Rubric for the Information Technology Program

Program Outcome #1: Operating Systems

By Gary Brandt
Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 1a: Students will be able to install various operating systems
Identify basic hardware components Identify the interrelationships between hardware and an Determine the minimum hardware requirements for the operating
operating system system in question
Hardware

Describe the CMOS and its function Describe the CMOS's various pages and functions Access the variety of CMOS's and set parameters for successful
hardware recognition and boot device
CMOS

Describe drivers and their function Locate hardware device drivers and indicate whether or not they Inspect successful operating system installation and either show
are functioning that appropriate drivers are installed or be able to locate and
Drivers install missing drivers

Outcome 1b: Students will be able to diagnose operating system errors

Identify an error message Identify the location of the portion of the operating system that is Interpret error messages and locate resources to eliminate errors
affected by the error
Error messages

Describe a support file Identify the location of the support file that is affected by the error Repair and/or replace missing or corrupt dlls, system files, ini
Missing or corrupt files or other support files as required
support files

Describe computer crash Describe steps for recovering from a computer crash Locate and recover data successfully from a crashed computer
Crashes and data
recovery

Outcome 1c: Students will be able to identify and repair malicious software problems
List four categories of malicious software Identify the various type of malicious software Categorize the destructive ability of the various type of malicious
software
Identify

List two support tools to remove malicious software Describe steps for removing malicious software Locate resources to assist in malicious software removal

Support tools

Describe why it is important to remove malicious software List the areas of an operating system's location where malicious Remove malicious software successfully
software can exist
Remove
Rubric for the Information Technology Program

Program outcome #2: Software Applications

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 2a: Students will be able to demonstrate basic operations with an office suite composed of a word processor, a spreadsheet, a database, and presentation software
Demonstrate basic skills of opening, saving, and using the Present a properly formatted document that demonstrates Demonstrate the use of hyperlinks, VBA and macros
Word Processor and software for its intended task knowledge of styles, lists, paragraph formatting, background and
Presentation software graphics

Describe functions, formulas and charts Demonstrate skill with functions, formulas, and charts Demonstrate the use of linked cells, worksheets, and macros

Spreadsheet

Describe database objects Build a database using at least four of the six database objects Build a relational database that includes event driven
programming
Database

Outcome 2b: Students will be able to demonstrate proficiency with software utilized by computer professionals
Demonstrate basic skills of opening, saving, and using the Demonstrate skill with using stencils and templates Integrate drawings with other software
software for its intended task
Visio

Create models of real-life objects Transfer models among different file formats Integrate models with other software

3D CAD

Demonstrate basic skills of opening, saving, and using the Demonstrate skill of manipulating images, transparent gifs, and Integrate images with other software
Graphics software for its intended task layers
manipulation

Outcome 2c: Students will be able to install and use software and hardware appropriate to a given situation
Identify the situation Describe various software that may be used to solve the situation Demonstrate a software solution

Software

Identify any additional hardware that the situation requires Locate a source for and install if possible any additional Demonstrate a software solution
hardware
Hardware

Identify any additional supporting software that the situation Locate a source for and install if possible any additional Demonstrate a software solution
requires supporting software
Supporting software
Rubric for the Information Technology Program

Program outcome #3: Programming Skills

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 3a: Students will be able to design and implement a computer program
Describe a flowchart Use flowchart symbols to describe a program Create a flowchart as the underlying structure for a program

Flowchart

Explain pseudo code Use pseudo code to describe an event Translate a program's flowchart into pseudo code

Pseudo code

Define syntax Recognize and correct common syntax errors Use correct programming syntax

Coding

Outcome 3b: Students will be able to use variables, objects and event-driven concepts in a computer program
Identify data types Initialize variables according to data types Use variables in a program

Variables

Describe the state and behavior of an object Use objects in a program Design an object that you can use in a program

Objects

Describe event driven programming Develop and event and an event handler Use and event an event handler in a program

Events

Outcome 3c: Students will be able to use program structures in a computer program
Describe the concept of the IF-THEN program structure Demonstrate the program flow of the various forms of IF-THEN Identify and use the appropriate form of IF-THEN in a program
program structures
If-Then

Describe the concept of program looping in a program Demonstrate the program flow of the various forms of looping Identify and use the appropriate looping program structure in a
program structures program
Loops

Describe the concept of subroutines in a program Demonstrate the program flow of the subroutine structures Identify and use subroutines in a program

Subroutines
Rubric for the Information Technology Program

Program outcome #4: Computer Repair & Support

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 4a: Students will be able to disassemble and assemble a computer
Identify external and internal computer components Make a list of components that are necessary to build a computer Given a set of computer components, assemble a working
and use available resources to locate sources and prices for computer
Parts those parts

Describe the relationship of a CPU and RAM to a computer's Describe the connections and relationships of CPU, North/South Describe the connections and relationships of all of the
functioning Bridge, RAM, CMOS, and hard drive removable/repairable components of a computer
Relationships

Install an operating system Install appropriate drivers for a computer's hardware components Configure the operating system on a computer that was just built

Operating System

Outcome 4b: Students will be able to diagnose and repair common hardware problems
Describe common hardware problems Locate resources that can assist in identifying hardware Given a malfunctioning computer, identify what is malfunctioning
problems
Identify

List common methods of diagnosing hardware problems Locate resources that can assist in diagnosing hardware Given a malfunctioning computer, list the steps to diagnose what
problems is malfunctioning
Diagnose

