CBC Css NC II-migrated

COMPETENCY BASED LEARNING MATERIAL
COMPUTER SYSTEMS
SERVICING NC II
ELECTRONICS SECTOR
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT

1 AUTHORITY
COMPETENCY BASED CURRICULUM COMPUTER SYSTEM SERVICING NC II
East Service Road, South Superhighway, Taguig City, Metro Manila
MODULES OF INSTRUCTION
2
BASIC COMPETENCIES
(40 hours)
Assessment
Unit of Competency Learning Outcomes Methodology
Approach
1. Participate in 1.1 Obtain and convey workplace Group Demonstration

information. Observation
workplace discussion
1.2 Complete relevant work related Interviews/
communication documents. Interaction questioning
1.3 Participate in workplace meeting and
discussion.
2. Work in a team 2.1 Describe and identify team role and Discussion Demonstration
responsibility in a team. Observation
environment Interaction
2.2 Describe work as a team member. Interviews/
questioning
3. Practice career 3.1 Integrate personal objectives with Discussion Demonstration

organizational goals. Observation
professionalism Interaction
3.2 Set and meet work priorities. Interviews/
3.3 Maintain professional growth and questioning
development.
4. Practice occupational 4.1 Identify hazards and risks. Discussion Observation
4.2 Evaluate hazard and risks Interview
health & safety Plant tour
4.3 Control hazards and risks
4.4 Maintain occupational health and safety
Symposium
awareness
COMMON COMPETENCIES (80 hrs)

Unit of Learning Outcomes Methodology Assessment Approach
Competency
3
1. Apply Quality 1.1. Assess quality of received materials Field trip Demonstration &
Standards Symposium questioning
1.2. Assess own work Problem solving Observation &
Simulation questioning
1.3. Engage in quality improvement Third party report
Individualize
learning
On the job training
2. Perform 2.1. Plan and prepare for task to be taken Modular Demonstration &
Computer undertaken Film showing questioning
Operation Computer based Observation &
2.2. Input data into computer training (e-learning) questioning
Project method Third party report
2.3. Access information using computer On the job training Assessment of
output product
2.4. Produce output/ data using computer Portfolio
system Computer based
assessment
2.5. Use basic functions of a www-browser
to locate information
2.6. Maintain computer equipment and

systems
3. Perform 3.1. Select measuring instruments Self- paced/ modular Written/Oral

Mensuration 3.2. Carry out measurement and Demonstration examination
and Calculation calculation Small group Practical
3.3. Maintain measuring instruments discussion demonstration
Distance learning
4. Prepare and 4.1. Identify different kinds of technical Lecture/ Written /oral
Interpret drawings demonstration examinations
Technical 4.2. Interpret technical drawing Dualized training Direct
Drawings 4.3. Prepare/make changes on Distance learning observation
electrical/electronic schematic and Project method
drawings interview
4.4. Store technical drawings and
equipment/ instruments
5. Use Hand Tools 5.1. Plan and prepare for task to be Lecture / Written/Oral
undertaken Demonstration examination
5.2. Prepare hand tools Distance learning Practical
5.3. Use appropriate hand tools and Film Showing demonstration
equipment Observation &
5.4. Maintain hand tools questioning
4
6. Terminate and 6.1 Plan and prepare for Film Viewing Demonstration and
Connect termination/connection of electrical Individualized Questioning
Electrical wiring wiring/electronic circuits Learning Assessment of
and Electronic 6.2 Terminate/connect electrical Direct Student Output Product
Circuit wiring/electronic circuits Laboratory
6.3 Test termination/ connection of Experience
electrical wiring /electronics circuits On-the-Job Training
Project Method
7. Test electronic 7.1 Determine criteria for testing Film Viewing Demonstration and
components electronics components Individualized Questioning
7.2 Plan an approach for component Learning Assessment of
testing Direct Student Output Product
7.3 Test components Laboratory
7.4 Evaluate the testing process Experience
On-the-Job Training
Project Method
CORE COMPETENCIES
(160 hours)
Assessment
Unit of Competency Learning Outcome Methodology
Approach
1. Install and 1.1. Assemble computer hardware Lecture Written
configure 1.2. Install operating system and examination
Discussion
computer drivers for peripherals/ devices. Practical
systems Demonstration
1.3. Install the computer application examination
software Viewing multimedia
1.4. Conduct testing and
documentation
2. Set-up 2.1. Install network cables Lecture Written

computer 2.2. Set network configuration examination
Discussion
networks
2.3. Set router/Wi-Fi/ wireless access Practical
Demonstration
point/repeater configuration examination
Viewing multimedia
2.4. Inspect and test the configured
computer networks
5
3. Set-up 3.1. Set-up user access Lecture Written
Computer 3.2. Configure network services examination
Discussion
Servers
3.3. Perform testing, documentation Practical
Demonstration
and pre-deployment practices examination
Viewing multimedia
4. Maintain and 4.1. Plan and prepare for maintenance Lecture Written
repair computer and repair Discussion examination
systems and 4.2. Maintain computer systems and Practical
networks Demonstration
networks examination
4.3. Diagnose faults of computer Viewing multimedia
systems
4.4. Rectify/correct defects in computer
systems
4.5. Inspect and test the computer
systems and networks
6
SECTOR ELECTRONICS SECTOR
UNIT OF COMPETENCY PARTICIPATE IN A WORKPLACE COMMUNICATION
MODULE TITLE PARTICIPATING IN A WORKPLACE COMMUNICATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to
workplace requirements
NOMINAL DURATION 6 HOURS
QUALIFICATION LEVEL NC II
PREREQUISITE RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION
SUMMARY OF LEARNING OUTCOMES:
Upon completion of this module, the trainee/student must be able to:
LO 1. Obtain and convey workplace information
LO 2. Participate in workplace meetings and discussions
LO3. Complete relevant work related documents
LO 1. Obtain and convey workplace communication
ASSESSMENT CRITERIA:
1. Specific and relevant information is accessed from appropriate sources

2. Effective questioning, active listening and speaking skills are used to gather and convey information
3. Appropriate medium is used to transfer information and ideas
4. Appropriate non- verbal communication is used
5. Appropriate lines of communication with supervisors and colleagues are identified and followed
6. Defined workplace procedures for the location and storage of information are used
7. Personal interaction is carried out clearly and concisely
CONTENTS
1. Parts of speech
2. Sentence construction
3. Effective communication
4. Conduct interviews
CONDITIONS:
The students/ trainees must be provided with the following:
1. Writing materials (pen & paper)
2. References (books)
3. Manuals
4. Internet
7
5. Telephone
METHODOLOGIES:
1. Group discussions
2. Interaction
ASSESSMENT METHODS
1. Observation
2. Oral interview
3. Demonstration
LO 2. Complete relevant work related documents
1. Team meetings are attended on time

