Professional Documents
Culture Documents
6
7.7
Voice Assist Dialing ...........................................................................40
Call log .................................................................................................40
7.8 Service ..................................................................................................40
Safety and use...................................................................... 3
8 Calculator..................................................................... 41
General information ......................................................... 10
9 Settings ......................................................................... 41
1 Getting started ............................................................ 12 9.1 Profiles..................................................................................................41
1.1 Set-up ...................................................................................................12 9.2 Phone settings ....................................................................................43
1.2 Power on your phone ......................................................................14 9.3 Call settings .......................................................................................45
1.3 Power off your phone ......................................................................14 9.4 Network selection ............................................................................47
2 Your mobile.................................................................. 15 9.5 Security ................................................................................................48
2.1 Keys .....................................................................................................15 9.6 Restore default...................................................................................48
2.2 Status bar icons ................................................................................18 9.7 Regulatory & Safety...........................................................................48
3 Making a call ................................................................ 19 10 Making the most of your mobile ............................... 49
3.1 Placing a call ........................................................................................19 11 Latin input mode ......................................................... 50
3.2 Calling your voicemail .....................................................................21
3.3 Receiving a call ...................................................................................23 12 Telephone warranty .................................................... 51
3.4 During a call ......................................................................................24 13 Accessories................................................................... 53
4 Messages ....................................................................... 25 14 Troubleshooting ........................................................... 54
4.1 Write message ...................................................................................25
4.2 Read message .....................................................................................27
4.3 Settings .................................................................................................27
5 Contacts ....................................................................... 28
5.1 Consulting your contacts ................................................................28 This product meets applicable national SAR limits of 2.0 W/
5.2 Adding a contact ................................................................................28 kg. The specific maximum SAR values can be found on page 6
5.3 Delete a contact ................................................................................30 of this user guide.
5.4 Available options................................................................................31
When carrying the product or using it while worn on your
6 FM radio ....................................................................... 32 www.sar-tick.com body, either use an approved accessory such as a holster or
otherwise maintain a distance of 10 mm from the body to
7 Others........................................................................... 35 ensure compliance with RF exposure requirements. Note that
7.1 My files .................................................................................................35 the product may be transmitting even if you are not making
7.2 Alarm ....................................................................................................37 a phone call.
7.3 Calendar ..............................................................................................38
7.4 Voice alarm..........................................................................................38
7.5 SOS .......................................................................................................39
1 2
Safety and use............................. At over 55C the legibility of the phones display may be impaired, though this is temporary and
not serious.
Emergency call numbers may not be reachable on all cellular networks. You should never rely only
on your phone for emergency calls.
We recommend that you read this chapter carefully before using your phone. The manufacturer Do not open, dismantle or attempt to repair your mobile phone yourself.
disclaims any liability for damage, which may result as a consequence of improper use or use Do not drop, throw or bend your mobile phone.
contrary to the instructions contained herein. Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any
injury.
TRAFFIC SAFETY: Do not paint it.
Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk,
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 50).
their mobile when the vehicle is not parked.
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
When driving, do not use your phone and headphone to listen to music or to the radio. Using a
chargers or batteries.
headphone can be dangerous and forbidden in some areas.
Remember to make back-up copies or keep a written record of all important information stored
When switched on, your phone emits electromagnetic waves that can interfere with the vehicles
in your phone.
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
- do not place your phone on top of the dashboard or within an airbag deployment area,
playing video games. These seizures or blackouts may occur even if a person never had a previous
- check with your car dealer or the car manufacturer to make sure that the dashboard is
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
adequately shielded from mobile phone RF energy.
of such occurrences, please consult your doctor before playing video games on your phone or
CONDITIONS OF USE: enabling a flashing-lights feature on your phone.
You are advised to switch off the telephone from time to time to optimise its performance. Parents should monitor their childrens use of video games or other features that incorporate
Switch the phone off before boarding an aircraft. flashing lights on the phones. All persons should discontinue use and consult a doctor if any of
Switch the phone off when you are in health care facilities, except in designated areas. As with many the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
other types of equipment now in regular use, mobile telephones can interfere with other electrical movements, or disorientation. To limit the likelihood of such symptoms, please take the following
or electronic devices, or equipment using radio frequency. safety precautions:
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and - Do not play or use a flashing-lights feature if you are tired or need sleep.
