VALLIAMMAI ENGINEERING COLLEGE

SRM Nagar, Kattankulathur 603 203

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

II SEMESTER
BA7205 INFORMATION MANAGEMENT
Regulation 2013
Academic Year 2016 17

Prepared by

Mr.DILIP.C , Assistant Professor (O.G) / MBA

Mr.RAJA.S, Assistant Professor(O.G) / MBA
 VALLIAMMAI ENGINEERING COLLEGE
SRM Nagar, Kattankulathur 603 203.

DEPARTMENT OF MANAGEMENT STUDIES

QUESTION BANK

SUBJECT : BA7025 INFORMATION MANAGEMENT

SEM / YEAR: II / I

UNIT 1 INTRODUCTION
Data, Information, Intelligence, Information Technology, Information System, evolution, types based on
functions and hierarchy, System development methodologies, Functional Information Systems, DSS, EIS,
KMS, GIS, International Information System.
1. What is Data? (BT-1) Remembering

2. Compare Data and information? (BT-2) Understanding

3. How would you use sub systems of GIS? (BT-3) Applying
4. What are the applications of information technology? (BT-4) Analysing
5. What is the functional of Information system? (BT-5) Evaluating
6. Why components of information system is Creating
important ? (BT-6)
7. Define information Technology? (BT-1) Remembering
8. Can you explain Information system transforming (BT-2) Understanding
Business?
9. How would you show your understanding of (BT-3) Applying
International Information systems?
10. Can you list out the types of system Development (BT-4) Analysing
methodology ?
11. Why do you think the KMS is essential? (BT-5) Evaluating
12. Do you agree EIS can be applied? (BT-6) Creating
13. Define information system. (BT-1) Remembering
14. What is meant by Marketing Information system ? (BT-2) Understanding
15. How would you show your understanding of Global (BT-3) Applying
Information systems ?

16. Can you list out the components of Knowledge (BT-4) Analysing
Management system?
17. What is DSS? (BT-1) Remembering
18. How would you summarize the applications of DSS ? (BT-2) Understanding
19. Define Executive Information system. (BT-4) Analysing
20. What is GIS? (BT-1) Remembering
PART B
1. i).What is Information system? Can you recall its (BT-1) Remembering
evolution.

(7Marks)
ii).Can you list the types and hierarchy Information
system in detail?
(6Marks)
 2. i).What is meant by information system transforming (BT-2) Understanding
business and its relationship to globalization?
(7Marks)
ii).How would you summarize the information systems
are so essential for running and managing a business
today?

(6Marks)
3. i).How would you show your understanding about (BT-3) Applying
system development life cycle explain in detail.
(7Marks)
ii).What example can you find for functional information
system.
(6Marks)
4. i)What is data and information? What is the difference (BT-4) Analysing
between data and information?
(7Marks)
ii) What is the function of functional Information System.
(6Marks)

5. How is functional information system related to (BT-5) Evaluating

manufacturing and human resource information system .
6. Can you assess the importance characteristics of DSS & (BT-6) Creating
EIS ?
7. What is knowledge management system and explain in (BT-1) Remembering
detail about each of its types with example ?
8. Will you state GIS and its the various key issues in global (BT-2) Understanding
Information system information needs ?
9. i.)How would you use the components of DSS? (BT-3) Applying
(8Marks)

ii)What example you find for HRIS? (5Marks)

10. i)How did information systems transforming business and (BT-4) Analysing
its relationship to globalization?
(7Marks)
ii)Why do you think information systems so essential for
running and managing a business today?
(6Marks)
11. How would you describe Components of International (BT-1) Remembering
Information system and Types.
12. Can you explain Global Environment Business Drivers (BT-2) Understanding
and challenges.
13. What are the development frame works adopted for DSS? (BT-4) Analysing
Explain in detail
14. i)What is Steps to Designing DSS ? (BT-1) Remembering
(7Marks)
ii)How would you describe EIS critical Success Factor
and EIS Implementation
(6Marks)
PART C
1. Janata Sahakari Bank is a Punebased cooperative bank with operations in western
Maharashtra, Marathwada and the Konkan region. Established in 1949, Janata
Sahakari Bank is ranked fifth among cooperative banks in India. The bank has many
firsts to its name: a cooperative bank to have achieved the scheduled status, a
cooperative bank to have become an authorized banker for the Pune stock exchange,
 a cooperative bank to be awarded with ISO 27001 certification, and a bank in India
to have shared its datacenter with other banks. The bank took the technology leap in
2005 and based its core banking solution on LinuxIBM DB2 technology. It was the
first time that DB2 technology was being used in the Indian banking sector.
Task
Janata Sahakari Bank had got fully computerized in 1999. The bank was using an offline server
for data backup. It would mean pulling the database down for half an hour every time data was
being updated. By end2004, when the bank was introducing core banking, it started looking for
a solution that would provide zero disruption of services. The management also wanted to build a
disaster recovery center. It was looking for a high availability solution for banking production
database and realtime synchronous data replication from production database to the MIS system.
The bank moved to Linuxbased DB2 technology from IBM in mid2005. In 2009, the
management decided to migrate to the latest version IBM DB2 Version 9.5
Analysis the case and give your opinion to the organisation
2 How do computer based financial management system support business managers and Profession?
3. Design a suitable DSS for an organisation with suitable illustration
4. Draw a components sub system of GIS with examples.

