EDC Facilitation Course

OR
someone who helps individual or groups solve
(achieve) a problem (goal)
 Characteristics of a Good Facilitator
Ability to listen
Confidence to deal with conflict
Ability to communicate
Ability to maintain a sense of humor
Ability to deal with complex issues simultaneously
Ability to hear differing point of views
Good arbitration and mediation skills
Ability to create a comfortable and safe environment
 Specific Facilitation Behaviors

Setting ground rules

Acknowledging contributions
Probing
Garnering participation
Reflecting and clarifying
Resolving conflict
 Keys to Effective Facilitation
1. Create a positive learning environment.
2. Develop core competencies in process.
3. Build around the adult learning model.
4. Address different learning styles.
5. Develop core competencies in content.
 high Fields of Facilitation
Interaction between Facilitator & Participant

Moderating
Stimulating

Proposing

Empowering
Telling

Facilitators contribution to content

Facilitation skills
Interaction among participants
Ownership of outcome by participants
Participants level of knowledge
low Energy in the audience
Time available
 Fields of Facilitation
TELLING means transmitting information rapidly

PROPOSING means selling an idea

MODERATING means encouraging productive

conversations

STIMULATING means encouraging a richly creative

environment

EMPOWERING means enabling the group to manage itself

- My Comfort Zone -

Look at the five intervention modes to see where you feel most comfortable, especially under
pressure.
Ask a friend or colleague for feedback.
Then imagine yourself operating, at your best, in an intervention mode that is new for you.
Do the exercise many times until you feel at ease. Start practising in your next meeting.
 Autonomy of a facilitated group

Full

None

Telling Proposing Moderating Stimulating Empowering

 Balancing Advocacy and Inquiry

Advocacy
High
e.g. presenter, e.g. facilitator,
military officer, consultant,
barrister doctor
No dialogue Skillful dialogue
e.g. investigator,
e.g. observer,
journalist,
soldier psychiatrist
No dialogue No dialogue
Low
Low High
METHODS
Brainstorming
Small Group Discussion
Large Group Discussion
Diad-Triad-Octad
Fish Bowl
Plenary Sessions
Simulation VISUALS
Team Building Flipcharts
Case Study LCD Projection
Role Play Videos and Films
Role Reversal Leaflets, Handouts, InfoGraphics
Written Exercises Drawings
Skills Practice Collages
SLEs Grafitti Boards
Energizers Quilts
Poems, Songs, Stories
Mime, Dance, Movements
Drama and Sketches
Observation by Group
 Paradigm Shift for Facilitators

Instead of: Try this:

Thinking about having the Think about having the questions.
answers.
Searching for agreement. Search for input.
Speeding up to get the end. Slowing down to savor the journey.
Focus on individual thinking. Benefit from collective thinking.
Support the urge to Engage and collaborate.
compete.
Expecting perfection. Embrace uncertainty and trust the
process.
 Dealing with dysfunctional behavior

- Late comers
- Mobile phones abusers
- Side talks
- Pax having an argument
- Oysters
- Clowns
- Dinosaurs
- Doodlers