SHAHID AKBAR

SUMMARY
Around 7 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance
in Retail/ Ecommerce and Beveragedomains.
Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality
Assurance, RUP and Agile Methodologies, Agile PLM
Expertise in using Mercury Interactive Automated Testing tools Win Runner, Load Runner, QTP, and ALM/Quality
Center.
Exposure to both Manual and Automated Testing of applications developed on Windows and UNIX platform.
Experienced in developing Test Plans, Test Cases based upon the business requirements.
Extensive knowledge of SDLC methodologies.
Extensive experience in working with E-Commerce web applications for B2C and B2B in various domains such as
Retail and IT.
Experience with Mobile application testing Iphone, Android, Blackberry and feature phones
Using Simulator "Device anywhere".
Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
Experience in performing validation regarding Check-out and cart functionality for e-commerce web based
applications.
Have Experience performing Mobile Automationtesting using Perfecto Mobile
Proficient in using the defect-tracking tools like ALM/Quality Center (QC), Team Foundation Server (TFS) and
JIRA
Experienced in testing on various browsers (IE, Google Chrome, Firefox, and Safari).
Experienced in testing Client/Server and Web-Based Applications.
Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
Performed User Acceptance Testing (UAT) manually.
Participated in design walkthroughs and verified QC Test Scripts and results.
Experience in creating various types of reports during test execution process such as Test Execution
Status/Summary, Defect Injection rate, Requirement Coverage, # of Defects by Severity, # of Defects by Status etc.
Through Test Lab, Defect and Requirement module of ALM/Quality Center.
Effective Time Management Skills and consistent ability to meet client deadline.
Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead,
manage and work independently in a time sensitive environment.
TECHNICAL SKILLS
Testing Tools:
Bug Reporting Tools:
Databases:
Languages:
Mobile OS:
Mobile Devices:
Query Tools:
Operating Systems:
Other Tools:
Web Browser:

Win Runner, QTP, Load Runner, SOAP UI, API

TestDirector, ALM/Quality Center, Bugzilla, JIRA
MS SQL Server, Oracle, MS Access, DB2
C, C++, SQL, PL/SQL, .Net
Windows Mobile OS, Android, Blackberry OS, IOS
Iphone, Ipad, HTC, Samsung Android devices, Blackberry, Windows phone
TOAD, MS SQL Server, My SQL
Windows, UNIX, Linux etc.
MS Office Suite (word, Excel, Power point, Visio)
Internet Explorer, Mozilla Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE
ShopLocal, Chicago IL
Nov 11 Present

SHAHID AKBAR
Lead QA
I performed web based customer facing eCommerce and mobile testing for top 100 US retailers - digital marketing and
e-commerce leaders. For mobile testing, I utilized multiple mobile devices such as multiple versions of Android and
iOS, Windows Phone as well as iPad, and Android tablets.
Responsibilities:
I was handling a team of total 6 testers. There were 4 testers in US location and couples of testers were offshore.
I was getting daily update on the number of test cases executed, failed and passed, with defect number associated for
the failed test cases.
Conducted weekly status meetings with both on-shore and offshore team.
Gave both daily and weekly statuses to the upper management.
Involved in Development of Test Cases, Release Plan and Test Plan based on the information gathered through
business requirements, Product Backlog and design/application walkthroughs.
Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates
for project release.
Developed Load Runner scripts to test the load stress, execute it on Load Runner and maintained the Load Test
Results.
Created test cases manually to perform different types of testing such as functional/regression, interface, black box,
Grey Box, smoke/sanity testing, etc.
Creating test descriptions for all the use cases kept under Win Runner and Load Runner
Conducted Functionality testing during various phases of the application.
Implementing Agile (Scrum) methodology throughout the Branch.
Had thorough knowledge of agile methodology. Attended daily scrums, sprint planning and Sprint Kick off
Worked on a E-Commerce Web-based application accessed by potential customers for all the different offerings
Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting
different data in excel sheet.
Involved in system & API testing for different modules
Worked in an agile team to test the functionality of the Web 2.0 based customer facing site
Exported Manual test cases into ALM/Quality Center and maintained the same in the Test Plan module
Responsible for writing SQL queries, insert/update statements
Conduct cross browser testing on Banners and Desktop websites using VMware (IE7, IE8, IE9, Firefox, Safari,
Chrome)
Conduct cross browser testing on emails(yahoo, Gmail, outlook, Hotmail)
Performed Mobile AutomationTesting using Perfecto Mobile
Responsible for researching and solving production errors within our customer-facing website and internal
applications
Involved in validating SOAP XML specifications as per the standards.
Executed browser compatibility testing for web (Firefox, Chrome, Safari) and mobile (Chrome) components
Automate existing functional manual regression/smoke test cases using QTP
Responsible Test planning, Test designing, and Test execution of Ecommerce application
Identified high-level requirements for documenting detailed business requirements using
Responsible for mobile testing of clients' websites on the following platforms (Android, iOS, Tablets, Blackberry
and Windows Phone)
Performed API/Web Services testing using SOAP UI
Tested tablet version of sites using variety of iOS and Android tablets.
Participated in conducting System testing and End to End testing manually.
Maintained the Test Matrix and Traceability Matrix.

