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ZXG10 iBSC

Base Station Controller


Routine Maintenance

Version 6.20.61

ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
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Copyright 2010 ZTE CORPORATION.

The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
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information contained herein.

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the user of this document shall not acquire any license to the subject matter herein.

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Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.

The ultimate right to interpret this product resides in ZTE CORPORATION.

Revision History

Revision No. Revision Date Revision Reason


R1.0 20100720 First edition
Author: Mo Shenghua

Serial Number: SJ-20100524164252-005


About This Manual............................................. I
Safety Instruction .............................................1
Safety Overview ............................................................. 1
Safety Symbols .............................................................. 1
Safety Specifications ....................................................... 3
Overview ...........................................................7
Purpose......................................................................... 7
Classification.................................................................. 7
Precautions.................................................................... 9
Daily Maintenance ........................................... 11
Equipment Room Environment Check ...............................11
Checking Equipment Room Environment Alarms ............11
Checking Equipment Room Temperature .......................13
Checking Equipment Room Humidity ............................14
Checking Equipment Room Burglarproof-Net, Doors
and Windows ....................................................14
Checking Cabinet Doors..............................................15
Cleaning Equipment Room ..........................................15
BSC Running Status Check .............................................15
Checking Board Indicators ..........................................15
Checking Foreground-Background Communication
Link .................................................................16
Querying BSC's Current Alarms ...................................18
Querying BSCs Past 24-Hour History Alarms .................25
Querying BSCs Past 24-Hour Notifications ....................32
Querying BSC KPI......................................................39
Checking A-Interface Status........................................43
Checking Gb Interface Status ......................................44
Checking Boards Active-Standby Status .......................46
Querying BSC Operation Log .......................................47
Checking Alarm Box ...................................................49
Weekly Maintenance ....................................... 51

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ZXG10 iBSC Routine Maintenance

Cleaning Equipment .......................................................51


Checking BSC Clock Status .............................................51
Checking OMP/CMP........................................................67
Querying BSC Alarms Real-Time Statistics ........................68
Analyzing History Alarms of the Past Week........................69
Analyzing Performance Indices ........................................71
Checking Server Running Status ......................................72
Checking Occupied Space of Database at NM Server...........73
Configuration Data Backup..............................................75
Virus Scanning ..............................................................77
Monthly Maintenance ...................................... 79
Checking Board Software Version.....................................79
Checking Clock Synchronization.......................................81
Checking Automatic Backup Clearing Function of
Database..............................................................82
Updating Operating System Patch ....................................83
Checking Optical Interface Protective Cap .........................84
Quarterly Maintenance .................................... 85
Checking Power Supply ..................................................85
Checking Cable Connections............................................86
Checking Fan Plug-in Box Working Condition .....................86
Checking Anti-Static Wrist Strap ......................................87
Checking Spare Materials and Parts..................................87
Checking Grounding Conditions .......................................88
Cleaning Air Filter ..........................................................88
Routine Maintenance Data Records ................. 91
Daily Maintenance Record ...............................................91
Weekly Maintenance Record ............................................93
Monthly Maintenance Record ...........................................95
Quarterly Maintenance Record.........................................96
Replacement Record ......................................................97
Figures ............................................................ 99
Tables ........................................................... 101
Glossary ........................................................ 103

II Confidential and Proprietary Information of ZTE CORPORATION


About This Manual

Purpose This manual provides procedures and guidelines for the routine
maintenance of ZXG10 iBSC Base Station Controller.
Intended Maintenance engineer
Audience
What Is in This This manual contains four chapters as shown in the following table:
Manual
Chapter Description

Chapter 1 Safety Instruction Explains safety symbols and


safety measures during iBSC
hardware installation.

Chapter 2 Overview Introduces the purpose,


classifications, and precautions of
routine maintenance.

Chapter 3 Daily Maintenance Introduces maintenance items


and relevant methods of daily
maintenance.

Chapter 4 Weekly Maintenance Introduces maintenance items


and relevant methods of weekly
maintenance.

Chapter 5 Monthly Maintenance Introduces maintenance items


and relevant methods of monthly
maintenance.

Chapter 6 Quarterly Maintenance Introduces maintenance items


and relevant methods of quarterly
maintenance.

Appendix A Routine Maintenance Gives routine maintenance data


Data Records record forms.

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ZXG10 iBSC Routine Maintenance

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II Confidential and Proprietary Information of ZTE CORPORATION


Chapter 1

Safety Instruction

Table of Contents
Safety Overview ................................................................. 1
Safety Symbols .................................................................. 1
Safety Specifications ........................................................... 3

Safety Overview
Read safety instructions before installation of iBSCequipment.
These instructions are supplementary to local safety regulations
in place. In case of any conflict, local safety regulations shall
prevail.
Installation personnel should have preliminary knowledge about
safety operations and must have received training on installing
ZTE equipment.
Observe related equipment precautions and special safety instruc-
tions during maintenance, provided by ZTE.
Some important safety instructions are discussed in this chapter.
ZTE shall not bear any liabilities incurred by violation of universal
safety operation requirements, or violation of safety standards for
designing, manufacturing, and equipment usage.

Safety Symbols
Table 1 lists safety symbols.

TABLE 1 SAFETY SYMBOLS DESCRIPTION

Safety Symbol Meaning

Universal alerting symbol:


General safety attentions.

Electrostatic: Device may be


sensitive to static electricity.

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ZXG10 iBSC Routine Maintenance

Safety Symbol Meaning

Electric shock: There is a risk of


electric shock.

High temperature: Surface is hot


and may cause personal injury if
touched.

Laser: Beware of strong laser


beam.

Microwave: Beware of strong


electromagnetic field.

No smoking: Smoking is
forbidden.

No Flammables: No flammable
materials can be stored.

No touching: Do not touch.

Amongst these safety symbols, the universal alarm symbols are


classified into four levels: danger, warning, caution, and note. The
formats and meanings of the four levels are described as below:

Danger:
Indicates an imminently hazardous situation, which, if not avoided,
could result in death or serious injury. Limit its use to only extreme
situations.

Warning:
Indicates a hazardous situation, which, if not avoided, could result
in serious injuries, equipment damages or interruption of major
services.

Caution:
Indicates a potentially hazardous situation, which, if not avoided,
could result in moderate injuries, equipment damages or partial
service interruption.

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Chapter 1 Safety Instruction

Note:
Indicates helpful information which if ignored, could result in minor
injuries, equipment damages or partial service interruption.

Every safety symbol has a text description of its safety level and
a detailed description of its contents.

Safety Specifications
Electrical Safety
Electric Shock:
Never install or uninstall power cables while they are live because
when touched with a conductor may produce sparks, resulting in
fire or damage to eyes.

Do shut off power supply before connecting or disconnecting a


power cable.
Before connecting a cable, make sure that the cable and its label
meet the actual installation requirements.

Warning:
It is not allowed to drill cabinet holes without permission. Unqual-
ified drilling could damage wiring inside the cabinet. Additionally,
the metal pieces inside the cabinet created by drilling could result
in a shorted circuit board.

Antistatic
Electrostatic:
Static electricity produced by human body can damage static-sen-
sitive components on circuit board, such as large-scale integrated
circuits.

Friction caused by human body activities is the root cause of elec-


trostatic charge accumulation. Static voltage carried by a human
body in a dry environment can be up to 30 kV, and can remain in
there for a long time. An operator with static electricity may dis-
charge electricity through a component when he/she touches the
conductor and causing damage.
Wear an antistatic wrist strap (the other end of wrist strap must be
well grounded) before touching the equipment or holding a plug-in
board, circuit board, Integrated Circuit (IC) chip or other devices,
to prevent human static electricity from damaging sensitive com-
ponents.

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ZXG10 iBSC Routine Maintenance

Laser
Laser:
Avoid looking straight at the laser beam from the outlet of the
optical transceiver or inside the optical fiber to avoid eye damage.

High Temperature
Danger:
Avoid touching the surface area of some devices due to high tem-
perature to avoid a scald injury.

Fans
Warning:
Do not put fingers or any tools in the running fan to avoid an injury.
Keep tools away from the running fan.

Sticking finger inside a running fan may cause hurt.


Put parts, screws, and tools away from the fan when replacing
related parts, to avoid damage to the fan or related devices.
Keep fingers and board away from the fan when replacing devices
around the fan, to avoid damage to the equipment or fingers.

Hoisting Heavy
Objects
Warning:
Do not walk or stay under the hoisted objects during hoisting op-
erations.

Ensure a proper hoisting capability of the hoister when disas-


sembling heavy equipment moving, and replacing equipment.
The operator must receive the training and qualification for
hoisting operations. Inspect and complete the hoisting tools
before getting into service.
Make sure to fix the hoisting tools firmly on a sufficiently se-
cured object or wall before the hoisting operation.
Use brief oral instructions during the hoisting operations to pre-
vent mistaken operation.
Plugging/Unplug- The modules mentioned in this document include front board, rear
ging Modules board, and fan module.

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Chapter 1 Safety Instruction

Caution:
Avoid inserting a module forcibly. Otherwise, the pin on the
backplane may bent.
Align the module with the guide rail and push it gently to the
backplane. Plug the module properly into the slot to prevent
short circuit due to contact between the module and the circuit
surface.
Avoid touching the circuits, components, connectors, and cable
troughs when holding a module.
RF module turns hot when running. Avoid being scalded when
plugging and unplugging an RF module.

Personnel
Caution:
Do not conduct internal maintenance or equipment debugging
without prior permission.

Replacing parts or changing equipment may incur extra danger,


therefore, do not replace parts or change the equipment without
prior permission. To ensure safety, please contact ZTE in case of
any problem.

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ZXG10 iBSC Routine Maintenance

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6 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 2

Overview

This chapter explains the purpose, classification, and precautions


of routine maintenance for iBSC Base Station Controller (BSC).
Table of Contents
Purpose ............................................................................ 7
Classification...................................................................... 7
Precautions........................................................................ 9

Purpose
The purpose of routine maintenance is to find out the hidden prob-
lems, to prevent accidents. Moreover, routine maintenance helps
to discover equipment faults, if any, to ensure early troubleshoot-
ing. This assures smooth operation of the equipment.

