Shiva Prasad Reddy Thotli

Email: shivathotli@hotmail.com
Contact: +91-7755900579
SUMMARY

Software professional having about 3 Years of experience as Systems Analyst in the

domain of Product development and Business intelligence (Healthcare Domain).

Demonstrated experience in querying and manipulating relational databases using SQL.

Experienced in writing PL/SQL functions, procedures, cursors, triggers and nested

queries and also involved database development of payroll module.

Expert in writing RFP (Request for Proposal), Enhancement documentation and SRS
(Software Requirement Specification).

Experience in functional testing of UAT and new version releases.

Developing MIS reports and dashboards using tools like Tableau, SSRS and MS Excel.

Good understanding in all stages of Software Development Life Cycle (SDLC), in-depth
knowledge in development and support of Health Information Systems (HIS) and its
critical success factors.

Worked on multiple Modules like - Payroll, HR, Billing, Operation Theatre, Admissions &
Transfers, Doctors and Wards, L1 and L2 application support in 5 projects with team size
of 5-10 members onsite and co-ordination with 10-15 members offshore.

Successfully completed master data setup and implemented Payroll process across 3
hospitals (Nasik, Bengaluru and Visakhapatnam).

Provided L1 and L2 application support for stakeholders across Hyderabad and Chennai
regions.

Having a good understanding of Healthcare Business Ecosystem w.r.t ERP with primary
focus on building product for the future generation healthcare delivery.

Expertise in entire value chain of enterprise: Administration, Payroll, HR, Outpatient,

Inpatient, Emergency services and preventive health check with a wide knowledge on
the all kind of billing scenarios prevails in hospitals in India (Cash and credit).

Working knowledge on HR, Payroll, Operation Theatre, IP/OP Billing, Pharmacy, Material
Management, Admission and Transfer, Wards and doctors, OP consultation, Discharge
process, Appointment scheduling etc.

Process engineering skill in healthcare domain to optimise the efficiency, reduce errors,
eliminating paper use and decreasing cost of operation.

Have technical expertise in Oracle PL SQL, SQL, SSRS and Tableau.

Confidential to intended recipient only

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EDUCATION:

Bachelor of Technology in Electronics and Communication Engineering, JNTU

Kakinada.

CORE COMPETENCIES:

Requirement Analysis and Gathering

Product Implementation

Functional, UAT, Manual & Regression Testing

Coding and debugging PL SQL functions, procedures, cursors and triggers.

Test Cases Preparation & Execution

Business Intelligence and Data analysis (SSRS, SQL, Excel)

Post Go Live Support

Data Analysis from various sources

Functional Documentation

Escalation Handling

Client Interaction

Software Quality Assurance

Training & Mentoring

Business & Functional Analysis

WORK EXPERIENCE: (FEBRUARY, 2013 TO TILL DATE)

Organization: Apollo Hospitals Enterprise Ltd.
Designation : Executive - IT
Role

: Systems Analyst (Product development and support)

Duration

: 4 Years

Current Assignment: Business Intelligence Developer and Application support(L1 & L2) at
Apollo Hospitals.
Product Description: Med Mantra is Web based software product developed by TCS in
collaboration with Apollo Hospitals and developed using .NET, ASP.NET, JavaScript and Oracle
11g database.

Confidential to intended recipient only

Page 2

Brief of Responsibilities:

Currently focussed on L2 application support, Data analysis, Tableau dashboards, product

implementation

and

Requirements

gathering

for

application

enhancements

from

stakeholders.

Recommending business on bench mark practices in the business domain to improve

financial and clinical compliances with use of technology.

Involved in the demo and interaction with the users and helping them in adopting the
system and functionalities.

As a functional team member, my prime task is to ensure the incorporation of all the
clinical and operational functionalities in SRS documentations and to guide the technical
team in developing UIs and screens, to meet the users acceptance.

Active member in defining the scope and viability of different technologies and third
party tools that can support and increase the performance of the application.

Involved in completing uploading and setting up the Clinical Master data.

Functional Testing (Manual) as well as responsible to cater to all issues coming up from
the users.

Preparation of Test Cases - Analyzing business requirements and designing test scenarios
and prepare test cases accordingly. Cleaning up the existing test cases as per the new
functionality.

Involved in Understanding the Requirement and Functional specification developed using

SRS.

Involved in Preparation of Test Cases by identifying the scenarios & Specifying what is
the input & expected value.

User interactions with the bottom-top approach within the hospital, was my prime
assignment to understand and address their needs.

Facilitating

pre-implementation/rollout

workshops/Trainings

with

all

relevant

stakeholders.

Analyzing and prioritizing user and business requirements as system requirements that
must be included while developing the software.

Involved in Inception Phase and prepared Logical Data Models that contains set of
diagrams

and

BRDs

(Business

Requirement

Documents)

supporting

documents

containing the essential business elements, detailed definitions, and descriptions of the
relationships between the actors to analyze and document business data requirements.
Additional Responsibility:

Knowledge transfer sessions to juniors /new team members and team building.

Arranging knowledge sharing session onsite to manage the site better.

Confidential to intended recipient only

Page 3

SKILLS
Languages

PL SQL, SQL

Web-Technologies

HTML, ASP.NET

Data base

ORACLE, SQL SERVER

Visual Studio, SQL Developer, SQL Server Data

UI design tool

tools

Business Intelligence

SSRS, TABLEAU, MS Excel

PERSONAL DETAILS
Date of Birth

: 16th Dec, 1990

Gender

: Male

Marital Status

: Single

Language Known

: English, Telugu, Hindi

Date: 16-jan-2017
Place: Nashik

Confidential to intended recipient only

SHIVA THOTLI

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