SHAHID AKBAR

Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS,
Android OS, iOS etc.
Worked with three mobile application simultaneously: iOS (iPhone & iPad), Android and WP7
Performed Web Testing to check for broken links in a page.
Requested
different
versions
of
iOS,
Android
and
Blackberry
mobile
devices
Analyzed the Crash reports on various mobile platforms and reported to the development team
Performed end-to-end testing, Integration Testing, and UAT Testing.
Used ALM/Quality Center to prepare Test cases, procedures, Requirements Traceability Matrix and managing the
Defects
Extensive use of SQL queries to perform data integrity testing.

Environment:ALM/Quality Center, J2EE, Java, API, SOPA UI, QTP , SQL, Oracle, Blackberry OS, Android OS,
iPhone, iPad, Win8 tablet, Android SDK, iOS SDK, Android smart phones and tablets, Load Runner etc.
Pepsi, Somers, NY
Dec 10 Oct11
QA
Project # 1: Power Presell is a routing application and it is developed for Windows Mobile devices.
Project #2: Next Generation: Express is a routing application and it is developed for Windows Mobile devices. Express
is a Messaging application and EQ server is used to store requests and responses from and to the windows mobile
handheld.
Responsibilities:
Work closely with the SCRUM team to create test scripts and test cases to ensure coverage of all areas of the
product/feature(s)
Placed orders in Break-fix and Staging environments to test various functionalities
Working on Windows versions of the apps.
Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
Involved in automating the test scripts using Testing Anywhere tool
Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
Generated Test Scripts for Performance Testing using Load Runner
Tested the UI of the end product on mobile, PC , tablets platforms to ensure that language translation and currency
conversions were displaying as required
Flashing the device, in order to upgrade the firmware version, which is embedded with that of the API
Performed Grey Box, Black box testing and User Acceptance Testing.
Executed browser compatibility testing for web (Firefox, Chrome, Safari) and mobile (Chrome) components
Worked closely with Platform Subject Matter Expert's in understanding the upcoming and existing API's on
different mobile platforms
Uncovered multiple issues related to the data population in the backend database using QTP.
Performed browser compatibility and configuration testing on various operating systems.
Work directly with managers and development team in an Agile environment
Execution of Functional and Acceptance Test cases for a web-based Application in a fast paced Agile development
environment
Participated in the testing of website applications on mobile devices.
Validate Data Grid and Data Tables for expected results during Unit Testing cycle using SQL queries
Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
before/during code migration.
Conducted GUI, Backend, Data Driven and Security Testing.

