Professional Documents
Culture Documents
Configuration Manual
Ascom i62 VoWiFi Handset
Contents
1 Introduction .................................................................................................................... 0
1.1 Abbreviations and Glossary .................................................................................... 1
1.2 Functionality matrix ................................................................................................ 3
2 Pre-Installation............................................................................................................... 4
2.1 VoWiFi System IP addresses ................................................................................... 4
5 Maintenance ................................................................................................................. 15
5.1 Handset ................................................................................................................. 15
5.1.1 Configure Spare VoWiFi Handsets without a Number in Large Systems ..... 15
5.1.2 Upgrade Handset Software .......................................................................... 16
5.1.3 Upgrade Software OTA via TFTP................................................................... 16
5.1.4 Upgrade Software via PDM........................................................................... 17
5.1.5 Upgrade Software Over the Air (OTA) via Centralised Device Management
(IMS3) ............................................................................................................. 17
5.1.6 Recapture the Earlier Software..................................................................... 17
5.1.7 Upgrade Handset Functionality using License ............................................. 17
5.1.8 Perform a Factory reset ................................................................................ 20
5.2 Replacement of VoWiFi Handsets ......................................................................... 21
5.2.1 Replacement Procedure Choice..................................................................... 21
5.2.2 Replacement of Handset with IMS3 ............................................................. 21
6 Handset Configuration................................................................................................. 28
6.1 Select Network ...................................................................................................... 28
6.1.1 Change Active Network ................................................................................ 28
6.1.2 Change Name of Network............................................................................. 28
6.2 IP Address Settings ............................................................................................... 28
6.2.1 Automatic IP Address Settings..................................................................... 28
6.2.2 Static IP Address (Manual) Settings............................................................. 29
6.3 Network Settings .................................................................................................. 29
6.3.1 SSID ............................................................................................................... 29
6.3.2 Voice Power Save Mode................................................................................ 29
6.3.3 World Mode Regulatory Domain .................................................................. 30
6.3.4 Radio and Channel Selection ........................................................................ 30
6.3.5 Transmission Power...................................................................................... 31
6.3.6 IP DSCP for Voice/Signalling ......................................................................... 32
6.4 Security Settings ................................................................................................... 32
6.4.1 Open.............................................................................................................. 32
6.4.2 WEP 64/128-bit Key .................................................................................... 32
6.4.3 WPA-PSK & WPA2-PSK ................................................................................. 32
6.4.4 802.1X with EAP-FAST ................................................................................. 33
6.4.5 802.1X with PEAP-MSCHAPv2 ..................................................................... 33
6.4.6 EAP-TLS......................................................................................................... 33
6.5 Handset Settings................................................................................................... 33
6.5.1 Automatic keylock ........................................................................................ 35
6.5.2 Phone lock..................................................................................................... 35
6.5.3 Audio adjustment ......................................................................................... 35
6.5.4 Headset Configuration.................................................................................. 35
6.5.5 In Charger Behaviour .................................................................................... 36
6.5.6 Configure Profiles ......................................................................................... 37
6.5.7 Hide Missed Call Window.............................................................................. 38
6.5.8 Battery Warning ........................................................................................... 38
6.5.9 Shared Phone................................................................................................ 38
6.5.10 Prevent Handset Switch off ....................................................................... 38
6.5.11 Uploadable Language................................................................................. 39
9 Administration ............................................................................................................. 61
9.1 Admin Menu Tree .................................................................................................. 61
9.2 Quick Access to the VoWiFi Handsets Device Information................................... 62
9.3 LED indications ...................................................................................................... 63
10 Troubleshooting ......................................................................................................... 64
10.1 Fault Symptoms .................................................................................................. 64
10.2 Display Information............................................................................................. 65
10.3 Troubleshooting from the VoWiFi Handset Internal Web Administration Page 68
1 Introduction
This document is a guide for installing, configuring and maintaining functionality of the
Ascom i62 VoWiFi Handsets.
The Ascom Voice over Wireless Fidelity (VoWiFi) system provides wireless IP-telephony,
messaging and alarm functions to enterprise LANs. Using third-party WLAN products as well
as in-house developed hardware and software, the system enables data and voice
transmission together with seamless roaming.
Switch to IP Backbone/LAN/Internet
VoIP Gateway
AP
AP
PBX IP-PBX
VoWiFi Handset
1. Figure
This document is intended as a guide when installing the Ascom i62 VoWiFi Handset in a
VoWiFi system. The document describes the settings needed to make the VoWiFi Handset
function in a VoWiFi system and is relevant to the following personnel:
System Administrator
Service Technician
First configuration is done using the Portable Device Manager (PDM). In small systems
where it is possible to collect all VoWiFi Handsets to update settings, daily maintenance is
also done by using the PDM. In larger installations, the Device Manager in the Messaging and
Services application (IMS3) makes it possible to administrate the VoWiFi Handsets centrally
via a web interface without the need to collect the VoWiFi Handsets.
The VoWiFi Handset behaviour can be customized to suite each user profile.
It is recommended that the reader has basic knowledge of the Ascom VoWiFi system and
basic knowledge of VoWiFi Handset registration in the PBX.
UP 6 User Presence (value between 0-7). Wireless QoS at the MAC Layer.
VoIP Voice over IP.
VoWiFi Wireless version of VoIP and refers to an IEEE 802.11a, b, g and n
network.
VoWLAN Voice over WLAN.
WEP Wired Equivalent Privacy.
Wi-Fi Wireless Fidelity. Has become a name for wireless LAN networks.
Originator is Wi-Fi Alliance.
WLAN Wireless Local Area Network. Refers to an IEEE 802.11a, b, g and n
network.
WMM Wi-Fi Multimedia. A Wi-Fi Alliance interoperability certification, based
on the IEEE 802.11e standard. Provides basic QoS features to IEEE
802.11 networks.
WPA/WPA2 Wi-Fi Protected Access 2. Security method based on 802.11i standard
for wireless networks (data protection and network access control).
The three versions Talker, Messenger and Protector use the same hardware and software,
and features are enabled by licensing. The Talker version is an unlicensed VoWiFi Handset
with basic functionality, and the Messenger and Protector versions are licensed VoWiFi
Handsets with additional functionalities such as messaging and alarm, respectively.
2 Pre-Installation
Before installing VoWiFi Handsets in a VoWiFi system, make sure that all equipment is
available. It is recommended to set up chargers and charge the VoWiFi Handset batteries
before installation, and to have a number plan available for the VoWiFi Handsets. Also be
sure that the IP addressing plan is set up to support the amount of VoWiFi Handsets to be
deployed.
We assume that the VoWiFi system is installed including some or all of the following
components (depending on system configuration):
VoIP Gateway. This is the gateway for ISDN primary rate interfaces (PRI) in the Ascom
VoWiFi. It serves as a link between traditional telephony and VoWiFi telephony.
DHCP Server. A DHCP server allows devices to request and obtain an IP address from a
server which has a list of addresses available for assignment. If the WLAN does not have
access to a DHCP server, a list of static IP addresses is necessary.
Portable Device Manager. The PDM is used for administration and programming of the
VoWiFi Handsets. All settings and updates are in this case done via the DP1 Desktop
Programmer cradle connected over USB.
IMS3. The IMS3 handles all communication between thepackageinfo.inf WLAN and its
built-in Device Manager. Before installing the VoWiFi Handset make sure the IMS3 IP
address is available.
For effective administration of a VoWiFi system with several VoWiFi Handsets, it is required
to have both a PDM and a Device Manager included in the IMS3. In this case, the PDM is only
used to allow the VoWiFi Handset to access the WLAN system. All other settings and
updates are done with the Device Manager in the IMS3.
The ESS might be used for setting up personal login accounts to the Device Manager in the
IMS3. The ESS is also used for advanced messaging management.
The PDM enables configuration of one VoWiFi Handset at the time inserted in the Desktop
Programmer (DP1) connected via USB to the administrators computer.
