Mobile Solutions

Drive Fleet Efficiencies,

Compliance and Retention

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

Table of contents
3

INTRODUCTION

FLEET INEFFICIENCIES

STREAMLINING COMPLIANCE

10

RETAINING AND ATTRACTING DRIVERS

12

SAFETY AND SECURITY ARE TOP CONCERNS

14

FLEET MANAGEMENT SOLUTIONS FROM SAMSUNG

16

CONCLUSION

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

Introduction
The transportation industry is notorious for

Some companies already use dashboard-

lagging behind new technologies. But as

mounted software solutions to link drivers

it faces a multitude of challenges including

with dispatch and produce reports on

driver shortages, uncertain fuel costs and

driving hours and vehicle conditions. Using

strict Department of Transportation (DOT)

tablets, fleet managers can instantaneous-

requirements, companies are increasingly

ly update drivers on detours, reroute them

turning to the newest mobile solutions to

around heavy traffic, and route them to

streamline internal processes and boost

preferred fuel vendors.

operational efficiency.
This eBook looks at how comprehenThese new technologies allow managers

sive mobile solutions can transform the

to track driver performance and uncover

way transportation movesand help

inefficiencies in the system or with driver

companies retain drivers in a time of

habits. Theyre cutting down on clerical

severe shortages.

errors on the road and in the office by

incorporating paperless documentation,
and allowing for real-time compliance and
safety tracking.

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

CHAPTER 1

Fleet Inefficiencies

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

ach year, 9.2 billion tons of freight

moves within the United States,
thanks to nearly three million

heavy-duty trucks, three million truck

drivers and 37 billion gallons of diesel fuel.1

A typical line-haul fleet spends 20% to

30% of its time idling over the course of

EVERY YEAR IN THE U.S.

year, and in some fleets, trucks spend

9.2B tons

up to 40% of the time with the engine

running but not moving.2 Bad directions

of freight is moved

and traffic congestion mean more wasted

fuel and time. Pedal-to-the-metal starts
hike fuel costs too, with the difference in

by

fuel usage between a good driver and a

bad driver 20% or more.3
Then theres the cost of dealing with
logbooks. Truck drivers spend an average

3M
heavy-duty trucks

of 110 hours per year completing paper

logbooks. Management spends 51 million
hours reviewing and storing hard copy

consuming

log records, and the fleets back office

spends an average of three minutes per
logbook, per day reviewing for accuracy

37B gallons

and completeness. Total annual cost of

of diesel fuel

paperwork compliance: More than $63.3

million per year.4
Considering those numbers, the importance of digitally gauging the fleets
performance and streamlining operations
becomes clear. Even a small efficiency
gain can pay off big over the long haul.

& WE CAN BE MORE

EFFICIENT ABOUT IT

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

Telematics is changing
the landscape
Thats where telematicsthe use of

it streamlines communications and gives

wireless devices and black box tech-

real-time reports of progress and com-

nologies to transmit data and commu-

pliance with regulations. Managers can

nications in real time back to the fleet

track hours of serviceand monitor safety

operatorcomes in. Targeted navigation

habits behind the wheel.

increases efficiency and safety for drivers

and cargo by providing real-time updates

For maintenance, vehicle sensors can

to approved routes, allowing drivers to

alert drivers to engine problems and

bypass road closures and traffic conges-

other diagnostic issues, while informing

tion, while geofence capabilities can direct

routing centers when the vehicle is out of

vehicles to the correct entry gate and

service and repair centers with proactive

loading dock.

schedule alerts. By capturing vehicle

diagnostics, the maintenance staff can

For fleet managers, telematics offers a

optimize performance and assess the

single solution to reduce operational costs.

useful life of the vehicle.