2. Own opinions are clearly expressed and those of others are listened to without interruption
3. Meeting inputs are consistent with the meeting purpose and established protocols
4. Workplace interactions are conducted in a courteous manner
5. Questions about simple routine workplace procedures and maters concerning working conditions of
employment are asked and responded to
6. Meetings outcomes are interpreted and implemented
CONTENTS
1. Parts of speech
CONDITIONS:
3. Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1. Group discussions
2. Interaction
ASSESSMENT METHODS
1. Observation
2. Oral interview
3. Demonstration
8
LO 3. Participate in workplace meeting and discussion
ASSESSMENT CRITERIA
1. Range of forms relating to conditions of employment are completed accurately and legibly
2. Workplace data is recorded on standard workplace forms and documents
3. Basic mathematical processes are used for routine calculations
4. Errors in recording information on forms/ documents are identified and properly acted upon
5. Reporting requirements to supervisor are completed according to organizational guidelines
CONTENTS
1. Team members
CONDITIONS:
3. Manuals
4. Internet
5. Telephone
METHODOLOGIES:
1. Direct Observation
2. Oral interview
3. Written test
ASSESSMENT METHODS
2. Oral interview
3. Written test
UNIT OF COMPETENCY WORK IN TEAM ENVIRONMENT
MODULE TITLE WORKING IN TEAM ENVIRONMENT

9
MODULE DESCRIPTOR
This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a team
PREREQUISITE
LO 1. Describe team role and scope
LO 2. Identify own role and responsibility within team
LO3. Work as a team member
LO 1. Describe team role and scope
ASSESSMENT CRITERIA
1.The role and objective of the team is identified from available sources of information
2. Team parameters, reporting relationships and responsibilities are identified from team discussions and
appropriate external sources
CONTENTS
1. Communication Process
2. Team structure
3. Team roles
4. Group planning and decision making
CONDITIONS:
1. Work procedures
2. Industrial agreements
3. Manuals
4. Internet
5. Telephone
METHODOLOGIES:
2. Oral interview
3. Written test
ASSESSMENT METHODS
2. Oral interview
3. Written test
10
LO 2 Identify own role and responsibility within a team
ASSESSMENT CRITERIA
1. Individual role and responsibilities within the team environment are identified
2. Roles and responsibility of other team members are identified and recognized
3. Reporting relationships within team and external to team are identified
CONTENTS
2. Team structure
3. Team roles
CONDITIONS:
1. Work procedures
3. Manuals
4. Internet
5. Telephone
METHODOLOGIES:
2. Oral interview
3. Written test
ASSESSMENT METHODS
2. Oral interview
3. Written test
LO 3. Work as a team member
ASSESSMENT CRITERIA
1. Effective and appropriate forms of communications used and interactions undertaken with team members who
contribute to known team activities and objectives
2. Effective and appropriate contributions made to complement team activities and objectives, based on individual
skills and competencies and workplace context
3. Observed protocols in reporting using standard operating procedures
4. Contribute to the development of team work plans based on an understanding of teams role and objectives
and individual competencies of the members.
CONTENTS
11
2. Team structure
3. Team roles
CONDITIONS:
1. Work procedures
3. Manuals
4. Internet
5. Telephone
METHODOLOGIES:
2. Oral interview
3. Written test
ASSESSMENT METHODS
2. Oral interview
3. Written test
UNIT OF COMPETENCY PRACTICE CAREER PROFESSIONALISM
MODULE TITLE PRACTICING CAREER PROFESSIONALISM
MODULE DESCRIPTOR
12
PREREQUISITE
Upon completion of the module, the trainees/ students should be able to
LO 1. Integrate personal objectives with organizational goals
LO 2. Set and meet work priorities
LO 3. Maintain professional growth and development
LO 1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS
1. Personal growth and work plans are pursued towards improving the qualifications set for the profession
2. Intra- and interpersonal relationships is are maintained in the course of managing oneself based on
performance evaluation
3. Commitment to the organization and its goal is demonstrated in the performance of duties
CONTENTS:
1. Code of conduct and code of ethics
2. Personal hygiene
3. Interpersonal and intrapersonal skills
4. Communication skills
5. Fundamental rights at work
6. Company procedures and standards
CONDITIONS:
Student/ trainee must be provided with the following:

1. Workplace or assessment location
2. Case studies/scenarios
METHODOLOGY:
Video presentation
Discussion
Research
13
ASSESSMENT METHOD:
Interview - oral
Written and exams
Observation
LO 2. SET AND MEET WORK PRIORITIES
1. Completing demands are prioritized to achieve personal, team and organizational goals and objectives
2. Resources are utilized efficiently and effectively to manage with priorities and commitments
3. Practice long economic use and maintenance equipment and facilities are followed as per established
procedures.
CONTENTS:
1. Code of conduct and code of ethics
2. Personal hygiene
3. Interpersonal and intrapersonal skills
4. Communication skills
5. Fundamental rights at work
6. Company procedures and standards
CONDITIONS:

1. Workplace or assessment location
2. Case studies/scenarios
METHODOLOGY:
1. Video presentation
2. Discussion
3. Research
ASSESSMENT METHOD:
1. Interview - oral
2. Written and exams
3. Observation
LO 3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT
1. Trainings and career opportunities are identified and availed of based on job requirements
2. Recognitions are sought/ received and demonstrated as proof of career advancement
14
3. Obtain and renew licenses and/ or certifications relevant to job and career
CONTENTS:
1. Certifications and licenses appreciation
2. Participate in training programs
3. Awards/ rewards
CONDITIONS:

1. Materials/ Supplies
2. Certificates and licenses
3. pen and paper
METHODOLOGY:
1. Film viewing
2. Lecture
3. Group Discussion
4. Research
5. Simulated training workshops
ASSESSMENT METHOD:
1. Interview - oral
2. Written
3. Observation
UNIT OF COMPETENCY PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE TITLE PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES
MODULE DESCRIPTOR
15
PREREQUISITE
LO1. Identity hazards and risks
LO2. Evaluate hazards and risks
LO3. Control hazards and risks
LO4. Maintain occupational health and safety awareness
16
LO1. IDENTIFY HAZARDS AND RISKS
1. Workplace hazards and risks are identified and clearly explained.

