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Canon iR2318 Trouble Error Codes List

Code Description Remedy

Startup error
- Check the fixing film connector. -
E000- The temperature detected by the main
Replace the fixing film unit. - Replace
0000 or sub thermistor does not rise to the
the DC controller PCB.
specified value during startup control.
Abnormally high temperature
(detected by main thermistor) - Check the connector of the fixing film
E001-
The main thermistor detected an unit. - Replace the fixing film unit. -
0000
abnormally high temperature (240 deg Replace the DC controller PCB.
C) during temperature control.
Abnormally high temperature
(detected by sub thermistor) - Check the connector of the fixing film
E001-
The sub thermistor detected an unit. - Replace the fixing film unit. -
0001
abnormally high temperature (295 deg Replace the DC controller PCB.
C) during temperature control.
Low temperature during temperature
- Check the connector of the fixing film
E002- control.
unit. - Replace the fixing film unit. -
0000 The target temperature is not reached
Replace the DC controller PCB.
during temperature control.
Abnormally low temperature (detected
by main thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0000 main thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
Abnormally low temperature (detected
by sub thermistor)
- Check the connector of the fixing film
E003- After the temperature detected by the
unit. - Replace the fixing film unit. -
0001 sub thermistor has reached the
Replace the DC controller PCB.
specified value, it does not reach the
specified value during initial rotation.
- Check the connector of the fixing film
E007- Fixing film sensor failure
sensor. - Replace the fixing film sensor.
0000 The fixing film sensor is faulty.
- Replace the DC controller PCB.
- Check the connector of the main
E010- Main motor failure
motor. - Replace the main motor. -
0000 The main motor is faulty.
Replace the DC controller PCB.
E019- Waste toner full detection
Replace the drum unit.
0001 The waste toner full state was
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detected.
Waster toner full detection sensor is
faulty. - Check the connector of the waster
E019- The waste toner full state was toner full sensor. - Replace the waste
0002 detected continuously for five or more toner full sensor. - Replace the DC
seconds while the main motor was controller PCB.
turning.
Erroneous connection to duplex unit
- Check the connectors of the duplex
Disconnection of the duplex unit was
E052- unit and DC controller PCB. - Replace
detected after power-on, detection of
0000 the duplex controller PCB. - Replace the
normal connection to the duplex unit,
DC controller PCB.
and start of communication
- Check the connector of the BD
E100- BD detection PCB failure detection PCB. - Replace the laser
0000 The BD detection PCB is faulty scanner unit. - Replace the DC
controller PCB.
Image processor PCB failure - Putting the switch on/off of the power
E196-
Error on writing and readout ROM of supply. - Replace the image processor
0001
image processor PCB (mainn ROM). PCB.
Image processor PCB failure - Putting the switch on/off of the power
E196-
Error on writing and readout ROM of supply. - Replace the image processor
0002
image processor PCB (option ROM). PCB.
- Check the connectors of the DC
Printer engine communication error
controller PCB and image processor
E197- Erroneous communication between
PCB. - Replace the DC controller PCB
0000 the DC controller PCB and image
for normal connection. - Replace the
processor PCB was detected.
image processor PCB.

Code Description Remedy

- Check the connectors of the finisher
Finisher communication error
controller PCB and DC controller PCB
E500- Data communication could not be
for normal connection. - Replace the
0001 performed normally. It has been retried
finisher controller PCB. - Replace the
three times in vain.
DC controller PCB.
- Offset motor or finisher controller PCB
- Check the connector of the offset HP
failure
sensor. - Check the connector of the
E520- - Offset HP sensor failure The offset
offset motor. - Replace the offset HP
0001 motor was driven for 1000 ms in the HP
sensor. - Replace the offset motor. -
sensor approach direction, but the offset
Replace the finisher controller PCB.
HP sensor did not turn on.
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- Offset motor or finisher controller PCB

