleshooting on page
101 section.
January 2016
6802987C94-G
Manual updated. Added Parallel Console in

MCD 5000 System Usage Recommendations
and Expected Behavior on page 64.
September 2016
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6802987C94-G
Contact Us
Contact Us
Motorola Solutions Support Center
The Solutions Support Center (SSC) is the primary Motorola Solutions support contact. Call:
Before any software reload.
To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable
Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For...
Phone
United States Calls
800-221-7144
International Calls
302-444-9800
North America Parts Organization

For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts
organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For...
Phone
Phone Orders
800-422-4210 (US and Canada Orders)

For help identifying an item or part number, select
choice 3 from the menu.
302-444-9842 (International Orders)
Includes help for identifying an item or part number and
for translation as needed.
Fax Orders
800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to
documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
The document title and part number
The page number with the error
A description of the error
We welcome your feedback on this and other Motorola Solutions manuals. To take a short, confidential
survey on Motorola Solutions Customer Documentation, go to docsurvey.motorolasolutions.com or
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6802987C94-G
Contents
Contents
Copyrights................................................................................................................... 3
Document History....................................................................................................... 5
Contact Us................................................................................................................... 7
List of Figures........................................................................................................... 13
List of Tables............................................................................................................. 15
List of Procedures.....................................................................................................17
About this Guide....................................................................................................... 19
What is Covered in This Guide.................................................................................................... 19
Helpful Background Information.................................................................................................. 19
Related Information on MCD 5000 Deskset................................................................................ 19
Related Information on Other Systems........................................................................................20
Icon Conventions......................................................................................................................... 20
Chapter 1: MCD 5000 Deskset Description.............................................................21

1.1 Description Overview.............................................................................................................21
1.2 Deskset System Overview.....................................................................................................22
1.2.1 MCD 5000 Deskset System Capacities................................................................... 23
1.3 Understanding MCD 5000 Deskset Buttons and Hardware.................................................. 25
1.3.1 Top View Features of the MCD 5000 Deskset.........................................................26
1.3.2 Bottom Side and Side Panel Features of the MCD 5000 Deskset...........................28
Chapter 2: MCD 5000 Deskset Installation............................................................. 31

2.1 Operational Cautions............................................................................................................. 31
2.2 Adjusting the Handset Rest for Desktop Mount ....................................................................32
2.3 Adjusting the MCD 5000 Deskset Footstand for Desktop Mount.......................................... 32
2.4 MCD 5000 Deskset Wall Mount.............................................................................................33
2.4.1 Mounting the MCD 5000 Deskset on a Wall............................................................ 33
2.5 Connection to Power, Accessories, and Network..................................................................33
2.5.1 Connecting Power, Accessories, and Network to the MCD 5000 Deskset..............34
Chapter 3: MCD 5000 Deskset Operations............................................................. 37

3.1 Use the Keypad..................................................................................................................... 37
3.2 Set Time and Date.................................................................................................................38
3.3 Adjust LCD Display Brightness and Contrast........................................................................ 38
3.4 Adjust Volume on Deskset Speakers.................................................................................... 38
3.4.1 Increasing and Decreasing the Volume................................................................... 38
3.5 Add Internal Speaker............................................................................................................. 39
3.5.1 Turning the Internal Speaker On/Off........................................................................39
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3.6 Muting and Unmuting the MCD 5000 Deskset...................................................................... 39

3.7 Login...................................................................................................................................... 39
3.7.1 Authenticating Login Option to the MCD 5000 Deskset...........................................40
3.7.2 Remembering Me Login Option to the MCD 5000 Deskset.....................................41
3.8 Logging Off the MCD 5000 Deskset...................................................................................... 42
3.9 Changing the MCD 5000 Deskset PIN.................................................................................. 42
3.10 Lock/Unlock the MCD 5000 Deskset................................................................................... 43
3.10.1 Locking and Unlocking the MCD 5000 Deskset.....................................................43
3.11 Updating Radio Resources Information...............................................................................44
3.12 MCD 5000 Deskset Home Screen.......................................................................................44
3.13 MCD 5000 Deskset Home Screen Soft-Keys...................................................................... 45
3.14 MCD 5000 Deskset Status Bar for Home Screen................................................................46
3.15 MCD 5000 Deskset Home Screen Activity Log................................................................... 46
3.15.1 Scrolling the Activity Log on the MCD 5000 Deskset Home Screen......................46
3.16 Emulated Radio LCD Display.............................................................................................. 46
3.17 Emulated Radio Soft-Keys...................................................................................................47
3.18 MCD 5000 Deskset Activity History..................................................................................... 48
3.18.1 Viewing MCD 5000 Deskset Activity History..........................................................48
3.19 Entering Quit Button PIN..................................................................................................... 49
3.20 MCD 5000 Deskset Icons and Indications...........................................................................49
3.20.1 Status Bar Icons.....................................................................................................49
3.20.2 Activity Log Icons................................................................................................... 50
3.20.3 Message Box Indications....................................................................................... 51
3.21 Deskset Emulated Radio Screen.........................................................................................51
3.21.1 Deskset Emulated Radio Soft-Keys.......................................................................52
3.21.2 Deskset Status Bar for Emulated Radio................................................................ 52
3.21.3 Deskset Activity Log for Emulated Radio...............................................................52
3.21.4 Emulated Radio LCD Display................................................................................ 52
3.22 Send Pages and Messages.................................................................................................52
3.22.1 Sending Manual Pages..........................................................................................54
3.22.2 Predefined Individual or Group Pages................................................................... 55
3.22.2.1 Sending Predefined Individual or Group Pages....................................... 56
3.22.3 Using Single Soft-Keys to Send a Page................................................................ 57
3.23 Emulated Radio Buttons and Soft-Keys.............................................................................. 58
3.23.1 ASTRO Consolette W9 Emulated Radio Screen................................................... 59
3.23.2 MCS2000 III Emulated Radio Screen.................................................................... 60
3.23.3 CDM 1550. LS, LS+ Emulated Radio Screen........................................................ 61
3.23.4 APX 7500 Consolette Emulated Radio Screen......................................................62
3.23.4.1 Text Message (TMS) Mode......................................................................63
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3.23.5 Tone Remote Control (TRC) Emulated Screen..................................................... 63

3.23.5.1 Selecting TRC Frequency........................................................................ 63
3.23.5.2 Parallel Console in MCD 5000 System Usage Recommendations
and Expected Behavior..................................................................................... 64
3.23.6 TETRA Emulated Radio Screen............................................................................ 64
3.23.6.1 Selecting a Group on the TETRA Radio.................................................. 65
3.23.6.2 Selecting a Folder on the TETRA Radio.................................................. 66
3.23.6.3 Selecting a Group from Find Folder Screen on the TETRA Radio.......... 67
3.23.6.4 Updating TETRA Phone Book on the TETRA Radio............................... 67
3.23.6.5 Storing a Group Number in a Speed Dial List on the TETRA Radio........68
3.23.6.6 Dialing a Group from a Speed Dial List on the TETRA Radio..................69
3.23.6.7 Removing an Entry from a Speed Dial List on the TETRA Radio............ 69
3.23.6.8 Received Statuses and SDS Messages on TETRA Radio...................... 70
3.23.6.9 Send Statuses and SDS Messages on TETRA Radio.............................72
3.24 MCD 5000 Deskset Emulated Radio Icons......................................................................... 81
3.24.1 MCS2000 III Radio Emulated Screen Icons.......................................................... 81
3.24.2 CDM 1550. LS, LS+ Radios Emulated Screen Icons.............................................82
3.24.4 TRC Radio Emulated Screen Icons....................................................................... 83
3.24.5 TETRA Radio Emulated Screen Icons...................................................................84
3.25 Connecting and Disconnecting the MCD 5000 Deskset from a Radio................................ 84
3.26 Monitor Radio Audio Channel Activity................................................................................. 85
3.26.1 Listening to the Radio Channel Activity................................................................. 85
3.27 Monitor All MCD 5000 Deskset Audio Activity..................................................................... 85
3.27.1 Muting or Listening to Audio Activity of All Connected MCD 5000 Desksets.........86
3.28 Viewing Users Connected to the Same Radio.....................................................................86
3.29 Initiate or Answer a Radio Channel Transmission...............................................................86
3.29.1 Responding to a Call with the Handset..................................................................87
3.29.2 Responding With the Handset Transmit and the Internal Speaker Receive .........87
3.29.3 Responding With MCD 5000 Transmit Button....................................................... 87
3.29.4 Responding with the Deskset Paddle Microphone or Footswitch.......................... 88
3.29.5 Responding to a Call when Using a Headset........................................................ 88
3.30 Initiate or Answer a Base Intercom Transmission............................................................... 88
3.30.1 Initiating a Base Intercom Transmission................................................................ 89
3.30.2 Responding to an Intercom Call.............................................................................89
3.31 Outbound Emergency Alert................................................................................................. 89
3.31.1 Internal MCD 5000 Emergency..............................................................................90
3.31.1.1 Generating an Outbound Emergency Alert.............................................. 91
3.31.2 Mimic Emergency Button O5/TETRA Control Head........................................... 91
3.31.2.1 Generating an Outbound Emergency Alarm............................................ 91
3.31.3 No Operation on Emergency Button...................................................................... 91
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3.32 Inbound Emergency Alarm.................................................................................................. 91

3.32.1 Responding to an Inbound Emergency Alarm....................................................... 92
3.33 Acknowledge Emergency Alarms........................................................................................ 92
3.33.1 Acknowledging an Emergency Alarm.................................................................... 93
3.34 Clearing an Acknowledged Emergency Alarm.................................................................... 93
3.35 Supervisor Take-Over Mode................................................................................................94
3.35.1 Obtaining Priority Access for PTT..........................................................................94
Chapter 4: MCD 5000 Deskset Settings.................................................................. 95

4.1 Setting the Time and Date..................................................................................................... 95
4.2 Adjusting the Display............................................................................................................. 96
4.3 Local Settings........................................................................................................................ 96
4.3.1 Setting Local MCD 5000 Deskset Performance...................................................... 96
4.4 Viewing the Performance Screen.......................................................................................... 97
4.4.1 Performance Screen Icons...................................................................................... 98
4.5 Viewing the VIP Deskset Screen........................................................................................... 98
4.6 Versions.................................................................................................................................99
4.6.1 Viewing the MCD 5000 Deskset Versions............................................................. 100
Appendix A: Troubleshooting the MCD 5000 Deskset........................................ 101

A.1 MCD 5000 Deskset Troubleshooting.................................................................................. 101
A.2 Field Replacement Kits for the MCD 5000 Deskset............................................................ 104
Appendix B: MCD 5000 Deskset Accessories......................................................105

B.1 MCD 5000 Deskset / RGU Power Supply Unit....................................................................105
B.2 Desktop Paddle Microphone............................................................................................... 105
B.3 2Pedal Footswitch ............................................................................................................ 106
B.4 MCD 5000 Headset Jack Box............................................................................................. 106
B.5 Headset Base with PTT Switch........................................................................................... 107
B.6 MCD 5000 Deskset Accessories.........................................................................................107
B.7 MCD 5000 Deskset Supported Headset Models.................................................................108
Appendix C: MCD 5000 Deskset Specifications...................................................109

C.1 Deskset Specifications........................................................................................................ 109
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List of Figures
List of Figures
Figure 1: MCD 5000 Deskset General View...........................................................................................21
Figure 2: MCD 5000 Deskset System without an OMC......................................................................... 25
Figure 3: MCD 5000 Deskset System with an OMC.............................................................................. 25
Figure 4: MCD 5000 Deskset Top View Features.................................................................................. 26
Figure 5: MCD 5000 Deskset Bottom Side and Side Panel Features.................................................... 28
Figure 6: Adjusting the Handset Rest.....................................................................................................32
Figure 7: Adjust MCD 5000 Deskset Footstand..................................................................................... 32
Figure 8: Wall Mount of MCD 5000 Deskset.......................................................................................... 33
Figure 9: How to Connect Power, Accessories, and Network to the MCD 5000 Deskset......................35
Figure 10: MCD 5000 Deskset Keypad.................................................................................................. 38
Figure 11: MCD 5000 Deskset Login Screen......................................................................................... 40
Figure 12: MCD 5000 Deskset Home Screen after Login...................................................................... 41
Figure 13: Remember Me Login Screen................................................................................................ 41
Figure 14: Lock/Logoff Screen............................................................................................................... 42
Figure 15: Change PIN Screen.............................................................................................................. 43
Figure 16: MCD 5000 Deskset Home Screen After Connecting to a Radio........................................... 45
Figure 17: MCD 5000 Deskset Activity Log ...........................................................................................46
Figure 18: Background Color Indications of Emulated Radio LCD Display............................................47
Figure 19: MCD 5000 Deskset Activity History Screen.......................................................................... 48
Figure 20: Quit Button PIN Window........................................................................................................49
Figure 21: Emulated Radio Screen........................................................................................................ 51
Figure 22: Send Individual Pages in DTMF/KNOX or MCD 1200 Messages.........................................55
Figure 23: Sending Predefined Individual or Group Pages.................................................................... 57
Figure 24: ASTRO Consolette W9 Emulated Radio Screen ................................................................. 59
Figure 25: MCS2000 III Emulated Radio Screen .................................................................................. 60
Figure 26: CDM 1550. LS, LS+ Emulated Radio Screen....................................................................... 61
Figure 27: APX 7500 Consolette Emulated Radio Screen..................................................................... 62
Figure 28: TRC Emulated Screen.......................................................................................................... 63
Figure 29: TETRA Emulated Radio Screen............................................................................................65
Figure 30: TETRA Radio Find Group Screen.........................................................................................66
Figure 31: TETRA Radio Find Folder Screen ........................................................................................66
Figure 32: TETRA Radio Finding a Group Through the Find Folder Screen ........................................ 67
Figure 33: TETRA Radio Update Phone Book Screen...........................................................................68
Figure 34: Storing a Group Number in Speed Dial List TETRA Radio Screen.......................................69
Figure 35: Dialing a Group from Speed Dial List of TETRA Radio.........................................................69
Figure 36: Removing a Group From Speed Dial List of TETRA Radio.................................................. 70
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List of Figures
Figure 37: Statuses/SDS Messages Screens of TETRA Radio............................................................. 71