2. Hazards/Risks and its corresponding indicators are identified in with the company procedures.
3. Contingency measures are recognized and established in accordance with organizational procedures.
CONTENTS:
1. Hazards and risks identification and control

2. Organizational safety and health protocol
3. Threshold limit value (TLV)
4. OHS indicators
CONDITIONS:
1. Workplace
2. PPE
3. Learning Guides
4. Hand-outs
Organizational Safety and Health Protocol
OHS Indicators
Threshold Limit Value
Hazards/Risk Identification and Control
5. CDs, VHS tapes, transparencies
METHODOLOGIES:
1. Discussion
2. Plant tour
3. Symposium
ASSESSMENT METHOD:
1. Observation
2. Interview
17
LO2. EVALUATE HAZARDS AND RISKS
1. Terms of maximum tolerable limits are identified based on threshold limit values (TLV)
2. Effects of hazards are determined.
3. OHS issues and concerns are identified in accordance with workplace requirements and relevant
workplace OHS legislation.
CONTENTS:
1. TLV table
2. Phil OHS Standards
3. Effects of hazards in the workplace
4. Ergonomics
5. EGG Regulations
CONDITIONS:
The students/trainees must be provided with the following:
1. Hand outs on
Phil. OHS Standards
Effects of hazards in the workplace
Ergonomics
EGG regulations
2. TLV Table
METHODOLOGIES:
1. Discussion
2. Plant tour
3. Symposium
ASSESSMENT METHOD:
1. Observation
2. Interview
18
LO3. CONTROL HAZARDS AND RISKS
1. OHS procedures for controlling hazards and risk are strictly followed.
2. Procedures in dealing with workplace accidents, fire and emergencies are followed in accordance with the
organizations OHS policies.
3. Personal protective equipment is correctly used in accordance with organizations OHS procedures and
practices.
4. Procedures in providing appropriate assistance in the event of workplace emergencies are identified in line with
the established organizational protocol.
CONTENTS:
1. Safety Regulations
Clean Air Act
Electrical and Fire Safety Code
Waste management
Disaster Preparedness and Management
2. Contingency Measures and Procedures
CONDITIONS:
The students/trainees must be provided with the following
1. Hand outs on
Safety Regulations
- Clean Air Act
- Electrical and Fire Safety Code
- Waste management
- Disaster Preparedness and Management
Contingency Measures and Procedures
2. OHS Personal Records
3. PPE
METHODOLOGIES:
1. Discussion
2. Plant tour
3. Symposium
ASSESSMENT METHOD:
1. Observation
2. Interview
19
LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS
1. Procedures in emergency related drill are strictly followed in line with the established organization
guidelines and procedures.
2. OHS personal records are filled up in accordance with workplace requirements.
3. PPE are maintained in line with organization guidelines and procedures.
CONTENTS:
1. Operational health and safety procedure, practices and regulations

2. Emergency-related drills and training
CONDITIONS:
The students/ Trainees must be provided with the following:
1. Workplace
2. PPE
3. OHS personal records
5. Health record
METHODOLOGIES:
1. Discussion
2. Plant tour
3. Symposium
ASSESSMENT METHOD:
1. Observation
2. Interview
20
COMMON COMPETENCIES
UNIT OF COMPETENCY APPLY QUALITY STANDARDS
21
MODULE TITLE APPLYING QUALITY STANDARDS
MODULE DESCRIPTOR
This unit covers the knowledge, skills, attitudes and values needed to apply quality standards in the workplace.
The unit also includes the application of relevant safety procedures and regulations, organization procedures and
customer requirements
PREREQUISITE
LO 1. Assess quality of received materials

LO 2. Assess own work
LO 3. Engage in quality improvement
LO 1. ASSESS QUALITY OF RECEIVED MATERIALS
ASSESSMENT CRITERIA
1. Work instruction is obtained and work is carried out in accordance with standard operating procedures.
2. Received materials are checked against workplace standards and specifications.
3. Faulty materials related to work are identified and isolated.
4. Faults and any identified causes are recorded and/or reported to the supervisor concerned in accordance with
workplace procedures
5. Faulty materials are replaced in accordance with workplace procedures.
CONTENTS:
1. Manuals
2. Job Orders
3. Instructional Videos
4. Organizations work procedures
5. Manufacturers instruction manuals
6. Customer requirements
7. Forms
CONDITIONS:
Students/trainees must be given the following:
1. Materials with no specification
2. Hardware with defects
3. Materials that do not conform with any regulatory agencies
METHODOLOGIES
1. Field trip
2. Symposium
3. Problem solving
4. Simulation
5. Individualize learning
6. On the job training
22
ASSESSMENT METHODS
1. Demonstration and Questioning
2. Observation and questioning
3. Written test
LO 2. ASSESS OWN WORK
ASSESSMENT CRITERIA
1. Documentation relative to quality within the company is identified and used.
2. Completed work is checked against workplace standards relevant to the task undertaken.
3. Errors are identified and isolated.
4. Information on the quality and other indicators of production performance are recorded in accordance with
workplace procedures.
5. In cases of deviations from specific quality standards, causes are documented and reported in accordance with
the workplace s standards operating procedures.
CONTENTS
1. Manuals
2. Job Orders
7. Forms
CONDITIONS:
METHODOLOGIES
1. Field trip
2. Symposium
3. Problem solving
4. Simulation
ASSESSMENT METHODS
3. Written test
23
LO 3. ENGAGE IN QUALITY IMPROVEMENT
ASSESSMENT CRITERIA
1. Process improvement procedures are participated in relative to workplace assignment.
2. Work is carried out in accordance with process improvement procedures.
3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored.
CONTENTS
1. Manuals
2. Job Orders
7. Forms
CONDITIONS:
METHODOLOGIES
1. Field trip
2. Symposium
3. Problem solving
4. Simulation
ASSESSMENT METHODS
3. Written test
UNIT OF COMPETENCY PERFORM COMPUTER OPERATION

24
MODULE TITLE PERFORMING COMPUTER OPERATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills, attitudes and values needed to perform computer operations which
include inputting, accessing, producing and transferring data using the appropriate hardware and software

PREREQUISITE
LO 1. Plan and prepare for task to be taken undertaken

LO 2. Input data into computer
LO 3. Access information using computer
LO 4. Produce output/ data using computer system
LO 5. Use basic functions of a www-browser to locate information
LO 6. Maintain computer equipment and systems
LO 1. PLAN AND PREPARE FOR TASK TO BE UNDERTAKEN
ASSESSMENT CRITERIA
1. Requirements of task are determined in accordance with the required output.
2. Appropriate hardware and software are selected according to task assigned and required outcome.
3. Task is planned to ensure that OH & S guidelines and procedures are followed.
4. Client -specific guidelines and procedures are followed.
5. Required data security guidelines are applied in accordance with existing procedures.
CONTENTS
1. Selected and used hardware components
2. Used basic software application
3. Produced accurate and complete data
4. Used appropriate devices and procedures to transfer files/data accurately
5. Used basic function of www browser to locate information
CONDITIONS
1. Hardware and peripheral devices

2. Software
3. OH & S guidelines
4. Storage Media
25
5. Ergonomic guidelines
6. Desktop icons
7. Maintenance
METHODOLOGIES
1. Modular
2. Film showing
3. Computer based training (e-learning)
4. Project method
ASSESSMENT METHOD
1. Demonstration and questioning

