LICENCIATURA EM ASSESSORIA E TRADUO

ANO LECTIVO DE 2008/2009

INGLS COMERCIAL II
(1 ANO, 2 SEMESTRE)

HOMEWORK FILE

Pedro Ruiz
pruiz@iscap.ipp.pt

HOMEWORK FILE Ingls Comercial II

WORKSHEET 1
READING COMPREHENSION

Read the article below about bullying in the workplace and the questions on the next page. For each
question (1-6), choose one letter (A, B, C or D). Circle the letter you choose for each question.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 1
READING COMPREHENSION (cont.)

1. According to the writer, a business name is a good one if it

A identifies your market needs.
B avoids confusion with other companies.
C creates a different kind of image.
D persuades people to use your company.
2. What is the writers attitude to the use of illiterate names?
A They have been used so much that people no longer notice them.
B They are bad because children will earn wrong spellings.
C They are good because people find them amusing.
D They fail to describe the service or product accurately.
3. What does the writer like about simple company names?
A They accurately describe the product.
B They inspire confidence.
C They give a personal touch.
D They are easy to remember.
4. Which name, Flood Warning or Peace of Mind, would the writer probably prefer?
A Flood Warning because it shows the company understands the problem.
B Peace of Mind because Flood Warning sounds more serious than a burst pipe.
C Peace of Mind because it is designed to comfort the customer.
D Flood Warning because few people know the expression peace of mind.
5. According to the writer, you can help to make your company name stand out by
A using an initial letter that gets your name into the front of directories.
B making sure the name of your company has an unusual letter in it.
C choosing a short name that people can say easily over the phone.
D putting your advertisement in several different directories.
6. What advice does the writer give to companies who sell overseas?
A Provide a translation of your company name into your customers language.
B Use a good translation agency to translate the product instructions.
C Describe your product in simple language that a foreign customer can understand.
D Be sure that your company name is not a rude word in another language.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 2
VOCABULARY

Read the text below and then decide which word best fits each space. Circle the letter you choose for each
question. There is an example at the beginning (0).

expanded

swollen

widened

stretched

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 3
WORD FORMATION

Read the text below. Use the word given at the end of each line to form a word that fits in the space
in the same line. There is an example at the beginning (0). Write your answers below.

A POPULAR WRITER
Emma Harte, in Barbara Taylor Bradfords novel, was a poor (0) ...lonely... girl

0 LONE

who became the (1) . owner of an international chain of stores. Like

1 WEALTH

the woman she writes about, Ms Bradford is beautiful and (2) . . She

2 AMBITION

left school at sixteen and became a (3) . . After twenty-three

3 JOURNAL

years of this work, she made the (4) . to start writing novels.

4 DECIDE

She is now one of the most (5) . -paid novelists in the world. Was Emma

5 HIGH

Hartes story based on Ms Bradfords own (6) . successful life? Im

6 INCREDIBLE

afraid not, she said with (7) . .My life has been quite different from

7 AMUSE

Emma Hartes. She was (8) . to be born into a poor family. I came

8 LUCK

from a middle-class home and Im (9) . married to a rich American

9 HAPPY

film producer. The only thing I share with my heroine is her (10) . to work hard.

10 ABLE

Answers:

1.

6.

2.

7.

3.

8.

4.

9.

5.

10.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 4
OPEN CLOZE

Complete the following article by writing the missing words below. Use only one word for each
space. The exercise begins with an example (0).

Department Stores
In 1846 an Irish immigrant in New York named Alexander Stewart opened a business called
the Marble Dry-Goods Palace. By (0) doing so, he gave the world something completely new the department store. Before this, no-one (1) ... tried to bring together such a wide range of
goods (2) ... a single roof. The business did very (3) ... . It expanded rapidly and soon
had (4) ... staff of two thousand. For Stewart even that was not enough, (5) ... . In 1862 he
moved to an eight-storey building nearby, (6) ... he renamed A.T. Stewart's Cast Iron Palace.
It was, (7) ... for many years would remain, the largest shop in the world.
Others followed Stewart's example and soon there were stores (8) ... his in many
major cities in the United States. We don't (9) ... when people started calling them department
stores. The expression wasn't used in print (10) ... 1893, when it appeared in Harper's
Magazine, but the way that it is used there (11) ... it clear that it was already widely
understood. (12) ... is certain is that department stores completely changed the shopping
experience for millions of people. They offered not only an enormous range of goods, (13) ...
also levels of comfort, luxury and excitement previously unknown to customers. Almost from the start
they had restaurants, toilets and many (14) ... facilities, so (15) ... was no need to go
elsewhere for anything.