UNIT II - SYSTEM ANALYSIS AND DESIGN

Case tools - System flow chart, Decision table, Data flow Diagram (DFD), Entity Relationship (ER), Object
Oriented Analysis and Design(OOAD), UML diagram.
PART A
Q.No Questions BT Level Competence
1 Define the term system. (BT-1) Remembering
2 What is meant by system specification? (BT-2) Understanding
3 How would you apply DFD rules? (BT-3) Applying
4 Can you List out the tools utilized for system development ? (BT-4) Analysing
5 What is the functions of system analysis in the development of I.S? (BT-5) Evaluating
6 How would you rate the Class & objects? (BT-6) Creating
7 What is systems analysis and design? (BT-1) Remembering
8 What can you say about CASE TOOL? (BT-2) Understanding
9 How would you use Data flow diagrams (DFD)? (BT-3) Applying
10 Why do you think CASE diagram is essential? (BT-4) Analysing
11 What is function of system flow chart ? (BT-5) Evaluating
12 What is your opinion of sequence diagram ? (BT-6) Creating
13 Define logical system design. (BT-1) Remembering
14 What is meant by OOAD? (BT-2) Understanding
15 How would you show your understanding of Decision table ? (BT-3) Applying
16 Can you List out the benefits of OOAD? (BT-4) Analysing
17 Define entity relationship. (BT-1) Remembering
18 Can you explain UML diagram? (BT-2) Understanding
19 Define object diagram. (BT-1) Remembering
20 Define component diagram. (BT-1) Remembering

PART B
 1 Recall details about the system analysis and design briefly? (BT-1) Remembering
2 Will you state system flow charts with example in detail. (BT-2) Understanding
3 i).Can you list the different classes of tools in SDLC (7Marks) (BT-3) Applying
ii).How would you use DFD for pay Management system? (6Marks)
4 i).How would you use the features of CASE TOOLS? (7Marks) (BT-4) Analysing
ii).Can you list the different classes of tools in SDLC (6Marks)
5 i)How would you test different parts of Decision table with example (BT-5) Evaluating
(7Marks)
ii)Can you construct a ER Diagram model for a Car insurance company
(6Marks)
6 i)What is opinion about ER diagram and What are the symbols used in ER (BT-6) Creating
diagram? (6Marks)
ii)Why was CASE based developments is better than Traditional systems
Development. (7Marks)
7 i).What is UML? Explain the class diagram with example (7Marks) (BT-1) Remembering
ii).Can you recall advantages and disadvantages of CASE Tools?
(6Marks)
8 Will you state the notations of ERD? Give an example of ERD (BT-2) Understanding
9 How would you show your understanding of Data flow diagram with (BT-3) Applying
suitable examples
10 How would you classify the flow charts symbols (BT-4) Analysing
11 i).What is CASE Tools and its Characteristics (7Marks) (BT-1) Remembering
ii). How would you describe Deployment Diagram
12 (6Marks)
i).What are the Part of Decision Table (7Marks) (BT-2) Understanding
ii).How would you explain Notations for ER Diagram (6Marks)
13 How would you classify Logical system design and Physical (BT-4) Analysing
System design
14 What is CASE Tools and can you list any four advantages and (BT-1) Remembering
disadvantages of CASE Tools?
PART C

1. Describe with the help of a suitable example , the concept and procedure used in constructing data
flow diagrams (DFDs). Elaborate the symbols used in constructing DFDs.
2. Draw a context level DFD for order processing system
3. Draw a UML sequence diagram for the simple watch.
4. Develop a questionnaire to elicit information regarding study of an existing system in a manufacturing
organization

