CE00308-1 System Analysis and Design Page 1 of 6

1 INTRODUCTION
For this project, you will be required to put into practice the tasks associated with the
Systems Analysis and Design module. You should work in GROUPS OF THREE (3)
OR FOUR (4) for this project.

It is essential that individual members of the group realize their responsibility to their
peers and behave in a professional manner.

2 OBJECTIVES OF THE PROJECT

1. To identify the framework of activities associated with methodologies and describe
how the techniques are used together to develop a system.
2. To demonstrate, apply and document, to the appropriate standard, the key techniques
of analysis and design for the chosen paradigm.
3. To identify the key user interface issues required in a system design.

3 DELIVERABLES
Group Assignment (70%)
Each team should:
Analyze the existing system carefully as provided in the case study. In areas that lack
information, the team may make logical assumptions which need to be documented in
their reports.
Identify the problems in the existing systems and propose a solution.
Prepare a feasibility report. (Operational, Technical, Economical and Schedule)
o The schedule feasibility report should contain:
Workload matrix
Gantt chart and PERT Chart to be done using an appropriate project
management tool
o The operational feasibility should be discussed using PIECES framework
Compare some appropriate / related methodologies and suggest a suitable one for
developing the proposed system. Justify the selection.
Identify the breakdown of work associated with the chosen methodology which
would be undertaken. (Note: the tasks should be limited to the analysis and design
stage, i.e. not including the development / coding and stages thereafter).
Suggest with justification and apply appropriate techniques of determining user
requirements. Summarize the findings.
Demonstrate and apply TWO (2) paradigms of analysis and design specifically on
Object Oriented and Structured approaches.
Document each stage of the analysis and design to the appropriate standards.
Present the solution.

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Individual Assignment (15%)

Each team member / individual should prepare a formal documentation of and present the
physical design which was done by the individual with the appropriate explanation /
description of the design with regards to the finalized logical design
a critical evaluation of the assignment in terms of problems encountered and how
they were overcome, lessons learnt, etc. according to appropriate standards

Individual Presentation (15%)

Each team member / individual should:
Present his / her contribution of the solution for the Group Assignment
Marks awarded here would depend on Project Knowledge / Professionalism and
Contribution of the individual.

4 ADDITIONAL INFORMATION
Contribution
Students are reminded that this is designed to be a group effort. It is not therefore sensible
for every group member to be involved in every activity, though overall findings should
be discussed and agreed by the group as a whole. Each individual is required to attach
to his / her report a signed peer-to-peer evaluation form (to be provided by the
module lecturer). This form allows the individual to assess his / her peers contribution
to the project as well as illustrates the contribution of each team member. It should be
remembered that people who do not contribute to the exercise cannot reasonably expect
to get any marks from it.

Minutes of meetings
Each group is to regularly submit the minutes of meetings to the module lecturer. The
report should among other things contain details such as:
date, start time, end time and venue of the meeting
attendees / absentees with or without apology
reporting of previous meetings / outcomes / findings
details of discussion based on agenda / conclusions drawn
action list for group members
Hardcopies of the minutes of meeting need to be attached as appendices in the
documentation. Any difficulties / problems faced during the duration of the project such
as non cooperative members, etc. should be pointed out in the minutes.

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Documentation Standards
Project documentation should be complete
The project documentation should be at least of average standard in terms of
language, layout and flow.
The contents of the project documentation should be appropriately structured.
References should be accurate, relevant and up to date
References should be done using Harvards Name System of Referencing.
Diagrams / tables / graphs which have been used in the documentation should be
properly captioned.

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5 MARKING CRITERIA
Distinction (70% and above)
This grade will be assigned to work where the documentation is complete and describes
in detail, with little or no errors, the following components: introduction, feasibility study,
selection of methodologies, selection and application of investigation techniques and
analysis / logical design in accordance with excellent documentation standards. To obtain
this grade, the candidates individual assignment should show all techniques of
methodology applied with little or no errors. All deliverables of the individual component
should be coherent with detailed description to explain the diagrams. Overall
documentation standards for both the group project as well as the individual assignment
should be of excellent quality. In order to obtain a grade at this level, individuals should
be able to address all issues with regards to not only their own component of the module
but also be those of the other group members. Individuals contribution to the project, at
this level should be more than 70% and overall peer evaluation should indicate excellent
standards.

