XC 23 Um

XC23
CE Marking
The CE marking applied to this product symbolises Xerox
Limited Declaration of conformity with the following applicable
Directives of the European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC amended by
Council Directive 93/68/EEC, approximation of the laws of the
member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC, approximation
of the laws of the member states related to electromagnetic
compatibility.
A full declaration, defining the relevant directives and
referenced standards can be obtained from your Xerox Limited
representative or by contacting:
Xerox Limited Product Safety
Xerox Limited Technical Centre
PO Box 17
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England
WARNING
This system is certified manufactured and tested in compliance
with strict safety and radio frequency interference regulations.
Any unauthorised alteration which includes the addition of new
functions or the connection of external devices may impact this
certification. Please contact your local Xerox Limited
representative for a list of approved accessories.
WARNING
In order to allow this equipment to operate in proximity to
industrial, scientific and medical (ISM) equipment, the external
radiation from the ISM equipment may have limited or special
mitigation measures taken.
WARNING
This is a Class A product. In a domestic environment this
product may cause radio frequency interference in which case
the user may be required to take adequate measures.
NOTE: This warning is not applicable to products which meet
EN55022 Class B.
Prepared and translated by:
Multimedia Professional Services
Xerox Limited Technical centre
Welwyn Garden City
Herts
AL7 1HE
England
1998 by Xerox Limited. All rights reserved.
XEROX , The Document Company , the stylized X, XC23, and identifying product names and numbers herein are
trademarks of XEROX Limited.
Print
Introduction
Introduction
Welcome
Congratulations on acquiring your new XEROX copier. The
features, ease of operation, and reliability of your copier allow
you to concentrate on your business and leave the copying to
your new XEROX copier.
Supplies
To order supplies for your copier, call your local retailer.
Toner Cartridge:
6R910
Drum cartridge:
13R546
Staples:
8R7906
Service
To obtain answers to any questions you may have regarding
your copier or if your copier requires service, please call your
local retailer.
Introduction
NOTES:
Table of contents
Safety notes ....................................................................................................................................................... 1
How to use this guide........................................................................................................................................ 5
Manual terminology.......................................................................................................................................... 5
Helpful hints....................................................................................................................................................... 7
Floor space requirements ................................................................................................................................. 8
Getting to know your copier ............................................................................................................................. 9
External parts................................................................................................................................................... 9
Copier........................................................................................................................................................... 9
Copier right side.......................................................................................................................................... 11
Internal parts .................................................................................................................................................. 11
Control panel.................................................................................................................................................. 12
About the copier information system............................................................................................................... 16
Message display ......................................................................................................................................... 16
Copier diagram ........................................................................................................................................... 18
Labels......................................................................................................................................................... 18
Normal copy mode ......................................................................................................................................... 19
Power saver mode ......................................................................................................................................... 20
Paper ................................................................................................................................................................ 21
Helpful hints ................................................................................................................................................... 21
Specification chart for the trays ...................................................................................................................... 22
Specification chart for the ADF (XC23C, XC23D) ........................................................................................... 23
Specification chart for the 10-bin sorter stapler (XC23D) ................................................................................ 23
Loading the paper trays .................................................................................................................................. 24
Paper trays 1, 2 and 3 .................................................................................................................................... 24
Bypass tray .................................................................................................................................................... 25
Standard paper stock .................................................................................................................................. 25
Special paper stock..................................................................................................................................... 26
Making copies.................................................................................................................................................. 27
Using the document glass .............................................................................................................................. 27
Using the automatic document feeder (ADF) (XC23C/XC23D) ....................................................................... 28
Making copies with mixed-size originals...................................................................................................... 29
Using the bypass tray ..................................................................................................................................... 30
How to use the basic copying features .......................................................................................................... 32
Paper supply .................................................................................................................................................. 33
Manual........................................................................................................................................................ 34
Auto (Default) ............................................................................................................................................. 35
Reduce/enlarge .............................................................................................................................................. 36
Auto............................................................................................................................................................ 37
Preset ......................................................................................................................................................... 38
Variable ...................................................................................................................................................... 39
Copy density .................................................................................................................................................. 40
XC23 User Guide
Table of contents
Exposure mode........................................................................................................................................... 41
Photo ...................................................................................................................................................... 41
Manual .................................................................................................................................................... 42
Auto exposure (Default)........................................................................................................................... 43
Copy lighter/darker ..................................................................................................................................... 44
Manual 2 sided copying.................................................................................................................................. 45
Job interrupt ................................................................................................................................................... 47
How to use the added copying features......................................................................................................... 48
Special features ............................................................................................................................................. 49
Stapling (XC23D) ........................................................................................................................................... 50
Auto stapling............................................................................................................................................... 50
Manual stapling........................................................................................................................................... 51
Stapling without copying ............................................................................................................................. 51
Collating (XC23D) .......................................................................................................................................... 52
Bound Original mode...................................................................................................................................... 53
Margin shift .................................................................................................................................................... 54
Edge deletion ................................................................................................................................................. 55
Customising your copier................................................................................................................................. 56
Identifying the special features ....................................................................................................................... 56
How to change the special feature settings..................................................................................................... 58
Total copy counter .......................................................................................................................................... 62
Copier care....................................................................................................................................................... 63
Ordering supplies ........................................................................................................................................... 63
Replacing the drum cartridge.......................................................................................................................... 64
Replacing the toner cartridge.......................................................................................................................... 66
Toner cartridge yield ................................................................................................................................... 68
Cleaning the document glass and cover ......................................................................................................... 69
Adding staples................................................................................................................................................ 70
Cleaning the ADF belt .................................................................................................................................... 72
Problem solving............................................................................................................................................... 73
Problem solving charts................................................................................................................................... 74
General....................................................................................................................................................... 74
Misfeeds ..................................................................................................................................................... 75
Copy quality................................................................................................................................................ 76
Status code list............................................................................................................................................... 77
Clearing the status codes ............................................................................................................................... 79
A1-A3 ......................................................................................................................................................... 79
C1-C4, C8................................................................................................................................................... 81
C9............................................................................................................................................................... 82
E1-E3 ......................................................................................................................................................... 83
F1............................................................................................................................................................... 85
F9............................................................................................................................................................... 86
Technical data.................................................................................................................................................. 88
ii
XC23 User Guide
Safety notes
Safety notes
The Electricity at Work Regulation
(In England and Wales)
Electricity at Work Regulation
The Electricity at Work Regulation 1989 came into force in England and Wales on the 1 April
1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure
the electrical system in their premises are constructed, maintained and operated in such a manner
as to prevent, so far as reasonably practicable, danger. This includes ensuring all electrical
equipment connected to such electrical systems are safely constructed, maintained and operated.
All Xerox equipment have been designed to exacting safety standards. They have all undergone a
variety of stringent Xerox safety tests including earth bond, insulation resistance and electrical
strength tests. Xerox Limited manufacturing plants have been awarded ISO 9000 quality
certification and are subject to regular audits by the British Standards Institution or equivalent
national standards body.
Xerox equipment which has been properly and regularly serviced and maintained should not have
to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers wishing to
complete safety testing should contact the Xerox Limited Technical Centre (see page 1) for advice
prior to any test implementation.
Xerox equipment should, however, be properly and regularly serviced and maintained at all times.
QUESTION: What is the Electricity at Work Regulation?
ANSWER: The Electricity at Work Regulation 1989 came into force in England and Wales on the
1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to
ensure the electrical systems in their premises are constructed, maintained and operated in such a
manner as to prevent, so far as reasonably practicable, danger. This includes ensuring all
electrical products connected to such electrical systems are safely constructed, maintained and
operated.
QUESTION: Does Xerox Limited comply with the Electricity at Work Regulation?
ANSWER: The regulation places a duty on all employers and self-employed persons to ensure the
electrical systems in their premises are, effectively, safe.
The regulation does not impose on, amongst others, manufacturers or suppliers of such electrical
systems. However, rest assured that all Xerox equipment which Xerox Limited and its authorised
distributors supplies to customers, conform with all relevant safety legislation and standards.
QUESTION: Is Xerox equipment safe?
ANSWER: All Xerox equipment supplied by Xerox Limited and their authorised distributors
conform to all relevant safety legislation and standards.
XC23 User Guide
Safety notes
QUESTION: Is the Xerox equipment in my premises safe?