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive - Take a minimum of a 15-minute break hourly.
atmosphere. - Play in a room in which all lights are on.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a - Play at the farthest distance possible from the screen.
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold - If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
it against the ear on the opposite side to the device, if any. before playing again.
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move - If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
the handset away from your ear while using the "hands-free" mode because the amplified volume a doctor.
might cause hearing damage. When you play games on your phone, you may experience occasional discomfort in your hands,
Do not let children use the phone and/or play with the telephone and accessories without arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such
supervision. as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
When replacing the cover please note that your phone may contain substances that could create PROTECT YOUR HEARING
an allergic reaction. To prevent possible hearing damage, do not listen at high volume levels for long periods.
Always handle your phone with care and keep it in a clean and dust-free place. Exercise caution when holding your device near your ear while the loudspeaker is in use.
Do not allow your phone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturers recommended
operating temperature range is -10C to +55C.
3 4
PRIVACY: CHARGERS
Please note that you must respect the laws and regulations in force in your jurisdiction or other Mains powered chargers will operate within the temperature range of: 0C to 40C.
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording The chargers designed for your mobile phone meet with the standard for safety of information
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly technology equipment and office equipment use. They are also compliant to the ecodesign directive
forbidden to take photographs and/or to record the voices of other people or any of their personal 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. jurisdiction may not work in another jurisdiction. They should be used for this purpose only.
It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph of another person; RADIO WAVES:
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
liability which may result from the improper use of the mobile phone. EC (R&TTE) is required of all mobile phone models before they can be put on the market. The
protection of the health and safety for the user and any other person is an essential requirement
BATTERY: of these standards or this directive.
Before removing the battery from your phone, please make sure that the phone is switched off. THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Observe the following precautions for battery use: Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for
- Do not attempt to open the battery (due to the risk of toxic fumes and burns). exposure to radio waves (radio frequency electromagnetic fields) recommended by international
- Do not puncture, disassemble or cause a short-circuit in a battery, guidelines. The guidelines were developed by an independent scientific organization (ICNIRP) and
- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above include a substantial safety margin designed to assure the safety of all persons, regardless of age
60C. and health.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption
use the battery for the purpose for which it was designed. Never use damaged batteries or those Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
not recommended by TCT Mobile Limited and/or its affiliates. Tests for SAR are conducted using standard operating positions with the device transmitting at
This symbol on your telephone, the battery and the accessories means that these its highest certified power level in all tested frequency bands. The highest SAR values under the
phones must be taken to collection points at the end of their life: ICNIRP guidelines for this device model are:
- Municipal waste disposal centres with specific bins for these items of equipment
Maximum SAR for this model and conditions under which it was recorded.
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that Head SAR GSM 900 0.724 W/kg
their components can be reused.
In European Union countries: Body-worn SAR DCS 1800 0.84 W/kg
These collection points are accessible free of charge.
All phones with this sign must be brought to these collection points. During use, the actual SAR values for this device are usually well below the values stated above.
In non European Union jurisdictions: This is because, for purposes of system efficiency and to minimize interference on the network, the
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or operating power of your mobile device is automatically decreased when full power is not needed
your region has suitable recycling and collection facilities; instead they are to be taken to collection for the call. The lower the power output of the device, the lower its SAR value.
points for them to be recycled. Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. exposure guidelines during body-worn operation, the device should be positioned at least this
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. distance away from the body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the indicated distance away
from the body.
5 6
Organizations such as the World Health Organization and the US Food and Drug Administration Regulatory information
have stated that if people are concerned and want to reduce their exposure they could use a
The following approvals and notices apply in specific regions as noted.
hands-free device to keep the phone away from the head and body during phone calls, or reduce
the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your
ear. In such circumstances the device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that whatever product is used is free
of any metal and that it positions the phone at least 10 mm away from the body.
7 8
LICENCES
eZiText and Zi are trademarks of Zi Corporation and/
General information ..................
or its Affiliates. Internet address: www.alcatelonetouch.com
microSD Logo is a trademark. Hot Line Number: see "TCT Mobile Services" leaflet or go to our
Internet site.
