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ZXSDR BS8700

Quick Troubleshooting Guide

Version 4.00.30

ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
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Copyright 2010 ZTE CORPORATION.

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The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason


R1.0 20100430 First edition

Serial Number: SJ-20100426162420-007


Contents

Preface.............................................................. I
Introduction to BS8700 .....................................1
BBU Alarm .........................................................3
CC Alarm....................................................................... 3
E1/T1 Link Alarms ...................................................... 3
SCTP Disconnection Alarm (198084030) ........................ 8
Loss of clock reference source alarm (198084004) .........13
SNTP Time Synchronization Fault (198084109)..............17
FS Alarm ......................................................................19
Ir loss of optical (electrical) signal (198084013) ............19
UBPG Alarm..................................................................20
Antenna Data Link Error Alarm (198084325) .................20
PM Alarm .....................................................................21
External power undervoltage (198084284) ...................21
SA Alarm......................................................................21
High Ambient Temperature Alarm (198084068) .............21
High Equipment Temperature Alarm (198084070) ..........22
Board Alarms ................................................................23
Board Communication Link is Interrupted (198084123)
(BBU) ..............................................................23
RRU Alarm....................................................... 25
Standing Wave Ratio (SWR) Alarm ...................................25
Board Communication Link is Interrupted
(198084123) ........................................................26
Downlink digital IF predistortion alarm (198084056) ..........27
60ms Clock Signal Alarm ................................................28
Description of Jumpers on SA Board................ 29
CC Indicator Description ................................. 35
R8860 Indicator Description ........................... 37
Figures ............................................................ 39

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ZXSDR BS8700 Quick Troubleshooting Guide

Tables ............................................................. 41
Glossary .......................................................... 43

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Preface

About this Manual This manual introduces the common troubleshooting methods for
BS8700 BTS. This can direct the field maintenance staff to quickly
find the fault reason and solve it as soon as possible.
Audience System Engineer
Commissioning Engineer
Maintenance Engineer
Contents This manual has the following chapters.

Chapter Name Description

Chapter 1 Introduction to ZXSDR Introduces the architecture of


BS8700 ZXSDR BS8700

Introduces the methods to find


Chapter 2 BBU Alarm the reason of B8200 faults.

Introduces the methods to find


Chapter 3 RRU Alarm the reason of RRU faults.

Chapter 4 Description of Jumpers Introduces the description of


on SA Board jumpers on SA board.

Chapter 5 CC Indicator Description Describes the CC indicators.

Chapter 6 R8860 Indicator


Description Describes the R8860 indicators.

Troubleshooting 1. The main reasons that cause the field alarm and fault
Principles
Most hardware return and alarms are related to the following
reasons:
i. Poor fiber connection (including optical/electrical module or
fiber damaged).
ii. Poor antenna feeder connection (including not tightened
and poor waterproof).
iii. Poor heat radiation (including fan damaged and air condi-
tioner failed for a long time).
iv. E1 (main reason is transmission failure, also including bad
engineering quality and poor contact at BNC connector).
2. General troubleshooting steps
For other faults, it is recommended that you can use the fol-
lowing troubleshooting steps:
i. Check optical/electrical connection, fasten the loosen
fiber/cable, and replace the damaged fiber and opti-
cal/electrical modules.

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ZXSDR BS8700 Quick Troubleshooting Guide

ii. Check if the air conditioner is running properly in the equip-


ment room, the fan can work properly, and dummy module
is inserted in the unconfigured slot.
iii. If the fault remains after the steps above are performed,
you can do the troubleshooting according to the details sec-
tion.
iv. If the fault remains, contact the hotline number.
Customer Support Center Hotline: (+86-0755) 26770800,
(+86)8008301118.

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Chapter 1

Introduction to BS8700

ZXSDR BS8700 comprises BBU (B8200) and RRU (R8860), as


shown in Figure 1.

FIGURE 1 ZXSDR BS8700 ARCHITECTURE

Where, B8200 is indoor GSM/UMTS dual-mode BBU and R8860 is


outdoor GSM/UMTS dual-mode RRU. R8860 connects B8200 via
fibers. The both implements the function of BTS/Node B.

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Chapter 2

BBU Alarm

Table of Contents
CC Alarm........................................................................... 3
FS Alarm ..........................................................................19
UBPG Alarm......................................................................20
PM Alarm .........................................................................21
SA Alarm..........................................................................21
Board Alarms ....................................................................23

CC Alarm
E1/T1 Link Alarms
Alarm Items E1/T1 remote receiving fault (198084024);
E1/T1 link loss of frame alarm (198084020);
PPP link disconnection alarm (198084034);
PPP link set unavailable alarm (198084035);
E1/T1 LOS (Loss Of Signal) alarm (198084019);
E1/T1 loss of cell delineation alarm (198084021)
Probable Cause E1/T1 transmission link fails. (the probability for this case is
high)
The clock source is not synchronized at two sides and the clock
reference forms a loop. (the probability for this case is high)
PPP related configuration error at BTS or BSC side. (the prob-
ability for this case is high)
The PPP software module is exceptional at remote or local side.
(the probability for this case is low)
Remote or local equipment fails. (the probability for this case
is very low)
Handling 1. check if there is slip code alarm at BSC side, that is, trunk slip
Suggestion (198000576) occurred in notification query. If any, check if the
clock sources are synchronized at two ends, check if the clock
source setting is correct at SDR site (as shown in Figure 2),
and check if the clock connection at BSC side is correct (the
clock is lock at BSC side if the TRACE indicator is always ON on
BSC CLKG/ICM board.)