Answers:

1.

6.

11.

2.

7.

12.

3.

8.

13.

4.

9.

14.

5.

10.

15.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 5
KEY WORD TRANSFORMATION

For questions 1-8, complete the second sentence so that it has a similar meaning to the first sentence, using
the word given. Do not change the word given. You must use between two and five words, including the word
given. Here is an example (0):
0.

You must do exactly what the manager tells you.

CARRY

You must ....................................................................................... instructions exactly.

You must carry out the managers instructions exactly.

1. I met her while I was staying in Paris last summer.

STAY

I met her ....................................................................................... in Paris last summer.

2. I couldnt remember the name of my hotel when I got into the taxi.

CALLED

I couldnt remember.................................................................................... when I got into the taxi.

3. We were all surprised when she suddenly left the job.

FOUND

All .......................................................................................... when she suddenly left the job.

4. Are you a member of the club? the receptionist said to me.

BELONGED

The receptionist asked ......................................................................................... the club.

5. This is the most amusing book Ive ever read.

AMUSING

Ive never read a ........................................................................................... one before.

6. Do shops usually stay open so late in this country?

USUAL

Is .................................................................................................. stay open so late in this country?

7. He doesnt often find it difficult to earn money.

TROUBLE

He seldom .......................................................................................................... money.

8. Youre like another person Ive met here recently.

ELSE

You remind .............................................................................................. Ive met recently.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 6
READING COMPREHENSION

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 6
READING COMPREHENSION (cont.)

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 7
VOCABULARY

Read the text below and then decide which word best fits each space. Circle the letter you choose for each
question. There is an example at the beginning (0).

BRAZIL: ELECTRONIC GOODS IN TROUBLE

The home appliance and electronic goods industry is in (0) ..A..; the good years are over. The industry
enjoyed sales growth of 30% annually during the countrys (1) . in the nineties, but sales have been (2)
. fast in the last two years, and warehouses are full of unsold stock. The industrys growth (3) . of
10% now looks far too optimistic.
Consumers had doubled their borrowing to $24bn in the year to May 2003. They spent much of this
money on appliances, often at Brazils three big retailers, Casas Bahia, Lojas Arapua and Ponto Frio. Now
consumers fear they have (4) . their spending limits and are simply not buying anything that they dont
need (5) . .
Thus a battle for cash buyers is (6) . , and only the most efficient retail operations will handle
the inevitable fall in profit (7) . . Arapua, which has small, specialized stores, is the company most (8)
. to survive the downturn in business. It will also (9) . from its decision to attack the less
competitive markets of the north and northeast, while Casas Bahia and Ponto Frio continue to (10) .
themselves to the major cities.
Suppliers, meanwhile, must (11) . with warehouses that are full of goods that retailers simply
dont want at the moment. Major (12) . like refrigerators, cookers and washing machines are in (13)
. , and the problem is even worse for brown goods (TVs, stereos and VCRs).
Many big-name manufacturers, including Electrolux (Sweden) and Sanyo (Japan), are looking for
ways to (14) . their overheads, for example, by extending holidays and cutting shifts. Their strategy is to
bring costs under control, price their goods competitively and in this way stimulate the market. It looks as if the
strategy is (15) . : prices have fallen by 12% this year and, in the case of brown goods, by 44%.
0

difficulties

worries

troubles

problems

boom

profit

increase

value

going

dying

falling

sinking

guess

estimate

forewarning

insight

expected

caught

touched

reached

eagerly

urgently

certainly

hopefully

expanding

arriving

developing

fighting

amounts

margins

deals

losses

sure

probable

expected

likely

escape

recover

emerge

benefit

10

restrain

restrict

contain

support

11

correspond

compare

cope

compete

12

objects

pieces

substances

items

13

overload

overflow

oversupply

overrun

14

reduce

remove

adapt

adjust

15

happening

working

winning

occurring

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 8
WORD FORMATION

Read the text below. Use the word given at the end of each line to form a word that fits in the space
in the same line. There is an example at the beginning (0). Write your answers below.