It is also possible to upgrade the VoWiFi Handsets software via an TFTP server1 and is
recommended for software upgrade over-the-air (OTA) in small systems when no IMS3 is
available.
3.1 PDM
The PDM runs on a PC and is used for configuring the VoWiFi Handset as follows:
Connect a DP1 Desktop Programmer cradle via USB to the computer running PDM.
Start PDM.
Place the VoWiFi Handset in this cradle connected to PDM.
For instructions on how to install and use the PDM, see Installation and Operation Manual,
Portable Device Manager (PDM), TD 92325EN.
PDM
2. Figure
1. If TFTP server is used, it is only possible to upload software to the VoWiFi Handset. Additional configuration, such as
parameter settings, is performed via PDM or the Device Manager in IMS3.
3.2 IMS3
The IMS3 runs on an ELISE3 module.
For instructions on how to use the IMS3, see Installation and Operation Manual, IMS3,
TD 92762EN.
3.2.1 Over-the-Air
There is no external equipment needed besides the Device Manager in IMS3 and VoWiFi
system. Please proceed with 4 Installation of VoWiFi Handsets on page 8.
Ascom
VoWiFi
System
IP AP Access Point
3. Figure
It is recommended to use the Device Manager in IMS3 to install and maintain VoWiFi
Handsets in a large network. The reason is that it enables to install, upgrade and configure a
large amount of VoWiFi Handsets simultaneously. Another benefit is that the collection of
the VoWiFi Handsets from the user is not needed due to configuration is performed over the
air (OTA). The VoWiFi Handset must first be configured in the PDM to access the IMS3 later
on. See Installation steps in large VoWiFi Systems using IMS3 and PDM.
The PDM enables administration of one VoWiFi Handset at the time inserted in a Desktop
Programmer (DP1) connected via USB to the administrators computer. See Installation
steps in small VoWiFi Systems using PDM.
Note: If the VoWiFi Handset to be installed must use certificate to access a WLAN, follow the
instructions in chapter 4.2 Installation without Central Device Management (IMS3) on page
11.
These WLAN settings are common network settings for all VoWiFi Handsets.
1 Create templates in the Device Manager in IMS3; one with network settings and
another with common settings.
2 Create Numbers and apply the templates.
3 Create a template with identical network settings in the PDM.
See 4.1 Installation with Central Device Management (IMS3) on page 8 for more
information.
1 Create Numbers.
2 Create one template for all settings in the PDM.
See 4.2 Installation without Central Device Management (IMS3) on page 11 for more
information.
Create one template that contains the network parameters (also include the security
settings). Besides the network parameters, additional parameters might also be set, for
example VoIP settings and IP address to IMS3. The template must be created to prevent
the IMS3 from restoring the parameters to default during the first synchronization.
Note: Only select the parameters that are changed, if all parameters are selected the system
performance decreases.
2 Click Device Manager. You might be prompted to log on the Device Manager.
3 Select the Templates tab and click New. The New template window is opened.
4 In the Device type and Parameter version drop-down lists, select the corresponding
device type and parameter version to use, respectively.
5 In the Name field, enter a descriptive name of the template.
6 Click OK.
7 Set the following network parameters:
Network settings1 (located under Network > Network A, B, C, or D)
VoIP settings2 (located under VoIP)
Syslog settings3 (if any) (located under Device > General)
Unite settings4 (located under Device > Unite)
8 Click OK to save the template.
Tip: See Appendix A for tip on how to work with templates when using both PDM and IMS3.
Create another template with the common VoWiFi Handset settings applicable to all VoWiFi
Handsets (exclude the parameters and security settings configured in the Network
template). This template contains for example, hidden menu items in the display, certain
level of ring signal and vibrators.
Note: Only select the parameters that are changed, if all parameters are selected the system
performance decreases.
Create a range of Numbers and apply the templates previously created in the IMS3.
IMPORTANT: Do not add numbers already used because these VoWiFi Handsets already
exist in the system although not saved in the Device Manager in IMS3. The Device Manager
will overwrite the existing parameters in the VoWiFi Handset.
Note: The parameter version of the template must be equal to or less than the selected
parameter version.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. For example VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter Syslog must be enabled in order to set the Syslog IP address.
4. IIP address and password (if any) to the IMS3.
4 In the Device Type and Parameter version drop-down lists, select the device type and
the parameter version to use, respectively. Note: The device type and parameter
version must match the VoWiFi Handsets to be used to apply the template.
5 In the Prefix field, enter the numbers prefix (if needed).
6 Create a range of numbers by selecting the Range option. Enter the start call
number and the end call number in the fields, respectively. Click OK.
Note: The maximum range that can be added at a time are 100 numbers.
7 Apply the network settings template to the selected VoWiFi Handsets. See 4.4.2
Apply a Template to a Handset with a Number on page 13.
8 Apply the common settings template to the selected VoWiFi Handsets. See 4.4.2
Apply a Template to a Handset with a Number on page 13.
9 Close the IMS3.
In a factory delivered VoWiFi Handset, the WLAN settings are not configured that is required
to access the IMS3. Using the PDM allows the VoWiFi Handset to be primed with the WLAN
parameters and allows it to log in to the Device Manager in IMS3 for future management
over the air.
Create a template with the basic network settings and IP adress to IMS3. This template is
only used once for each VoWiFi Handset since it must access the WLAN and then log on the
Device Manager. After log in, the settings in the VoWiFi Handset are changed according to
the templates in the Device Manager in IMS3.
Settings that were stored for the VoWiFi Handset in the Device Manager in IMS3 will now be
downloaded to the VoWiFi Handset. This can, for example, be unique soft- or hotkeys that
have been prepared earlier. When the settings have been downloaded to the VoWiFi
Handset, it might be restarted depending on the parameter changes.
The synchronization is in this case not handled automatically by the system when a VoWiFi
Handsets parameters are changed in the PDM. When the parameters have been changed in
PDM, each VoWiFi Handset must be placed in the DP1 cradle connected to the
administrators computer in order to synchronize the parameters with the VoWiFi Handset.
The number and parameter settings saved in the PDM will now be synchronized with the
VoWiFi Handset. In addition, the VoWiFi Handsets Device ID will also be synchronized with
the number in the PDM.
If certificates must be used to access a VoWiFi system, also perform the steps 14 - 19.
14 In the Numbers tab, right-click the VoWiFi Handsets number and select Edit
certificates. An Edit certificate window opens.
15 In the Root tab and Client tab, click Edit and select the certificates to import. Click
Close.
16 In the Numbers tab, right-click the VoWiFi Handsets number and select Edit
parameters.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter Syslog must be enabled in order to set the Syslog IP address.
Repeat the steps 11-13, 20 (if needed, perform the steps 14-19) for all VoWiFi Handsets.
Note: It is only possible to configure the basic settings via the Admin menu.
Once the Admin menu is accessed it is reachable from the menu "Calls".
2 Set the following parameters:
Network settings1 (located under Network setup)
VoIP settings2 (located under VoIP)
Unite settings3 (if any) (located under Unite)
Syslog settings4 (if any) (located under Syslog)
Templates enables configuration of all aspects of a VoWiFi Handset from sound volume to
keypad shortcuts.
Your supplier can provide example templates for different PBX:s. The VoWiFi Handset will
have full functionality towards the PBX even without such a template. By using such a
template, though, the VoWiFi Handset will be customized for that PBX with menu options
for PBX specific functions.
1. All required system settings for the WLAN. For example SSID and Security mode
2. VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. IP address and password (if any) to the IMS3.
4. The parameter Syslog must be enabled in order to set the Syslog IP address.
The parameters that are not part of the template will be left unchanged on the VoWiFi
Handset. The parameter version of an installed VoWiFi Handset is visible under the Numbers
tab or the Devices tab.
4 Click OK.
5 Select the checkbox of each parameter that you want to be part of this template and
enter the proper value.