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FIGURE 2 CHECK IF THE SETTING OF CLOCK REFERENCE SOURCE AT SITE


IS CORRECT

2. Keep the consistent frame format at two ends of the line. It is


the default multi-frame format at the SDR site, so the format
of BSC frame shall be multi-frame. If the wiring at two ends is
correct and the frame format is matched, the indicator flashes
every a second at the proper interface on DTB board at BSC
side. If the wiring is incorrect or frame format is unmached,
the indicator is ON for a long time.
The PCM configuration information is shown in Figure 3 on DTB
board at BSC side. The PCM type shall be EUIP and the frame
format shall be multi-frame format.

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FIGURE 3 PCM TYPE AND FRAME FORMAT ON DTB BOARD AT BSC SIDE

Meanwhile, the timeslot configuration shall be consistent, as


shown in Figure 4 and Figure 5.

FIGURE 4 HDLC TIMESLOT CONFIGURATION AT SITE

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FIGURE 5 IPOVERE1 TIMESLOT CONFIGURAITON AT BSC SIDE

PPP encapsulation type at BSC and SDR shall be consistent,


such as PPP or ML-PPP. It is configured in p2p protocol for SDR
side, as shown in Figure 6.

FIGURE 6 PPP ENCAPSULATION TYPE CONFIGURED IN P2P ITEMS AT


SITE

PPP encapsulation type and SDR IP address configured by PPP


at BSC side, as shown in Figure 7. It is ML-PPP encapsulation
type if MP sign is valid and PPP encapsulation type if invalid,
corresponding to the SDR side. Peer IP address is the IP ad-
dress of the SDR site.

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FIGURE 7 PPP ENCAPSULATION TYPE AND SDR IP ADDRESS


CONFIGURED BY PPP AT BSC SIDE

3. Loopback diagnosis, as shown in Figure 8.

FIGURE 8 LOOPBACK DIAGNOSIS

i. DDF at BSC side does the BSC self-loop for failed E1 link
(such as 2 in Figure 8), along with BBU self-loop (such
as 3 in Figure 8). If the fault at BSC side disappears but
there is alarm at BBU, it indicates the fault source is not at
BSC and transmission cable a & h, but at certain loop from
BSC DDF to BBU (including the intermediate transmission
equipment, transmission cable b, c, d, e, f, g, and remote
equipment), and go to step b; if the BSC alarm still occurs,
go to step c.
ii. Do software loopback for BSC on intermediate transmis-
sion equipment (such as in Figure 8), if BSC side has not
alarm and BBU side has alarm, it indicates it is not caused
by transmission cable b & g fault. At this time, the user
shall focus on the problems from intermediate transmis-
sion equipment to BBU equipment, and the ZTE staff can
still do BSC & BBU self-loop (such as the 5 in Figure 8) for
failed E1 link on DDF to do further troubleshooting. If the
alarm occurs at BSC, it indicates transmission cable b & g
fails, the user shall focus on the inspection of this cable
segment. If it is impossible to repair, the user can consider
to replace the cable.
iii. Do self-loop on RDTB backplane by using E1 self-loop ca-
ble (such as the 1 in Figure 8), if the alarm disappears, it
indicates it is caused by transmission cable a & h fault, the
user shall focus on inspection of this cable segment. If it
can not be repaired, the user can replace it. If the alarm

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ZXSDR BS8700 Quick Troubleshooting Guide

still occurs, it indicates it is caused by BSC fault, the user


shall check the connection of board, backplane, and shelf
backplane.
4. Check the E1/T1 link at BBU side, to keep the connection
proper, connector in good state, pins intact, and cable perfect.
i. check if the SA board is inserted properly.
ii. check if E1 connector is loosened. If yes, insert it again.
iii. check if the connector pins are intact, without any bent pin
or broken pin. If any, replace the connector.
iv. check if the E1/T1 transmission wiring is compliant with the
project specification, without any external force. If any,
replace the wiring.
5. Check the mode and impedance jumpers on the SA board (cor-
responding to three modes and three jumper methods, such
as E1 75 ohms, E1 120 ohms, and T1). For the negative
end of twisted pair, it can not connect the protective ground.
The jumper for impedance is X5. For descriptions about the
jumpers on the SA board, refer to "SA jumper description".

SCTP Disconnection Alarm


(198084030)
Probable Cause Local transmission configuration is wrong.
The lower layer can not communicate with peer side.
The configured port number conflicts.
Handling 1. In alarm management interface, check if relevant alarm oc-
Suggestion curs. If any, handle it according to proper suggestions.
Relevant alarms:
E1/T1 LOS (Loss Of Signal) alarm (198084019)
E1/T1 link loss of frame (LOF) alarm (198084020)
E1/T1 loss of cell delineation alarm (198084021)
E1/T1 remote receiving fault (198084024)
PPP link disconnection alarm (198084034)
PPP link set unavailable alarm (198084035)
Ethernet loss of electrical (optical) signal alarm
(198084271)
2. Re-configure SCTP.
3. In the SCTP configuration interface, delete this faulty SCTP and
add SCTP. Where, the peer IP is BSC RPU IP and peer port
number shall be consistent with that at peer side. Check if the
alarm disappears after the configuration. For details, refer to
Figure 9 and Figure 10. Where, remote port number is the
module number + 14592 at site and remote IP address shall
be that of peer RPU.