Answers:

1.

6.

2.

7.

3.

8.

4.

9.

5.

10.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 9
OPEN CLOZE

Complete the following article by writing the missing words below. Use only ONE word for each
space. The exercise begins with an example (0).

Flower Power
A popular phrase in the Dutch flower industry is Flowers love people. (0) If... that is true,
then flowers must particularly love the Dutch as they are the biggest flower producers in the world.
Flowers have been important to the Dutch economy ever (1) .. the l7th century when tulips were
a symbol (2) .. wealth. This was because they were (3) .. valuable as gold.
Today Holland produces 60 per cent of the flowers sold around the world. But, (4) .. this
is a high figure, Dutch flower growers are (5) .. worried because for the first (6) .. since the
Second World War, they are selling 10 per cent fewer flowers.
Columbia has (7) .. become the worlds second biggest flower supplier. This is because
the European Union (8) .. started to give Columbia financial help in selling its flowers around the
world in (9) .. to encourage Columbians to stop growing cocaine. Now that the EU is offering the
same kind of help to other developing countries, the Dutch are even (10) .. worried about their
rapidly decreasing importance in the flower industry. However, to make the Dutch do better, the EU
(11) .. also provided 10 million Euros to advertise the flower industry.
The tulip may be the Dutch national symbol, but it isnt the (12) .. popular flower. The
romantic rose (13) .. that position, followed by the chrysanthemum. Next come the tulip, the lily
and the carnation, which was made popular (14) .. the Queens father, Prince Bernhard, (15)
.. is always seen wearing one in his buttonhole.

Answers:

1.

6.

11.

2.

7.

12.

3.

8.

13.

4.

9.

14.

5.

10.

15.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 10
KEY WORD TRANSFORMATION

For questions 1-8, complete the second sentence so that it has a similar meaning to the first sentence, using
the word given. Do not change the word given. You must use between two and five words, including the word
given. Here is an example (0):
0.

You must do exactly what the manager tells you.

CARRY

You must ....................................................................................... instructions exactly.

You must carry out the managers instructions exactly.

1. Dou you think that climate affects peoples personalities?

INFLUENCE

Dou you think that climate ........................................................................... peoples personalities?

2. Jack has become confident as a result of his success.

TURNED

Jacks success has............................................................................................. person.

3. The previous manager wasnt running the club well, so he was replaced.

BADLY

The club ...................................................................... the previous manager, so he was replaced.

4. You havent mentioned my new hair cut yet.

MENTION

Youve ................................................................................................ of my new haircut yet.

5. Ive no idea what my feelings would be if the same thing happened to me!

FEEL

I cant imagine ........................................................................... if the same thing happened to me!

6. You got lost because you didnt do what I told you.

INSTRUCTIONS

If .................................................................................................., you wouldnt have got lost.

7. I dont feel like sitting on the beach all day.

DESIRE

I have .................................................................................................. all day sitting on the beach.

8. I sometimes regret coming to live in this city.

OCCASIONS

There are some ....................................................................... that I hadnt come to live in this city.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 11
READING COMPREHENSION

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 11
READING COMPREHENSION (cont.)

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 12
VOCABULARY

Read the text below and then decide which word best fits each space. Circle the letter you choose for each
question. There is an example at the beginning (0).