- Check the connector of the offset HP
failure
sensor. - Check the connector of the
E520- - Offset HP sensor failure The offset
offset motor. - Replace the offset HP
0002 motor was driven for 1000 ms in the HP
sensor. - Replace the offset motor. -
sensor escape direction, but the offset
Replace the finisher controller PCB.
HP sensor did not turn off.
- Staple unit failure
- Staple HP sensor failure
- Check the connector of the staple
E531- - Finisher controller PCB failure The
unit. - Replace the staple unit. -
0001 staple home position was not left when
Replace the finisher controller PCB.
400 ms have lapsed since start of staple
operation.
- Staple unit failure
- Staple HP sensor failure - Finisher
controller PCB failure The staple home
position had been left once, but it was - Check the connector of the staple
E531-
not reached again when 400 ms have unit. - Replace the staple unit. -
0002
lapsed since start of staple operation. In Replace the finisher controller PCB.
addition, the staple home position could
not be reached by performing reverse
operation for 400 ms.
- Check the connector of the standard
Standard tray shift motor or finisher tray HP sensor. - Check the connector
controller PCB failure of the standard tray clock sensor. -
- Standard tray HP sensor failure - Check the connector of the standard
E540-
Standard tray clock sensor failure - tray shift motor. - Replace the
0001
Standard tray shift motor load failure The standard tray HP sensor. - Replace
standard tray was moved but the paper the standard tray clock sensor. -
surface was not detected. Replace the standard tray shift motor.
- Replace the finisher controller PCB.
- Check the connector of the standard
- Standard tray shift motor or finisher tray HP sensor. - Check the connector
controller PCB failure of the standard tray clock sensor. -
- Standard tray HP sensor failure - Check the connector of the standard
E540-
Standard tray clock sensor failure - tray shift motor. - Replace the
0002
Standard tray shift motor load failure standard tray HP sensor. - Replace
Cannot move (to the pickup position) the standard tray clock sensor. -
within the specified time. Replace the standard tray shift motor.
- Replace the finisher controller PCB.
Standard tray shift motor or finisher - Check the connector of the standard
controller PCB failure tray HP sensor. - Check the connector
E540-
- Standard tray HP sensor failure - of the standard tray clock sensor. -
0003
Standard tray clock sensor failure - Check the connector of the standard
Standard tray shift motor load failure The tray shift motor. - Replace the
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standard tray was operated, but it did not standard tray HP sensor. - Replace
reach the sensor within 300 ms
- Standard tray shift motor or finisher
controller PCB failure
- Standard tray HP sensor failure -
E540- Standard tray clock sensor failure -
0005 Standard tray shift motor load failure The
encoder clock signal was not detected
two or more times when the standard
tray was operated for 300 ms.
- Optional tray motor or finisher controller tray HP sensor. - Check the connector
PCB failure
- Optional tray HP sensor failure -
E542-
Optional tray clock sensor failure -
0001
Optional tray shift motor load failure The tray HP sensor. - Replace the optional
optional tray was operated, but the paper tray clock sensor. - Replace the
surface was not detected.
- Optional tray motor or finisher controller
PCB failure
- Optional tray HP sensor failure -
E542-
Optional tray clock sensor failure -
0002
Optional tray shift motor load failure
Cannot move (to the pickup position)
within the specified time.
- Optional tray motor or finisher controller
PCB failure
- Optional tray HP sensor failure -
E542- Optional tray clock sensor failure -
0003 Optional tray shift motor load failure The
optional tray was moved upward, but it
did not reach the HP sensor within 3000
ms.
- Optional tray motor or finisher controller
E542- PCB failure
0005 - Optional tray HP sensor failure -
Optional tray clock sensor failure -
the standard tray clock sensor. -
Replace the standard tray shift motor.
- Replace the finisher controller PCB.
- Check the connector of the standard
tray HP sensor. - Check the connector
of the standard tray clock sensor. -
Check the connector of the standard
tray shift motor. - Replace the
standard tray HP sensor. - Replace
the standard tray clock sensor. -
Replace the standard tray shift motor.
- Replace the finisher controller PCB.
- Check the connector of the optional
of the optional tray clock sensor. -
Check the connector of the optional
tray shift motor. - Replace the optional
optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the optional
tray HP sensor. - Check the connector
of the optional tray clock sensor. -
Check the connector of the optional
tray shift motor. - Replace the optional
tray HP sensor. - Replace the optional
tray clock sensor. - Replace the
optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the optional
tray HP sensor. - Check the connector
of the optional tray clock sensor. -
Check the connector of the optional
tray shift motor. - Replace the optional
tray HP sensor. - Replace the optional
tray clock sensor. - Replace the
optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the optional
tray HP sensor. - Check the connector
of the optional tray clock sensor. -
Check the connector of the optional
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Optional tray shift motor load failure The
encoder clock signal was not detected
two or more times when the optional tray
was operated for 300 ms.
- Stack delivery motor or finisher
controller PCB failure
- Stack delivery HP sensor failure The
E575-
stack delivery motor was driven for 2000
0001
ms in the stack delivery direction (HP
sensor approach direction), but the stack
delivery HP sensor did not turn on.
- Stack delivery motor or finisher
controller PCB failure
- Stack delivery HP sensor failure The
E575-
stack delivery motor was driven for 2000
0002
ms in the HP sensor escape direction,
but the stack delivery HP sensor did not
turn off.
tray shift motor. - Replace the optional
tray HP sensor. - Replace the optional
tray clock sensor. - Replace the
optional tray shift motor. - Replace the
finisher controller PCB.
- Check the connector of the stack
delivery HP sensor. - Check the
connector of the stack delivery motor.
- Check the connector of the stack
delivery HP sensor. - Replace the
stack delivery motor. - Replace the
finisher controller PCB.
- Check the connector of the stack
delivery HP sensor. - Check the
connector of the stack delivery motor.
- Check the connector of the stack
delivery HP sensor. - Replace the
stack delivery motor. - Replace the
finisher controller PCB.
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Code Description
Shutter drive motor or finisher controller
PCB failure
- Shutter open detection sensor failure -
E584- Shutter clutch failure The shutter open
0001 sensor did not turn on when 1000 ms
have lapsed since the shutter unit had
performed open operation, resulting in
incomplete open operation.
- Shutter drive motor or finisher
controller PCB failure
- Shutter open detection sensor failure -
E584- Shutter clutch failure The shutter open
0002 sensor did not turn off when 1000 ms
have lapsed since the shutter unit had
performed close operation, resulting in
incomplete close operation.
Erroneous communication with optional
cassette
E716- Disconnection of the optional cassette
0000 was detected after power-on, detection
of normal connection to the optional
cassette, and start of communication.
Erroneous communication with card
reader (serial communication)
- Disconnection from the card reader
has been detected since
E719- communication started after
0000 confirmation of normal connection to
the card reader (after power-on) - A
serial communication error has
occurred. (The serial communication
error cannot be recovered.)
Erroneous communication with coin
vendor (serial communication)
- Disconnection from the coin vendor
has been detected since
E719- communication started after
0002 confirmation of normal connection to
the coin vendor (after power-on). - A
serial communication error has
occurred. (The serial communication
error cannot be recovered.)
Remedy
- Check the connector of the shutter
open sensor. - Check the connector
of the shutter clutch. - Check the
connector of the shutter motor. -
Replace the shutter open sensor. -
Replace the shutter clutch. -
Replace the shutter drive motor. -
Replace the finisher controller PCB.
- Check the connector of the shutter
open sensor. - Check the connector
of the shutter clutch. - Check the
connector of the shutter motor. -
Replace the shutter open sensor. -
Replace the shutter clutch. -
Replace the shutter drive motor. -
Replace the finisher controller PCB.
- Check the connectors of the
optional cassette PCB and DC
controller PCB. - Replace the
optional cassette PCB for normal
connection. - Replace the DC
controller PCB.
- Check the connectors of the card
reader and image processor PCB. -
Replace the card reader for normal
connection. - Replace the image
processor PCB.
- Check the connection between the
image processor PCB and serial
PCB. - Check the connectors of the
serial PCB and coin vendor for
normal connection. - Replace the
serial PCB. - Check the coin vendor.
- Replace the image processor PCB.
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- Check the connectors of the DC

