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Shariful has more than ten years of experience in SAP development including business analysis, solution
design, product testing, implementation and support of application software. He has deep expertise in in
SAP CRM 7 including WebUI design and enhancement, GenIL Programming, BOL Programming, WebUI
Customization and Navigation, Transaction Launcher, BSP, WebDynpro, SAP BRF plus, SAP Workflows.
He has extensive experience of implementing SAP CRM Service Module including integration with ISU
(Billing, Meter Reading and FI-CA) by Middleware and MDT (Master Data Template). Shariful was the main
solution architect for design of Customer Service Management, Contract Management including CRM Product
Enhancement and Campaign Management in multiple customer engagements. He architected the solution for
Product proposal, Quotation Management and Contract Management for Scottish Power. He played a crucial
role as Business Analyst that includes gathering business requirements, mapping into SAP and designing
the technical solution. He designed and delivered the solution compatible with UK regulatory laws as Price
Protection, Ofgem etc.
Shariful worked in integration of SAP with digital media which was a big win for IBM. He did the design and
coding to build up the integration of social media in SAP WebUI, so that call centre agent would have 360
degree view of the interaction in WebUI. As this part was delivered in agile mode, he built up a close relation
with Client to understand the business requirement and deliver the module very effectively.
Shariful's experience spans key industries as Energy & Utilities, Medical Instrumentation and IS Media. He
has got deep knowledge in Sales and Distribution, FI-CO, Asset Management, cProject, cFolder and ISU as
techno-functional.
Shariful played a key role in system stabilization in terms of measuring system performance. He did the coding
which are performance effective, modularized and scalable. Shariful proposes solution to client and implement
which has performance benefit to run the business by optimizing dialog module, background module and
parallel threading. He is the key contact point to client to optimize long running batch job and tune it accordingly
for business benefit.
Shariful is inclined on new age technology as SAP HANA, SAP FIORI, SAP UI5. He has an expert knowledge
of HANA views (Attribute Views, Analytic Views and Calculative Views), CDS programming, AMDP (ABAP
Managed Database Procedure), ADBC (ABAP Database Connectivity) for OPEN SQL. He has got a fair extent
of knowledge in SAP UI5 including Boot Strap, MVC and SAP FIORI to develop Transactional Apps, Factsheet
Apps and Analytic Apps with integration with SAP HANA Database. Shariful has deep technical knowledge in
OData service and integration with SAP FIORI.
Willing to relocate to: Sydney NSW - New South Wales
WORK EXPERIENCE
Business Partner
Contract Management - BADI, MADHYA PRADESH, IN - 2007 to 2007
CRM 2007 and integration with Digital Social Media-
For CRM 2007 worked on WebClient UI 7.0 including enhancement of component, BOL Programming, Process
Framework, transaction launcher, Action Profile, ERMS setting etc. Most of the CRM experience is in ISU
sector. Have wide spread knowledge in Business Partner, Product maintenance, Contract Management. Have
deep technical knowledge in WebUI including customization of Business role, Navigation Bar configuration
and ABAP enhancement of BOL, GeniL and BSP Component.
Worked on integration of Social Media, e.g, Facebook, Tweeter, LinkedIn with CRM WebUI. Built up service
from SAP to be consumed by Social Interaction and create interaction record in SAP to track all interaction
details with customer over social media
ABAP -
ABAP OOPs using global classes and local classes, event handling, GUI control
(ALV Grid Control, Tree Control, Text Edit Control).
Report writing, Module Pool, Smartforms, SAP Script, BAPI, BADI, BDC.
ALE/EDI/IDOC-
Configuration of ALE/EDI. Creating Basic Idoc type, extension of Idoc, segment, message type. Configuring
partner profile. Triggering Idoc from change pointer and message control. Processing inbound Idoc using
process code.
Workflow-
Triggering workflow from event or calling function module. Executing task based on BOR method or class
method.
Assignment History
Responsibilities:
Responsibilities:
Responsibilities:
Responsibilities:
Technical Lead for cFolder implementation from onsite - My job comprised of enhancing the BSP application
for cFolder, designing new screen layout for Place Holders, enhancing the notification functionality based
on roles of receiver and issuer of the notification, conversion program to upload document in cFolder from
Business Collaboration (Legacy System).
Technical Lead for technical solution for PS modules from onsite - My responsibility comprised of
the enhancement of Project and WBS element screen in CJ20N transaction, design Custom Cost Plan
(Functionality of CJ40 and CJ46) as per business requirement, triggering workflow on change status of the
WBS, designing different interface with different vendors
Technical Lead for designing and developing client specific module (LOANER) - Loaner is the unique
module specific to medical instrumentation Company. Functionality wise it comprises Kit Built (Handling Unit),
Replenishment, Audit and QA and billing. This is an Object Oriented module pool development with SD module
as back end. I was leading a team of 5 developers to design and develop the whole scenarios.
Technical Lead for implementation of CRM 2005 - Medtronic implemented SAP CRM 2005 to handle post
sales complaint. They regarded the implementation as GCH (Global Complaint Handling). I have worked
as project lead for this implementation. My responsibility was to design the technical solutions in PCUI,
implementing required BADIs and conversion of legacy data into SAP CRM.
Quality Reviewer of code - Medtronic Project had a resource pool to review the quality of deliverables. I
was part of the team, I used to review the codes for performance tuning and provide the solution for best
performance.
Apart from those deliverables, I provided training on different ABAP modules in organization level.
Client: IBM
Duration/Size: 10th January 2005 - 31st May
Role: Application Programmer.
Environment: SAP R/3 4.7
Description: IGA (IBM Global Account) supports IBM products and internal
applications and is the flagship project of IGSI. The Integrated Supply Chain (ISC) is IBM's most mature
transformation initiative and continues to break new ground in building the world's first and the most advanced
and cost-effective on demand supply chain to enable IBM to gain market share, grow revenue and profit,
improve cash flow, and enhance customer satisfaction. The entire program spans over multiple service lines
and involves a multitude of technology platforms. The PCD Transformation Project entails the systems, tools
and methodologies to improve IBM's Personal Computer Division's supply chain:
Responsibilities:
To design the End to End Business Flow.
Provide IT Post Production Support
Systems Analyst
ABP Pvt. Ltd - December 2005 to May 2006
Environment: SAP R/3
Description:
In ABP Pvt. Ltd. Business is run in SAP. When two new Business Areas were opened, the total configuration
for these two Business Areas were customized. It involves creation of new Business Areas, New material, new
Sales Group, new Pricing Condition, new
Software Engineer
ABP Pvt. Ltd - December 2002 to January 2005
1) Worked as System Executive
2) Involved in SAP SD implementation for ABP Pvt. Ltd.
3) Developed many critical objects for the business requirements.
Key Skills:
Skill sets in SAP:
EDUCATION