Installing Microsoft Office 2010

Microsoft Office 2010 is the latest release of the Office suite. It is not mandatory that you install this
latest version. We still support Office 2007 and will continue to do so for another year.
After installing the Office 2010 software, you will need to call Gitta Jenkins (304-293-2539) to obtain the
25-character product key and to give Gitta information about your computer. Even though the software
will work without the product key for 30 days, you should request it now for uninterrupted access to the
Office applications.
Important Licensing Note: This software is for your office computers only. It is not for home computers
or any other computers outside of the WVU Extension Service. If you need to purchase a license for
work-related purposes at home, please call 304-293-6201 ext. 3. If you need to purchase a license for a
student in your household, do that through JourneyEd (http://journeyed.com).

Installation Instructions
1. Insert the Technology Support Tools 2011 DVD into your computers DVD drive.
2. The DVD should self launch, and you should see a menu titled Tech Tools 2011.
3. Click on the [Core Software] button and then on the [Microsoft Office 2010] button. If you are
prompted by a prompt on the User Account Control screen, click on [Yes] or [Continue].
4. To continue with the installation, check the box by I accept the terms of this agreement and then
click on [Continue].
Important Outlook and GroupWise Note: If you use GroupWise, you will need to select [Customize]
to make sure Outlook is not installed. GroupWise will become inoperable if Outlook is installed.
Important Installation Note: To install Office 2010 and keep Office 2007 on your computer (if its
installed), click on [Customize]. To replace Office 2007 with Office 2010, click on [Upgrade]. If you
have Microsoft Office XP or 2003 on your computer, its possible your computer will not run Office
2010. You are advised to not install the latest version.
5. At the Choose the installation you
want screen, select the appropriate
option.
These instructions will guide you
through keeping Office 2007 installed
and installing all components of
Office 2010 except Outlook.
6. Click on [Customize].

7. With the Upgrade tab forward, select Keep all previous versions.

8. Next, click on the Installation Options tab. Then, click on the drop-down box next to Microsoft
Office and select Run all from My Computer.

9. Disable Outlooks installation by clicking on the drop-down next to Microsoft Outlook and then
clicking on Not Available.

Tip: You can click on the User Information tab to type your full name, initials, and organization name
(WVU Extension Service) to customize your user settings.
10. Finally, click on [Install Now].
11. The installation may take more
than 30 minutes. When the
software has successfully installed,
you will see the screen to the right.
12. Click on the [Close] button to exit
the installation.

13. Reboot/restart your computer by

clicking on [Yes] at the prompt.
14. Then, log back into your user
account.

Configuring Microsoft Office

To make your copy of Microsoft Office both legal and functional (for more than 30 days), you will need
to change the Microsoft Office Product Key. This will involve three parts: 1) obtaining your computers
MAC address, 2) sharing the MAC address and Dell Service Tag with Gitta Jenkins in order to get the
Product Key, and then 3) entering that information as instructed.
Getting the Media Access Control (MAC) Address
1. From your computers Desktop screen, click on the [Start] button.
2. Type: cmd and press the <enter> key.
3. At the prompt type: ipconfig/all and press the <enter> key.

4. Using your mouse and scrollbar, locate the Ethernet adapter Local Area Connection information.
5. Jot down the Physical Address information (MAC address). Youll share this with Gitta when you
call for the Microsoft Office Product Key.
6. Close the open window or type exit and then press <enter>.
Enter the Microsoft Office Product Key
7. Open (Microsoft Office) Word 2010. (Start, All Programs, Microsoft Office)
8. Click on the File tab, Help, and then Change Product Key.
Sharing the MAC Address and Dell Service Tag
9. Call Gitta Jenkins (304-293-2539) and tell her your computers MAC address and Dell Service Tag,
and shell give you the Product Key. We need the MAC address to track the softwares installation.
10. Enter the Product Key in the area
provided. As you type, a hyphen
will automatically be inserted
between each set of five
characters.
11. Once the [Continue] button is
bold, click on it to submit the
code.
12. Next click on [Customize].
13. Check your User Information
and then click on [Install Now].
This may take a few minutes. (If
you are prompted with a security
question, click on [Yes] or
[Allow] to continue.)
14. Click on [Close] once the
configuration is complete.
15. Click on the Home tab to return
to Words document area.
Your Microsoft Office Product Code has been successfully entered and configured.
Last edit November 19, 2010.