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FIGURE 9 REMOTE PORT NUMBER AND REMOTE IP ADDRESS FOR SCTP


AT SITE

FIGURE 10 MODULE NUMBER AT BSC SIDE

4. For E1/T1 access mode, check if "PPP link disconnection


alarm (198084034)" and "PPP link set unavailable alarm
(198084035)" occur. If yes, first keep the consistent frame
format at two ends of the cable. It is the default multi-frame

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ZXSDR BS8700 Quick Troubleshooting Guide

format at site, so BSC frame format shall be multi-frame


format.
If the wiring at two ends is correct and the frame format is
matched, the indicator flashes every a second at the proper
interface on DTB board at BSC side. If the wiring is incorrect
or frame format is unmatched, the indicator is ON for a long
time.
The PCM configuration information is shown in Figure 11 on
DTB board at BSC side. The PCM type shall be EUIP and the
frame format shall be multi-frame format.

FIGURE 11 PCM TYPE AND FRAME FORMAT ON DTB BOARD AT BSC SIDE

Meanwhile, the timeslot configuration shall be consistent, as


shown in Figure 12 and Figure 13.

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FIGURE 12 HDLC TIMESLOT CONFIGURATION AT SITE

FIGURE 13 IPOVERE1 TIMESLOT CONFIGURAITON AT BSC SIDE

PPP encapsulation type at BSC and SDR shall be consistent,


such as PPP or ML-PPP. It is configured in p2p protocol for SDR
side, as shown in Figure 14.

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ZXSDR BS8700 Quick Troubleshooting Guide

FIGURE 14 PPP ENCAPSULATION TYPE CONFIGURED IN P2P ITEMS


AT SITE

PPP encapsulation type and SDR IP address configured by PPP


at BSC side, as shown in Figure 15. It is ML-PPP encapsulation
type if MP sign is valid and PPP encapsulation type if invalid,
corresponding to the SDR side. Peer IP address is the IP ad-
dress of the SDR site.

FIGURE 15 PPP ENCAPSULATION TYPE AND SDR IP ADDRESS


CONFIGURED BY PPP AT BSC SIDE

5. For FE access mode, check if relevant configuration is correct.


The IP address shall be located in the same network segment
as the gateway address. Depending on network connection,
consider if you shall add static route. View the IP configuration
and check if there is conflict of IP address, as shown in Figure
16.

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FIGURE 16 IP ADDRESS AND GATEWAY ADDRESS FOR IP PROPERTY


ITEM AT SITE

6. Press the RST key to reset the CC board.

Loss of clock reference source alarm


(198084004)
Probable Cause The configured clock reference source does not exist.
External reference clock fails.
The cable fails.
Handling 1. In alarm management interface, view the alarm details. In the
Suggestion alarm details, it gives out the specific information about loss
of clock reference source.
2. Check if the reference source that is not provided by the sys-
tem is configured improperly (for instance, GPS clock reference
source is configured but there is no the GPS clock reference
source in the system). If any, in the clock priority configura-
tion in configuration management interface, modify the clock
reference source configuration and enable it consistent with
that in actual system.
3. Reference source is line clock:
If active/standby master board is configured in the system and
there is no the same alarm on remote board, reset the board.
If there is the same alarm on remote board, check if physical
link fails at E1 interface. Check if all connectors are tightened,
all connections are ok, and you can replace the cables.
4. Reference source is GPS clock:
Currently, CC0 board supports GPS and CC2 board does not
support GPS. Check if CC board supports GPS. There is the
CC2 mark at the left lower corner of CC2 board, as shown in
Figure 17.

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FIGURE 17 CC2

There is no the mark at the left lower corner of CC0 board, as


shown in Figure 18.

FIGURE 18 CC0

You also can query the board type at site, as shown in Figure
19 and Figure 20.

FIGURE 19 QUERY CC BOARD TYPE 1

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FIGURE 20 QUERY CC BOARD TYPE 2

If active/standby master board is configured in the system and


there is no the same alarm on remote board, reset the faulty
CC board. If there is the same alarm on remote board, check
power divider and connection cables. Check the connectors
for GPS antennas, GPS antenna feeders, and GPS jumpers
are tightened. If lightning arrestor is installed, check if the
lightning arrestor is damaged and the SMA connector for GPS
jumper is properly connected to the REF interface on master
board.
The GPS antenna installation is shown in Figure 21 and Figure
22.

FIGURE 21 GPS ANTENNA INSTALLATION 1

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FIGURE 22 GPS ANTENNA INSTALLATION 2

The installation of ligtning arrestor is shown in Figure 23.

FIGURE 23 INSTALLING LIGHTNING ARRESTER

1. GPS Feeder Connector (SMA) 2. GPS Jumper Connector (SMA)

Figure 24 shows the installation of GPS antenna.