Figure 38: Send Statuses and SDS Messages to Current Talkgroup from TETRA Radio.....................73
Figure 39: Send Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio........ 75
Figure 40: Send Predefined Statuses and SDS Messages to a Contact from TETRA Radio................ 77
Figure 41: Send Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio.... 79
Figure 42: Scan Icon Location................................................................................................................80
Figure 43: Scan Lists Window................................................................................................................ 81
Figure 44: View Users Connected to the Same Radio........................................................................... 86
Figure 45: MCD 5000 Deskset Emergency Button.................................................................................90
Figure 46: Emergency Alarm Indications on MCD 5000 Display............................................................92
Figure 47: Inbound Emergency Alarm Message.................................................................................... 92
Figure 48: Emergency Stack Screen......................................................................................................93
Figure 49: Time and Date Screen.......................................................................................................... 95
Figure 50: Local Settings Screen........................................................................................................... 97
Figure 51: Performance Screen............................................................................................................. 97
Figure 52: VIP Deskset Screen Deskset............................................................................................98
Figure 53: VIP Deskset Screen Radio............................................................................................... 99
Figure 54: Versions Screen.................................................................................................................. 100
Figure 55: AC In-Line Adapter (USA power cord not shown)...............................................................105
Figure 56: Desktop Paddle Microphone............................................................................................... 106
Figure 57: Two Pedal Footswitch......................................................................................................... 106
Figure 58: Headset Jack Box RJ-45 View............................................................................................ 107
Figure 59: Headset Base with PTT Switch .......................................................................................... 107
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List of Tables
List of Tables
Table 1: Document History of the MCD 5000 Deskset User Guide..........................................................5
Table 2: Related information About the MCD 5000 Deskset..................................................................19
Table 3: Related information About Radios and Other System Related Units....................................... 20
Table 4: System Capacities....................................................................................................................23
Table 5: Top View Features................................................................................................................... 26
Table 6: Top View Features................................................................................................................... 28
Table 7: MCD 5000 Deskset Status Bar Icons and Indications..............................................................49
Table 8: MCD 5000 Deskset Activity Log Icons and Indications............................................................ 50
Table 9: Type of Message Box Indications.............................................................................................51
Table 10: Icons Shown on the Emulated screen of MCS2000 III Radio.................................................81
Table 11: Icons Shown on the Emulated Screen CDM 1550. LS, LS+ Radio........................................ 82
Table 12: Icons Shown on the TRC Radio Emulated Radio Screen...................................................... 83
Table 13: Icons Shown on the TETRA Radio Emulated Radio Screen..................................................84
Table 14: Type of Performance Screen Icons........................................................................................ 98
Table 15: Troubleshooting....................................................................................................................101
Table 16: Field Replacement Kits.........................................................................................................104
Table 17: Accessories.......................................................................................................................... 107
Table 18: Field Replacement Kits.........................................................................................................108
Table 19: Specifications....................................................................................................................... 109
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List of Procedures
List of Procedures
Adjusting the Handset Rest for Desktop Mount .....................................................................................32
Adjusting the MCD 5000 Deskset Footstand for Desktop Mount .......................................................... 32
Mounting the MCD 5000 Deskset on a Wall ..........................................................................................33
Connecting Power, Accessories, and Network to the MCD 5000 Deskset ........................................... 34
Increasing and Decreasing the Volume .................................................................................................38
Turning the Internal Speaker On/Off ..................................................................................................... 39
Muting and Unmuting the MCD 5000 Deskset ...................................................................................... 39
Authenticating Login Option to the MCD 5000 Deskset ........................................................................ 40
Remembering Me Login Option to the MCD 5000 Deskset .................................................................. 41
Logging Off the MCD 5000 Deskset ......................................................................................................42
Changing the MCD 5000 Deskset PIN .................................................................................................. 42
Locking and Unlocking the MCD 5000 Deskset .................................................................................... 43
Updating Radio Resources Information .................................................................................................44
Scrolling the Activity Log on the MCD 5000 Deskset Home Screen ..................................................... 46
Viewing MCD 5000 Deskset Activity History ......................................................................................... 48
Entering Quit Button PIN ....................................................................................................................... 49
Sending Manual Pages ......................................................................................................................... 54
Sending Predefined Individual or Group Pages .................................................................................... 56
Using Single Soft-Keys to Send a Page ................................................................................................ 57
Selecting TRC Frequency ..................................................................................................................... 63
Selecting a Group on the TETRA Radio ................................................................................................65
Selecting a Folder on the TETRA Radio ............................................................................................... 66
Selecting a Group from Find Folder Screen on the TETRA Radio ........................................................67
Updating TETRA Phone Book on the TETRA Radio .............................................................................67
Storing a Group Number in a Speed Dial List on the TETRA Radio ..................................................... 68
Dialing a Group from a Speed Dial List on the TETRA Radio ............................................................... 69
Removing an Entry from a Speed Dial List on the TETRA Radio ......................................................... 69
Displaying a List of Statuses and SDS Messages on TETRA Radio .................................................... 70
Sending Predefined Statuses and SDS Messages to Current Talk Group from TETRA Radio ............ 72
Sending Predefined Statuses and SDS Messages to Any Talkgroup from TETRA Radio ....................73
Sending Predefined Statuses and SDS Messages to a Contact from TETRA Radio ........................... 76
Sending Predefined Statuses and SDS Messages to a Dialed Number from TETRA Radio ................78
Using Assigned Status Keys to Send Status from TETRA Radio ......................................................... 79
Attaching Scan Lists on the Radio .........................................................................................................80
Viewing Groups of Scan Lists ................................................................................................................81
Connecting and Disconnecting the MCD 5000 Deskset from a Radio .................................................. 84
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List of Procedures
Listening to the Radio Channel Activity ................................................................................................. 85

Muting or Listening to Audio Activity of All Connected MCD 5000 Desksets ........................................ 86
Viewing Users Connected to the Same Radio ...................................................................................... 86
Responding to a Call with the Handset ................................................................................................. 87
Responding With the Handset Transmit and the Internal Speaker Receive ......................................... 87
Responding With MCD 5000 Transmit Button .......................................................................................87
Responding with the Deskset Paddle Microphone or Footswitch ..........................................................88
Responding to a Call when Using a Headset ........................................................................................ 88
Initiating a Base Intercom Transmission ................................................................................................89
Responding to an Intercom Call ............................................................................................................ 89
Generating an Outbound Emergency Alert ........................................................................................... 91
Generating an Outbound Emergency Alarm ......................................................................................... 91
Responding to an Inbound Emergency Alarm .......................................................................................92
Acknowledging an Emergency Alarm ....................................................................................................93
Clearing an Acknowledged Emergency Alarm ...................................................................................... 93
Obtaining Priority Access for PTT ......................................................................................................... 94
Setting the Time and Date .....................................................................................................................95
Adjusting the Display ............................................................................................................................. 96
Setting Local MCD 5000 Deskset Performance .................................................................................... 96
Viewing the Performance Screen .......................................................................................................... 97
Viewing the VIP Deskset Screen ...........................................................................................................98
Viewing the MCD 5000 Deskset Versions ...........................................................................................100
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About this Guide
About this Guide

The purpose of this guide is to provide basic information about the MCD 5000 Deskset System and
provide instruction for the initial setup and daily operation of the MCD 5000 Deskset.
This guide is also written for operators and technicians who are responsible for installing and
troubleshooting the MCD 5000 Deskset and related equipment. The guide provides reference
information for Motorola field support engineers.
What is Covered in This Guide

The guide contains the following chapters:
MCD 5000 Deskset Description on page 21, provides an overview and features of the MCD 5000
Deskset and the MCD 5000 Deskset System.
MCD 5000 Deskset Installation on page 31, describes the installation and connection of the MCD
5000 Deskset and components.
MCD 5000 Deskset Operations on page 37, describes the operation of the MCD 5000 Deskset.
MCD 5000 Deskset Settings on page 95, describes the settings of the MCD 5000 Deskset.
Troubleshooting the MCD 5000 Deskset on page 101, provides troubleshooting references.
MCD 5000 Deskset Accessories on page 105, provides a description of the MCD 5000 Deskset
accessories.
MCD 5000 Deskset Specifications on page 109, describes MCD 5000 Deskset specifications.
Helpful Background Information

Motorola offers various courses designed to assist in learning about the system.
For information, go to http://www.motorolasolutions.com/training to view the current course offerings
and technology paths.
Related Information on MCD 5000 Deskset

MCD 5000 Deskset
Refer to the following documents for associated information about the MCD 5000 Deskset.
Table 2: Related information About the MCD 5000 Deskset
Related Information
MCD 5000 Deskset System Without OMC Installation and Configuration Guide (6802987C97)
MCD 5000 Deskset System with OMC Installation and Configuration Guide (6802987C96)
MCD 5000 Deskset System Quick Start Guide (6802988C45)
MCD 5000 Deskset System Information Assurance Guide (6802987C98)
MCD 5000 Administrator Control Panel (ACP) User Guide (6802987C99)
MCD 5000 Deskset Model: F2380A Quick Reference Card (6802987C54)
MCD 5000 Radio Gateway Unit (RGU) Model: F7979AQuick Reference Card (6802987C53)
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About this Guide
Related Information on Other Systems

Other Systems
Refer to the following documents for associated information about radios and other system related
units.
Table 3: Related information About Radios and Other System Related Units
Related Information
MC3000TM Digital Deskset Operator and Installation Manual (6880309L15)
CDM1550LS VHF-UHF User Guide (6881094C79)
Digital Spectra Models W4, W5, W7, and W9 Users Guide (68P81074C80)
MCS2000 Model III Users Guide (68P81083C10)
APX 7500 Mobile Radio with O5 Control Head Users Guide (6875947M01)
APX 7500 Mobile Radio Installation Manual (6878215A01)
APX 7500 Multi-Band Consolette Detailed Service Manual (68009482001)
XTL 5000 Consolette Instruction Manual (6881098C21)
RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet (68P81095C99)
Icon Conventions
CAUTION: Indicates a potentially hazardous situation which, if not avoided, MAY result in minor
or moderate injury.
CAUTION may also be used to alert against unsafe practices and property-damage-only
accident hazards.
IMPORTANT: IMPORTANT contains information that emphasizes points or remind readers of
something, or to indicate minor problems in the outcome of what they are doing.
NOTICE: Notes contain information about exceptions or preconditions, refer the reader
elsewhere for additional information, remind the reader how to complete an action (when it is
not part of the current procedure), or tell the reader where something is on the screen.
20
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MCD 5000 Deskset Description
Chapter 1
MCD 5000 Deskset Description

This chapter describes the hardware features of the MCD 5000 Deskset unit and provides an overview
of the MCD 5000 Deskset System.
Related Links
Description Overview on page 21
Deskset System Overview on page 22
MCD 5000 Deskset System Capacities on page 23
1.1
Description Overview
The MCD 5000 Deskset is a small-footprint radio dispatch console designed to satisfy the needs of
digital and analog radio users who require multiple dispatch points with enhanced talk/listen and interdispatcher intercom.
The MCD 5000 Deskset is the approximate size and shape of an office telephone set, with a
telephone-like handset that includes a PTT (Push to Talk) button. The handset microphone and
speaker become active when the handset is lifted from the housing base. The housing includes a builtin condenser microphone and an internal speaker.
Figure 1: MCD 5000 Deskset General View
An external desk paddle microphone or headset can be connected to the MCD 5000 Deskset. A
Headset Jack Box is used to connect a pair of prong plugs to interface the headset to an RJ-45 cable
connected to the headset Connector. An external footswitch can be connected to the MCD 5000
Deskset to enable hands free PTT and radio channel monitor ability.
The MCD 5000 Deskset supports the following features:
Perform radio calls
Emulate and Control Radio features
Perform intercom calls between all MCD 5000 Desksets connected to the same radio in the system
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Chapter 1: MCD 5000 Deskset Description
Generate and view emergency calls
Monitor radio and parallel MCD 5000 Deskset communication
Full operation via LCD display and keypad
Display the MCD 5000 Deskset and radio status
Manage and control user access
Support of paging
Support MDC1200 Signaling
Support of Speed Dial (TETRA Radio)
Languages: English and one additional language Japanese, French, or German. Native language
support is an optional feature.
1.2
Deskset System Overview

The MCD 5000 Deskset is part of the MCD 5000 Deskset System. The unit is a desktop console that
provides dispatch capability when connected to a radio. The MCD 5000 Deskset user can select and
connect to one of many radios connected to the system for inbound/outbound communication.
The MCD 5000 Deskset System also serves as an intercom system between all parallel MCD 5000
Desksets connected to the same radio.
The MCD 5000 Deskset System can be operated in the following configurations:
System without an Operation and Management Center (OMC) (see Figure 2: MCD 5000 Deskset
System without an OMC on page 25
System with an OMC (see Figure 3: MCD 5000 Deskset System with an OMC on page 25
A system consists of the following components:

MCD 5000 Deskset
Phone-like device used by the end user for operating the MCD 5000 Deskset System. Each MCD
5000 Deskset connects to a single radio device at a time.
MCD 5000 Radio Gateway Unit (RGU)
The Radio Gateway units connect Radio equipment to the MCD 5000 Deskset System. The Radio
Gateway can interface up to four Radio devices.
Configuration Tool (CT)
The CT is a Windows-based utility, used to configure all parameters and settings of the MCD 5000
Deskset and the radio gateway. The CT can be located remotely anywhere on the IP network or
locally using Ethernet connection.
IP Network
This is the customer provided WAN/LAN IP Network.
Two-Way Radio Devices
Provide the access to the customer LMR system. The Radio control panel appears at the MCD
5000 Deskset as a Virtual Control Head in the lower part of the display.
22
The following radios can be controlled via the MCD 5000 Deskset:
-
ASTRO Consolette (W9): ASTRO Spectra, ASTRO Spectra Plus, XTL 5000
CDM Series Radios: CDM 1550, CDM 1550 LS, CDM 1550 LS+
MCS 2000 Model III Control Station
APX 7500 Consolette (through IP)
Dimetra TETRA Mobile Radios: MTM800E, MTM5400
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4W- E and M Radios
TRC Radios
TRC Radios such as:

-
APX 7500 Consolette (through TRC)
ASTRO Spectra Consolette, W7
ASTRO Spectra Plus Consolette, W7
XTL5000 Consolette, W7
MTR2000 Tone control Base or repeater
QUANTAR Tone control Base or repeater
DIU3000 (Tone control wireline port only)
MOTOTRBO Mobile in a tray with TRC interface
Non-Motorola TRC Radios
Operation And Maintenance Center Server (use only in systems with an OMC)
The OMC Server is a main management server in the MCD 5000 Deskset System. It is responsible
for the MCD 5000 Deskset System operation, maintenance, provisioning, and control. It is the
central repository, where all system users (administrators, technicians) and resources (MCD 5000,
and Radios) are registered, and where system-wide information (alarms, logs, audits) is stored. The
server runs on the Red Hat Linux operating system. The Administrator Control Panel (ACP) Client
PC provides a user level interface to the OMC. Because of its importance, the OMC Server can be
provided in a warm-standby redundant configuration.
Administrator Control Panel (ACP) Client Personal Computer (PC)
The ACP Client PC provides a user level interface to the OMC. It allows an administrator, located
locally to the OMC, or remotely anywhere on the customer WAN network to perform management
activities for the system. The ACP Client PC runs on the Microsoft Windows7 operating system.
1.2.1
MCD 5000 Deskset System Capacities

Table 4: System Capacities
MCD 5000 Deskset System
Without OMC

With OMC
Maximum Number of Radios
512
512
Maximum Number of MCD

5000 Radio Gateway Units
(RGUs)
128
128
Maximum Number of MCD

5000 Desksets
100
100
Maximum Number of Users

per MCD 5000 Deskset
1000 [1]
System Resource
Maximum Number of Radios

per MCD 5000 Radio Gateway
Unit (RGU)
Table continued
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6802987C94-G

Without OMC

With OMC
Maximum Number of Users

per MCD 5000 Deskset System
800 [2]
1000
Maximum Number of groups

for each resource/user
20
20
Maximum Number of predefined individual pages/ groups

of pages in paging system
500
500
Maximum Number of predefined individual pages in one

group
10
10
Maximum Number of predefined wav pages in paging system
500
500
Maximum Number of predefined wav pages per signaling

format
20
20
System Resource
[1]
The maximum number of

users per MCD 5000 Deskset
is 1000. A system with OMC
has a central management capability allowing all 1000 users
to log in to any MCD 5000
Deskset in the system.
[2]
The maximum number of

users per MCD 5000 Deskset
System without OMC is the
number of MCD 5000 Desksets (100) multiplied by the
number of users per MCD
5000 Deskset (8).
In a stand-alone configuration (no network connection), the MCD 5000 Deskset can directly connect to
a single radio.
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Figure 2: MCD 5000 Deskset System without an OMC
Figure 3: MCD 5000 Deskset System with an OMC
1.3
Understanding MCD 5000 Deskset Buttons and Hardware

This section describes the top, bottom, and side view features of the MCD 5000 Deskset.
Related Links
Top View Features of the MCD 5000 Deskset on page 26
Bottom Side and Side Panel Features of the MCD 5000 Deskset on page 28
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1.3.1
Top View Features of the MCD 5000 Deskset