Classification
According to the maintenance cycle, the routine maintenance of
iBSC falls into four categories:
Daily maintenance
Weekly maintenance
Monthly maintenance
Quarterly maintenance
For daily maintenance, the following items are involved:
Equipment room environment check, which includes:
Checking equipment room environment alarms
Checking equipment room temperature
Checking equipment room humidity
Checking the intactness of burglarproof net, door and win-
dow
Checking the cabinet door
Checking equipment room cleanness

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ZXG10 iBSC Routine Maintenance

BSC running status check


Checking board indicator status
Checking foreground-background communication links
Querying the current alarms of BSC
Querying the past 24 hours history alarms of BSC
Querying the past 24 hours history notifications of BSC
Querying important BSC performance indices
Checking A-interface status
Checking Gb interface status
Checking active/standby board status
Querying BSC operation log
Checking the alarm box
For weekly maintenance, the following items are involved:
Cleaning the equipment
Checking BSC clock status
Checking OMP and CMP status
Performing real-time statistics of BSC alarms
Analyzing past week history alarms
Analyzing performance indices
Checking server running status
Checking database space on the Network Management (NM)
server
Performing configuration data backup
Performing virus scan
For monthly maintenance, the following items are involved:
Checking software versions
Checking whether the clock is synchronized
Checking whether the database has automatic backup clearing
function
Updating operating system patch
Checking whether the optical interface has the dustproof cap
For quarterly maintenance, the following items are involved:
Checking power supply
Checking cable connections
Checking the fan plug-in box running status
Checking antistatic wrist strap
Checking spare materials and parts
Checking grounding conditions
Cleaning the air filter

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Chapter 2 Overview

Precautions
Perform the following precautionary steps during routine mainte-
nance.
Maintain normal temperature and humidity in the equipment
room. Keep the equipment room environment clean and tidy
and free from dust and dampness. Prevent rodents from en-
tering the equipment room and cabinets.
Make sure that the primary power supply is stable and reliable.
Check the system groundings and lightning protection ground-
ings periodically. Check and ensure good condition of lightning
protection system before and after the thunderstorms.
Standardize the daily work of maintenance personnel:
Maintain a detailed attendants log to provide records about
system operation, version, data change, upgrading and
troubleshooting. It facilitates analysis and troubleshooting
after fault detection.
Keep a record of work shifts and specify the responsibility
clearly.
Install anti-virus software at each client. Do not disable the
real-time detection function. Update the virus library periodi-
cally. Do not use unauthorized disks or CDs. Do not install and
run software unrelated to maintenance work.
Only one user can have the super administrator right. The
super administrator sets different Network Management pass-
words for different access rights. The rights of login into server
and client should be graded. Passwords should be managed
strictly and changed periodically.
Maintenance personnel should be well trained and should have
adequate equipment and network knowledge. Wear an anti-
static wrist strap before touching any equipment hardware to
avoid accidents.
Do not plug/unplug, reset, or change over boards casually.
Backup data before doing any data modification, and make
records of data modifications. Do not delete backup data until
the equipment has run properly for a period of time (usually a
week) after data modification. Even if there is no data modifi-
cation, backup the database periodically, and restore the data
in time for emergency requirement. Databases, especially the
performance measurement and alarm database, should be ob-
served on a regular basis to check whether the automatic dump
function is normal in order to avoid the error of disk overflow.
Do not run the signaling trace during busy-traffic hours, espe-
cially at daytime. The signaling trace can be performed only
during low-traffic hours with the permission of local ZTE office.
Keep common tools and instruments available in the equip-
ment room. Such tools and instruments include flathead
screwdriver and cross screwdriver, signaling tester, network
cable pliers, multimeter, AC power supply, telephone line,
network cable, antistatic wrist strap, insulating tape, and com-
mon toolkit. Check and ensure the precision of instruments
and tools periodically.

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ZXG10 iBSC Routine Maintenance

Check spare parts periodically to maintain accurate inventory


of frequently used spare parts to ensure their working condi-
tions. Ensure that the inventory contents are unaffected by
moisture or mould. Keep spare parts and the replaced faulty
parts in antistatic bags separately and label them appropriately
for identification purposes.
Keep maintenance software and documents at designated po-
sition, to ensure that they are available when necessary
Make sure that lighting in the equipment room is bright
Remove any detected faults as soon as possible. For faults that
can not be resolved, contact the local ZTE office, and record
the troubleshooting procedure in details.
Put the contact information of the local ZTE office in a notice-
able place, and notify it to all maintenance personnel so that
ZTE can be contacted when there is a need. Update the con-
tact information as soon as possible if there is any change.

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Chapter 3

Daily Maintenance

Table of Contents
Equipment Room Environment Check ...................................11
BSC Running Status Check .................................................15

Equipment Room
Environment Check
In this section, the following maintenance items are introduced:
Checking equipment room environment alarms
Checking equipment room temperature
Checking equipment room humidity
Checking the intactness of burglar proof-net, doors and win-
dows
Checking cabinet doors
Checking equipment room cleanness

Checking Equipment Room


Environment Alarms
Background iBSC environment alarm system consists of the power distribution
Knowledge plug-in box, smoke sensor, infrared sensor, temperature and hu-
midity sensor, and access control sensor.
The power distribution plug-in box is an important component of
the alarm system. It is installed with the Power Distribution Board
(PWRD) and the Power Distributor Backplane (PWRDB). The func-
tions include power indication, environment monitoring, and inter-
nal fan plug-in box monitoring.
PWRDB is located at the back of the power distribution plug-in
box, leading out the monitoring cable . The external sensor is
connected with the power distribution plug-in box through cable
H-MON-009. PWRD performs alarm signal processing. The alarm
indicator on the power distribution plug-in box panel indicates
alarm if the following problems occur:

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ZXG10 iBSC Routine Maintenance

The -48 V power supply has problems such as over-voltage,


under-voltage, or power-down.
The fan becomes abnormal.
Smoke signal, intrusion signal, or signal of temperature/hu-
midity exceeding limit is detected.
Prerequisite Prior to performing this task, make sure that the iBSC environ-
ment alarm system has been installed and the system is running
normally.
Operation Guide Check whether the alarm indicator on the power distribution
plug-in box indicates alarm. Check whether there is any envi-
ronment alarm, including power supply system alarm, fire alarm,
and smoke alarm.
Reference Figure 1 shows the front panel of power distribution plug-in box.
Standard
FIGURE 1 FRONT PANEL OF POWER DISTRIBUTION PLUG-IN BOX

There are eight indicators on the panel. Table 2 describes these


indicators.

TABLE 2 INDICATORS ON POWER DISTRIBUTION PLUG-IN BOX

Name Color Meaning Work Mode

RUN Green Running Flashes at 1 Hz:


indicator normal running

OFF: abnormal

-48 V(I) Red The first -48 V ON: the first


alarm indicator -48 V power
supply has
under-voltage
or over-voltage
alarm

OFF: no alarm

-48 V(II) Red The second ON: the second


-48 V alarm -48 V power
indicator supply has
under-voltage
or over-voltage
alarm

OFF: no alarm

FAN Red Fan alarm ON: the fan has


indicator abnormal alarm

OFF: no alarm

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Chapter 3 Daily Maintenance

Name Color Meaning Work Mode

HOT Red Temperature ON: the


alarm indicator environment
temperature
has abnormal
alarm

OFF: no alarm

SMOKE Red Smoke alarm ON: abnormal


indicator smoke alarm

OFF: no alarm

DOOR Red Access control ON: abnormal


alarm indicator access control
alarm

OFF: no alarm

ARRESTER Red Lightning ON: the


protector alarm lightning
indicator protector has
abnormal alarm

OFF: no alarm

Abnormality Different handling methods are applied to different alarms.


Handling
If the power-supply system has under-voltage or over-voltage
alarm, use multimeter to check the -48 V power.
If the equipment room has fire alarm or smoke alarm, check
the inside environment of equipment room.
Check whether there is any fire or smoke. If there is no
smoke, the alarm might be caused due to floating dust in
the air. Purify the air or suppress the alarm.
Ensure that the air conditioner is normal.
Ensure that the sensor is normal.
Check whether the alarm box is faulty. Replace the alarm
box if its hardware is faulty.

Checking Equipment Room


Temperature
Operation Guide Observe the thermometer indication and record the temperature
in the equipment room.
Reference The working temperature foriBSC must satisfy the following re-
Standard quirements:
Long-term working temperature: 0 C ~ 40 C
Short-term working temperature: -5 C ~ 45 C

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ZXG10 iBSC Routine Maintenance

Note:
The values of working temperature and humidity in the equipment
room must be measured in the following conditions: the cabinet
does not have front/rear protection panel, and the measurement
is performed 1.5 m above the ground and 0.4 m in front of the
cabinet.
It is advised to keep the equipment rooms temperature between
15 C and 30 C.

Abnormality If the equipment room temperature is abnormal, check the air


Handling conditioner and make sure that it works normally and satisfies the
working temperature requirement.

Checking Equipment Room Humidity


Operation Guide Observe the hygrometer indication and record the humidity in the
equipment room.
Reference The working humidity foriBSC must satisfy the following require-
Standard ments:
Long-term working humidity: 20% ~ 90%
Short-term working humidity: 5% ~ 95%

Note:
If the phenomenon of condensed water is found, solve the problem
immediately.
It is recommended to keep the equipment rooms humidity be-
tween 40% and 65%.

Abnormality If the equipment rooms humidity is abnormal, check the air con-
Handling ditioner and make sure that it works normally and satisfies the
working humidity requirement.

Checking Equipment Room


Burglarproof-Net, Doors and
Windows
Operation Guide Check and ensure the normal condition of equipment room bur-
glarproof-net, doors, and windows.
Abnormality If the burglarproof-net, doors, or windows of the equipment room
Handling are damaged, make records in the Daily Maintenance Record and
replace the faulty ones immediately.

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Chapter 3 Daily Maintenance

Checking Cabinet Doors


Operation Guide Check the front and rear doors of the cabinet and ensure that they
are closed.
Abnormality If any of the front or the rear door is open, make records in the
Handling Daily Maintenance Record and close the door.

Cleaning Equipment Room


Operation Guide Check the equipments in the equipment room and the ground to
ensure they are all clean.
Abnormality Clean the equipment room environment in time.
Handling

BSC Running Status Check


In this section, the following maintenance items are introduced:
Checking board indicators
Checking foreground-background communication link
Querying BSC s current alarms
Querying the past 24-hour history alarms of BSC
Querying the past 24-hour notifications of BSC
Querying KPI s of BSC
Checking A-interface status
Checking Gb interface status
Checking boards active/standby status
Querying BSCs operation logs
Checking the alarm box

Checking Board Indicators


Operation Guide Check the status of BSC panel indicators. If the checking result is
as follows, then it indicates that the board is running normally.
The running indicator RUN flashes at 1 Hz
The alarm indicator ALM is always OFF
If the board is 1+1 backup, the active/standby indicator ACT
is in normal status:
ACT is ON, indicating the board is active.
ACT is OFF, indicating the board is standby.

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ZXG10 iBSC Routine Maintenance

Reference For details of different iBSC board indicators, refer to iBSC Base
Standard Station Controller Hardware Manual.
Abnormality Perform the following operations to handle abnormalities.
Handling
1. Enter Fault Management at client to view detailed alarms.
For operation details, refer to Querying BSCs Current Alarms.
2. Reset the board.
3. Check the boards data configuration and version configuration
to make sure that they are correct, and the foreground and
background configurations are consistent.
4. Unplug and plug the board to make sure that the board has
good contact. If the problem still exists, replace the board.

Checking Foreground-Background
Communication Link
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant Network Elements
(NE) is started successfully.
Operation Guide Perform the following steps:
1. Enter Fault Management and view the detailed alarm (alarm
code: 100000). For operation details, refer to Querying BSCs
Current Alarms.
2. Enter Topology Management, right-click the NE to be
checked in Physical View, and click NE Management >
Dynamic Data Management, as shown in Figure 2.

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Chapter 3 Daily Maintenance

FIGURE 2 SELECTING DYNAMIC DATA MANAGEMENT

3. Enter Dynamic Data Management to query the link status in


Configuration Resource Tree and to check whether the fore-
ground-background communication link is established success-
fully. As shown in Figure 3, indicates that the foreground-
background link is established successfully. indicates that
the foreground-background link establishment is failed.

FIGURE 3 LINK STATUS QUERY

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ZXG10 iBSC Routine Maintenance

Reference For link connected with the foreground, its status is OK.
Standard
The foreground-background communication link succeeds.
Abnormality Perform the following operations to handle abnormalities.
Handling
1. If the foreground-background communication link fails, check
cable connection and connectors between the NM server and
foreground and ensure that they are normal; check HUB and
switch to ensure that they are not powered down and work
normally; check the OMP data configurations and version con-
figurations at foreground and background and ensure that they
are correct and consistent.
2. Reset the OMP board.
3. Unplug and plug the board to make sure that the board has
good contact. If the problem persists, replace the board.
4. Observe the OMP panel indicators to check whether the fore-
ground OMP runs normally.
If the running indicator RUN flashes at 1 Hz and the alarm
indicator ALM is OFF, then it indicates that OMP runs nor-
mally.
If the running indicator RUN is always ON or always OFF,
or the alarm indicator ALM is red and ON, then it indicates
that OMP runs abnormally. Replace the board in this case.

