Construction

QA/QC
Software
Build it right the first time! Simplify your inspection
and punch list processes, and have the tools to
improve first time quality, safety, and on-time
delivery.
What is
FTQ?
What is FTQ?
FTQ is inspection, punch list, and reporting software for managing quality, safety,
and on-time delivery.

Why Use FTQ

With FTQ, you can:

Make cost-saving quality and safety improvements

Save time by simplifying your inspection and punch list processes
Reduce Risks permanent records documenting your due diligence
Hold responsible parties accountable
Improve communications between project personnel
Establish measurable quality and safety goals

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Inspection
Checklists Pre-loaded with Ready-to-Use Inspection Checklists
Youll have access to Over Ready-to-Use FTQ quality inspection checklists.
Use ours or easily create your own.

Faster than paper forms. Simply touch the checkpoints, add inspection data or notes
and your inspection is done. One button notification lets you notify vendors by email
or text message when problems are found.

Key Benefits It will help you

Save Time - No need to fill out the same Set Quality Expectations
project information each time you do a new Aid Communications Between
inspection Stakeholders
Reduce Risks Have a permanent record of Improve Accountability
completed inspections, tests, and conditions Identify Crews and Subcontractors
Increase Profits Improve quality, safety, and that Need Training
delivery with checkpoints for important tasks Choose Profitable Crews and
Collect Data for Reporting - Measurements, Subcontractors for Future Work
serial numbers, temperature, or any data you Prove Due Diligence for Quality and
choose to collect Safety Responsibilities
Easy Access Accessible from any
Mobile/Web browser whether in the field or in
the office
Simple to Create - Make new checklists by edit
existing checklists or using our checklist
template
Advanced - Vary checkpoints for the same
inspection task based on inspector type

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Punch Lists
Punch Lists with Pictures
Generate punch lists during an inspection or from unique issues found at any time.
Take a picture and mark it up. Immediately email to your vendor or save and send
later. Track it. Close it. Its fast. Its easy. Its done.

FTQ Punch List Key Benefits

Save time - No need to fill out the same project information each time you
do a new punch list
Easy to Create - Make punch lists from incomplete checkpoints on checklists or
create new punch lists any time
Add & Mark Up Pictures, Drawings & Documents FTQ adds your pictures and
documents to your punch lists. FTQ iPad App lets you mark them up
Convenient Note Dictation - FTQ mobile iOS apps lets you enter punch item
descriptions and notes by just talking to your iPhone or iPad.

Reasons to Use FTQ Punch Lists:

Notify responsible parties of issues

Communicate issues clearly with pictures and drawings
Document responsibilities with permanent electronic records vs. paper
Track Issues from Open to Close
Report on punch list statistics
Collect data for defect reduction

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Performance
Scoring
Performance Scoring
Performance scoring is a way of rating your satisfaction with the job. In other words,
how well the person doing the task has met your requirements.

Below is an example of how you might set up your performance scoring:

= % no problems
= minor problem
= major problem or - minor problems
= + minor problems or - major problems
= Excessive problems

Why Use Performance Scoring

Performance scores add an extra dimension to your checklists. They
Communicate your satisfaction with the job
Provide additional data for analysis
Allow you to keep checkpoints to a minimum
Turn a simple inspection system into a powerful quality improvement process
Think of your performance score as your grade. It reflects how well the job meets the
requirements of the task. Is the quality good; does it meet project specs/manufacturers
installation requirements? Was the task completed on time while taking all necessary safety
measure?
When inspectors do inspections, theyre looking at more than the checkpoints on their
checklists. Theyre evaluating the task using years of experience. Theyre referring to
specs, looking at drawings, and considering government regulations. If you were to try to
create a checklist that reflects all that your quality managers and superintendents would
consider, it would be long and tedious to use.
Using performance scores and notes is a very efficient and effective way to minimize the
number of checkpoints needed and still have the checklist reflect the end result you expect.
Performance scores turn a simple inspection checklist process into a powerful quality
improvement process.
How to Use Performance Scores to Improve Quality
Performance scoring is part of the CHECK in the PLAN, DO, CHECK, ACT cycle. You are
checking to see how closely the work meets your expectations. Using performance scores
provides feedback to those doing the work. With feedback, the right crews and subcontrac-
tors will make improvements to their work. Over time, youll see which crews and subcon-
tractors are responsive. And, you can award work based on performance.
FTQ dashboards and reports will show you performance trends by vendor, subcontrac-
tor, or crew. Scores add data for your overall analysis so that you can ACT (part of the
PDCA cycle).

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Field Data
Collection Field Data Collection
When you need to add measurements, equipment readings, or other information, you
can use the data field at then end of each checkpoint.
Once entered, you can print the data out onto
your own pre-formatted reports such as
company forms or compliance documents.

What are Data

Collection Fields
Data collection are general purpose text fields from which you can output the data to
custom formatted reports. And, theres one at the end of each checkpoint on your
checklists.

Benefits of Data Collection Fields

Data collection fields let you use checklists for more than passing or failing a list of
checkpoints.