Hearing Aid Compatibility Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
Your mobile phone is rated: For Hearing Aid, to assist hearing device
users in finding mobile phones that may be compatible with their hearing On our Internet site, you will find our FAQ (Frequently Asked Questions)
devices. section. You can also contact us by e-mail to ask any questions you may
This device is HAC M3/T4 compatible. Reference ANSI C63.19-2007 have.
For more information please refer to Hearing Aid Compatibility with An electronic version of this user guide is available in English and other
Mobile Phones leaflet or visit our website http://www.alcatelonetouch. languages according to availability on our server:
com
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with 900
and 1800 MHz bands.
9 10
Protection against theft (1)
Disclaimer
There may be certain differences between the user manual description
and the phones operation, depending on the software release of your Installing or removing the battery
telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any,
nor for their potential consequences, which responsibility shall be borne
by the operator exclusively.
Insert and click the battery into place, then close the telephone cover.
Unclip the cover, then remove the battery.
(1)
Contact your network operator to check service availability.
11 12
Inserting or removing the SIM card (1) Be careful not to force the plug into the socket.
You must insert your SIM card to make phone calls. Make sure the battery is correctly inserted before connecting the charger.
The mains socket must be near to the phone and easily accessible (avoid
electric extension cables).
When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
( ).
Place the SIM card with the chip facing downwards and slide it into its To reduce power consumption and energy waste, when battery is
housing. Make sure that it is correctly inserted. To remove the card, press fully charged, disconnect your charger from the plug; reduce the
and slide it out. backlight time, etc.
(1)
Check with your network operator to make sure that your SIM card is 3V or
1.8V compatible.The old 5 Volt cards can no longer be used. Please contact your
operator.
13 14
2 Your mobile ..........................
2.1 Keys
7
9
6
ALCATEL
4
1 2
5
ALCATEL
15 16
From Idle screen: 2.2 Status bar icons (1)
(1)
The icons and illustrations in this guide are provided for informational purposes
only.
17 18
3 Making a call..........................
3.1 Placing a call
Dial the desired number then press the send key to place the call. If
you make a mistake, you may press Right softkey to delete the incorrect If you want to make a call from phonebook, please select "Contacts\
digits.
Options\Call".
Select Contacts from main menu:
ALCATEL
Choose the contact you want to dial, then select Options; finally, select
Call.
(1)
Contact your network operator to check service availability.
21 22
3.3 Receiving a call 3.4 During a call (1)
When you receive an incoming call, press the send key to talk and then During a call, following options are available:
hang up using the key. Handfree (Options\Handfree)
Select "Accept" to pick up the call. HAC (Hearing Aid Compatibility)
You may also adjust sound level by up/down key or side key directly
during a call.
Move the handset away from your ear while using the "H-free"
option because the amplified volume might cause hearing
damage.
Handling two calls
If the icon is displayed, the vibrator is activated and there is no ringtone. Answering a second call (ensure that "Call waiting" is activated, see
If the icon is displayed, the phone neither rings nor vibrates. page 45).
Rejecting a call
(1)
Contact your network operator to check service availability.
23 24
Example: For ALCATEL, press on the following keys:
25 26
4.2 Read message
From the main menu select "Messages\Inbox" to read the text
messages.
5 Contacts ..........................
5.1 Consulting your contacts
4.3 Settings
You can access to this function by selecting "Contacts" from the main
SIM You can set validity period, message type, sent on/
off, etc. menu.
Memory status Show memory used on the phone and SIM card. Searching for a contact
Save sent Save all your sent messages. You can search for a contact by inputting the initial of their name.
messages Subsequent letters may be added to refine the search.
Preferred storage Select default message storage, SIM or phone. Viewing a contact
Alphabet Enables the definition of SMS data coding for Select a name from your contacts to read the contact information.
management management SMS sending.
Making the call
SMS counter Record the number of your sent and received
SMS. Press the send key once the name is selected. If several numbers are
associated with that name and none has been set as a default, first choose
the required number from the list (Mobile), and then press the send key
to make the call.
27 28
First, press the left soft key from main menu to access Contact and Finally, edit the name and numbers and save them.
select Options.
Thirdly, you can choose to add the new contact to phone or SIM card.