ANSWER: All Xerox equipment supplied by Xerox Limited and their authorised distributors
conform to all relevant safety legislation and standards. However, like all electrical equipment,
they have to be regularly serviced and maintained by competent persons.
Xerox Limited Customer Service Engineers ensure Xerox equipment is serviced and maintained to
exacting Xerox safety standards. If you would like your Xerox equipment to be serviced and
maintained to such high standards, please contact your local Xerox Limited Customer/Service
Organization. They will be pleased to assist you.
QUESTION: Does the Xerox equipment in my premises comply with the Electricity at Work
Regulations?
ANSWER: All employers and self-employed persons must ensure that the electrical systems in
their premises are safe. This will include ensuring Xerox equipment in such premises is safe.
Xerox Limiteds Product Safety function has prepared a guide which contains a list of tests which
may be completed by your Xerox Limited Customer Service Organization. THESE TESTS MUST
BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL,
KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.
Please contact the Xerox Limited Customer/Service Organization for further information.
THE USE OF INAPPROPRIATE TEST PROCEDURES AND TEST EQUIPMENT MAY PROVIDE
MISLEADING RESULTS AND MAY CAUSE DEATH, PERSONAL INJURY AND/OR DAMAGE TO
PROPERTY.
QUESTION: I would like to carry out my own safety tests on the Xerox equipment in my premises.
ANSWER: You may, of course, request such tests as you deem necessary to satisfy yourself that
your Xerox equipment is safe. Your Xerox Limited Customer Support will be pleased to advise you
on such testing.
QUESTION: I require records of all tests.
ANSWER: After safety testing, your Xerox Limited Customer Service Engineer will provide you
with a certificate which details the results of all tests completed.
In the event of any defect being noted, the Xerox equipment will be switched off and disconnected
from the supply until the defect has been corrected. You will be advised of such action to enable
such defects to be corrected.
PLEASE NOTE: YOU MUST ENSURE THAT YOUR XEROX EQUIPMENT IS SAFE AT ALL
TIMES.
Please contact us if you have any queries regarding the information provided in this document.
Xerox Limited Product Safety
Xerox Limited Technical Centre
PO Box 17
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England
XC23 User Guide
Safety notes
Your copier and supplies have been designed and tested to meet strict safety requirements.
These include safety agency examination and approval, and compliance to established
environmental standards. Please read the following instructions carefully before operating the
copier. The safety testing and performance of this product have been verified by Xerox.
Refer to instructions as needed to ensure the continued safe operation of your copier.
FOLLOW all warnings and instructions marked on or supplied with the product.
Symbology:
WARNING Heated Surface
UNPLUG the copier from the wall outlet before cleaning. Always use materials specifically
designed for this copier. Use of other materials may result in poor performance and could create a
hazardous situation.
DO NOT use aerosol cleaners. Follow the instructions in the User Guide for proper cleaning
methods.
NEVER use supplies or cleaning materials for purposes other than what they were intended. Keep
all supplies and materials out of reach of children.
DO NOT use the copier near water, wet locations, or outdoors.
DO NOT move the copier with an attached sorter. To avoid tipping, remove the sorter before
moving the copier.
DO NOT place this copier on an unstable cart, stand or table. The copier may fall causing
personal injury or serious damage to the copier.
WARNING
This copier must be earthed.
THIS PRODUCT is equipped with a 3-wire earthing-type plug (i.e., a plug having a third grounding
pin) and an additional safety device. This plug will only fit into a grounding-type power outlet. This
is a safety feature. To avoid risk of electric shock, contact your electrician to replace the
receptacle if you are unable to insert the plug into the outlet. Never use a ground adapter plug to
connect the copier to a power source receptacle that lacks a ground connection terminal.
THIS COPIER should be operated from the type of power source indicated on the marking label. If
you are not sure of the type of power available, consult your local power company.
Use of an EXTENSION CORD with this product is not recommended or authorised.
THIS COPIER is equipped with an energy-saving device to conserve power when the machine is
not in use. The copier may be left on continuously.
SLOTS AND OPENINGS in the cabinet where fitted and in the back and bottom of the copier are
provided for ventilation. To ensure reliable operation of the copier and to protect it from
overheating, these openings must not be blocked or covered. The copier should never be placed
near or over a heat source. This copier should not be placed in a built-in installation unless proper
ventilation is provided.
XC23 User Guide
Safety notes
NEVER spill liquid of any kind on the copier.

DO NOT allow anything to rest on the power cord. Do not locate this copier where people will step
on the cord.
NEVER push objects of any kind into the slots of the copier as they may touch dangerous voltage
points or short out parts that could result in a risk of fire or electric shock.
NEVER remove any covers or guards that require a tool for removal unless directed to do so in a
Xerox approved maintenance kit. There are no operator-serviceable areas within these covers.
NEVER defeat interlock switches. Copiers are designed to not allow operator access to unsafe
areas. Covers, guards, and interlock switches are provided to ensure that the copier will not
operate with covers opened. Never attempt any maintenance function that is not specified in the
User Guide.
THE POWER SUPPLY CORD is the disconnect device for this copier. Ensure that installation is
near the outlet and is easily accessible.
IF THIS COPIER is moved from a cool to a warm place, dew may form inside the copier.
Operation of the copier in this condition will cause poor copy quality and may malfunction. Leave
the copier at room temperature for at least two hours before use.
DO NOT look directly at the exposure lamps. The exposure lamps are not harmful, but they are
very bright. It is recommended that the Document Cover or Automatic Document Feeder be kept
closed when the copier is in use.
DO NOT put your hands into the fuser area, which lies just inside the Output Tray area, as you
may be burned.
DO NOT touch the photoreceptor. Scratches or smudges that appear on the photoreceptor will
result in poor copy quality and may shorten the service life.
IF YOU NEED additional safety information concerning the copier or Xerox supplied materials, you
may call the following number: +44 1707 35 3434 or your local Xerox supplier.
Ozone Safety
During normal operation, the copier produces ozone. The ozone produced does not present a
hazard to the operator. However, it is advisable that the machine be operated in a well ventilated
area.
If you need additional information about ozone, please contact your local Xerox office.
Ground Fault Interrupter (GFI)

If a fault is detected in the power supply to the XC23 a Ground Fault Interrupter (GFI) device on
the machine removes all electrical power. If power is interrupted, locate the GFI on the right side
of the machine, toward the back. If the GFI has been activated, the switch will be in the down
position. Flip the switch up to restore power to the machine.
If the GFI interrupts power to the machine again, or if power has not been restored by this
procedure, call your Xerox service representative.
XC23 User Guide
How to use this guide

Most information applies to all models. When information
applies to a specific model, the model number is shown in
parentheses following the unique information.
Manual terminology
This section identifies and defines the specific words, symbols,
and acronyms which are used in this guide. Read this section in
order to become familiar with the terminology used in this guide.
Original
An original is the document or documents from which a
copy or copies are made. These documents can be paper,
magazine, photograph, or book.
Long edge feed (LEF)
This symbol indicates that your originals or copy paper must
be placed in the long edge feed direction. When the symbol
on the left or the acronym LEF is shown, arrange your
originals or copy paper in the long edge feed direction.
Short edge feed (SEF)
This symbol indicates that your originals or copy paper must
be placed in the short edge feed direction. When the
symbol on the left or the acronym SEF is shown, arrange
your originals or copy paper in the short edge feed direction.
ADF (available on some models)
The automatic document feeder (ADF) automatically feeds
originals on to the document glass for single sided copying.
XC23 User Guide
Image
Image refers to the information area on your original or copy
which contains text or graphics.
Landscape
This term refers to the orientation of the lines or type or the
top of an illustration on your original as being parallel to the
long edge of the paper.
Portrait
The term refers to the orientation of the lines or type or the
top of an illustration on your original as being parallel to the
short edge of the paper.
Collated
Collated refers to copy sets which are delivered to the
output area in the same sequence as the original set.
1 sided
1 sided implies that the originals or copies have an image
on one side only.
2 sided
2 sided implies that the originals have an image on both
sides.
XC23 User Guide
Helpful hints
Helpful hints
Care of your copier:
Maintenance:
Copier location:
Do not place heavy objects on any surface of the copier.
Ensure that liquids are not placed near or spilled onto

the copier.
Do not place paper clips or staples on the copier

surface.
As required, refer to the section entitled Copier care.
Clean the document glass daily.
Do not apply cleaning liquids or sprays directly on to the

copier; first apply the liquid onto a cloth.
Store copy paper on a flat surface in a dry area and in

an enclosed cabinet.
Tightly wrap any partially used reams of paper.
For reliable copier operation and copy quality, XEROX

recommends the following:
Place your copier in a well-ventilated room.
Ensure that the environmental conditions are:
Temperature:
Relative humidity: 15-85%
10oC-35oC
o
Note: If the temperature is at 35 C, humidity should
be below 47.5%; if humidity is at 85%
temperatures should be below 27.8oC.
Place the copier on a flat level surface:
XC23 User Guide
Ensure that the copier is level; this provides

optimum performance
Avoid locations that subject the copier to:
Direct sunlight
Extreme changes in the temperature or

humidity
After selecting a location that meets the conditions listed

above, ensure there is sufficient floor space around the
copier for service (refer to the section entitled Floor
space requirements, in this section).
Floor space requirements
Floor space requirements