6 Click OK to save the template.
Note: If several VoWiFi Handsets shall be selected, they must be of the same device type
and have the same parameter version.
Only templates with a parameters version matching the selected VoWiFi Handsets will be
shown. Select the template you want to apply and click OK.
The template is applied. The number of parameters in the template will affect the time it
takes to apply the template to the selected VoWiFi Handsets.
When looking at a VoWiFi Handset under the Numbers tab, the column Last run template
will show the name of the most recently applied template.
Tip: It is also possible to apply a template on several VoWiFi Handsets of the same device
type simultaneously using the Baseline function, see Installation and Operation Manual,
IMS3, TD 92762EN. This function cannot be used to download certificates to the VoWiFi
Handsets.
Note: This feature is only applicabIe for the PDM. However, in the Device Manager in IMS3, it
is possible to apply a template to a VoWiFi Handset without a number using the Baseline
function. The Baseline function or a template cannot be used to download certificates to the
VoWiFi Handsets. See Installation and Operation Manual, IMS3, TD 92762EN.
Only templates with a parameter version matching the selected VoWiFi Handset will be
shown.
The template is applied. The number of parameters in the template will affect the time it
takes to apply the template to the selected VoWiFi Handset.
It is possible to save all settings of a VoWiFi Handset as template. Note that this does not
include contacts, certificates and other personal data. The template will only contain
configuration data.
This template can be used as a backup if you want to restore the configuration of the
VoWiFi Handset at a later stage or as a template that can be applied to a number of VoWiFi
Handsets.
After installing and saving a VoWiFi Handset, it will be synchronized each time it is
connected to the PDM. The synchronization transfers parameter changes between the
VoWiFi Handset and the PDM and vice versa as follows:
If a parameter has been changed in the VoWiFi Handset, it will be transferred to the
PDM/IMS3.
If a parameter has been changed in the PDM/IMS3 while the VoWiFi Handset was
disconnected, it will be transferred to the VoWiFi Handset.
If the same parameter has been changed in both the PDM/IMS3 and the VoWiFi Handset,
the value in PDM/IMS3 will be transferred to the VoWiFi Handset.
It is possible to configure a VoWiFi Handset without saving it in the PDM. An unsaved VoWiFi
Handset do not have the symbol in the Saved column. The settings in the VoWiFi Handset
can be synchronized and saved in the PDM later on. However, it is recommended to save the
VoWiFi Handset in PDM if backup is needed. For example when a VoWiFi Handset needs to
be replaced.
5 Maintenance
5.1 Handset
In an existing VoWiFi system it is important to be able to replace VoWiFi Handsets, install
new VoWiFi Handsets and exchange faulty VoWiFi Handsets. The recommended procedure
is to use a template with basic network settings for log in, created in the PDM, and then get
the rest of the settings that were created by the templates in Device Manager in IMS3.
Another important matter is to be able to upgrade system parameters and security settings
in the VoWiFi Handsets. These upgrades are preferably done in the IMS3 if available.
If you want to install new VoWiFi Handset, see 4.1 Installation with Central Device
Management (IMS3) on page 8.
If you want to create spare VoWiFi Handsets to be used when broken VoWiFi Handsets
need to be replaced later on, see 5.1.1 Configure Spare VoWiFi Handsets without a
Number in Large Systems.
If you want to install new VoWiFi Handset, see 4.2 Installation without Central Device
Management (IMS3) on page 11.
If you want to replace a broken VoWiFi Handset, see 5.2.4 Replacement of Handset with
PDM Only on page 24.
Create a Template
1 Open PDM.
2 Select the Templates tab and click New. The New template window is opened.
3 In the Device type and Parameter version drop-down lists, select the matching device
type and parameter version for the spare VoWiFi Handset to use, respectively.
4 In the Name field, enter a descriptive name of the template.
5 Click OK.
6 Set the following network parameters:
Network settings1 (located under Network > Network A, B, C, or D)
VoIP settings2 (located under VoIP)
Syslog settings3 (if any) (located under Device > General)
Unite settings4 (if any) (located under Device > Unite)
7 Click OK to save the template.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. For example VoIP protocol, Gatekeeper IP address or SIP proxy IP address used to access the PBX.
3. The parameter Syslog must be enabled in order to set the Syslog IP address.
4. IIP address and password (if any) to the IMS3.
Only templates with a parameter version matching the selected VoWiFi Handset will be
shown.
The template is applied. The number of parameters in the template will affect the time it
takes to apply the template to the selected VoWiFi Handset.
5 Switch off the VoWiFi Handset when User name and Password are displayed.
Tip: If the VoWiFi Handset shall replace a broken VoWiFi Handset, continue with 5.2.2
Replacement of Handset with IMS3 on page 21.
Note: Pay attention to the software Release Notes before changing the software.
The software in the VoWiFi VoWiFi Handset can be upgraded either Over the Air (OTA) via
the TFTP, the PDM by USB cable, or OTA via Centralised Device Management (IMS3).
Software upgrade OTA via TFTP is used in small VoWifi systems and is recommended to use
if no IMS3 is available. The benefit is that the VoWiFi Handsets do not need to be collected
by the administrator since the software upgrade is peformed over the air.
In order to upgrade the software via TFTP, the following must be done:
1 If needed, the VoWiFi Handset must be configured in PDM to access a TFTP server, see
Configure Access to the TFTP Server.
Tip: It is recommended to configure the TFTP servers IP address when installing the
VoWiFi Handsets. See 4.2 Installation without Central Device Management (IMS3) on
page 11.
2 If needed, a new software information file (packageinfo.inf) and a software (.bin) file
must be uploaded to the TFTP server. These files are provided by your supplier. See
the manual for the TFTP server used for more information on how to upload files.
3 The VoWiFi Handset must be restarted. When the VoWiFi Handset has been
restarted, it connects to the TFTP server and downloads the software information file
(.inf) that contains information about the software version. If the software version
differs from the VoWiFi Handsets software version, the VoWiFi Handset will
download the software file (.bin) from the TFTP server. The VoWiFi Handset will be
restarted when the software upgrade is performed.
6 In the Software TFTP IP address field, enter the IP address to the TFTP server.
7 Click OK.
Software upgrade via PDM is used in small VoWiFi systems or when IMS3 is not available.
The VoWiFi Handsets need to be collected by the administrator due to the software upgrade
is performed via the Desktop Programmer DP1 connected to PDM.
5.1.5 Upgrade Software Over the Air (OTA) via Centralised Device Management (IMS3)
Software upgrade via IMS3 is used in large VoWiFi systems. The benefit is that the VoWiFi
Handsets do not need to be collected by the administrator due to the software upgrade is
peformed over the air (OTA).
Tip: It is also possible to upgrade several VoWiFi Handsets of the same device type
simultaneously using the Baseline function in the IMS3. See Installation and Operation
Manual, IMS3, TD 92762EN.
The VoWiFi Handset stores two software versions which makes it possible to force the
VoWiFi Handset to jump back to the earlier software. This feature shall be used if the current
software does not work properly.
Note: The VoWiFi Handset must be switched off to be able to load the earlier software.
Press and hold the keys 7 and 8 and press On/Off key at the same time. The VoWiFi
Handset loads the earlier software and will keep it as long it is not restarted.
Use this option if the PDM has an Internet connection to the License Server.
Use this option if the PDM has no Internet connection to the License Server. A product
information file (.XML) must first be exported from the PDM, and then imported to the
License Web.
Use this option if the serial numbers of the VoWiFi Handset cannot be exported to a file due
to a PDM is not in use. The serial number(s) must be manually entered in the License Web to
get the corresponding license key for the VoWiFi Handset. The license key must also be
manually entered in the VoWiFi Handset. See the online help on the License Web or the
Function Description, Product Licensing Overview, TD 92677GB for information on how to
get a license key.
Tip: If several VoWiFi Handsets shall be upgraded, it is recommended to use License upgrade
using import/export on page 18.
