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Toward a Theory of Career Motivation

Author(s): Manuel London


Source: The Academy of Management Review, Vol. 8, No. 4 (Oct., 1983), pp. 620-630
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/258263
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PAcademy of Management Review, 1983, Vol. 8, iNo. 4, 620-630.

Toward a Theory of Career Motivation1


MANUEL LONDON
American Telephone and Telegraph Company

Career motivation is viewed as a multidimensional construct. Components


consist of individual characteristics (career identity, career insight, and career
resilience domains) and corresponding career decisions and behaviors. Rela-
tionships among these components and relevant situational conditions are
proposed in a model based on prospective and retrospective rationality.

The term motivation often is used to explain deci- ditions. Several authors have pointed to the need for
sions and behaviors that cannot be explained by abil- theoretical models linking these variables over time
ity alone. Motivation is concerned with the direction, (Brousseau, 1983; Dubin, 1976; Raynor, 1978).
arousal, amplitude, and persistence of an individual's Toward this end, this paper begins to develop a
behavior (Campbell & Pritchard, 1976). Work theory of career motivation by outlining an in-
motivation is a construct that generally refers to tegrative, holistic framework for understanding
motivation to do one's current job. The term man- psychological and organizational career-related
agerial motivation refers to the desire to engage in variables and processes.
and meet managerial role requirements (e.g., exert-
ing leadership, conducting routine administrative ac- Career Motivation Components
tivities) (Miner, 1977). These constructs are limited
in scope, however, in that they do not reflect the Career motivation is conceptualized here as a
many individual characteristics and associated deci- multidimensional construct internal to the individual,
sions and behaviors relevant to one's career. The term influenced by the situation, and reflected in the in-
career motivation encompasses the terms work dividual's decisions and behaviors. The variables rele-
motivation and managerial motivation and goes fur- vant to career niotivation form a set of dimensions
ther to include motivation associated with a wide clustered a priori into domains. The dimensions are
range of career decisions and behaviors. These in- neither independent nor necessarily exhaustive of all
clude searching for and accepting a job, deciding to possible important constructs. Each domain is not
stay with an organization, revising one's career plans, intended to be a sum of its dimensions. The dimen-
seeking training and new job experiences, and set- sions support and extend the meaning of the domain
ting and trying to accomplish career goals. Career and are likely to vary in importance to the domain.
motivation is defined as the set of individual Each individual characteristic associated with career
characteristics and associated career decisions and motivation corresponds to a situational characteristic
behaviors that reflect the person's career identity, in- and a career decision or behavior.
sight into factors affecting his or her career, and
Individual Characteristics
resilience in the face of unfavorable career
conditions. The individual characteristic dimensions are needs,
Career motivation should be understood in terms interests, and personality variables potentially rele-
of the relationships among individual characteristics, vant to a person's career. These dimensions are clus-
career decisions and behaviors, and situational con- tered into three domains: career identity, career in-
'Douglas W. Bray contributed immeasurably to the identifica- sight, and career resilience. The dimensions compris-
tion, organization, and definition of the individual characteristicing these domains were derived from work on per-
dimensions and domains. Joseph Fischer contributed to the
sonality and individual assessments (Bray, 1982;
development of the situational characteristics and career decisions
and behaviors. Both made valuable comments on earlier drafts Bray, Campbell, & Grant, 1974; Murray, 1938).
of the manuscript. Career identity reflects the direction of career motiva-

