Abhishek Arjun Mungekar

Mob: +91 7039545089 / +91 9757197981. Email:mungekar@gmail.com

Objective:
Intend to work in an organization having a challenging & creative environment,
giving me an opportunity to sharpen my skills & enhance knowledge. Also to obtain
a management position where my practicality of thought, qualities of leadership &
interpersonal skills can be fully utilized so as to result in the benefit & advancement
of both my organization & myself.

Synopsis:
Total 10+ years industry experience with present 5.5+ yrs. of
experience in Recruitments, specializing in all aspects of recruiting
(Permanent & Contractual positions) & sourcing methodologies &
initially 5.0 years as IT professional.
Experience in sourcing & screening qualified candidates from junior to C-Level
profiles, interviewing, identifying talent & managing the hiring process.
Extensive experience in understanding the client's business needs & delivering
timely results.
Possess excellent technical skills & great understanding of client's requirement.
Excellent communication, sourcing & negotiation skills.
Excellent understanding of various technology Viz: M/S, java, ERPs: JD Edwards,
MSD, SAP, Oracle, Storage, Networking, Security, Audit etc.

Professional Experience:
Sampoorna computer People Jan
2013 Present

Role: Associate Consultant

Achievement: Achieved 100% club HPC during FY 14 - 15 by raising an billing &
collection of more than 15.0lpa (From 1 account) through Account Management.

Responsibilities:
Handling Permanent staffing for IT, Telecom, BFSI, E-commerce, Media & Big 4
Consulting companies.
Involved in end to end recruitment process adhering to the ISO 9001:2008 /
2015 Audit Norms.
Achieving monthly and quarterly targets.
Understand the requirements of all Clients & debriefing within the team.
Coordinating with Clients for requirement gathering, delivering profiles, interview
scheduling & closure of position.
Handling various client accounts for their IT requirement's.

Client Industries: IT, Telecom, Big 4 Consulting, Media, E-commerce.

Harjai Computers Pvt Ltd Nov

2011 - Oct 2012

Role: Sr. HR Executive (Team Leader Role)

Responsibilities:
Handling Permanent / Contractual staffing for IT & Banking companies.
Leading & Managing a team of 3 recruiters.
 Mentoring the team for achieving their goals & targets.
Involved in end to end recruitment process adhering to the ISO 9001:2008 Audit
Norms.
Understand the requirements of all Clients & debriefing to the team.
Salary fixations/negotiations for contractual staffing.
Coordinating with salary negotiations between candidates & clients for
permanent staffing.
Document collections, getting the background verification done.
Walking the contractual employees through induction process & joining formality
process.
Handling employee grievances at client site.
Collecting monthly time-sheets & forwarding the same to accounts team in case
of contractual employees for salary.

Client Industries: IT, BFSI

Reason for Leaving: Had met with a bike accident & leg was injured. Was on rest
for more than a month.

Universal Hunt Feb 2011 - Oct

2011

Role: Business Consultant (Team Leader - IT Recruiter)

Responsibilities:
Leading a Team of 8 Recruiters. Managing team, guiding them for achieving their
goals & targets.
Achieving individual target & maintaining reports.
Training new joiners, team members to enhance their recruitment skills & search
/ approach methodology for sourcing quality profiles as per client requirements.
Involved in end to end recruitment process.
Handling Permanent requirements for IT & Non-IT industries
Client coordination.
Understand the recruitment requirements of all Clients & manage all aspects of
operations for achieving high customer satisfaction level.
Follow up with selected candidates & taking references from them.
Involved in business development, Generating leads for new clients.
Follow up for commercial negotiations and empanelment.

Client Industries: IT, Petro-Chemical, Oil & Gas, Food & Beverages, Construction,
Water, Retail & FMCG.
Recruitment Tool: Power Hunt
Reason for Leaving: For better job prospects.

Mphasis an HP company March 2010 -

Nov 2010

Role: Sr. Technical Support Associate.