The license key is added via the Admin menu in the VoWiFi Handset, see 9.1 Admin Menu
Tree on page 61 for information on how to activate the Admin menu.
Tip: It is also possible to press *#35# in idle mode for quick access to the Enter license key
menu.
If the license key is valid, a dialog window License key accepted is shown. The VoWiFi
Handset will now be restarted.
If the VoWiFi Handset has been updated to a new device type (that is i62 Messenger or
i62 Protector), both the new device and the old device are displayed in PDM. The old device
has to be manually removed.
Move License
Prerequisites: A PDM or Device Manager that supports the move license function, and a
connection to the license server.
When a factory reset is done on a VoWiFi Handset, all configuration settings will be restored
to default values; PBX subscriptions, contacts, messages, downloaded language, certificate
etc. will be removed. The software and licenses will be left intact.
1 To activate the Admin menu, select Menu > Settings and enter 40022.
2 Select Factory Reset.
3 A Reset portable? window appears, press Yes. The VoWiFi Handset will be
restarted.
If you have IMS3 and already have applied the network template to the spare VoWiFi
Handset(s) to log on it later on, see 5.2.2 Replacement of Handset with IMS3.
If you have both PDM and IMS3, and need to apply the network template to the spare
VoWiFi Handset(s) to log on it later on, see 5.2.3 Replacement of the Handset with PDM
and IMS3.
If you only have PDM, see 5.2.4 Replacement of Handset with PDM Only.
User parameters
Contacts (entered by the user)
Call list
Messages
Company phonebook
Downloaded language
Certificates
Licenses1
If the broken VoWiFi Handset and the spare VoWiFi Handset have the same device type
and functionality license, see Replace without Move Licenses in IMS3.
If the broken VoWiFi Handset and the spare VoWiFi Handset have not the same device
type and/or functionality license. The license must be moved to the spare VoWiFi
Handset, see Replace and Move Licenses in IMS3 on page 22.
1. A VoWiFi Handsets license(s) can be moved to an unlicensed VoWiFi Handset (Talker) if following the replacement
instructions in Replace and Move Licenses in IMS3 on page 22.
Both the broken VoWiFi Handset and the spare VoWiFi Handset must be of the same device
type and have same functionality license.
1 In both VoWiFi Handsets, press *#34# in idle mode and select License to check
that they have same device type and licenses.
If the login screen is displayed in the spare VoWiFi Handset, press Info and select
License.
2 If the broken VoWiFi Handset is online in the Device Manager, switch off the VoWiFi
Handset to make it offline.
3 Take a spare VoWiFi Handset prepared with the network settings (including the IP-
adress to the IMS3).
4 Enter the Number and leave the password blank. Press Login.
The spare VoWiFi Handset is automatically updated from the IMS3 and might be restarted
depending on the changed settings. The last stored settings for the broken VoWiFi Handset
in the IMS3 has been transfered to the spare VoWiFi Handset.
The broken VoWiFi Handset and the spare VoWiFi Handset do not have the same device
type and/or have the same functionality license.
In order to move the licenses to the spare VoWiFi Handset, it must be an unlicensed Talker.
To check that the VoWiFi Handset is unlicensed, press *#34# in idle mode and select
License . Only i62 Talker must be displayed here.
1 Make sure that the broken VoWiFi Handset is saved in the Device Manager (indicated
by a in the Saved column. If not, in the Numbers tab, right-click the broken VoWiFi
Handset and select Save.
2 Switch off the broken VoWiFi Handset to make it offline in the Device Manager.
3 Take an unlicensed spare VoWiFi Handset (Talker) prepared with the network
settings (including the IP-adress to the IMS3).
4 Enter the number and leave the password blank. Press Login. The VoWiFi Handset
is now online in the Device Manager.
5 Make sure that the spare VoWiFi Handset is saved in the Device Manager (indicated
by a in the Saved column. If not, in the Numbers tab, right-click the spare VoWiFi
Handset and select Save.
6 Switch off the spare VoWiFi Handset to make it offline in the Device Manager.
7 Switch on the broken VoWiFi Handset to make it online in the Device Manager.
8 In the Device Manager, select the Licenses tab.
9 Right-click the broken VoWiFi Handset and select Move license....
10 In the Move license window, select the Talker that should receive the license. Press
OK.
11 The broken VoWiFi Handset restarts and has now become a Talker. Switch off the
broken VoWiFi Handset to make it offline in the Device Manager.
12 Switch on the spare VoWiFi Handset to make it online in the Device Manager.
13 In the Device Manager, select the Licenses tab. Right-click the spare VoWiFi
Handset and select Refresh.
The spare VoWiFi Handset is automatically updated from the IMS3 and restarted. The last
stored settings and licenses for the broken VoWiFi Handset in the IMS3 has been transfered
to the spare VoWiFi Handset.
If the spare VoWiFi Handset to be used must be factory reset or no network template has
been applied, a PDM is needed to apply the network template to the spare VoWiFi Handset.
When the network template is added, the VoWiFi Handset can log on to the Device Manager.
If the broken VoWiFi Handset and the spare VoWiFi Handset have the same device type
and functionality license, see Replace without Move Licenses using PDM and IMS3.
If the broken VoWiFi Handset and the spare VoWiFi Handset have not the same device
type and/or functionality license. The license must be moved to the spare VoWiFi
Handset, see Replace and Move License using PDM and IMS3 on page 23.
Both the broken VoWiFi Handset and the spare VoWiFi Handset must be of the same device
type and have same functionality license.
1 In the VoWiFi Handset, press *#34# in idle mode and select License to check that
both VoWiFi Handsets have same device type and licenses.
2 Make sure that the broken VoWiFi Handset is saved in the Device Manager (indicated
by a in the Saved column. If not, in the Numbers tab, right-click the broken VoWiFi
Handset and select Save.
3 Switch off the broken VoWiFi Handset to make it offline.
If the spare VoWiFi Handset is not prepared with the basic network settings, also perform
the steps 4 - 7.
The spare VoWiFi Handset is automatically updated from the IMS3 and might be restarted
depending on the parameter changes. The last stored settings for the broken VoWiFi
Handset in the IMS3 has been transfered to the new VoWiFi Handset.
The broken VoWiFi Handset and the spare VoWiFi Handset do not have the same device
type and/or have the same functionality license.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. VoIP protocol, Gatekeeper IP address or SIP Proxy IP address used to access the PBX.
3. IP address and password (if any) to the IMS3.
4. The password is only required if the Password parameter is set.
In order to move the licenses to the spare VoWiFi Handset, it must be an unlicensed Talker.
To check that the VoWiFi Handset is unlicensed, press *#34# in idle mode and select
License . Only i62 Talker must be displayed here.
1 Make sure that the broken VoWiFi Handset is saved in the Device Manager (indicated
by a in the Saved column. If not, in the Numbers tab, right-click the broken VoWiFi
Handset and select Save.
2 Switch off the broken VoWiFi Handset to make it offline.
3 Open the PDM.
4 Put the unlicensed spare VoWiFi Handset (Talker) in the DP1 cradle.
5 Run the template with the basic network settings containing (see 4.4 Configure a
Handset with a Template on page 12):
Network settings1 (located under Network > Network A, B, C, or D)
VoIP settings2 (located under VoIP)
Unite settings3 (located under Device > Unite)
6 Remove the VoWiFi Handset from the DP1 cradle. The VoWiFi Handset is restarted.
7 Enter the number and the password3 (if any). Press Login.
8 Make sure that the spare VoWiFi Handset is saved in the Device Manager (indicated
by a in the Saved column. If not, in the Numbers tab, right-click the spare VoWiFi
Handset and select Save.
9 Switch off the spare VoWiFi Handset to make it offline.
10 Switch on the broken VoWiFi Handset to make it online.
11 In the Device Manager, select the Licenses tab.
12 Right-click the broken VoWiFi Handset and select Move license....
13 In the Move license window, select the Talker that should receive the license. Press
OK.