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tion; career insight and resilience reflect the arousal, rather that he or she will be able to cope more effec-
strength, and persistence of career motivation. Some tively with a negative work situation.
of the dimensions (e.g., need advancement and com- The dimensions under career resilience fall into
mitment to managerial work) are most applicable to three subdomains. One is self-efficacy, which in-
managers in hierarchical organizations. Additional cludes the dimensions of self-esteem, need autonomy,
dimensions may have to be developed for studying adaptability, internal control, need achievement, in-
career motivation in other contexts. Many of the itiative, need creativity, inner work standards, and
dimensions, however, are very general (e.g., self- development orientation. Another subdomain is risk
esteem, risk taking tendency, adaptability, self- taking, including risk taking tendency, fear of failure,
objectivity) and are applicable to many types of oc- need security, and tolerance of uncertainty and am-
cupations as well as to other areas of life. Each of biguity. The third subdomain is dependency. This in-
the three domains and their dimensions are described cludes career dependency, need for superior ap-
below: proval, and need for peer approval. It also includes
Career Identity. This is how central one's career competitiveness, which should be negatively related
is to one's identity. Career identity consists of two to the other dependency dimensions. Individuals will
subdomains: work involvement and desire for up- be more resilient the higher they are on the self-
ward mobility. Work involvement dimensions, which efficacy and risk taking dimensions and the lower
should be positively related to career identity, include they are on the dependency dimensions. Those low
job involvement, professional orientation, commit- on career resilience are likely to be motivated to avoid
ment to managerial work, and identification with the risk, be dependent on others, seek structure, and
organization. Also, individuals who are high on avoid situations in which organizational outcomes de-
career identity are likely to find career satisfaction pend on their behavior. Those high on career
to be more important than satisfaction from other resilience are likely to do the reverse-take risks, be
areas of life (primacy of work). independent of others, create their own structure, and
The upward mobility subdomain includes the needs thrive on situations in which outcomes are contingent
for advancement, recognition, dominance, and on their behavior.
money. It also includes ability to delay gratification, Thus, career motivation is not a unidimensional
which should be negatively related to desire for up- construct but a set of variables, whose dimensions
ward mobility. do not necessarily encompass all relevant individual
Career Insight. This is the extent to which the per- characteristics; nor are the dimensions meant to be
son has realistic perceptions of him or herself and orthogonal. Furthermore, the grouping of dimen-
the organization and rclates these perceptions to sions into domains is theoretical at this point.
career goals. Goal flexibility and need change should Research will be necessary to refine and extend the
be inversely related to career insight. Other relevant dimensions, derive more coherent domains, and con-
dimensions (goal clarity, path goal clarity, social sider interactions among the dimensions. Table 1 lists
perceptiveness, self-objectivity, realism of expecta- and defines the individual characteristic dimensions
tions, career decision making, and future time orien- and domains and should serve as a resource for iden-
tation) should be positively related to career insight. tifying relevant variables for psychological research
Career Resilience. This is a person's resistance to on careers and for suggesting how a given variable
career disruption in a less than optimal environment. fits into a vector of related variables.
To understand the meaning of career resilience more
Situational Variables
clearly, it should help to have a conception of its
opposite-career vulnerability. This is the extent of Many elements of a person's work environment are
psychological fragility (e.g., becoming upset and likely to be important to career motivation. These
finding it difficult to function) when confronted by include staffing policies and procedures, leadership
less than optimal career conditions (e.g., barriers to style, job design, group cohesiveness, career develop-
career goals, uncertainty, poor relationships with co- ment programs, and the compensation system, to
workers). Being high on career resilience (low on name a few. (For the sake of parsimony, situational
career vulnerability) does not mean that the person variables applying only to the work organization are
is insensitive to such environmental conditions, but presented. They could be extended to include non-

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Table
Career Motivation
Individual Characteristics Situational Characteristicsb Career Decisions and Behaviorsb

Domain I: Career identity-how cen- Career identity press-work elements, such as Career identification-establishing career
tral one's career is to one's iden- importance of one's job, contribute to plans, giving up something of value for
tity self-image one's career, etc.
Work involvement subdomain: Encouragement of involvement subdomain: Work involvement subdomain:
Job involvement-interest in and sat- Job challenge-the job's skill variety, auton- Demonstrating job involvement-working
isfaction from one's current job omy, significance, etc. long hours; recommending the work to
others
Professional orientation-identifica- Encouragement of professionalism-support Professional behavior-enhancing one's pres-
tion with an area of specialization for involvement in professional activities, tige in the profession, describing oneself as
others in organization are professionally a professional rather than as an employee
oriented, etc. of the organization
Commitment to managerial worka- Importance of managing-emphasis on mana- Managerial striving-using and improving
preference for managerial work gerial roles (e.g., status and level of respon- managerial skills; setting career goals aimed
compared to other types of work sibility) at managerial positions
Identification with the organiza- Press for organizational commitment-value Demonstrating organizational commitment-
tion-how central the organization of inducements (e.g., salary, pension) for staying with the organization; investing in
is to one's identity individual contributions (e.g., good perfor- it; describing oneself as an employee of the
mance, staying with the organization) organization
Primacy of worka-satisfaction de- Work priority-intrinsic value of job and ca- Showing devotion to work-sacrificing non-
rived from one's career compared reer compared to nonwork activities work activities and responsibilities for work
to other areas of life (e.g., relocating one's family, working over-
time)

Desire for upward mobility sub- Opportunities and rewards subdomain: Desire for upward mobility subdomain:
domain:

Need advancementa-need to be pro-


Advancement opportunities-the value of, and Striving for advancement-furthering ad-
moted opportunities for, advancement vancement possibilities (e.g., establishing a
career path, requesting to be considered for
promotion)
Need recognition-need to be appre- Potential for recognition-opportunities for Seeking recognition-attracting attention (e.g.,
ciatively acknowledged recognition (e.g., through regular appraisal volunteering for important assignments,
feedback, visible work) communicating work results to higher man-
agement)
Need doninance-need to lead and Leadership opportunities-opportunities to as- Trying to lead-requesting and assuming lead-
direct sume leadership roles ership roles
Financial motivation-need to make Potential for monetary gain-value of, and Striving for money-requesting a raise, chang-
money opportunities for, financial rewards ing jobs for a higher paying position, etc.
Ability to delay gratificationa-will- Advancement controls-time and experience Accepting slow progress-not taking action to
ingness to wait for promotion and requirements for promotion, salary in- increase one's progress even when others
other career rewards (negatively creases, leadership opportunities, etc. are progressing faster
related to desire for upward
mobility)

Domain II: Career insight-realistic Support for career development-career infor- Career planning-seeking career information
perceptions of oneself and the or- mation and guidance and performance feedback; setting career
ganiz4tion and relating this to ca- goals
reer goals
Goal clarity-clarity of career goals Structure for goal setting-existence of career Establishing career goals-identifying specific
alternatives, procedures, and assistance for career goals and making them concrete
setting career goals (e.g., putting them in writing)
Path goal clarity-clarity of means Path goal structure-existence of standard ca- Establishing a career path-identifying how
of achieving career goals reer paths; help in establishing a career goals can be achieved and working toward
path; extent career paths are realized them
Goalflexibilitya_willingness to mod- Organizational flexibility-requirements and Changing goals-changing goals in response
ify or alter career goals (negatively procedures for establishing and changing to changes in interests, circumstances, and
related to career insight) career goals; variety of alternatives influences
Need change-interest in new and Opportunity for change-amount of change in Making changes-initiating change; expressing
different career experiences (nega- the organization, opportunities for volun- enthusiasm for new experiences and bore-
tively related to career insight) tary change, and assistance in adapting to dom with old experiences
change
Social perceptiveness-sensitivity to Visibility of organizational processes-organi-Responsiveness to social conditions-altering
organizational and interpersonal zational processes (e.g., appraisals, person- behavior to fit the situation; seeking infor-
factors affecting career progress nel decisions) are explicit, observable, and mation and personal contacts to take ad-
veridical vantage of organizational processes

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1
Variables
Individual Characteristics Situational Characteristicsb Career Decisions and Behaviorsb

Self-objectivitya--having an accurate Feedback processes-fairness and accuracy of Self-monitoring-keeping track of one's per-
view of one's strengths, weak- performance and potential appraisal and formance, trying to strengthen weaknesses
nesses, and motives review that can be developed, and seeking assign-
ments that use one's strengths
Realism of expectationsa-Realism Realistic job information-completeness and Formning and expressing realistic expecta-
of expectations about career out- accuracy of information about career op- tions-seeking information; comparing
comes (e.g., advancement, salary) portunities one's expectations to others
Career decision making-Tendency Favorability of decision context-existence of Decision making behavior-seeking and eval-
to be thorough and decisive in de- alternatives and information about them; uating alternatives and information; not
cision making time available for making decisions; revok- waivering once alternatives are evaluated or
ability of decisions regretting decisions after they are made
Future time orientation-tendency to Organization's emnphasis on long-term-re- Instrumental behavior-working harder on
anticipate the future and work quirements for long term planning; changes projects that will affect one's career than
toward future goals expected in the future; rewards for long on routine tasks; planning for the future
term accomplishments and acting on those plans

Domain III: Career resilience-the Organizational strength and support-the clar- Increasing individual effectiveness-demon-
person's resistance to career dis- ity, harmony, and certainty of organiza- strating initiative, purposive action, and
ruption in a less than optimal en- tional processes and procedures. Other fac- high performance. The opposite is decreas-
vironment. The opposite is career tors include openness of communication, in- ing individual effectiveness-demonstrating
vulnerability-extent of psycholog- tegrity, stability, growth, and other indexes withdrawal, anxiety, and confusion (e.g.,
ical fragility (e.g., becomes upset of organizational effectiveness. The oppo- absenteeism, task avoidance, physical
and finds it difficult to function) site is organizational stress-the degree of and/or psychological symptoms of stress,
when confronted by less than opti- ambiguity, conflict, and uncertainty within low performance).
mal career conditions. the organization.
Self-efficacy subdomain: Encouragement of individual contribution and Self-efficacy subdomain:
personal growth subdomain:
Self-esteem-the extent to which the Positive rein forcement-positive reinforcement Showing belief in oneself-requesting difficult
person has a positive self-image and constructive feedback are given to em- assignments; expressing one's ideas; con-
ployees structively dealing with criticism