Better and better for the business traveller

Theres been a lot of progress in services for the business traveller. It (0) ..C.. off
with a desk in each room. Then a second phone was (1) , so you didnt have
to (2) the bedside one over to the desk. Today, any hotel (3) itself as a
business hotel is (4) to have a fax machine available for your use, (5)
theres not one actually (6) for you in your room. In fact, many hotels have gone a step
(7) by adding direct, high-speed internet access.
These facilities may sound expensive, but theyre a worthwhile (8) for the
properties, given that the American Hotel and Motel Association (9) that business and
convention travellers (10) for approximately fifty-six per cent of domestic lodgings each
year. Thats a total of 221 million trips. No wonder hotels are competing for the business traveller.
It all (11) out of the idea of having a business centre in the hotel, says John
Fox of PKF Consulting, a New York-based firm that tracks hotel developments and statistics. Today
the (12) is to bring the business centre into the room. But giving corporate travellers a
high-quality service (13) more than just office equipment. It also involves being (14)
airports and financial districts, and (15) free shoe shines and mobile
phones.

opened

advanced

started

led

founded

began

introduced

commenced

pull

put

place

position

claiming

promoting

urging

notifying

demanded

insisted

needed

required

if

unless

without

whether

attending

served

remaining

provided

greater

longer

further

higher

capital

investment

change

fund

adds

counts

totals

estimates

10

represent

identity

account

calculate

11

grew

increased

built

lifted

12

trend

direction

course

route

13

has

takes

does

gets

14

close

next

about

near

15

forwarding

offering

disposing

submitting

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 13
ERROR CORRECTION

Read the article below. In most of the lines 1-15, there is one extra word. It is either grammatically incorrect or
does not fit in with the sense of the text. Some lines, however, are correct. If a line is correct, write CORRECT
on the right. If there is an extra word in the line, write the extra word. The exercise begins with two
examples, (0) and (00).

A HOLIDAY DISAPPOINTMENT
0 - Correct
00 - being
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 14
OPEN CLOZE

Complete the following article by writing the missing words below. Use only ONE word for each
space.

WHERE DID YOU SAY YOU WERE GOING AGAIN?

What (1) . happened to holidays in recent years? In the past people (2) . to enjoy
two weeks (3) . the sea in July or August. They would stay in a small, family-run hotel, lie on
the beach every day, and relax. Nowadays holidays are about activities and competition.
Every time I ask certain friends, Where (4) . you going on holiday this year?, it (5)
. them half an hour to explain. This year we thought we would (6) . trekking in
Peru or diving in Mauritius. Of course, it depends (7) . the children. If they go to summer
camp in the US, they (8) . not be able to go to South America as well. We could also go to
our second home in Spain. They (9) . have finished building it in July. What about you?
By the time they (10) . finished, I still dont know what their plans are. I force (11)
. to reply, Im staying in a caravan (12) . the south coast of England. I dont believe
(13) . going abroad every year. I dont approve (14) . the noise and pollution
created (15) . air travel and I enjoy discovering my own country. Im never sure if they
believe me or not.

Answers:

1.

6.

11.

2.

7.

12.

3.

8.

13.

4.

9.

14.

5.

10.

15.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 15
KEY WORD TRANSFORMATION

For questions 1-8, complete the second sentence so that it has a similar meaning to the first sentence, using
the word given. Do not change the word given. You must use between two and five words, including the word
given. Here is an example (0):
0.

You must do exactly what the manager tells you.

CARRY

You must ....................................................................................... instructions exactly.

You must carry out the managers instructions exactly.

1. I took the book back to the shop and got a better one instead.

EXCHANGED

I took the book back to the shop and ...................................................................... that was better.
2. He reacted to the suggestion cautiously, but he agreed to consider it.

WITH

He treated.........................................................................................., but he agreed to consider it.

3. There isnt enough space in this room for a big cupboard.

TAKE

A big cupboard would...................................................................... space in this room.

4. Everyone says that Dan is a totally honest person.

REPUTATION

Dan ................................................................................................... a totally honest person.

5. She described the events of that day in detail.

DETAILED

She ..................................................................................... of the events of that day.

6. As soon as I have any more news, Ill phone you.

MOMENT

Ill give ..................................................................................................... I have any more news.

7. This train should have left 20 minutes ago.

MEANT

This train .................................................................................................. off 20 minutes ago.