14 The broken VoWiFi Handset restarts and has now become a Talker. Switch off the
broken VoWiFi Handset to make it offline in the Device Manager.
15 Switch on the spare VoWiFi Handset to make it online in the Device Manager.
16 In the Device Manager, select the Licenses tab. Right-click the spare VoWiFi
Handset and select Refresh.
The spare VoWiFi Handset is automatically updated from the IMS3 and restarted. The last
stored settings and licenses for the broken VoWiFi Handset in the IMS3 has been transfered
to the spare VoWiFi Handset.
Replacement via PDM is used in small VoWiFi systems or when IMS3 is not available.
If the broken VoWiFi Handset and the spare VoWiFi Handset have the same device type
and functionality license, see Replace without Move Licenses using PDM.
If the broken VoWiFi Handset and the spare VoWiFi Handset have not the same device
type and/or functionality license. The license must be moved to the spare VoWiFi
Handset, see Replace and Move Licenses using PDM.
Both the broken VoWiFi Handset and the spare VoWiFi Handset must be of the same device
type and have same functionality license.
1 In both VoWiFi Handset, press *#34# in idle mode and select License to check that
they have same device type and licenses.
Alternatively, if the spare VoWiFi Handset has been factory reset, press Info and
select License.
2 Put the broken VoWiFi Handset in the DP1 cradle.
3 Open the PDM.
4 Make sure that the VoWiFi Handset is saved in the PDM. In the Numbers tab, a saved
VoWiFi Handset has the symbol in the Saved column. If not, right-click the VoWiFi
Handset and select Save in order to transfer the settings to the spare VoWiFi
Handset later on.
5 If the spare VoWiFi Handset has been previously used, perform a factory reset, see
5.1.8 Perform a Factory reset on page 20.
6 Put the spare VoWiFi Handset in the DP1 cradle.
7 A Found Device Wizard window appears. Select Associate with Number and click
Next >.
8 In the list, select the broken VoWiFi Handset to be replaced with the spare VoWiFi
Handset. Click OK.
The broken VoWiFi Handset has been replaced and its settings have been transfered to the
spare VoWiFi Handset.
The broken VoWiFi Handset and the spare VoWiFi Handset do not have the same device
type and/or have the same functionality license.
In order to move the licenses to the spare VoWiFi Handset, it must be an unlicensed Talker.
To check that the VoWiFi Handset is unlicensed, press *#34# in idle mode and select
License. Only i62 Talker must be displayed here.
1. All required system settings for the WLAN. For example SSID and Security mode.
2. VoIP protocol, Gatekeeper IP address or SIP Proxy IP adress used to access the PBX.
11 In the PDM, select the Licenses tab. Right-click the spare VoWiFi Handset and select
Refresh.
The spare VoWiFi Handset is restarted and the licenses for the broken VoWiFi
Handset in the PDM has been transfered to the spare VoWiFi Handset.
12 A Found Device Wizard window appears. Select Associate with Number and click
Next >.
13 In the list, select the broken VoWiFi Handset to be replaced with the spare VoWiFi
Handset. Click OK.
The spare VoWiFi Handset might be restarted and the settings for the broken VoWiFi
Handset in the PDM has been transfered to the spare VoWiFi Handset.
Note: Make sure that the new number is not existing in another system. If several VoWiFi
Handsets have the same number, their settings will overwrite each other when
synchronizing with IMS3/PDM.
6 Click OK.
The new number will be synchronized with the VoWiFi Handset when it is connected to PDM
or IMS3.
Note: Only select the parameters that are changed, if all parameters are selected, the
system performance decreases.
IMPORTANT: Change settings in the VoWiFi Handset before change settings in the AP. Else,
synchronisation of new settings to the VoWiFi Handset settings cannot be performed.
Tip: Leave one access point with the old configuration to allow switched off VoWiFi Handsets
to receive the updates when they are turned on. Bring the VoWiFi Handset to that APs
coverage area.
The backup procedure is described in the Installation and Operation Manual, Portable Device
Manager (PDM), TD 92325EN and Installation and Operation Manual, IMS3, TD 92762EN.
1. All required settings for the WLAN. For example User name, Password, Regulatory domain etc.
6 Handset Configuration
The VoWiFi Handset requires some settings to function in the VoWiFi system. All settings
are done in the PDM/IMS3. This section describes the available settings for the VoWiFi
Handset. The first part explains network settings and the second VoWiFi Handset settings.
For more information, see the PDM Online Help that is accessible for each parameter by
clicking the icon in the Edit parameters view, or the Installation and Operation Manual,
Portable Device Manager (PDM), TD 92325EN.
The configured networks in PDM must have a SSID value in order to view them in the VoWiFi
Handset.
The VoWiFi Handset can configured to receive an IP address automatically from a DHCP
server, see 6.2.1 Automatic IP Address Settings.
If no DHCP server is used, an unique IP address must be entered manually for each
VoWiFi Handset, see 6.2.2 Static IP Address (Manual) Settings.
The Phone IP address, Subnet mask and Default gateway are automatically set up.
It is possible to configure which DNS server the VoWiFi Handset shall use. If the primary DNS
server is available, it is always used. Otherwise, the secondary DNS server will be used.
Note: The DNS parameters are only visible if the DHCP mode is set to Disable (static
mode), see 6.2.2 Static IP Address (Manual) Settings.
6.3.1 SSID
The SSID is the name of the network the VoWiFi Handset associates to.
The voice power save mode is used during calls. NONE is recommended to obtain optimal
voice quality. U-APSD uses less power but is more sensitive to network disturbances.
If supported by the infrastructure U-APSD is the preferred choice and multiple the talk time
more than 4 times compared to NONE mode.
There is a set of regional rules for the world mode settings and the a-band that the VoWiFi
Handset complies to. The preferred and the default setting is World mode (802.11d). The
VoWiFi Handset gets its regulatory settings from the AP. If this is not supported by the AP,
then this has to be set in the VoWiFi Handset as follows:
The VoWiFi Handset supports the 802.11a/n radio and 802.11b/g/n radio, but it cannot
use the 802.11a/n radio and the 802.11b/g/n radio simultaneously. The radio determines
which channels that can be used.
Defines which 802.11a/n channels to use. It is recommended to use the value UNII-1.
Select Advanced only if the channels shall be set in the Advanced: 802.11 channels
parameter, see Advanced: 802.11 Channels on page 31.
Defines which 802.11b/g/n channels to use. It is recommended to use the default value
1,6,11. If set to All, all channels are scanned for access points which decreases the
WLAN performance. Select Advanced only if the channels shall be set in the parameter
Advanced: 802.11 channels.
Defines which 802.11 channels to use. Only used if the parameter in the 802.11b/g/n
channels, or 802.11a/n channels is set to Advanced.
This is the transmission power the VoWiFi Handset will use when transmitting data to the
WLAN system. If Automatic (default) is used, the transmission power is adapted
according to 802.11h, CCX or maximum possible.
Differentiated Services Code Point (DSCP) defines which value to use for outgoing voice and
signalling traffic. The DSCP value is used for QoS on the LAN. The settings in the VoWiFi
Handset must agree with the settings in the system, otherwise it will result in bad voice
quality.
6.4.1 Open
6.4.6 EAP-TLS
Select EAP-TLS if a client certificate is to be used for authentication. To select EAP-TLS as the
authentication method, do the following:
Note: If configured, it is possible to dial a pre-defined emergency number when the keypad
is locked, see 6.9.6 Emergency Number on page 50.
Activate the phone lock to prevent unauthorized usage of the VoWiFi Handset. A password
is required to unlock the VoWiFi Handset in order to access its functions.
Note: If configured, it is possible to dial a pre-defined emergency number when the VoWiFi
Handset is locked, see 6.9.6 Emergency Number on page 50. It is not recommended to use
Phone Lock when using the Shared Phone feature.
Select the volumes for the different audio signals in the VoWiFi Handset.
Note: Changing this parameter may result in lower sound quality and high sound level.