Need autonomy-need to be inde- Encouragemtient of atutonomy-assignments are Striving for autonomy-choosing to work
pendent (also relevant to depen- given to individuals not groups; individuals alone; taking independent action; not ask-
dency subdomain) are encouraged to work alone; individual ing for assistance
accomplishment is rewarded
Adaptability-acceptance of and ad- Organizatiornal change-frequency and extent Demonstrating adaptability-changing behav-
justment to job and organizational of chlanges in task assignments, job struc- iors to meet changing demands; readily
changes tures, reporting relationships, work loca- learning new procedures, rules, technology,
tions, policies, and regulations; assistance etc.
given by organization in adapting to change
Internal control-belief that one can Amount of individual control-how much dis- Taking control-working hard to obtain
influence career outcomes (e.g., cretion the individual has in determining valued outcomes; requesting assignments,
promotional opportunities, job as- work methods and work outcomes promotions, and raises
signments)
Need achievement-need to do diffi- Opportutnity for achievement-difficulty and Striving to achieve-working hard on difficult
cult jobs well (apart from trying importance of one's job; timie span for goal tasks and seeking knowledge of the results;
to advance) accomplishment requesting projects that use one's skills and
expertise

Initiative-need to take action to en- Opportunity for input-the extent to which Taking action for self-benefit-letting career
hance one's career employees' ideas are listened to and acted goals be known, requesting desired assign-
on; formal programs for input (e.g., MBO) ments, making the outcomes of one's work
known to higher management

Need creativity-need to create new Support for creativity-rewards are given for Creative behavior-searching for and offering
methods, products, procedures, creative ideas and solutions; change is fre- innovative ideas and new procedures; apply-
etc. quent and there are few standard proce- ing a wide range of resources to one's job
dures and routine tasks
Inner work standardsa-desire to do Demands for quality-incentives for high Quality of work-attending to details; taking
a good job even when something quality work; explicitness of performance time to do the best job possible
less will do standards

Development orientationa-desire to Support for development-tuition aid; in- Seeking development-taking courses, keeping
expand one's skill or knowledge house training programs; rewards for devel- up with developments in one's field; im-
opment proving one's skills

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Table 1
Career Motivation Variables, continued
Individual Characteristics Situational Characteristicsb Career Decisions and Behaviorsb

Risk taking subdomain: Risk taking potential subdomain: Risk taking subdomain:
Risk taking tendency-tendency to Opportunity for and value of risk taking- Taking risks-suggesting ideas contrary to
risk something of value (e.g., how positively risk is viewed (aside from those of others; taking a job with high re-
money, one's job, self-esteem) to the outcome); the opposite is emphasis wards but little security; assuming responsi-
gain something of value placed on stability and not "rocking the bility for one's behavior
boat."
Fear of failure-fear of not living up Consequences of failure-visibility of failure; Response to failure (or potential failure)-
to one's expectations or those of a failure can be the "kiss of death" for ad- withdrawing from difficult situations; work-
others (negatively related to risk vancement, bad reputations spread quickly ing in groups to avoid individual ac-
taking) and die slowly. countability
Need securitya-value of secure em- Job security-the organization's reputation as Seeking security-keeping a secure job even
ployment (negatively related to a long term employer; availability of jobs in though advancement possibilities and salary
risk taking) the labor market may be better elsewhere
Tolerance of uncertainty and ambi- Organizational uncertainty and ambiguity- Seeking structure-setting schedules; organiz-
guitya-the degree to which one's clarity, structure, and stability of work ing work loads; acting without direction
work performance stands up under goals, methods, reporting relationships, pol-
uncertain or unstructured situa- icies, etc.; predictability of work outcomes
tions
Dependency subdomain (negatively Interpersonal concern and cohesiveness sub- Dependency subdomain:
related to career resilience): domain:
Competitiveness-need to compete Competitive situations-employees are com- Competing-taking jobs or assignments for
with one's peers (negatively related pared to each other for purposes of evalua- which rewards are based on competition;
to dependency) tion and reward trying to advance faster and farther than
one's peers
Career dependency-expecting the Paternalism-supervisors act as mentors or Waiting for career direction-waiting for in-
organization or supervisors to sponsors to selected subordinates, make formation about career development; ex-
guide one's career plans for and decisions about subordinates' pressing the belief that the organization has
careers, and are held responsible for subor- a career plan for each individual
dinates' career development.
Need supervisor approvala-emo- Supervisor's consideration and control-super- Deferent behavior-trying to impress one's su-
tional dependency on authority visor develops friendships with selected sub- pervisor; being influenced by the supervisor
figures ordinates and gives them more attention (e.g., expressing the same opinions)
and latitude than others; sets goals and
standards; monitors work
Need for peer approvala-emotional Group cohesiveness-co-workers develop Relying on others-seeking task assistance
dependency on co-workers friendly relationships and depend on each from co-workers; being socially involved
other for task accomplishment with them: being influenced by them