When choosing a new location, specific floor requirements
must be met in order to allow room for service. Consider the
following guidelines:
The new location must provide minimum

clearances around the copier. These clearances
are shown in the diagram.
The flooring in the new location must be

adequate to support the weight of the copier and
accessories, and be reasonably level.
The new location must be well ventilated and

maintain an even temperature. Extreme
temperature or humidity changes can affect the
copy quality.
Avoid locations where the copier will be exposed

to direct sunlight.
Power source receptacles must be properly

grounded.
XC23 User Guide
Getting to know your copier

This section discusses the location, name, and function of the
various copier components. The following copier components
are discussed:
External parts
Control panel
Internal parts
Information system
External parts
XC23A
Serial number
(at rear of copier)
Document cover
Control panel
Copy
output
tray
Front
cover
Tray 1
Power on/off
switch
Tray 2
XC23B
Document cover
Copy
output
tray
Serial number
(at rear of copier)
Control panel
Front
cover
Tray 1
Power on/off
switch
Tray 2
Tray 3
XC23 User Guide
XC23C
ADF
Serial number
(at rear of copier)
Control panel
Front
cover
Tray 1
Power on/off
switch
Tray 2
Tray 3
XC23D
ADF
Serial number
(at rear of copier)
Control panel
Front
cover
10-bin sorter
(XC23D only)
Tray 1
Power on/off
switch
Tray 2
Tray 3
10
XC23 User Guide
Copier right side
Document glass
Bypass tray
Right upper
cover
Right lower
cover
Internal parts
Drum cartridge
Total
copy
counter
Toner cartridge
XC23 User Guide
11
Control panel
The control panel contains buttons and indicator lights which
control and display the conditions of the copier.
Added features area

Note: To select a feature in the added feature area, press the button below the feature.
Special features: Select this feature to access, view, or change the copier default settings.
Stapling: Select this feature to automatically staple and collate copy sets (XC23D only).
Collated: Select this feature to collate the output copies (XC23D only).
Bound original mode: Select this feature to copy both pages of an open book or magazine.
Margin shift: Select this feature in order to produce a left-binding margin on the copy.
Edge deletion: Select this feature to delete any unwanted images from the edge of the copy.
12
XC23 User Guide
Paper supply area

Paper supply buttons: Press either of these buttons to select the desired paper tray.
Bypass tray: Select this option when using special paper stock.
Tray 1: Select this option when using copy paper from tray 1.
Message display: This area displays the following information: copy quantity, icon messages or
instructions about the copier operation, copier maintenance, and status codes.
Copier diagram: When a specific area requires attention, this diagram displays the copier area with a
flashing indicator.
XC23 User Guide
13
Copy density area

Exposure mode: Press this button to select the desired exposure mode.
Photo mode: Select this mode when copying originals which are photographs, magazines,
or newspaper.
Manual mode: Select this mode when your originals contain mainly text.
Auto mode: Select this mode when your originals contain colour or dark backgrounds.
Copy lighter/darker: Press to have lighter or darker copies; this is especially useful when
your originals are coloured paper or contain light or dark areas on
them.
Reduce/enlarge area
Preset: Press these two buttons to select a preset ratio.
Variable Reduction/enlargement: Press in order to increase or decrease the ratio; by 1%
increments.
Variable window display: This area displays the selected R/E percentage.
14
XC23 User Guide
Ten-key panel: Press to select up to 99 copies.

Interrupt: Press in order to interrupt a copy job which is in progress.
Clear: Press to clear the copy quantity.
Clear All: Press to clear all current copier selections.
Stop: Press to stop the copying.
Start: Press to start the copying.
XC23 User Guide
15
About the copier information system
Your copier has a comprehensive information system.

It contains the following components:
1. Message display
2. Copier diagram
Message display
The copier message display above provides the main source of

information to you.
It displays the copy quantity, provides you with icon information
on the copier maintenance and operation. It also displays status
codes that assist you with fixing a copier problem.
A lit icon provides status information about the copier. Ensure
all the icon information is performed. For detailed description of
the icons, refer to the Icon descriptions in this section.
When status code information appears on the message display,
refer to the section entitled Problem solving.
Icon descriptions
Reload the originals in the ADF.
Flashing - low toner. Continuously lit - change
the toner cartridge.
When lit the drum cartridge has less than 5000
copies remaining. When Flashing - change the
drum cartridge
The paper tray that is being used has a paper
misfeed. Clear the misfeed.
There is a paper misfeed inside the copier or in
the paper exit area. Clear the misfeed.
16
XC23 User Guide
The copier is warming up.

Select a reduce or enlarge ratio.
Select paper tray.
Add copy paper to the indicated paper tray.
(Refer to the flashing indicator on the copier
diagram)
The stapler is out of staples. Add staples.
Turn the original clockwise.
Close the indicated cover. (Refer to the flashing
indicator on the copier diagram)
Ready to copy.
XC23 User Guide
17
Copier diagram
XC23
The diagram illustrates the areas of the copier using location
indicators.
When a location indicator lights, it informs you of an area that
requires attention.
The location indicators provide information on the following
items:
paper jams
cartridge replacement
empty paper trays
open covers
Labels
There are labels located throughout the copier to help you with a
variety of tasks.
18
XC23 User Guide
Normal copy mode

XC23
When the copier is switched on, the copier enters a warm-up
cycle and the Please wait icon is lit,
. During the warm
up cycle, the copier does not respond to Start. Copying may
begin when the Ready to copy icon becomes lit,
Automatic Clear
This copier automatically returns to the normal copy mode
approximately 60 seconds after a job is completed; the
automatic clear feature is set at the factory. The feature can
be changed by referring to the section entitled Customising
your copier.
The factory presets are as follows:
XC23 User Guide
Copy density
Auto
Reduce/enlarge
100%
Paper supply
Auto
Copy quantity
19
Power saver mode

In the power saver (low power) mode, the copier automatically
switches to low power after the copier is idle for a predetermined
time period. This feature is not activated when shipped from the
factory. You can activate this mode and set a desired time
period; refer to the section entitled Customising your copier.
When the copier is in the power saver mode, simply press the
Start button, and the copier enters the warm-up cycle.
For power saver mode, this symbol "- -" appears in the
copy quantity area of the message display.
Press Start,
20
, to return to the normal copy mode.
XC23 User Guide
Paper
Paper
This section provides information on the following copier
components:
Paper trays
ADF
10-bin sorter stapler
Helpful hints
Note: Humidity curls paper, and curled paper may cause jams
and copy quality problems.
For reliable copier operation and good copy quality, XEROX
recommends the following:
Store paper:
on a flat surface.
in a closed container.
in a low humidity area.
if the ream is partially

used, tightly wrap the
unused portion.
Paper handling:
Do not load loose paper

which has not been stored in
a tightly wrapped container.
Do not use folded or

wrinkled paper.
Ensure that the paper loaded

in the tray is the same size
as that which is indicated on
the tray.
Ensure that the paper

is loaded correctly into
the proper paper tray.
The following materials cannot be loaded in the trays:
XC23 User Guide
Paper with ripped or torn

edges, paper containing
pasted areas;
Paper containing
staples or paper clips;
Paper with embossed

letterhead;
Carbon-backed
materials;
Transparencies;
Vellum paper;
Multipart forms;
Bound documents
such as books or
magazines.
21
Paper
Specification chart for the trays

The paper specification chart provides information about the
paper size and paper feed direction for each paper tray. Refer
to the appropriate specification chart.
Note: XEROX recommends using 80gm2 bond paper for optimal
performance.
Copy paper
Tray 1
Tray 2
Tray 3
Bypass Tray
Paper size
range
A5 to A3
A5 to A3
A5 to A3
A5 to A3
Default setting
A4 LEF
A3 SEF
A4 SEF
N/A
Optimum
80gm2
80gm2
80gm2
80gm2
Range
60-90gm2
60-90gm2
60-90gm2
60-120gm2
250 sheets
250 sheets
250 sheets
50 sheets
No
No
No
Yes (fan the

labels or
transparencies
before placing
them in the
Bypass Tray.)
Paper weights
Paper capacity
A4
80gm2
Labels and
transparencies *
22
XEROX recommends the use of labels and transparencies which are designed for copiers (high temperatures)
only.
XC23 User Guide
Paper
Specification chart for the ADF (XC23C, XC23D)