By linking to truck cabs and fleet logistics,

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

THE BENEFITS OF TELEMATICS

FOR DRIVERS:
Increase efficiency
Increase safety
Increase job satisfaction

FOR FLEET MANAGERS:

Reduce operating costs
Track hours of service
Monitor safety habits

FOR MAINTENANCE:
Optimize vehicle performance
Schedule alerts for repair centers

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

CHAPTER 2

Streamlining
Compliance

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

rivers not only have to consider

cutting down on errors. For example,

road conditions, fuel levels and

paper logbooks can be unintentionally in-

delivery deadlines; they also must

complete and overly reliant on the drivers

adhere to DOT requirements and reg-

memory. Mobile fleet technologies, like

ulations from the Federal Motor Carrier

tablets, allow drivers to easily and immedi-

Safety Administration (FMCSA).

ately input data into one simple form that

contains all the necessary information.

Newer electronic alternatives are making

compliance easier than ever while also

Roadcheck
compliance

Electronic
logging devices

These technologies work for Roadcheck

The future is coming. By December 16,

compliance, as well. In fact, Comply365s

2017, companies will be required to use

mobile platform, installed on Samsung

electronic logging devices (ELDs) in truck

Galaxy tablets, prevents the kind of mistakes

cabs. Mobile tablets and smartphones are

that resulted in almost 19% of inspected

more flexible than systems hardwired into

trucks being taken out of service in 2014.

the cab, because drivers can use them for

More than 46% of out-of-service violations

inspections, updates and communication

related to hours-of-service tracking, and

wherever they are.

another 21% related to a lack of shipping

papers for hazardous materials.5 These
types of paperwork snafus can be cleaned
up using new mobile technologies.

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

CHAPTER 3

Retaining and
Attracting Drivers

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MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

he American Trucking Association

anticipated a shortage of 48,000
drivers by the end of 2015. Fleet

companies must find a way to retain the

drivers they have, but over the past few
years, the for-hire truckload driver turnover
rate has been over 90%.1
Investing in innovative technologies can
attract new talent. Mobile technology can
increase connectivity for these remote
employees, who often feel disconnected, by allowing them to virtually attend
company meetings and town halls while
also improving daily communication.
Companies can make driving more inter-

Operator
preferences

esting by using telematics data to set up

inter-company gamification based on driving

In a 2014 National Retail Systems Inc. poll

efficiencies, or set up reward systems for

of thousands of truck drivers, respond-

the drivers who bring in the most efficiencies.

ents ranked new equipment in the top five

reasons they were attracted to their jobs.6

In confronting driver shortages and

Rugged mobile devices are favorites for

turnover, companies cant neglect the

truckers and trucking companies because

more personal benefits mobile devices

theyre easy to use and can handle web-

provide to drivers. Samsungs KNOX

and app-based content.

security platform allows drivers to use

the mobile device for personal use, while
protecting business applications in a secure
container. With this unique platform from
Samsung, company-issued tablets can be
used for entertainment and communication
during driver downtime without compromising the security of business applications.

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MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

CHAPTER 4

Safety and Security

Are Top Concerns

12

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

KNOX SECURITY

ts important that mobile devices serve

multiple functions. For instance, the
advanced security and management

features of Samsung KNOX make it the

ideal Android platform for deployment
in the transportation industry. Samsung

Keeps data secure

KNOX offers a seamless and intuitive

dual-persona platform for situations
when a single Samsung device is used
for both work and play. Samsung KNOX
Workspace, with its secure containerization feature, provides usersand
managersreassurance that their
personal applications and data are safe
and separate from their work data.

Locks mobile device

while vehicle is in motion

Because these mobile devices arent in

hand while the operator is driving, they
arent a distraction, which increases driver
safety. And if lost or stolen, Samsung
mobile devices can be remotely wipeda
critical feature for on-the-go employees.

13

Allows remote
wiping of lost devices

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

CHAPTER 5

Fleet Management
Solutions from
Samsung

14

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

n the road, just any mobile device wont do the job. In a 2012 study conducted
among logistics and warehouse managers, durability and uptime were the top
characteristics considered when evaluating commercial mobile devices.7 Fleets
need devices that provide robust performance in demanding environments.
Samsung has a number of solutions well suited for fleet needs.