UNIT III - DATABASE MANAGEMENT SYSTEMS

DBMS HDBMS, NDBMS, RDBMS, OODBMS, Query Processing, SQL, Concurrency Management, Data
warehousing and Data Mart
PART A
Q.No Questions BT Level Competence
1 What are the major capabilities of DBMS? (BT-1) Remembering
2 What is Meant by DBMS packages? (BT-2) Understanding
3 Can you make use of the properties of Normalized relations ? (BT-3) Applying
4 Can you list the categories of Data Model? (BT-4) Analysing
 5 How would you categories of Normalization relations? (BT-5) Evaluating
6 How would you explain steps in Query processing? (BT-6) Creating
7 Define Database . (BT-1) Remembering
8 How would you classify the types of SQL commands ? (BT-2) Understanding
9 How would you use concurrency management (BT-3) Applying
100 Why do you think Rational DBMS so powerful? (BT-4) Analysing
11 How would you categories of Normalization relations? (BT-5) Evaluating
12 What is your opinion Data mining? (BT-6) Creating
13 Define concurrency control. (BT-1) Remembering
14 What are the main idea of Data warehousing? (BT-2) Understanding
15 How would you use avoid concurrency? (BT-3) Applying
16 How does DBMS differ from RDBMS? (BT-4) Analysing
17 Define Normalization. (BT-1) Remembering
18 What is meant by Data mart? (BT-2) Understanding
19 Define Query processing. (BT-1) Remembering
20 Define structured Query language. (BT-1) Remembering

PART B
1 Define DBMS, (BT-1) Remembering
Discuss the features, objectives, advantages of a Database and its
applications
2 Explain in detail about Data Models (BT-2) Understanding
3 How do you use database to improve Business performance and (BT-3) Applying
Decision making? Substantiate it with examples.
4 What is the function and Differentiate between file system and DBMS. (BT-4) Analysing
5 Discuss in detail about DATA Mart (BT-5) Evaluating
6 Explain the concept of concurrency management in detail with suitable (BT-6) Creating
examples
7 What is DATA warehousing and explain in detail with detail (BT-1) Remembering
8. (BT-2) Understanding
Explain the concepts of Query processing and its steps in details
9. (BT-3) Applying
Explain the concept of concurrency management in detail with suitable
examples
10. (BT-4) Analysing
What is meant by system analysis? Discuss its main objectives
11. What is mean by Entity Relationship(ER) Data Model? (BT-1) Remembering

12. (BT-2) Understanding

Explain the concepts of query processing and its steps in details
13. A). How do you use SQL? (BT-4) Analysing
B). List the types of SQL Commands
14 (BT-1) Remembering
What is Data warehousing and explain in detail
 UNIT IV - security, control and reporting

Security, Testing, Error detection, Controls, IS Vulnerability, Disaster Management, Computer Crimes,
Securing the Web, Intranets and Wireless Networks, Software Audit, Ethics in IT, User Interface and
reporting
PART A
Q.N
Questions BT Level Competence
o
What are the security aspects of information?
1 Level 1 Remembering
2 What is meant by information system? Level 2 Understanding
3 How would you solve ERROR detection? Level 3 Applying
Can you make a difference between alpha testing and beta
4 testing Level 4 Analysing
Can you identify the threats and controls for disaster
5 management Level 5 Evaluating
6 How would you evaluate Disaster management Level 6 Creating
7 Define programming controls Level 1 Remembering
8 What is meant by testing? Level 2 Understanding
9 How would you use virus control policies? Level 3 Applying
Can you make difference between internet, intranet, &
10 Extranet? Level 4 Analysing
11 What do you think about ethical guidelines? Level 5 Evaluating
12 How the networks are classified? Level 6 Creating
13 Define software audits Level 1 Remembering
14 Can you explain software error can be detected? Level 2 Understanding
15 What examples can you find for software audit process? Level 3 Applying
16 Can you list out the types of internet security? Level 4 Analysing
17 Define business ethics. Level 1 Remembering
18 How would you classify the types of controls Level 2 Understanding
19 What is the purpose of interface? Level 1 Remembering
20 Define dialog design Level 1 Remembering
PART- B
Q.No Questions BT Level Competence

