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Revision History
Preface.............................................................. I
Introduction to BS8700 .....................................1
BBU Alarm .........................................................3
CC Alarm....................................................................... 3
E1/T1 Link Alarms ...................................................... 3
SCTP Disconnection Alarm (198084030) ........................ 8
Loss of clock reference source alarm (198084004) .........13
SNTP Time Synchronization Fault (198084109)..............17
FS Alarm ......................................................................19
Ir loss of optical (electrical) signal (198084013) ............19
UBPG Alarm..................................................................20
Antenna Data Link Error Alarm (198084325) .................20
PM Alarm .....................................................................21
External power undervoltage (198084284) ...................21
SA Alarm......................................................................21
High Ambient Temperature Alarm (198084068) .............21
High Equipment Temperature Alarm (198084070) ..........22
Board Alarms ................................................................23
Board Communication Link is Interrupted (198084123)
(BBU) ..............................................................23
RRU Alarm....................................................... 25
Standing Wave Ratio (SWR) Alarm ...................................25
Board Communication Link is Interrupted
(198084123) ........................................................26
Downlink digital IF predistortion alarm (198084056) ..........27
60ms Clock Signal Alarm ................................................28
Description of Jumpers on SA Board................ 29
CC Indicator Description ................................. 35
R8860 Indicator Description ........................... 37
Figures ............................................................ 39
Tables ............................................................. 41
Glossary .......................................................... 43
About this Manual This manual introduces the common troubleshooting methods for
BS8700 BTS. This can direct the field maintenance staff to quickly
find the fault reason and solve it as soon as possible.
Audience System Engineer
Commissioning Engineer
Maintenance Engineer
Contents This manual has the following chapters.
Troubleshooting 1. The main reasons that cause the field alarm and fault
Principles
Most hardware return and alarms are related to the following
reasons:
i. Poor fiber connection (including optical/electrical module or
fiber damaged).
ii. Poor antenna feeder connection (including not tightened
and poor waterproof).
iii. Poor heat radiation (including fan damaged and air condi-
tioner failed for a long time).
iv. E1 (main reason is transmission failure, also including bad
engineering quality and poor contact at BNC connector).
2. General troubleshooting steps
For other faults, it is recommended that you can use the fol-
lowing troubleshooting steps:
i. Check optical/electrical connection, fasten the loosen
fiber/cable, and replace the damaged fiber and opti-
cal/electrical modules.
Introduction to BS8700
BBU Alarm
Table of Contents
CC Alarm........................................................................... 3
FS Alarm ..........................................................................19
UBPG Alarm......................................................................20
PM Alarm .........................................................................21
SA Alarm..........................................................................21
Board Alarms ....................................................................23
CC Alarm
E1/T1 Link Alarms
Alarm Items E1/T1 remote receiving fault (198084024);
E1/T1 link loss of frame alarm (198084020);
PPP link disconnection alarm (198084034);
PPP link set unavailable alarm (198084035);
E1/T1 LOS (Loss Of Signal) alarm (198084019);
E1/T1 loss of cell delineation alarm (198084021)
Probable Cause E1/T1 transmission link fails. (the probability for this case is
high)
The clock source is not synchronized at two sides and the clock
reference forms a loop. (the probability for this case is high)
PPP related configuration error at BTS or BSC side. (the prob-
ability for this case is high)
The PPP software module is exceptional at remote or local side.
(the probability for this case is low)
Remote or local equipment fails. (the probability for this case
is very low)
Handling 1. check if there is slip code alarm at BSC side, that is, trunk slip
Suggestion (198000576) occurred in notification query. If any, check if the
clock sources are synchronized at two ends, check if the clock
source setting is correct at SDR site (as shown in Figure 2),
and check if the clock connection at BSC side is correct (the
clock is lock at BSC side if the TRACE indicator is always ON on
BSC CLKG/ICM board.)
FIGURE 3 PCM TYPE AND FRAME FORMAT ON DTB BOARD AT BSC SIDE
i. DDF at BSC side does the BSC self-loop for failed E1 link
(such as 2 in Figure 8), along with BBU self-loop (such
as 3 in Figure 8). If the fault at BSC side disappears but
there is alarm at BBU, it indicates the fault source is not at
BSC and transmission cable a & h, but at certain loop from
BSC DDF to BBU (including the intermediate transmission
equipment, transmission cable b, c, d, e, f, g, and remote
equipment), and go to step b; if the BSC alarm still occurs,
go to step c.
ii. Do software loopback for BSC on intermediate transmis-
sion equipment (such as in Figure 8), if BSC side has not
alarm and BBU side has alarm, it indicates it is not caused
by transmission cable b & g fault. At this time, the user
shall focus on the problems from intermediate transmis-
sion equipment to BBU equipment, and the ZTE staff can
still do BSC & BBU self-loop (such as the 5 in Figure 8) for
failed E1 link on DDF to do further troubleshooting. If the
alarm occurs at BSC, it indicates transmission cable b & g
fails, the user shall focus on the inspection of this cable
segment. If it is impossible to repair, the user can consider
to replace the cable.
iii. Do self-loop on RDTB backplane by using E1 self-loop ca-
ble (such as the 1 in Figure 8), if the alarm disappears, it
indicates it is caused by transmission cable a & h fault, the
user shall focus on inspection of this cable segment. If it
can not be repaired, the user can replace it. If the alarm
FIGURE 11 PCM TYPE AND FRAME FORMAT ON DTB BOARD AT BSC SIDE
FIGURE 17 CC2
FIGURE 18 CC0
You also can query the board type at site, as shown in Figure
19 and Figure 20.