This specification chart provides information about the paper
types which may be used with the ADF multisheet feeder.
ADF
Paper size
A5 to A3
Paper weights
60-90gm2
Paper capacity
30 sheets
Copy quantity
99 max
Labels and
transparencies
No; Use the document glass

for copying.
Bound books
or magazines
No; Use the document glass

for copying.
Specification chart for the 10-bin sorter stapler

(XC23D)
This specification chart provides information about the paper
types which may be used with the 10-bin sorter stapler.
XC23 User Guide
Top bin capacity
Paper size
Stapled sheet
capacity
Paper weights
100 sheets
A5 to A4
15 sheets max
60-90gm2
A3
10 sheets max
Bins 2- 10
capacity
Paper size
Stapled sheet
capacity
Paper weights
30 sheets
A5 to A4
15 sheets max
60-90gm2
10 sheets
A3
10 sheets max
23
Loading the paper trays

Paper trays 1, 2 and 3
When making copies, you can add paper to any tray that is not
in use. When a paper tray is empty, the paper tray indicator
flashes until the tray is loaded with paper.
For detailed information on the paper specifications for trays 1, 2
and 3, refer to the section entitled Paper.
Note: Each paper tray is fixed to a specific paper size.
Procedure:
1. Pull open the desired paper tray.
2. Press on the bottom plate until it clicks.
3. Place the copy paper in the tray. Ensure that the paper
is placed under the two snubbers.
Note: Do not fill the tray above the MAX line.
4. Close the paper tray.
24
XC23 User Guide
Bypass tray
The bypass tray allows you to make copies on standard or
special paper stock. Refer to the appropriate paper stock for the
specific loading procedure. For detailed information on the
bypass tray paper specifications, refer to the section entitled
Paper.
Standard paper stock

Procedure:
1. Open the bypass tray door.
2. Slide out the extension tray to the paper length.
3. Adjust the paper guide to the paper width.
4. Place only the recommended amount of copy paper into

the tray. Ensure the copy paper is placed along the
paper guide, gently slide the stack into the copier until
the stack stops.
Note: Do not fill the tray above the MAX line.
XC23 User Guide
25
Special paper stock

The bypass tray can hold a small stack of the following special
paper stock:
Transparencies
Labels
Use transparencies and labels specifically designed for copiers

(high temperature).
Note: The stack of special paper stock must be fanned before
loading it in the Bypass Tray.
Do not fill above the MAX line.
Procedure:
4. Fan a small stack of the special paper stock before

loading it in the Bypass Tray.
5. Place the small stack of the special paper stock onto the
tray, along the paper guide, and then gently slide the
sheet into the copier until it stops.
26
XC23 User Guide
Making copies
Making copies
Using the document glass
Procedure:
1. Open the document cover or ADF.
2. Place the original, face down, on the document glass
and register it against the left rear corner of the glass.
3. Close the document cover or ADF.

Caution: When copying a thick original, do not use
excessive force to press down on the document cover
or ADF.
4. Select any desired basic and/or added copy features.
(Refer to the sections entitled How to use the basic
copying features or How to use the added copying
features.)
5. Enter the copy quantity.
Note: 99 maximum
6. Press Start,
XC23 User Guide
27
Making copies
Using the automatic document feeder (ADF)

(XC23C/XC23D)
Use the automatic document feeder (ADF) to copy a stack of
originals. Once Start is pressed, the originals feed
automatically to the document glass from the ADF. The bottom
original is fed first.
For the reliable operation of the ADF, use standard size paper;
refer to the section entitled Paper. See the specification chart
for the ADF.
Procedure:
1. Raise the original catch tray.
2. Adjust the guide to the paper width.
3. Place the originals, face up, in the ADF.

4. Lower the original catch tray.
Note: When the original catch tray is lowered, the ADF
indicator becomes lit.
5. Ensure that the guide touches the edge of the originals.
6. Select the desired features.
features.)
Note: 99 maximum
8. Press Start,
28
XC23 User Guide
Making copies
Making copies with mixed-size originals

The ADF allows you to copy a stack of originals which contain
different paper sizes (this stack of originals must be on standard
paper stock).
Note: In order to copy a stack of originals which contain
different paper sizes, you must activate the Multisheet feeder
mixed sizes special feature (program 32). Refer to the section
entitled Customising your copier in order to activate this copier
setting.
Procedure:
1. Align the originals at edges A and B (as shown in the
illustration to the left).
3. Place the stack of originals, face up, in the ADF; ensure

that the stack of originals is in the SEF direction.
Note:
In order to have each copy on the same paper

size as each original, select 100% and select
the paper supply auto option.
In order to have all the copies on the same

paper size, select the reduce/enlarge auto
option and then select a specific paper tray (not
auto).
The bypass tray cannot be selected for this copy

operation.
5. Select the desired basic and/or added copy features.

features.)
7. Press the Start button,
XC23 User Guide
29
Making copies
Using the bypass tray

Use the bypass tray to run short copy jobs, to use a different
copy paper size, or to copy onto special paper stock.
For detailed information on how to load copy paper into the
bypass tray, refer to the section entitled Loading the trays and
for the paper specifications, refer to the section entitled Paper.
Procedure:
2. Place the original, face down, on the document glass
and register it against the left rear corner of the glass.

30
XC23 User Guide
Making copies
6. Place the copy paper into the bypass tray until it stops
(do not force).
Note: Do not fill above the MAX line.
7. If required, select the desired features.
(Refer to the section entitled How to use the basic
copying features.)
Note: When using the bypass tray the following copier
features become inactive:
Added copying features
Reduce/enlarge auto option

9. Press Start,
10. When the copy job is complete, ensure the extension

tray is pushed back into the bypass tray.
11. Close the bypass tray door.
XC23 User Guide
31
How to use the basic copying features

With the copier default settings you can make copies by loading
originals, entering the copy quantity, and pressing Start.
Before pressing Start, you can select various basic copying
features that will enhance your copy jobs.
This section provides detailed information on how to use the
basic copying features.
The basic copying features are:
32
Paper supply
Reduce/enlarge
Copy density
Manual 2 sided copying
Job interrupt
XC23 User Guide
Paper supply
Use this feature to select a paper tray of your choice or to
have the copier automatically select the appropriate tray.
This feature has the following options:
Manual
Auto
Note: When a paper size indicator is lit, it shows the paper

size selected.
XC23 User Guide
33
Manual
Select this option when you require a specific paper tray.

This option has the following selections:
Bypass tray
Tray 1
Tray 2
Tray 3
Procedure:
1. Ensure your originals are loaded.
2. Press Paper supply,
paper tray.
, to select a
3. If required, select the basic and/or added copying

features.
features.)
5. Press Start,
34
XC23 User Guide
Auto (Default)
The copier selects the appropriate paper tray size.

The automatic tray selection depends on the size of the
original and the selected reduce/enlarge ratio.
Note: With this option you cannot select the
reduce/enlarge auto option.
Procedure:
2. Ensure the Paper supply is set to
3. If required, select the desired basic and/or added

copying features.
features.)
5. Press Start,
XC23 User Guide
35
Reduce/enlarge
Use this feature to reduce or enlarge the image on the
copies.
36
Auto
Preset
Variable
XC23 User Guide
Auto
Select this option when you desire the copier to

automatically select the reduce/enlarge ratio to match the
selected paper size.
Procedure:
1. Ensure your originals are loaded in the appropriate copier
location.
2. Press Reduce/enlarge,
, to
3. If required, select the desired basic and/or added copying

features.
Note: You cannot select the
following is selected:
option if one of the
The bypass tray

The book mode feature
Paper supply auto option,

features.)
5. Press Start,
XC23 User Guide
37
Preset
The preset options provide five preset ratios. Select a

preset ratio when your copy job requires one of the five
following reduce/enlarge ratios:
141%
86%
81%
70%
100%
Procedure:
2. Press Preset,
preset ratio.
, to select the desired

copying features.
features.)
5. Press Start,
Preset Ratio Chart

Preset
141%
86%
38
Original
Output
A4 SEF
A3 SEF
B5 SEF
B4 SEF
A5 SEF
A4 SEF
A3 SEF
Preset
81%
Original
Output
B4 SEF
A4 SEF
B5 SEF
A5 SEF
A3 SEF
A4 SEF
B4 SEF
B4 SEF
B5 SEF
A4 SEF
B5 SEF
A4 SEF
A5 SEF
A4 LEF
B5 LEF
70%
XC23 User Guide
Variable
Select this option when you need to increase or decrease

the reduction or enlargement ratio by 1% increments. You
may select any percentage from 61% to 163%.
Procedure:
2. Press Variable,
, to the desired increment.
Note: The variable ratio is displayed in the window

display (example the ratio 78).