3. Written test
LO 2. INPUT DATA INTO COMPUTER
ASSESSMENT CRITERIA
1. Data are entered into the computer using appropriate program/application in accordance with company
procedures
2. Accuracy of information is checked and information is saved in accordance with standard operating
procedures.
3. Inputted data is stored in storage media according to requirements
4. Work is performed within ergonomic guidelines
CONTENTS
CONDITIONS

2. Software
4. Storage Media
6. Desktop icons
7. Maintenance
METHODOLOGIES
26
1. Modular
2. Film showing
4. Project method
ASSESSMENT METHOD

3. Written test
LO 3. ACCESS INFORMATION USING COMPUTER
ASSESSMENT CRITERIA
1. Correct program/application is selected based on job requirements.
2. Program/application containing the information required is accessed according to company procedures.
3. Desktop icons are correctly selected, opened and closed for navigation purposes.
4. Keyboard techniques are carried out in line with OH & S requirements for safe use of keyboards.
CONTENTS
CONDITIONS

2. Software
4. Storage Media
6. Desktop icons
7. Maintenance
METHODOLOGIES
1. Modular
2. Film showing
4. Project method
ASSESSMENT METHOD
27
3. Written test
LO 4. PRODUCE OUTPUT/DATA USING COMPUTER SYSTEM
ASSESSMENT CRITERIA
1. Entered data are processed using appropriate software commands.

2. Data are printed out as required using computer hardware /peripheral devices in accordance with standard
operating procedures.
3. Files and data are transferred between compatible systems using computer software, hardware/peripheral
devices in accordance with standard operating procedures.
CONTENTS
CONDITIONS

2. Software
4. Storage Media
6. Desktop icons
7. Maintenance
METHODOLOGIES
1. Modular
2. Film showing
4. Project method
ASSESSMENT METHOD

3. Written test
28
LO 5. RESOURCE IMPLICATION
ASSESSMENT CRITERIA
1. Computer hardware with peripherals

2. Appropriate software
CONTENTS
CONDITIONS

2. Software
4. Storage Media
6. Desktop icons
7. Maintenance
METHODOLOGIES
1. Modular
2. Film showing
4. Project method
ASSESSMENT METHOD

3. Written test
LO 6. CONTEXT OF ASSESSMENT
ASSSESSMENT CRITERIA
1. Assessment may be conducted in the workplace or in a simulated environment
29
CONTENTS
CONDITIONS

2. Software
4. Storage Media
6. Desktop icons
7. Maintenance
METHODOLOGIES
1. Modular
2. Film showing
4. Project method
ASSESSMENT METHOD

3. Written test
UNIT OF COMPETENCY PERFORM MENSURATION AND CALCULATION

30
MODULE TITLE PERFORMING MENSURATION AND CALCULATION
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed identify, care, handle and use
measuring instruments
PREREQUISITE
LO 1. Select measuring instruments

LO 2. Carry out measurement and calculation
LO 3. Maintain measuring instruments
LO 1. SELECT MEASURING INSTRUMENTS
ASSESSMENT CRITERIA
1. Object or component to be measured is identified
2. Correct specifications are obtained from relevant source
3. Measuring tools are selected in line with job requirements
CONTENTS
1. Proper selection of measuring instruments according to task
2. Carrying out measurement and calculation
3. Maintaining and storing instruments
CONDITIONS
Students/trainees must be given the following
1. Measuring instruments
2. Calculating instruments
METHODOLOGIES
1. Self-paced/modular
2. Demonstration
3. Discussion
ASSESSMENT METHOD
1. Written and oral exam
2. Demonstration with observation
LO 2. CARRY OUT MEASUREMENTS AND CALCULATION

ASSESSMENT CRITERIA
31
1. Appropriate measuring instrument is selected to achieve required outcome
2. Accurate measurements are obtained for job
3. Calculation needed to complete work tasks are performed using the four basic process of addition (+),
subtraction (-), multiplication (x), and division (/)
4. Calculation involving fractions, percentages and mixed numbers are used to complete workplace tasks.
5. Numerical computation is self-checked and corrected for accuracy
6. Instruments are read to the limit of accuracy of the tool

CONTENTS
CONDITIONS
METHODOLOGIES
2. Demonstration
3. Discussion
ASSESSMENT METHOD
LO 3. MAINTAIN MEASURING INSTRUMENTS
ASSESSMENT CRITERIA
1. Measuring instruments are not dropped to avoid damage
2. Measuring instruments are cleaned before and after using

3. Proper storage of instruments undertaken according to manufacturers specifications and standard operating
procedures.
CONTENTS
CONDITIONS
METHODOLOGIES
2. Demonstration
3. Discussion
ASSESSMENT METHOD
UNIT OF COMPETENCY PREPARE AND INTERPRET TECHNICAL DRAWING
32
MODULE TITLE PREPARING AND INTERPRETING TECHNICAL DRAWING
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams,
engineering abbreviation and drawings, symbols, dimension.

PREREQUISITE
LO 1. Identify different kinds of technical drawings

LO 2. Interpret technical drawing
LO 3. Prepare/make changes to electrical/electronic schematics and drawings
LO 4. Store technical drawings and equipment instruments
LO 1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS
ASSESSMENT CRITERIA
1. Correct technical drawing is selected according to job requirements.
2. Technical drawings are segregated in accordance with the types and kinds of drawings
CONTENTS
1. Select correct technical drawing in line with job
2. Identify correctly objects represented in the drawings
3. Identify and interpret symbols used in the drawing
4. Prepare and produce electrical/electronic drawings
5. Store diagrams/equipment
CONDITIONS
1. Technical drawings
2. Dimensions
3. Symbols
4. Instruments/equipment
METHODOLOGIES
1. Lecture
2. Demonstration
3. Dualized training
4. Distance learning
ASSESSMENT METHOD
1. Written exam
33
2. Direct observation with oral questioning
3. interview
LO 2. INTERPRET TECHNICAL DRAWING
ASSESSMENT CRITERIA
1. Components, assemblies or objects are recognized as required.
2. Dimensions of the key features of the objects depicted in the drawing are correctly identified.
3. Symbols used in the drawing are identified and interpreted correctly.
4. Drawing is checked and validated against job requirements or equipment in accordance with standard
operating procedures
CONTENTS
CONDITIONS
2. Dimensions
3. Symbols
METHODOLOGIES
1. Lecture
2. Demonstration
ASSESSMENT METHOD
1. Written exam
3. Interview
LO 3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONIC SCHEMATICS AND DRAWINGS
ASSESSMENT CRITERIA
1. Electrical/electronic schematic is drawn and correctly identified.
2. Correct drawing is identified, equipment are selected and used in accordance with job requirements.
CONTENTS
34
CONDITIONS
2. Dimensions
3. Symbols
METHODOLOGIES
1. Lecture
2. Demonstration
ASSESSMENT METHOD
1. Written exam
3. Interview
LO 4. STORE TECHNICAL DRAWINGS AND EQUIPMENT/INSTRUMENTS
ASSESSMENT CRITERIA
1. Care and maintenance of drawings are undertaken according to company procedures.
2. Technical drawings are recorded and inventory is prepared in accordance with company procedures.
3. Proper storage of instruments is undertaken according to company procedures
CONTENTS
CONDITIONS
2. Dimensions
3. Symbols
METHODOLOGIES
1. Lecture
2. Demonstration
35
ASSESSMENT METHOD
1. Written exam
3. Interview
UNIT OF COMPETENCY USE HAND TOOLS

