5335 GP 14 Special Boot Modes

This procedure describes methods of recovering from certain unclearable faults.

If call is placed to Reload software or Altboot device.

Then HDD Format Mode should be performed.

When completed, device wizard will ask for time and date confirmation.

Also at ui device config should be performed

Some boot-up failures, as well as some un-clearable fault codes, may be caused by
software corruption, or by structural flaws in a command sent to the machine. In these
cases, it is sometimes possible to bypass or delete the offending code during the
startup process.

CAUTION

There are four special boot modes. Each mode performs a different set of
initializations to bypass a specific set of problems. There is information lost in each
procedure, thus, they should not be used unless specific directions are given. The
following list gives these procedures, in the order from least-invasive to most-invasive.
If you are instructed to perform a specific initialization, perform only that procedure. If
you are asked to perform the entire series, perform the steps in the order given, until
the problem is resolved.

Job Log Clear Mode

This step will delete any print or copy job that is in process, and then perform a
reboot.

To execute: With the machine completely powered off (both the Power Switch and the
Main Power Switch in the OFF positions), simultaneously press and hold the 1, the
Stop, and the Energy Saver buttons on the Control Panel, and then switch on the
Main Power Switch and then the Power Switch. Continue to hold down the 1, Stop,
and Energy Saver buttons while switching on the power. Hold the buttons down until
the boot up screen (progress bar) appears.

HDD Initialize Mode

This step will delete all pending print or copy jobs in the IOT job queue, initialize the
IOT HDD, and then perform a reboot.

CAUTION
All customer data on the HDD (customers files/configuration such as mailboxes,
scanned documents, user IDs and account IDs for accounting) will be deleted.

To execute: With the machine completely powered off (both the Power Switch and the
Main Power Switch in the OFF positions), simultaneously press and hold the 6, the
Stop, and the Energy Saver buttons on the Control Panel, and then switch on the
Main Power Switch and then the Power Switch. Continue to hold down the 6, Stop,
and Energy Saver buttons until the boot up screen (progress bar) appears.

HDD Format Mode

This step will delete all pending print or copy jobs in the IOT job queue, format the IOT
HDD, and then perform a reboot.

CAUTION

All customer data on the HDD (customers files/configuration such as mailboxes,

scanned documents, user IDs and account IDs for accounting) will be deleted.

To execute: With the machine completely powered off (both the Power Switch and the
Main Power Switch in the OFF positions), simultaneously press and hold the 4, the
Stop, and the Energy Saver buttons on the Control Panel, and then switch on the
Main Power Switch and then the Power Switch. Continue to hold down the 4, Stop,
and Energy Saver buttons until the boot up screen (progress bar) appears.

NVRAM Init Mode

CAUTION

STOP HERE! This portion of the routine will set all IOT ESS NVM values to default. DO
NOT execute this step unless specifically directed to perform this portion.
Do not attempt this part of the procedure unless there is a known-good Machine
Settings floppy, an accurate Configuration Report and/or other data that will enable
you to reload the correct NVM values for this machine.

This step will initialize the IOT ESS NVM (SYS-System and SYS-User) and then reboot
the machine to the Initialize Wizard. Follow the on-screen instructions when the
Initialize Wizard displays.

To execute: With the machine completely powered off (both the Power Switch and the
Main Power Switch in the OFF positions), simultaneously press and hold the 3, the
Stop, and the Energy Saver buttons on the Control Panel, and then switch on the
Main Power Switch and then the Power Switch. Continue to hold down the 3, Stop,
and Energy Saver buttons while switching on the power. Hold the buttons down until
the boot up screen (progress bar) appears.