Figure 4: MCD 5000 Deskset Top View Features
Table 5: Top View Features

No.
Item
Description
Handset
For audio transmit and receive, with a microphone in the mouthpiece, an

audio speaker in the earpiece, and a built-in PTT.
Internal
Speaker
For hands-free public audio receive.
Internal Microphone 1
For hands-free audio transmit.
Transmit
Button
For transmitting on the radio channel.
Transmit
LED
Indicates that the MCD 5000 Deskset is transmitting on the radio channel.
Busy LED
Indicates that another MCD 5000 Deskset is using the radio channel.
Receiver Indicator
Indicates that the MCD 5000 Deskset is receiving on the radio channel.
Table continued
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No.
Item
Description
Volume
Control
Increases or decreases received audio volume for the handset, speaker

phone, or headset (depending upon which is currently active).
All Mute Button
Toggles the mute on or off. Allows the MCD 5000 Deskset user to mute all
received audio. Pressing any button removes the MCD 5000 Deskset
from "All Mute" state. Internal red LED indicates "All Mute" is turned on.
10
Speaker
Button
Toggles the internal speaker on or off allowing the MCD 5000 Deskset
user to turn on the internal speaker as an additional audio source to the
headset or the handset. The Speaker Button operation has a corresponding indication LED. Internal green LED indicates that the internal speaker
is turned on.
11
Navigation
Keys
For browsing through menus.
12
Emergency
Button
For activating an Emergency Outbound function from the MCD 5000

Deskset.
13
Menu Button
Toggles upper soft keys between "MCD 5000 Deskset Home Screen" and
"Emulated Radio Screen.
14
LCD Display
For displaying: radio messages or test and configuration messages, radio

icons, soft keys, and VU Meter readings.
15
Radio Soft
keys (Radio
Function
Buttons)
Radio programmable buttons or radio soft keys buttons.
16
Mode Up
and Mode
Down Buttons
For moving up and down through the MCD 5000 Deskset or radio menu of
modes, channels, or functions that appear on the LCD display. Use as
page up/down button to review logs on the MCD 5000 Deskset screen
(not active MCD 5000 Deskset Home Screen).
17
Keypad
For emulating the keypad of the radio and entering numbers to operate
the MCD 5000 Deskset functionality.
18
Base Intercom Button

& LED
Toggles the Base Intercom on or off. Base Intercom Button allows direct
communication between parallel MCD 5000 Deskset users that are connected to the same radio in the system without transmitting over the radio
channel. The Base Intercom button has an internal LED. The green LED
indicates incoming transmission, and red LED indicates outgoing transmission.
19
MCD 5000
Deskset Soft
keys
(MCD 5000
Deskset
Function
Buttons)
Programmable buttons for MCD 5000 Deskset-specific (not radio) functions.
20
Home Button
Emulates the "Home Key" on a given radio.
Related Links
Understanding MCD 5000 Deskset Buttons and Hardware on page 25
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1.3.2
Bottom Side and Side Panel Features of the MCD 5000 Deskset
Figure 5: MCD 5000 Deskset Bottom Side and Side Panel Features
Table 6: Top View Features

Item
No.
Description
12V DC
12V DC input voltage (A type connector).
INTERNAL
LAN
Internal LAN connection (RJ-45 connector).
EXTERNAL
LAN
External LAN connection includes input from Power over Ethernet (RJ-45
connector).
Footswitch
Connection for Footswitch that contains PTT and Monitor Buttons (3 PIN
KK Molex connector).
DskMIC/JckBx
Connection for Desktop Microphone or Headset Jack Box (RJ-45 connector).
Logger
Connection for Analog logging recorder (RJ-45 connector) or to a paging

encoder.
Radio Comm.
Connection for RS-232 Digital signaling to a radio (RJ-45 connector).
Radio 4W E
and M
Analog connection to radio via internal input and output transformers

(RJ-45 connector).
Handset
MCD 5000 Deskset handset.
10
MMI
RS-232 connection to the Hyper terminal (RJ-45 connector).
11
Footstand
Used to adjust the angle of the MCD 5000 Deskset base.
12
PTT Button
Handset Push-to-Talk (PTT) Button.
13
Footstand Release Latch
Used to lock the footstand in position after adjusting the MCD 5000 Deskset angle.
Table continued
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6802987C94-G
No.
Item
Description
14
Cable Holder
Used for routing cables from the MCD 5000 Deskset connectors.
15
Handset Port
Connects Handset (RJ22 connector).
16
VIP Port
Vehicle Interface Port (VIP): The MCD 5000 Deskset supports one general-purpose output and one general-purpose input.
Related Links
Understanding MCD 5000 Deskset Buttons and Hardware on page 25
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MCD 5000 Deskset Installation
Chapter 2
MCD 5000 Deskset Installation

This chapter describes generic installation techniques of the MCD 5000 Deskset.
For details on installations, refer to the Related Information Documentation detailed in Table 2: Related
information About the MCD 5000 Deskset on page 19.
This installation section includes:
Operational Cautions
Desktop Mount
Wall Mount
Connection to Power, Accessories, and Network
Direct Connection of MCD 5000 Deskset to Radio
Connection of MCD 5000 Deskset Site to an IP Network
Related Links
MCD 5000 Deskset Wall Mount on page 33
Connection to Power, Accessories, and Network on page 33
Adjusting the MCD 5000 Deskset Footstand for Desktop Mount on page 32
Adjusting the Handset Rest for Desktop Mount on page 32
2.1
Operational Cautions
CAUTION:
Operating personnel must not open the MCD 5000 Deskset. Component replacement must
be made by qualified maintenance personnel.
The MCD 5000 Deskset is designed only for indoors use.
Do not expose the unit to water, rain, or snow.
Do not connect the MCD 5000 Deskset to any exposed outdoor line or cable.
Before using, read all the instructions and cautionary markings on the unit.
To reduce the risk of damage to the wire or plug, pull by the plug rather than by the cable
when disconnecting the MCD 5000 Deskset Power supply from the power source outlet.
Do not operate the MCD 5000 Deskset with damaged cables or plugs. Replace them
immediately.
The MCD 5000 Deskset may become warm during operation, but not hot. If it becomes too
hot to touch, unplug the power cable of the MCD 5000 Deskset Power Supply from the AC
power outlet immediately and discontinue its use.
Do not connect unapproved devices to the unit. Connection of unapproved devices to the
unit may result in a risk of fire, electric shock, or injury to persons.
Make sure that all wires and cables are located where they will not be stepped on, tripped
over, or subjected to damage or stress.
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Chapter 2: MCD 5000 Deskset Installation
2.2
Adjusting the Handset Rest for Desktop Mount

Follow this procedure to adjust the handset rest before wall-mounting the MCD 5000 Deskset or using
the footstand. This ensures that the handset does not slip out of the Handset Rest.
Procedure:
1 Set the handset aside and pull the square plastic tab from the handset rest.
2 Rotate the Square Plastic Tab 90 degrees.
3 Lock the tab into the Handset Rest and return the handset to the Handset Rest.
Figure 6: Adjusting the Handset Rest
2.3
Adjusting the MCD 5000 Deskset Footstand for Desktop Mount

Procedure:
1 Place the MCD 5000 Deskset on a horizontal surface.
2 Press and hold the MCD 5000 Deskset Footstand Release Latch.
3 Adjust the angle between the MCD 5000 Deskset and the mount surface.
4 Release Footstand Release Latch to lock the MCD 5000 Deskset footstand in place.
Figure 7: Adjust MCD 5000 Deskset Footstand
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2.4
MCD 5000 Deskset Wall Mount

The MCD 5000 Deskset Wall Mount Base is an optional component used for mounting an MCD 5000
Deskset on a wall.
NOTICE: Base (Wall Mount Kit, P/N: FHN7394A) is available but not supplied with the MCD
5000 Deskset.
2.4.1
Mounting the MCD 5000 Deskset on a Wall

Prerequisites: Wall mounting requires hanging the MCD 5000 Deskset using slots on the bottom side
of the Base and using the Base itself as a mounting template for the screw.
When and where to use: The MCD 5000 Deskset can be mounted onto any plaster, concrete, or
wood wall surfaces provided the appropriate hardware is used.
Procedure:
1 Orient the Base on the wall.
2 Using the Base as a template, mark points on the midline of the slots for the screw and remove
the Base.
3 Connect the Base to the MCD 5000 Deskset.
4 At the points, drill two holes in the wall, insert anchors, screw the wall mounting screws into the
anchors and stop when there is 3.2 mm (0.125 in.) between the screws heads and the wall.
5 Align the slot on the Base with the screws on the wall. Attach the MCD 5000 Deskset to the wall
and press downwards to lock the MCD 5000 Deskset into place.
Figure 8: Wall Mount of MCD 5000 Deskset
2.5
Connection to Power, Accessories, and Network

The MCD 5000 Deskset supports the following accessories:
K-Style Handset with built-in PTT Button
Power Supply Unit
110/220 VAC to 12 VDC Power Supply Unit.
NOTICE: Power Supply Unit is not required when the MCD 5000 Deskset is connected to an
EXTERNAL LAN PoE type:802.3AF class 0 (12.5 W Max).
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Deskset Paddle Microphone

Provides two buttons. One button controls General Transmit and the other controls the Monitor
feature.
Footswitch
Provides two pedals. One pedal controls General Transmit and the other controls the Monitor
feature.
Headset
Supports connection of a single earpiece and microphone.
Headset Base
Headset Base with PTT Button provides connectivity to the headset with PTT functionality. The
Headset Base without PTT Button provides connectivity to the headset.
Headset Jack Box
Supports connection of a single dual prong headset base.
Analog Logging Recorder
Provides an 4W-E and M logging output with the ability to use a generic analog voice logger with
the MCD 5000 Deskset.
Vehicle Interface Port (VIP)
The MCD 5000 Deskset supports one general purpose output and one general purpose input. For
port description and configuration, refer to: MCD 5000 Deskset System with OMC Installation and
Configuration Guide and (6802987C96) MCD 5000 Deskset System with OMC Installation and
Configuration Guide (6802987C97).
NOTICE: The Desk Paddle Microphone and the Headset cannot be used simultaneously since
they are using the same connector at the MCD 5000 Deskset. For more information on
accessories, see MCD 5000 Deskset Accessories on page 105.
2.5.1
Connecting Power, Accessories, and Network to the MCD 5000

Deskset
Procedure:
1 Place the MCD 5000 Deskset on a horizontal surface.
2 Connect the Handset Cable to the MCD 5000 Deskset and to the handset.
3 Connect the External LAN PoE, headset, footswitch, and Desk Paddle Microphone cables.
NOTICE: The MCD 5000 Deskset cables are color coded. Use the colored matching
cables for connecting the MCD 5000 Deskset to other resources.
4 Use DC power supply and/or PoE LAN PSE.
IMPORTANT: The MCD 5000 Deskset can be powered by the PoE LAN PSE connection
without the need of DC power supply.
The MCD 5000 Deskset may also be powered in parallel using the DC power supply and
the PoE LAN PSE type:802.3AF class 0 (12.5 W Max). PoE-PSE is not supplied.
5 Place the Power Supply Unit near the MCD 5000 Deskset on a horizontal surface.
6 Connect the DC cable of the Power Supply Unit to the DC IN input on the bottom side of the
MCD 5000 Deskset.
7 Connect the AC cord of the power supply unit to the AC power wall mount outlet (100-240 VAC,
50/60hz). The AC power outlet should be as near as possible to the equipment and should be
accessible.
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8 Use the Cable Holder (also see Figure 2-1) at the button side of the MCD 5000 Deskset to route
cables.
NOTICE: The MCD 5000 Deskset is not equipped with an On/Off switch, nor with a reset
button. Resetting the MCD 5000 Deskset is performed by disconnecting and
reconnecting the Power Supply Unit from the 12V DC connector or the LAN cable from
the EXTERNAL LAN-PoE connector.
Figure 9: How to Connect Power, Accessories, and Network to the MCD 5000 Deskset
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MCD 5000 Deskset Operations
Chapter 3
MCD 5000 Deskset Operations

This chapter explains how to operate the MCD 5000 Deskset in the MCD 5000 Deskset System.
Related Links
Use the Keypad on page 37
Set Time and Date on page 38
Adjust LCD Display Brightness and Contrast on page 38
Adjust Volume on Deskset Speakers on page 38
Add Internal Speaker on page 39
Login on page 39
Lock/Unlock the MCD 5000 Deskset on page 43
MCD 5000 Deskset Home Screen on page 44
MCD 5000 Deskset Activity History on page 48
Emulated Radio LCD Display on page 46
Deskset Emulated Radio Screen on page 51
Send Pages and Messages on page 52
Emulated Radio Buttons and Soft-Keys on page 58
MCD 5000 Deskset Icons and Indications on page 49
Monitor Radio Audio Channel Activity on page 85
Initiate or Answer a Radio Channel Transmission on page 86
Initiate or Answer a Base Intercom Transmission on page 88
Outbound Emergency Alert on page 89
Inbound Emergency Alarm on page 91
Acknowledge Emergency Alarms on page 92
Supervisor Take-Over Mode on page 94
Muting/Un-muting the MCD 5000 Deskset
Un-muting the MCD 5000 Deskset
Logging Off the MCD 5000 Deskset on page 42
Changing the MCD 5000 Deskset PIN on page 42
Updating Radio Resources Information on page 44
Connecting and Disconnecting the MCD 5000 Deskset from a Radio
3.1
Use the Keypad

The keypad acts like a keypad on the radio or microphone.
Use the keypad numeric keys (0 - 9 colored in white) and alphanumeric keys (A - Z colored in green).
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Chapter 3: MCD 5000 Deskset Operations
Figure 10: MCD 5000 Deskset Keypad
The following keypad functions can be used:
To toggle letters/numbers, repeatedly press and release a keypad key (for example A > B > C > 2.)
To toggle between upper case and lower case letters in alphanumeric mode, press and release
.
To type numbers in alphanumeric mode, press and hold the appropriate numeric key.
To toggle between alphanumeric and numeric modes, swiftly, double press
3.2
Set Time and Date

When the MCD 5000 Deskset is connected to OMC Server or to CT without OMC application, time is
updated automatically. Otherwise, time and date is set by the user. To set Time and Date, refer to
Setting the Time and Date on page 95.
3.3
Adjust LCD Display Brightness and Contrast

To adjust LCD settings, refer to Adjusting the Display on page 96.
3.4
Adjust Volume on Deskset Speakers

You can adjust volume for the following speakers:
Internal Speaker (hands-free speaker)
Handset Earpiece
Headset Earpiece
NOTICE: Volume adjustment simultaneously controls all speakers connected to the MCD 5000
Deskset.
3.4.1
Increasing and Decreasing the Volume

Procedure:
Choose one of the following options:
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To increase the volume, press + on the Volume Control Button
To decrease the volume, press - on the Volume Control Button.
3.5
Add Internal Speaker

The following section describes how to turn on and turn off the internal speaker.
3.5.1
Turning the Internal Speaker On/Off

Procedure:
1 On the MCD 5000 Deskset, perform one of the following actions.
If
Then
If you want to turn

on the internal
speaker,
perform the following actions:

a When the internal speaker is turned off, press the Speaker
Button.
NOTICE: If the internal speaker is turned on when
the handset or headset is used, the LED inside the
Speaker Button illuminates green.
If you want to turn

off the internal
speaker,

a When the internal speaker is on, press the Speaker Button.
3.6
Muting and Unmuting the MCD 5000 Deskset

Procedure:
1 On the MCD 5000 Deskset, perform one of the following actions:
.
If you want to mute the MCD 5000 Deskset, press the All Mute Button
The LED inside the All Mute Button turns red indicating Mute.
If you want to unmute the MCD 5000 Deskset, press any button on the MCD 5000 Deskset
or lift the handset.
NOTICE: Minimum volume level is predefined in the ACP/CT. Users cannot reduce the
active speaker's volume on the MCD 5000 Deskset below the predefined minimum
volume. After pressing the Mute button, the MCD 5000 Deskset is on the minimum
volume defined and not on volume 0.
3.7
Login
The Login Screen appears upon system power-up, during time-out lock, or after Logoff.
Two login option exist:
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Authentication Login
This option is the most commonly used method of entering User Name and Personal Identification
Number (PIN) to log in or unlock the MCD 5000 Deskset.
Remember Me Login
This option is used when the MCD 5000 Deskset is required to remain unlocked during operation.
User Name and PIN are required only for initial login.
Both options are configured using the Configuration Tool.
Before using the MCD 5000 Deskset, contact your system administrator to obtain your User Name and
PIN which allow to log in to the MCD 5000 Deskset and gain access to radios.
3.7.1
Authenticating Login Option to the MCD 5000 Deskset

Prerequisites: The Authentication Login Screen is shown upon system power up, during time-out lock,
after Logoff or after the user has initiated MCD 5000 Deskset lock (see Figure 11).
The MCD 5000 Deskset does log off automatically upon time-out and the last user is required to log in
again. Remember to log off the MCD 5000 Deskset upon usage completion.
Procedure:
1 On the Login Screen, enter your User Name and PIN. Use Backspace to correct typing errors of
PIN.
IMPORTANT: If Login Credential Store is disabled, you can configure the unsuccessful
trials lock options in MCD 5000 Deskset Configuration General Settings
Authentication.
2 Press Login or OK to start the user authentication process.
Upon successful authentication, the MCD 5000 Deskset Home Screen is displayed.
Figure 11: MCD 5000 Deskset Login Screen
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Figure 12: MCD 5000 Deskset Home Screen after Login
3.7.2
Remembering Me Login Option to the MCD 5000 Deskset

Prerequisites: Your MCD 5000 Deskset can be configured to be logged-in once and remain active
without the need to re-enter User Name and PIN upon time-out lock or on next power up of the MCD
5000 Deskset.
Procedure:
1 The Remember Me Login Screen is shown upon initial system power up. On the Remember Me
Login Screen, enter your User Name and PIN. Use Backspace to correct typing errors of PIN.
IMPORTANT: If Login Credential Store is disabled, you can configure the unsuccessful
trials lock options in MCD 5000 Deskset Configuration General Settings
Authentication.
2 Press Remember Me.
The background color of Remember me soft-key changes from blue to yellow.
NOTICE: If Remember me is not pressed, on next power up of the MCD 5000 Deskset
User Name and PIN is required.
3 Press Login.
The MCD 5000 Deskset Home Screen is displayed.
Figure 13: Remember Me Login Screen
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3.8
Logging Off the MCD 5000 Deskset

Logoff closes the current MCD 5000 Deskset session and returns the MCD 5000 Deskset to the login
screen.
Procedure:
1 Press the Menu Button to return to the MCD 5000 Deskset Home Screen.
2 From the MCD 5000 Deskset Home Screen, press Quit.
The Lock/ Logoff Screen is displayed.
3 Press Logoff.
Figure 14: Lock/Logoff Screen
The Login Screen is displayed.