FS Alarm
Ir loss of optical (electrical) signal
(198084013)
Probable Cause The I/O fiber interface is reverse.
The optical module is damaged or contact is poor.
The configuration of RU topology structure is incorrect.
RU is not started.
Handling 1. In the fault management interface, check if the "Board commu-
Suggestion nication link is interrupted (198084123)" alarm occurs on the
RRU board connected with the faulty board. If any, the RRU
board may restart repeatedly, this may be caused by loss of
relevant RRU versions in the specification package. You shall
check if there are relevant DTR or TTR version in the speci-
fication package. For troubleshooting steps, refer to "Board
communication link is interrupted (198084123) (RU)".
2. In the NetNumen configuration interface, check if this RRU is
configured for topology. If this RRU is not configured, config-
ure it. If the topology has configured this RRU connected to
an optical FS port but it is disconnected actually, connect the
RRU to the proper optical port. If there is cascade configura-
tion, check if the actual connection on this RRU board is con-
sistent with the cascade configuration, check if the upper and
lower RRU boards are properly configured and it is connected
to the proper optical FS port. Figure 28 shows the configura-
tion query.
FIGURE 28 RU CONFIGURATION
UBPG Alarm
Antenna Data Link Error Alarm
(198084325)
Probable Cause RRU is not started.
RRU parameter configuration is wrong.
Fiber or cable connection fails.
FS or RRU optical/electrical module fails.
Handling 1. In fault management interface, check if "Ir loss of opti-
Suggestion cal/electrical alarm (198084013)" occurs. If yes, refer to the
troubleshooting steps in "Ir loss of optical/electrical alarm
(198084013)".
2. Reset the RRU.
PM Alarm
External power undervoltage
(198084284)
Probable Cause The primary power output voltage is too low.
Handling 1. Check if the power cable is properly connected.
Suggestion
Measure the voltage value at two input terminals of the power
cable and check if it is -40V~-57V.
2. Check if there is relevant alarm on the power equipment sup-
plied by the user.
3. If the input power voltage is ok, reset the power module.
SA Alarm
High Ambient Temperature Alarm
(198084068)
Probable Cause Fan fails.
The ambient temperature is out of the allowed range if there
is no air conditioner in the room.
The ambient temperature for the rack is lower than the lower
limit configured in the system.
Handling 1. If the site is installed in an equipment room, check if the air
Suggestion conditioner system is running properly.
2. As shown in Figure 29, click Configuration Resource Tree >
Base Station Equipment Resource Management > Envi-
ronment Monitoring Configuration, check if Upper limit is
set to 50. If not, change Upper limit to 50.
Board Alarms
Board Communication Link is
Interrupted (198084123) (BBU)
Probable Cause Fiber connection is defective.
The communication fails between the board and active CC
board.
The board parameter configuration is wrong.
Handling 1. Check if the BBU version package contains the version of DTR
Suggestion board and the version number is correct (if the version number
is wrong, this alarm will be reported and removed repeatedly).
2. If the faulty board is BBU board, check if the slot number con-
figured at background is matched with actual position. If the
faulty board is RRU board, refer to the troubleshooting steps in
"Board Communication Link is Interrupted (198084123) (RU)".
3. Plug/unplug the proper board.
RRU Alarm
Table of Contents
Standing Wave Ratio (SWR) Alarm.......................................25
Board Communication Link is Interrupted (198084123) ..........26
Downlink digital IF predistortion alarm (198084056) ..............27
60ms Clock Signal Alarm ....................................................28
Downlink digital IF
predistortion alarm
(198084056)
Probable Cause The alarm is reported if error occurs while DPD is initializing, train-
ing, or starting.
Handling 1. In fault management interface, check if other alarms occurs.
Suggestion If yes, do the troubleshooting according to other alarms.
Relevant alarms:
60ms loss alarm (198084296)
Downlink IQ channel check block alarm (198084295)
RRU LOS alarm (198084263)
RRU LOF alarm (198084264)
Remote antenna over SWR alarm (198084093)
Remote antenna SWR alarm (198084094)
Antenna SWR alarm (198084045) (RU02)
Antenna over SWR alarm (198084046) (RU02)
2. As shown in Figure 31, enable the power amplifier at back-
ground and wait for 5 minutes.
Description of Jumpers
on SA Board
There are six jumpers on SA. You can set the transmission mode of
uplink & downlink E1/T1 and cascaded BDS_ID. The jumper layout
on SA is shown in Figure 32.
Note:
If the system is set to E1 120 ohms balanced mode or T1 100
ohms mode, you can not insert the jumper cap at jumper X1~X4.
Jumper X5 is used to set the long & short mode and E1/T1 mode at
uplink and downlink. For ZXSDR B8200 system, do not distinguish
the long or short mode. Directly use the short mode, that is, do
not insert the jumper cap at two higher bits, MODE_ABIS<3,2>,
for X5. The lower 2 bits, MODE_ABIS<1,0>, for X5 are used to
set E1/T1 working mode. The description of jumper X5 is shown
in Table 1.
E1 - 120 T1 - 100
Jumper position E1 - 75 ohms ohms ohms
The correct jumper setting of X1, X2, X3, and X4 is shown in Figure
33.
CC Indicator Description
R8860 Indicator
Description
OFF: No RF output
green RF working
RF Indicator
mode indicator
ON: with RF output.
BBU
- BaseBand Unit
GSM
- Global System for Mobile Communication
RRU
- Remote Radio Unit
UMTS
- Universal Mobile Telecommunication System