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e-Tutorial

Deductor Forgot User Id

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Forgot User Id

Click on Login on
TRACES home page

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Forgot User Id

Click on Forgot User


Id

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Forgot User Id Step 1: Validation Details

For more details


on any screen,
click on Help icon
Click on help icon
next to each field for
more details

Enter TAN of
deductor

Enter the text as


Click on Proceed
displayed in
to continue
Verification Code

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Forgot User ID Step 2: Validation Details

Enter Token Number


corresponding to the Financial
Year, Quarter and Form Type
displayed above

Government deductors not


having BIN details tick here
and need not need provide
BSR and Challan Serial
Number below

Click on Guide to select


suitable Challan option

Enter CIN details for a


challan used in the
statement

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Forgot User ID Step 2: Validation Details (Contd.)

Tick here if you do not any


Valid PAN corresponding to
above Challan details

Click on Guide to select


suitable PAN amount
Combinations

PANs entered must be those


for which payment has been
done using the CIN / BIN
entered on this screen

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Notes for Validation Screen

Token Number must be of the statement of the FY, Quarter and Form Type displayed
on the screen

CIN details must be entered for the challan which is deposited and mentioned in the
statement corresponding to the FY, Quarter and Form Type mentioned above

BIN details to be entered for government deductors

Amount should be entered in two decimal places (e.g., 1234.56)

Maximum of 3 distinct PANs and corresponding amount must be entered

If there are more than three such combinations in the challan, user can enter any 3

If there less than three such combinations in the challan, user must enter all (either
one or two)

PAN mentioned must be that for which payment has been done using the challan /
BIN mentioned on this screen
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Forgot User Id Step 3: Mobile Number and OTP

Deductors registered mobile


number with TRACES will be pre-
populated on this screen. User can
edit the value and click on
Proceed for OTP (One-Time
Password) to be sent to this number

Enter OTP sent to


your mobile number
Click on Next
to continue

Mobile number updated on this screen will also be saved in deductors profile in TRACES

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Forgot User Id Step 4: User Id Details

User Id and email id for the


TAN account will be pre-
populated on this screen. User
can edit these values

Enter same
password in both
password fields

Click on Confirm to set


new details for your
TRACES account

Details updated on this screen will also be saved in deductors profile in TRACES
While changing User Id, it is advisable to check availability
Other details can be changed by logging in to your account in TRACES

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Forgot User Id Success Message
Success message will be
displayed confirming
change of user details

Click here to go Check your email and mobile


to home page for activation link and codes
to activate your account

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Forgot User Id Activation
This page will be
displayed when user
clicks on the activation
link sent through email
Enter User Id of the
TAN as registered on
TRACES

Enter activation codes


sent through email and
SMS

Click here to submit


activation details and
activate your account
Success message
indicated account has
been activated

Click here to login


to TRACES

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Login to TRACES

Click on help ion For more details


next to each field on any screen,
for more details click on Help icon

Enter userid
and password

Enter TAN /
PAN

Enter the text as


displayed in
Verification Code

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