Samsung Galaxy Tablets

These sleek, stylish and powerful mobile devices feature powerful Super
AMOLED displays, ultra-fast processing, a full ecosystem of enterprise
apps and built-in security.

Samsung Galaxy S Smartphones

These enterprise-ready, powerful smartphones with Samsung KNOX
security will mobilize your workforce in the field and beyond. The
Galaxy S7 and S7 Edge have built-in fast and wireless charging
and IP68 water and dust resistance.

Samsung Galaxy Note Smartphones

Productive wherever, whenever, these smartphones boast a
5.7-inch display for easy multi-window viewing, an S Pen for simple
navigation, and seamless integration with your ecosystem.

Samsung KNOX technology

This defense-grade mobile security platform is built into Galaxy devices to
provide security at the hardware, OS and application levels.

PeopleNet partnership
Together, PeopleNet and Samsung offer an off-the-shelf mobility solution
that allows fleets to deploy proprietary company apps, approved third-party
programs and PeopleNet software on the same Samsung device.

IntelliSkin vehicle mounts from RAM Mounts

Molded, ruggedized docking contacts are designed for repetitive docking
and undocking common in fleet applications. IntelliSkin offers a GDS
connection to any GDS dock for port replication and charging and is
tailored for Galaxy smartphones.

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MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

Conclusion
Its a brave new world in fleet management.
The old paper method is inefficient and potentially damaging to fleet companies because of
small documentation errors that can result in
fines and vehicles being taken off the road.
But Samsung has the products and all-around
solutions to help drivers stay safe and in compliance while increasing their job satisfaction;
to streamline and simplify management; and to
improve processes for maintenance. Theyre
solutions that are transforming the way transportation moves.

LEARN MORE

16

MOBILE SOLUTIONS DRIVE FLEET EFFICIENCIES, COMPLIANCE AND RETENTION

About Samsung
As a global leader in enterprise mobility and information technology, Samsung provides a
diverse portfolio of enterprise technologies including smartphones, wearables, tablets, digital
displays, hospitality TVs, zero clients and printers.
We put the business customer at the core of everything we do by delivering comprehensive
products, solutions and services across diverse industries including transportation, retail,
healthcare, hospitality, education and government.
Learn more about Samsung transportation solutions.

Sources
1

Reports, Trends & Statistics, American Trucking Associations, October 2015.

http://www.trucking.org/ATA%20Docs/News%20and%20Information/Reports%20Trends%20and%20Statistics/10%20
6%2015%20ATAs%20Driver%20Shortage%20Report%202015.pdf

7 Ways to Cut Idling Costs, Truckinginfo, June 2013.

http://www.truckinginfo.com/article/story/2013/07/7-ways-to-cut-idling-costs.aspx

Protect Your Truck, Trucker & Bottom Line, Levant Power.

http://levantpower.com/trucking/

Safety: The Trucking Industrys New Frontier, PeopleNet, 2009.

https://www.peoplenetonline.com/wp-content/uploads/2014/09/Safety_BP.pdf

CVSA Roadcheck 2014: Facts-at-a-Glance, Commercial Vehicle Safety Alliance, March 2015.
http://www.cvsa.org/programs/documents/op_airbrake/2014/Roadcheck-2014-Results-Summary-FINAL.pdf

NRS Survey Finds Solutions to Truck Driver Job Shortage, National Retail Systems.
https://www.nationalretailsystems.com/2014/08/27/nrs-survey-finds-solutions-truck-driver-job-shortage/

Are Smartphones and Tablets Suitable for Use in Warehouse and Distribution Center Operations?, a study conducted by
Peerless Research Group on behalf of Logistics Management, October 2012.
https://www.nationalretailsystems.com/2014/08/27/nrs-survey-finds-solutions-truck-driver-job-shortage/

Twitter: @SamsungBizUSA
Blog: insights.samsung.com

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LinkedIn: Samsung in Transportation