Evaluate carefully before applying.
Headset type
These settings are required if User model is selected under Headset > General.
Note: Changing the parameters may result in lower sound quality and high sound level.
Evaluate carefully before applying.
Call behaviour
In charger action
It is possible to set up an own profile for incoming calls, message alerts, vibrating alerts, key
sound etc. This can be useful when there are many users on the same VoWiFi Handset, and
they want different sound profiles. It can also be used for temporarily settings, for example
while in a meeting, incoming calls should be silent.
1 Select Profiles.
2 Select Normal or Profile X (where X represents 1- 4)
3 The following settings for the profile can configured:
Profile name
Internal/External/Callback ring signal
Ring volume
Vibrator
Key sound
Message alert signal1
Answering settings
Diversion settings
Diversions
Calls can be diverted to other phone numbers, for example when busy.
A missed call is by default indicated by a Missed call window. It is possible to hide this
window, for example, if both a VoWiFi Handset and a mobile is used. If the user answers the
call using the mobile, the Missed call window will not be displayed in the VoWiFi Handset.
This setting defines if the VoWiFi Handset is personal or shared. The default setting is No
but if Yes is selected, the VoWiFi Handset can be used by several users. Each user can still
have their individual settings and access them by personal login and a password. In order to
use the Shared phone functionality, the following is required:
A VoWiFi Handset that is personal may also use a shared password (empty or specific) from
the IMS3.
Note: If you accidentally enter a personal phone number in the shared VoWiFi Handset, the
VoWiFi Handset becomes personal and can not be used as a shared phone any longer. The
VoWiFi Handset must be configured to a shared phone again.
Note: When the setting has been changed the VoWiFi Handset is automatically restarted.
It is posssible to prevent the user from switching off the VoWiFi Handset when he/she long
pressing the on-hook button. When the on-hook button is pressed, no Switch off? dialogue
appears in the VoWiFi Handset.
It is possible to upload one additional language to the VoWiFi Handset. The language file is
generated via an Excel file. The Excel file used to generate language files is delivered from
your supplier.
Tip: It is also possible to upload a language on several VoWiFi Handsets of the same device
type simultaneously using the Baseline function in the IMS3. See Installation and Operation
Manual, IMS3, TD 92762EN.
Note: If another language file is uploaded, the first additional language is overwritten.
Certain special characters are allowed when generating the language file, see information in
the Excel file.
1 In the Devices tab, select the device(s) to be uploaded with additional language.
2 In the Device menu, select Upload language....
3 If the uploaded language shall be used in the VoWiFi Handset, see 6.5.12 Select
Default Language for more information.
Defines he default operating language for the VoWiFi Handset. This setting can later be
changed by the user.
6.5.13 Shortcuts
One click access to predefined functions can be configured for the Soft keys, Hot keys,
Navigation keys, and the Multi-function button1. It is for example possible to define the soft
key to make a call.
2 In the Name field, enter the name of the soft key to be displayed in the VoWiFi
Handset.
3 Continue with Additional Shortcut Settings on page 40.
1 Select Shotcuts > Navigation Key X (where X is Up, Down, Left, or Right)
2 Continue with Additional Shortcut Settings on page 40.
is used to import the phonebook file to the VoWiFi Handset. See Import Contacts in
Installation and Operation Manual, Portable Device Manager (PDM), TD 92325EN, or
Installation and Operation Manual, IMS3, TD 92762EN for more information.
The company phonebook file (.cpb) is normally created from an Excel file using a script to
extract the information and create to the phonebook file (.cpb). The Excel file, Company
Phonebook.xls is delivered from your supplier.
The VoWiFi Handset supports a maximum length of 24 characters in each field, additional
characters are truncated when the phonebook file is created. The following characters are
accepted in the VoWiFi Handset number field in the phonebook file, but are ignored when
the phonebook file is created: (, ), - and (space).
If the network is equipped with a messaging server with a phonebook service, the Central
Phonebook on that server can be accessed from the VoWiFi Handset.
The IMS3 handles all communication between the WLAN and its built-in Centralised Device
Manager. It is possible to send messages from a web browser to a VoWiFi Handset, handle
messages to groups, send simple messages from VoWiFi Handset to VoWiFi Handset (and to
groups), search for telephone numbers in a central database (on PC), have a central
telephone book on the IMS3 (not PC-based) and to have absence handling in the system.
Vibrator
Determines if the VoWiFi Handset shall vibrate when receiving incoming calls and
messages.
Message alert
Determines the message sound for incoming messages.
Message volume
Determines the message volume for incoming messages. By default, the message
volume follows the ringer volume, but another message volume can be set with this
parameter.
IM option mode
This parameter is used for older applications and sets that three soft keys shall be placed
automatically, i.e. on softkeys or in an option menu (list).
Example 1
This example describes the message handling with the following message settings:
Tip: It is recommended to use these settings if messages with the highest priority always
shall be displayed until the user closes the current message.
New messages
Prio 7
14:04 Prio 4
14:03
Prio 2
14:02 Prio 2
13:59
Prio 7
14:04 Prio 7
Prio 4 14:04
14:03 Prio 4
Prio 4 14:03
13:58 Prio 2 Prio 4 Prio 2
Me Prio 2 13:59 13:58 14:02
ssa 14:02 Me
ge ssa
q ue ge
ue q ue
ue
4. Figure
Figure 4. Describing how queing and prioritizing for messages with equal messages
works
In figure 4, a message with priority 2 is received at 13:59 and is displayed in the VoWiFi
Handset. Another message with equal priority is received at 14:02 and will be placed in the
queue. If no messages with higher priority are received, the user needs to close the current
displayed message to show the next message in the queue. In this case, the message
received at 14:02. The closed message will be indicated as a read message in the Messaging
Inbox.
Example 2
This example describes the message handling with the following message settings:
TTP= 20 seconds
TTR= Close manually
Tip: It is recommended to use these settings if the user shall not be interrupted during 20
seconds while reading a message, unless a message with higher priority is received. When
the user has read a message, its priority is no longer important, that is when TTP expires.
New messages New messages
Prio 2 Prio 1
5. Figure
Figure 5.
In figure 5, a message with prio 2 is received and displayed in the VoWiFi Handset, TTP for
the message is started.
After 10 seconds, a second message with priority 1 is received and displayed while the
message with priority 2 is put in the queue. TTP for the message with priority 2 is paused,
and TTP for the message with priority 1 is started.
After 20 seconds, TTP expires for the message with prio 1 and the message is placed in the
queue. The message with priority 2 is shown again and its TTP continues.
TTP expires after 10 seconds for the message with priority 2. In this case, all messages have
been shown 20 seconds each, and the oldest shown message with the highest priority is
displayed (in this case, the message with priority 1). The VoWiFi Handset does not indicate
when it shows the message again, since it already has been shown and indicated once. The
message with priority 2 is placed in the queue.
Example 3
This example describes the message handling with the following message settings:
TTP= 20 seconds
TTR= 2 minutes
Tip: It is recommended to use these settings if the user shall not be interrupted during 20
seconds while reading a message, unless a message with higher priority is received. When
the user has read a message, its priority is no longer important, that is when TTP expires. In
addition, if a message is not shown again within the TTR interval, it is considered as not
important and is removed from the queue.
Messaging Inbox
Prio 2
New messages New messages TTP expired
TTR expired
Prio 2 Prio 1
6. Figure
In figure 6, a message with prio 2 is received and displayed in the VoWiFi Handset, TTP and
TTR for the message is started.
After 10 seconds, a second message with priority 1 is received and displayed while the
message with priority 2 is put in the queue. TTP for the message with priority 2 is paused,
but TTR continues. TTP and TTR for the message with priority 1 is started.
After 20 seconds, TTP expires but TTR continues for the message with prio 1 and the
message is placed in the queue. The message with priority 2 is shown again and its TTP
continues.