Project 1: Bank of America: Request Management (BOA-RM) From July
2010 till Nov 2010.
Responsibilities:
Supporting all the Tiered, Non-Tiered, Foundational & Transitional Bank
Associates in the U.S.A.
 Supporting Bank Associates for their request for New Desktops, Laptops,
Peripheral, Storage hardware, Network & Local Printer Request.
Providing support to Work from Home Flexible Associates.
Supporting Associates for their request for Core, Special Use & Exempted
Softwares & installing them remotely on their desktops or laptops.
Interacting with BAND-3 Managers, Hardware Product Management (HPM) Team,
Enterprise Architecture (EA) team for approval & requests by Associates for
Banded (Bank approved), Special & Non-Banded Softwares / Hardwares.
Creating Print Queue Names for Network Printers.
Engaging & interacting with TSIG Team for Phone/Workstation & network Printers
connectivity.
Ordering desktops/laptops through BART application as per Associates request
for Standard, Executive, Developer or Trader workstation.
Interacting with SHI team for order fulfillment & delivery of device at the correct
mail codes.
Purchasing required software Licenses for the softwares, peripheral & storage
devices as requested by the Associates from the SHI team.
Engaging HP, DMAC & On-Site Support (OSS) Teams for moving, re-imaging,
installing desktops, laptops, peripherals, storage devices, local/ network Printers.
Engaging the SHI team for disposing the old devices & replacement devices.
Engaging support team as per Associates BAND & Tier for getting the work
completed as per SLA.
Handling all required shipment, delivery process & SLA for the bank Associates
also handling escalations for vendor teams if required.
Keeping track all request until fulfillment & Associate Confirm Satisfaction.

Environment: Citrix, Active Directory, IBM Tivoli Application for Remote Software
Installation, Ticketing Tool: Maximo, Windows XP.

Project 2: Sun Cassinni / Oracle Process Admin Services OCS Dispatching

From March 2010 till June 2010.
Responsibilities:
Supporting the onsite Field Engineers in US for creating job tasks on their
accounts in the Oracle application IBIS.
Creating new H/w Onsite tasks as per field engineers request & assigning them
to different work groups or field engineers.
Working on Individual tasks in the IBIS applications created for field engineers &
assigning them to the respective teams to work upon.

Environment: Solaris 10, Ticketing Application Oracle IBIS.

Reason for Leaving / GAP: Due to Night Shifts. Thereafter was looking for good
job opportunities in HR profile.

Logica India Pvt. Ltd. (now acquired by CGI India) Jan

2008 - Sept 2009

Role: I.T Consultant

Project: QPH / QLM (Quaestor Payment Hub / Quaestor Liquidity Manager)
Responsibilities:
Installing Oracle 9i & 10g on servers. Creation & deletion of databases. Create
the application required Tablespaces, Data files.
 Performing Data Maintenance such as Insert, Update, Delete function using DML
SQL Statements.
Performing DDL SQL Statements for creating Table, Views, Users etc. For custom
applications & assigning privileges to users.
Performing Backup & Restoration using Export - Import utilities or cold backup.
Write scripts to monitor database growth & gather statistics.
Installing & configuring - QSM (Quaestor Security Manager) / QLM (Quaestor
Liquidity Manager) & QPH (Quaestor Payment) application.
Product implementation right from system implementation, system integration
testing & user acceptance testing.
Performing Manual Testing for all applications new version & new patch release.
Creating & Testing RTGS (Real Time Gross Settlement) / NEFT (National Electronic
Fund Transfer) / SWIFT (Society for Worldwide Interbank Financial
Telecommunication) / SFMS (Structured Financial Messaging Solution) Payments
Message Flow.
Installing IBM Web sphere MQ 5.3, 6.0. Creating Queues, Channels for payment
flow in & out through the application.
Supporting the bank clients for any database or application related issues.
Managing the helpdesk team for all issues & supporting all the client banks
associated with RBI including RBI.
Conducting walk-in drives & recruitment for internal job posting & for new-hires.
Conducting Personal & Technical interviews for the new hiring.
Conducting application & database training for new joiners.
Preparing Daily, Weekly & Monthly reports for the service provided by helpdesk
team.
Preparing SLA (Service Level Agreement Reports) reports for all the banks.

Environment: Windows Server 2000/2003, IBM Web-sphere MQ 5.3/6.0, Oracle

9i/10g, windows 2000 professional, IIS, Quest Software: TOAD.
Reason for Leaving / GAP: Had joined Royal Bank of Scotland, Mumbai. But within
15 days of joining was bed ridden due to health issues. Was suffering with Typhoid,
Para-Typhoid & Chicken pox, was on bed rest for almost 5 months.