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Chapter 2 BBU Alarm

FIGURE 24 GPS ANTENNA INSTALLATION

5. Reference source is BITS-2MHz clock:


Currently, only CC2 board supports BITS 2MHz and CC0 board
does not support BITS 2MHz. First check if CC board supports
BITS 2MHz.
If active/standby master board is configured in the system and
there is no the same alarm on remote board, reset the faulty
master board. If there is the same alarm on remote board,
check if physical link fault exists at BITS-2MHz clock connec-
tor. For instance, check if SMA connector is properly connected
at REF interface on the master board, all connectors are tight-
ened, and BITS-2MHz reference source is ok and outputs the
reference source clock onto the board.
6. Reference source is BITS-2Mbit clock:
If active/standby master board is configured in the system and
there is no the same alarm on remote board, reset the faulty
master board. If there is the same alarm on remote board,
check if physical link fails at BITS-2Mbps connector. Check if
all connectors are tightened, all connections are ok, and you
can use the loopback mode (directly connect the Rx/Tx end of
the link). BITS-2Mbps occupies the channel 8 in E1 channel.
For the troubleshooting in this channel, refer to the case that
reference source is line clock.

SNTP Time Synchronization Fault


(198084109)
Probable Cause SNTP sever is not enabled.
Link fails.
Handling 1. Check the link problem. After the link is ok, check if SNTP
Suggestion Server IP address is correct and properly set the SNTP Server
address. Keep the proper setting of time zone. The timezone

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ZXSDR BS8700 Quick Troubleshooting Guide

shall be selected depending on local conditions. The period


of clock synchronization shall be set based on actual condi-
tions. By default, do the time synchronization between SDR
and background every 24 hours, as shown in Figure 25.

FIGURE 25 SNTP SERVER IP ADDRESS FOR BASE STATION EQUIPMENT


RESOURCE MANAGEMENT

2. Check if SNTP Service is enabled. The specific steps: input


command ">netstat -an" in the console of OMM server, to view
if there is UDP 139.1.1.2:123. If yes, it indicates that SNTP
Service is enabled, as shown in Figure 26. If it can not be
enabled, you can dial the hotline for consultation.

FIGURE 26 SNTP SERVICE IP ADDRESS AND PORT NUMBER

3. After modifying the system time of OMCB server, do the time


synchronization after 24 hours. If you want to view the modi-
fied time as soon as possible, you can synchronize the modified
time to foreground by using mandatory SNTP synchronization.
Refer to Figure 27.

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FIGURE 27 MANDATORY SNTP SYNCHRONIZATION ICON

FS Alarm
Ir loss of optical (electrical) signal
(198084013)
Probable Cause The I/O fiber interface is reverse.
The optical module is damaged or contact is poor.
The configuration of RU topology structure is incorrect.
RU is not started.
Handling 1. In the fault management interface, check if the "Board commu-
Suggestion nication link is interrupted (198084123)" alarm occurs on the
RRU board connected with the faulty board. If any, the RRU
board may restart repeatedly, this may be caused by loss of
relevant RRU versions in the specification package. You shall
check if there are relevant DTR or TTR version in the speci-
fication package. For troubleshooting steps, refer to "Board
communication link is interrupted (198084123) (RU)".
2. In the NetNumen configuration interface, check if this RRU is
configured for topology. If this RRU is not configured, config-
ure it. If the topology has configured this RRU connected to
an optical FS port but it is disconnected actually, connect the
RRU to the proper optical port. If there is cascade configura-
tion, check if the actual connection on this RRU board is con-
sistent with the cascade configuration, check if the upper and
lower RRU boards are properly configured and it is connected
to the proper optical FS port. Figure 28 shows the configura-
tion query.

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ZXSDR BS8700 Quick Troubleshooting Guide

FIGURE 28 RU CONFIGURATION

3. check if the RRU powers on.


4. Check the fiber at RRU side is connected to optical port 1 in-
stead of optical port 2. For RRU, the optical port 2 can not be
connected to BBU.
5. Interchange the Rx and Tx fibers at optical port on FS interface
board for BBU. If the fault disappears, it indicates the fiber
connection is reverse. If the anti-reverse fiber is used, there
is no probability for reverse fiber. You can skip this step.
6. Reset the lower level RRU.
7. Replace the optical fiber.
8. Replace the optical module.

UBPG Alarm
Antenna Data Link Error Alarm
(198084325)
Probable Cause RRU is not started.
RRU parameter configuration is wrong.
Fiber or cable connection fails.
FS or RRU optical/electrical module fails.
Handling 1. In fault management interface, check if "Ir loss of opti-
Suggestion cal/electrical alarm (198084013)" occurs. If yes, refer to the
troubleshooting steps in "Ir loss of optical/electrical alarm
(198084013)".
2. Reset the RRU.

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Chapter 2 BBU Alarm

3. Reset the FS board.

PM Alarm
External power undervoltage
(198084284)
Probable Cause The primary power output voltage is too low.
Handling 1. Check if the power cable is properly connected.
Suggestion
Measure the voltage value at two input terminals of the power
cable and check if it is -40V~-57V.
2. Check if there is relevant alarm on the power equipment sup-
plied by the user.
3. If the input power voltage is ok, reset the power module.