TTP expires after 10 seconds but TTR continues for the message with priority 2. In this case,
all messages have been shown 20 seconds each, and the oldest shown message with the
highest priority is displayed (in this case, the message with priority 1). The VoWiFi Handset
does not indicate when it shows the message again, since it already has been shown and
indicated once. The message with priority 2 is placed in the queue.
After 80 seconds, the TTR expires for the message with priority 2, and it is removed from
the queue and is indicated as an unread message in the Messaging Inbox. When TTR expires
for the message with priority 1, it is also indicated as an unread message in the Messaging
Inbox.
Note: If no messages have been read/closed manually and TTP expired for each message, a
dialogue window New messages(s): [number of messages]. View now? is displayed. All
messages are indicated as unread messages in the Messaging Inbox.
Example 4
This example describes the message handling with the following message settings:
TTP= No prioritization
TTR= Close manually
Tip: It is recommended to use this settings if messages regardless of priority shall be read in
chronological order, that is, the newest message shall be displayed first.
Figure 7.
New messages
Prio 2
14:02
Messaging Inbox
Prio 1 Prio 1 Prio 2
13:59 13:59 14:02
Prio 2
Prio 1 14:02
13:59
Prio 1
13:59
In figure 7, a message with priority 1 is received at 13:59. Another message with priority 2
is received at 14:02 and will be displayed. The message with priority 1 is put in the message
queue. The user needs to close the current message (priority 2) to show the message
(priority 1) in the queue. When closing the message (priority 2) it will be indicated as a read
message in the Messaging Inbox.
The following alarm types can be configured; Push-button alarm, Test alarm, Emergency call
alarm, Man-down and No-movement alarm.
These settings are common for all alarms sent from the VoWiFi Handset.
1 Select Alarm.
2 Select Multiple-press or Long-press.
3 In the Alarm type for multiple press drop-down list or Alarm type for longpress drop-
down list, select Push button alarm 1.
4 In the Number for automatic call after alarm field, enter the number to be called after
an alarm has been activated (optional).
5 In the ALS drop-down list, select Yes if an Acoustic Location Signal shall sound
when the alarm has been activated.
6 In the Text indication for alarm on multiple press field or Text indication for alarm on
long press, enter the text to be displayed in the VoWiFi Handset when the alarm has
been activated.
7 In the Mode for automatic call after alarm drop-down list, select one of the following:
Monitor - The loudspeaker is muted and the microphone is on.
Loudspeaker - The loudspeaker is turned on.
Ordinary - The loudspeaker is turned off.
1 Select Alarm.
2 Select Multiple-press or Long-press.
3 In the Alarm type for multiple press drop-down list or Alarm type for longpress drop-
down list, select Test alarm.
4 In the Number for automatic call after alarm field, enter the number to be called after
an alarm has been activated (optional).
5 In the ALS drop-down list, select Yes if an Acoustic Location Signal shall sound
when the alarm has been activated.
6 In the Text indication for alarm on multiple press field or Text indication for alarm on
long press, enter the text to be displayed in the VoWiFi Handset when the alarm has
been activated.
7 In the Mode for automatic call after alarm drop-down list, select one of the following:
Monitor - The loudspeaker is muted and the microphone is on.
Loudspeaker - The loudspeaker is turned on.
Ordinary - The loudspeaker is turned off.
If enabled, an alarm will be sent when the user calls the defined Emergency number (for
example 112).
Note: Applicable to Protector only. The handset version must be WH1-AAAA/2A or above
(see label under battery cover). This function requires a license.
The following parameters are available under the Numbers and Templates tabs in PDM and
Device Manager:
6.9 Telephony
The following parameters are required for the basic telephony settings.
The Endpoint ID and Endpoint number will automatically be received when registering the
VoWiFi Handset in the VoWiFi system. The Endpoint ID is normally the users name
registered in the PBX and is displayed in the VoWiFi Handset in idle mode. To change the
name displayed in the VoWiFi Handset, see 6.11.1 User Display Text on page 52.
Note: If the Endpoint ID needs to be changed, this must be also done in the PBX.
A protocol is a set of standard rules for data traffic required to send information over a
communication channel. Communication protocol is basically following certain rules so that
the system works properly. The following VoIP protocols are supported: H.323 and SIP.
H.323 Protocol
If the H.323 protocol is used the Gatekeeper IP Address is usually automatically distributed.
No configuration necessary.
SIP Protocol
If the SIP protocol is used the SIP Proxy IP Address must be manually entered.
Note: The VoWiFi Handset must be switched on and within coverage to handle
this.
MOH locally Music on hold is played by the VoWiFi Handset i.e. if the PBX does
not supply MOH the VoWiFi Handset plays a tone when the call is on hold.
Hold on transfer puts a second call on hold before transfer, which is required by
some SIP proxy servers.
Direct signaling defines whether calls originating from other sources than the
configured SIP Proxy should be accepted or redirected using USE PROXY
message.
6.9.3 Codec
A codec encodes a stream or signal for transmission. Codecs are often used in streaming
media applications. This setting defines how to packetize and compress the sound in a voice
call.
Note: The communication will be protected only if parameter VoIP > SIP > SIP Transport is
set to TLS.
When enabled, voice is sent over Secure RTP if the other party also supports Secure RTP.
Defines the maximum number of digits to be interpreted as an internal call. 0 means the
same number of digits as in the endpoint number.
This is a phone number for emergency calls. It is always possible to call this number,
regardless of whether phone-lock or key-lock are active or not.
In some systems it is needed to assign the VoWiFi Handset number of the Voice Mail service.
Specifies the number to the server for Message Waiting Indication (MWI) if included in the
system.
Specifies the maximum number of call back requests the VoWiFi Handset can handle.
By adding a P to a phone number, a pause is added and will be activated when dialling. For
how long is defined here.
The VoWiFi Handset will automatically answer a call (that is quick answer) when removed
from the charger.
The default behaviour is to indicate call waiting to the user. It is possible to change this
behaviour so that the next incoming call is rejected and a busy indication sent back to the
SIP proxy.
Defines he default operating language for the VoWiFi Handset. This setting can later be
changed by the user.
6.11 Display
Defines a text to be shown in the display in idle mode instead of the endpoint ID. If nothing
is entered in this text field, the endpoint ID will be shown.
The display font style can be changed to bold for increased readability.
6.11.4 Brightness
It is possible to hide menu items for the users. To hide or show a menu item, do the
following:
6.12.2 Services
It is possible to configure up to ten services that can be accessed from the VoWiFi Handsets
Services menu.
1 Select Services.
2 Select between 1 - 10.
3 In the Service name, enter the name of the service to be displayed in the VoWiFi
Handsets Service menu.
4 Select the service to be used:
Phone Call
Send a message to predefined number (prompt for the message text)
Send data to message service centre (predefined data and/or prompt for the
data)
Edit alarm data
PTT
5 In the Service user data field, enter the data to be sent/dialed when using the
service. Note: This field is not applicable for PTT.
6 In the Service prefix for user data field, enter the prefix for the service user data (if
needed).
7 In the Service index field, enter the corresponding index used for PTT. For example, if
PTT group 1 is configured (located under Push-To-Talk > 1), the service index must
be set to 1. Note: This field is only applicable for PTT.
If the PTT is not configured, continue, with 6.13 Push-To-Talk (PTT) Group Call.
Tip: It is also possible to configure soft keys to reach services quickly, see 6.5.13 Shortcuts
on page 39.
Tip: For more information about the PTT function, see also Function Description, Ascom
VoWiFi System, TD 92314EN or User Manual, Ascom i62 VoWiFi Handset, TD 92599EN.
Note: If Music on Hold (MOH) is used in the system it can effect an ongoing PTT group call. If
someone in the group conference answers another incoming call, MOH will be played for the
whole group.
For more information about presence management, see Function Description, Ascom VoWiFi
System, TD 92314EN or User Manual, Ascom i62 VoWiFi Handset, TD 92599EN.