29 30
5.4 Available options
From the contact list, you can access the following options:
Add contact Add a contact (name, numbers) in the Contacts.
6 FM radio .........................
Your phone is equipped with a radio (1) with RDS (2) functionality. You can
Call Make a call to the selected contact.
use the application as a traditional radio with saved channels or with
Send SMS Send an SMS to a contact you selected from parallel visual information related to the radio program on the display if
Contacts. you tune to stations that offer Visual Radio service. You can listen to it
Edit Modify the contents of a file: name, etc. while running other applications.
First, to turn on the radio, please select "FM radio" from main menu.
Delete Delete the selected contact.
(1)
The quality of the radio depends on the coverage of the radio station in that
particular area.
(2)
Depending on your network operator and market.
31 32
How to choose the existed channel: How to add a new channel:
a. From the FM radio main screen: Select Options\Channel list\<Empty>\Edit after entering FM Radio,
Scroll up/down key to change the channel. and edit the Channel name and Frequency, then select Save.
b. From the channel list: Finally, to turn off the radio, please select "FM Radio\Options\Turn off".
Available options:
Turn off Turn off the FM radio
Channel list Open the list of saved stations.
Save channel Save the current tuned station to the "Channel list".
Enter Enter the frequency manually.
frequency
Auto search Start auto search and stations will be automatically
saved to "Channel list".
33 34
7.1.2 Memory card
7 Others ............................. You can access all files stored in the Memory card here.
When a Memory card is inserted for the first time, it will be
7.1 My files scanned and the default folders will be created.
You will have access to all files stored in phone or Memory card in My Inserting and removing SD card:
files.
7.1.1 Phone
An entry to access all files in all folders stored in phone.
7.1.1.1 My audios
Choose an audio for an incoming call ringtone, a message alert beep, Firstly, release the microSD card holder. Then insert the microSD card
power on/off ringtone, etc. with the golden contact downward. Finally, turn down the microSD
holder.
7.1.1.2 My images
7.1.3 Managing audios, images and others
You can select an image or a photo as wallpaper, power on/off screen.
According to the item chosen, you can access some of the functions
The images will be displayed in alphabetical order. below:
Delete Delete the audio/image/video selected (not applicable for
embedded items).
7.1.1.3 Received
Set as Imagewallpaper, power on/off image.
This feature stores all received files. Soundringtone, message beep, power on/off.
Rename Rename the audio/image.
Sort Sort the files by name, type, time and size.
Move Move a file from the phone memory to the SD card and
vice-versa.
Copy Copy a file to the phone memory or the SD card.
Details View details of the file.
35 36
7.1.4 Formats and compatibility (1) 7.3 Calendar
Sounds: mp3, aac, midi, wav, amr Once you enter this menu from the "Others", there is a monthly-view
Images: jpg, gif, wbmp, bmp calendar for you to keep track of important meetings, appointments, etc.
Days with events entered will be marked in color.
7.1.5 Memory status
Available options:
Indicates how much space is used and how much is currently free on your
View See todays appointments.
phone and memory card (if any).
View all See all the created appointments.
7.1.5.1 Phone
Add event Create "New voice alarm" or "To do list".
View available memory space.
Your phones memory is shared among several functions: contacts, Jump to date Input the required date and it will be immediately
calendar, messages, images, melodies. highlighted.
Go to today Focus on today's date.
7.1.5.2 Memory card
First day of one Set the first day of the week.
View the memory available on your memory card.
week
You are advised to save large files (like songs) on your memory card.
(1)
Depending on product and market.
37 38
7.5 SOS 7.6 Voice Assist Dialing
When enter in SOS, press "Help" will pop up help information. Switch On/Off to choose if activate the Voice Assist Dialing.
7.5.1 SOS contacts
7.7 Call log
To add an SOS number to your SOS contacts, please select "select
"Others\SOS\SOS contacts\No contact" and press "Edit", then you You can access your call memory by pressing from the idle screen, and you
can edit your SOS numbers (5 numbers can be defined). will see Outgoing call(s), missed call(s) and Answered call(s).
7.5.3 Activated
Press the switch On/Off to activate the default SOS function.
