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Training Need Analysis

In The Workplace
December 2011
Our Journey
2006 - 2010 2011 - 2015

IPO,
Sustainable growth

2010 +

7 DRIVERS

1
Our People

(IT Services Provider)

(Hotel, Catering, Tours


Travel, Transportation) (Maintenance Repair & Overhaul)

PT. Gapura Angkasa


Computer Reservation System (Ground Handling)
(Mega CRS)

Hajj

2
TRAINING NEED ANALYSIS (1)

OUR BUSINESS TNA OUR NEED (BASED ON)

BUSINESS PLAN
1

STRATEGY FOR HIGH


2 PERFORMANCE ORGANIZATION

PEOPLE
3
SHORTERM

LONGTERM

3
TRAINING NEED ANALYSIS (2)

OUR NEED (BASED ON)

BUSINESS PLAN OUR OBJECTIVE RESULT


1
OUR STRATEGY
STRATEGY FOR HIGH TO REACH BEHAVIOR
2 PERFORMANCE ORGANIZATION OBJECTIVE

HOW TO HELP
THEM HIGH REACTION &
PEOPLE PERFORM & LEARNING
3 LEARN

SHORTERM

LONGTERM

4
Aligning Business Plan with Learning & Development Strategy

GLOBAL ALLIANCES SERVICE EXCELLENCE QUANTUM LEAP


NETWORK &
EXPANSION Learning Organization
ASK 30.000 mio
IPO Pax Carried 20 mio GA-DPS dedicated Dedicated A/C for Haj
Sky /Emp 6 mio
Cargo Spin Off terminal
Citilink Spin off
PSS Kick off Fly to all province
Global Alliance Freight 300.000T
capital
IPO GA CGK dedicated Term Skytrax 5 star
First flight to USA
Freight 200.000T GA 1st freifhter Best Cabin Crew
GA sub-100 seater

Goal Oriented Innovation Champion


Set Clearly Target and Goals Business builders Visionaries
External Focus Entrepreneurial desire to create Champions
Empowerment Anticipative to the Changing Customer Obsession
Coaching - Mentoring Top-line-focused, sharp decision
makers
Strong drive to hit targets and meet Comfort with ambiguity and change Commited to Customer
plans consistently Innovative, breakthrough Champions
Deep functional and/or industry Networking
expertise
External Focus
Technical and managerial Business Leader & GA Corporate Future Leader
Development Academy
Training & Excellence Centre

5
OUR TNA IMPLEMENTATION
Pilot
Regulation
Recurent Training

Cabin Crew
Regulation
Recurent Training LESSONS
LEARNED
Sales Marketing
Sales Marketing
Training REVISE
DEVELOPMENT
STRATEGY
Ground Handling
operation Training

CONTINOUS
Mechanic
IMPROVEMENT
Technical Training

Management &
Supporting
Management,
Leadeship etc

6
Good is not good
when better is expected
7

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