3.9
Changing the MCD 5000 Deskset PIN

Procedure:
1 Press Logoff.
The Login Screen is displayed.
2 Press Change PIN.
The Change PIN Screen is displayed.
3 Use the Navigation Keys to move between entry fields and enter current PIN, new PIN and
Confirm New PIN.
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NOTICE: If the MCD 5000 Deskset is connected to a MCD 5000 Deskset System without
an OMC, PIN must include 4 to 15 numeric characters.
If the MCD 5000 Deskset is connected to a MCD 5000 Deskset System with an OMC,
PIN must conform to the following rules:
The PIN must have 4 and 15 digits.
The PIN expires after 60 days. The MCD 5000 Deskset displays a warning to replace
the PIN 10 days before expiration.
The user may not reuse the previous 10 PINs.
The user may not change PINs more than once a day, except in the case of an
administrator or privileged user. Privileged users may be required to reset a user
forgotten PINs and the ability to change PINs more than once per day.
4 Press Apply.
The Lock/Logoff Screen is displayed.
5 Press Back to return to the MCD 5000 Deskset Home Screen.
Figure 15: Change PIN Screen
3.10
Lock/Unlock the MCD 5000 Deskset

Lock the MCD 5000 Deskset to prevent access by other users when the MCD 5000 Deskset is
temporarily not in use.
3.10.1
Locking and Unlocking the MCD 5000 Deskset

Procedure:
1 Perform one of the following actions.
If
Then
If locking the
MCD 5000
Deskset,

a Press the Menu Button to return to the MCD 5000 Deskset Home
Screen.
NOTICE: Only the MCD 5000 Deskset user who locked
the MCD 5000 Deskset or an administrator can unlock the
MCD 5000 Deskset.
b Press Quit.
c Press Lock.
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6802987C94-G
If
Then
If unlocking the
MCD 5000
Deskset,

a Press the Menu Button to return to the MCD 5000 Deskset Home
Screen.
b Press Unlock.
3.11
Updating Radio Resources Information

The Update function updates the radio resources information (list of radios) connected to the MCD
5000 Deskset and returns to the MCD 5000 Home Screen.
Procedure:
1 From the MCD 5000 Deskset Home Screen, press Quit.
The Lock/Logoff screen is displayed.
2 Press Update.
The MCD 5000 Home Screen is displayed.
3.12
MCD 5000 Deskset Home Screen

MCD 5000 Deskset Home Screen allows to set, manage, and operate the MCD 5000 Deskset.
After connecting to a radio, the MCD 5000 Deskset Home Screen includes the following sections:
MCD 5000 Deskset Soft-keys
MCD 5000 Deskset Status Bar
Emulated Radio LCD Display (displays only after connecting to a radio)
Emulated Radio Soft-keys
MCD 5000 Deskset Activity Log
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Figure 16: MCD 5000 Deskset Home Screen After Connecting to a Radio
3.13
MCD 5000 Deskset Home Screen Soft-Keys

The five upper yellow soft-keys of the MCD 5000 Deskset Home Screen are dedicated to manage the
MCD 5000 Deskset.
The MCD 5000 Deskset soft-keys menu includes the following soft-keys:
Menu
Used for setting the MCD 5000 Deskset.
Connect
Used to connect or disconnect the MCD 5000 Deskset to a radio.
Activity Hist
Used to display a history log of the MCD 5000 Deskset and system activity.
Quit
Used to lock the MCD 5000 Deskset when not used, log off when a MCD 5000 Deskset user is
replaced, update information on the MCD 5000 Deskset, and change your PIN.
If the dispatcher user is logged in to the MCD 5000 Deskset and the Quit button PIN is enabled via
the ACP/CT applications, after pressing the Quit button, a request to enter PIN window appears
(see Entering Quit Button PIN on page 22). For user types refer to MCD 5000 System with OMC
Installation and Configuration Guide or MCD 5000 System without OMC Installation and
Configuration Guide.
The user can access the Quit soft-key by pressing the Menu soft-key from the Emulated Radio
Screen.
NOTICE: Connect and Activity Hist soft-keys can be configured to be disabled for a
dispatcher user type using the ACP/CT applications. For user types, refer to MCD 5000 System
with OMC Installation and Configuration Guide or MCD 5000 System without OMC Installation
and Configuration Guide.
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3.14
MCD 5000 Deskset Status Bar for Home Screen

MCD 5000 Deskset Status Bar displays Time, Date, VU (Volume Units) Meter, output sound indicators
and MCD 5000 Deskset / system status icons (for MCD 5000 Deskset / system status icons and
indicators (see Table 3-1).
3.15
MCD 5000 Deskset Home Screen Activity Log

The MCD 5000 Deskset Activity History Log displays up to 15 recent MCD 5000 Deskset and system
occurrence.
Each occurrence includes time of event, source information, and type of occurrence marked by an icon
(see Activity Log Icons on page 50). When History Log includes more than three occurrence, a scroll
bar shows on the left-hand side of the screen.
The occurrence sources may be received from:
MCD 5000 Desksets
Field Radios
Configuration tool
3.15.1
Scrolling the Activity Log on the MCD 5000 Deskset Home Screen
Procedure:
1 When a scroll bar is shown on the right-hand side of the Activity Log, use the up and down
Navigation keys to scroll the Activity Log list.
Figure 17: MCD 5000 Deskset Activity Log
NOTICE: The Activity Log can be set to Show or Hide on the screen (see "Local Settings
on page" 4-2).
3.16
Emulated Radio LCD Display

The emulated radio LCD display shows information as displayed on the LCD display of the connected
radio.
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The background of the emulated radio LCD display (see Figure 3-10) indicates the following:
Blue
Radio connected (normal).
Gray with amber cross on top
Network Problem between the MCD 5000 Deskset and the connected RGU.
RGU connected to the radio is not connected to a network.
MCD 5000 Deskset is not connected to a network.
RGU connected to the radio is turned off.
Amber
Incoming Emergency Alarm.
Yellow
Acknowledged incoming Emergency Alarm.
Figure 18: Background Color Indications of Emulated Radio LCD Display
3.17
Emulated Radio Soft-Keys

The Emulated Radio Screen emulates the LCD display and buttons of a specific model of radio
remotely controlled by the MCD 5000 Deskset..
For detailed information on Emulated Radio soft-keys, refer to Deskset Emulated Radio Screen on
page 51.
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3.18
MCD 5000 Deskset Activity History

The MCD 5000 Deskset Activity History Screen can store and display up to 100 occurrence and
activity entries. Each occurrence includes time of event, source information, and type (marked by icon see Table 8: Activity Log Icons on page 50).
The occurrence types may include:
Radio Talker ID
Emergency Alarm
Emergency Alarm Acknowledge
Emergency Alarm Clear
In the MCD 5000 Deskset Activity History Screen all events are classified in four tabs according to
following criteria:
Activity
Logs recorded activity of all MCD 5000 Desksets connected to the same radio as of the current
MCD 5000 Deskset.
System
Log of MCD 5000 Deskset System events.
Emergency
Log of inbound and outbound emergency alarms.
All
View Activity System, and Emergency logs in a combined list.
3.18.1
Viewing MCD 5000 Deskset Activity History

Procedure:
1 From the MCD 5000 Deskset Home Screen, pressActivity His. The MCD 5000 Deskset Activity
History Screen is displayed.
2 Press Activity, System, Emergency or All to view a log of each criteria events.
Figure 19: MCD 5000 Deskset Activity History Screen
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3.19
Entering Quit Button PIN

When and where to use: A request to enter PIN appears after pressing the Quit button, but only if the
dispatcher user is logged in to the MCD 5000 Deskset and the Quit button PIN is enabled via the
ACP/CT applications.
NOTICE: For user types refer to MCD 5000 System with OMC Installation and Configuration
Guide or MCD 5000 System without OMC Installation and Configuration Guide.
Procedure:
In the Quit Button PIN window, enter your PIN. Press Apply.
Figure 20: Quit Button PIN Window
3.20
MCD 5000 Deskset Icons and Indications

The MCD 5000 Deskset displays icons, indications, and message boxes to help determine the MCD
5000 Deskset and system state.
3.20.1
Status Bar Icons

Table 7: MCD 5000 Deskset Status Bar Icons and Indications
Icon
Description
Icon
Description
The System tab of the Activity History Log contains

at least one new event.
This icon cleared after activity history window is
closed.
Volume Units (VU) Meter

Virtual volume level transmitted from the
MCD 5000 Deskset to the radio.
Emergency Alarm was initiated from MCD 5000 Deskset.
VU Meter
Virtual volume level received by the MCD
5000 Deskset from the radio.
Emergency Alarm initiated

from MCD 5000 Deskset is
Current volume level of the internal speaker of the MCD 5000 Deskset.
Table continued
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Icon
Description
Icon
Description
acknowledged by a MCD
5000 Deskset user.
Emergency Alarm was initiated from a field radio.
Current volume level of the handset earpiece of the MCD 5000 Deskset.

from a field radio is acknowledged by a MCD
5000 Deskset user.
Current volume level of the headset connected to the MCD 5000 Deskset.
MCD 5000 Deskset Packet

Loss alert.
Supervisor mode enabled, higher priority

PTT will occur on transmissions.
MCD 5000 Deskset High

Packet Loss alert
MCD 5000 Deskset is currently performing

a higher priority PTT/transmission.
MCD 5000 Deskset CPU

critical alarm.
Another MCD 5000 Deskset is currently

performing a higher priority PTT/transmission.
Medium CPU load indication.
External paging encoder is currently connected. The icon is displayed until the
sending process of the page ends.
3.20.2
Activity Log Icons

Table 8: MCD 5000 Deskset Activity Log Icons and Indications
Ico
n
Description
Ico
n
Description
General Information
Emergency Alarm initiated from a field radio was

acknowledged by a MCD 5000 Deskset user
Medium CPU load indication
Emergency Alarm initiated from a field radio was

cleared by a MCD 5000 Deskset user
Emergency Alarm was initiated from MCD 5000 Deskset
Radio connected to the MCD 5000 Deskset System

from the MCD 5000 Deskset was acknowledged by a
MCD 5000 Deskset user
MCD 5000 Deskset packet loss alert

from the MCD 5000 Deskset was cleared by a MCD
5000 Deskset user
MCD 5000 Deskset high packet loss alert
Emergency Alarm was initiated from a field radio
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3.20.3
Message Box Indications

Message Box is small box with an icon that appears on a MCD 5000 Deskset screen during operation
to warn or inform the user of an occurrence.
Table 9: Type of Message Box Indications
Icon
Indication
Icon
Indication
Warning Message
A warning message notifies of a condition that
might cause a problem
in the future.
Information Message
A message from the MCD 5000 Deskset
or system that does not require an operator intervention.
Critical Event Message

A warning message notifies a condition that
might cause the MCD
5000 Deskset or system to stop operating or
impair performance.
Question Message
A message that notifies a condition that
requests your confirmation.
3.21
Deskset Emulated Radio Screen

The Emulated Radio Screen automatically displays after the MCD 5000 Deskset is connected to a
radio. Radio operation is not available if no radio is connected to the MCD 5000 Deskset.
The Emulated Radio Screen emulates the radio LCD display and buttons of the specific model of radio
remotely controlled by the MCD 5000 Deskset.
The Emulated Radio LCD display consists of the following parts:
MCD 5000 Deskset Soft-Keys
MCD 5000 Deskset Status Bar
Emulated Radio Buttons/Soft-Keys
Figure 21: Emulated Radio Screen
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NOTICE: When the MCD 5000 Deskset is connected to a radio, use the Menu Button
toggle between these Emulated Radio Screens and the MCD 5000 Deskset Home Screen.
to
3.21.1
Deskset Emulated Radio Soft-Keys

The upper blue soft-keys are dedicated to manage the MCD 5000 Deskset when the MCD 5000
Deskset displays the Emulated Radio Screen.
The MCD 5000 Deskset soft-keys menu includes the following soft-keys:
Disconnect
Use to remove the connection between the MCD 5000 Deskset and the currently connected radio.
Emer
Use to view a list of all active emergency alarms (see Emergency Alarms).
Alert 1
Use soft-key (also Alert 2 and Alert 2) to send an alert tone to all connected radios. Each Alert softkey (1, 2 or 3) is distinct from the other only by the generated alert tone transmitted on the receiving
radio.
More
Use to view more available soft-keys.
3.21.2
Deskset Status Bar for Emulated Radio

The MCD 5000 Deskset Status Bar is identical to the MCD 5000 Deskset Status Bar displayed on the
MCD 5000 Deskset Home Screen. For MCD 5000 Deskset Status Bar description, refer to Status Bar
Icons on page 49.
3.21.3
Deskset Activity Log for Emulated Radio

The MCD 5000 Deskset Activity Log is identical to the MCD 5000 Deskset Activity Log displayed on
the MCD 5000 Deskset Home Screen. For MCD 5000 Deskset Activity Log description, refer to Activity
Log Icons on page 50. When Activity Log includes more than three occurrence, a scroll bar shows on
the left-hand side of the screen.
NOTICE: The Activity Log can be set to Show or Hide on the screen (see Local Settings on
page 96).
3.21.4

The lower part of the Emulated Radio LCD display shows information that appears on the radio display
and Inbound PTT ID (or alias name of the radio). The last line of the Emulated Radio LCD display
(above the Emulated Soft Keys) shows the Radio Resource name, Radio type, and location. For
Emulated Radio LCD Display description, refer to Emulated Radio LCD Display on page 46.
3.22
Send Pages and Messages

Pages are used to convey alarm or control messages to remote hardware.
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For example, KNOX box holds a building master key for fire departments in case of emergency. The
KNOX box is linked via radio to the fire department dispatch, where the dispatcher can send a page to
release the keys.
Pages can be sent in the following methods:
DTMF (Dual Tone - Multi Frequency)
This paging format is used to control remote units through a radio or telephone systems by keypad
generated tones.
KNOX
This paging format is used to control remote KNOX boxes or other KNOX equipment.
WAV File
With this format, up to 10 seconds of prerecorded WAV file with legacy paging tone formats can be
sent.
Free Format
This paging format is a free composed format designed for specific requirements.
Paging formats vary in the following ways:
Number of the digits in a page
Number of tones that represents a digit
Tone frequencies
Duration of the tones
Inter-tone space
Signaling messages are sent by the MDC-1200 protocol over a two-way Motorola radio, using AFSK
(Audio Frequency Shift Keying). The page bursts over the voice channel of the radio system.
MDC-1200 includes the following outbound functions:
Call Alert
Voice Alert
Radio Check
Radio Disable
Radio Enable
Remote Monitor
Status Request
NOTICE: If IPDS MDC ID and MDC Group ID are configured in the Deskset Properties tab of
the Gateway Unit Configuration window, they are added to MDC1200 message.
MDC-1200 includes the following inbound functions:
Radio Message
Radio Status
Call Alert Short and Long Format
Voice Alert
Emergency Alarm
Emergency Call/PTT
PTT ID of sender is shown.