Querying BSC's Current Alarms


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Fault Management interface is opened.
Operation Guide Perform the following steps to query BSC current alarms.
1. In the Fault Management tab, click Query > View Current
Alarms, as shown in Figure 4.

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Chapter 3 Daily Maintenance

FIGURE 4 QUERYING CURRENT ALARMS

2. Current Alarm Query Conditions tab appears, as shown in


Figure 5.

FIGURE 5 CURRENT ALARM QUERY CONDITIONS TAB

3. In the Current Alarm Query Conditions tab, the current


alarms can be queried in two ways: rapid query and combi-
nation query. Also, operations such as modification, deletion
and refresh can be performed.
Rapid query
Through rapid query, the alarm information can be queried
rapidly, but query conditions are not saved after the query
result is displayed.
Perform the following steps to implement rapid query.
a) In the Current Alarm Query Conditions tab, click

in the toolbar, Query Current Alarm dialog box


pops up, as shown in Figure 6.

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ZXG10 iBSC Routine Maintenance

FIGURE 6 QUERY CURRENT ALARM DIALOG BOX

b) Select query conditions according to actual require-


ment, and click OK. The system starts the current
alarm query and displays the query result in the View
Current Alarms tab, as shown in Figure 7.

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Chapter 3 Daily Maintenance

FIGURE 7 CURRENT ALARM QUERY RESULT

Note:
The current alarm query differs from other queries as the
query result interface can be refreshed automatically. If
Visibility check box is not checked in the Query Current
Alarm dialog box, then the query result will not be re-
freshed automatically, and can not be refreshed manually
either.

Combination query
In the Current Alarm Query Conditions tab, the query
condition can be created and displayed as a list. User can
select one or multiple conditions to perform query, and can
also modify the query condition.
a) In the Current Alarm Query Conditions tab, click

in the toolbar, Current Alarm Query Condition


dialog box pops up, as shown in Figure 8.

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ZXG10 iBSC Routine Maintenance

FIGURE 8 CURRENT ALARM QUERY CONDITION DIALOG BOX

b) In the Current Alarm Query Condition dialog box,


enter Name and Description, select query conditions
in Selection area, and click OK.
c) The set query condition appears in the Current Alarm
Query Conditions tab, as shown in Figure 9.

FIGURE 9 CREATED CURRENT ALARM QUERY CONDITIONS

d) Select and right-click on one or multiple query condi-


tions, and click Execute on the pop up menu or click

in the toolbar, as shown in Figure 10.

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Chapter 3 Daily Maintenance

FIGURE 10 COMBINATION QUERY OF CURRENT ALARMS

e) The system performs query according to selected con-


ditions, and displays the query result in the form of list
in View Current Alarms tab, as shown in Figure 11.

FIGURE 11 COMBINATION QUERY RESULT OF CURRENT ALARMS

Abnormality Perform the following operations to handle abnormalities.


Handling
1. In the View Current Alarms tab, double-click an alarm or
right-click an alarm, and click Details in the pop-up menu, as
shown in Figure 12.

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ZXG10 iBSC Routine Maintenance

FIGURE 12 SELECTING DETAILS MENU ITEM FOR CURRENT ALARM

2. In the Details dialog box, select the Details tab to view de-
tailed information of the alarm, as shown inFigure 13. User
can click buttons on the right (Pre, Next, Acknowledge, Un-
acknowledge, Clear, Forward, Comment) to perform cor-
responding operations. In the Maintenance Suggestion tab,
user can customize the maintenance suggestion and save it.

FIGURE 13 DETAILS OF CURRENT ALARM

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Chapter 3 Daily Maintenance

Note:
As shown in Figure 12, users can also right-click an alarm in the
query result of current alarms and click Acknowledge, Unac-
knowledge, Clear, Forward in the pop-up menu to perform cor-
responding operations.

Querying BSCs Past 24-Hour History


Alarms
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
The Fault Management interface is opened.
Background The newly-generated alarm information exists in the form of cur-
Knowledge rent alarm. If user performs the clearing operation, the current
alarm becomes history alarm.
Operation Guide Perform the following steps to query the past 24-hour history
alarms of BSC.
1. In the Fault Management tab, select Query > View History
Alarms, as shown in Figure 14.

FIGURE 14 SELECTING VIEW HISTORY ALARMS

2. History Alarm Query Conditions tab appears, as shown in


Figure 15.

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ZXG10 iBSC Routine Maintenance

FIGURE 15 HISTORY ALARM QUERY CONDITIONS TAB

3. In the History Alarm Query Conditions tab, the history


alarms can be queried in two ways: rapid query and combi-
nation query. Also, operations such as modification, deletion
and refresh can be performed.
Rapid query
Through rapid query, the alarm information can be queried
rapidly, but query conditions are not saved after the query
result is displayed.
Perform the following steps to implement rapid query.

a) In the History Alarm Query Conditions tab, click


in the toolbar, Query History Alarm dialog box pops
up, as shown in Figure 16.

FIGURE 16 QUERY HISTORY ALARM DIALOG BOX

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Chapter 3 Daily Maintenance

b) In the Query History Alarm dialog box, select Hap-


pen Time. Time options appear on the right, as shown
in Figure 17.

FIGURE 17 TIME OPTIONS FOR HISTORY ALARMS

c) Select By Relative Time, enter 1 in the Latest spin box


or click until 1 appears in the spin box, as shown in
Figure 18.

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ZXG10 iBSC Routine Maintenance

FIGURE 18 SETTING HAPPEN TIME OF HISTORY ALARM

Note:
As shown in Figure 18, users can also select By Time
Range and set Begin Time and End Time. By default,
the duration between Begin Time and End Time is the
past 24 hours.

d) In the Query History Alarm dialog box, after setting


Happen Time, click OK. The system starts query and
displays the query result as a list in the View History
Alarms tab, as shown in Figure 19.

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Chapter 3 Daily Maintenance

FIGURE 19 QUERY RESULT OF HISTORY ALARMS

Combination query
In the History Alarm Query Conditions tab, the query
condition can be created and displayed as a list. User can
select one or multiple conditions to perform query, and can
also modify the query condition.

a) In the History Alarm Query Conditions tab, click


in the toolbar, History Alarm Query Condition dialog
box pops up, as shown in Figure 20.

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ZXG10 iBSC Routine Maintenance

FIGURE 20 HISTORY ALARM QUERY CONDITION DIALOG BOX

b) In the History Alarm Query Condition dialog box,


enter Name and Description, select query conditions
in Selection area (set Happen Time to be the past 24
hours), and click OK.
c) The set query condition appears in the History Alarm
Query Conditions tab, as shown in Figure 21.

FIGURE 21 CREATED HISTORY ALARM QUERY CONDITIONS

d) Select and right-click on one or multiple query condi-


tions, and click Execute in the pop-up menu or click

in the toolbar, as shown in Figure 22.

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Chapter 3 Daily Maintenance

FIGURE 22 COMBINATION QUERY OF HISTORY ALARMS

e) The system performs query according to selected con-


ditions and displays the query result as a list in View
History Alarms: query1 tab, as shown in Figure 23.

FIGURE 23 COMBINATION QUERY RESULT OF HISTORY ALARMS

Abnormality Perform the following operations to handle abnormalities.


Handling
1. In the View History Alarms: query1 tab, double-click an
alarm or right-click an alarm, and click Details in the pop-up
menu, as shown in Figure 24.

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ZXG10 iBSC Routine Maintenance

FIGURE 24 SELECTING DETAILS MENU ITEM FOR HISTORY ALARM

2. In the Details dialog box, select the Details tab to view de-
tailed information of the alarm, as shown in Figure 25. User
can click buttons on the right (Pre, Next) to perform corre-
sponding operations. In the Maintenance Suggestion tab,
user can customize the maintenance suggestion and save it.

FIGURE 25 DETAILS OF HISTORY ALARM

Querying BSCs Past 24-Hour


Notifications
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and the server is normal.
Fault Management interface is opened.

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Chapter 3 Daily Maintenance

Operation Guide Perform the following steps to query the past 24-hour notifications
of BSC.
1. In the Fault Management tab, select Query > View Notifi-
cations, as shown in Figure 26.

FIGURE 26 SELECTING VIEW NOTIFICATIONS

2. Notification Query Conditions tab appears, as shown in


Figure 27.

FIGURE 27 NOTIFICATION QUERY CONDITIONS TAB

3. In the Notification Query Conditions tab, the notifications


can be queried in two ways: rapid query and combination
query. Also, operations such as modification, deletion and re-
fresh can be performed.
Rapid query
Through rapid query, the notification information can be
queried rapidly, but query conditions are not saved after
the query result is displayed.
Perform the following steps to implement rapid query.

a) In the Notification Query Conditions tab, click


in the toolbar, Query Notification dialog box pops up,
as shown in Figure 28.

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ZXG10 iBSC Routine Maintenance

FIGURE 28 QUERY NOTIFICATION DIALOG BOX

b) In the Query Notification dialog box, select Happen


Time check box. Time options appear on the right, as
shown in Figure 29.

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Chapter 3 Daily Maintenance

FIGURE 29 TIME OPTIONS FOR NOTIFICATIONS

c) Select By Time Range and set Begin Time and End


Time. By default, the duration between Begin Time
and End Time is the past 24 hours. Select By Relative
Time, enter 1 in the Latest spin box or click until
1 appears in the spin box.
d) In the Query Notification dialog box, after setting
Happen Time, click OK. The system starts query and
displays the query result as a list in the View Notifi-
cations tab, as shown inFigure 30.

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ZXG10 iBSC Routine Maintenance

FIGURE 30 QUERY RESULT OF NOTIFICATIONS

Combination query
In the Notification Query Conditions tab, the query con-
dition can be created and displayed as a list. User can select
one or multiple conditions to perform query, and can also
modify the query condition.

a) In the Notification Query Conditions tab, click in


the toolbar, Notification Query Condition dialog box
pops up, as shown in Figure 31.

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Chapter 3 Daily Maintenance

FIGURE 31 NOTIFICATION QUERY CONDITION DIALOG BOX

b) In the Notification Query Condition dialog box, en-


ter Name and Description, select query conditions in
Selection area (set Happen Time to be the past 24
hours), and click OK.
c) The set query condition appears in the Notification
Query Conditions tab, as shown in Figure 32.

FIGURE 32 CREATED HISTORY NOTIFICATION QUERY


CONDITIONS

d) Select and right-click on one or multiple query condi-


tions, and click Execute on the pop-up menu or click

in the toolbar, as shown in Figure 33.

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ZXG10 iBSC Routine Maintenance

FIGURE 33 COMBINATION QUERY OF HISTORY NOTIFICATIONS

e) The system performs query according to selected con-


ditions and displays the query result as a list in View
Notifications: query1 tab, as shown in Figure 34.

FIGURE 34 COMBINATION QUERY RESULT OF NOTIFICATIONS

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Chapter 3 Daily Maintenance

Abnormality Perform the following operations to handle abnormalities.


Handling
1. In the View Notifications: query1 tab, double-click or right-
click a notification, and click Details in the pop-up menu, as
shown in Figure 35.