a).What are the security threats faced in internet

1 supported information system? Level 1 Remembering
b). Describe any four computer crimes.
Discuss the way to control the performance and security
2 Level 2 Understanding
of the use of the internet by business and their end users.
a).Define networking
3 Level 3 Applying
b). Explain different network topologies in detail
a).Define security in I.S
4 Level 4 Analysing
b). Describe controls that promote security for computer
 hardware, network, software and computerized data
Discuss the various types of attacks on networked
5 information systems. How can you protect your systems Level 5 Evaluating
from such attacks
Illustrate computer crimes and their effect on information
6 Level 6 Creating
system protection with examples
a). What example can you find for software audit?
7 Level 1 Remembering
b). Discuss the types of audits and the audit process
How to secure web, intranets and wireless networks?
8 Level 2 Understanding
Elaborate
a). How would you categorize various causes for system
vulnerability?
9 Level 3 Applying
b). Explain the threats and controls for disaster
management
Evaluate the application/ information system (IS)
10 Level 4 Analysing
controls are required? Explain the types of controls
a). What is ethics?
11 Level 1 Remembering
b). Explain the business and technology ethics
Explain in detail about ERROR detection and its
12 Level 2 Understanding
techniques
a). What example can you find for testing and its
13 objectives Level 4 Analysing
b). Simplify the types of testing with example
What is user interface? Explain the different types of
14 Level 1 Remembering
interfaces.
PART C
S.NO QUESTIONS

Identify an organization that has recently been in the news for some kind of IS
1
security breach. Analyze its security plan and suggest the security measures

Assume you have joined as a chief security officer for a major IT service company.
2 Formulate a strategy for the company to ensure a good security culture is developed,
implemented and maintained.

What do you meant by electronic governance as provided in the IT act? Discuss the
3
provisions regarding attribution, receipt, and dispatch of electronic records

What is digital signature? How is it used? What are the duties of certifying
4
authorities in regard to its usage?
 UNIT V- NEW IT INIATIVES
Role of information management in ERP, e-business, e-governance, Data Mining, Business
Intelligence, Pervasive Computing, Cloud computing, CMM.
PART A
Q.N
Questions BT Level Competence
o
1 Define ERP Level 1 Remembering
2 What is meant by ERP? Level 2 Understanding
3 What example would you find for E-Governance? Level 3 Applying
4 Can you list out the advantages of E- Governance? Level 4 Analysing
5 How would you test Data mining and OLAP? Level 5 Evaluating
6 What is your opinion about pervasive computing principles? Level 6 Creating
7 What E-Business? Level 1 Remembering
8 Illustrate few characteristics of ERP? Level 2 Understanding
9 Can you make use of E-Governance in public sector? Level 3 Applying
10 What are the components of Business intelligence? Level 4 Analysing
Can you identify some of the issues related to pervasive
11 computing? Level 5 Evaluating
12 Do you agree cloud computing is essential? Level 6 Creating
13 What is Data Mining? Level 1 Remembering
How would you summarize the characteristics of E-
14 Business? Level 2 Understanding
15 When will you apply the levels of CMM? Level 3 Applying
16 What are the features of cloud computing Models? Level 4 Analysing
17 Define pervasive Computing Level 1 Remembering
18 Can you explain few applications of B.I? Level 2 Understanding
19 Define cloud computing Level 1 Remembering
20 Define capability maturity model Level 1 Remembering
PART- B
Q.No Questions BT Level Competence
Explain how business planning is different than
1 Level 1 Remembering
conventional IT planning
Explain the ERP models used in a large marketing
2 Level 2 Understanding
network
Describe the characteristics of data ware housing and
3 Level 3 Applying
data mining.
a). What is ERP? Explain with suitable examples .
4 Level 4 Analyzing
b). Describe the modules and functions of E-CRM.
a). Define E- Governance
5 b). Explain the applications of E-Governance in Level 5 Evaluating
detail.
6 Explain in detail about E-Business frame work. Level 6 Creating
How would you organize applications of pervasive
7 Level 1 Remembering
computing with example?
 a). What is the functions of ERP?
8 b). Explain the benefits, challenges and trends in Level 2 Understanding
ERP.
a). Define Digitalization
9 Level 3 Applying
b).Why do you think ERP used in an organization?
Evaluate how Business Intelligence is applied to solve
10 Level 4 Analysing
business problems.
a). what is pervasive computing?
11 Level 1 Remembering
b). what are the advantages of pervasive computing?

Explain the capability maturity model and its different

12 Level 2 Understanding
levels

a). How do you use data mining and its methods?

13 b). why do you think common classes of tasks Level 4 Analysing
involved in data mining?
a). What is cloud computing?
14 b).Explain the different components of cloud Level 1 Remembering
computing
PART C
S.NO QUESTIONS
Comment your view on Digitalization. Explain the impacts of introducing the same in
1 any business organizations. Examine how the same could improve the profitability of an
organization.

If you were given a chance to act as a minister of state for it, what would be your first
2 priority implementing e-governance? Bring out your initiatives with your own
experience and examples

You are working for a medium sized company that wishes to sell products business to
3 consumers (B2C) on the internet. Find three firs that could be used to host your website.
Identify the features, tools, and cost of each firm. Which one would you recommend?

CRM system is an integrated cross functional information system, justify the

4
statement. Give conceptual