Credit (60% 69%)

This grade will be assigned to work where the documentation is complete and describes
briefly, with some errors, the following components: introduction, feasibility study,
selection of methodologies, selection and application of investigation techniques and
analysis / logical design in accordance with good documentation standards. To obtain this
grade, the candidates individual assignment should show all techniques of methodology
applied but some errors. All deliverables of the individual component should be coherent
with detailed description to explain the diagrams. Overall documentation standards for
both the group project as well as the individual assignment should be of excellent quality.
In order to obtain a grade at this level, individuals should be able to address most issues
with regards to not only their own component of the module but also be those of the other
group members. Individuals contribution to the project, at this level should be more than
60% and overall peer evaluation should indicate excellent standards.

Pass (40% - 59%)

This grade will be assigned to work where, most of the basic requirements of the
documentation listed above, such as introduction, feasibility reports, logical process
models, data dictionary are of adequate standard which is evident in the hardcopy of the
documentation. The physical design of the system in terms of the interactive screen
design and report maps adequately against the logical design presented in the
documentation. The documentation should be of adequate standard in terms of language,
layout and flow. Some accurate, relevant and up-to-date referencing was visible. Group
presentation of the team should have adequate visual aids with relevant information
presented and adequate coordination among group members. Individuals should display
an adequate level of professionalism and project knowledge. Peer-to-peer evaluation of
individuals contribution should be adequate.

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Fail (Below 39%)

This grade will be assigned to work where, most of the basic requirements of the
documentation listed above, such as introduction, feasibility reports, logical process
models, data dictionary are of poor standard which is evident in the hardcopy of the
documentation. The physical design of the system in terms of the interactive screen
design and report shows little or no mapping / linking with the logical design presented in
the documentation. The documentation is of poor standard in terms of language, layout
and flow. Minimal or no referencing was done. Group presentation of the team has poor
visual aids with irrelevant information presented and poor coordination among group
members. Individuals display on the average a poor level of professionalism and project
knowledge. Peer-to-peer evaluation of individuals contribution is poor.

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WAITERS ON WHEELS : COMPUTERIZED DELIVERY

TRACKING SYSTEM
Waiters on Wheels is a restaurant meal-delivery service started in 1997 by Sue and Tom
Bickford. The Bickfords both worked for restaurants while in college and always
dreamed of opening their own restaurant. But unfortunately, the initial investment was
always out of reach. The Bickfords noticed that many restaurants offer take out food, and
some restaurants, primarily pizzerias, offer home delivery service. Many people they met,
however, seemed to want home delivery service but with a more complete food selection.

Waiter on Wheels was conceived as the best of both worlds for Sue and Tom a
restaurant service but without the high initial investment. The Bickfords contracted with a
variety of well-known restaurants in town to accept orders from customers and to deliver
the complete meals. After the restaurant prepares the meal to order, it charges Waiters on
Wheels a wholesale price, and the customer pays retail plus a service charge and tip.
Waiters on Wheels started modestly, with only two restaurants and one delivery driver
working the dinner shift. Business rapidly expanded, and the Bickfords realized they
needed a customer computer system to support their business operations. They hired your
consultant firm to help them define what sort of a system they needed.

Sue described the current system as such When a customer calls in wanting to order, I
need to record it and get the information to the right restaurant. I need to know which
driver to ask to pick up the order, so I need drivers to call in and tell me when they are
free. Sometimes customers call back wanting to change their orders, so I need to get my
hands on the original order and notify the restaurant to make the change.

Tom continued, The drivers get the copy of the bill directly from the restaurant when
they pick up the meal, which should agree with our calculations. The drivers collect the
amount plus a service charge. When drivers report in at closing, we add up the money
they have and compare it to the records we have. After all drivers report in, we need to
create a deposit slip for the bank for the days total receipts. At the end of each week, we
calculate what we owe each restaurant at the agreed-to-wholesale price and send them a
statement and check.

Basic requirements :
Design a system which does some processing when events such as these occur :
a customer places an order either via telephone or via the company website.
a driver is finished with a delivery
a driver reports for work

The system should also produce information at some specific points in time for
example, when it is :
time to produce an end-of-day deposit slip
time to produce end-of-week restaurant payments
time to produce weekly sales reports

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