'Based on management assessment center dimensions (Bray, 1982; Bray et al., 1974).
bRelationships to the individual characteristic in the row are hvyothesized to be nositive.
work variables.) a continuum that may vary from low to high at dif-
Table 1 links the individual characteristic dimen- ferent times.
sions of career motivation to situational character-
istics. For example, career identity should be associ- Career Decisions and Behaviors
ated with the extent to which work attributes, such Career decisions and behaviors include generating
as the importance of one's job to the organization, alternative courses of action, seeking information
contribute to one's self-image (career identity press). about them, evaluating the information, setting
Career insight should be related to the amount of goals, making decisions to behave in various ways,
career information and guidance supplied by the and carrying out the decisions. The processes of set-
organization (support for career development). ting career goals and making career decisions are
Career resilience should be associated with variables cognitive but are manifest in observable actions.
reflecting the organization's strength and support. Career decisions and behaviors may be linked to
Conversely, career vulnerability should be associated the individual and situational characteristics. This
with the degree of ambiguity, conflict, and uncertain- idea is captured in Table 1 in a set of behavioral
ty in the organization (organizational stress). Each dimensions. For instance, career identity should be
of the situational characteristics should be viewed as related to giving up something of value for one's
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career (demonstrating career identification). Career Expectancy theory of work motivation provides an
insight should be related to seeking career informa- example of prospective rationality assumptions. The
tion and setting career goals (career planning). Career theory focuses on cognitions or expectancies of vari-
vulnerability should be associated with increased ous outcomes and the extent to which the outcomes
absenteeism, task avoidance, and symptoms of stress are valued by the individual (Vroom, 1964). The
(decreasing effectiveness). assumption is that people cognitively combine infor-
Although each dimension outlined in Table 1 is mation to determine maximally beneficial alternatives
conceptually distinct, overlap among the dimensions and then direct their behavior in a way most likely
is likely. For instance, career planning is relevant to to derive those alternatives (Staw, 1981). (See Naylor,
several behavioral dimensions. Pritchard, & Ilgen, 1981, for a recent elaboration of
this approach.)
A Career Motivation Model Content theories of motivation focus on the needs,
interests, and values people try to achieve (Campbell,
One way to view career motivation is that it af- Dunnette, Lawler, & Weick, 1970). These theories,
fects what will happen, or what a person hopes will exemplified by the work of Murray (1938), Maslow
happen, in the future. Career decisions and behaviors (1954), and Herzberg (1966), also assume prospec-
are guided by the outcomes that are desired and one's tive rationality in that they specify what an individual
expectations for attaining them. This is known as will try to achieve in the future.
prospective rationality (O'Reilly & Caldwell, 1981).
Retrospective Rationality
Another view, compatible with the first, is that career
decisions, behaviors, and situational conditions af- This process begins with the idea that people spend
fect how one interprets the environment and one's much more time with the consequences of their ac-
psychological state. This is known as retrospective tions and decisions than they spend contemplating
rationality (Salancik & Pfeffer, 1978). Although future behaviors and beliefs (Salancik & Pfeffer,
some individual characteristics may be quite stable, 1978). Individual characteristics, such as one's needs
evolving during one's early life and supported by fair- and one's self-concept, are cognitions that make
ly consistent situational conditions, other dimensions sense out of past actions in a social environment
are more sensitive to the environment. The level and (Pfeffer, 1980). The more ambiguous the environ-
importance of an individual characteristic to career ment, the more the worker will rely on social com-
decisions and behaviors will depend on the salience parisons and past behavior to assess it. Individual
of different situational variables and their stability characteristics are affected by the salience and
over time. The processes of prospective and retro- relevance of information and by the general need to
spective rationality provide a basis for understanding develop socially acceptable and legitimate rationaliza-
the relationships among individual, situational, and tions for actions.
behavioral variables associated with career motiva- Salancik and Pfeffer (1978) outlined three bases
tion. These are general processes that may apply to for retrospective rationality. One is social, another
other facets of life in addition to careers. is environmental, and the third is behavioral. The
social basis occurs when the job is so complex that
Prospective Rationality
the individual is uncertain how to react to it. Know-
This approach holds that choice processes are ing how others evaluate the job suggests to the em-
"based on a search for and use of information that ployee how he or she should react. Also, people are
allows the decision maker to form rational expecta- likely to agree with their co-workers so that they fit
tions about how good or bad the alternatives are like- into the work environment. Moreover, people are in-
ly to be" (O'Reilly & Caldwell, 1981, p. 598). Inferior fluenced by what others say about them and by the
information, misperceptions, or inaccurate interpre- advice given to them.
tation of information may result in poor decisions Individuals cognitively evaluate facets of the job
and/or inappropriate or dysfunctional behaviors. environment. Objective characteristics of the
Prospective rationality assumes that objective dif- organization affect the individual's perceptions of
ferences in organizations, jobs, and individuals ac- these characteristics. Judgments are a function of the
count for variations in career decisions and positive and negative information a person has about
behaviors. the job.