MODULE TITLE USING HAND TOOLS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes on the safe use, handling and maintenance of tools
36
PREREQUISITE
LO 1. Plan and prepare for tasks to be undertaken

LO 2. Prepare hand tools
LO 3. Use appropriate hand tools and test equipment
LO 4. Maintain hand tools
LO 1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
ASSESSMENT CRITERIA
1. Tasks to be undertaken are properly identified
2. Appropriate hand tools are identified and selected according to the task requirements
CONTENTS
1. Demonstrate safe working practices

2. Communicate information about process, events or tasks being undertaken
3. Plan tasks in all situation and review task requirements as appropriate
4. Perform all task to specification
5. Maintain and store tools in appropriate location
CONDITIONS
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
2. Personal protective equipment
2.1 gloves
2.2 protective eyewear
2.3 apron/overall
3. maintenance tools
3.1 cleaning agents
3.2 lubricating agents
3.3 tightening
3.4 simple tool repair
3.5 hand sharpening
3.6 adjusting tools
METHODLOGY
37
1. Lecture and demonstration
3. Film showing
ASSESSMENT METHOD
1. Written and oral test
2. Practical demonstration
LO 2. PREPARE HAND TOOLS
ASSESSMENT CRITERIA
1. Appropriate hand tools are checked for proper operation and safety
2. Unsafe or faulty tools are identified and marked for repair according to standard company procedure
CONTENTS

CONDITIONS
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
3.7 gloves
3.9 apron/overall
4.1 cleaning agents
4.3 tightening
4.5 hand sharpening
4.6 adjusting tools
METHODLOGY
3. Film showing
ASSESSMENT METHOD
38
LO 3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPEMENT
ASSESSMENT CRITERIA
1. Tools are used according to tasks undertaken
2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment
(PPE) are used
3. Malfunctions, unplanned or unusual events are reported to the supervisor
CONTENTS

CONDITIONS
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
3.7 gloves
3.9 apron/overall
4.1 cleaning agents
4.3 tightening
4.5 hand sharpening
4.6 adjusting tools
METHODLOGY

3. Film showing
ASSESSMENT METHOD
39
LO 4. MAINTAIN HAND TOOLS
ASSESSMENT CRITERIA
1. Tools are not dropped to avoid damage
2. Routine maintenance of tools undertaken according to standard operational procedures, principles and
techniques
3. Tools are stored safely in appropriate locations in accordance with manufacturers specifications or standard
operating procedures
CONTENTS

CONDITIONS
1. Hand tools
1.1. Screw drivers
1.2. Pliers
1.3. Punches
1.4. Wrenches
1.5. Files
3.7 gloves
3.9 apron/overall
4. Maintenance tools
4.1 cleaning agents
4.3 tightening
4.5 hand sharpening
4.6 adjusting tools
METHODLOGY

3. Film showing
ASSESSMENT METHOD
40
UNIT OF COMPETENCY TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
MODULE TITLE TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONICS CIRCUIT
MODULE DESCRIPTOR
This unit covers the knowledge, skills, (and) attitudes and values needed to terminate and connect electrical
wiring and electronic circuits

PREREQUISITE
LO 1. Plan and prepare for termination/connection of electrical wiring/electronics circuit

LO 2. Terminate/connect electrical wiring/electronic circuits
LO 3. Test termination/connections of electrical wiring/electronics circuits
LO 1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL WIRING/ELECTRONICS

CIRCUIT
ASSESSMENT CRITERIA
1. Materials are checked according to specifications and tasks
2. Appropriate tools and equipment are selected according to tasks requirements
3. Task is planned to ensure OH & S guidelines and procedures are followed
4. Electrical wiring/electronic circuits are correctly prepared for connecting/termination in accordance with
instructions and work site procedures
CONTENTS
1. Undertake work safely and according to workplace and standard procedures
2. Use appropriate termination/connection methods
3. Followed correct sequence in terminations/connection process
4. Conduct testing term of terminated connected electrical wiring/electronic circuits using appropriate procedures
and standards
CONDITIONS
1. Materials
a. Soldering lead
b. Cables
c. Wires
41
2. Tools and equipment
a. Pliers
b. Cutters
c. Screw drivers
d. Soldering gun
e. Multi tester
3. Personal and protective equipment
a. Goggles
b. Gloves
c. Apron/overall
4. Other equipment
a. Brackets
b. Clamps
METHODOLOGIES
1. Film viewing
2. Individualized learning
3. Direct student laboratory experience
5. Project method
ASSESSMENT METHODS
2. Output based assessment
LO 2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS

ASSESSMENT CRITERIA
1. Safety procedures in using tools are observed at all times and appropriate personal protective equipment
are used
2. All work undertaken safely in accordance with the workplace and standard procedures
3. Appropriate range of methods in termination/connection are used according to specifications, manufacturers
requirements and safety
4. Correct sequence of operation is followed
5. Accessories used are adjusted, if necessary

6. Confirm termination/connection undertaken successfully in accordance with job specification
CONTENTS
and standards
CONDITIONS
42
Materials
Soldering lead
Cables
Wires
Tools and equipment
Pliers
Cutters
Screw drivers
Soldering gun
Multi tester
Personal and protective equipment
Goggles
Gloves
Apron/overall
Other equipment
Brackets
Clamps
METHODOLOGIES
1. Film viewing
5. Project method
ASSESSMENT METHODS
2. Output based assessment
LO 3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ELECTRONICS CIRCUITS

ASSESSMENT CRITERIA
1. Testing of all completed termination/ connections of electric wiring/electronic circuits is conducted for
compliance with specifications and regulations using appropriate procedures and equipment
2. Wiring and circuits are checked using specified testing procedures
3. Unplanned events or conditions are responded to in accordance with established procedures

CONTENTS
and standards
CONDITIONS
Materials
Soldering lead
Cables
Wires
Tools and equipment
Pliers
43
Cutters
Screw drivers
Soldering gun
Multi tester
Personal and protective equipment
Goggles
Gloves
Apron/overall
Other equipment
Brackets
Clamps
METHODOLOGIES
1. Film viewing
5. Project method
ASSESSMENT METHODS
2. Observation
44
UNIT OF COMPETENCY TEST ELECTRONIC COMPONETS
MODULE TITLE TESTING ELECTRONIC COMPONETS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes and values needed to prepare/interpret diagrams,
engineering abbreviation and drawings, symbols, dimension.