FIGURE 35 SELECTING DETAILS MENU ITEM FOR NOTIFICATION

2. In the Details dialog box, select the Details tab to view de-
tailed information of the notification, as shown in Figure 36.
User can click buttons on the right (Pre, Next) to perform
corresponding operations.

FIGURE 36 DETAILS OF NOTIFICATION

Querying BSC KPI


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.

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ZXG10 iBSC Routine Maintenance

Operation Guide Perform the following steps to query the Key Performance Index
(KPI) of BSC.
1. In the Performance Management tab, click Performance
Management > Performance Data Query, or click in
the toolbar, as shown in Figure 37.

FIGURE 37 SELECTING PERFORMANCE DATA QUERY

Note:
Important KPI data are reported to the background NMS from
the foreground equipment, users need not change any set-
tings. Six types of KPI values should be especially noticed:
call drop rate, congestion rate, availability rate, handover suc-
cess rate, CPU load, and traffic call drop ratio.

2. Query dialog box pops up, as shown in Figure 38.

FIGURE 38 QUERY DIALOG BOX

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Chapter 3 Daily Maintenance

3. In the Query Index tab of Query dialog box, select BscFunc-


tion in Object Type drop down menu, and check CPULoad-
Measurement check box, as shown in Figure 39.

FIGURE 39 SELECTING CPULOADMEASUREMENT

4. Set the query time in Query Time tab, set the query object in
the Query Object tab, and click OK in the Query dialog box.

5. Click in the toolbar to save the query result.


6. In the Query Index tab of Query dialog box, select CellFunc-
tion in Object Type drop down menu, and check KPI Index
check box, as shown in Figure 40.

FIGURE 40 SELECTING KPI INDEX

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ZXG10 iBSC Routine Maintenance

7. Set the query time in Query Time tab, set the query object in
the Query Object tab, and click OK in the Query dialog box.

8. Click in the toolbar to save the query result.


Reference Table 3describes referenced KPI values of BSC.
Standard
TABLE 3 REFERENCED KPI VALUES OF BSC

Performance Index Reference Value

SDCCH in congestion rate (%) 1%

SDCCH channel in call drop rate 0.50%


(%)

TCH in service rate (%) 99%

TCH in congestion rate (excluding 3%


handover) (%)

TCH in congestion rate (including 2%


handover) (%)

TCH in call drop rate (excluding 1%


handover) (%)

TCH in call drop rate (including 0.80%


handover) (%)

Traffic call drop ratio 90

Handover success rate (%) 95%

SDCCH in service rate (%) 99%

Radio switch rate (%) 97%

TCH assign failure rate (%) 2%

TCH allocate failure rate (%) 10%

Average value of CPU load 80%

Peak value of CPU load 90%

Dual band handover success rate 95%


(%)

Note:
The index values in Table 3 are for reference. User can customize
KPI indices according to actual network status and requirements.

Abnormality Analyze KPI values. If a KPI value exceeds the normal range, per-
Handling form troubleshooting immediately.

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Chapter 3 Daily Maintenance

Checking A-Interface Status


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NEs is started suc-
cessfully.
Operation Guide Perform the following steps to query A-interface status.
1. Enter Topology Management, right-click on the NE to be
checked in Physical View, and click NE Management > Dy-
namic Data Management. The BSC Dynamic data man-
agement tab is shown in Figure 41.

FIGURE 41 BSC DYNAMIC DATA MANAGEMENT TAB

2. Select No. 7 Signaling Management tab to query the link


status.
3. Select A PCM Management tab to query the PCM status.
Select A Trunk Management tab to query status of all times-
lots.
4. If IP A-interface is adopted, select IP A Management tab to
query the user plane sub-unit status.
Reference The configured LINK is in the status of being activated or sig-
Standard naling occupation.
The configured voice channel is in the status of being occupied
or being idle.
The user plane sub-unit status is normal.
Abnormality Perform the following operations to handle abnormalities.
Handling
1. BSC self-test
i. Judge whether BSC is normal. During A-interface intercon-
nection, if the No. 7 signaling link is disconnected, check
BSC and ensure that BSC has no problem.

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ZXG10 iBSC Routine Maintenance

ii. Check the running status of all boards in BSC and ensure
that all indicators are in normal status.
iii. According to configuration data, find out s where the No. 7
signaling link is located.
iv. Perform self-loop test for these PCMs, and observe the sta-
tus of SPB/SPB2 and DTB indicators.
After the self-loop test is performed, if the E1 indicator on
SPB/SPB2 and DTB flashes rapidly, it indicates that no prob-
lem exists inside BSC; otherwise, it indicates that some
problem exists inside BSC.
2. BSC internal problem troubleshooting
i. Data problem
The probability of data configuration error is low. The con-
figuration should be performed very carefully.
ii. Hardware problem
These problems include board problems and internal ca-
ble connection problems. Some common fault symptoms
are: board fault, E1 line position being inconsistent with
the configured serial number, etc.
For No. 7 signaling fault, check the boards where No. 7
signaling passes through, unplug and plug these boards
one by one to locate the fault.
3. If no problem exists inside the BSC, check the interconnection
data and ensure that they are correct.
4. Check external connections to ensure they are correct.

Checking Gb Interface Status


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NE s is started suc-
cessfully.
Operation Guide According to whether Gb interface uses IP or E1, the operation
steps for checking Gb interface status are divided into two types:
Gb interface uses IP
i. In the Dynamic Data Management tab, double-click the
BSC Dynamic data management node in the left Con-
figuration Resource Tree. BSC Dynamic data man-
agement tab is shown in Figure 42.

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FIGURE 42 BSC DYNAMIC DATA MANAGEMENT TAB

ii. Select the IP GB Management tab to query the end node


status, NSVC status and dynamic end node status.
iii. If Flex Gb interface is adopted, select SGSN Office Man-
agement tab to query the SGSN status.
Gb interface uses E1
i. In the Dynamic Data Management tab, double-click the
BSC Dynamic data management node in the left Con-
figuration Resource Tree. BSC Dynamic data man-
agement tab is shown in Figure 42.
ii. Select the NSVC Management tab to query the NSVC sta-
tus.
iii. If interface is adopted, select SGSN Office Management
tab to query the SGSN status.
Reference The configured NSVC is in the status of being occupied or being
Standard idle, without congestion or being blocked.
At least one SGSNs status is enabled and unblocked.
The cell has no congestion.
Abnormality Perform the following operations to handle abnormalities.
Handling
1. BSC self-test
i. Judge whether BSC is normal and ensure that BSC has no
problem.
ii. Check the running status of all boards in BSC and ensure
that all indicators are in normal status.
iii. Perform self-loop test for PCM, and observe the status of
SPB /SPB2 indicators.
After the self-loop test is performed, if the E1 indicator on
SPB/SPB2 flashes rapidly, it indicates that no problem ex-
ists inside BSC; otherwise, it indicates that some problem
exists inside BSC.
2. BSC internal problem troubleshooting
i. Data problem
The probability of data configuration error is low. The con-
figuration should be performed very carefully. The correct-

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ZXG10 iBSC Routine Maintenance

ness of data configuration is checked by comparing ZDB


files at the foreground and the background.
ii. Hardware problem
These problems include board problems and internal ca-
ble connection problems. Some common fault symptoms
are: board fault, E1 line position being inconsistent with
the configured serial number, etc.
3. If no problem exists inside the BSC, check the interconnection
data and ensure that they are correct.
4. Check external connections to ensure they are correct.

Checking Boards Active-Standby


Status
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NEs is started suc-
cessfully.
Operation Guide Perform the following steps to check the boards active/standby
status.
1. In the Dynamic Data Management tab, select and double-
click the rack where the board is located. The rack view ap-
pears on the right, as shown in Figure 43.

FIGURE 43 CHECKING BOARDS ACTIVE/STANDBY STATUS

2. Check the color of the board in the rack view. As shown in the
Legend tab in Figure 43, green represents that the board is
active while blue represents that the board is standby.
Reference For details of the active and standby status of all boards, refer to
Standard the Legend tab on the right side of rack view.

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Chapter 3 Daily Maintenance

Abnormality Perform the following operations to handle abnormalities.


Handling
1. Check the active/standby status indicator on the board to en-
sure that it is consistent with that displayed on the NM inter-
face.
2. If the active/standby status of all boards is unknown, check
the foreground-background communication link. For operation
details, refer to Checking Foreground-Background Communi-
cation Link.
3. If the active/standby status of some boards is unknown, enter
Fault Management to view alarm details. For operation de-
tails, refer to Querying BSCs Current Alarms.

Querying BSC Operation Log


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Background The operation log of BSC records the BSC operation details, which
Knowledge is often used to locate the fault. Browsing and saving the operation
log every day helps to find the abnormality in system running and
operation.
Operation Guide Perform the following steps to query the operation log of BSC.
1. Enter Topology Management, right-click on the NE to be
checked in Physical View, and click Query NE Log > Op-
eration Log in the pop-up menu, as shown in Figure 44.

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ZXG10 iBSC Routine Maintenance

FIGURE 44 ENTERING LOG MANAGEMENT

2. In the Query Operation Log dialog box, user can set query
conditions to perform the query, as shown in Figure 45.

FIGURE 45 QUERY OPERATION LOG DIALOG BOX

3. The query result of operation log is shown in Figure 46.

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Chapter 3 Daily Maintenance

FIGURE 46 OPERATION LOG QUERY RESULT

4. Double-click an operation log to view the operation log details.


Reference The operation log does not contain any unknown data configura-
Standard tion operation and resetting operation, and the log information is
normal.
Abnormality If the operation log contains data configuration operation,
Handling check whether the operation is correct and who performs the
operation.
If the operation log contains the following maintenance oper-
ations, find out the reason why they are included in the log:
Resetting board
Board changeover
Blocking link
Deactivating No. 7 link
Disabling signaling point and subsystem
Port loopback

Checking Alarm Box


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Fault Management interface is opened.

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ZXG10 iBSC Routine Maintenance

Operation Guide Perform the following steps to check the alarm box:
1. In the Fault Management tab, click Setting > Alarm Box
Setting and check whether the link between the alarm box
and the server is established.
2. Query the past 24-hour history alarms of BSC to see whether
the alarm box has any alarm. For operation details, refer to
Querying BSCs Past 24-Hour History Alarms.
3. Check whether the critical alarm that satisfies the reporting
conditions can be correctly sounded and displayed on the alarm
box.
Reference The RUN indicator on the alarm box flashes regularly.
Standard
The alarm level indicated by the alarm indicator is consistent
with the current alarm level displayed in Fault Management.
The suppressed alarm is not displayed on the alarm box.
Abnormality Perform the following operations to handle abnormalities.
Handling
1. If the alarm box has alarm, enter Fault Management at
client to check the alarm details. For operation details, refer
to Querying BSCs Past 24-Hour History Alarms.
2. Check the cable connection and connectors between the alarm
box and NM server and ensure that they are normal. Check
whether the HUB and the switch is power-down and ensure
that they work normally.
3. Check the alarm box configuration to ensure that the configu-
ration is correct.

