LS Retail NAV 2013 Add-On Module Functionality

LS Retail Starter Pack - 10000700

LS Retail Base Functionality

The LS Retail Base Functionality includes:

Item Master Data

o Color and sizes

Prices / Offers / Coupons

Sales History

Basic Purchasing

Basic Sale System

POS

The LS Retail Starter Pack is where the LS Retail fundamentals for the setup and configuration are
available. Maintenance of Item master data is included in this part of the solution and related data
such as pricing, offers, color and size as well as item distribution definition. The solution also provides
vendor and customer data maintenance. It supports basic sales and purchasing functionality. Sales
orders and the POS sales system is a part of the base functionality. The system offers configuration
management and day by day management of the POS system. A fully developed end-of-day process
management is also included. Configuration and execution of data replication is a part of the
distributed database architecture.

Store Functionality

LS Retail NAV 2013 Starter Pack includes a simple interface for store staff. The simple interface for
the staff means that it only gives access to relevant master data and documents for their own store.
All store processes are controlled by the store environment where the staff needs to enter only
minimal data with controlled process. It is possible to utilize mobile devices to gain process
productivity within the store.

The Standalone Store architecture is supported by offering to have a store database which supports
all store processes which will then communicate with the Head Office database. This allows the store
to operate independently from the central system with periodic communication or on demand.

E-commerce Functionality

The system can communicate with an e-commerce solution with:

Support for master data update

Offline pricing calculation enabled data for web-store
Online basket calculation and sales order creation with or without connection to a special
orders solution

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Hospitality

The solution supports fine and casual dining restaurants including catering, cafeterias, pubs, bars and
cafs. Delivery and Takeout with or without an online call center is also included.

It supports Table Management by list and/or graphical layout, showing relevant status and further
information. It offers fast and easy functionality to move guests or merge tables. Color code displays
the status of tables within the service process. The solution features simple methods of customizing
orders by adding or excluding items and inserting additional comments for the kitchen. Printing in the
kitchen/terminal or utilization of kitchen monitor (display) to gain productivity is an option.

There is a possibility of creating special meal deals with selections within categories using the option
of change or supersize (with or without extra fee). Online call center functionality is supported with
delivery or takeout within the restaurant or centralized. Driver management is part of the restaurant
functionality.

Meal plan gives the ability to plan future menus including material requirements. The solution updates
the POS system automatically with the correct menus for each day. Central item and recipe
management with cost calculation, ingredient exclusion, item modifiers and recipe versions. There are
extended pricing possibilities including an offer system with the option of including loyalty.

LS Retail Extended Pack - 10012200

Replenishment

The extended pack supports LS Retail NAV Replenishment functionality. Automatic replenishment
supports five methods of calculating reorder quantity for store and/or warehouses. Manual
replenishment methods are also offered, in which the buyer decides how to push stock to stores or
franchise partners.

The extended pack supports cross-docking single-purchase orders, pushing existing stock from
warehouses and then recalling stock from the stores back to warehouse or to an outlet store at the
end of season.

The ability to create campaigns with special offering and replenishing process to support the
campaign is also a part of the extended pack.

There is also an effective workbench for the buyer to get a good overview of all relevant information
and documents within their domain.

The Open-to-Buy functionality supports sales and purchasing budgets, which gives the buyers a good
tool to manage purchasing and stock where the item has a long lead time. Then the day-by-day status
can be managed.

One of the features here is the Item Master maintenance by importing data files from vendors and
another is the Vendor Performance Discrepancy reporting with detail logging to show ordered,
delivered and then invoiced quantity and prices.

Special Orders

By utilizing the special order functionality, the retailer can offer a greater item range and service to
customers. It is possible to order items that are within the stores product range or from a vendor item
catalog, which supports configuration and customization by the customer. The system then creates a
purchase order that is sent to the vendor in the customers name. It is possible to configure whether
pre-payment is required or not. The system can source the items from a warehouse or directly from
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the vendor and then the customer can select if he or she collects the item at the store or warehouse
or gets it delivered home by the vendor or the retailer.

Franchise Management

Basic document communication between the franchiser and franchisee is supported, where both
parties can initiate the document. Both parties need to be running LS Retail NAV and the Data
Director manages the communication between the two companies. Automation is used in error
checking and in the creation of documents, and matching is configurable as well. Purchase and sales
order documents are used, in which case a purchase order is created and sent from the franchisee.
The system then error checks the document and then automatically creates a sales order document
in the database of the franchises if possible. Manual replenishment processes support the franchise
business concept through the option to create sales orders and define customers to receive goods.

Offline Call Center

The Starter Pack supports call centers where the restaurant and the call center are in the same
database. The extended pack supports a scenario where the restaurant and the call center are run in
different databases.

Web service is used for the communication between the two databases, in which case data is looked
up and used only when needed. Communication is confirmed directly with the user that initiates the
communication, for example when staff at the call center sends an order to a restaurant. Then the
system will connect to the restaurant database where a success message is returned, if the task was
successfully carried out.

LS Retail Staff Management

The Staff Management module supports both retail and hospitality operations. Roles within Staff
Management can be used to assign staff depending on who is available for the job. Skill levels and
salary cost are also taken into account, as well as budget creation. Roster planning is supported, with
the ability to schedule shifts, estimate cost and compare to budgets. Viewing historical information is
provided and having an overview over the staffs unavailability - because of sick leaves and vacations
- makes planning more effective. Members of staff can register their time and view their work
schedule. It is very simple for the employer to accept registered hours and act on exceptions. The
conclusion is to export the result to an external salary system.

This module can be purchased by paying a fee for each POS (10014710) in the license or a license
with unlimited (10014720) number of POSs.

LS Retail Loss Prevention

The Loss Prevention module gives the user the ability to analyze POS transactions to identify
situations which might cause loss for the retailer. The solution views all POS transactions and
subtracts transactions that match defined triggers. It then further analyzes the result to create loss
prevention events. The solution comes with twenty predefined triggers and an option for the retailer to
define additional triggers. Events can be further analyzed by store, POS, staff, date and time. The
events can be escalated from events to incidents.

This module can be purchased by paying a fee for each POS (10015000) in the license or a license
with an unlimited (10015010) number of POSs.