Pages and Messages can be sent in the following ways:
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Preconfigured Individual Pages

The content and format of each page is set using the MCD 5000 Configuration Tool.
Preconfigured Group of Pages
Up to ten pages are sent in a single operation. Preconfiguration of each group is set using the MCD
5000 Configuration Tool.
Manual Paging
A single page is created on the fly by the dispatcher directly from the MCD 5000 or a paging
encoder connected by wire to the MCD 5000.
3.22.1
Sending Manual Pages

A manual page is an individual page that is created 'on the fly' by a dispatcher. in DTMF, KNOX, or
MDC-1200 Messages.
When and where to use: Manual paging can be used to compose and send pages in DTMF or KNOX
signaling. Manual paging is used to send messages through MDC-1200 tone signaling protocol.
NOTICE: An external paging encoder with pre-programmed pages can be connected to the
MCD 5000. If an encoder is used, connect the paging encoder to the port marked Logger at the
bottom side of the MCD 5000 (see Bottom Side and Side Panel Features of the MCD 5000
Deskset on page 28). When an external paging encoder is connected to the MCD 5000, the
icon is displayed until the sending process of the page ends.
Procedure:
1 From the top row of soft-keys of the emulated radio screen, press Paging.
2 Press Manual
3 Press DTMF, KNOX or MDC.
4 Choose one of the following options:
For MDC1200: In the Enter ID number field, enter the ID number of the target user (use up to
four hexadecimal characters).
For DTMF/KNOX: Enter page data (up to 16 characters).
5 Choose one of the following options:
For MDC1200: Use the navigation keys or Channel Up/Down to select the required function
from the Function list.
For DTMF/KNOX: Use the navigation keys or Channel Up/Down to select the required
format from the Function list.
NOTICE: Some TRC radios may be required frequency selection. In such case. Press
Next to select an available frequency.
6 Press Send to send the selected function on the selected frequency.

The following status indication may show in the Status column during the transmission process:
54
In Progress
Sent Successfully
Send Failed
Retrying (MDC1200 only)
Invalid ID
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NOTICE: Some MDC1200 messages reply by sending an acknowledgment.

Figure 22: Send Individual Pages in DTMF/KNOX or MCD 1200 Messages
3.22.2
Predefined Individual or Group Pages

Predefined individual page
A predefined individual page is a single page that contains a unique paging information and format.
A predefined individual page can be sent over a specific radio or all radio resources. Each
predefined individual page is identified by an alias.
Predefined individual pages are created and edited by the Configuration Tool (CT).
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Predefined group page

A predefined group page is a set of up to ten predefined individual pages sent sequentially. The
predefined group page can be sent over specific radio or all radio resources. Each predefined
group page is identified by an alias.
Predefined individual pages are created and edited by the Configuration Tool (CT).
.
The following types of predefined pages are supported:
DTMF Signaling
KNOX Signaling
Free Format
WAV File Format
3.22.2.1
Sending Predefined Individual or Group Pages

Procedure:
1 From the top row of soft-keys of the emulated radio screen, press Paging.
2 Press Predefined.
3 Use the navigation keys or Channel Up/Down to highlight an individual page or a group from
the Page Alias list and press Select. Repeat this step to include up to 10 individual pages/
groups.
4 Press and release Send.
The following status indication may show in the Status column during the transmission process:
In Progress
Sent Successfully
Send Failed
Retrying
Invalid ID
Waiting
NOTICE: The process of sending pages can be aborted by pressing Abort. In such case,
the currently processed page completes and transmission stops. The status of all other
pages waiting to be sent displays Failed. To resume after failed operation, press Resend.
In such case, only pages with Failed status will be sent. Pressing Back allows editing of
the list of pages and send a modified list.
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Figure 23: Sending Predefined Individual or Group Pages
3.22.3
Using Single Soft-Keys to Send a Page

Prerequisites: Up to 18 soft-keys of the MCD 5000 can be preset by the configuration tool to send
predefined individual page.
Some soft-keys presses are followed by a safety notification that requires confirmation to assure that
the page was intentionally sent.
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Procedure:
1 From the top row of soft-keys of the emulated radio screen, press one of the soft-keys. Press
More to display more soft-keys.
Send an Alarm Page? screen is displayed.
2 Press Yes to confirm sending a page.
Status is detailed in activity log or indicated as shown:
Message Alarm Sent Successfully
Message Alarm Send Failed
3.23
Emulated Radio Buttons and Soft-Keys

The MCD 5000 Deskset soft-keys and buttons are cross-referenced with each of the radio set of
indicators and buttons by physical location. This means, that whatever function that a particular radio
button has been programmed to perform, the MCD 5000 Deskset copies.
The following figures identify the physical location and cross-reference of the radio buttons to the MCD
5000 Deskset buttons by button letter:
ASTRO Consolette W9 Emulated Radio Screen
MCS2000 III Emulated Radio Screen
CDM 1550. LS, LS+ Emulated Radio Screen
APX 7500 Consolette Emulated Radio Screen
Tone Remote Control (TRC) Emulated Radio Screen
TETRA Emulated Radio Screen
Refer to the specific radio type user documentation for specific instructions about all buttons and
associated LCD display operations.
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3.23.1
ASTRO Consolette W9 Emulated Radio Screen

Figure 24: ASTRO Consolette W9 Emulated Radio Screen
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3.23.2
MCS2000 III Emulated Radio Screen

Figure 25: MCS2000 III Emulated Radio Screen
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3.23.3
CDM 1550. LS, LS+ Emulated Radio Screen

Figure 26: CDM 1550. LS, LS+ Emulated Radio Screen
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3.23.4
APX 7500 Consolette Emulated Radio Screen

Figure 27: APX 7500 Consolette Emulated Radio Screen
NOTICE: After programming the KPM buttons of the radio by the Customer Programming
Software (CPS), the Deskset user is required to reconnect to the radio.
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3.23.4.1
Text Message (TMS) Mode

The MCD 5000 Deskset connected to an APX 7500 Consolette is capable of displaying text messages
received by the APX 7500 Consolette. Pressing TMS and thenCOMP and NEW buttons on APX 7500
Consolette or MCD 5000 Deskset sets Text Message Mode. MCD 5000 Deskset is able to display
characters for the English, Spanish, Portuguese and French languages.
3.23.5
Tone Remote Control (TRC) Emulated Screen

The TRC Search list Screen allows selecting a frequency on TRC radio. Only frequencies with access
permissions can be used and displayed. The TRC search list is sorted by the Frequency in a
descending numeric order.
The operation of the Function Keys, at the bottom of the TRC emulated screen is pre-configured in
Configuration Tool. The available Function Keys may include: Monitor, Repeater, Coded/ Clear, Wild
Cards, and Freq Select.
Figure 28: TRC Emulated Screen
3.23.5.1
Selecting TRC Frequency

The TRC Search list Screen allows selecting a frequency on TRC radio. Only frequencies with access
permissions can be used and displayed. The TRC Search list is sorted by the Frequency in a
descending numeric order.
When and where to use: Use to view a list of available frequencies on the TRC Radio.
Procedure:
1 From the Emulated Radio Screen, press Radio Func.
2 Press Back to return to Emulated Radio Screen.
3 Press Search List to view all the available frequencies of TRC or, type the number of the
frequency channel on the keypad of your device.
4 Use the Navigation Keys to select a frequency from the list.
5 Use the Page UP/Down buttons to move between pages.
6 Press Back to return to Radio Func. screen.
7 Press Select.
The Emulated Radio Screen is displayed and selected frequency set.
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3.23.5.2
Parallel Console in MCD 5000 System Usage Recommendations and

Expected Behavior
Consider the following recommendations when using the parallel console functionality in MCD 5000
Deskset System.
IPDS TX Monitor feature affects only MCD 5000 System dispatchers.
In a 4W full Duplex configuration, if the IPDS user presses PTT button during RX and starts
transmitting, then RX volume from internal speaker is reduced to 19.5 dBm to prevent a loopback
condition.
It is recommended to start talking ONLY when red LED is on.
Simultaneous incoming voice from parallel console and TRC radio may have the following effects:
-
The IPDS user can hear a small voice interruption (hole). The interruption happens as soon as
the console user releases the PTT button.
A failure to detect function tone may occur. For High Level Guard Tone and Low Level Guard
Tone, failures do not normally occur.
3.23.6
TETRA Emulated Radio Screen

The following TETRA radio (MTM800E and MTM5400) functions are supported by the Emulated Radio
Screen of the TETRA Radio:
Private half-duplex outgoing call:
To perform a private half-duplex call, press Private, dial a number of the portable radio using the
MCD 5000 Deskset keypad and press PTT.
Private full-duplex outgoing call
To perform a private full-duplex call, press Private, dial a number of the portable radio using the
MCD 5000 Deskset keypad and press the dial button. Once a call was established, the audio is full
duplex and there is no need to use the PTT button. To end a call, press End Call or hook the
handset.
TMO/DMO switch
Group calls and Private full- duplex outgoing calls are supported by the MCD 5000 Deskset in
trunked mode. Groups can be set in the same way as in direct mode.
Update phone book
Enables sharing the phone book contents of the Tetra Radio. For more details see Updating
TETRA Phone Book on the TETRA Radio on page 67.
Radio Reset
Enables the connected user to reset TETRA mobile radio remotely. This operation can be disabled
for the dispatcher user type using the ACP/CT applications. For user types refer to MCD 5000
System with OMC Installation and Configuration Guide or MCD 5000 System without OMC
Installation and Configuration Guide.
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Figure 29: TETRA Emulated Radio Screen
You can select the current group:
from the phonebook
using left, right, down, and up navigation keys and pressing OK.
3.23.6.1
Selecting a Group on the TETRA Radio

The TETRA Find Group screen allows to set a group on connected TETRA radio to make and receive
group calls. Only groups with access permissions can be used and displayed. Each group belongs to a
folder, which is displayed also on this screen.
Procedure:
1 From the Emulated Radio Screen, press Find Group to view all the available groups.
3 To search a group, press Find and enter a prefix of the group name. The list selection
automatically selects a group by inserted prefix. To select a group, press the OK button of the
Navigation Keys or press Select.Use Backspace to correct typing errors of a group name.
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4 Use the Navigation Keys to select a group from the list.

6 Press Back to return to Radio Func. screen.
7 Press Select.
The Emulated Radio Screen is displayed and selected group set on radio.
Figure 30: TETRA Radio Find Group Screen
3.23.6.2
Selecting a Folder on the TETRA Radio

The TETRA Find Folder Screen selects a folder and then show all the groups that are available in this
folder. Only folders with access permissions can be displayed.
Procedure:
1 From the Emulated Radio Screen, press Find Folder to view all the available folders.
3 To search a folder, press Find and enter a prefix of the folder name. The list selection
automatically selects a folder by inserted prefix. To select a folder, press the OK button of the
Navigation Keys or press Select.Use Backspace to correct typing errors of a folder name.
4 Use the Navigation Keys to select a folder from the list.
6 Press Select.
The Find Folder window is displayed.
Figure 31: TETRA Radio Find Folder Screen
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3.23.6.3
Selecting a Group from Find Folder Screen on the TETRA Radio

The TETRA Find Group screen selects and sets a group on a connected TETRA radio to make and
receive group calls. Only groups with access permissions can be used and displayed. All the groups
that are displayed on that screen, belong to a specific folder that has been chosen in a previous Find
Folder screen.
Procedure:
1 From the Find Folder window, press Select on a specific folder name to view all the groups in
the selected folder.
2 Press Back to return to the Find Folder window.
3 To search a group, press Find and enter a prefix of the group name. The list selection
automatically selects a group by inserted prefix. To select a group, press the OK button of the
Navigation Keys or press Select.Use Backspace to correct typing errors of a group name.
4 Use the Navigation Keys to select a folder from the list.
6 Press Select.
The Emulated Radio Screen is displayed and the selected group is set on the radio.
Figure 32: TETRA Radio Finding a Group Through the Find Folder Screen
3.23.6.4
Updating TETRA Phone Book on the TETRA Radio

The Update TETRA Phone Book screen enables to share the phone book contents of the TETRA
Radio.
When and where to use: When TETRA Radio is connected to an RGU, Folders, Talkgroups, and
Contacts from the radio can be updated onto the RGU and all MCD 5000 Desksets connected to this
radio.
NOTICE: The Update Tetra Phone Book operation can be disabled for the dispatcher user type
using the ACP/CT application. For user types, refer to MCD 5000 System with OMC Installation
and Configuration Guide or MCD 5000 System Without OMC Installation and Configuration
Guide.
Procedure:
1 From the Emulated Radio Screen, press Radio Func.
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2 Press Update PhB.

The update TETRA phone book window is opened and the user receives a notification about the
state of the phone book (update in progress, finished successfully or error while updating).
Folders, Talkgroups, and Contacts from the TETRA Radio are loaded to the RGU and all MCD
5000 Desksets connected to this radio.
Figure 33: TETRA Radio Update Phone Book Screen
3.23.6.5
Storing a Group Number in a Speed Dial List on the TETRA Radio

Speed dial is a function allowing the user to call groups that are used by the system by pressing a key.
This function is useful for Deskset users who dial certain groups on a regular basis.
Prerequisites: The user stores numbers in the Deskset memory for future use. The speed dial
numbers are accessed by pressing a pre-determined key on the Deskset, followed by one-digit number
which the user assigns to each number.
When and where to use: The Deskset supports two separated speed dial lists for Trunked Mode
Operation (TMO) and Direct Mode Operation (DMO).
Procedure:
1 From the Emulated Radio Screen, press Store
The background color of the Store key is changed from blue to yellow.
2 Press the number on the keypad (0-9).
The Store button changes its color back to blue, and the number that is pressed by the user
became the speed dial to the current talkgroup.
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Figure 34: Storing a Group Number in Speed Dial List TETRA Radio Screen
3.23.6.6
Dialing a Group from a Speed Dial List on the TETRA Radio

Procedure:
1 From the Emulated Radio Screen, press Dial.
The background color of the Dial key is changed from blue to yellow.
2 Press the number on the keypad (0-9).
The background color of the Dial key changes back to blue, and the talkgroup name is displayed
on the screen.
Figure 35: Dialing a Group from Speed Dial List of TETRA Radio
3.23.6.7
Removing an Entry from a Speed Dial List on the TETRA Radio

Procedure:
1 From the Emulated Radio Screen, press Sp. D. List.
2 Press DMO or TMO to display a speed dial list.
The background color of the TMO or DMO key changes to yellow, and the corresponding speed
dial list is displayed.
3 Use the navigation keys or Channel Up/Down to navigate through the speed dial list and select
a number.
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4 Press Remove to delete the number.