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Chapter 4

Weekly Maintenance

Table of Contents
Cleaning Equipment ...........................................................51
Checking BSC Clock Status .................................................51
Checking OMP/CMP............................................................67
Querying BSC Alarms Real-Time Statistics ............................68
Analyzing History Alarms of the Past Week............................69
Analyzing Performance Indices ............................................71
Checking Server Running Status..........................................72
Checking Occupied Space of Database at NM Server...............73
Configuration Data Backup..................................................75
Virus Scanning ..................................................................77

Cleaning Equipment
Operation Guide In the equipment room, check the equipment and ensure that
there is no cobweb or dust.
Reference The equipment should be clean and tidy.
Standard
Abnormality Clean the equipment in time, especially the dust-proof plug-in box.
Handling

Checking BSC Clock Status


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Operation Guide Perform the following steps to check BSC clock status.
1. Check the status of CLKG/ICM panel indicators, and make sure
that external connections of the CLKG/ICMs rear board are
normal.
2. Enter Fault Management to check whether there is any clock
alarm. For operation details, refer to Querying BSCs Current
Alarms.
3. Check whether the system clock of boards is normal and
whether the foreground and background clock data are con-
sistent.

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ZXG10 iBSC Routine Maintenance

Reference iBSC has three types of clock generator boards:


Standard
CLKG (CLKG)
CLKG (ICM)
ICM
Table 4 describes CLKG (CLKG) board panel indicators.

TABLE 4 INDICATORS ON CLKG (CLKG) PANEL

Name Color Meaning Description

RUN Green Running Refer to Table


indicator 7.

ALM Red Alarm indicator Refer to Table


7.

ENUM Yellow Board ON: Indicates


extraction that the micro
indicator switch is
turned on; the
board is not
inserted to the
correct position,
software
version is not
downloaded.

Flashing at 5
Hz: Indicates
the micro switch
alarm; during
the boards
running, the
micro switch is
turned on and
has alarm.

Flashing at 1
Hz: Indicates
that the
board can
be extracted;
during the
boards
running, the
micro switch is
turned on, the
board, which
is standby or
does not use
resource, can
be extracted.

OFF: Indicates
that the micro
switch is
normal.

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Name Color Meaning Description

ACT Green Active/standby ON: Indicates


indicator that the board
is active.

OFF: Indicates
that the board
is standby.

CATCH Green Catching ON: Indicates


indicator that the board is
in the catching
status (i.e. it
has reference),
and is not
locked.

TRACE Green Tracing ON: Indicates


indicator that the board
is in the tracing
status (i.e. it
has reference),
and is locked.

KEEP Green Keeping ON: Indicates


indicator that the board is
locked, but then
the reference is
lost.

FREE Green Free running ON: Indicates


indicator that the board
is not locked
and has no
reference, and
the board is the
status of free
running.

2 Mbps1 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is
the first 2 Mbps
clock reference
transmitted
in the form
of HDB3
coding, which
is provided
by BITS
equipment.

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ZXG10 iBSC Routine Maintenance

Name Color Meaning Description

2 Mbps2 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is the
second 2 Mbps
clock reference
transmitted
in the form
of HDB3
coding, which
is provided
by BITS
equipment.

2 MHz1 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is
the first 2 MHz
clock reference
transmitted in
the form of
TTL difference,
which is
provided
by BITS
equipment.

2 MHz2 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is the
second 2 MHz
clock reference
transmitted in
the form of
TTL difference,
which is
provided
by BITS
equipment.

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Name Color Meaning Description

8 K1 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is
the line 8K
reference
provided by
board such as
DTB and APBE.

8 K2 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is
the 8K clock
reference
provided by
GPS board.

8 K3 Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that the
selected
reference is
the 8K clock
reference
provided by
UIMU or UIMC.

NULL Green Reference This indicator


indicator is used to
indicate the
clock reference
selected by the
CLKG board.

ON: Indicates
that there is
no available
external
reference, and
the system is

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ZXG10 iBSC Routine Maintenance

Name Color Meaning Description


in the status of
free oscillating.

QUTD Red Reference ON: Indicates


deterioration the currently
indicator selected
reference
deterioration.

MANI Green Allow-manual- ON: Indicates


reference- that the
selection reference can
indicator be selected
manually.

OFF: Indicates
that the
reference can
not be selected
manually.

Table 5 describes CLKG (ICM) board panel indicators.

TABLE 5 CLKG (ICM) BOARD PANEL INDICATORS

Indicator Color Meaning Description


Name

RUN Green Run indicator Refer to Table


7.

ALM Red Alarm indicator Refer to Table


7.

ENUM Yellow Board ON: Indicates


extraction that the micro
Indicator switch is
turned on; the
board is not
inserted to the
correct position,
software
version is not
downloaded.

Flashing at 5
Hz: Indicates
the micro switch
alarm; during
the boards
running, the
micro switch is
turned on and
has alarm.

Flashing at 1
Hz: Indicates
that the
board can
be extracted;
during the
boards

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Chapter 4 Weekly Maintenance

Indicator Color Meaning Description


Name
running, the
micro switch is
turned on, the
board, which
is standby or
does not use
resource, can
be extracted.

OFF: Indicates
that the micro
switch is
normal.

ACT Green Active/ standby ON: Indicates


indicator the board is
active

OFF: Indicates
the board is
standby

Bps1 Green Reference Indicates the


indicator clock reference
CLKG (ICM)
board selects

ON: Indicates
CLKG (ICM)
selects the
first 2 Mbps
clock reference
provided
by BITS
equipment,
which is
transmitted in
HDB3 coding
form

Bps2 Green Reference Indicates the


indicator clock reference
CLKG (ICM)
board selects

ON: Indicates
CLKG (ICM)
selects the
second 2 Mbps
clock reference
provided
by BITS
equipment,
which is
transmitted in
HDB3 coding
form

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ZXG10 iBSC Routine Maintenance

Indicator Color Meaning Description


Name

Hz1 Green Reference Indicates the


indicator clock reference
CLKG (ICM)
board selects

ON: Indicates
CLKG (ICM)
selects the
first 2 MHz
clock reference
provided
by BITS
equipment,
which is
transmitted in
TTL differential
form

Hz2 Green Reference Indicates the


indicator clock reference
CLKG (ICM)
board selects

ON: Indicates
CLKG (ICM)
selects the
second 2 MHz
clock reference
provided
by BITS
equipment,
which is
transmitted in
TTL differential
form

8K1 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference
extracted from
line

8K2 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference
provided
by external
GSMBSS-GPS

8K3 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference sent
by UIMU/GUIM
or UIMC

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Chapter 4 Weekly Maintenance

Indicator Color Meaning Description


Name

8K4 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference
provided by the
boards

NULL Green Reference ON: Indicates


indicator that no external
reference is
available and
system is in
free oscillating
status

QUTD Red Reference ON: Indicates


deterioration the selected
indicator reference has
deteriorated

CATCH Green Catch indicator ON: Indicates


that the board
is currently in
catch status,
that is, a
reference has
been found but
has not been
locked onto

TRACE Green Trace indicator ON: Indicates


that the board
is currently in
trace status,
that is, a
reference has
been found and
locked onto

KEEP Green Hold indicator ON: Indicates


that the
reference has
been lost after
being locked
onto

FREE Green Free indicator ON: Indicates


that the
board has
no reference,
and is in free
running status

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ZXG10 iBSC Routine Maintenance

Indicator Color Meaning Description


Name

MANI Green Manual ON: Indicates


selection that the
indicator reference can
be selected
manually

OFF: Indicates
that the
reference can
not be selected
manually

Table 6 describes ICM board panel indicators.

TABLE 6 ICM BOARD PANEL INDICATORS

Indicator Color Meaning Description


Name

RUN Green Run indicator Refer to Table


7.

ALM Red Alarm indicator Refer to Table 7

ENUM Yellow Board ON: Indicates


extraction that the micro
Indicator switch is
turned on; the
board is not
inserted to the
correct position,
software
version is not
downloaded.

Flashing at 5
Hz: Indicates
the micro switch
alarm; during
the boards
running, the
micro switch is
turned on and
has alarm.

Flashing at 1
Hz: Indicates
that the
board can
be extracted;
during the
boards
running, the
micro switch is
turned on, the
board, which
is standby or
does not use
resource, can
be extracted.

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Chapter 4 Weekly Maintenance

Indicator Color Meaning Description


Name

OFF: Indicates
that the micro
switch is
normal.

ACT Green Active/ standby ON: Indicates


indicator the board is
active

OFF: Indicates
the board is
standby

Bps1 Green Reference Indicates the


indicator clock reference
ICM board
selects

ON: Indicates
ICM selects the
first 2 Mbps
clock reference
provided by
equipment,
which is
transmitted in
coding form

Bps2 Green Reference Indicates the


indicator clock reference
ICM board
selects

ON: Indicates
ICM selects the
second 2 Mbps
clock reference
provided
by BITS
equipment,
which is
transmitted in
HDB3 coding
form

Hz1 Green Reference Indicates the


indicator clock reference
ICM board
selects

ON: Indicates
ICM selects
the first 2 MHz
clock reference
provided
by BITS
equipment,
which is
transmitted in
TTL differential
form

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ZXG10 iBSC Routine Maintenance

Indicator Color Meaning Description


Name

Hz2 Green Reference Indicates the


indicator clock reference
ICM board
selects

ON: Indicates
ICM selects the
second 2 MHz
clock reference
provided
by BITS
equipment,
which is
transmitted in
differential form

8K1 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference
extracted from
line

8K2 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference
provided by
external GPS

8K3 Green Reference ON: Indicates


indicator that the clock
reference is a
8 kHz clock
reference sent
by GUIM or
UIMC

8K4 Green Reference ON: indicates


indicator that the clock
reference is a
8 kHz clock
reference
provided by the
boards GPS

NULL Green Reference ON: Indicates


indicator that no external
reference is
available and
system is in
free oscillating
status

QUTD Red Reference ON: Indicates


deterioration the selected
indicator reference has
deteriorated

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Chapter 4 Weekly Maintenance

Indicator Color Meaning Description


Name

CATCH Green Catch indicator ON: Indicates


that the board
is currently in
catch status,
that is, a
reference has
been found but
has not been
locked onto

TRACE Green Trace indicator ON: Indicates


that the board
is currently in
trace status,
that is, a
reference has
been found and
locked onto

KEEP Green Hold indicator ON: Indicates


that the
reference has
been lost after
being locked
onto

FREE Green Free indicator ON: Indicates


that the
board has
no reference,
and is in free
running status

MANI Green Manual ON: Indicates


selection that the
indicator reference can
be selected
manually

OFF: Indicates
that the
reference can
not be selected
manually

SCS Green System clock Always ON:


reference Indicates that
indicator the system
clock is normal

Always OFF:
Indicates that
the 16CHIP
Phase Locked
Loop (PLL) loses
lock

Flashing
very quickly:
Indicates that
the output

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ZXG10 iBSC Routine Maintenance

Indicator Color Meaning Description


Name
16CHIP signal is
abnormal

Flashing
very slowly:
Indicates that
the output
PP2S signal is
abnormal

CCS Green Circuit clock Always ON:


reference Indicates that
indicator the circuit clock
12.8 M is locked
normally

Always OFF:
Indicates that
the circuit clock
12.8 M PLL loses
lock

ANT Green Antenna status Always ON:


indicator Indicates that
antenna feeder
is normal

Always OFF:
Indicates that
antenna feeder
and satellite
are normal and
being initialized

Flashing at
1 Hz (slow):
Indicates that
antenna feeder
is broken

Flashing at
2 Hz (fast):
Indicates that
antenna feeder
is normal but
can not receive
satellite signal

Flashing at 0.5
Hz (very slow):
Indicates that
antenna is
short-circuited

Flashing at 5
Hz (very fast):
Indicates that
no message is
received during
initialization

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Chapter 4 Weekly Maintenance

Indicator Color Meaning Description


Name

TYP Green/Yellow Mode indicator Always OFF


(black): GPS
single-mode
receiver

Always ON
(green):
GPS/GONO-
LASS dual-
mode receiver

Always ON
(yellow):
GPS/GON-
OLASS/Tri-
ones timed
three-mode re-
ceiver

The RUN indicator and ALM indicator are combined to indicate var-
ious status of the board. Table 7 describes the meaning of various
combinations of RUN and ALM.