PREREQUISITE

LO 1. Determine criteria for testing electronics components
LO 2. Plan an approach for component testing
LO 3. Test components
LO 4. Evaluate the testing process
LO 1. DETERMINE CRITERIA FOR TESTING ELECTRONIC COMPONENTS
ASSESSMENT CRITERIA
1. Work instructions are obtained and clarified based on job order or client requirements
2. Responsible person is consulted for effective and proper work coordination
3. Data sheets/Application notes are obtained and interpreted based on manufacturers specifications
4. Testing criteria are defined to ensure that components meet technical and quality requirements
5. Document and communicate testing criteria to relevant personnel

CONTENTS
1. Determine criteria for testing electronic components
2. Plan an approach for component testing
3. Test components
4. Evaluate the testing process
CONDITIONS
The students/trainees must be give the following tools, materials and equipment
1. Set of pliers
2. Set of screw drivers
3. Set of wrenches
4. Hand drills
5. Hack saw
6. Set of files
7. Tin snip
8. Hammer
METHODOLOGIES
1. Film viewing
5. Project method
45
ASSESSMENT METHOD
1. Observation
2. Demonstration with oral questioning
3. Written test
46
CORE COMPETENCIES
47
UNIT OF COMPETENCY INSTALL AND CONFIGURE COMPUTER SYSTEMS
MODULE TITLE INSTALLING AND CONFIGURING COMPUTER SYSTEMS
MODULE DESCRIPTOR
This unit covers the outcomes required in installing and configuring desktop and workstation computers systems. It
consists of competencies to assemble computer hardware, install operating system and drivers for peripherals/devices,
and install application software as well as to conduct testing and documentation
PREREQUISITE
LO 1. Assemble computer hardware

LO 2. Prepare installer
LO 3. Install operating system and drivers for peripherals/devices
LO 4. Install application software
LO 5. Conduct testing and documentation
LO 1. ASSEMBLE COMPUTER HARDWARE

ASSESSMENT CRITERIA
1. Unit assembly is planned and prepared to ensure OH&S policies and procedures are followed in accordance
with systems requirements
2. Materials necessary to complete the work are identified and obtained in accordance with established
procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with
established procedures and checked for correct operation and safety
4. Computer hardware is assembled in accordance with established procedures and systems requirements
5. Basic-input-output-system (BIOS) configuration is performed in accordance with hardware requirements.
CONTENTS
1. Assemble computer hardware
2. Install operating system and drivers for peripheral devices
3. Installed application software
4. Conduct testing and documentation
CONDITIONS
Student/trainees must be provided with the following:
EQUIPMENT TOOLS MATERIALS

Mother board Crimping tools
Hard disk LAN tester
Video card Antistatic wrist wrap
Sound card Sharp pointed tweezers
Optical disk drives RS 232 pin insertion/extraction tool
48
Memory modules Mirror
Power supply IC insertions/extraction tool
Cables and cords Flash light
Printer Allen wrench
Scanner Desoldering iron
Interface cards Soldering iron
Screw drivers
Pliers
Wire stripper with bolt cutter
Digital multi meter
Protective eyewear
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multi media
ASSESSMENT METHODS
1. Written examination
2. Practical examination
LO 2. PREPARE INSTALLER
ASSESSMENT CRITERIA
1. Portable bootable devices are created in accordance with software manufacturer instruction
2. Customized installers are prepared in accordance with software utilization guide and end user agreement
3. Installation of portable applications are carried out in accordance with software user guide and software license
CONTENTS
CONDITIONS

Personal Computer Flash Disk OS - Windows
Laptop CD Windows 2007
Network server DVD Windows 2008 R2
Driver Installer
METHODOLOGIES
5. Lecture
6. Discussion
7. Demonstration
49
ASSESSMENT METHODS
LO 3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/ DEVICES
ASSESSMENT CRITERIA
1. Operating system (OS) is installed in accordance with established installation procedures and to comply with
end-user requirements
2. Peripherals/devices drivers are installed and configured in accordance with manufacturers instructions and/or
OS installation procedures.
3. OS and drivers updates/patches are accessed and installed in accordance with manufacturers
recommendations and requirements
4. On-going checks of the quality of the work are undertaken in accordance with established procedures
CONTENTS
CONDITIONS

Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHODS
LO 4. INSTALL APPLICATION SOFTWARE
ASSESSMENT CRITERIA
1. Application software are installed based on software installation guides, end-user requirements and software
license agreement
50
2. Variation to application software installation is carried out in accordance to customer/client requirements
3. Software updates are accessed and installed in accordance with manufacturers recommendations and
requirements
CONTENTS
CONDITIONS

Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHODS
LO 5. CONDUCT TESTING AND DOCUMENTATION
ASSESSMENT CRITERIA
1. Devices / systems and/or installation is tested to determine whether it conforms to requirements
2. Stress test is conducted to ensure reliability of equipment in accordance with manufacturers instructions and
system requirements
3. 5S and 3Rs are followed according to environmental policies
4. Documentation in relation to the test is forwarded to appropriate personnel and/or authority in accordance with
requirements
CONTENTS
CONDITIONS
51
Driver Installer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHODS
UNIT OF COMPETENCY SET-UP COMPUTER NETWORKS
MODULE TITLE SETTING-UP COMPUTER NETWORKS
MODULE DESCRIPTOR
This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO)
systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless
access point/repeater configuration as well as to inspect and test the configured computer networks
52
PREREQUISITE INSTALLED AND CONFIGURED COMPUTER SYSTEMS
LO 1. Install network cables