8. Id lost his phone number so I couldnt contact him before.

TOUCH

I couldnt ....................................................................... before because Id lost his phone number.

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 16
READING COMPREHENSION

You are going to read a magazine article about different types of travel iron. For questions 1-15 choose from
extracts A-F. Some of the extracts may be chosen more than once. When more than one answer is required,
these may be given in any order.

Which iron or irons

is a bit large?

indicates when it is ready to use?

come with a bag to carry them in?

is not really suitable for large items of clothing?

has a large water container?

cannot produce steam?

is only suitable for certain materials?

10

do not have handles which fold up?

11

12

have a long flex?

13

14

can be bought at airports?

15

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 16
READING COMPREHENSION (cont.)

NAME: _________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 17
VOCABULARY

Read the text and then decide which word best fits each space. Circle the right answers below.

NAME: ____________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 18
WORD FORMATION

Read the text below. Use the word given at the end of each line to form a word that fits in the space in
the same line. There is an example at the beginning (0). Write your answers below.

Answers:

1.

5.

2.

6.

3.

7.

4.

8.

NAME: ____________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 19
OPEN CLOZE

Complete the following article by writing the missing words below. Use only ONE word for each space. The
exercise begins with an example (0).

The Fish and Chip Shop

Harry Ramsdens is a remarkable establishment in Yorkshire, in the North of England. It looks more (0)
...like a cinema or fire station than a world-famous restaurant, and it (1) . a symbol of a certain
attitude (2) . food in the North of England.
The car park beside (3) . unique place has up to sixteen coaches in (4) . at any
time. Numerous cars, too, (5) . every type, size and age, are also parked there. Outside the
building, a queue stretches around the side. Those waiting to be seated appear rather anxious, (6)
. if they were children waiting to go into a theme park. (7) . is a sense of excitement. Harry
Ramsdens is (8) . merely a restaurant: it is an event.
Inside the vast carpeted dining room, elegant glass lights illuminate tables (9) . are laid
with simple blue-checked table cloths, ordinary plates, cups and saucers (10) . bottles of sauce.
Everyone is there (11) . enjoy the favourite food of the area fish and chips, cooked to
perfection (12) . a unique environment. This simple meal has been served to film stars,
politicians and miners alike.
Harry Ramsdens is an English celebration of simple, value-for-money food, served stylishly
and enjoyed (13) . all. More Harry Ramsdens restaurants (14) . opened since the original
one, (15) . in Britain and abroad.

Answers:

1.

6.

11.

2.

7.

12.

3.

8.

13.

4.

9.

14.

5.

10.

15.

NAME: ____________________________________________________________________________________________

HOMEWORK FILE Ingls Comercial II

WORKSHEET 20
KEY WORD TRANSFORMATION

For questions 1-8, complete the second sentence so that it has a similar meaning to the first sentence, using the
word given. Do not change the word given. You must use between two and five words, including the word given.
Here is an example (0):
0.

You must do exactly what the manager tells you.

CARRY

You must ....................................................................................... instructions exactly.

You must carry out the managers instructions exactly.

1. We had a long discussion about the problem but we couldnt solve it.

LENGTH

We discussed ...................................................................... but we couldnt solve it.

2. We could choose from three main courses for dinner.

CHOICE

We......................................................................................... of three main courses for dinner.

3. She really didnt want to upset him so she kept quiet.

AVOID

She was anxious............................................................................. him so she kept quiet.

4. Ive arranged a trip around Europe next year.

ARRANGEMENTS

Ive ................................................................................................ on a trip around Europe next year.

5. When I was younger, this record was one of my favourites.

FAVOURITE

This record used..................................................................................... mine when I was younger.

6. He seems not to care about anything.

MATTERS

He acts .............................................................................................................. to him.

7. If I could work in the media, thats what I would like to do.

OPPORTUNITY

If I ............................................................................................... so, I would like to work in the media.

8. .It has always been her ambition to write a successful novel.

DREAMT

She ........................................................................................... a successful novel.

NAME: ____________________________________________________________________________________________