copying features.
features.)
5. Press Start,
XC23 User Guide
39
Copy density
Originals may be poor in quality or printed on coloured
paper. Use this feature to improve the copies of these
documents.
40
Exposure mode
Copy lighter/darker
XC23 User Guide
Exposure mode
The exposure mode option improves the copy quality by

adjusting the copy density.
This option has three mode selections:
Photo
Manual
Auto exposure
Note: Along with the appropriate mode selection you can

also improve the quality of your copies by using the Copy
lighter/darker option. If needed, refer to the section entitled
Copy lighter/darker.
Photo
Select the photo mode to enhance the copies of
photographs, magazines and newspapers.
Procedure:
1. Ensure your originals are loaded in the
appropriate copier location.
2. Press Exposure mode,
photo mode,
, to the
3. If required, select the desired basic and/or

added copying features.
(Refer to the sections entitled How to use the
basic copying features or How to use the added
copying features.)
5. Press Start,
XC23 User Guide
41
Manual
Select the manual mode when your originals mainly
contain text. The manual mode allows you to adjust
the copy density of the background.
Procedure:
2. Press Exposure mode,
manual mode,
, to the

copying features.)
5. Press Start,
42
XC23 User Guide
Auto exposure (Default)

When the auto exposure light is lit, the copier
automatically adjusts the copy contrast to the copy
density of the original. Use this option when
copying originals with a coloured or dark
background.
Procedure:
1. Ensure your originals are loaded in the
appropriate copier location.
2. Ensure the Exposure mode is set to

copying features.)
5. Press Start,
XC23 User Guide
43
Copy lighter/darker
You can vary the copy contrast of your copies in small

increments. Select this option to lighter or darker the
contrast of your copies.
Procedure:
2. Press Copy lighter/darker,

dark selection.
, to the desired light or

copying features.
features.)
5. Press Start,
44
XC23 User Guide
Manual 2 sided copying

Copiers which are equipped with an ADF (XC23C, XC23D) can
produce multiple 2 sided copies from 1 sided originals.
1. Count the number of originals. If you have an odd

number of originals, add a blank sheet of paper to the
end of the stack (as shown in the illustration to the left).
2. Separate into two piles the odd-numbered originals from

the even-numbered originals (for example: 1, 3, 5; 2,
4, 6).
Note: The odd-numbered originals and evennumbered originals (shown in the illustration to the left)
do not refer to actual page numbers which may be
printed on the originals. The terms refer to the total
number of documents in your document stack.
3. Place the even-numbered originals (2, 4, 6) in the
ADF. Ensure that the originals are face up and in the
LEF direction.
4. Select a paper tray which contains the same size as

your originals. Ensure that the paper in the tray is in the
same direction as your originals. (If your originals are
SEF the paper in the tray must be SEF. If your originals
are LEF the paper in the tray must be LEF.)Enter the
desired copy quantity.
5. Enter the desired copy quantity.
6. Press Start,
XC23 User Guide
45
7. Remove the copies from the output tray, and reorder

them so that the last copy is first and the first copy is
last: 6, 4, 2.
Note: If your copy quantity is more than one copy, you

must reorder the copies as follows: 6, 6, 6, 4, 4, 4,
2, 2, 2 Ensure that all the last copies (6, 6, 6) are
on the top of the stack.
8. Load the reordered copies into the same paper tray as

the one used in Step 4. The copies must be face up
and the bottom of the image must be placed toward the
front of the tray.
9. Place the odd-numbered originals (1, 3, 5) in the

ADF. Ensure that the originals are face up and in the
same direction as your even numbered originals were.
10. Select the paper tray which contains the reordered,

even-numbered copies.
11. Select the same copy quantity as you did in Step 5.
12. Press Start,
13. Remove your 2 sided copies from the output device.
46
XC23 User Guide
Job interrupt
Select this feature when you need to interrupt the job you
are running to perform a different job, and desire to go back
to the first running job without reprogramming it.
Note: You cannot interrupt a copy job that has the auto
stapling feature selected,
Procedure:
1. Press the Interrupt button,
to come to a complete stop.
and wait for the copier
Note: If you are using the ADF some uncopied originals

may be delivered to the original catch tray.
2. Remove your original from the document glass or
unload the uncopied originals from the ADF and place
in a convenient location.
3. If you are using the ADF, remove the copied originals
from the original catch tray making sure they do not get
mixed up with the uncopied originals.
4. Place the second copy job original on the document
glass or in the ADF.
5. If needed, select the desired basic and/or added
copying features.
features.)
8. Press the Interrupt button,
9. Remove the second copy job original and copies.

10. Replace your original on the document glass or reload
all uncopied originals from the first copy job into the
ADF. Ensure the uncopied original order sequence is
correct.
XC23 User Guide
47
How to use the added copying features

Along with the basic copying features, the XC23 copier also
provides additional copying features.
This section provides detailed information on how to use the
The following added copying features are:
48
Special features
Stapling
Collating
Book mode
Margin shift
Edge deletion
XC23 User Guide
Special features
Select this feature to access, view or change the factory

default settings.
For detailed information about each of the copier default
settings and how to change them, refer to the section
entitled Customizing your copier.
XC23 User Guide
49
Stapling (XC23D)
This copier operation allows you to staple copy sets that are
sent to the 10-bin sorter stapler.
For detailed information about the sorter bin capacity and
paper specifications, refer to the sections entitled Paper or
Technical data.
The 10-bin sorter stapler provides the following stapling
operations:
Auto stapling
Manual stapling
Stapling without copying
Auto stapling
Select this operation when you desire the sorter to

automatically staple the copy sets.
Note: The auto stapling mode also requires the copier to be
equipped with an ADF.
Procedure:
1. Ensure your originals are placed in the ADF.
Note:
A5 to A4
15 sheets max
A3
10 sheets max

copying features.
features.)
Note: You cannot use the auto stapling operation when
using the document glass or when the bypass tray is
selected.
3. Select Stapling,

Note: 10 max
5. Press Start,
50
XC23 User Guide
Manual stapling
Select this operation when you need to have the copy sets
stapled after the copy job has been completed and the copy
sets are still in the sorter bins.
Procedure:
1. Ensure the copy job is complete.
2. Do not remove the copy sets from the sorter bins.
3. Press Manual stapler,
, on the sorter.
Caution: Do not remove any copy sets until the

stapling operation is complete.
Stapling without copying
Select this operation when you need to staple a set of

sheets quickly, or need to test the stapler.
Procedure:
1. Place a set of sheets up against the front edge of the
top sorter bin.
XC23 User Guide
, on the sorter.
51
Collating (XC23D)
Select this feature when you need to have collated copy

sets delivered to the sorter bins. Each copy set is delivered
in the order the originals were placed in the ADF or from the
document glass.
For detail information on the sorter bin capacity refer to the
sections entitled Paper or Technical data.
Procedure:
1. Ensure your originals are placed in the ADF.
copying features.
features.)
3. Press Collated,

Note:
A5 to A4
30 max
A3
10 max
5. Press Start,
52
XC23 User Guide
Bound Original mode
Select this feature to copy facing pages of a book or

magazine.
Note: The paper supply auto or the reduce/enlarge auto
options cannot be activated when the book mode feature is
selected.
Procedure:
1. Raise the document cover or ADF cover.
2. Place the book or magazine, face down, on the
document glass and register it with the spine of the book
lined up with A4 and against the top of the glass.
3. Lower the document cover or ADF cover. Do not force

the document cover or the ADF cover onto the book or
magazine.
4. Select the desired paper tray.
Note: The bypass tray can not be selected.
copying features.
features.)
6. Press Bound Original mode,

8. Press Start,
XC23 User Guide
53
Margin shift
Select this feature to move the copy image to the right and
leave a staple or punch margin on the left edge of the copy.
Note: The factory default is set to a 10mm margin shift. To
change the default, refer to the section entitled Customizing
your copier.
Procedure:
2. Press Margin shift,

copying features.
features.)
5. Press Start,
54
XC23 User Guide
Edge deletion
Select this feature to delete unwanted images on the edge

of a copy (example: punched holes).
Note: The factory default is set to a 10mm edge deletion.
To change the default, refer to the section entitled
Customizing your copier.
Procedure:
2. Press Edge deletion,

copying features.
features.)
5. Press Start,
XC23 User Guide
55
Customising your copier

The XC23 copier allows you to customise the special features.
The special features contain various copier settings that are set
in the factory.
This section provides a description of the special feature
settings and how to change them.
Identifying the special features

