Professional Documents
Culture Documents
Qunh Lin v ton Ban Ting Vit, i c Chu, xin thn cho qu bn.
Trong bi hc hm nay, cc bn s nghe mt cuc phng vn xin vic lm, ni r hn, mt cuc phng vn
xin vic lm theo kiu Ty Phng. Cc bn lm quen vi nhng cu c th c nu ln trong cuc phng
vn, v cc bn cng hc cch ni sao cho ph hp khi tr li nhng cu hi . S thng, nhng cuc
phng vn nh th ko di rt lu. V th, chng ta s khng th b ra mt thi gian di tng t thc tp
v lp li c. Tuy nhin, chng ta s gii thch nhng g xy ra trong cuc phng vn.
By gi, mi cc bn theo di phn u cuc i thoi: anh Bob, ngi np n xin vic, ang chun b gp
b Justine, qun c Khch Sn Plaza.
Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me, Justine.
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk
work before?
Bob: I have work experience in front desk. You have my supervisor's report
there. This will be my first paid position.
Bob: Because it has a great reputation not just for its service, but as a good
place to work.
Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
(Mi anh Bob vo i. Ti l Justine Asker, qun c khch sn. Anh c gi
ti l Justine.)
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
(Mi anh ngi. Trc tin, ti mun hi l anh xin vic g vy?)
2
Justine: I see that you have a diploma in Hospitality. Have you done any front desk
work before?
(Ti bit anh c bng trong ngnh Phc V. Th trc y anh lm vic
quy tip khch bao gi cha?)
Bob: I have work experience in front desk. You have my supervisor's report
there. This will be my first paid position.
(Ti thc tp ti quy tip khch. B c bn bo co ca gim th ti
ri y.y s l ln u tin ti lm vic c lng).
Bob: Because it has a great reputation; not just for its service but as a good
place to work.
(Bi v y l khch sn c ting; khng nhng v cch phc v khch, m
cn l ni lm vic l tng na.)
Trc tin, xin cc bn nghe anh Bob tr li sau khi b Justine t gii thiu. Anh Bob dng kiu ni trnh
trng p li b Justine.
Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
(Mi anh Bob vo i. Ti l Justine Asker, qun c khch sn. Anh c gi
ti l Justine.)
Cc bn cng ng qun rng, trong lc gii thiu cng nh trong sut thi gian phng vn, cc bn cn phi
nhn vo mt ngi i din, km theo n ci trn mi. V khi cn phi bt tay, cc bn hy bt tay cho rn
ri. Mi cc bn nghe v lp li.
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
(Mi anh ngi. Trc tin, ti mun hi l anh xin vic g vy?)
Chc cc bn cng thy l, trong cu hi u tin, b Justine hi xem anh Bob xin lm g. Thot nghe
th dng nh y l mt cu hi tha. Th nhng, bit u lc khch sn ang qung co mt s cng
vic khc nhau th sao. Mt nhn xt khc l, b Justine c l cng bit anh Bob mun xin vic g khi b
c n xin vic lm ca anh. Th nhng, b vn mun hi anh Bob tr li nh b c th kim xem anh
ang ngh g lc by gi. V th, cc bn cn phi bit y tn vic lm hay chc v c qung co. K
tip, b Justine hi xem anh Bob c kinh nghim hay cha. Mi cc bn nghe li nh.
Justine: I see that you have a Diploma in Hospitality. Have you done
any front desk work before?
(Ti bit anh c Vn Bng trong ngnh Phc V. Th trc y anh lm
vic ti quy tip khch bao gi cha?)
Bob: Because it has a great reputation; not just for its service but as a good
place to work.
(Bi v y l khch sn c ting; khng nhng v cch thc phc v
khch, m cn l ni lm vic l tng na.)
Justine: Come in, Bob. I'm Justine Asker, the manager. You can call me Justine.
Justine: Sit down. Firstly, Bob, can I ask which job you are applying for?
Justine: I see that you have a Diploma in Hospitality. Have you done any front desk
work before?
Bob: I have work experience in front desk. You have my supervisor's report
there. This will be my first paid position.
Bob: Because it has a great reputation, not just for its service, but as a good
place to work.
Xin cc bn lng nghe nhng t ng v cm t mi trong khi tip tc theo di cuc i thoi.
Justine: Bob, what strengths do you think you would bring to the job?
(Anh Bob, anh ngh l anh s c nhng u im no c th lm cng
vic ny?)
Bob: Oh, ah. I am patient and I've been told I put clients at ease.
(! D! Ti l ngi c tnh kin nhn, v ngi ta ni vi ti l ti lm cho
khch hng cm thy thoi mi.)
Justine: Yes.
(Phi ri.)
Bob: Well, I understand English much better than I speak it at the moment. But I
study at home and I look forward to learning more on the job.
(D! Hin nay th ti ni ting Anh khng rnh nh ti hiu. Th nhng, ti
ang t hc, v mong s c hc hi thm trong cng vic ny.)
Justine: Excellent.
(Kh lm)
5
Bob: Well, I understand English much better than I speak it at the moment. But I
study at home and I look forward to learning more on the job.
(! Hin nay th ti ni ting Anh khng rnh nh ti hiu. Th nhng, ti
ang t hc, v mong c hc hi thm trong cng vic ny.)
Anh Bob kho lo bin khuyt im thnh u im. Anh cho thy, anh l ngi bit nhn xt v chnh bn
thn mnh. Th nhng, anh li sn sng trau di kin thc tin thn. Mt khuyt im khc thng c
ngi ta nu ra trong cuc phng vn l perfectionism, tnh cu ton. y l mt khuyt im thng c
cao, bi v ai m khng thch cng nhn vin quyt tm lm mi vic u ra .
Cc bn cng nn xem anh Bob hi li b Justine bit chc anh hiu r ca b. Xin cc bn
nghe li nhng cu sau y.
Justine: Yes.
(Phi ri.)
Anh Bob cng c th yu cu b Justine rephrase, tc l hi theo kiu khc. Th nhng, anh khng hi, bi v
anh tin chc anh c kh nng t din gii cu hi y. Anh Bob m u cu hi bng cm t 'Do you
mean..?' ('c phi b mun ni l...?') No chng ta hy thc tp xem sao. Xin cc bn nghe v lp li.
Do you mean?
Do you mean what am I not so good at?
Rephrase.
Could you rephrase that please?
6
Justine: Bob, what strengths do you think you would bring to the job?
Bob: Oh, ah. I am patient and I've been told I put clients at ease.
Justine: Yes.
Justine: Excellent.
Experience
Experience
I have work experience
Reference
Reference
I have a reference.
Experience
Experience
I have work experience
Reference
Reference
I have a reference.
Tha qu bn, Ting Anh Cho Ngnh Du Lch l lot bi do Dch V Gio Dc a Vn Ha Dnh Cho Ngi
Trng Thnh bin son, v y l t chc chuyn ging dy ngn ng uy tn nht nc c.
Mi qu bn n nghe Bi Hc 26 vo k ti, tip tc theo di ti 'Phng Vn Xin Vic Lm'
Cc bn cng ng qun gh thm Website ca i c Chu theo a ch www.bayvut.com , hay m website
ca AMES theo a ch ames.net.au
Xin cc bn nh n tp Bi Hc Ting Anh cho n khi QL gp li cc bn vo k sau, cc bn nh. Xin tm
bit qu bn.