SHAHID AKBAR

Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
Tracked defects using Quality Center.

Environment: Tablets, Quality Center, Java, C++, Load Runner ,Windows Phone, SQL, Browsers like Firefox, Chrome,
Safari, QTP, C#, J2EE, UNIX, Etc
McDonald's Corporation, Oak Brook, IL
Jan 09 Nov10
QA Analyst
McDonald's Corporation is one of the largest fast food chains of restaurants all round the world. The Item Master
(referred to simply as IM) is a Global application for storing McDonald's Sold Menu Items (SMI) and associate
information. Items are stored, reported on, and farmed out to other downstream applications Point of Sales (POS),
Global Data Warehouse etc. This system maintains the associated information of item like Item Local and Global
characteristics, AOW and Local Item Hierarchy, Item Sales Promotions, Sales Events and Food, Paper cost.
Responsibilities:
Contributed to preparation of test cases as per the functionality using Business requirements and Use cases,
executing the test cases.
Developed/ Created Test Scenarios, Test Plans, Test Procedures, Test cases, Test Scripts, Test Data for the
Applications.
Performed Manual Testing by Unit Testing, Integration Testing using Quality Center for the test cases.
Wrote SQL statements by inserting, deleting, updating data from the database to test new entry, update, and delete
actions of the client application or interaction of application and database with database server.
Executed Test Scripts for Load test using Load Runner
Responsible for Performing Integration Testing, UAT testing.
Conducted Back-End Testing Using SQL Commands
Created and maintained SQL Scripts and UNIX Shell scripts to perform back-end testing on the oracle database.
Involved in all phases of Bug Life cycle and managed defects, Logging defects, Logoff defects, Contact us module
etc
Worked with Win Runner for Automation of Test Cases and for Record, Playback, working with Check Points etc.
Reported defects using Quality Centerand interacted with the development team to resolve any defects/issues.
Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
within the Oracle database.
Actively involved in all phases of testing Including User Acceptance Testing (UAT).
Environment: Quality Center, MS Office, Load Runner, MS Visio, XML, SQL Server, TOAD, UNIX, Oracle, Etc
Wakefern Food, Edison, NJ
Apr 07 Dec 08
QA Analyst
Wakefern Food Corporation is the one of the largest retailer-owned/ Grocery cooperative in the United States. The
project was related to enhance the functionalities of POS (Point of Sale) system and its access to inventory management
system and membership data management application to increase the effectiveness of target marketing to increase ROI
(return on investment). I worked as QA to test this new in-store POS system
Responsibilities:
Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.

SHAHID AKBAR

Involved in Cross platform and cross-browser functional, integration, Performance and regression testing
Demonstrated QA Test Plan with cross-functional team to approve business logic and baseline document
Responsible for back-end testing/database testing, which was done using SQL queries.
Involved in preparing the Automation Design document and framework with the automation team through BPT
module of Quality Center
Involved in the team of Unit and Integration testing. Developed end user training manuals and provided end user
training on business processes.
Performed Functional/Regression testing during the various phases of the application and analyzed the results using
QTP.
Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the
applications were all set.
Worked closely and continuously with product manager and cross-functional teams from early stages of the software
development life cycle to develop and implement related test plans/cases.
Performed data driven testing and parameterization using QTP
Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues
before/during code migration
Performed Database testing using SQL queries
Performed Positive and Negative testing and End User Testing.
Generated automated test scripts for regression and stress testing in Windows platform.
Generated data driven scripts for multi user access for product information module, using the Data pool.
Used Test Director for Bug Tracking and investigated software bugs.
Responsible for generating weekly status report.
Performed validation tests to ensure that the developed functionality meets the
Specifications Prior to UAT testing.
Developed test procedures for the role based validations.

Environment: HTML/DHTML, JSP, VB, MS Office, Transact SQL, QTP, Quality Center, Windows, Etc
EDUCATION:
Bachelor of Information system

SHAHID AKBAR