Special feature
Program Option number and option

Number (default is in bold)
Tray
20
This default sets the tray that is selected when the copier is in the
normal copy mode or when the Clear all button is pressed.
21
Automatic clear
This default allows you to activate or deactivate the time (60
seconds) it takes the copier to return to the normal copy mode after
the copy cycle is complete.
Auto tray switch
22
0 - Deactivate
1 - Activate
24
0 - deactivate
1 - 4min.
2 - 6min.
3 - 10min.
4 - 18min.
5 - 32min.
6 - 62min.
7 - 122min.
8 - 242min.
9 - 482min.
N/A
This default allows you to activate or deactivate the copier from

automatically switching to two or more trays loaded with the same
paper size for continuous feeding.
Power saver
This default allows you to change the period of idle time required for
the copier to go into the low power mode.
Copy cartridge life
Bypass
Tray 1
Tray 2
Tray 3
Tray 5
Auto
0 - Deactivate
1 - Activate
81
This displays the remaining drum cartridge life on the message

display.
Enable accessory kits
91
rd
Enables the Card Reader (XEROX or 3 party)
56
0 - Deactivate
1 - Activate
XC23 User Guide
Special feature
Program Option number and option

number (default is in bold)
Reduce/enlarge
25
This default sets the reduce/enlarge ratio that is selected when the
copier is in the normal copy mode or when the Clear all button is
pressed.
Original size
29
This default sets the paper tray that is used when no original size is
detected by the paper supply auto or reduce/enlarge auto
options.
Multisheet feeder mixed sizes
32
This default allows you to activate or deactivate the feature of

copying different size originals with the ADF or DADF.
Default priority tray
33
This default sets the paper tray that is used when the paper supply
auto option is selected.
Density mode
45
This default sets the density mode that is selected when the copier
is in the normal copy mode or when the Clear all button is pressed.
Edge delete
141%
86%
81%
70%
Auto
100%
Auto
A5 SEF
A4 LEF
A5 LEF
A4 SEF
B4 SEF
A3 SEF
0 - Deactivate
1 - Activate
Bypass
Tray 1
Tray 2
Tray 3
Tray 5
Auto
0 - Auto
1 - Manual
2 - Photo
52
10mm
51
10mm
This default allows you to change the edge deletion setting by 1mm
increments from 0-16mm.
Margin shift
This default allows you to change the margin shift setting by 1mm
increments from 0-16mm.
XC23 User Guide
57
How to change the special feature settings

To change the special features, find the name of the feature and
follow the associated instructions.
Note: To customize more than one feature, follow the
instructions of the other special feature before exiting to the
normal copy mode.
Program
Special feature name Option
20
Tray
33
Default priority tray
Instructions on how to change the setting

1. Press the Special features button,
2. Enter the program number.
4. Press the Paper supply button,

, to the desired tray.

,or the Clear all button,
, to
program the setting and exit to the normal

copy mode.
58
XC23 User Guide
Program
29
Original Size

4. Press the Paper supply button,

, and watching the size
LED, select the desired original size.
Note: When Auto is selected, the select
paper tray icon or message will appear.

,or the Clear all button,
, to

copy mode.
XC23 User Guide
59
Program
21
Automatic clear
22
Auto tray switch
91
Enable accessory
kits
32
Multisheet feeder
mixed sizes
0 to deactivate
1 to activate

4. Press 0 to deactivate or press 1 to

activate.
or the Clear all button,

, to
copy mode.
81
Copy cartridge life
N/A
The
remaining copy life of the cartridge is

displayed on the message display.
the normal copy mode.
60
, to exit to
XC23 User Guide
Program
24
Power saver
Number
0
1
2
3
4
5
6
7
8
9
Selection
deactivate
4min.
6min.
10min.
18min.
32min.
62min.
122min.
242min.
482min.
Number
0
1
2
Selection
Auto
Variable
Photo

Density mode
52
Edge delete
0 - 16mm
51
Margin shift
0 - 16mm
25
Reduce/enlarge
4. To change the preset value, press the

desired number using the keypad, (0-9).

45

, to
copy mode.
4. Press the Reduce/enlarge button,

, to the desired ratio.

, to

copy mode.
XC23 User Guide
61
Total copy counter
Total copy counter

The XC23 copier is equipped with a total copy count meter. The
counter allows the operator to access the total number of copies
made on the copier.
To view the total number of copies made, open the front cover
and locate the total copy counter.
Total copy
counter
Front cover
62
XC23 User Guide
Copier care
Copier care
Ordering supplies
XC23 User Guide
Toner Cartridge:
6R910
Drum cartridge:
13R546
Staples:
8R7906
63
Copier care
Replacing the drum cartridge

When the drum cartridge nears its end of life, the drum indicator
becomes lit; . This occurs when the drum cartridge has
approximately 5000 copies remaining.
You can continue to make copies until the indicator begins to
flash and a J7 status code is displayed. When this occurs the
copier will not operate until the cartridge is replaced. Use the
following procedure to change the cartridge.
Procedure:
1. Switch the copier off.
2. Open the copier front cover.
3. Lift up on the copier release lever and open the copier.
4. Press the drum cartridge release button and gently slide

the cartridge out halfway.
Caution: Never touch the fuser area. It is extremely
hot.
5. Hold the drum cartridge handle and slide the cartridge

out of the copier.
64
XC23 User Guide
Copier care
6. Unpack the new drum cartridge and place on a flat

surface.
7. Remove the protective material.
Note: To help prevent copy quality problems, never
touch the shiny surface of the drum.
8. Position the drum cartridge guide onto rail, making sure

not to touch the surface of the drum.
9. Slide the cartridge into the copier. Ensure the cartridge

is installed correctly.
10. Close the copier

11. Close the copier front cover.
12. Switch the copier on.
13. Ensure the drum indicator is off,
XC23 User Guide
65
Copier care
Replacing the toner cartridge

When the toner supply becomes low, the toner indicator flashes,
. You can continue to make copies until the toner indicator is
lit continuously and a J1 status code is displayed. When this
occurs the copier will not operate until the cartridge is replaced.
Use the following procedure to change the cartridge.
Note: For toner consumption information, refer to Toner
cartridge yield in this section.
Procedure:
3. Place a sheet of paper on top of the cover to catch any
loose toner.
4. Press and hold the toner cartridge release button.

5. Rotate the empty cartridge in the direction of the arrow
until it stops.
6. Slide the cartridge out gently.
7. Unpack the new toner cartridge and shake it several

times.
Note: Do not pull the protective seal off at this time.
66
XC23 User Guide
Copier care
8. Place the new cartridge on the holder and insert the tab
on the end of the cartridge into the cutout.
9. While holding the cartridge with the protective seal up in

one hand, remove the seal toward you and slide in the
cartridge halfway.
10. When you have peeled the seal as far as the line
position, fold back the seal and remove the folded seal
toward you.
11. Hold the tab and push the cartridge all the way in, then
rotate it counterclockwise until it clicks.
Note: You can not rotate the cartridge until it is pushed
in all the way.
12. Remove the sheet of paper on the copier front cover.
14. Ensure the toner indicator is off,
Note: If the toner indicator did not turn off, do not pull
the cartridge out and try to reinsert it. Please call your
local XEROX helpline for further assistance.
XC23 User Guide
67
Copier care
Toner cartridge yield

The main factor affecting toner cartridge yield is the printed
area of a document. The graph is a sample representation
of how the number of copies per cartridge decreases as the
printed area increases.
Other factors which can affect the toner cartridge yield are:
The size of the document being copied.
Dark backgrounds.
Leaving the platen cover open.
The number of times the copier is switched on and off.
Double sided copying will use more toner per ream of

paper.
High humidity.
To get the most from your toner cartridge:
68
Always copy with the document cover closed.
Leave the copier on during the day. Switch off the

copier at the end of the working day.
Copy with the exposure control set to Auto exposure

unless you need to adjust for the background of your
original.
Operate the copier in a dry environment whenever

possible.
XC23 User Guide
Copier care
Cleaning the document glass and cover

Keeping the document glass and document cover clean helps
ensure the best possible copies. XEROX suggests that you clean
the document glass at the start of each day and during the day
as needed.
Caution: Do not pour or spray water directly onto any part of
the copier.
Note: For copiers equipped with the ADF refer to the ADF belt
cleaning section to clean the belt.
Procedure:
1. Slightly dampen a soft lint-free cloth or paper towel with
water.
3. Wipe the surface of the document glass until it is clean

and dry.
4. Wipe the underside of the document cover until it is
clean and dry (Not required with an ADF on the copier).
5. Close the document cover or ADF.
XC23 User Guide
69
Copier care
Adding staples
This section shows how to add staples to the 10-bin sorter
stapler. Use the spare staple compartment, inside the sorter
front cover, to store up to five boxes of staples.
Spare staple
compartment
Procedure:
Note: XEROX recommends that you use staples which are
designed for the 10-bin sorter stapler (reorder part number
8R7906).
2. Open the sorter stapler front cover.
3. Press the stapler release handle to unlock the stapler.