SA Alarm
High Ambient Temperature Alarm
(198084068)
Probable Cause Fan fails.
The ambient temperature is out of the allowed range if there
is no air conditioner in the room.
The ambient temperature for the rack is lower than the lower
limit configured in the system.
Handling 1. If the site is installed in an equipment room, check if the air
Suggestion conditioner system is running properly.
2. As shown in Figure 29, click Configuration Resource Tree >
Base Station Equipment Resource Management > Envi-
ronment Monitoring Configuration, check if Upper limit is
set to 50. If not, change Upper limit to 50.

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FIGURE 29 QUERY TEMPERATURE SETTING

3. If Inlet Temperature at Control Layer is less than 50 and


the alarm remains, call the hotline number and submit the col-
lected location information.
4. If Inlet Temperature at Control Layer is higher than 50
and the indoor temperature is ok, plug/unplug the fan control
module, FA.

High Equipment Temperature Alarm


(198084070)
Probable Cause The air filter is blocked.
Fan fails.
The ambient temperature is out of the allowed range.
Handling 1. In fault management interface, check if "High Ambient Tem-
Suggestion perature Alarm (198084068)" occurs. If any, refer to the
troubleshooting steps in "High Ambient Temperature Alarm
(198084068)".
2. In fault management interface, check if "Fan Alarm
(198084075)" or "Temperature Sensor Exception Alarm
(198084073)" occurs. If any, plug/unplug the FA.

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Chapter 2 BBU Alarm

Board Alarms
Board Communication Link is
Interrupted (198084123) (BBU)
Probable Cause Fiber connection is defective.
The communication fails between the board and active CC
board.
The board parameter configuration is wrong.
Handling 1. Check if the BBU version package contains the version of DTR
Suggestion board and the version number is correct (if the version number
is wrong, this alarm will be reported and removed repeatedly).
2. If the faulty board is BBU board, check if the slot number con-
figured at background is matched with actual position. If the
faulty board is RRU board, refer to the troubleshooting steps in
"Board Communication Link is Interrupted (198084123) (RU)".
3. Plug/unplug the proper board.

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Chapter 3

RRU Alarm

Table of Contents
Standing Wave Ratio (SWR) Alarm.......................................25
Board Communication Link is Interrupted (198084123) ..........26
Downlink digital IF predistortion alarm (198084056) ..............27
60ms Clock Signal Alarm ....................................................28

Standing Wave Ratio (SWR)


Alarm
Alarm Items Remote antenna over SWR alarm (198084093)
Remote antenna SWR alarm (198084094)
Probable Cause The connection of antenna feeder system is faulty.
RRU is unmatched.
Handling 1. Check minor and major SWR alarm threshold at background
Suggestion and query method is shown in Figure 30.

FIGURE 30 QUERY MINOR AND MAJOR SWR ALARM THRESHOLD

2. Check if the connection of antenna feeder cables is tightened


on the RRU module. If loosened, fasten it and reset this RU
module.

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ZXSDR BS8700 Quick Troubleshooting Guide

3. Use SWR tester, SITEMASTER, to measure the jumper SWR


between the feeder connector and antenna feeder. Check if the
SWR exceeds the threshold. Based on test results and antenna
system path, do the inspection segment by segment, find the
fault location, replace the proper antenna feeder, tighten the
antenna feeder, and do the waterproof treatment for it. Reset
the relevant carrier.
4. Power off and reset the RRU. Check if the phone is seized after
RRU is ok.

Board Communication Link


is Interrupted (198084123)
Probable Cause The communication link with active CC board is interrupted and
you can not do the normal communication.
If the fault does not disappear for a long time, it may be caused
by improper fiber connection or wrong configuration.
Handling 1. In the fault management interface, check if the "Ir loss of opti-
Suggestion cal (electrical) signal alarm (198084013)" occurs at the proper
optical port on FS board connected with this RU board. If any,
refer to the troubleshooting steps in "Ir loss of optical (electri-
cal) signal alarm (198084013)".
2. If the fault is reported and disappears repeatedly and the alarm
interval is very short, it may be cause by version downloading
failure. Check if the BBU version package contains the version
of DTR board.
3. Check if the topology has configured this RRU in the NetNumen
configuration interface. If this RRU is not configured, configure
it. If an optical port that connects to FS for this RRU has been
configured, connect this RRU to a proper optical port. If cas-
cade configuration exists, check if the actual connection on this
RRU board is consistent with the cascade configuration. Check
if the upper and lower RRU boards are properly configured and
it is connected to the proper optical FS port.
4. Check if the uplink and downlink fibers are connected reversely.
Interchange the uplink and downlink fibers and do more ob-
servation. For the engineering fiber that is fixed at uplink and
downlink, you can skip this step.
5. Check if the optical module for RRU is at the proper position (in-
cluding the LC2 optical module that cascades the upper RRU).
6. Replace the optical fiber.
7. Replace the optical module (including the LC2 optical module
for FS/RRU local/cascaded upper RRU).
8. Check if the input voltage of RRU module meets the require-
ments. Unplug the proper power connector from the POWER
position on the RRU module and do the test by using a multi-
meter (DC range). The test result shall be -52V~-54V and the
typical value is -53V.