5 Press Close to return to the MCD 5000 Deskset Home Screen.
Figure 36: Removing a Group From Speed Dial List of TETRA Radio
3.23.6.8
Received Statuses and SDS Messages on TETRA Radio

The received Status/Short Data Service (SDS) Message screen displays incoming statuses and SDS
messages. The screen displays the last received 25 statuses and SDS messages.
Pre-configured status indications are displayed by alias names. Other status indications are displayed
by their number code.
NOTICE: Status indications can be pre-configured through the Configuration Tool (CT).
The Statuses and SDS Messages screen contains the following fields:
Date of the receiving the Statuses and SDS Messages
Message content
Sender contact information (alias name is only shown if the contact exists in the contact list.
Otherwise, ISSI number is displayed).
3.23.6.8.1
Displaying a List of Statuses and SDS Messages on TETRA Radio

Procedure:
1 From the Emulated Radio Screen, press Received.
The Statuses/SDS Messages screen displays.
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2 Use the navigation keys or Channel Up/Down to highlight the status or message line.
3 Choose one of the following:
Press Statuses to display a list of received status indications.
Press Messages to display a list of received messages.
A list of last 25 SDS messages is displayed. To view the message, press View (enabled only in
Messages and All).
4 Press All to display all received messages (SDS and statuses).
A list of last 50 messages (SDS and statuses) is displayed. To view a message, press View.
5 Press Back to return to the MCD 5000 Deskset Home screen.
Figure 37: Statuses/SDS Messages Screens of TETRA Radio
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3.23.6.9
Send Statuses and SDS Messages on TETRA Radio

The Send Statuses/SDS Messages screen sends predefined statuses and SDS messages to a current
talkgroup or other talkgroups, a contact from a contacts list or a specific dial number that the user
enters.
NOTICE: Status indications can be pre-configured through the Configuration Tool (CT).
3.23.6.9.1
Sending Predefined Statuses and SDS Messages to Current Talk Group from
TETRA Radio
Procedure:
1 From the Emulated Radio Screen, press Send.
The send statuses/messages screen is displayed.
2 Select one of the following:
Press Statuses to display a list of predefined statuses.
Press Messages to display a list of predefined messages.
3 Use the navigation keys or Channel Up/Down to select a status or message line.
4 Press Send to TG for sending the selected message/status to the current talkgroup.
Failed or Succeeded indication is displayed.
NOTICE: Status can also be sent to talkgroup by pressing the PTT button instead of the
Send to TG button
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Figure 38: Send Statuses and SDS Messages to Current Talkgroup from TETRA Radio
3.23.6.9.2
Sending Predefined Statuses and SDS Messages to Any Talkgroup from TETRA
Radio
Procedure:
1 From the emulated radio screen, press Send.
2 Use the navigation keys or Channel Up/Down to highlight a status or message line.
Press Messages for a list of predefined messages.
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4 Press Groups for selecting any group to send a message/status.

A list of groups is displayed.
5 Press Find and use the abc entry field to search for a talkgroup.
6 Press Select to select a talkgroup.
The list of talkgroups screen is closed and the number of the talkgroup appears in the Enter
Number entry field.
7 Use the navigation keys or Channel Up/Down to highlight the message/status line.
8 Press Send or press the PTT button to send the selected message/status
Failed or Sent successfully indication is displayed in the message/status line.
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Figure 39: Send Predefined Statuses and SDS Messages to Any Talkgroup from TETRA
Radio
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3.23.6.9.3
Sending Predefined Statuses and SDS Messages to a Contact from TETRA

Radio
Procedure:
1 From the emulated radio screen, press Send.
2 Use the navigation keys or Channel Up/Down to highlight a status or message line.
Press Messages for a list of predefined messages.
4 Press Find and use the abc entry field to search for a Contact.
5 Use the navigation keys or Channel Up/Down to highlight a Contact line.
6 Press Select to select a Contact.
The screen of contacts is closed and the number of the contact appears in the Enter Number
entry field
7 Use the navigation keys or Channel Up/Down to highlight the message/status line.
8 Press Send or press the PTT button to send the selected message/ status.
Failed or Sent successfully indication is displayed in the message/status line.
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Figure 40: Send Predefined Statuses and SDS Messages to a Contact from TETRA Radio
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3.23.6.9.4
Sending Predefined Statuses and SDS Messages to a Dialed Number from

TETRA Radio
Procedure:
1 From the Emulated Radio Screen, press Send.
Press Messages to display a list of predefined messages.
3 Use the navigation keys or Channel Up/Down to select a status or message line.
4
NOTICE: A message/status can also be sent to a talk group by pressing the PTT button
instead of the Enter Number button.
Press Send to Enter Num.
5 In the Enter Number entry field, enter a dial number to send a message/status.
6 Press Send or press the PTT button to send the selected message/ status.
Failed or Sent Successfully indication is displayed in the message/status line.
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Figure 41: Send Predefined Statuses and SDS Messages to a Dialed Number from TETRA
Radio
3.23.6.9.5
Using Assigned Status Keys to Send Status from TETRA Radio

Assigned status keys can be used for sending predefined statuses to ISSI network numbers.
Procedure:
From the emulated radio screen, press one of the assigned status keys of a predefined status
indication.
There is indication if the status sent or failed to send.
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3.23.6.9.6
Scan List Feature

The TETRA Scan Lists screen allows you to select and set a list on a connected TETRA radio. All the
groups that belong to that list are attached.
When the scan feature is turned on, the scan icon appears in the TETRA mimic area.
Figure 42: Scan Icon Location
3.23.6.9.7
Attaching Scan Lists on the Radio

Follow this procedure to view a list of available scan lists on TETRA radio.
Procedure:
1 Select a scan list you want to attach by pressing the navigation keys.
2 Press the Attach button.
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Figure 43: Scan Lists Window
The Emulated radio screen appears and the selected list is attached.
3.23.6.9.8
Viewing Groups of Scan Lists

Procedure:
1 Select a scan list to view by pressing the navigation keys.
2 Press the View button.
3 Browse the groups by pressing the navigation keys.
4 Optional: To exit, press the Back button.
3.24
MCD 5000 Deskset Emulated Radio Icons

The emulated radio screens display icons to help determine the radio state.
3.24.1
MCS2000 III Radio Emulated Screen Icons

Table 10: Icons Shown on the Emulated screen of MCS2000 III Radio
Description
Icon
Monitored Channel
The selected channel is being monitored (conventional operation only).
Speaker Off (Low Audio)
Indicates that the audio sounds through the earpiece.
Scan
When the green LED is blinking, it indicates that the System, PassPort Scan, or All Group
Scan feature has been activated.
Table continued
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Icon
Description
When the green LED is off, it indicates that non-prioritized Auto Group Scan has been activated.
Priority 1 Scan ( flashing)
Indicates activity on a Priority 1 talkgroup or channel during System Scan.
Priority 2 Scan ( steady)
When the green LED is on, it indicates activity on a priority 2 talkgroup or channel during
System Scan.
When the green LED is off, it indicates that prioritized Auto Group Scan has been activated.
Telephone Interconnect
Talkaround (Direct Mode)
The radio is not transmitting through a repeater (Conventional operation only).
Advanced Secure menu (End-to-End Encryption)
Incoming Call/Page (PassPort Selective Call/Call Alert)
A Selective Call or Call Alert has been transmitted or received. Flashing icon indicates call
attempt in progress, while a solid icon indicates that the call has been established (PassPort operation only).
Emergency
An Emergency Siren is being sounded or an Emergency Alarm is being sent.
List View/Programming
This icon is shown when viewing a scan list or in programming mode
3.24.2
CDM 1550. LS, LS+ Radios Emulated Screen Icons

Table 11: Icons Shown on the Emulated Screen CDM 1550. LS, LS+ Radio
Description
Icon
Signal Strength
The more bars, the stronger the signal received by your radio.
PassPort Zone
A PassPort zone has been selected.
X-Pand
The X-Pand feature is activated. When in the narrow band, this feature improves audio
quality.
Transmit Power Low
Transmit Power High
Monitored Channel
The selected channel is being monitored (conventional operation only).
Table continued
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Icon
Description
Speaker Off (Low Audio)
Indicates that the audio sounds through the earpiece.
Scan
When the green LED is blinking, it indicates that the System, PassPort Scan, or All
Group Scan feature has been activated.
When the green LED is off, it indicates that non-prioritized Auto Group Scan has been
activated.
Priority 1 Scan ( flashing)
Indicates activity on a Priority 1 talkgroup or channel during System Scan.
Priority 2 Scan ( steady)
When the green LED is on, it indicates activity on a priority 2 talkgroup or channel during
System Scan.
When the green LED is off, it indicates that prioritized Auto Group Scan has been activated.
Talkaround (Direct Mode)
The radio is not transmitting through a repeater (Conventional operation only).
Programming Mode
A Program list is being edited.
Phone
Phone mode is selected.
Emergency
An Emergency Siren is being sounded or an Emergency Alarm is being sent out.
3.24.4
TRC Radio Emulated Screen Icons

Table 12: Icons Shown on the TRC Radio Emulated Radio Screen
Description
Icon
Monitor
Repeater
Wildcard 1, 2
Encryption cross mode

This icon is displayed if the VIP Input line of the TRC radio is configured to "Encryption
Status", and state of this line does not fit to a Coded/Clear output state.
Coded/Clear
Parallel Connection
Receiver only
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3.24.5
TETRA Radio Emulated Screen Icons

Table 13: Icons Shown on the TETRA Radio Emulated Radio Screen
Icon
Description
RSSI (Signal level at TMO)
DMO - direct mode
Only group calls can be performed in direct mode.
Encryption
Only outgoing calls are encrypted.
Scanning
Emergency
Full-duplex call
Half-duplex call
Private port configured - only one dispatcher allowed to connect
SDS received
3.25
Connecting and Disconnecting the MCD 5000 Deskset from a

Radio
The Radio Resources Screen allows to select and interface to a radio to create a talkpath. Only radios
with access permissions can be used. The radio list is sorted by the Resource Name (Radio name) in
an ascending alphabetical order.
Procedure:
1 On the MCD 5000 Deskset radio, perform one of the following actions:
If
Then
If you want to
connect the
MCD 5000
Deskset to a radio,

a From the MCD 5000 Deskset Home Screen, press Connect.
NOTICE: The Radio Resources Screen is displayed. If
your MCD 5000 Deskset is already connected to a radio,
the currently connected radio automatically disconnects.
b Press Recent to view the recently used radios or All to view all radio
resources.
c To search a radio, press Find and enter a prefix of the radio name.
The list selection automatically selects radio by inserted prefix. To
connect the selected radio, press the OK button of the Navigation
Keys or press Connect.
d Use the Navigation Keys to select a radio from the list.
e Press Connect.
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If
Then
NOTICE: The Emulated Radio Screen is displayed.
f
If you want to
disconnect the
MCD 5000
Deskset from a
radio,
Return to the MCD 5000 Deskset Home Screen by pressing Exit.

a From the Emulated Radio Screen, press Disconnect.
NOTICE: The MCD Deskset Home Screen displays.
3.26
Monitor Radio Audio Channel Activity

In some conventional radios, the radio channel can be monitored to verify that the transmission does
not interrupt a radio communication between other radios sharing the radio channel. When the Monitor
Button is pressed, conversation initiated by other radios sharing the same channel is automatically
heard.
When the Monitor Button is pressed and a tone is heard, the frequency is used by other radio
operators.
NOTICE: Radio channel monitoring only applies to conventional radio systems not trunking
radio systems. Only one radio channel can be monitored at a time.
To use Monitor Button on Footswitch or Desk Paddle Microphone, the Monitor Button should be
configured as mentioned in Emulated Radio Screen MCS2000 III Emulated Radio Screen /
ASTRO Consolette (W9), CDM 1550. LS, LS+.
3.26.1
Listening to the Radio Channel Activity

Procedure:
1 Press the Monitor Pedal on Footswitch or Monitor Pedal of the Desk Paddle Microphone.
2 Any radio communication audio on the channel is heard on the internal speaker. Alternately, if
the handset is off-hook, audio is heard in the handset earpiece. If the headset is used, audio is
heard in the headset earpiece.
3 To turn the monitor off, press one of the following items:
Transmit PTT Pedal of the Footswitch.
Transmit PTT Pedal of the Desk Paddle Microphone.
O Key on the MCD 5000 Deskset, C soft-key on the MCD 5000 Deskset, A soft-key on
the MCD 5000 Deskset.
Handset PTT Button of the MCD 5000 Deskset
Transmit Button of the MCD 5000 Deskset
PTT Button of the Headset Base of the Headset
3.27
Monitor All MCD 5000 Deskset Audio Activity

A MCD 5000 Deskset can monitor the audio activity of all other MCD 5000 Desksets sharing the same
radio. When the MCD 5000 Deskset is connected to a radio, by default, the audio activity of all MCD
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5000 Desksets is monitored and the MCD 5000 Deskset user listen to audio conversation from all
MCD 5000 Desksets.
The User can mute or listen to audio activity of all connected MCD 5000 Desksets.
3.27.1
Muting or Listening to Audio Activity of All Connected MCD 5000

Desksets
Procedure:
Toggle the TX Monitor soft-key on the Emulated Radio Screen.
3.28
Viewing Users Connected to the Same Radio

Procedure:
1 From the Emulated Radio Screen, press R Callers.
2 Press Refresh to refresh the list of users connected to the resource.
3 Press Close to return to the Emulated Radio Screen.
Figure 44: View Users Connected to the Same Radio
3.29
Initiate or Answer a Radio Channel Transmission

The MCD 5000 Deskset is always in receive mode unless the PTT, Transmit or Base Intercom button
is pressed. When the handset is on-hook, the MCD 5000 Deskset continuously routes all radio
communication and intercom audio to the internal speaker. Alternately, if the handset is lift (off-hook)
the audio is heard via the handset earpiece and the voice is transmitted via handset microphone.
When the headset connected do MCD 5000 Deskset, voice TX and RX are routed via the headset.
To hear voice through the internal speaker together with the handset or headset, use the Speaker
Button. When the Speaker Button illuminates green when the internal speaker is on.
To visually verify that radio channel transmission can be initiated or answered, look at the Busy LED
(yellow LED). If the Busy LED is on, a parallel MCD 5000 Deskset is being used and MCD 5000
Deskset cannot transmit until the Busy LED is off.
The MCD 5000 Deskset can be connected to a radio configured for a conventional or trunked radio
system. A conventional system uses discrete frequencies.
A trunked system selects a free radio channel automatically and notifies with an audible grant tone
when a free radio channel is found. After pressing the PTT button, be sure to wait for the grant tone
from the radio system before beginning to speak.
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Use one of the following methods to initiate radio channel transmission or hear an incoming call:
3.29.1
Responding to a Call with the Handset

Method 1: Respond with the handset.
Procedure:
1 Lift the handset (off-hook).
2 Press and hold the PTT Button in the middle of the handset. The Transmit LED turns on while
the button is pushed..
3 Speak into the mouthpiece.
4 Release the PTT Button to end transmission. The Transmit LED turns off when the button is
released.
3.29.2
Responding With the Handset Transmit and the Internal Speaker

Receive
Method 2: Respond with the handset transmit and the internal speaker receive.
Procedure:
1 Lift the handset (off-hook).
2 To enable the internal speaker with the handset off-hook, press the Speaker Button once. The
Speaker LED turns on.
3 Press and hold the PTT Button in the middle of the handset. The Transmit LED turns on while
the button is pushed..
5 Release the PTT Button to end transmission and allow audio from the internal speaker. The
Transmit LED turns off when the button is released.
6 To disable the internal speaker with the handset off-hook, press the Speaker Button again. The
Speaker LED turns off.
3.29.3
Responding With MCD 5000 Transmit Button

Method 3: Respond with MCD 5000 Deskset Transmit Button
Procedure:
1 Ensure the handset is on-hook (in the Handset Rest).
2 Press and hold the Transmit Button
is pushed.
. The Transmit LED turns on while the button
3 Speak in the direction of the internal microphone (at the bottom center of the MCD 5000
Deskset).
4 Release the Transmit Button to listen to a response on the internal speaker. The Transmit
LED turns off when the button is released.
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3.29.4
Responding with the Deskset Paddle Microphone or Footswitch