TABLE 7 MEANINGS OF RUN/ALM INDICATOR COMBINATIONS

Status RUN Status ALM Status Meaning

Normal running Periodically Always OFF Normal running


flashing at 1
Hz

Version Periodically Always OFF Version being


download flashing at 5 downloaded
Hz

Periodically Periodically Version


flashing at 1 flashing at 5 download fails:
Hz Hz the boards
version is
inconsistent
with the
configuration.

Always ON Always OFF RELEASE


version
indicates that
the version
download
succeeds and
the version is
being started.

Self-test failure Always OFF Periodically Boards self-test


flashing at 5 failure.
Hz

Always OFF Periodically Operation


flashing at 2 support system
Hz startup failure.

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ZXG10 iBSC Routine Maintenance

Status RUN Status ALM Status Meaning

Fault alarm Periodically Periodically Logical address


during the flashing at 5 flashing at 5 obtaining
running process Hz Hz failure.

Periodically Periodically Basic process


flashing at 5 flashing at 2 power-on
Hz Hz failure or
timeout.

Periodically Periodically Core data area


flashing at 5 flashing at 1 initialization.
Hz Hz

Periodically Periodically Version and


flashing at 5 flashing at 0.5 hardware are
Hz Hz inconsistent
with the
configuration.

Periodically Periodically Media plane


flashing at 2 flashing at 5 communication
Hz Hz is disconnected.

Periodically Periodically HW is
flashing at 2 flashing at 2 disconnected.
Hz Hz

Periodically Periodically Link break with


flashing at 1 flashing at 2 OMP.
Hz Hz

Periodically Periodically Active/standby


flashing at 1 flashing at 1 changeover
Hz Hz is being
performed.

Periodically Always ON Hardware clock


flashing at 1 is lost.
Hz

Abnormality Perform the following operations to handle abnormalities.


Handling
1. Check whether the TRACE indicator is ON and decide whether
the CLKG/ICM board is in the tracing status.
2. Check the external clock cables of the rear board of CLKG/ICM
and ensure that the connection is normal.
CLKG/ICM gets the clock from A-interface. Check connections
at the clock input interface of the rear board RCKG1 and ensure
that they are consistent with the configuration data. Check the
connections and connectors and ensure that they are normal.
3. Perform CLKG/ICM active/standby changeover.
4. Replace the other external clock reference or reset the corre-
sponding A-interface PCM.
5. Replace the board.

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Chapter 4 Weekly Maintenance

Checking OMP/CMP
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NEs is started suc-
cessfully.
Operation Guide Perform the following steps to check OMP/CMP.
1. Check whether the link between foreground and background
can be established successfully, and check whether the ac-
tive/standby status of OMP/CMP is normal.
2. Enter Dynamic Data Management and open the BSC rack
view. Right-click OMP or CMP and click CPU1 or CPU2 in the
pop-up menu, and click Query CPU occupation rate in the
pop-up menu. The CPU occupancy is displayed in the Opera-
tion Result dialog box.
3. Check whether OMP/CMP has any abnormal alarm.
4. Obtain the equipment printing file to check whether
Exc_Omp.txt file and Exc_pp.txt file are updated.
i. Execute the ftp command at OMM to connect OMP. Both the
user name and the password are zte, and the specified port
is 21.
ii. Execute the cd/DOC0 command to enter the DATA0 direc-
tory.
iii. Execute the get command to get Exc_Omp.txt file and
Exc_pp.txt file.
iv. Download the file to OMM server, then use ftp tool (such as
CUTEFTP) to transmit the file to client.
Reference The link between foreground and background is established suc-
Standard cessfully. There is no abnormal alarm. It is recommended that
CPU occupancy is not larger than 80%. Neither Exc_Omp.txt file
nor Exc_pp.txt file has newly added information about abnormal
resetting.
Abnormality Perform the following operations to handle abnormalities:
Handling
1. If the boards CPU occupancy is too large, check whether there
is any traffic peak. If CPU occupancy exceeds 95%, unplug
some LAPD boards to reduce the traffic.
2. Enter Fault Management at client to view alarms. For oper-
ation details, refer to Querying BSCs Current Alarms.
3. If the boards active/standby status is unknown, check the
foreground-background communication link and ensure that
the link is normal. Check connections and connectors between
the NM server, foreground, and OMP (or CMP), and ensure that
they are normal. Check whether the HUB and the switch is
power-down, and ensure that they work normally.
4. Check the data and version configuration of OMP (or CMP) at
foreground and background, and ensure that the configura-
tions at foreground and background are consistent.

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ZXG10 iBSC Routine Maintenance

5. Perform OMP or CMP active/standby changeover.


6. Reset OMP or CMP.
7. Unplug and plug OMP or CMP and ensure that the board is
plugged in properly. If problem still exists, replace the board.

Querying BSC Alarms


Real-Time Statistics
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Fault Management interface is opened.
Operation Guide Perform the following steps to query the real-time statistics of BSC
alarms.
1. Enter Fault Management, right-click the NE to be checked.
Select Show current alarms > Show all current alarms in
the pop-up menu, as shown in Figure 47.

FIGURE 47 SELECTING SHOW ALL CURRENT ALARMS

2. Click in the toolbar to pop up the Save dialog box, as shown


in Figure 48.

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Chapter 4 Weekly Maintenance

FIGURE 48 SAVING REALTIME STATISTICS ALARM

3. In the Save dialog box, select the saving path and click Save,
as shown in Figure 48.
Reference Real-time alarms of BSC are saved successfully.
Standard

Analyzing History Alarms of


the Past Week
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Operation Guide Perform the following steps to analyze history alarms of the past
week.
1. Enter Fault Management and click Query > History Alarm
Statistics.
2. Report Management tab appears, as shown in Figure 49.

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ZXG10 iBSC Routine Maintenance

FIGURE 49 REPORT MANAGEMENT TAB

3. Create a new report template and then double-click the new


template, or double-click an existing template. The report pa-
rameter input interface pops up, as shown in Figure 50.

FIGURE 50 REPORT PARAMETER INPUT INTERFACE

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Chapter 4 Weekly Maintenance

4. In the Parameter Input Box Statistics Frequency By


Alarm Code dialog box, as shown in Figure 50, select appro-
priate parameters, set Happen Time to be the past week, and
click OK.
5. The statistics result is generated automatically, as shown
inFigure 51.

FIGURE 51 ALARM STATISTICS RESULT

Abnormality Analyze history alarms according to actual requirements.


Handling

Analyzing Performance
Indices
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Operation Guide Perform the following steps to analyze performance indices:
1. Enter Performance Management, and establish the perfor-
mance statistics measurement task.
2. Perform the measurement task. There are two types of mea-
surement tasks.
KPI data statistics
KPI data are provided by foreground equipment to the
background NMS, operation personnel do not have to
change any setting.
Performance measurement statistics

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ZXG10 iBSC Routine Maintenance

Check the collected performance measurement data, and


terminate unnecessary performance measurement tasks.
3. Implement the performance data query, and the query time is
the past week.
4. Export the data. Select appropriate export options and save
the performance data query result.
Reference KPI data can be reported to background. For details of KPI
Standard performance data, refer to iBSC Base Station Controller KPI
Reference Manual
Performance measurement data can be reported correctly.
For details of performance counters, refer to iBSCPerformance
Counters Manual.
The performance statistics result can be generated into report,
and all indices in the report are normal.
Abnormality Check and ensure that the data configuration is correct.
Handling
Check and ensure that the hardware is not faulty.

Checking Server Running


Status
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Operation Guide Perform the following steps to check the server running status:
1. Click View > System Management, to enter System Man-
agement.
2. In the System Management tab, select Self Office:OMC
node and click ApplicationServer > Server Performance,
as shown in Figure 52.

FIGURE 52 QUERYING SERVER PERFORMANCE

3. The server performance query interface pops up, as shown in


Figure 53.

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Chapter 4 Weekly Maintenance

FIGURE 53 SERVER PERFORMANCE QUERY INTERFACE

Reference For WINDOWS, the usage of system directory C:\ on the


Standard hard disk can not be 100%.
For SOLARIS, the usage of directory / and /export/home
can not be 100%.
For LINUX, the usage of all directories can not be 100%.
CPU usage and RAM usage can not be 100% for a long time.
Abnormality Clear unnecessary files such as log files, redundant backup data,
Handling or software.

Checking Occupied Space


of Database at NM Server
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.

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ZXG10 iBSC Routine Maintenance

Operation Guide Perform the following steps to check the occupied space of data-
base at NM server.
1. Click View > System Management to enter System Man-
agement.
2. In the System Management tab, log in the database.
3. Select the Oracle node, and click DatabaseServer > View
Database Resources , as shown in Figure 54.

FIGURE 54 VIEW DATABASE RESOURCES

4. View Database Resources dialog box pops up, as shown in


Figure 55.

FIGURE 55 VIEW DATABASE RESOURCES DIALOG BOX

5. In View Database Resources dialog box, pay attention to


the following table spaces and calculate the percentage of re-
maining space of each table space:
Table space that begins with MINOS_RNS_PM, such as MI-
NOS_RNS_PM, MINOS_RNS_PM_DAY,
and MINOS_RNS_PM_HUR.
UEP

UEP_CAF_FM

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Chapter 4 Weekly Maintenance

Note:
There might be two or more table spaces that have the same
name.
For each table space, the percentage of remaining space = the
remaining space / the allocated space.

Reference The percentage of remaining space of each table space can not be
Standard lower than 20%.
Abnormality Notify the local ZTE office to expand the database table space.
Handling

Configuration Data Backup


Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NEs is started suc-
cessfully.
Operation Guide Perform the following steps to implement configuration data
backup.
1. Enter Configuration Management and log in the database.
2. Perform configuration data backup.

Note:
Configuration data backup can be performed manually or au-
tomatically.

Manual backup
a) Click Management > Data Management > Data
Backup, as shown in Figure 56.

FIGURE 56 SELECTING DATA BACKUP

b) Data Backup dialog box pops up, as shown in Figure


57.

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ZXG10 iBSC Routine Maintenance

FIGURE 57 DATA BACKUP DIALOG BOX

c) Set Storage path and select the Network Element (NE)


to backup from the tree in the Select managed el-
ements to backup area, and click OK, as shown in
Figure 57.
d) Data Backup Result dialog box pops up, as shown in
Figure 58.

FIGURE 58 DATA BACKUP RESULT DIALOG BOX

Automatic backup
By default, the system automatically performs backup for
OMM configuration data every day.

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Chapter 4 Weekly Maintenance

The backup configuration data is saved in the following


path: OMM server/home/gomcr/ums-svr/backup/sys-
manager/cm
Reference Configuration data backup is performed successfully.
Standard

Virus Scanning
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Background Virus scanning is mainly performed at client. If SBCX adopts WIN-
Knowledge DOWS/LINUX operating system, virus protection must be imple-
mented.
Operation Guide Perform the following steps to implement virus scanning:
1. Make sure that the automatic update function of the antivirus
software is enabled, or update the virus library periodically.
2. Make sure to customize the periodical virus-scanning task and
real-time virus monitoring task.
Reference The virus library is updated successfully.
Standard
The periodical virus-scanning task and real-time virus moni-
toring task are performed normally.

