1.

Identify the Groupware technologies are being used by following companies for
collaborating online?

Groupware Technology:-
Groupware refers to programs that help people work together collectively while located
remotely from each other. Programs that enable real time collaboration are
called synchronous groupware. Groupware services can include the sharing of calendars,
collective writing, e-mail handling, shared database access, electronic meetings with each
person able to see and display information to others, and other activities. Sometimes called
collaborative software, groupware is an integral component of a field of study known as
Computer-Supported Cooperative Work or CSCW.

Groupware Technologies are being used by following companies

TCS :- Digital software & solution, TCS BaNCS, TCS MasterCraft & TCS technology
product

Syntel India :- Application Lifecycle, Cloud, Data & Insights, Enterprise solution & IT
infrastructure management

Wipro :- Smart devices, Man machine Interface & Software defined Everything
2. Identify latest BI tools used for knowledge management write your
company?

Latest BI tools used for Knowledge Management

TCS: - TCS offers services to integrate our solution with web applications and existing
reporting portals, business intelligence (BI) tools, and advanced analytics packages.

Wipro :- At Wipro, we facilitate BI transformation that empowers your enterprise to

simplify your BI landscape, standardize and set up the right set of governance,
processes and policies with robust migration frameworks, tools and accelerators.

Syntel India :- Banking & financial services, Manufacturing, Retail, Travel &
Hospitality

LG: - Care coordination, EHRs, Point of care Solution & Business office solution.

Infosys: - Infosys offers end-to-end BI and DW services Reporting and Analytics,

Maintenance and Support. Our services cover Business Intelligence road map, data
warehousing implementation, analytics, data mining, data quality and Master Data
Management. Our business result-oriented approach ensures return on information.
Infosys offerings include:
 BI strategy development
BI and DW governance consulting
BI and DW architecture development
Strategic audit
Taxonomy implementation consulting
Migration strategy and planning, cross-platform migration and version upgrades
BI services in a SaaS model
SOA-enabled BI framework
3. Explain the application of data mining in any of the following sector.
Retail
Insurance
telecommunication

DATA MINING: - Data mining is the process of sorting through large data sets to
identify patterns and establish relationships to solve problems through data analysis.
Data mining tools allow enterprises to predict future trends.
Application of Data mining in Retail Industry:-

Data Mining has its great application in Retail Industry because it collects large amount of
data from on sales, customer purchasing history, goods transportation, consumption and
services. It is natural that the quantity of data collected will continue to expand rapidly
because of the increasing ease, availability and popularity of the web.

Data mining in retail industry helps in identifying customer buying patterns and trends that
lead to improved quality of customer service and good customer retention and satisfaction.
Here is the list of examples of data mining in the retail industry

Design and Construction of data warehouses based on the benefits of data mining.

Multidimensional analysis of sales, customers, products, time and region.

Analysis of effectiveness of sales campaigns.

Customer Retention.

Product recommendation and cross-referencing of items.