39 40
9.1.1 General
8 Calculator ........................ To modify the sound settings, press "Options\Customize" and you will
see the functions below using the up/down key:
Alert type You may set your phone ringtone to Ring only, Vibrate
Enter a number, select the type of operation to be performed by using
only, Vib. and ring, Vib. then ring, Silence (no sounds
the up or down key, and enter the second number. Then press Equal to
except for alarms, the icon will be displayed).
display the result.
Ring type Set your ring type to Ascending, Beep once, Repeat.
9
Incoming call Select a melody from the list by scrolling up/down key.
Settings ........................... Ringtone Adjust the volume by scrolling up/down key or adjusting
volume side key.
From the main menu, select the menu icon and select the function of Message Select a melody for a new incoming message.
your choice in order to customise your telephone. Keypad Select silence or the type of keybeep.
Power On Select a Power on melody for your phone.
9.1 Profiles
Power Off Select a Power off melody for your phone.
With this menu, you may personalise ringtones for different events and
environments.
9.1.2 Silent
This profile will turn off all ringtones, even notification sounds.
9.1.3 Vibrate
All sounds are replaced by vibrations except for alarms.
41 42
9.1.4 Flight mode 9.2.2 Time and date
Voice calls, Bluetooth and messaging functions are barred. Can be used to Allows you to have settings of local city, date and time, including 12/24h
increase standby duration. format.
You can also set the daylight saving adjustment and activate auto update
9.2 Phone settings if needed.
You may adjust black level with respect to LCD display by using the up/ 9.2.5 Input mode (2)
down key.
Please see chapter "Latin input mode", page 47. In addition to the
Backlight specific characters table for Cyrillic, Chinese, other data input modes are
also available in your telephone. This feature allows you to write short
Allows you to reduce brightness for enhanced battery performance and to messages and add names with special characters to your contacts.
save power during periods of expected inactivity.
(1)
Contact your network operator to check service availability.
(2)
Depending on the language.
43 44
9.3 Call settings (1) Call barring
You can access a number of items with this option: You can activate or deactivate the call barring for outgoing and incoming
calls. The various options are:
My number
Outgoing calls The following configurations are possible:
Type in or modify your telephone number. Your telephone number is
usually written on your SIM card. All calls All outgoing calls are barred.
Billing International Outgoing international calls
You can access different items with this option: calls are barred.
Call cost You can view the last, max or total cost of charged calls, International Outgoing international calls
modify it or reset it and enter the cost of a call in the except home except those to your country
currency of your choice. of subscription are barred.
Duration You can view the total duration of last call, dialled calls,
received calls or reset duration. Incoming calls The following configurations are possible:
Activate/Deactivate the notification of a second incoming call by a beep. Roaming Incoming calls are barred
when you are abroad.
Call forwarding
Cancel all Deactivate all call barring.
You can activate, cancel or verify the status of the call forwarding to
the voicemail or to a specified number. The following configurations are Change barring Change the original barring password for
possible: password activating call barring.
Unconditional: systematic forwarding of all your calls. The icon is
displayed.
Conditional: if your line is busy, if you dont answer or if you are outside
the network range.
(1)
Contact your network operator to check service availability.
45 46
Caller ID 9.5 Security
Set by network or hide, send number.
Activate PIN The SIM card protection code is requested each time
Auto redial the phone is powered on.
Change PIN Change PIN code.
You can activate or deactivate the automatic callback of your party for calls
Change PIN2 A protection code for certain SIM card features
that do not get through the first time.
(Billing/Cost/FDN, etc.) will be requested if you
Noise cancellation attempt to access it, if the code is activated. Select to
update it with a new one (between 4 and 8 digits).
With this feature, others can hear you clearly even when you're in a noisy
Activate It is requested each time the phone is powered on.
environment. We suggest that you keep it on permanently.
password
Change password Change phone password, its initial one is 1234.
9.4 Network selection Fixed dial Allows the phone to be "locked" so that it can
Preferred network List of networks to which you wish to be number only dial certain numbers, or numbers with certain
connected in order of priority. prefixes. To activate this function, PIN2 code is
Select network The choice of network connection is left up to mandatory.
the user.
Search mode Network connection can be switched between 9.6 Restore default
"Manual" and "Auto".