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Past behavior can be a determinant of individual Figure 1
needs states. It can serve as a source of information
An Interactive Model
for constructing attitude statements (Bem, 1972).
of Career Motivation Components
Also, it may influence future behavior in that in-
dividuals attempt to behave in ways that are consis-
",Situational
tent with the past, giving little thought to what might 66 < = Characteristics
happen in the future (Staw, 1981). Retrospective ra-
tionality may be based partially on the need to justify _ ~ 5
one's behavior and the desire to appear competent Individual -.~ 3
Characteristics 2
in previous as opposed to future actions. There is ~~~<~~~4
considerable evidence that individuals try to max-
imize consistency between their behavior and their Decisions
self-image (Baumeister, 1982). Moreover, they and
Behaviors
behave in ways that construct (create, maintain, and
Prospective rationality processes
modify) their public self congruent to their ideal self Retrospective rationality processes
and behave in ways that please the observer.
Retrospective rationality processes can serve as the portance. Rather, the model represents continuous
basis for prospective rationality directed toward processes of direct and indirect relationships.
future actions. Cognitive social learning results in Linkages 1, 2, and 3 describe prospective rational-
establishment of perceived self-competencies, expec- ity processes. Linkage 1 refers to the direct effects
tancies, values, ways of encoding the environment, of individual characteristics on decisions and be-
and self-regulatory mechanisms (Mischel, 1973). haviors, as when a person behaves in a certain way
These, in turn, operate cognitively through different almost regardless of the situation. For example, risk
decision making heuristics to affect future actions. taking tendency will lead to choosing career alter-
Deci (1980) provides a similar formulation by argu- natives with higher values and lower probabilities of
ing that individuals' perceptions, or cognitive evalua- occurrence.
tions, of the environment develop from their experi- Proposition 1. Individual characteristics associated
ences. These perceptions and evaluations shape be- with career motivation will have a greater direct ef-
fect on career decisions and behaviors the more the
havioral choices. Thus, both retrospective and pro-
individual characteristics are stable and integrated into
spective rationality processes may affect career deci-
the individual's self-concept. This is evident when a
sions and behaviors (Staw, 1981). decision or behavior fits into a pattern of decisions
and behaviors typical of the individual.
An Integrative Model
Linkage 2 represents the direct impact of the situa-
Figure 1 diagrams the proposed relationships tion on career decisions and behaviors. These are
among situational characteristics, individual charac- cases in which the situation restricts or in other ways
teristics, and career decisions and behaviors. The determines individual actions. For instance, an or-
model emphasizes that career motivation is a multi- ganization may require that a new manager attend
dimensional, dynamic process-not a unidimensional a set of training programs or enroll in a graduate
construct. The specific variables involved and their degree program. As another example, the more co-
strength vary over time and for different individuals hesive the work group, the more likely social in-
in different situations. Individual characteristics are fluence processes will affect career decisions and
not necessarily stable traits in all environmental con- behaviors.
texts. Some are stable for a long time, others are ac- Proposition 2. Situational characteristics will have
tivated and become strong for a short period, and a greater effect on career decisions and behaviors the
still others have little effect or never fully evolve. The more the situational characteristics control or limit
possible decisions and behaviors, define what deci-
nature of the interactions in the model also varies.
sions and behaviors are socially acceptable, and re-
Different types of interactions arise at different times quire justifying one's decisions and behaviors to
depending on the variables involved and their others.
strength. The numbers in the diagram referring to Linkage 3 represents the interactions that may oc-
the linkages do not imply order of occurrence or im- cur between the individual and the situation as they