26 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 3 RRU Alarm

Downlink digital IF
predistortion alarm
(198084056)
Probable Cause The alarm is reported if error occurs while DPD is initializing, train-
ing, or starting.
Handling 1. In fault management interface, check if other alarms occurs.
Suggestion If yes, do the troubleshooting according to other alarms.
Relevant alarms:
60ms loss alarm (198084296)
Downlink IQ channel check block alarm (198084295)
RRU LOS alarm (198084263)
RRU LOF alarm (198084264)
Remote antenna over SWR alarm (198084093)
Remote antenna SWR alarm (198084094)
Antenna SWR alarm (198084045) (RU02)
Antenna over SWR alarm (198084046) (RU02)
2. As shown in Figure 31, enable the power amplifier at back-
ground and wait for 5 minutes.

FIGURE 31 START POWER AMPLIFIER

3. Power off and reset RRU, wait for 5 minutes.

Confidential and Proprietary Information of ZTE CORPORATION 27


ZXSDR BS8700 Quick Troubleshooting Guide

60ms Clock Signal Alarm


Alarm Items 60ms loss alarm (198084296)
Downlink IQ channel check block alarm (198084295)
Probable Cause RRU cannot properly get the 60ms clock signal.
Handling 1. Check if UBPG board is resetting or starting. If yes, wait for its
Suggestion completion.
2. Interchange the Rx and Tx fibers at optical port on FS interface
board for BBU. If the fault disappears, it indicates the fiber
connection is reverse. If the anti-reverse fiber is used, there
is no probability for reverse fiber. You can skip this step.
3. Replace the optical fiber.
4. Replace the optical module or cables.

28 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A

Description of Jumpers
on SA Board

There are six jumpers on SA. You can set the transmission mode of
uplink & downlink E1/T1 and cascaded BDS_ID. The jumper layout
on SA is shown in Figure 32.

FIGURE 32 LAYOUT OF SA JUMPER

Jumper X1~X4 are used to set if the shell of E1 cable shall be


grounded. If the system is set to E1 75 ohms unbalanced mode,
insert the proper jumper cap depending on actual E1 link. For
instance, if you use the E1 in channel 0, you only need insert the
jumper cap at jumper 1 & 2 for X1. If you use the E1 in all eight
channels, you shall insert the jumper caps for jumper X1~X4.

Note:
If the system is set to E1 120 ohms balanced mode or T1 100
ohms mode, you can not insert the jumper cap at jumper X1~X4.

Jumper X5 is used to set the long & short mode and E1/T1 mode at
uplink and downlink. For ZXSDR B8200 system, do not distinguish
the long or short mode. Directly use the short mode, that is, do
not insert the jumper cap at two higher bits, MODE_ABIS<3,2>,
for X5. The lower 2 bits, MODE_ABIS<1,0>, for X5 are used to
set E1/T1 working mode. The description of jumper X5 is shown
in Table 1.

Confidential and Proprietary Information of ZTE CORPORATION 29


ZXSDR BS8700 Quick Troubleshooting Guide

TABLE 1 DESCRIPTION OF SA JUMPER SETTING

Slo- Function Description


t n-
um-
ber

Jumper 1 is used to set TRING_0 for E1/T1


in channel 0. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
Jumper 2 is used to set RRING_0 for E1/T1
in channel 0. ON indicates that the cable
shell is grounded through capacitor. OFF
indicates that the cable shell is suspended.
Jumper 3 is used to set TRING_1 for E1/T1
in channel 1. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
RRING and Jumper 4 is used to set RRING_1 for E1/T1
TRING setting in channel 1. ON indicates that the cable
for E1/T1 in shell is grounded through capacitor. OFF
X1 channel 0/1 indicates that the cable shell is suspended.

Jumper 1 is used to set TRING_2 for E1/T1


in channel 2. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
Jumper 2 is used to set RRING_2 for E1/T1
in channel 2. ON indicates that the cable
shell is grounded through capacitor. OFF
indicates that the cable shell is suspended.
Jumper 3 is used to set TRING_3 for E1/T1
in channel 3. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
RRING and Jumper 4 is used to set RRING_3 for E1/T1
TRING setting in channel 3. ON indicates that the cable
for E1/T1 in shell is grounded through capacitor. OFF
X2 channel 2/3 indicates that the cable shell is suspended.

Jumper 1 is used to set TRING_4 for E1/T1


in channel 4. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
Jumper 2 is used to set RRING_4 for E1/T1
in channel 4. ON indicates that the cable
shell is grounded through capacitor. OFF
indicates that the cable shell is suspended.
Jumper 3 is used to set TRING_5 for E1/T1
in channel 5. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
RRING and Jumper 4 is used to set RRING_5 for E1/T1
TRING setting in channel 5. ON indicates that the cable
for E1/T1 in shell is grounded through capacitor. OFF
X3 channel 4/5 indicates that the cable shell is suspended.

30 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A Description of Jumpers on SA Board

Slo- Function Description


t n-
um-
ber

Jumper 1 is used to set TRING_6 for E1/T1


in channel 6. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
Jumper 2 is used to set RRING_6 for E1/T1
in channel 6. ON indicates that the cable
shell is grounded through capacitor. OFF
indicates that the cable shell is suspended.
Jumper 3 is used to set TRING_7 for E1/T1
in channel 7. ON indicates that the cable
shell is grounded. OFF indicates that
the cable shell is suspended.
RRING and Jumper 4 is used to set RRING_7 for E1/T1
TRING setting in channel 7. ON indicates that the cable
for E1/T1 in shell is grounded through capacitor. OFF
X4 channel 6/7 indicates that the cable shell is suspended.