4. Slide out the stapler until it stops.
5. Open the upper stapler section and load the staples.

Note: You can load a maximum of 100 staples.
70
XC23 User Guide
Copier care
6. Close the upper stapler section.
7. Slide the stapler back into the sorter until it clicks.

Ensure the stapler is in the correct position.
8. Close the sorter stapler front cover.

10. Position a sheet of paper along the front edge of the top
bin.
stapled properly.
. Ensure the paper is
Note: If needed, press Manual stapler,

repeatedly until the stapler operates.
XC23 User Guide
71
Copier care
Cleaning the ADF belt

Keeping the ADF belt clean helps prevent ADF misfeeds. XEROX
suggests that you clean the belt as needed.
Caution: Do not pour or spray water directly on the belt.
Procedure:
2. Slightly dampen a soft lint-free cloth or paper towel with
water.
3. Raise the ADF.

4. Cover the document glass to prevent water from spilling
on the glass.
5. Wipe the exposed surface of the belt until it is clean.
6. Pull the belt from the right to left to expose dirty

sections of the belt.
7. Repeat the cleaning procedure until the entire belt is
clean and dry.
8. Close the ADF.
72
XC23 User Guide
Problem solving
Problem solving
This section provides you with copier problems that may occur,
their recommended solutions, and other information to assist
you when solving problems.
The following topics are:
XC23 User Guide
Problem solving charts
Status code list
Clearing the status codes
73
Problem solving
Problem solving charts

The problem solving charts list copier problems that may occur
and their suggested solutions.
If the problem persists please call your local Xerox Helpline for
assistance.
The following charts are available:
General
Misfeeds
Copy quality
General
Problem
Suggested solutions
The Ready to copy indicator light does not

come on.
Ensure the power cord is plugged into the receptacle

correctly.
Ensure the power switch is switched on.
Check that the GFI is in the on position and try

resetting.
Copies are not copied on the desired paper

size.
If the Auto option is selected in paper supply, then:
Clean the document glass.
Clean the underside of the document cover, or the

ADF/DADF belt.
If your original is a transparency, place a sheet of

white copy paper over the original.
If the Auto option is not selected in paper supply, then:
74
Ensure the original is correctly positioned against the

registration guide on the document glass.
Select the desired paper tray and reduce/enlarge

ratio, press the Start button.
XC23 User Guide
Problem solving
Misfeeds
Problem
Suggested solutions
Documents or paper is misfed.
If a status code, refer to the appropriate section entitled

Clearing the status codes.
Ensure the paper trays and bypass trays are firmly in

place.
Ensure the paper trays and the bypass tray are not filled
above the MAX lines.
Turn the paper stack around and/or over in the selected

paper tray.
Replace the paper in the selected paper tray with paper

from a new package.
If there are corner snubbers in the selected paper tray

ensure the paper is under the snubbers.
Remove any partially fed paper from the trays.
Fan all four edges of the paper in the selected paper

tray.
Ensure the proper paper specifications are used in the

trays, refer to the section entitled Paper.
Remove a few sheets from the top and the bottom of the
stack in the selected paper tray.
Do not leave the paper in high humidity areas for

extended periods of time.
Paper should be kept in the original wrapper and stored

flat in a dry environment when not in use.
If a status code appears, refer to the appropriate

procedure in the section entitled Clearing the status
codes.
Ensure all the ADF covers are closed.
Ensure the proper original paper specifications are used

in the ADF, refer to the section entitled Paper.
The corner of a document is folded when

using the ADF.
Ensure the originals are not curled. Make a copy of any

damaged original and reload the new and uncurled
original in the ADF.
Documents misfed repeatedly when using the

ADF.
Ensure the guide in the ADF is touching the edge of the

originals.
Ensure the proper original paper specifications are used

in the ADF, refer to the section entitled Paper.
Paper misfeeds or wrinkles occur repeatedly.
Documents do not feed in when using the

ADF.
XC23 User Guide
75
Problem solving
Copy quality
Problem
Suggested solutions
Copies appear dark.
Ensure the proper exposure mode is selected, refer to

the section entitled How to use the basic copying
features.
Lighter the copy, press copy lighter/darker to a

lighter selection. If needed, refer to the section
entitled How to use the basic copying features.
If your original is a transparency, place a sheet of

white copy paper over the original.
Ensure the proper exposure mode is selected, refer to

the section entitled How to use the basic copying
features.
Darker the copy, press copy lighter/darker to a

darker selection. If needed, refer to the section
entitled How to use the basic copying features.
Inspect the original, ensure the original is good.
Turn the stack of paper over in the selected paper

tray.
Remove any partially feed paper from the trays.
Replace the paper in the selected paper tray with

paper from a new package.
Do not leave the paper in high humidity areas for

extended periods of time.
Inspect the original, ensure the original is good.
Ensure the position of the original is placed on the

document glass or the ADF correctly.
Ensure the paper is loaded correctly in the selected

paper tray. Reload the paper.
Ensure all the paper trays and the bypass tray are
firmly in place.
If using the ADF, ensure the guide is touching the

edge of the originals.
Copies are light overall.
Copy images are partially deleted.
Copy images are distorted or skewed.
76
XC23 User Guide
Problem solving
Status code list

The status code list provides you with a list of all the copier
status codes, identifies the problem, and provides suggested
solutions for the code.
If the problem persists, call your local Xerox Helpline.
Status code
Problem and suggested solutions
A1-A3
Document misfeed in the ADF, refer to the appropriate A1-A3 status code procedure
in the section entitled Clearing the status codes.
A5
The ADF cover is open. Close the cover.
A6
Remove originals from the ADF. Reorder and reload the originals and press Start.
A8
The ADF original catch tray is in the raised position. Lower the original catch tray.
C1-C4
Paper misfeed, refer to the C1-C4 status code procedure in the section entitled
Clearing the status codes. If the status code remains perform the E1-E3 status code
procedure.
C8
Paper misfeed, refer to the C8 status code procedure in the section entitled Clearing
the status codes. If the status code remains perform the E1-E3 status code
procedure.
C9
Paper misfeed in the bypass tray, refer to the C9 status code procedure in the section
entitled Clearing the status codes.
E1-E3
There is a paper misfeed inside the copier or in the paper exit area, refer to the E1-E3
status code procedure in the section entitled Clearing the status codes.
E5
The copier front cover is open. Close the cover.
E6
The copier right upper or right lower cover is open. Close the cover.
F1
Remove the misfed sheet in the sorter, refer to the F1 status code procedure in the
section entitled Clearing the status codes.
F5
The sorter is unlatched to the copier or the sorter stapler cover is open. Latch the
sorter and/or close the sorter stapler cover.
F9
An excessive number of sheets to staple by the 10-bin sorter stapler, remove the
sets of copies. Reduce the number of sheets and restart.
The stapler is not correctly set in position. Open the sorter front cover and reset
the stapler, refer to the F9 status code procedure in the section entitled Clearing
the status codes.
XC23 User Guide
77
Problem solving
Status code list (continued)

H1
Problem with paper tray 5. Try reloading the paper. Do not fill above the MAX line.
Switch the copier off and then on. You can use another tray for copying. If status
code continues, call for service.
H6
Problem in the ADF/DADF. Remove all the originals. Switch the copier off and then
on. Reload the originals. You can use the document glass for copying. If status code
continues, call for service.
When the toner cartridge replacement indicator flashes, the toner cartridge will need
to be replaced soon. Be sure to have a replacement cartridge in stock.
J1
Replace the toner cartridge, refer to the appropriate procedure in the section entitled
Copier care.
J3
The drum cartridge is not in place. Open the front cover and reinstall the cartridge,
refer to the J7, , procedure in the section entitled Copier care.
When the drum cartridge replacement indicator appears, the drum cartridge will need
to replaced in approximately 5,000 copies. After the approximate 5,000 copies, the J7
status code will appear and the copier will stop.
J7
Replace the drum cartridge, refer to the appropriate procedure in the section entitled
Copier care.
J8
The wrong drum cartridge was installed. Open the front cover and install the proper
cartridge, refer to the J7, , procedure in the section entitled Copier care. Ensure
drum cartridge, 13R546 is installed.
L6
XEROX card or key counter is not loaded. Install the XEROX card or key counter.
U1-U4, U6-U8
Switch the copier off. Wait approximately one (1) minute, then switch the copier on.
If the status code continues, call for service.
78
XC23 User Guide
Problem solving
Clearing the status codes

Refer to the appropriate procedure to clear the displayed status
code. If the problem persists, call your local Xerox Helpline.
A1-A3
A codes appear whenever the ADF has trouble feeding an
original.
2. Remove the originals from the ADF.