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78 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 5

Monthly Maintenance

Table of Contents
Checking Board Software Version.........................................79
Checking Clock Synchronization...........................................81
Checking Automatic Backup Clearing Function of Data-
base ................................................................................82
Updating Operating System Patch ........................................83
Checking Optical Interface Protective Cap .............................84

Checking Board Software


Version
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Network element management of relevant NEs is started suc-
cessfully.
Operation Guide Perform the following steps to check software version of the board.
1. Enter Topology Management, right-click on the NE to be
checked in Physical View, and click NE Management >
Software Version Management.
2. In the Software Version Management tab, double-click the
BSC rack node in the left Configuration Resource Tree.
BSC rack tab appears on the right. Right-click the board of
which the software version is to be checked, and click Soft-
ware version query (BSC) in the pop-up menu, as shown in
Figure 59.

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ZXG10 iBSC Routine Maintenance

FIGURE 59 QUERYING SOFTWARE VERSION OF BOARD

3. Appointed Board Running Version Query dialog box pops


up, as shown in Figure 60.

FIGURE 60 APPOINTED BOARD RUNNING VERSION QUERY DIALOG BOX

4. Double-click the BSC software management node in the left


Configuration Resource Tree, and select BSC general soft-
ware tab on the right to view the information of BSC general
software, as shown in Figure 61.

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Chapter 5 Monthly Maintenance

FIGURE 61 BOARD DATABASE VERSION INFORMATION

5. Select the BSC specific software tab to view the information


of some specific software version.
6. Compare the boards database version information and the
boards running version information.

Note:
The process of checking the site software version and database
configuration version is similar to that of BSC. Double-click rel-
evant site rack node and site software management node in the
Configuration Resource Tree to view the corresponding in-
formation.

Reference None
Standard
Abnormality Upgrade the software if the following two cases are encountered:
Handling
BSCs running software version is inconsistent with the config-
ured software version.
The sites running software version is inconsistent with the
database configuration information.

Checking Clock
Synchronization
Prerequisite Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.

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ZXG10 iBSC Routine Maintenance

Network element management of relevant NEs is started suc-


cessfully.
Operation Guide Perform the following steps to check whether the clock is synchro-
nized.
1. Check the Clock check setting of each shelf and ensure that
the Clock check drop down menu is set to Yes for UIM/GUIM
board in each shelf, as shown in Figure 62.

FIGURE 62 SETTING CLOCK CHECK PROPERTY

2. Check A-interface configuration of SPB /SPB2/DTB/SDTB/SDT-


B2. Check input cables of the clock board and make the exter-
nal standard clock extracted by SPB/SPB2/DTB/SDTB/SDTB2
reach the clock board.
Reference The TRACE indicator on the active CLKG/ICM board panel is ON
Standard and green.
Abnormality Perform the following operations to handle abnormalities:
Handling
1. Check indicators on the CLKG/ICM board panel to decide the
running status of CLKG/ICM. If the FREE indicator is green and
ON, it indicates that the board is in free oscillating status and
it is required to reset the corresponding A-interface E1 circuit.
2. Check and ensure that the external cable connections of the
CLKG/ICMs rear board RCKG1 and RCKG2 are normal.
3. Perform CLKG/ICM active/standby changeover and check the
board working status.
4. Replace the CLKG/ICM board if the board is faulty.

Checking Automatic Backup


Clearing Function of
Database
Operation Guide Perform the following steps to check the automatic backup clearing
function of database.

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Chapter 5 Monthly Maintenance

1. Check the configuration management backup files under


/home/gomcr/ums-svr/backup/sysmanager/cm at the OMM
server and ensure that there is no backlog of files.
2. Check the fault management backup files under /ex-
port/home/omc/ums-svr/backup/sysmanager/fm at the
server and ensure that there is no backlog of files.
3. Check the performance management backup files under
/export/home/omc/ums-svr/backup/sysmanager/pm at the
server and ensure that there is no backlog of files.
4. Check the log management backup files under /ex-
port/home/omc/ums-svr/backup/sysmanager/log at the
server and ensure that there is no backlog of files.
5. Check the performance configuration management backup
files under /export/home/omc/ums-svr/backup/sysman-
ager/ueppm at the server and ensure that there is no backlog
of files.
Reference There is no backlog of backup files.
Standard
Abnormality If backup files are not deleted in time, then perform the following
Handling operations to delete backup files periodically:
Click DatabaseServer > Table Collection Operations, as
shown in Figure 63, to set the backup file to be deleted peri-
odically.

FIGURE 63 TABLE COLLECTION OPERATIONS

Updating Operating System


Patch
Background The operating system patch upgrade includes:
Knowledge
Upgrading NM servers patch
Upgrading NetNumen M31 clients patch
Operation Guide ZTE Corporation issues technical notice periodically. Upgrade the
operating system patch with the aid of local ZTE office.

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ZXG10 iBSC Routine Maintenance

Checking Optical Interface


Protective Cap
Operation Guide Check the idle optical interface of the board and ensure that it has
the protective cap.

84 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 6

Quarterly Maintenance

Table of Contents
Checking Power Supply ......................................................85
Checking Cable Connections................................................86
Checking Fan Plug-in Box Working Condition .........................86
Checking Anti-Static Wrist Strap ..........................................87
Checking Spare Materials and Parts......................................87
Checking Grounding Conditions ...........................................88
Cleaning Air Filter ..............................................................88

Checking Power Supply


Operation Guide Perform the following steps to check the power supply:
1. Check and ensure that the AC power of server and client is
normal.
2. Check and ensure that the -48 V power supply of rack equip-
ment is normal.
3. Check and ensure that the standby battery (if there is any) is
normal.
4. Check the batteries and ensure that there is no leaking liquid,
and make sure that the cable connections are reliable.
5. Keep the batteries clean. For long-term storage, charge the
battery periodically.
Reference The power supply for the server, the client, and BSC rack is
Standard normal. There is no power alarm.
The power cable is not old.
There is no corrosion at the connection point.

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ZXG10 iBSC Routine Maintenance

Checking Cable
Connections
Background Table 8 describes the types of iBSC cables.
Knowledge
TABLE 8 IBSC CABLE TYPES

Category Type

BSC internal cables Clock cable

Control-plane interconnection
cable

User-plane interconnection cable

PD485 cable and fan monitoring


cable

Power supply system cable

Grounding system cable

BSC external cables Monitoring system cable

Transmission system cable

Power system cable

Grounding system cable

NM Ethernet cable

Operation Guide Perform the following steps to check cable connections.


1. Check and ensure that the cable layout (such as power cable,
grounding cable, transmission cable, and jumper) is clean and
tidy. Make sure that the label is stuck on the cable firmly.
2. Make sure that the cable connections are correct.
Abnormality If the cable label falls off, stick the label to the cable in time. The
Handling equipment name (ID) and detailed interface position should be
marked on the label as: Rack number Shelf number Board
number Interface number, or, Equipment name (ID) Interface
number.

Checking Fan Plug-in Box


Working Condition
Background The fan plug-in box monitors and performs automatic rate adjust-
Knowledge ment, forming a closed wind channel through which wind comes

86 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 6 Quarterly Maintenance

in from the bottom and goes out from the top in the cabinet. The
fan plug-in box cools the equipment with wind flow.
Operation Guide Perform the following steps to check the running conditions of fan
plug-in box.
1. Check whether there is any fan plug-in box alarm.
2. Check the running condition of each fan in the fan system and
ensure that there is no abnormality such as abnormal sound
or the vane touching the cabinet.
3. Clean the fan system periodically.
Reference The fan plug-in box has no alarm and all fans work normally.
Standard
Abnormality If abnormality is found in the fan, replace the faulty fan. For op-
Handling eration details, refer to iBSC Base Station Controller Installation
Manual.

Checking Anti-Static Wrist


Strap
Background In dry environment, the static electricity accumulated in human
Knowledge body might cause high-voltage static electricity. If the operator
touches the electronic devices with static electricity in the body,
the device might be damaged. Wearing the anti-static wrist strap
can discharge the static electricity in human body and avoid device
damage. Therefore, the operator must wear the anti-static wrist
strap before touching the equipment, and holding the board, cir-
cuit board, or IC chip. The other end of the anti-static wrist strap
must be well grounded.
Operation Guide Check the anti-static wrist strap of each rack and make sure that
they are installed in correct positions and have good contact.

Checking Spare Materials


and Parts
Operation Guide Perform the following steps to check the spare materials and parts:
1. Check the spare materials and parts with the list of spare ma-
terials and parts.
2. For common spare materials and parts, supplement them in
time if they are used up.

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ZXG10 iBSC Routine Maintenance

Reference The spare materials and parts are sufficient and not damaged.
Standard

Checking Grounding
Conditions
Operation Guide Perform the following steps to check grounding conditions:
1. Check various grounding cables (PGND, -48 VGND), user
grounding-connector-bar connections, and DDF grounding
cables, and ensure that they are safe and reliable.
2. Use the grounding resistance tester to measure the grounding
resistance and record the value.
Reference All connections are safe and reliable, and there is no corrosion
Standard at the connection point.
The grounding cable is not old.
The grounding connector bar has no corrosion. The corrosion
protection is performed appropriately.
The joint grounding resistance is less than 1 .
Abnormality Perform the following operations to handle abnormalities.
Handling
1. Check the grounding connector bar and ensure that it is nor-
mal.
2. Check the grounding cable. If it is old, replace the grounding
cable.
3. Check the connector. If it has corrosion, remove the corrosion.
If the corrosion is critical, replace the relevant part.
4. Measure the joint grounding resistance and ensure that it is
less than 1 .

Cleaning Air Filter


Background The air filter must be cleaned periodically, usually once a month
Knowledge or once a quarter, according to the equipment room environment
conditions.
There are two types of air filters:
The air filter which is added to the air intake at the rack bottom:
it uses ABS plastic as the frame, with nylon net inside. The air
filter is flexible.
The door air filter: it uses metal as the frame, with
polyurethane second foaming plastic inside.
Both types of air filters can be reused after cleaning, and are easy
for installation and disassembling.
Operation Guide Perform the following steps to clean the air filter.

88 Confidential and Proprietary Information of ZTE CORPORATION


Chapter 6 Quarterly Maintenance

1. Remove the fixing screws of the dust-proof plug-in box on the


rack and then pull the dust-proof plug-in box out of the rack,
as shown in Figure 64.

FIGURE 64 PULLING DUST-PROOF PLUG-IN BOX OUT OF RACK

2. Disassemble the dust-proof plug-in box and take out the air
filter.
3. Clean the air filter with lukewarm water (less than 40 C) and
dry it.
4. Install the air filter into the dust-proof plug-in box.

Note:
The air filter installation is the reverse of the process of taking
the air filter out.
The air filter must be dried before being installed into the dust-
proof plug-in box.

5. Install the dust-proof plug-in box into the rack.

Note:
The dust-proof plug-in box installation is the reverse of the
process of taking the dust-proof plug-in box out.

6. For the door air filter, the cleaning process is similar to that of
the air filter inside the dust-proof plug-in box.

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ZXG10 iBSC Routine Maintenance

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90 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A

Routine Maintenance
Data Records

Table of Contents
Daily Maintenance Record ...................................................91
Weekly Maintenance Record ................................................93
Monthly Maintenance Record ...............................................95
Quarterly Maintenance Record.............................................96
Replacement Record ..........................................................97

Daily Maintenance Record


Table 9 shows the daily maintenance record form.