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affect career decisions and behaviors. The nature of she may become more resilient if the supervisor main-
the interactions that emerge will depend on the vari- tains this style of management.
ables involved. Different theoretical approaches posit Proposition 3. Career decisions and behaviors will
different independent and intervening variables. (For be more effective (e.g., have more positive outcomes
for the individual and the organization) the greater
example, McClelland's, 1971, need achievement
the congruence between the individual and the situa-
theory holds that individuals with high need achieve- tional characteristics.
ment will choose moderately difficult tasks, whereas The notion of individual/situational congruence
those with low need achievement will choose very must be viewed broadly, taking into account sets of
easy or very difficult tasks.) Each individual charac- individual characteristics and sets of situational
teristic dimension associated with career motivation characteristics. For example, the individual's inter-
may interact with its corresponding situational nal control may not moderate the relationship be-
characteristic to affect career decisions and be- tween the amount of individual control available and
haviors. (Corresponding variables are those in each the extent to which the person takes control if the
row of Table 1.) In general, the strength of a main individual's need achievement and need autonomy
effect or interaction will depend on the strength of are low. Also, the effectiveness of a particular career
the independent variables (their stability, favorability, decision or behavior will depend on a number of fac-
recency of occurrence, etc.). For instance, if the sit- tors, including the individual's ability and the con-
uation is such that the individual has discretion in ditions in the organization. A person with low abil-
determining work assignments, those high on the ity who tries to take control over his or her career
individual characteristic of internal control (the belief outcomes may not do so effectively. An individual
that one can influence career outcomes) are more who establishes specific career goals and puts them
likely to try to control their assignments than are in writing may be wasting his or her time if the orga-
those low on internal control. When there is little nization is in a state of flux.
discretion in determining work assignments, internal Linkages 4, 5, and 6 describe retrospective ra-
control is not as likely to affect the individual's tionality processes. Linkage 4 deals with how past
behavior. decisions and behaviors affect individual character-
The congruence or match between the individual istics. The tendency to maintain consistency between
and the situation is likely to affect what career deci- one's behavior and self-concept underlies this link-
sions and behaviors will occur and their potential age. For example, establishing plans for one's career
value to the individual and the organization. For ex- is likely to enhance career identity as long as the plans
ample, consider an organizational environment low are likely to be put into effect. As another example,
in encouragement of autonomy, discretion over turning down a lucrative job offer is likely to enhance
career outcomes, opportunities for achievement, loyalty to one's present employer unless the decision
feedback on performance, and positive reinforcement can be changed easily or attributed to factors beyond
for good performance. The resilient individual is like- the individual's control.
ly to tolerate the situation for a while and, if it does Proposition 4. Past career decisions and behaviors
will have a greater effect on the individual character-
not improve, look for better alternatives elsewhere.
istics associated with career motivation the more the
This may be negative for the organization if the in- decisions and behaviors have positive or negative con-
dividual is a valued employee. Alternatively, the in- sequences and the longer these consequences last.
dividual may cease striving for autonomy, taking Linkage 5 deals with how the current situation af-
control, striving to achieve, and showing belief in fects individual characteristics. For instance, receiv-
himself or herself. This could lead to negative out- ing positive feedback for performance should lead
comes for the employee and the organization. As to higher self-esteem and a greater sense of internal
another example, consider the case of a vulnerable control, particularly when the task is such that the
employee assigned to a supervisor who provides en- individual has control over the outcome. Increasing
couragement of autonomy, discretion over career job challenge (e.g., by increasing the job's skill vari-
outcomes, opportunities for achievement, perfor- ety, task identity, feedback, autonomy, and signifi-
mance feedback, and positive reinforcement. The cance) should positively affect job involvement unless
subordinate is unlikely, at least initially, to be effec- such changes in task design are viewed as increased
tive in this environment. Perhaps over time, he or demands.