Set uplink & downlink long & short line mode


for higher 2 bits, MODE_ABIS<3,2>:
00xx: indicates uplink short line and
downlink short line.
01xx: indicates uplink short line and
downlink long line.
10xx: indicates uplink long line and
downlink short line.
11xx: indicates uplink long line and
downlink long line.
Set E1/T1 mode for lower 2 bits,
MODE_ABIS<1,0>, of the jumper.
Uplink & down- xx00: indicates E1 75 ohms
link Abis (an in- xx01: indicates E1 - 120 ohms
terface between
BSC and BTS) xx10: indicates T1 - 100 ohms
X5 mode setting xx11: reserved

Set the BDS (baseband digital


subsystem) rack id.
BDS_ID of master BDS rack is 000;
X6 BDS_ID setting BDS_ID of BDS rack is 001

Jumper X6 is used to set the BDS (baseband digital subsystem)


rack id. BDS_ID of master rack shall be set to 000 and jumper
X6 on the SA board shall be set to 000, that is, BDS_ID shall be
set to 000. The jumper cap shall be removed for jumper X6. The
description of setting jumper X6 is shown in Table 1.
The description of the jumper setting on SA is shown in Table 1.
The default configuration for SA jumper is shown in Table 2.

Confidential and Proprietary Information of ZTE CORPORATION 31


ZXSDR BS8700 Quick Troubleshooting Guide

TABLE 2 DESCRIPTION OF DEFAULT SA JUMPER SETTING

Jumper setting mothods according to the re-


quirements on site contract

E1 - 120 T1 - 100
Jumper position E1 - 75 ohms ohms ohms

Unplug the Unplug the


Plug the jumper (by de- jumper (by de-
X1, X2, X3, X4 jumper fault) fault)

Unplug the Unplug the Unplug the


MODE_AB- jumper (by de- jumper (by de- jumper (by de-
IS<3,2> fault) fault) fault)

Unplug the Unplug the


MODE_AB- jumper (by de- jumper (by de- Plug the
IS<1> fault) fault) jumper

Unplug the Unplug the


MODE_AB- jumper (by de- Plug the jumper (by de-
X5 IS<0> fault) jumper fault)

Unplug the Unplug the Unplug the


jumper (by de- jumper (by de- jumper (by de-
X6 fault) fault) fault)

The correct jumper setting of X1, X2, X3, and X4 is shown in Figure
33.

FIGURE 33 THE CORRECT JUMPER SETTING OF X1, X2, X3, AND X4

The correct X5 jumper setting is shown in Figure 34.

FIGURE 34 CORRECT X5 JUMPER SETTING

32 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A Description of Jumpers on SA Board

The correct X6 jumper setting is shown in Figure 35.

FIGURE 35 CORRECT X6 JUMPER SETTING

Confidential and Proprietary Information of ZTE CORPORATION 33


ZXSDR BS8700 Quick Troubleshooting Guide

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34 Confidential and Proprietary Information of ZTE CORPORATION


Appendix B

CC Indicator Description

Name Color Meaning Description

HS Blue Plug/unplug indi- ON: indicates the board can


cator be unplugged;
Flash: indicates the board is
activating or deactivating;
OFF: indicates the board
cannot be unplugged;

RUN green Running indicator Normally ON: the board is


in reset status;
Flash at 1 Hz: indicates the
board is operating under
normal state;
OFF: indicates the self-test
is failed.

ALM Red Red Alarm Indica- ON: indicates there is alarm


tor on the board;
OFF: indicates there is no
alarm on the board.

EOS green E1/T1 indicator in Flash in order, 4 times each


channel 0~3 second, and flashes at the
frequency of 5 Hz.
In the first second, flash one
E1S green E1/T1 indicator in time indicates the channel
channel 4~7 0 is ok. OFF indicates it
is unavailable.
E2S green E1/T1 indicator in In the third second, flash two
channel 8~11 times indicates the channel
1 is ok. OFF indicates it
E3S green E1/T1 indicator in is unavailable.
channel 12~15
In the fifth second, flash
three times indicates the
channel 2 is ok. OFF indicates
it is unavailable.
In the seventh second, flash
four times indicates the
channel 3 is ok. OFF indicates
it is unavailable.
As so on, a cycle requires
8 seconds.

MS green Active/standby ON: the board is in the


status indicator active status;
OFF: the board is in the
standby status.

Confidential and Proprietary Information of ZTE CORPORATION 35


ZXSDR BS8700 Quick Troubleshooting Guide

Name Color Meaning Description

REF green GPS antenna sta- Always ON: indicates the


tus or 2 MHz sta- antenna feeder is ok;
tus. It shows the Always OFF: indicates the
different connec- antenna feeder and the
tion conditions at satellite is initializing;
SMA interface on
the proper panel. Slowly flash: indicates
the antenna feeder is
disconnected and flashing
at the frequency of 1 Hz;
Quickly flash: the antenna
feeder is ok but cannot receive
satellite signal, flashing in 2 Hz;
Very slowly flash: antenna is in
short circuit, flashing in 0.5 Hz;
Very quickly flash: do not
receive the message on
initialization, flashing in 5 Hz.