LO 2. Set network configuration
LO 3. Set router/WiFi/ wireless access point/repeater configuration
LO 4. Inspect and test the configured computer networks
LO 1. INSTALL NETWORK CABLES
ASSESSMENT CRITERIA
1. Cable routes are determined and planned in accordance with network design and actual installation site.
2. Network materials necessary to complete the work are identified and obtained in accordance with established
procedures and checked against systems requirements
3. Tools, equipment and testing devices needed to carry out the installation work are obtained in accordance with
established procedures and checked for correct operation and safety
4. Appropriate personal protective equipment is used and OHS policies and procedures are followed
5. Copper cable splicing is performed based on Electronic Industries Alliance/Telecommunications Industry
Association (EIA/TIA) standards
6. Network cables and cable raceway are installed in accordance with established procedures and installation
requirements
7. Installation work is performed and is checked to ensure no unnecessary damage has occurred and complies
with requirements
8. OHS standards and 5S principles are followed according to enterprise requirements
9. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management
program
CONTENTS
1. Install network cables
2. Set network configuration
3. Set router/Wi-Fi/ wireless access point/ repeater configuration
4. Inspect and test the configured computer networks
CONDITIONS
1. Network Materials
a. Cables (fiber optics)
b. Terminals
c. Cable raceway/duct
d. Clamps
e. Fasteners
f. Insulators
53
g. Terminal box
2. Tools, equipment and testing devices
a. Protective eyewear
b. Digital Multi Meter
c. Wire stripper with bolt cutter
d. Pliers (assorted)
e. Screw drivers (assorted)
f. LAN tester
g. Crimping tools
3. Personal Protective Equipment
a. Gloves
b. Goggles
c. Working clothes
4. Network cables
a. Copper cable
b. Fiber optic cable (terminated)
5. Cable raceway
a. Slotted PVC
b. Metallic raceway
c. Flexible conduit
6. Client device
a. Laptop
b. Desktop
c. Network storage
d. Network printer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
4. Viewing Multimedia
ASSESSMENT METHOD
1. Practical demonstration with oral questioning
2. Interview
3. Written test
LO 2. SET NETWORK CONFIGURATION
ASSESSMENT CRITERIA
1. Network connectivity of each terminal is checked in accordance with network design
2. Any fault or problem in the network system is diagnosed and remedied in line with the standard operating
procedures
3. Network interface card (NIC) settings are configured in accordance with network design
4. Communication checking between terminals are carried out in accordance with OS network configuration
guides
CONTENTS
54
CONDITIONS
b. Terminals
d. Clamps
e. Fasteners
f. Insulators
g. Terminal box
f. LAN tester
g. Crimping tools
a. Gloves
b. Goggles
c. Working clothes
4. Network cables
a. Copper cable
5. Cable raceway
a. Slotted PVC
b. Metallic raceway
c. Flexible conduit
6. Client device
a. Laptop
b. Desktop
c. Network storage
d. Network printer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHOD
55
2. Interview
3. Written test
LO 3. SET ROUTER/WI-FI/WIRELESS ACCESS POINT/REPEATER CONFIGURATION
ASSESSMENT CRITERIA
1. Client Device systems settings are configured in accordance with manufacturers instructions and end-user
preferences
2. Local area network (LAN) port is configured in accordance with manufacturers instructions and network design
3. Wide area network (WAN) port is configured in accordance with manufacturers instructions and network design
4. Wireless settings are configured in accordance manufacturers instructions, network design and end-user
preferences
5. Security/Firewall/Advance settings are configured in accordance with manufacturers instructions and end-user
preferences
CONTENTS
CONDITIONS
b. Terminals
d. Clamps
e. Fasteners
f. Insulators
g. Terminal box
f. LAN tester
g. Crimping tools
a. Gloves
b. Goggles
c. Working clothes
4. Network cables
a. Copper cable
5. Cable raceway
a. Slotted PVC
b. Metallic raceway
c. Flexible conduit
56
6. Client device
a. Laptop
b. Desktop
c. Network storage
d. Network printer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHOD
2. Interview
3. Written test
LO 4 INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS
ASSESSMENT CRITERIA
1. Final inspections are undertaken to ensure that the configuration done on the computer networks conforms
with the manufacturers instruction/manual
2. Computer networks are checked to ensure safe operation

3. Reports are prepared/completed according to company requirements
CONTENTS
CONDITIONS
b. Terminals
d. Clamps
e. Fasteners
f. Insulators
g. Terminal box
57
f. LAN tester
g. Crimping tools
a. Gloves
b. Goggles
c. Working clothes
4. Network cables
a. Copper cable
5. Cable raceway
a. Slotted PVC
b. Metallic raceway
c. Flexible conduit
6. Client device
a. Laptop
b. Desktop
c. Network storage
d. Network printer
METHODOLOGIES
1. Lecture
2. Discussion
3. Demonstration
ASSESSMENT METHOD
2. Interview
3. Written test
UNIT OF COMPETENCY SET-UP COMPUTER SERVERS
MODULE TITLE SETTING-UP COMPUTER SERVERS
MODULE DESCRIPTOR
This unit covers the outcomes required in setting-up computers networks for LANs and small-office home-office (SOHO)
systems. It consists of competencies to install network cables, set network configuration, set router/Wi-Fi/ wireless
access point/repeater configuration as well as to inspect and test the configured computer networks
PREREQUISITE SET-UP COMPUTER NETWORKS
58
LO 1. Set up user access

LO 2. Configure network services
LO 3. Perform testing, documentations and pre deployment procedures
LO 1. SET UP USER ACCESS
ASSESSMENT CRITERIA
1. User folder is created in accordance with network operating system (NOS) features
2. User access level is configured based on NOS features and established network access policies/end-user
requirements
3. Security check is performed in accordance with established network access policies/end-user requirements
CONTENTS
1. Set up user access
2. Configure network services
3. Performed testing, documentation and pre deployment procedures
CONDITION
1. Remote access
2. Domain controller
3. Web services
4. Database services
5. Proxy server
6. File, printer and other resource sharing
METHODOLOGIES
1. Practical Demonstration w/ oral questioning
2. Interview
3. Porfolio
ASSESSMENT METHODS
1. Demonstration and Oral Questioning
2. Practical and written exam
3. Written report
LO 2. CONFIGURE NETWORK SERVICES

ASSESSMENT CRITERIA
1. Normal functions of server are checked in accordance with manufacturers instructions
2. Required modules /add-ons are installed/updated based on NOS installation procedures
3. Network services to be configured are confirmed based on user/system requirements
4. Operation of network services are checked based on user/system requirements
CONTENTS
59
CONDITION
1. Remote access
3. Web services
5. Proxy server
METHODOLOGIES
2. Interview
3. Porfolio
ASSESSMENT METHODS
3. Written report
LO 3. PERFORM TESTING, DOCUMENTATION AND PRE DEPLOYMENT PROCEDURES
ASSESSMENT CRITERIA
1. Pre-deployment procedures is undertaken based on enterprise policies and procedures
2. Operation and security check are undertaken based on end-user requirements
3. Reports are prepared/completed according to enterprise policies and procedures.
CONTENTS
CONDITION
1. Remote access
3. Web services
5. Proxy server
METHODOLOGIES
2. Interview
3. Porfolio
ASSESSMENT METHODS
60
3. Written report
UNIT OF COMPETENCY MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
MODULE TITLE MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS
MODULE DESCRIPTOR
This unit covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks.
PREREQUISITE SET-UP COMPUTER NETWORKS
LO 1. Plan and prepare for maintenance and repair