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Proposition 5. Situational characteristics will have However, this may appear from analyses over time
a greater effect on the individual characteristics as a sequence of the effects of the situation on
associated with career motivation the more the situa-
behavior and the effects of behavior on the in-
tional characteristics are viewed as positive or nega-
tive, the more recently they occurred, and the more dividual's psychological state. Another possibility is
they control possible career decisions and behaviors. that the situation may moderate relationships be-
Linkage 6 is the process of interpreting the situa- tween individual characteristics and career decisions
tion. A high self-esteem individual would be likely and behaviors, as when effective leadership behavior
to attribute a lower-than-expected pay raise to exter- does not result in the feeling of internal control and
nal factors, such as the economy, if another justifica- need dominance unless a formal statement detailing
tion is not provided by the supervisor. A low self- reporting relationships and responsibilities has been
esteem individual would be likely to attribute a lower- issued by the organization. However, this may ap-
than-expected raise to his or her own performance. pear as a strong relationship between the situation
To do otherwise in either case would be inconsistent and the individual characateristics and a weak rela-
with the individual's self-concept. However, if the tionship between the behavior and the individual
pay raise is explained (e.g., everyone received the characteristics, particularly if the behavior has been
same percentage, or the individual's performance was ongoing and the situational characteristic justifying
lower than it should have been), then the causal at- the behavior is of recent occurrence.
tribution may not be affected by the individual's self- Recognizing the complexity of the model, a man-
esteem. ageable approach to testing the propositions would
Proposition 6. Individual characteristics associated be to investigate the linkages by studying sets of
with career motivation will affect how the situation dimensions. The model cannot be tested in one study,
is perceived the more the situation initially is am-
nor can it be tested by measuring a few variables. It
biguous, uncertain, and/or cognitively inconsistent.
requries an organismic, in-depth longitudinal pro-
The propositions and associated linkages provide
gram of research. This should involve three types of
a framework for investigating and understanding
assessment: one focusing on the individual charac-
career motivation and for generating more specific
teristics, another on the situation, and a third on the
hypotheses about the effects of the components of
career decisions and behaviors. An assessment center
the model. Changes in the variables and their effects
is one way to measure the individual characteristic
may be observed over time. It should be recognized
dimensions. Techniques for assessing the situational
that the proposed relationships do not occur in isola-
characteristics and career decisions and behaviors in-
tion from one another or in a fixed sequence. Also,
clude interviews, observations, ratings, diaries, and
Figure 1 is a simplified version of the relationships
network analysis. (See Lawler, Nadler, & Cammann,
because the individual, situational, and behavioral
1980, for a review of such methods.) The assessments
components of the model are vectors of interrelated
should be repeated over time to test causal relation-
dimensions.
ships among the components.
The propositions express the primary linkages
among the components of the model. Other relation- Implications of the Model
ships also may occur, although they may emerge
Traditional motivational strategies entail changing
more clearly in one of the above proposed relation-
an element of the environment (e.g., the compensa-
ships because of the sequence of events. Career deci- tion system or the job design) to increase motivation
sions and behaviors may have a direct effect on the and thereby enhance job performance. Another ap-
situation, as when an individual's requesting and proach has been to hire people who have not only
assuming leadership roles is recognized and results the requisite skills and abilities but also a
in increased leadership opportunities. Also, career psychological profile that is believed (but unfor-
decisions and behaviors may moderate relationships tunately seldom empirically demonstrated) to be job
between individual and situational characteristics. related. The idea that some individual characteristics
For example, individuals may not acquire a sense of may change over time and be affected by situational
internal control from new organizational policies conditions introduces possibilities for new motiva-
allocating increased power and responsibilities unless tional strategies. Once there is a better understanding
they have behaved in a way that demonstrates power. of how the situation activates different individual

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characteristics, it will be possible to affect motiva- and behaviors. As another example, an employee
tion by changing the salience of different situational communications program coupled with training to
variables. Attention may be focused on different help subordinates set and carry out career goals may
elements of the environment by changing them or affect career insight variables. But these programs
perhaps merely discussing them or communicating may have no effect if prior circumstances generated
information about them. For example, a company low career resilience. Consequently, programs to af-
may offer its employees a voluntary, self-admini- fect resilience dimensions (e.g., ways of providing
stered career management program that consists of constructive feedback while reducing the negative
several workbooks. Because this requires consider- consequences of failure) also may be necessary.
able work with no immediate benefit to one's career,
the program may be completed by relatively few em- Summary
ployees. Just knowing that the program exists,
This paper outlines the components of career
however, may focus the attention of many more
motivation and proposed relationships among them.
employees on their career goals, factors that affect
The components consist of individual characteristics
those goals, and their responsibility for their own
organized into three domains (career identity, career
careers. This could ultimately affect their career deci-
insight, and career resilience) with corresponding
sions and behaviors, although not necessarily in the
situational characteristics and career decisions and
way the program was intended.
behaviors. The relationships among the components
How people interpret the environment has implica-
are based on prospective and retrospective rational-
tions for motivational strategies. For instance, a given
ity. Prospective rationality is the process by which
situational change may not affect motivation because
individuals' career decisions and behaviors are af-
it is not perceived as intended. Understanding which
fected by what they believe will happen in the future.
individual characteristics are relevant to interpreting
The nature of the situation and the individual char-
different situations may suggest ways of controlling
acteristics associated with career motivation affect
the process.
career decisions and behaviors. Retrospective ration-
The multidimensional nature of career motivation
ality holds that social learning and information pro-
suggests that motivational strategies will have to deal
cessing influence individual characteristics. The im-
with broad sets of variables. For example, a new pay
portance of different individual characteristics will
system may be designed and implemented along with
change with the salience of corresponding elements
a career development program, a supervisor-subor-
of the situation and one's decisions and behaviors.
dinate joint goal setting process, and new transfer
Testing the model requires an organismic, longitu-
and promotion policies as an integrated system. Such
dinal assessment of each component. The results are
a system could be designed using knowledge about
likely to be valuable for designing new motivational
relationships among groups of situational character-
strategies.
istics, individual characteristics, and career decisions

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Manuel London is a District Manager of Basic Human


Resources Research, American Telephone and Telegraph
Company.

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