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Division:
Department:
Summary:
As a Management Trainee Officer, you would observe the running of an entire branch, or a
number of small branches and learn how the branches are operated. You are responsible for
bringing in new customers and boosting the bank's profits. You will be given a certain target
and you have to meet the target within a certain period of time. This role would involve setting
targets and making sure that they are met, motivating and developing staff, keeping the bank
to a high standard and dealing with customer complaints. As Management trainee, you would
create and analyze management information and reports, which are then given to branch
manager and head office. You will also work closely with local chambers of commerce,
development agencies, and other professionals such as lawyers, accountants and estate
agents.
Skills:
Ability to lead and motivate staff to meet targets
Marketing, sales and IT skills
A business focused attitude, with a good knowledge of the local economy
Ability to deal courteously with customers, with tact and confidentiality
Ability to communicate effectively, and build long-term working relationships
Ability to negotiate, solve problems and make effective decisions
High levels of integrity and honesty
Ability to work as part of a team
Ability to adapt to change
Strong numerical ability
Analytical & presentation skills
Others:
Strong communication & interpersonal skills
Creativity & drives
Job Responsibilities:
Receives guidance from experienced banking staff and managers and performs duties in a
number of banking departments such as Finance, Client Services, Sales, Operations, Data
Solutions and IT.
Gains knowledge of line and staff functions, operations, management position and
company policies and practices that have an effect on each segment of bank.
Observes experienced workers to obtain knowledge of methods, procedures, and
standards required for presentation of departmental duties.
Receives training in occupation and operations of connected departments to ease
following transferability between departments and to give greater promotional
opportunities.
Sets performance goals and objectives with higher management of the bank.
Monitors performance development with managers and other key trainers