controller PCB and image processor
Erroneous communication between PCB for normal connection. - Check
E733- controller and printer the power supply of the printer
0000 Cannot communicate with the printer at (Check whether initialization is
startup. performed at startup). - Replace the
DC controller PCB or image
processor PCB.
- Check the connectors of the image
CCU communication error
E736- processor PCB and modem. -
The installed modem PCB is
0000 Replace the modem PCB. - Replace
incompatible.
the image processor PCB.
- Check the connectors of the image
Erroneous communication between
processor PCB and LAN PCB for
E739- controller and network board
normal connection. - Replace the
0000 The installed network board is
LAN PCB. - Replace the image
incompatible.
processor PCB.
Language file/boot ROM/USB memory
E744- error Download a language file of the
0001 The language file version does not correct version.
match Bootable.
Language file/boot ROM/USB memory
E744- error Download a language file of the
0002 The language file is longer than the correct version.
permitted size.
Language file/boot ROM/USB memory
E744- error Download a language file of the
0003 The language file version does not correct version.
match Bootable.
Language file/boot ROM/USB memory
E744- Download a language file of the
error
0004 correct version.
Language file read error
- Check the fan connector. - Replace
E805- Fan failure
the fan. - Replace the DC controller
0000 The fan is faulty.
PCB.
- Check the connector of the fixing
Fixing drive circuit failure film unit. - Replace the fixing film
E808-
- The heater does not turn on. - A fixing unit. - Replace the fixing drive motor.
0000
drive motor failure was detected. - Replace the DC controller PCB. -
Replace the power supply PCB.