Make the phones settings recover to its default value. End-user data will
not be erased. Enter its default password 1234 to confirm to restore and
reboot.
47 48
10 Making the most of your
mobile ................................
11 Latin input mode ...............
There are two text entry methods that can be used to write messages:
Normal: this mode allows you to type a text by choosing a letter or a
ONE TOUCH Upgrade sequence of characters.
Using ONE TOUCH Upgrade tool you can update your phones software Predictive with the eZi mode: this mode speeds up the writing of your
from your PC. text.
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website Keypad inputting:
(www.alcatelonetouch.com) and install it on your PC. Launch the tool and : Press: Access symbols table
update your phone by following the step by step instructions (refer to the
: Press: Change input methods
User Guide provided together with the tool).
: Press: Enter a space
Your phones software will now have the latest software.
All personal information will be permanently lost following the
update process.
Supported Operating Systems
Windows XP/Vista/Windows 7.
49 50
This warranty shall not apply to defects to your phone and/or accessory
Only use your telephone with ALCATEL ONE TOUCH batteries, and carry out the following checks:
chargers and accessories in your box. My phone is frozen or cannot switch on
Check the battery contacts, remove and reinstall your battery, then turn
your phone on
Check the battery power level, charge for at least 20 minutes
My phone has not responded for several minutes
Restart your phone by pressing and holding the key
Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
Check whether your phone is locked when not in use, and make sure you don't
accidentally turn off your phone when locking it by pressing the power key.
Check the battery charge level
53 54
My phone cannot charge properly Unable to receive incoming calls
Make sure you are using an ALCATEL ONE TOUCH battery and the Make sure your phone is switched on and connected to a network (check
charger from the box for overloaded or unavailable network)
Make sure your battery is inserted properly and clean the battery contact if Check your subscription status with your operator (credit, SIM card valid,
its dirty. It must be inserted before plugging in the charger etc.)
Make sure that your battery is not completely discharged; if the battery Make sure you have not forwarded incoming calls (see page 45)
power is empty for a long time, it may take around 20 minutes to display Make sure that you have not barred certain calls
the battery charger indicator on the screen Make sure that your phone is not in flight mode
Make sure charging is carried out under normal conditions (0C to +40C) The callers name/number does not appear when a call is received
When abroad, check that the voltage input is compatible Check that you have subscribed to this service with your operator
My phone cannot connect to a network or "No service" is displayed Your caller has concealed his/her name or number
Try connecting in another location I cannot find my contacts
Verify the network coverage with your operator Make sure your SIM card is not broken
Check with your operator that your SIM card is valid Make sure your SIM card is inserted properly
Try selecting the available network(s) manually (see page 47) Import all contacts stored in SIM card to phone
Try connecting at a later time if the network is overloaded
The sound quality of the calls is poor
Invalid SIM card You can adjust the volume during a call by pressing the volume key
Make sure the SIM card has been correctly inserted (see page 13) Check the network strength
Make sure the chip on your SIM card is not damaged or scratched Make sure that the receiver, connector or speaker on your phone is clean
Make sure the service of your SIM card is available
I am unable to use the features described in the manual
Unable to make outgoing calls Check with your operator to make sure that your subscription includes this
Make sure you have dialed a valid number and press the send key service
For international calls, check the country and area codes Make sure this feature does not require an ALCATEL ONE TOUCH
Make sure your phone is connected to a network, and the network is not accessory
overloaded or unavailable
When I select a number from my contacts, the number cannot be
Check your subscription status with your operator (credit, SIM card valid,
dialed
etc.)
Make sure that you have correctly recorded the number in your file
Make sure you have not barred outgoing calls (see page 46)
Make sure that you have selected the country prefix when calling a foreign
Make sure that your phone is not in flight mode
country
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I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files or save
the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operators voicemail number is correctly entered in
"Messages\Voicemail"
Try later if the network is busy
The flickering icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of
them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal ALCATEL is a trademark of Alcatel-Lucent
Unblocking Key) and used under license by
How to make your battery last longer TCT Mobile Limited.
Make sure you follow the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact. Wait for
All rights reserved Copyright 2013
at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request TCT Mobile Limited.
English - CJA2740ALAAA
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