Method 4: Respond with the Deskset Paddle Microphone or Footswitch.
Procedure:
1 Ensure that the handset is on-hook (in the Handset Rest).Ensure that the handset is on-hook (in
the Handset Rest).
2 Press and hold the Transmit Button on the Desk Paddle Microphone or footswitch. The internal
microphone is disconnected and the Transmit LED turns on while the button is pushed..
3 Speak in the direction of the Desk Paddle Microphone.
4 Release the Transmit Button to listen for a response on the internal speaker. The Transmit
IMPORTANT: Always allow a short delay after pressing the Transmit Button, and
before speaking, to allow time for the radio channel to be established. For the best
transmit audio quality, maintain a speaking distance of 18 inches from the Desk Paddle
Microphone.
3.29.5
Responding to a Call when Using a Headset

Method 5: Respond when using a headset.
Procedure:
1 Press and hold the PTT Button Headset Base of the handset. The Transmit LED turns on while
the button is pushed.
3 Release the PTT Button to end transmission. The Transmit LED on the MCD 5000 Deskset
turns off when the button is released.
4 Release the Transmit Button to listen to a response on the internal speaker. The Transmit
3.30
Initiate or Answer a Base Intercom Transmission

Use the base intercom to communicate between MCD 5000 Desksets connected to the same radio in
the system without transmitting over the radio channels.
To visually verify that base intercom transmission can be initiated, look at the Busy LED and the Base
Intercom Button.
If the Busy LED is on, a parallel MCD 5000 Deskset is transmitting and base intercom transmission
cannot be performed until the Busy LED is off.
To visually verify that radio channel transmission can be initiated or answered, look at the Busy LED
(yellow LED). If the Busy LED is on, a parallel MCD 5000 Deskset is being used and MCD 5000
Deskset cannot transmit until the Busy LED is off.
If the Base Intercom LED inside the Base Intercom Button illuminates red, a parallel MCD 5000
Deskset is using base intercom transmission. Base intercom transmission can be performed from your
MCD 5000 Deskset only when the Base Intercom LED is off.
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3.30.1
Initiating a Base Intercom Transmission

Procedure:
1 Verify that the Busy LED and the Base Intercom LED are off.
2 Press and hold the Base Intercom Button
The Base Intercom LED inside the Base Intercom Button lights red while the button is pushed.
3 Speak in the direction of the internal microphone (located slightly under the Transmit Bottom of
the MCD 5000 Deskset). For the best transmit audio quality, maintain a speaking distance of 18
inches from the internal microphone.
4 Release the Base Intercom Button to end transmitting and allow audio from the internal
speaker.
The Base Intercom LED turns off when the button is released.
3.30.2
Responding to an Intercom Call

When and where to use: When MCD 5000 Deskset receives voice via base intercom, its Base
Intercom Button lights yellow.
Procedure:
1 Upon an incoming base intercom transmission, the Base Intercom LED inside the Base
Intercom Button lights yellow and the caller voice is heard.
2 Press and hold the Base Intercom Button and speak into the internal microphone
NOTICE: Audio can only be received if the Base Intercom Button has been released.
3.31
Outbound Emergency Alert

The MCD 5000 Deskset is equipped with an Emergency Button (see the following figure). The
Emergency Button allows an MCD 5000 Deskset user to send an Emergency Alert.
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Figure 45: MCD 5000 Deskset Emergency Button
The Emergency Button on the MCD 5000 Deskset can be provisioned to function in one of following
ways:
Internal MCD 5000 Emergency
Mimic the O5 Emergency Button
No Operation
The Emergency Button configuration is performed using the MCD 5000 Configuration Tool.
3.31.1
Internal MCD 5000 Emergency

When Emergency Button is set to Internal MCD 5000 Emergency, the Emergency Alert is sent to all
parallel MCD 5000 Desksets connected to the same radio and is set until one of the MCD 5000
Deskset users acknowledges the alert.
NOTICE:
The Emergency Alert causes parallel MCD 5000 Desksets attached to the same radio to display
a blinking alarm notification.
The Emergency Alarm state remains until the alarm is acknowledge by one of the parallel MCD
5000 Deskset users. Clearing the Emergency Alarm set all MCD 5000 Desksets back to normal
operation.
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3.31.1.1
Generating an Outbound Emergency Alert

Procedure:
1 Press the Emergency Button on the right-hand side of the MCD 5000 Deskset.
An Emergency Alert icon
is displayed on the status bar of the MCD 5000 Deskset. The
inbound emergency alert message is displayed blinking on all MCD 5000 Desksets connected to
the same radio.
NOTICE: The MCD 5000 Deskset can send an Emergency Alarm only if connected to
radio. Outbound alarm cannot be set if a user is not properly logged-in.
3.31.2
Mimic Emergency Button O5/TETRA Control Head

The Mimic O5/TETRA Emergency feature is an outbound emergency alarm generated from an MCD
5000 Deskset to all field radios attached to the same talkgroup (TETRA) or to the same channel
(APX7500 Consolette).
NOTICE: To mimic O5 emergency button, the Emergency Button operation in the Configuration
Tool (CT) should be configured to Mimic the O5 Emergency Button.
3.31.2.1
Generating an Outbound Emergency Alarm

Follow this procedure to generate an outbound emergency alarm when an APX 7500 Consolette/
TETRA is connected to the MCD 5000 Deskset.
Procedure:
1 Start the emergency alarm by pressing and holding the emergency button for two seconds.
2 Stop the emergency alarm by pressing and holding the emergency button for two seconds
again.
3.31.3
No Operation on Emergency Button

When No Operation is set to the Emergency Button, the button is not functional, and the MCD 5000
Deskset does not generate any Emergency alarm when the user presses the button.
3.32
Inbound Emergency Alarm

An inbound emergency alarm is an alarm that is generated either from a parallel MCD 5000 Deskset,
connected to the same radio, or from a field radio.
Only an active MCD 5000 Deskset can receive the inbound emergency alarm.
The Emergency display shows the name of the Deskset user and resource name of the Deskset that
initiated the Alarm. In cases where the emergency alarm is initiated by a radio, the display shows the
ID or alias of the radio, the resource name of the radio, and a red cross icon in the main window.
When an inbound emergency alarm is received, all MCD 5000 Desksets connected to the same radio
display alarm indications and emit an alarm sound.
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NOTICE: An MCD 5000 Deskset receives an Inbound Emergency Alarm regardless of the
configuration of the Emergency Button described in Outbound Emergency Alert on page 89.
Figure 46: Emergency Alarm Indications on MCD 5000 Display
3.32.1
Responding to an Inbound Emergency Alarm

Procedure:
Choose one of the following responses:
Press Ack to acknowledge the alarm and remove the alarm indication from the display of all
MCD 5000 Deskset screens.
Press Ignore to clear the alarm from the screen. The alarm remains active in the system and
continues to be displayed on all MCD 5000 Desksets and radios on the field.
Figure 47: Inbound Emergency Alarm Message
3.33
Acknowledge Emergency Alarms

NOTICE: This section does not apply to a MCD 5000 Deskset with an Emergency Button
provisioned to mimic the APX 7500 Consolette radio emergency button.
The acknowledged message is spread to all attached MCD 5000 Desksets causing all MCD 5000
Desksets to change the display from alarm state to alarm acknowledge state.
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The acknowledge state remains until the alarm is cleared by one of the MCD 5000 Deskset users in
order to return to normal operation.
When multiple alarms are received from several field radios, each alarm is treated as single alarm and
the MCD 5000 Deskset user has to point out which alarm is acknowledged. The same is for alarm
clearing, The MCD 5000 Deskset returns to normal operation only after all alarms are cleared.
All active Emergency Alarms are logged and can be viewed and managed from the Emergency Stack
screen.
To access the Emergency Stack screen, press Emer in the Emulated Radio Screen.
The Emergency Stack contains up to 50 emergency-related events registered by the MCD 5000
Deskset such as Emergency Active, Emergency Acknowledge and Emergency Clear.
3.33.1
Acknowledging an Emergency Alarm

Procedure:
1 From the MCD 5000 Deskset Home Screen, press the Menu/Home Button
Emulated Radio Screen.
to toggle to
2 Press and release Emer to display the Emergency Stack Screen.

3 Use the Navigation Keys to highlight the Emergency ID line.
4 Press and release Ack.
Figure 48: Emergency Stack Screen
3.34
Clearing an Acknowledged Emergency Alarm

Prerequisites: When connected to an APX 7500 Consolette, an Emergency alarm may also be
received from a user pressing the Emergency Button on the Radio Control Head. This alarm can be
cleared and acknowledged by the radio user only, not by a MCD 5000 Deskset user.
Procedure:
1 From the MCD 5000 Deskset Home Screen, press and release the Menu/Home Button to enter
the Emulated Radio Screen.
2 Press Emer to display the Emergency Stack Screen.
3 Use the Navigation Keys to highlight the Emergency ID line.
4 Press Clear.
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3.35
Supervisor Take-Over Mode

When several MCD 5000 and MC 2500 Desksets are connected to the same radio, the higher
prioritized user (the Take-Over user) can take control on a radio from a lower prioritized user by
toggling the Takeover soft-key. The MCD 5000 Deskset which toggled the Takeover softkey and have
the highest priority displays a green Take-Over icon
and all the others display the yellow icon
NOTICE: When the system includes MCD 5000, MC3000 and MC2500 Desksets, the TakeOver feature is supported only between MCD 5000 and MC 2500 Desksets.
3.35.1
Obtaining Priority Access for PTT

Procedure:
1 On the Emulated Radio Screen, press and release Takeover.
The yellow supervisor icon
is shown on all parallel MCD 5000 and/ or MC 2500 Desksets,
indicating that Take-Over mode is on.
2 Press and release the PTT Button on the handset or the Transmit Button.
changes to red
indicating that the MCD 5000/ / MC 2500
The green Take-Over icon
Deskset is in Take-Over mode. In Take-Over mode, only MCD 5000 / MC 2500 with green TakeOver icon
can use the PTT. All other Desksets are blocked even if the taking over Deskset
is not using PTT.
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MCD 5000 Deskset Settings
Chapter 4
MCD 5000 Deskset Settings

The Settings menu is available from the MCD 5000 Deskset Home Screen and used to display and
change the current MCD 5000 Deskset settings.
Related Links
Local Settings on page 96
Versions on page 99
Performance Screen Icons on page 98
Setting the Time and Date on page 95
Adjusting the Display on page 96
Viewing the VIP Deskset Screen on page 98
4.1
Setting the Time and Date

When and where to use: The Settings -Time and Date Screen is used to set the current time, time
zone, and date including Date and Time formats shown on the MCD 5000 Deskset Home Screen.
Procedure:
1 From the MCD 5000 Deskset Home Screen, press Menu.
2 Use the Navigation Keys to select Time and Date. Press the OK button.
3 Use the up and down arrows of the Navigation Keys to move between entry fields.
4 Use the left and right arrows of the Navigation Keys to set the Time Zone, Date Format, and
Time Format fields.
5 Use the keypad to set time and date in the Time and Date fields.
6 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen or use
Cancel to cancel changes and return to the MCD 5000 Deskset Home Screen.
Figure 49: Time and Date Screen
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Chapter 4: MCD 5000 Deskset Settings
4.2
Adjusting the Display

When and where to use: The Settings-Display Screen is used to the adjust brightness and contrast of
the MCD 5000 Deskset screen.
Procedure:
2 Use the Navigation Keys to select Display. Press the OK button.
3 Use the up and down arrows of the Navigation Keys to move between the Brightness and
Contrast sliders.
4 Use the left and right arrows of the Navigation Keys to set Brightness and Contrast intensity or
use Default to return all values to a factory setting.
5 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen or use
Cancel to cancel changes and return to the MCD 5000 Deskset Home Screen.
4.3
Local Settings
Autolock timeout
The time after which the MCD 5000 Deskset automatically locks if no button or soft-key is pressed.
Turn off monitor
The time after which the MCD 5000 Deskset LCD display automatically turns off.
The monitor does not turn off if:
MCD 5000 Deskset button or soft-key is pressed
Handset is lifted from the rest
Footswitch is used
Desktop Paddle Microphone is used
Inbound emergency is received
Rx audio is received
Activity Log
Show/hide the activity log area, displayed on the MCD 5000 Deskset Home Screen.
Loaded Language
Choose the MCD 5000 Deskset language. Languages available are English and the second system
language downloaded by system administrator.
All MCD 5000 Deskset screens and messages are in the selected language as loaded to the
Deskset. User input is available only in English.
The exclamation mark icon indicates that a new version of the same language was loaded into the
MCD 5000 Deskset.
4.3.1
Setting Local MCD 5000 Deskset Performance

Procedure:
2 Use the Navigation Keys to select Local. Press the OK button.
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3 Use the up and down arrows of the Navigation Keys to move between the entry fields.
4 Use the left and right arrows of the Navigation Keys to change settings.
5 Use the left and right arrows of the Navigation Keys set Autolock timeout. Turn off monitor and
Activity Log or use Default to return all values to a factory setting.
6 Press Apply to confirm your settings and return to the MCD 5000 Deskset Home Screen.
Figure 50: Local Settings Screen
4.4
Viewing the Performance Screen

When and where to use: The Performance Screen displays network statistics and system
performance of the MCD 5000 Deskset.
Procedure:
2 Use the Navigation Keys to select Performance. Press the OK button.
Figure 51: Performance Screen
Send Feedback
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4.4.1
Performance Screen Icons

Table 14: Type of Performance Screen Icons
Ico
n
Description
Packet loss - your transmission may not have received properly.
CPU Utilization.
DSP Usage - An overloaded DSP can cause the MCD 5000 Deskset to slow down. DSP
spikes happen rarely and pass quickly. If DSP spikes appear often or does not pass, your
MCD 5000 Deskset requires service.
Talk path Network Statistics The statistics includes the following information: Round-trip
Delay and Packet Loss for Connection.
4.5
Viewing the VIP Deskset Screen

When and where to use:
The Vehicle Interface Port (VIP) Screen shows real-time status of all VIP input and output lines
connected to the MCD 5000 Deskset or radios connected to the MCD 5000 Deskset System. The VIP
lines are set in the MCD 5000 Configuration Tool (CT).
Press Deskset to view the status of the VIP lines of the MCD 5000 Deskset.
Press Radio to view the status of the VIP lines connected to a radio support by the MCD 5000
Deskset.
Procedure:
2 Use the Navigation Keys to select VIP. Press the OK button.
3 Press Radio or Deskset soft-key to view the VIP status of radio or Deskset resources.
Figure 52: VIP Deskset Screen Deskset
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Figure 53: VIP Deskset Screen Radio
4.6
Versions
The Versions Screen displays the current versions of the following items:
BSP Version
Version of the Binary Space Partitioning.
BSP Date
Date of last BSP update.
App Version
MCD 5000 Deskset software application version.
App Date
Date of last software update to the MCD 5000 Deskset application.
DSP Version
The version number of the software embedded inside the Digital Signal Processor of the MCD 5000
Deskset.
DSP Date
Date of last DSP software update.
GUI Package Version
Version of Graphical User Interface.
GUI Date
Date of last GUI Package change.
DB Version
Version of MCD 5000 Deskset Data Base.
IP Address
MCD 5000 Deskset internet protocol address.
Internal LAN
Indicates that a personal computer can be connected to LAN via the MCD 5000 Deskset.
Internal MAC
MCD 5000 Deskset physical address of internal LAN.
External MAC
MCD 5000 Deskset physical address of external LAN.
Send Feedback
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Figure 54: Versions Screen
4.6.1
Viewing the MCD 5000 Deskset Versions

Procedure:
2 Use the Navigation Keys to select Versions. Press the OK button.
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Troubleshooting the MCD 5000 Deskset
Appendix A
Troubleshooting the MCD 5000

Deskset
This chapter provides information to help troubleshoot general MCD 5000 Deskset problems. For more
information and maintenance, refer to your system administrator.
Related Links
MCD 5000 Deskset Troubleshooting on page 101
Field Replacement Kits for the MCD 5000 Deskset on page 104
A.1
MCD 5000 Deskset Troubleshooting

Use to identify a symptom and learn about possible causes and solutions.
Table 15: Troubleshooting
Symptom
Cause
Solution
MCD 5000 Deskset does not

power up
Power to the MCD 5000 Deskset is disconnected.
Check connection of Power

Supply Unit to outlet.
Check connection of Power

Supply Unit to MCD 5000
Deskset.
If MCD 5000 Deskset is

powered via LAN, check
connections of PoE cable to
network and MCD 5000
Deskset.
The MCD 5000 Deskset

screen appears blank
When not active, the MCD

5000 Deskset screen goes into
sleep mode after some time to
save power.
Wake the MCD 5000 Deskset

screen by lifting the handset, or
by pressing any button.
When entering User Name

and Password after MCD
5000 Deskset lock, the Invalid Login screen is displayed.
The MCD 5000 Deskset was

locked by other user.
To unlock the MCD 5000 Deskset, contact the user who had
locked the MCD 5000 Deskset
or an administrator.
The MCD 5000 Deskset

screen appears dark under
any circumstances
You might have changed the

MCD 5000 Deskset screen illumination on your MCD 5000
Deskset.
Use Settings to change the

screen illumination.
The soft-key that you want

to use does not appear
The soft-key is on the extension screen.
Press More to reveal additional

soft-keys.
Table continued
Send Feedback
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Appendix A: Troubleshooting the MCD 5000 Deskset
Symptom
Cause
Solution
Cannot transmit
A parallel MCD 5000 Deskset

is using the radio connected to
your MCD 5000 Deskset (red
Transmit LED is on).
The radio connected to your
MCD 5000 Deskset is takenover by a supervisor.
Wait until the red LED turns

off to resume transmission.
Wait until the icon

is removed from the screen to resume transmission.
CPU failure icon

played.
is dis-
MCD 5000 Deskset hardware

failure.
Contact your system administrator if this indication persists.
Packet Loss alert

displayed.
is
Temporary loss of data in the

system.
No action is required. Contact

your system administrator if this
indication persists.
Temporary high loss of data in

the system.
Repeat your last transmission.