If the Presence function is configured, it will be visible under Call > Presence in the VoWiFi
Handset. It is also possible to configure a shortcut in order to access the Presence menu, see
6.5.13 Shortcuts on page 39.
6.15 Location
Two types of location are supported, either a basic location solution that gives an
approximate location using Access Point (AP) location, or a personal security solution that
gives a more accurate location using a third-party Real-Time Location System (RTLS)
solution.
Additionally information about AP location and RTLS location, see Function Description,
Location in Ascom VoWiFi System, TD 92607GB.
1. Note that close scanning periods, and frequently scans per period, will shorten the battery time.
This provides a true measurement of the RF environment based upon the radio of the
VoWiFi Handset. Wireless analysers may be used to provide additional assistance during a
site survey.
Default configuration for the VoWiFi Handset is to use channels 1, 6 and 11. If the VoWiFi
Handset is intended for site survey use, scanning all channels will be limited to 1, 6 and 11.
The table is upgraded regularly, starting with scanning channel 1, then 6 and last 11. In
between, the VoWiFi Handset is in sleeping mode. The VoWiFi Handset consults this table
when making roaming decisions.
It is possible to scan all 802.11b/g/n channels, or scan all 802.11a/n channels by setting
the parameter 802.11b/g/n channels or 802.11a/n channels to All, respectively.
For 802.11b/g/n channels, it is strongly recommended to set back the VoWiFi Handset to
1,6,11 before normal use. For 802.11a/n channels, it is strongly recommended to set back
the VoWiFi Handset to UNII-1 before normal use.
The World mode regulatory domain will also affect which channels that may be used. To
scan channels 1-11 it is recommended that the VoWiFi Handset is configured so the World
mode regulatory domain parameter is set to USA. If also scanning of channels 12 and 13
is of interest use value ETSI.
This gives a filtered list of the channels in the SSID found during the scan.
1 There are two options to access the Site Survey Tool meny:
If the VoWiFi Handset has been factory reset or not configured; in idle mode, enter
40022, select Site survey tool.
If the VoWiFi Handset has been configured; in idle mode, enter *#77#.
2 Select Scan all channels.
3 Select the SSID to display the associated AP.
4 Select an AP to display information such as SSID, Channel, MAC address, Beacon
period, QoS, and Privacy.
This gives a list of all the APs found on that channel in the specified SSID.
1 There are two options to access the Site Survey Tool meny:
If the VoWiFi Handset has been factory reset or not configured; in idle mode, enter
40022, select Site survey tool.
If the VoWiFi Handset has been configured; in idle mode, enter *#77#.
2 Select Scan selected channel.
3 Enter the channel to be scanned.
4 Select an AP to display information such as SSID, Channel, MAC address, Beacon
period, QoS, and Privacy.
The RSSI threshold of the VoWiFi Handset is set to -70 dBm (default). In the site survey
menu there is the possibility to change the RSSI threshold. This is useful if a specific area is
designed to have another coverage level than -70 dBm.
1 There are two options to access the Site Survey Tool meny:
If the VoWiFi Handset has been factory reset or not configured; in idle mode, enter
40022, select Site survey tool.
If the VoWiFi Handset has been configured; in idle mode, enter *#77#.
2 Select Range beep level.
3 Enter the new RSSI threshold and press OK.
A beep is played when the signal goes below the selected threshold.
1 There are two options to access the Site Survey Tool meny:
If the VoWiFi Handset has been factory reset or not configured; in idle mode, enter
40022, select Site survey tool.
If the VoWiFi Handset has been configured; in idle mode, enter *#77#.
2 Select Range beep.
3 Select one of the following:
On - Activates the range beeps
Off - Deactivates the range beeps
Software version
MAC address
Coder
SNTP server
Local time
Uptime
8. Figure
Enter administration user name and administration password to access further pages.
Note: If the user name or password is forgotten, it can be changed in the PDM. See 8.2.2
Change password via the PDM on page 60.
Click the Detailed info link. The following information are shown (see figure 9):
IP address
Subnet mask
Default gateway
SIP proxy/H.323 gatekeeper IP address
9. Figure
1 In a web browser, enter the VoWiFi Handsets IP address to access the internal web
administration page for the VoWiFi Handset. The IP address can be found in the
VoWiFi Handsets menu (Settings >Device info >Network info).
2 Click the Troubleshoot button.
3 If needed, enter administration user name and administration password to access
further pages.
Default user name and password for an administrator:
User name: admin
Password: changeme
In the Troubleshoot view, the following can be shown (see figure 10 on page 60):
Debug log
Error log
Voice calls statistics
WLAN connectivity statistics
10. Figure
8.2.1 Change password via the VoWiFi Handsets Internal Web Administration page
1 In a web browser, enter the VoWiFi Handsets IP address to access the internal web
administration page for the VoWiFi Handset. The IP address can be found in the
VoWiFi Handsets menu (Settings >Device info >Network info).
2 Click the Password link.s
3 In the User field, enter the new user name .
4 In the Password field, enter the new password.
5 Confirm the new password and click the Change button.
9 Administration
To activate the Admin Menu, select Menu > Settings and press 40022.
Once the Admin menu is accessed it is reachable from the menu "Calls" .
The following figure shows the menu tree for the Admin menu in the VoWiFi Handset.
Figure 11.
Other menus are described in User Manual, Ascom i62 VoWiFi Handset, TD 92599EN.
Information Code
Software version *#34# > Software
Hardware version *#34# > Hardware
IP address *#34# > Network info
10 Troubleshooting
This section contains information on how to solve common operational problems, and
information on warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not solve
the problem, contact the system administrator.
10.3 Troubleshooting from the VoWiFi Handset Internal Web Administration Page
It is possible to view statistics for Voice and WLAN connectivity and to create debug and
error logs from the internal web administration page. The logs and the statistics can then be
interpreted by your supplier.
1 In a web browser, enter the VoWiFi Handsets IP address to access the internal web
administration page for the VoWiFi Handset. The IP address can be found in the
VoWiFi Handsets menu (Settings >Device info >Network info).
2 Click the Troubleshoot button.
3 If needed, enter administration user name and administration password to access
further pages.
Default user name and password for an administrator:
User name: admin
Password: changeme
In the Troubleshoot view, the following can be shown (see figure 12 on page 68):
Debug log
Error log
Voice calls statistics
WLAN connectivity statistics
12. Figure
11 Related Documents
Data Sheet, DP1, Desktop Programmer for Ascom i62 VoWiFi TD 92749EN
Handset
12 Document History
For details in the latest version, see change bars in the document.
When creating a template in the PDM and in the Device Manager, the templates must be
identical to avoid that the templates parameters override each other when synchronising
the VoWiFi Handset with PDM or Device Manager.
The following workflow describes how to create a template in the Device Manager and then
copy it to the PDM. However, it is also possible to create a template in PDM and copy it to the
Device Manager.
The parameters that are not part of the template will be left unchanged on the VoWiFi
Handset. The parameter version of an installed VoWiFi Handset is visible under the Numbers
tab or the Devices tab.
4 Click OK.
5 Select the checkbox of each parameter that you want to be part of this template and
enter the proper value.
6 Click OK to save the template.
Index
A
Audio adjustment ..................................................... 39
B
Baseline ....................................................................... 43
C
Central Phonebook ................................................... 45
certificate .................................................................... 37
certificates .................................................................. 15
Company Phonebook ............................................... 45
F
Factory reset .............................................................. 24
H
Headset configuration ............................................. 39
I
Installation.................................................................. 12
L
LED indications .......................................................... 67
License upgrade ........................................................ 21
M
Messenger..................................................................... 6
O
over-the-air ................................................................ 11
P
PDM ................................................................................ 6
Profiles ......................................................................... 41
Protector ....................................................................... 6
S
Services........................................................................ 57
Shared phone............................................................. 42
Shortcuts..................................................................... 43
Site Survey Tool......................................................... 43
T
Talker ............................................................................. 6
TFTP .............................................................................. 20