Bigtree Entertainment Pvt. Ltd. Feb 2007

- Aug 2007

Role: Jr. Software Developer (Dotnet Developer)

Achievement: Worked as a core developer (2 member team) for
www.bookmyshow.com

Worked on .NET Platform which includes Analysis, Design, Development &

Testing of an application or website.
Responsibilities:
Development of Web based applications.
Worked on ASP.NET, C#, VB.NET, MS SQL Server 2005.
Project (brief description):
Website (BookMyShow Back-office): http://in.bookmyshow.com/
This was to define the schemes & store it in the database. The users were
provided with front end to define the schemes (book online tickets for movies, plays
& concerts). This module also had a backend to store these values. The project
involves development & maintenance of back office for online website for booking
tickets for movies, concerts plays. The software will provide user with following
options:
o Display of current & forthcoming movies location-wise, cinema (theatre)-
wise & date-wise.
o Date-wise information of shows available & status of available seats.
o Provision for member registration & booking of tickets using credit-cards.
NCPA Plasma display layout.
This was to display the availability of seats & current seats booked for the
different screens at NCPA (LT, GDAT, JBT, & TATA) on plasma display at the box
office.
Bigtree Dial Browser Compatible.
This was to make the call center software Bigtree Dial which is used for
tickets booking for current & forth coming movies, plays n concerts compatible with
browser Firefox.

Environment: Visual Studio-2005, SQL-Server 2005, C#.Net & JavaScript, HTML.

Reason for Leaving / GAP: For better job prospects. Was completing my Oracle
DBA & PL/SQL developers course.

CCG India Pvt. Ltd for CP SHIPS Mar

2005 - Jul 2006

Role: Operations Analyst (IT Help desk)

Responsibilities:
Troubleshooting basic Desktops & Laptops problems on network.
Network printer setup & configuration.
Creation, deletion & administration of LAN accounts. Supporting password resets
& account lock outs for LAN.
Creation, deletion & administration of Mailboxes & Distribution list using
Exchange Administrator.
Process work request to create new shared directories & groups.
Process problems for Directory/ Printer permissions.
Process work requests for creating new user accounts, temp. Admin
Account, management groups on new application servers & application
installation.
Maintain Network Drive Mappings.
Worked with applications like Remedy, AS/400-Lynx.
Setup of I PASS & VPN clients on Desktops, Laptops & troubleshooting problems
with respect to dial up connections.

Environment: Active Directory, Ticketing Tool: Remedy, MS Exchange Server,

Windows XP, 2000
Reason for Leaving / GAP: Company operations shut down in India. Was pursuing
Dotnet course & Oracle Database Administrators course from NIIT.

Sutherland Global Services Inc. For HP Process Jun

2004 - Mar 2005

Role: Help desk Engineer

Responsibilities:
Supporting HP Pavilion desktop computers for any Hardware or Software
problems as well as Spy ware & Virus problems.
Internet problems: Dial-up / Cable connection. (Setup & troubleshooting)
Formatting the hard drive & re-installation of operating system.
Setup of printers & other peripheral devices.

Environment: Citrix, Ticketing tool: I Care, Windows XP

Reason for Change: Due to Night Shifts.

Educational Details:
B.E in Electronics from Rizvi college of Engg. Bandra (Mumbai
University)
SEM VII: 52.57%; SEM VIII: 54.87%;
Passed with Agg: 53.72% in March 2003
HSC (Science) from Sathaye College, Vile Parle (Mumbai University)
PCM: 84.00%
Passed with Agg 71.83% in March 1999
SSC from Parle Tilak Vidyalaya Eng. Medium High School, Vile Parle
(Mumbai University)
Passed with Agg. 68.00% in March 1997

Computer Skills:
Programming Language: ANSI C, C++, VB.NET, ASP.NET, C#.NET, ADO.NET.
Developing Enterprise Applications using .NET Framework (XML, VB.Net &
ASP.Net)
RDBMS: SQL-Server 2000 / 2005; Oracle 9i / 10g
Tools: Visual studio 2003, 2005.
Scripting & Technologies: VBScript, JavaScript, HTML, XML

Certifications & Courses:

Oracle 9i Database Administrator Certified Professional (OCP)
(Introduction to Oracle SQL 9i) Passed with 89% in Jun 2008
(Fundamentals of Database Administration I) Passed with 97% in Aug 2008
(Fundamentals of Database Administration II) Passed with 87.03% in Nov 2008
(Performance &Tuning) Passed with 100.00% in May 2009
Completed DOT NET Framework & OCP (DBA) course from NIIT.
Completed Oracle 10g PL/SQL Developer course from SQL Star Plus.

Operating Systems Known:

Windows 95 / 98 / ME / 2000 Professional / Windows XP Home/ Professional
Windows Server 2000 / 2003 Server
Solaris 10

Personal Details:
Name: Mr. Abhishek Arjun Mungekar
Date of Birth: 27th June 1981.
Marital Status: Married
Current Location: Mumbai
Languages Known: Marathi, English and Hindi. (Speak / Read / Write)
Hobbies: Outdoor Sports, Listening Music, Traveling, Trekking.

Place: Mumbai