3. Remove any misfed original.
5. Open the left ADF cover.

6. Remove any misfed original.
7. Close the left ADF cover.
8. Raise the ADF.

9. Remove any misfed original from the document glass or
in the ADF.
10. Close the ADF.
XC23 User Guide
79
Problem solving
11. Remove any misfed original in the ADF exit area.
12. Reload the originals.

Note: Do not reload any damaged original in the ADF.
Make a new copy of any damaged original.
13. Ensure the ADF guide is touching the edge of the
originals.
15. Ensure the Ready to copy lamp on the ADF is lit.
80
XC23 User Guide
Problem solving
C1-C4, C8
C codes appear whenever the copier has trouble feeding a sheet
of paper from a paper tray.
1. If one of the right cover indicators is flashing, open the
appropriate cover.
Note: If the paper is not accessible from the right upper
cover opening, open the copier front cover and remove
the misfed paper.
2. Close any open cover.
3. Open the appropriate tray (refer to the flashing indicator

on the copier diagram).
4. Remove any misfed paper.
5. Reload the paper in the misfed paper tray. This is for

trays 1, 2, and 3 only.
6. Ensure the paper is loaded correctly.

7. Close the paper tray.
Note: If status code C3 remains, perform the E1-E3
status code procedure.
XC23 User Guide
81
Problem solving
C9
C codes appear whenever the copier has trouble feeding a sheet
of paper from the paper tray. The C9 code appears when there
is a feeding problem with the bypass tray.
1. Remove any misfed paper in the bypass tray and
remove any remaining paper from the tray.

4. If there is any misfed paper inside the copier, pull it out.
5. Close the copier.

7. Reload the copy paper into the bypass tray correctly.
Note: Ensure the copy paper is not above the MAX
line.
82
XC23 User Guide
Problem solving
E1-E3
E codes appear whenever the copier has trouble feeding a sheet
of paper inside the copier or trouble feeding paper to the copier
exit area.
3. If the lead edge of the misfed paper is accessible from

the copy output tray, pull the paper out toward the tray.
Caution: The fuser area is extremely hot, allow the
machine to cool before removing the misfed paper.
4. If the trail edge of the misfed paper is accessible from

the inside, pull it out toward the bypass tray.
5. If the misfed paper is in the location shown in the figure

to the left, pull it out in the direction of the arrow.
Note: To help prevent copy quality problems, never
touch the shiny surface of the drum.
XC23 User Guide
83
Problem solving
6. If the misfed paper is shown in the figure to the left, pull

it out toward the copy output tray.
7. Open the copier right upper cover or right lower cover,

remove any misfed paper.
8. Close the copier.

84
XC23 User Guide
Problem solving
F1
F codes appear whenever the 10-bin sorter stapler has trouble
with the stapler or trouble with feeding paper. The F1 code
appears when there is a feeding problem with the 10-bin sorter
stapler.
1. Pull back the sorter release lever, then slide the sorter
to the left until it stops.
2. Remove any misfed paper in the exit area of the copier.
3. Remove any misfed paper in the sorter.
4. Pull back the sorter release lever and slide the sorter to
its original position.
XC23 User Guide
85
Problem solving
F9
F codes appear whenever the 10-bin sorter stapler has trouble
with the stapler or trouble with feeding paper. The F9 code
appears when there is a problem with the sorter stapler.
1. Remove all paper from the sorter bins.
2. Open the sorter stapler cover.
3. Press the stapler release handle to unlock the stapler.

4. Slide the stapler out until it stops.
5. Open the upper stapler section and remove any

jammed staples.
86
XC23 User Guide
Problem solving
6. Close the upper stapler section.
7. Slide the stapler back into the sorter until it clicks.

Ensure the stapler is in the correct position.
8. Close the sorter stapler cover.
9. Position a sheet of paper along the front edge of the top

bin.
stapled properly.
, and ensure the paper is
Note: If needed, press Manual stapler,

repeatedly until the stapler operates.
XC23 User Guide
87
Technical data
Technical data
Machine
Original size
Maximum A3
Copy paper size and weight

Tray 1, 2, 3
A5 to A3
60- 90gm
Bypass tray
A5 to A3
60- 120gm
Paper tray default settings

Tray 1
A4 LEF
Tray 2
A3 SEF
Tray 3
A4 SEF
Copy rate
XC23
Copy ratio percentage
23/12 CPM (A4 LEF/A3 SEF)
1:1+1%
Presets:
70%, 81%, 100%, 86%, 141%
Variable:
61%-163%
Maximum number of copies

XC23
99 copies
Paper tray capacity
88
Tray 1
250 sheets
Tray 2
250 sheets
Tray 3
250 sheets
Bypass
50 sheets
XC23 User Guide
Technical data
Machine (continued)
Warm up time
35 seconds
Electrical requirements
AC 230V+10%, 50/60hz
First copy output time
6.8 seconds for A4 LEF from paper tray 1 to the document

glass.
Power consumption
1.5kw maximum, Power Save: 16W
Machine dimensions
(W x D x H)
XC23A/XC23B
570x615x474mm
XC23C (with ADF)
570x615x560mm
XC23D (with ADF and 10-bin sorter stapler) 903x615x560mm

1 tray module (Stand)
570x615x500mm
Machine (continued)
Machine weight
XC23A/XC23B
50kg
XC23C (with ADF)
60kg
XC23D (with ADF and 10-bin sorter stapler) 69kg

1 tray module (Stand)
22kg
ADF
Original size
A5 to A3
60-90gm
Original capacity
30 sheet maximum
Dimensions
570x615x86mm
Weight
10kg
Power
100 watts or less
XC23 User Guide
89
Technical data
10-bin sorter stapler

Top bin sheet capacity
100 sheets of A5 to A3
60-90gm
staple capacity
15 sheets of A5 to B4
60-90gm
10 sheets of A3
60-90gm
Bins 2-10 sheet capacity
30 sheets of A5 to A4
60-90gm
25 sheets of 216x356mm to B4
60-90gm
10 sheets of A3
60-90gm
staple capacity
15 sheets of A5 to B4
60-90gm
10 sheets of A3
60-90gm
Dimensions
333x566x358mm
Weight
9kg
Power
40 watts or less
90
XC23 User Guide
602P30200

XC 23 Um

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

XC 23 Um

Uploaded by

Copyright:

Available Formats

XC23

1998 by Xerox Limited. All rights reserved.

XC23 User Guide

XC23 User Guide

XC23 User Guide

QUESTION: Is the Xerox equipment in my premises safe?

XC23 User Guide

WARNING Heated Surface

XC23 User Guide

NEVER spill liquid of any kind on the copier.

Ground Fault Interrupter (GFI)

XC23 User Guide

How to use this guide

How to use this guide

XC23 User Guide

How to use this guide

XC23 User Guide

Do not place heavy objects on any surface of the copier.

Ensure that liquids are not placed near or spilled onto

Do not place paper clips or staples on the copier

As required, refer to the section entitled Copier care.

Clean the document glass daily.

Do not apply cleaning liquids or sprays directly on to the

Store copy paper on a flat surface in a dry area and in

Tightly wrap any partially used reams of paper.

For reliable copier operation and copy quality, XEROX

Place your copier in a well-ventilated room.

Ensure that the environmental conditions are:

Relative humidity: 15-85%

Place the copier on a flat level surface:

XC23 User Guide

Ensure that the copier is level; this provides

Avoid locations that subject the copier to:

Extreme changes in the temperature or

After selecting a location that meets the conditions listed

Floor space requirements

Floor space requirements

The new location must provide minimum

The flooring in the new location must be

The new location must be well ventilated and

Avoid locations where the copier will be exposed

Power source receptacles must be properly

XC23 User Guide

Getting to know your copier

Getting to know your copier

XC23 User Guide

Getting to know your copier

XC23 User Guide

Getting to know your copier

Copier right side

XC23 User Guide

Getting to know your copier

Added features area

XC23 User Guide

Getting to know your copier

Paper supply area

XC23 User Guide

Getting to know your copier

Copy density area

XC23 User Guide

Getting to know your copier

Ten-key panel: Press to select up to 99 copies.

XC23 User Guide

Getting to know your copier