Contact your system administrator if this indication persists.
When logging in to the MCD

5000 Deskset, a message box
appears stating that time and
date were not synchronized.
The MCD 5000 Deskset is

not connected to OMC Server nor connected to MCD
5000 CT application, then go
to "Time and date settings"
screen and configure manually.
Check MCD 5000 Deskset

connection to network.
Check that the relevant radio

is installed, connected properly and turned on.
Check that RGU is powered

on and correctly configured"
and "if APX 7500 Consolette, check that Consolette
IP is correctly configured.
High Packet Loss alert

is displayed.
Time is not synchronized
Cannot connect to radio
When pressing Connect on a

radio resource in the list. The
MCD 5000 Home Screen is
displayed and "Cant connect
toNo reply" message appears.
After short duration, the

screen turns off or login window displays.
Short duration for "Local settings"
Go to Settings > Local Settings window. Check the settings of the Auto lock and
Turnoff monitor timeouts.
Change according to your
needs.
Audio received from other

users is not heard well.
When talking with another device, the audio from the other
user is not heard well.
Go to "Audio settings" window

and adjust "Volume".
Contact your system administrator if this problem persists.
Audio transmitted from MCD

5000 Deskset is not heard
well by other user
When talking with another device, the audio is not heard well
by the other user.
Go to "Audio settings" window

and adjust "Microphone".
Table continued
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Symptom
Cause
Solution
Screen items are not seen

properly.
Screen is too dark or too bright.
Go to "Display settings" window

and adjust brightness.
After connecting to a radio,

activity log is not seen on
MCD 5000 Home Screen.
After connecting to a radio resource, when switching to regular mode in main window the
activity log in the middle of the
window is empty.
Go to "Local settings" window

and change the "Activity Log" to
"Show".
When needed radio resource is not shown in permitted radio list after pressing Connect soft-key on the
MCD 5000 Home Screen.
Check that needed radio group

is assigned to the logged in
user.
Press Update key in "Lock/
Logoff" screen.
After selecting and sending

pages, a new attempt to
send a predefined or manual
page results in failure notification.
The system cannot send a new

page before all previously selected pages are sent.
Wait until all selected pages are

sent and then send a new page.
When CDM/W9/MCS2000
mobile radio is used, MCD
5000 does not display current radio channel.
The data cable between the

CDM/W9/MCS2000 mobile radio and the RGU was temporarily disconnected.
Press any button on MCD 5000

Deskset to display the current
radio channel.
Cannot connect to CDM mobile radio.
The CDM mobile radio was reset.
RGU should be restarted or any

button on MC 3000 connected
in parallel to the RGU should be
pressed.
Wrong groups are displayed

for TETRA radio.
The Phone book was changed

in the TETRA CPS application
or another radio was connected.
On the MCD 5000 Deskset,

press Update Phb.
Deskset shows Tetra Status

as sent successfully in TMO
mode, but recipients do not
receive the status.
TMO Tetra system does not

support sending the status.
Contact the Tetra Radio system

administrator.
Deskset Mode Soft Buttons,

Radio Mode Soft Buttons, or
Tetra buttons are in English
while the current Deskset
language is the second system language.
The MCD 5000 Deskset system configuration in the second

system language is not available or the second system language is not downloaded to the
Deskset.
Contact the system administrator to download the appropriate

MCD 5000 Deskset system
configuration to the Deskset.
Programmable radio buttons

are in English while current
MCD 5000 Deskset language is the second system
language.
Radio buttons are not configured for the second system language.
Contact the technician to configure the Programmable Radio

Buttons of the radio resource.
A part of the Soft menu button name, Soft radio button

name, or Tetra button name
does not appear on the
MCD 5000 Deskset display.
The name is too long for the

selected font or spaces appear
in the name.
Contact your system administrator to edit button names in

the MCD 5000 Deskset System
Configuration and download it
to the Desksets.
Send Feedback
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A.2
Field Replacement Kits for the MCD 5000 Deskset

Table 16: Field Replacement Kits
Part Number
Description
FHN7290
MCD 5000 Deskset - K-Style Handset (includes

coiled cable)
FHN7469
MCD 5000 Deskset / RGU Power Supply with

USA Power Cord
FHN6726
MCD 5000 Deskset / RGU Power Supply without Power Cord
FKN8706
Power Cord for USA - MCD 5000 Deskset /

RGU Power Supply
FHN7470
MCD 5000 Headset Jack Box and Cable
FKN8694
Cable - MCD 5000 Headset Jack Box
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MCD 5000 Deskset Accessories
Appendix B

The MCD 5000 Deskset can be utilized with accessories to support the following operating
configurations:
Hands-free option 1: Uses a footswitch, headset, and Headset-Base without PTT (and internal
speaker).
Hands-free option 2: Uses headset and Headset-Base with PTT (and internal speaker).
Related Links
MCD 5000 Deskset / RGU Power Supply Unit on page 105
Desktop Paddle Microphone on page 105
2Pedal Footswitch on page 106
MCD 5000 Headset Jack Box on page 106
Headset Base with PTT Switch on page 107
MCD 5000 Deskset Accessories on page 107
MCD 5000 Deskset Supported Headset Models on page 108
B.1
MCD 5000 Deskset / RGU Power Supply Unit

Provides power to the MCD 5000 Deskset / MCD 5000 RGU by converting from 96 262 VAC @ 48
62 HZ to 11.4-12.6 VDC (12 VDC NOM). DC output current: 2.0 Amp. DC cable length: 1.5 m (integral
to power supply).
Part number FHN7469 refers to MCD 5000 Deskset / RGU Power Supply with USA Power Cord and
FHN6726 refers to MCD 5000 Deskset / RGU Power Supply without Power Cord.
Figure 55: AC In-Line Adapter (USA power cord not shown)
B.2
Desktop Paddle Microphone

The desktop paddle microphone supports PTT buttons and Monitor. The recommended Desktop
Paddle Microphone part number is RMN5068. The Desktop Paddle Microphone is hooked to the MCD
5000 Deskset.
Send Feedback
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Appendix B: MCD 5000 Deskset Accessories
Figure 56: Desktop Paddle Microphone
NOTICE: Verify that the RMN5068 Desktop Paddle Microphone is Hotmic/Intercom option is
activated. If activated, the user voice is collected by Desktop Paddle Microphone while either
pressing the MCD 5000 Deskset PTT or the footswitch PTT.
B.3
2Pedal Footswitch
Each MCD 5000 Deskset can support up to one footswitch. The footswitch provides two foot pedals in
a rugged, metal housing with a seven-foot cable. One pedal is used for the general transmit feature
while the other pedal is used for the monitor feature.
Figure 57: Two Pedal Footswitch
NOTICE: The MCD 5000 Deskset footswitch does not support a Sticky PTT operation mode.
Sticky PTT is an operation mode where the PTT button is pressed twice, once for originating
the PTT session and second for releasing the PTT; in the MCD 5000 Deskset System the PTT
button has to be pressed otherwise the PTT released.
B.4
MCD 5000 Headset Jack Box

A headset may be used with the MCD 5000 Deskset to allow the MCD 5000 Deskset user to listen and
receive audio on the selected radio channels and talk on any radio channels. The MCD 5000 Deskset
supports one headset per MCD 5000 Deskset.
A headset must be connected to the MCD 5000 Deskset through an FHN7470 - MCD 5000 Headset
Jack Box..
The headset assembly consists of two parts: a headset base and a headset.
The headset base is an amplifying unit which comes with or without PTT.
The headset base is hooked to a Headset Jack Box unit by two prong connectors and to the MCD
5000 Deskset by cable via DESKSET RJ-45 connector.
The DESKSET connector is marked with a color matched with the Headset Jack Box connector of the
FKN8694 - FRU: CABLE - MCD 5000 DESKSET TO HEADSET JACK BOX.
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Figure 58: Headset Jack Box RJ-45 View
B.5
Headset Base with PTT Switch

The MDC 5000 Deskset enables connectivity to the headsets with PTT functionality. Recommended
part numbers: RLN6098 (with 15 cable length) and RLN6099A (with 25 cable length).
Figure 59: Headset Base with PTT Switch
B.6

Table 17: Accessories
Part Number
Accessory Type
FHN7290
MCD 5000 Deskset - K-Style Handset (includes

coiled cable)
FHN7469
MCD 5000 Deskset / RGU Power Supply with

USA Power Cord
RMN5068
Desktop Paddle Microphone
BLN6732
(2-pedal) Footswitch
FHN7470
MCD 5000 Headset Jack Box and Cable
RLN6099
Headset with PTT button and carbon type microphone amplifier, PJ-7 connector, and selectable switch operation (momentary or locking
modes). 25 cable length.
RLN6098
Headset with PTT button and carbon type microphone amplifier, PJ-7 connector, and selectable switch operation (momentary or locking
modes). 15 cable length.
NOTICE: Handset is supplied with the MCD 5000 Deskset.
Send Feedback
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B.7
MCD 5000 Deskset Supported Headset Models

Table 18: Field Replacement Kits
Part Number
Description
RMN5077B
SUPRAPLUS SINGLE MUFF HEADSET
RMN5078B
SUPRAPLUS NC SINGLE MUFF HEADSET
RMN5079B
SUPRAPLUS DUAL MUFF HEADSET
RMN5080B
SUPRAPLUS NC DUAL MUFF HEADSET
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MCD 5000 Deskset Specifications
Appendix C
MCD 5000 Deskset Specifications

This appendix contains a table depicting the MCD 5000 Deskset specifications.
C.1
Deskset Specifications
Table 19: Specifications
Specification
Details
Dimensions
Height: 4.17" (106 mm)

Width: 10.35" (263 mm)
Depth: 8.27" (210 mm)
Weight
3.97 lb (1.8 Kg)
Operating Temperature Range
0 C to 50 C (32 F to 122 F).

Storage temperature:
-40 C to 80 C (-40 F to 176 F)
Humidity
5% to 95% @ +50 C (122 F), Non-Condensing
Power Input
Input power:
+10.8 to +13.2VDC, (+12 V nominal).
Dispassion: 12.5W Max.
37 VDC to 57 VDC. Powered via POE-PD;
meeting 802.3af
Standard for Powered Desksets class 0.
Frequency Response
+/- 3dB from 300-3000 Hz @ 1kHz ref
Hum and Noise
Less than -50 dBm below rated outputs
Audio Distortion
Less than 3% THD @ 1000 Hz (full volume)
Receive Audio Input (with auto level)
-40dBm to +12dBm (0.01 Vrms to 3.08 Vrms)
Transmit Audio Output
-40dBm to +12dBm (0.01 Vrms to 3.08 Vrms)
Crosstalk Between Audio Signals
Less than -65 dBm @ 0 dBm transmit audio

power
Supported Radio Protocols
RS-232 TTL; SB9600; USB 1.1 for MCD 5000

Deskset RGU; USB 2.0 for MCD 5000 Deskset
Certified Standard Compliance Requirements
CE Mark, FCC part 15 A Mark, UL Mark (for

P.S. only) US federal government Environmentally Preferable Specification (EPP) Program
Non-certified Standard Compliance Requirements
CSA, UL, MOTOROLA W18 certification, CMM

Table continued
Send Feedback
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Appendix C: MCD 5000 Deskset Specifications
Specification
Details
Vocoders
G.711 and G.729
Regulatory-EMC
FCC part 15 class A
Safety
EN60950-1
Green Product
RoHS, WEEE Mark
110
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This page intentionally left blank.

Original release of the MCD 5000 Deskset

Added the description to TETRA Phone Book.

Added Paging, TETRA Statuses/SDS Messages

Added TETRA Scan lists feature and some

Manual updated. New scenarios added to the

Manual updated. Added Parallel Console in

This page intentionally left blank.

Before any software reload.

United States Calls

North America Parts Organization

800-422-4210 (US and Canada Orders)

800-622-6210 (US and Canada Orders)

The document title and part number

The page number with the error

A description of the error

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Chapter 1: MCD 5000 Deskset Description.............................................................21

Chapter 2: MCD 5000 Deskset Installation............................................................. 31

Chapter 3: MCD 5000 Deskset Operations............................................................. 37

3.6 Muting and Unmuting the MCD 5000 Deskset...................................................................... 39

3.23.5 Tone Remote Control (TRC) Emulated Screen..................................................... 63

3.32 Inbound Emergency Alarm.................................................................................................. 91

Chapter 4: MCD 5000 Deskset Settings.................................................................. 95

Appendix A: Troubleshooting the MCD 5000 Deskset........................................ 101

Appendix B: MCD 5000 Deskset Accessories......................................................105

Appendix C: MCD 5000 Deskset Specifications...................................................109

Figure 37: Statuses/SDS Messages Screens of TETRA Radio............................................................. 71

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Listening to the Radio Channel Activity ................................................................................................. 85

About this Guide

What is Covered in This Guide

Helpful Background Information

Related Information on MCD 5000 Deskset

Related Information on Other Systems

MCD 5000 Deskset Description

Perform radio calls

Emulate and Control Radio features

Generate and view emergency calls

Monitor radio and parallel MCD 5000 Deskset communication

Full operation via LCD display and keypad

Display the MCD 5000 Deskset and radio status

Manage and control user access

Support MDC1200 Signaling

Support of Speed Dial (TETRA Radio)

Deskset System Overview

A system consists of the following components:

MCS 2000 Model III Control Station

APX 7500 Consolette (through IP)

Dimetra TETRA Mobile Radios: MTM800E, MTM5400

4W- E and M Radios

TRC Radios such as:

APX 7500 Consolette (through TRC)

ASTRO Spectra Consolette, W7

ASTRO Spectra Plus Consolette, W7

MTR2000 Tone control Base or repeater

QUANTAR Tone control Base or repeater

DIU3000 (Tone control wireline port only)

MOTOTRBO Mobile in a tray with TRC interface

Non-Motorola TRC Radios

MCD 5000 Deskset System Capacities