ETH0 green Link state at ON: the physical link is ok


ABIS/Iub at network port (electrical or
optical port) at Abis/Iub;
OFF: physical link disconnected
at Abis/Iub;
Flash: there is received/trans-
mitted data at Abis/Iub.

ETH1 green Link state at ETH1 ON: the physical link is ok


at network port (electrical or
optical port) at DBG/CAS/OMC;
OFF: physical link disconnected
at DBG/CAS/OMC;
Flash: there is received/trans-
mitted data at DBG/CAS/OMC.

36 Confidential and Proprietary Information of ZTE CORPORATION


Appendix C

R8860 Indicator
Description

R8860 indicator description is explained in Table 3.

TABLE 3 R8860 INDICATOR DESCRIPTION

Color Name Meaning Working Mode

Always ON: in resetting


or starting state

Flash at 1Hz: normal


state
green RUN indica- Running indica-
tor tion
Flash in 5 Hz: download-
ing the version

OFF: indicates the self-


test is failed.

OFF: indicates no fault or


resetting, starting

or downloading the ver-


sion
ALM indica-
Red Alarm indication
tor
Flash in 5 Hz: major or
critical alarm

Flash in 1 Hz: warning or


minor alarm

Always ON: the fiber con-


nection is ok

OFF: the fiber is discon-


nected

green LNK Indica- Link indicator at


tor optical port Flash in 5 Hz: take this
link as a clock reference
source and

the phase locked loop


(PLL) is in fast catch
mode

Confidential and Proprietary Information of ZTE CORPORATION 37


ZXSDR BS8700 Quick Troubleshooting Guide

Color Name Meaning Working Mode

Flash in 0.25Hz: take this


link as a clock reference
source and

the phase locked loop


(PLL) is in tracing mode

OFF: No RF output
green RF working
RF Indicator
mode indicator
ON: with RF output.

38 Confidential and Proprietary Information of ZTE CORPORATION


Figures

Figure 1 ZXSDR BS8700 Architecture .................................... 1


Figure 2 Check if the setting of clock reference source at site
is correct ........................................................... 4
Figure 3 PCM type and frame format on DTB board at BSC side .. 5
Figure 4 HDLC Timeslot Configuration at Site ......................... 5
Figure 5 IPOverE1 Timeslot Configuraiton at BSC side ............. 6
Figure 6 PPP Encapsulation Type Configured in P2P Items at
Site .................................................................. 6
Figure 7 PPP encapsulation type and SDR IP address
configured by PPP at BSC side .............................. 7
Figure 8 Loopback Diagnosis ................................................ 7
Figure 9 Remote Port Number and Remote IP Address for
SCTP at Site ...................................................... 9
Figure 10 Module number at BSC side ................................... 9
Figure 11 PCM type and frame format on DTB board at BSC
side .................................................................10
Figure 12 HDLC Timeslot Configuration at Site.......................11
Figure 13 IPOverE1 Timeslot Configuraiton at BSC side...........11
Figure 14 PPP Encapsulation Type Configured in P2P Items at
Site .................................................................12
Figure 15 PPP encapsulation type and SDR IP address
configured by PPP at BSC side .............................12
Figure 16 IP Address and Gateway Address for IP Property
Item at Site ......................................................13
Figure 17 CC2 ...................................................................14
Figure 18 CC0 ...................................................................14
Figure 19 Query CC Board Type 1 ........................................14
Figure 20 Query CC Board Type 2 ........................................15
Figure 21 GPS Antenna Installation 1 ...................................15
Figure 22 GPS Antenna Installation 2 ...................................16
Figure 23 Installing Lightning Arrester ..................................16
Figure 24 GPS Antenna Installation ......................................17
Figure 25 SNTP Server IP Address for Base Station Equipment
Resource Management .......................................18

Confidential and Proprietary Information of ZTE CORPORATION 39


ZXSDR BS8700 Quick Troubleshooting Guide

Figure 26 SNTP Service IP Address and Port Number ..............18


Figure 27 Mandatory SNTP Synchronization Icon....................19
Figure 28 RU Configuration .................................................20
Figure 29 Query Temperature Setting ...................................22
Figure 30 Query Minor and Major SWR Alarm Threshold..........25
Figure 31 Start Power Amplifier ...........................................27
Figure 32 Layout of SA Jumper............................................29
Figure 33 The correct jumper setting of X1, X2, X3, and X4.....32
Figure 34 Correct X5 Jumper Setting ....................................32
Figure 35 Correct X6 Jumper Setting ....................................33

40 Confidential and Proprietary Information of ZTE CORPORATION


Tables

Table 1 Description of SA Jumper Setting ..............................30


Table 2 Description of Default SA Jumper Setting ...................32
Table 3 R8860 Indicator Description .....................................37

Confidential and Proprietary Information of ZTE CORPORATION 41


ZXSDR BS8700 Quick Troubleshooting Guide

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42 Confidential and Proprietary Information of ZTE CORPORATION


Glossary

BBU
- BaseBand Unit
GSM
- Global System for Mobile Communication
RRU
- Remote Radio Unit
UMTS
- Universal Mobile Telecommunication System

Confidential and Proprietary Information of ZTE CORPORATION 43

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