List common repair techniques Perform simple repair steps Repair complex hardware problems

Repair

Outcome 4c: Students will be able to pass the COMP TIA A+ practice exam
Describe the hardware study areas of the COMP TIA A+ exam Locate and use resources to practice for the hardware portion of Pass the hardware portion of the COMP TIA A+ exam
the COMP TIA A+ exam
Hardware

Describe the operating system study areas of the COMP TIA A+ Locate and use resources to practice for the operating system Pass the software portion of the COMP TIA A+ exam
exam portion of the COMP TIA A+ exam
Operating Systems

Describe how the hardware and operating system study areas Locate and use resources to practice for the hardware portion of Pass the hardware and operating integration portion of the
are related the COMP TIA A+ exam COMP TIA A+ exam
Integration
Rubric for the Information Technology Program

Program outcome #5: Network Support and Administration

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 5a: Students will be able to install a server and workstation computers on a star network
Describe the differences between server and workstation Install server and workstation operating systems Configure server and workstation operating systems for network
operating systems communications
Operating System

Describe the physical components of a LAN Construct a star topology network Construct a star topology network and connect the server and
workstations with the appropriate communications media
Physical

Describe communication protocols Connect the server and workstations with the appropriate Design and create TCP/IP subnets
network communications protocol
Protocol

Outcome 5b: Students will be able to setup network security

Describe at least two methods of gaining access to programs on List the steps required for implementing access management on Design and implement an access management scheme for local
a computer both local machines and workstations machines and network workstations
Access Management

Describe the function of a group policy Describe where and how a group policy is created and Design and implement a group policy on a domain
implemented
Group Policy

Describe the differences between a software firewall and a Describe the functions of a firewall Construct and implement a software and an appliance firewall
firewall appliance
Firewalls

Outcome 5c: Students will be able to use and manage Active Directory
Describe the difference between a computer that is connected to Describe the relationship between a server and a workstation Promote a server to a domain controller
a domain and one that is not
Domains

List the Active Directory organizational structure Describe each of the components in the Active Directory Able to navigate the structure and add/edit groups
organizational structure
Structure

List Active Directory objects Describe the function of each of the Active Directory objects Create, configure, locate, move, and delete objects

Configuration
Rubric for the Information Technology Program

Program outcome #6: Micro Controllers & Robotics

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 6a: Students will be able to program a micro controller to accomplish a specified task
Describe electronic components such as resistors, LED's, Describe the use of various electronic components such as Select appropriate electronic components and install them on a
capacitors, and switches resistors, LED's, capacitors, switches, and batteries breadboard to accomplish a proscribed task
Hardware

Draw the schematic symbols for resistors, LED's, battery, switch, Draw a schematic utilizing a given a set of electronic components Design a project to meet the requirements of a specific task
LED
Design

Complete a micro controller program from the lessons Explain a micro controller program with pseudo code Design, program, and debug a micro controller program

Programming

Outcome 6b: Students will be able to integrate sensors into a micro controller/robotic operation
List sensors commonly used in micro controller/robotic Describe the potential uses of sensors commonly used in micro Connect sensors to a micro controller/robot to accomplish a
operations controller/robotic operations specific task
Hardware

Identify sensors and sensor components Connect sensors to a breadboard Measure the I/O of sensors

Electronics

Select from a variety of sensors, the optimal sensor or sensor set Connect sensors to a micro controller/robot and ensure their Program a micro controller/robot to interact with its environment
to accomplish a specific task functioning using a select sensor or set of sensors
Task Analysis

Outcome 6c: Students will be able to demonstrate robot construction techniques

Describe what a robot is and is not Construct a robot kit Program the robot to complete a specified task

Basics

Research robotic designs and ideas Develop a conceptual design for an autonomous robot Create a list of required parts, components, activities, and skills
required for your robot concept
Design

Locate parts and components from a variety of sources including Use available resources to determine the characteristics of parts Given a set of parts, construct something
scrap electronics and components and their usefulness in a robotic project
Construction
Rubric for the Information Technology Program

Program outcome #7: Human Things

Level of Proficiency
Criteria Pre-Novice (1) Beginning (2) Developing (3) Accomplished (4)
Outcome 7a: Students will be able to demonstrate various aspects of customer relations
List and define at least three types of relationships between Explain how people are more alike than different Demonstrate the principle of the basic goodness of individuals
individuals regardless of the emotional situation
Relationships

Discuss the concept that individuals would rather cooperate than Given a situation, list steps or ways an individual can be List six ways that you can support a person whose viewpoint is
compete. supported not your own
Support

Practice taking turns listening to one another in the class Listen to an individual without interjecting comments or Describe an emotional situation that you have been in with
interrupting another person and examine it for ways that you could have
Communications taken a step back and paid attention to that person and seen
her/his side

Outcome 7b: Students will be able to demonstrate creativity

Shows little or no creative modification from standard given by Shows some creative modification of standard given by Shows considerable creative modification of standard given by
assignment assignment assignment
Physical

Shows little or no original thought in designing a project Show some original thought in designing a project Shows considerable original thought in designing a project

Imagination

Shows little or no appreciation of his/her own and other's sense Shows some appreciation of his/her own and other's sense of Shows considerable appreciation of his/her own and other's
of humor humor sense of humor
Sense of Humor

Outcome 7c: Students will be able to