Professional Documents
Culture Documents
However,
sometimes things go wrong, for reasons that we may not
understand.
Solutions :
Focus on one activity or project at a time.
Be punctual.
Keep to deadlines.
Discussion:
In cultures with direct communication style such as Americans, Australians,
Germans, and Anglo Canadians (and Indians are sometimes direct ), both literal
truthfulness as well as efficiency in communication are highly valued.
Saying "No" or "I don't know" is considered both honest and respectful
Problems are felt to be solved more rapidly if open and frank discussion is
encouraged.
In indirect cultures, on the other hand (Japanese, Chinese, Saudi Arabians, for
example), directly communicating negative information is impolite and crude.
Problems are felt to be solved more productively if they are handled with tact and
discretion.
- Soften your statements and ease into topics gradually. Any kind of adverse
news or opinion should be mitigated. Indirect people generally can hear
"between the lines" very well, so they will understand you loud and clear.
- Likewise, learn to "listen between the lines." Indirect people often couch
important information in softer terms that direct people may miss if they are
not paying close attention. If you are not sure, ask (diplomatically! See below)
for further clarification.