LO 2. Maintain computer systems and networks
61
LO 3. Diagnose faults of computer systems and networks
LO 4. Rectify/correct defects in computer system and network
LO 5. Inspect and test the computer systems and networks
LO 1. PLAN AND PREPARE FOR MAINTENANCE
ASSESSMENT CRITERIA
1. Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements
2. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct
operation and safety
3. Materials necessary to complete the work are obtained in accordance with established procedures and
checked against job requirements.
4. OHS policies and procedures are followed in line with job requirements.
5. Computer systems and networks for maintenance are checked against job/service order or instructions and
specifications.
CONTENTS
1. Plan and prepare for maintenance and repair
2. Maintain computer system and network
3. Diagnosed faults and computer systems
4. Rectify/correct defects in computer systems and networks
5. Inspect and test the computer systems and networks
CONDITIONS
The students must be provided with the following:
1. Pliers
2. Screw drivers
3. Special tools
4. Soldering iron/gun
5. Wrenches
6. Utility knife/stripper
7. Hot air soldering station
8. LAN tester
9. Crimping tools
10. Maintenance bench
11. Power supply equipment
12. Multi meter
13. Calibrators
14. Signal generator
15. Oscilloscope
17. Disk
18. Connectors
19. Adaptors
20. Wires and cables
22. Computer storage media
23. Desktop computer
24. Googles/glasses
25. Mask
62
26. Gloves
27. Anti-static wrist wrap
28. Cables and connectors
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
LO 2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA
1. Appropriate personal protective equipment is used in line with standard procedures
2. Normal function of computer systems and networks are checked in accordance with manufacturers
instructions
3. Scheduled/periodic maintenance is performed in accordance with manufacturers requirements
4. Where necessary, needed repairs/replacements are made in accordance with established procedures.
CONTENTS
CONDITIONS
1. Pliers
2. Screw drivers
3. Special tools
4. Soldering iron/gun
5. Wrenches
6. Utility knife/stripper
7. Hot air soldering station
8. LAN tester
9. Crimping tools
10. Maintenance bench
12. Multi meter
63
13. Calibrators
14. Signal generator
15. Oscilloscope
17. Disk
18. Connectors
19. Adaptors
24. Googles/glasses
25. Mask
26. Gloves
27. Anti-static wrist wrap
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
LO 3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA

2. Faults or problems in the computer systems and networks are diagnosed according to requirements and in
line with the standard procedures
3. Contingency measures are managed and implemented in accordance with established procedures
CONTENTS
CONDITIONS
1. LAN tester
64
3. Multi meter
4. Calibrators
5. Signal generator
6. Oscilloscope
8. Disk
9. Connectors
10. Adaptors
12. 22. Computer storage media
13. 23. Desktop computer
14. 24. Googles/glasses
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
LO 4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEM AND NETWORK
ASSESSMENT CRITERIA

2. Defective components or parts are replaced or corrected without damage to the surrounding environment or
services
3. Adjustments, if necessary are made in accordance with established procedures
4. Unplanned events or conditions are responded to in accordance with established procedures.
CONTENTS
CONDITIONS
1. LAN tester
3. Multi meter
4. Calibrators
65
5. Signal generator
6. Oscilloscope
8. Disk
9. Connectors
10. Adaptors
12. 22. Computer storage media
13. 23. Desktop computer
14. 24. Googles/glasses
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
LO 5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
ASSESSMENT CRITERIA
1. Final inspections are undertaken to ensure that the testing conducted on the device conforms with the
manufacturers instruction/manual
2. Computer systems and networks are checked/tested to ensure safe operation.
3. OHS standards and 5S principles are followed according to enterprise policies
4. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures
5. Excess components and materials are disposed of based on WEEE directives and 3Rs waste management
program
6. Report is prepared and completed according to company requirements
CONTENTS
CONDITIONS
1. LAN tester
66
3. Multi meter
4. Calibrators
5. Signal generator
6. Oscilloscope
8. Disk
9. Connectors
10. Adaptors
14. Googles/glasses
METHODOLOGIES
1. Observation
2. Interview
3. Oral questioning
4. Portfolio
ASSESSMENT METHODS
1. Observation
2. Interview
67

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COMPETENCY BASED LEARNING MATERIAL

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT

1. Participate in 1.1 Obtain and convey workplace Group Demonstration

3. Practice career 3.1 Integrate personal objectives with Discussion Demonstration

COMMON COMPETENCIES (80 hrs)

2.6. Maintain computer equipment and

3. Perform 3.1. Select measuring instruments Self- paced/ modular Written/Oral

2. Set-up 2.1. Install network cables Lecture Written

UNIT OF COMPETENCY PARTICIPATE IN A WORKPLACE COMMUNICATION

MODULE TITLE PARTICIPATING IN A WORKPLACE COMMUNICATION

NOMINAL DURATION 6 HOURS

PREREQUISITE RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO 1. Obtain and convey workplace information

LO 2. Participate in workplace meetings and discussions

LO3. Complete relevant work related documents

LO 1. Obtain and convey workplace communication

1. Specific and relevant information is accessed from appropriate sources

LO 2. Complete relevant work related documents

1. Team meetings are attended on time

UNIT OF COMPETENCY WORK IN TEAM ENVIRONMENT

MODULE TITLE WORKING IN TEAM ENVIRONMENT

NOMINAL DURATION 8 HOURS

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO 1. Describe team role and scope

LO 2. Identify own role and responsibility within team

LO3. Work as a team member

LO 1. Describe team role and scope

3. Reporting relationships within team and external to team are identified

LO 3. Work as a team member

UNIT OF COMPETENCY PRACTICE CAREER PROFESSIONALISM

MODULE TITLE PRACTICING CAREER PROFESSIONALISM

NOMINAL DURATION 12 HOURS

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module, the trainees/ students should be able to

LO 1. Integrate personal objectives with organizational goals

LO 2. Set and meet work priorities

LO 3. Maintain professional growth and development

LO 1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

Student/ trainee must be provided with the following:

LO 2. SET AND MEET WORK PRIORITIES

Student/ trainee must be provided with the following:

LO 3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT

Student/ trainee must be provided with the following:

UNIT OF COMPETENCY PRACTICE OCCUPATIONAL HEALTH AND SAFETY PROCEDURES

MODULE TITLE PRACTICING OCCUPATIONAL HEALTH AND SAFETY PROCEDURES

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identity hazards and risks

LO2. Evaluate hazards and risks

LO3. Control hazards and risks

LO4. Maintain occupational health and safety awareness

1. Workplace hazards and risks are identified and clearly explained.

1. Hazards and risks identification and control

The students/ trainees must be provided with the following:

The students/trainees must be provided with the following

1. Operational health and safety procedure, practices and regulations

UNIT OF COMPETENCY APPLY QUALITY STANDARDS

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO 1. Assess quality of received materials

LO 1. ASSESS QUALITY OF RECEIVED MATERIALS

LO 2. ASSESS OWN WORK

UNIT OF COMPETENCY PERFORM COMPUTER OPERATION