TABLE 9 DAILY MAINTENANCE RECORD

Maintenance date: ______(Day)______(Month)______(Year)

Maintenance Duty shifted from: Duty shifted to:


period:

From ___ to
___

Equip- Equipment Number


ment
Name

Cate- Check Item Check Result Re-


gory marks

Envi- Environment alarm of Normal


ron- the equipment room
ment Abnormal
check
Temperature in the Normal
equipment room
Abnormal

Humidity in the Normal


equipment room
Abnormal

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ZXG10 iBSC Routine Maintenance

Maintenance date: ______(Day)______(Month)______(Year)

Burglarproof-net, doors, Normal


and windows of the
equipment room Abnormal

Cabinet door Normal

Abnormal

Cleanness of the Normal


equipment room
Abnormal

BSC Board indicator status Normal


run-
ning Abnormal
status
check Communication link Normal
between foreground and
background Abnormal

Current alarms of BSC Number of current


alarms:

The past 24-hour history Number of history


alarms of BSC alarms:

The past 24-hour Number of notifications:


notifications of BSC

KPIs of BSC Normal

Abnormal

A-interface status Normal

Abnormal

Gb interface status Normal

Abnormal

Board active/standby Normal


status
Abnormal

BSCs operation log Normal

Abnormal

iBSC Alarm content Alarm Alarm end time Re-


alarm occurrence time marks
record

Index Index value Index reference Remarks


name value

92 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A Routine Maintenance Data Records

Maintenance date: ______(Day)______(Month)______(Year)

Work shift content:

Monitor review:

Weekly Maintenance Record


Table 10 shows the weekly maintenance record form.

TABLE 10 WEEKLY MAINTENANCE RECORD

Maintenance date: Maintenance Personnel:


______(Time)______(Day)__
____(Month)______(Year)

Equip- Equipment Number


ment
Name

Category Check Item Check Result Remarks

Environ- Equipment cleaning is Normal


ment completed
check Abnormal

BSC BSCs clock status Normal


running
status Abnormal
check
OMP/CMP status Normal

Abnormal

Real-time alarm Number of current


statistics alarms:

One-week alarm Number of history


statistics alarms:

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ZXG10 iBSC Routine Maintenance

Maintenance date: Maintenance Personnel:


______(Time)______(Day)__
____(Month)______(Year)

NM server Virus protection Normal


mainte-
nance Abnormal

Server running status Normal

Abnormal

Occupied space of Normal


database at NM server
Abnormal

Configuration data Normal


backup
Abnormal

Client Virus protection Normal


mainte-
nance Abnormal

Perform- KPI data statistics Normal


ance sta-
tistics Abnormal

Performance Normal
measurement
statistics Abnormal

Generating weekly Normal


performance report
Abnormal

Other Updating virus library Yes


check at client
No

iBSC Alarm Alarm occurrence Alarm Remarks


alarm content time end time
record

One- Alarm Alarm occurrence Alarm Remarks


week content time end time
alarm
records

94 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A Routine Maintenance Data Records

Maintenance date: Maintenance Personnel:


______(Time)______(Day)__
____(Month)______(Year)

Monitor review:

Monthly Maintenance
Record
Table 11 shows the monthly maintenance record form.

TABLE 11 MONTHLY MAINTENANCE RECORD

Maintenance date: Maintenance Personnel:


______(Time)____
__(Day)______(M-
onth)______(Year)

Check Item Check Result Remarks

Boards software Normal


version
Abnormal

Foreground- Normal
background clock
consistency Abnormal

Automatic backup Normal


clearing function of
database Abnormal

Updating operating Normal


system patch
Abnormal

Protective cap of Normal


boards optical
interface Abnormal

Modification record Modification reason Approved by

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ZXG10 iBSC Routine Maintenance

Maintenance date: Maintenance Personnel:


______(Time)____
__(Day)______(M-
onth)______(Year)

Remaining problems:

Monitor review:

Quarterly Maintenance
Record
Table 12 shows the Quarterly maintenance record form.

TABLE 12 QUARTERLY MAINTENANCE RECORD

Maintenance date: Maintenance Personnel:


______(Time)____
__(Day)______(M-
onth)______(Year)

Check Item Check Result Remarks

Power supply Normal

Abnormal

Cable connections Normal

Abnormal

Running conditions of Normal


fan plug-in box
Abnormal

Anti-static wrist strap Normal

Abnormal

96 Confidential and Proprietary Information of ZTE CORPORATION


Appendix A Routine Maintenance Data Records

Maintenance date: Maintenance Personnel:


______(Time)____
__(Day)______(M-
onth)______(Year)

Spare materials and Normal


parts
Abnormal

Grounding conditions Normal

Abnormal

Cleaning air filter Normal

Abnormal

Modification record Modification reason Approved by

Remaining problems:

Monitor review:

Replacement Record
Table 13 shows the replacement record form.

Confidential and Proprietary Information of ZTE CORPORATION 97


ZXG10 iBSC Routine Maintenance

TABLE 13 REPLACEMENT RECORD

Equipment Equipment
Name Number

Board Slot Old New Re- Re- Re- Re-


Name Ver- Ver- place- place- placed marks
sion sion ment ment by
Rea- Date
son

98 Confidential and Proprietary Information of ZTE CORPORATION


Figures

Figure 1 Front Panel Of Power Distribution Plug-In Box ...........12


Figure 2 Selecting Dynamic Data Management ......................17
Figure 3 Link Status Query .................................................17
Figure 4 Querying Current Alarms........................................19
Figure 5 Current Alarm Query Conditions Tab ........................19
Figure 6 Query Current Alarm Dialog Box..............................20
Figure 7 Current Alarm Query Result ....................................21
Figure 8 Current Alarm Query Condition Dialog Box................22
Figure 9 Created Current Alarm Query Conditions ..................22
Figure 10 Combination Query Of Current Alarms....................23
Figure 11 Combination Query Result Of Current Alarms ..........23
Figure 12 Selecting Details Menu Item For Current Alarm........24
Figure 13 Details Of Current Alarm ......................................24
Figure 14 Selecting View History Alarms ...............................25
Figure 15 History Alarm Query Conditions Tab .......................26
Figure 16 Query History Alarm Dialog Box.............................26
Figure 17 Time Options For History Alarms............................27
Figure 18 Setting Happen Time Of History Alarm ...................28
Figure 19 Query Result Of History Alarms .............................29
Figure 20 History Alarm Query Condition Dialog Box...............30
Figure 21 Created History Alarm Query Conditions .................30
Figure 22 COMBINATION QUERY OF HISTORY ALARMS ...........31
Figure 23 Combination Query Result Of History Alarms ...........31
Figure 24 Selecting Details Menu Item For History Alarm ........32
Figure 25 Details Of History Alarm .......................................32
Figure 26 Selecting View Notifications ..................................33
Figure 27 Notification Query Conditions Tab ..........................33
Figure 28 Query Notification Dialog Box ................................34
Figure 29 Time Options For Notifications ...............................35
Figure 30 Query Result Of Notifications.................................36
Figure 31 Notification Query Condition Dialog Box ..................37
Figure 32 Created History Notification Query Conditions..........37
Figure 33 Combination Query Of History Notifications .............38
Figure 34 Combination Query Result Of Notifications ..............38

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ZXG10 iBSC Routine Maintenance

Figure 35 Selecting Details Menu Item For Notification............39


Figure 36 Details Of Notification ..........................................39
Figure 37 Selecting Performance Data Query.........................40
Figure 38 Query Dialog Box ................................................40
Figure 39 Selecting CPUloadMeasurement .............................41
Figure 40 SELECTING KPI INDEX .........................................41
Figure 41 BSC Dynamic Data Management Tab ......................43
Figure 42 BSC Dynamic Data Management Tab ......................45
Figure 43 Checking Boards Active/Standby Status .................46
Figure 44 Entering Log Management ....................................48
Figure 45 Query Operation Log Dialog Box ............................48
Figure 46 Operation Log Query Result ..................................49
Figure 47 Selecting Show All Current Alarms .........................68
Figure 48 Saving Realtime Statistics Alarm ...........................69
Figure 49 Report Management Tab .......................................70
Figure 50 Report Parameter Input Interface ..........................70
Figure 51 Alarm Statistics Result .........................................71
Figure 52 Querying Server Performance................................72
Figure 53 Server Performance Query Interface ......................73
Figure 54 View Database Resources .....................................74
Figure 55 View Database Resources Dialog Box .....................74
Figure 56 Selecting Data Backup .........................................75
Figure 57 Data Backup Dialog Box .......................................76
Figure 58 Data Backup Result Dialog Box..............................76
Figure 59 Querying Software Version Of Board ......................80
Figure 60 Appointed Board Running Version Query Dialog
Box .................................................................80
Figure 61 Board Database Version Information ......................81
Figure 62 Setting Clock Check Property ................................82
Figure 63 Table Collection Operations ...................................83
Figure 64 Pulling Dust-Proof Plug-In Box Out Of Rack .............89

100 Confidential and Proprietary Information of ZTE CORPORATION


Tables

Table 1 Safety Symbols Description....................................... 1


Table 2 Indicators On Power Distribution Plug-In Box..............12
Table 3 Referenced KPI Values Of BSC ..................................42
Table 4 Indicators On CLKG (CLKG) Panel .............................52
Table 5 CLKG (ICM) Board Panel Indicators ...........................56
Table 6 ICM Board Panel Indicators ......................................60
Table 7 Meanings Of RUN/ALM Indicator Combinations............65
Table 8 iBSC Cable Types ....................................................86
Table 9 Daily Maintenance Record ........................................91
Table 10 Weekly Maintenance Record ...................................93
Table 11 Monthly Maintenance Record ..................................95
Table 12 Quarterly Maintenance Record ................................96
Table 13 Replacement Record..............................................98

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ZXG10 iBSC Routine Maintenance

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102 Confidential and Proprietary Information of ZTE CORPORATION


Glossary

AC
- Alternating Current
- Admission Control
- Access Circuit
- Authentication Center
- Application Context
- Antenna Carrier
- Access Class
APBE
- ATM Process Board Enhanced version
BITS
- Building Integrated Timing Supply
BSC
- Base Station Controller
CLKG
- CLOCK Generator
CMP
- Calling Main Processor
- Common signaling MP
CPU
- Central Processing Unit
- Central Policy Unit
DDF
- Disk Data Format
- Digital Distribution Frame
DTB
- Digital Trunk Board
GPS
- Global Positioning System
GUIM
- Gigabit Universal Interface Module
HDB3
- High Density Bipolar of order 3
HW
- High speed data Way
IC
- Integrated Circuit
ICM
- Integrated Clock Module
IP
- Internet Protocol
- Intelligent Peripheral
KPI
- Key Performance Indicators

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ZXG10 iBSC Routine Maintenance

LAPD
- Link Access Procedure for D-channel
NE
- Network Element
NM
- Network Management
NMS
- Network Management System
- Network Management Server
- Network Management Subsystem
- Network element Management System
NSVC
- Network Service Virtual Connection
OMM
- Operation & Maintenance Module
OMP
- Operation & Maintenance Processor
- Operation & maintenance Main Processer
- Operation Main Processor
PCM
- Pulse Code Modulation
RCKG
- Rear Board of CLKG
SBCX
- X86 Single Board Computer
SDCCH
- Stand alone Dedicated Control Channel
SDTB
- Sonet Digital Trunk Board
- SONET Digital Trunk Board
SGSN
- Service GPRS Supporting Node
SPB
- Signaling Processing Board
TCH
- Traffic Channel
TTL
- Transistor To Transistor Logic
- Time To Live
UIM
- Universal Interface Module
- User Identity Module
UIMC
- Universal Interface Module for Control plane (BCTC or BPSN)
UIMU
- Universal Interface Module for User Plane

104 Confidential and Proprietary Information of ZTE CORPORATION

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