Use them to:

Create custom formatted reports such as USACE Daily CQC Reports or

pre-formatted company reports
Combine data fields from multiple checklists by multiple people to create one
complete document
Improve clarity on checkpoint reports when analyzing most common failures or
missed checkpoints
Input observations such as weather conditions, equipment serial numbers, and
measurements
Add a note specific to the associated checkpoint
Communicate a problem regarding a failure or missed checkpoint

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Checklist
Pictures Checklist Pictures
Adding pictures to your checklists improves communications and lets your field
personnel know your priorities and expectations. By showing the correct end results
that you expect, youll improve awareness and reduce the occurrence of defects.

Why Use Pictures on Checklists?

FTQ lets you add pictures to the bottom of your checklists.
Adding pictures lets you:
Show inspectors where to focus their attention
Stress new installation techniques
Highlight top-priority issues
Display correctly done work
Emphasize problems to avoid

How to Use Inspection Checklist Pictures to Improve Quality

Adding picture to your inspection checklists is part of the PLAN in the PLAN, DO,
CHECK, ACT cycle of improving quality. In planning, youll identify your quality
improvement priorities and using pictures on your inspection checklists helps you
communicate those priorities and places emphasis on your quality goals.

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Dashboards
and Reports Dashboards and Reports
Improving quality is a continuous process. Your dashboards and reports let you know
how your process is going and where, whether, and when you need to make
changes.

Features
Dashboard Reports track KPIs (Key Performance Indicators)
On-demand Reports view online or download to pdf
Automatically Emailed Reports keep everyone informed with scheduled reports
emailed weekly and monthly reports
Wide-variety of Reports Choose from a large selection of standards reports with
filters for vendor, task, and project or community
Import/Export Data Create custom reports by combining data from FTQ with
data from other sources

How to Use Dashboards and Reports to Improve Quality

Analyzing how well you are meeting your goals is essential to improving quality. As
such, its also an important part of the PLAN, DO, CHECK, ACT cycle. FTQ
Dashboards and Reports give you the information you need to see whats working
and whats not.

Having a healthy quality management system means everyone needs to participate

in the process. In addition to showing you whether your quality is improving, youll
also see how well subs and superintendents are following your system. So youll
know who should get praising and who should get training or reminding.

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Features-
Multiple Multiple Inspector Types
Inspector
Types Different Inspectors can inspect the same task, yet may have different reasons for
doing their inspections. Thats why, with FTQ, your different inspector types can
each have different checkpoints, data fields, and scoring.

What are Inspector Types

Anyone who has a stake in the outcome of your project can be an inspector. FTQ
lets you create checklists based on inspector type.

Youll be able to set single or multiple inspector types for each of your system users
depending on the role or roles they play.

Inspectors may include:

Superintendents Owners or owner representatives
Quality Managers rd party such as code officials, customers, or
Safety Managers testing labs
Subcontractors
Why Use Different Inspector Types

Different inspector types have different roles for evaluating the same tasks. Therefore,
the checklists they use should have different checkpoints. Obviously, quality inspec-
tors and safety inspectors will be evaluating different aspects of a task. But, what
about different quality inspectors or different safety inspectors?

They too can play different roles in the evaluating the same tasks. For example,
subcontractors self-inspecting their work may have different checkpoints than your
quality manager or superintendents. Scoring is also an area where you may want
variations.

How to Use Different Inspector Types to Improve Quality

Inspecting is part of the CHECK in the PLAN, DO, CHECK, ACT cycle. Having a
variety of source data (i.e. data from multiple inspectors) helps you make better
decisions moving forward. FTQ lets you combine data from multiple sources
(whether within or outside of your company) to get a complete picture.

If you use third party inspectors, they can sign on to FTQ and access their own
checklists. Or, you can import information into FTQ from their inspection systems.
You can also import customer satisfaction data into FTQ. Using FTQ dash-
boards and reports, youll have the information you need to ACT.

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

Who &
What?
Who is FTQ For?
All construction companies such as:

Home Builders
General Contractors
Subcontractors
Construction Management Companies
Owners/Representatives

What Installation is Required?

Its a hosted, cloud-based software system. So

No installation required
Use with any browser
No programming required
Downloadable app for iPhone, iPad, or Android

It runs on all Web-enabled computer devices such as iPads and iPhones,

Tablet PCs and Androids, Standard Office or Notebook Computers

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com

FTQ-
Pricing Pricing
Subscription pricing ranges between $/mo. and $/mo. and is based on number
of users and inspection volume. Phone and email support as well as online training
videos and documentation is included with all subscriptions. Please call --
for additional information and a price quote.

Schedule a Demo
First Time Quality, LLC
Harewood Ln.
Crofton, MD

Support Hours
a.m. to p.m. ET
We try to accommodate after hours support calls

Phone: --
Email: Support@FTQ.com
Web: http://FTQ.com

Contact Us to Schedule Your Demo Today!

Copyright | First Time Quality, LLC | Phone: -- | Email: Support@FTQ.com